Hire the Best ServiceNow Professionals

I'm a ServiceNow Developer with strong hands-on experience implementing various modules and building custom applications. CSA, CAD, and CIS-Discovery certified with many micro certificates as well. I've been involved in complete ServiceNow project lifecycles, from initial requirements through to successful delivery. I have worked closely with international clients across different regions and time zones. I will provide services in the following areas related to ServiceNow (but not limited to). I can create new modules and provide support to an existing system. JavaScript Scripting Client Scripts and UI Policies UI Actions Business Rules Script Includes and GlideAjax Service Catalogs and Record Producers SLAs Access Control List (ACLs) Import Sets and Data Import Notifications and mail scripts Dashboard and Reporting Portal Development and Customizations (Widgets, Pages) Incident, Problem, Knowledge, and Change Management HRSD (HR Cases, Tasks, and lifecycle events) REST APIs (Outbound & Inbound) Chat Bot / Virtual Agent App Engine Studio Teams, Slack, JIRA Integration

💼 Functional ServiceNow Architect | 8+ Years of Experience | UI Builder, Service Portal, Custom Apps, Integrations, ITSM, CMDB With over 8 years of hands-on experience in the ServiceNow ecosystem, I specialize in designing, building, and optimizing scalable solutions that drive business value. 🔧 Core Expertise: • UI Builder & Core UI Development – Crafting modern, intuitive interfaces tailored to business needs • Custom Application Development – Building scalable, secure apps from the ground up • Service Portal – Designing user-centric, responsive portals for seamless user experience • Integrations – Connecting ServiceNow with third-party systems using REST, SOAP, and MID servers • ITSM & CMDB – Delivering robust implementations aligned with ITIL best practices I bridge the gap between business needs and technical execution. Whether you're starting a new implementation or enhancing an existing one, I ensure solutions are aligned with strategic goals and user-friendly. ✅ Clear communication ✅ On-time delivery ✅ Scalable, future-ready architecture Let’s connect and bring your ServiceNow vision to life.

I help teams reduce downtime, improve support operations, and automate repetitive tasks by combining IT Support, Service Coordination, and Automation. Here’s how I can help you: Resolve technical issues quickly (remote IT support, troubleshooting, onboarding) Manage and improve ticket workflows (SLA tracking, escalations, reporting) Set up and optimize Microsoft Intune and device management Build CRM automations (GoHighLevel, HubSpot, Zoho) Automate repetitive tasks using Zapier, Make, and integrations Improve processes and documentation for long-term efficiency Tools I work with: Intune, Office 365, Active Directory, ServiceNow, Zendesk, GoHighLevel, Zapier, Make, HubSpot, Zoho, Halo PSA, Connectwise, NinjaRMM, Zoom, Cisco Meraki, Ubiquiti and more MSP tools. Results I’ve delivered: Managed 80+ tickets daily with 95% SLA resolution Improved response time and workflow efficiency across support teams Helped teams reduce manual work through automation I don’t just fix issues, I help you build systems that prevent them. If you’re looking for someone who can support your team and improve your operations, send me a message.

SUMMARY Certified and accomplished ServiceNow Developer with 6+ years of proven experience designing, developing, and managing scalable ServiceNow solutions across ITSM, ITOM, HRSD, ITAM, SPM, and CSM modules. Known for blending strong technical skills with business acumen to automate workflows, optimize service delivery, and improve customer and employee experiences. Deeply committed to continuous learning and leveraging emerging technologies to solve complex enterprise challenges. PROFESSIONAL SUMMARY ServiceNow Development and Administration * Strong hands-on experience in ServiceNow platform configuration and administration including core modules: Incident, Problem, Change, Knowledge, Request, CMDB, and SLA Management. * Proficient in scripting (JavaScript, Glide Script, Glide Ajax), Flow Designer, Business Rules, UI Policies, Script Includes, Scheduled Jobs, and Notifications. * Designed custom applications and automated workflows tailored to client requirements

Is your business struggling with platform backlogs, outdated website layouts, or technical workflows that just don't run smoothly? Let’s get your systems organized and efficient. I provide comprehensive technical and platform operations support, specializing in enterprise-level system administration and small-to-midsize business web development. Whether you need an ongoing administrator to manage your internal workflows or a reliable developer to design and optimize your web presence, I bridge the gap between technical complexity and practical business solutions. How I Can Support Your Business: ServiceNow Administration: Managing platform configurations, user access, custom workflows, and daily operational maintenance. WordPress & Web Design: Building clean, modern, and user-friendly layouts, customizing themes, managing plugins, and ensuring your site is fully responsive. Technical Operations: Troubleshooting system errors, streamlining digital processes, and ensuring data accuracy across your platforms. I pride myself on clear communication, prompt updates, and delivering clean, reliable work. Let’s connect to discuss how I can help streamline your next project!

Resourceful ServiceNow developer/admin with a personable demeanor and collegiate education. Adaptable in fast-paced environments, adeptly balancing teamwork with autonomy. Possesses strong analytical and problem-solving skills, alongside a keen eye for detail and organization. Natural leader committed to fostering motivation and excellence in teams.