Hire the best ServiceNow professionals

Check out ServiceNow professionals with the skills you need for your next job.
Clients rate ServiceNow professionals
Rating is 4.8 out of 5.
4.8/5
based on 110 client reviews
  • $225 hourly
    Upwork's highest-rated and most successful ServiceNow developer. I would be happy to discuss how I can help you too! I am available for development, coaching, consulting, and troubleshooting in all areas of the ServiceNow platform. The value I bring comes from my knowledge of the ServiceNow platform, my deep background in software development, and my strong focus on customer service and communication. I look forward to utilizing my skills to deliver value to your project. Lets discuss how I can help you! - Expert ITSM Architect & Developer - Expert Service Portal Developer - Expert Customer Service Management (CSM) Developer - Highly Skilled with Governance Risk & Compliance (GRC), Orchestration & Integration, and many other areas of ServiceNow - Certified ServiceNow Administrator and Developer with over eight years of full-time, hands-on experience. - Many years of software development experience in web and enterprise application development. - Managed teams of developers, testers, and project managers to deliver enterprise-level software projects. - Experienced in many industries including utilities, oil & gas, retail, legal, finance, and technology. I look forward to discussing your projects and how I can help you deliver them! Lane Adams Button Down, LLC
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    Bootstrap
    Solution Architecture Consultation
    AngularJS
    JavaScript
    Orchestration
    IT Service Management
    Customer Portal
  • $100 hourly
    Hello! My name is Jadon and I have been working as a ServiceNow Developer for over five years at several elite Servicenow Partners and as an independent ServiceNow professional. I have up to date certifications as a ServiceNow System Administrator , ServiceNow Implementation Specialist – ITSM, ServiceNow Implementation Specialist – HRSD, as well as an Application Developer certification . I am experienced working on projects including ITSM, Catalog Items, Incident, Change, Asset, CMDB, On-call scheduling, HRSD , Documentation, as well as some experience with Service Portal. I have: ● Contributed to several internal applications, including a training request application with a slack integration that streamlined and simplified the process for requesting paid training, enabling employees to easily make requests through a Slack bot. ● Collaborated with a small team of developers to quickly develop a proof of concept scheduling application, allowing pre-sales to showcase to customers a compelling use-case. ● Contributed to a large leads management application, developing front-end components utilizing newly acquired React skills, as well as several backend ServiceNow scripted REST APIs. ● Developer for a custom transportation scheduling application, built with UI Builder as a front-end. ● Reduced development and upgrade time by utilizing ServiceNow’s Automated Testing Framework. ● Developed enhancements to existing service portal and service catalog that enabled organization to automate outdated processes ● Offered technical ownership for daily administration and support of ServiceNow instances, and resolved operational problems reported by ServiceNow users ● Wrote documentation and performed testing of all customizations in a ServiceNow instance in connection with an upgrade to Madrid ● Developed solutions on the ServiceNow platform to meet customer requirements and project deliverables while maintaining a high level of customer satisfaction ● Lead developer for implementation of On-Call Scheduling, IT Alerting and Mass Alerting using Notify and Twilio to improve processes and operational activities, tool adoption, and solve business challenges ● Applied ServiceNow expertise for the development of a custom scoped app delivering enterprise-wide business processes by implementing the ServiceNow HR module and configuring the ServiceNow portal on the project ● Worked on every stage of the development of a service portal and service catalog from conception, solution and deployment for AT&T with complex workflows that automated the ServiceNow solution's approval process for assigning roles to users ● Worked with projects including ITSM, Catalog Items, Incident, Change, On-call scheduling, HR , as well as Service Portal ● Developed multiple solutions incorporating advanced workflows, catalogs, business rules, client scripts, access control rules, UI policies, new tables, table extensions, and scheduled jobs
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    Documentation
    Agile Software Development
    Software Development
    Testing
    JavaScript
    HTML
  • $150 hourly
    DataMantle Technologies was established in 2018 with a core competency in IT Service Management. Via the cloud-base ServiceNow platform, DataMantle provides solutions to help organizations to improve business procedures and manage IT asset. At DataMantle, our mission is to optimize corporation’s IT service infrastructure to operate the fastest speed and highest efficiency. Whether you need process unification, ITSM maturation, or groundbreaking innovation, our implementation specialists can enhance your existing service delivery performance to satisfy your current and future demands. A solid IT Service Management (ITSM) practice is key to ensure a successful and smooth transformation in modern enterprise, especially in an era where various systems and processes had been implemented in different regions as your company grows. Our team of ITIL professionals with 10+ years of hands-on experience on ITSM and ServiceNow implementation will ensure highest quality and efficiency to guarantee you best return of your IT Service investment.
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    JavaScript
  • $69 hourly
    My service is for you who: ✅ provides software as a service (SAAS), ✅ wants to tap into the ServiceNow market, and ✅ wants to build ServiceNow based applications within a predictable budget and due date. My approach to ServiceNow application development is based on the principles of Lean, Critical Chain Project Management and Agile. I created this approach after experiencing first-hand the frustration of working in projects that were over budget and way past due dates. As I have been working on the ServiceNow platform for the past 7 years, my approach is most suitable for ServiceNow projects. My goal is to materialize the following for you: Imagine on a Monday morning, while sipping your coffee you join an online meeting to see a demonstration of the application you wanted to build. Thirty minutes later you feel happy and there is a warm smile across your face. You are smiling because your application looks exactly the way you wanted. It got to that state without you having to chase anyone. Further, it was ready on the day it was supposed to be ready. You are done waiting, and now you can use it to grow your business. And it did not cost you any more than what you had already budgeted for. ⭐⭐⭐5-Star Approach⭐⭐⭐ I call my approach the '5-Star Approach' because it helps me provide 5-Star service to my clients. They have given me 5 Stars 12 times out of 17 ratings on Upwork. The average of all my ratings is 4.82. Additionally, 93% of my clients on Upwork recommend me and have continued to work with me for over 3 years. My 5-Star Approach is based on 3 key principles: 👉 Understand the scope of the application before setting the due date and budget - Though this seems natural and obvious, I have seen that generally the opposite is done. The due date and budget are fixed, followed by workshops to discuss requirements. 👉 Include testing and bug fixing in the project plan - Often added as an afterthought, these can take up to 40% of the total build time. Hence, it's crucial to plan for these at the start. 👉 Use strategic buffers to protect the critical tasks - Variations from the plan are a given. Hence, it is important to protect the critical tasks with buffer time along the critical path. ➡️➡️Next Steps➡️➡️ When you're ready to get in touch, just click the green Invite / Contact button to send an intro message. You won't be locked into anything — we'll chat about your project first before starting a project.
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    CSS 3
    IT Service Management
    ITIL
    Process Architecture
    HTML5
    JavaScript
    Agile Software Development
    Wrike
    Google Maps API
    Digital Project Management
    Agile Project Management
    Asana
    Jira
  • $120 hourly
    Experienced platform administrator/developer with concentration on architecture and enterprise adoption. More than 8 years of ServiceNow experience with a heavy focus on custom application development. Exposure with implementing, configuring and customizing ITSM, CMDB, ITAM, HRSD and many other product offerings. Proficiencies in Advanced Scripting, Service Portal, API integrations and Application design.
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    Service Design
    Platform Migration
    Custom App
    JavaScript
    Biology Consultation
    IT Service Management
    RESTful API
    Process Integration
    System Administration
    API Integration
  • $50 hourly
    Industry expert in consultation and implementation of ServiceNow core modules and technologies including but not limited to ITSM, HRSD, CSM, Service Catalog, Service Portal, Event Management, Scoped, and Custom Applications. I have experience working in role of Senior ServiceNow Developer. I am a professional expert in translating business requirements into technical requirements and documenting the solutions articulating the exact business problems and applicable solutions.
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    RESTful Architecture
    Laravel
    Software Architecture & Design
    Object-Oriented Programming
    Project Workflows
    ITIL
    IT Service Management
    Business with 10-99 Employees
    XML
    JavaScript
    HTML
    jQuery
    AngularJS
    Bootstrap
  • $225 hourly
    Hi! My name is Edward Goldbeck. I am a ServiceNow Certified Technical Architect (CTA), Certified ServiceNow Developer (CAD), Certified ServiceNow Implementation Specialist (CIS), ServiceNow Certified "NextGen" Instructor, Certified System Administrator (CSA), Certified Managed Services / Domain Separation Implementer and I have 25+ ServiceNow certifications and accreditations in total. I have worked on the ServiceNow platform as an administrator, architect, developer, product owner, and evangelist since 2014. I currently work as a ServiceNow Architect for a multi-national, publicly-traded company with over 3 billion in revenue, 20,000+ users worldwide across all major continents in 12 different ServiceNow instances. I also operate as a ServiceNow Practice Director and Lead Enterprise Architect for several consulting firms generating $750,000 - $1,000,000 USD quarterly in gross revenue. In my prior corporate life, I ran IT Operations at a previous public company (over 1 billion revenue, 13 billion in assets, 1400+ users), with 25 employees reporting to me across identity management, service desk, on-site support, application support, asset management, and IT engineering with a combined capex/opex budget of 3.5+ million annually. This reporting including reporting up and down, including to the VP of IT, Chief Financial Officer, Chief Technical Officer, and Chief Executive Officer using front end dashboards, visualizations within PowerBI and Tableau, and performance analytics. I have developed, sourced, and implemented critical IT systems such as Atlassian JIRA, Microsoft Office 365, ServiceNow, ZenDesk, Solarwinds, Meraki MDM, LogMeIn Rescue, Dynamics CRM, Microsoft Flow, as well as designed and implemented network infrastructure for small offices (5-20 personnel) as well as major multi-level greenfield headquarters (3 floors, 500+ employees) from the network cabling, power cabling, wireless access, video conferencing and physical and logical security. In terms of ServiceNow specifics, I have developed integrations to and from ServiceNow using Workato, Talend, Orchestration, Scripted REST APIs, IntegrationHub, Glide AJAX, and parsing methods. I have imported and coalesced CI and Asset data into the CMDB from tools like Meraki MDM, Solarwinds, Verizon, LogMeIn Rescue, Workspace One, Lenovo and CDW. I have built order guides and workflows between Oracle HCM and other ATS / HRMS tools to ServiceNow for onboarding and offboarding using Orchestration. I have built workflows for business units such as AP, AR, Internal Audit, Resident Operations, Sales, Marketing, and all major IT functions (PMO, Service Desk, Engineering, Compliance, Security, Etc.) I am available early morning, afternoons, and weekends to work through your needs. I can make myself available for architecture, peer review, testing, administration, development, documentation, or any other deliverables that fit within my wheelhouse. I would be happy to put my skills to use, supporting your needs within the ServiceNow ecosystem on a part-time basis. I am looking forward to speaking with you about the opportunity. Have an outstanding day! Respectfully, Edward E. Goldbeck Principal Consultant | Goldbeck Technology LLC
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    Visual Basic for Applications
    RESTful API
    Microsoft Power BI
    Postman
    JSON API
    JavaScript
    Microsoft Dynamics CRM
    IT Service Management
    Project Workflows
    Process Improvement
    Microsoft Excel
    Scripting
  • $30 hourly
    Industry expert in consultation and implementation of ServiceNow core modules and technologies including but not limited to ITSM, Service Catalog, Service Portal, Event Management, Scoped and Custom Applications. I have experience working in roles of Senior Developer, Solution Architect, Team Lead and Project Coordinator. I am a professional expert in translating business requirements into technical requirements and documenting the solutions articulating the exact business problems and applicable solutions.
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    API
    API Integration
    Object-Oriented Programming
    Laravel
    Web UI
    ECMAScript 6
    RESTful API
    HTML
    JavaScript
    Java
    PHP
    MySQL
  • $120 hourly
    Consult clients in different industries about implementation of ServiceNow Platform, matching strategies and requirements.
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    Video Narration
    German
    ITIL
    Explainer Video
    Voice-Over
    Middle-Aged Adult
    Translation
    Process Engineering
    Narration
    Audiobook Narration
  • $65 hourly
    I have more than 5 years experience as a developer and 3 years + experience as ServiceNow developer
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    Project Management
    Mandarin Dialect
    Software Integration
    React
    Angular
    JavaScript
    PHP
  • $40 hourly
    ** ServiceNow wrote an Article and podcast(with Chuck Tomasi) about Me - Experience with ServiceNow portal development - Solid background working with JavaScript, AngularJS and Bootstrap - Experience working in an Agile environment - Experience with REST API connection - XML, HTML, CSS, and Web Services - Experience with configuration management - Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features
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    API
    ITIL
  • $50 hourly
    Certified-SolarWinds & MY SQL DB Admin(NPM, NTA,NCM, SAM, SRM,IPAM, WPM, DPA,VMAN) Hands on experience on implementation and configuration of SolarWinds instance from scratch. Working as Solar Winds Admin and managing all activities in environment like alerting, reporting, creating dashboard, managing applications/services via oob/custom templates, managing NCM jobs, managing transactions, managing nodes, managing Orion maps etc.. Having expertise in handling the issues in Orion SolarWinds environment. Having Expertise in upgrades/install HFs on SolarWinds environment. Hands on experience in migration and consolidation of SolarWinds instances Hands extensive experience in performing certain actions including CRUD in SQL DB. Having experience in fetching data by writing vustom script in DB. Hands on experience in managing SQL database Proficient in perform admin level activity on database Handled multiple projects on-site & off site to fulfill the client requirements, I can work according to any time-zone and available remotely to support the business. Reachable for any SolarWinds and SQL DB Administration requirement.
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    Windows Administration
    System Monitoring
    Technical Support
    Splunk
    SolarWinds VoIP & Network Quality Manager
    Microsoft Windows
  • $40 hourly
    As a Certified Senior Developer with more than 7 years’ experience in ServiceNow, I have expertise in developing and configuring Service Catalogs, rating systems, and Service Request workflows. I am well-versed in AD Integration using SAML, Integration of federated CMDB through ServiceNow Mid-Server technologies, Incident Management, Problem Management, Knowledge Management, and Change Management workflows and respective customization. My skills include implementing Data Sources and creating transformation maps to import data into ServiceNow from different data sources. I have worked extensively with SOAP and REST Web services for integrating different instances. Additionally, I have created Schedule Jobs to run scripts and import data by running Scheduled transform maps. I have also created scripts like Client Scripts, Business rules, Script Includes, UI scripts, and UI Policies to customize the instance as per business needs. My experience includes end-to-end implementation of the CMDB module using Discovery tool in ServiceNow. I have implemented Discovery, Orchestration, CMDB, and Asset Management for various customers. I have also configured Email Notification and Alerts to notify users about specific activities in the system. Moreover, I have been involved in the development of the Content Management system. I have supported the team while upgrading ServiceNow from Fuji to Helsinki. I have extensively developed our ServiceNow platform, including creating and customizing our Incident, Request, Service Change, Service Level, and CreateNow suite. Furthermore, I develop reports, database views, and develop some scheduled jobs needed for reports as per user requirements. I manage data with Tables, the CMDB, Import Sets, and Update Sets. I create, monitor, modify, and publish Service catalog workflows with approvals. Additionally, I have experience in developing requirement integration components such as SSO, LDAP, and SOAP. I have also integrated ServiceNow with a third party to store all the credentials and to avoid breaching up of credentials. If you are looking for a skilled ServiceNow developer with experience in all the areas mentioned above, feel free to contact me.
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    AWS CloudFront
    Docker
    Amazon EC2
    Amazon S3
    DevOps
    NodeJS Framework
    Red Hat Enterprise Linux
    Linux System Administration
    IT Service Management
    ITIL
    RESTful API
    Python
    JavaScript
  • $40 hourly
    I am an experienced ServiceNow developer with advance level skills. I have already implemented Service Catalogs, Workflows, Service Portals, Widgets, Pages, Order Guides, Incident management, SDA, Change request, Service requests etc. Also integrated third-party tools with servicenow for alerting and monitoring of external systems. My other development experience includes PHP, .NET, JavaScript, JAVA, Android etc.
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    Android
    iOS
    JavaScript
  • $20 hourly
    Overview: With over 12 years of hands-on expertise in Salesforce, Vtiger, Zapier automation, Angular, and Ionic development, I bring a wealth of experience to every project. My comprehensive knowledge and proficiency in these technologies allow me to create seamless, efficient, and scalable solutions that cater specifically to your business needs. What I Offer: Salesforce Mastery: Extensive experience in Salesforce CRM customization, configuration, and implementation. From custom app development to data migration and integration, I ensure optimal performance and functionality. Vtiger Expertise: Proficient in Vtiger CRM development, customization, and deployment, empowering businesses with tailored solutions for sales, marketing, and support. Zapier Automation: Harnessing the power of Zapier, I automate workflows and streamline processes, enabling efficient data transfer and synchronization between various applications. Angular Development: Skilled in crafting dynamic and responsive web applications using Angular, ensuring intuitive user interfaces and robust functionality. Ionic Expert: Proficiency in Ionic framework for building cross-platform mobile applications with a focus on performance, scalability, and user experience. AWS Lambda & Serverless Framework: Specialized in leveraging AWS Lambda and the Serverless Framework to develop scalable, cost-effective, and serverless architectures, ensuring seamless functionality and performance optimization. Python Proficiency: Expertise in Python programming, utilizing its versatility and power to build efficient backend systems, automation scripts, and data analysis tools. Success Metrics: 100% Job Success: Maintained a flawless track record on Upwork, consistently delivering exceptional results and ensuring client satisfaction. 23 Executed Projects: Successfully completed 23 projects on Upwork, showcasing a proven track record of expertise and professionalism in delivering high-quality solutions. Why Choose Me: Extensive Experience: Over a decade of hands-on practice in Salesforce, Vtiger, Zapier, Angular, Ionic, AWS Lambda, Serverless Framework, and Python development, ensuring reliable and effective solutions. Customized Solutions: I prioritize understanding your unique business requirements to deliver tailored solutions that align perfectly with your goals. Reliability & Efficiency: Committed to delivering high-quality work within agreed timelines, ensuring seamless project execution and client satisfaction. Collaborative Approach: I believe in open communication and collaboration, ensuring you're involved throughout the project lifecycle for transparency and better outcomes. If you're seeking a seasoned professional adept at Salesforce, Vtiger, Zapier, Angular, Ionic, AWS Lambda, Serverless Framework, and Python development to drive your business growth, let's connect! I'm eager to bring my expertise to your project and help you achieve your objectives effectively.
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    Salesforce CRM
    Salesforce
    Zapier
    Vtiger Development
    Apache Cordova
    Customer Relationship Management
    Ionic Framework
    Vtiger
    Angular 6
    AWS Lambda
    PHP
    MySQL
    jQuery
    JavaScript
  • $49 hourly
    👋 Hey, there! With 🔟+ years of experience, my expertise centers around elevating companies and startups with robust, scalable web solutions, leveraging the advanced technologies of React, React Native. Our engineering force is hungry to close your needs through in-time delivery of tech solutions. Testimonials: ⭐ “We hired CreativeIT because we weren’t happy with our previous developer’s performance. CreativeIT successfully completed a working app.” Dan Douglas, Co-founder, Deep English, USA. ⭐ “We’re very happy with their working methods”. Valery L, CTO, Starly.io, Baltic states. ⭐ “CreativeIT picked up where a previous vendor left off. They looked at the existing code and designs and created a plan for how to move forward”. Elliot Ledley Project Manager at 2Shoes, USA. ⭐ “CreativeIT’s ability to provide a complete product in a timely fashion was most impressive. In addition, communication was always clear”. Michael Oppel CFO at Audience Response System, USA. ⭐ “The team's ability to work fast impresses us!”. Director SE, Hospitality & leisure (Germany). Why choose me: ✅ Top Rated FullStack Developer. DNA: value first, green & transparent communication. ✅ Proactive developer. My work is always of the highest quality, so it helps maximize excellent ROI. I always meet tight deadlines, and assure job satisfaction from beginning till the end. ✅ Time & Material basis, so you will pay only for productive time. Our strong side: 🔥 Front-end: TypeScript & JavaScript, React, React Native, Redux/Zustand/MobX, GraphQL, HTML5, CSS3 (Tailwind CSS, Styled components, Sass, Bootstrap, MaterialUI, Flex, Grid), Three.js, etc. 🔥 Back-end: Node.js, Next.js, Nest.js, Express, Fastify. 🔥 Databases: PostgreSQL, MySQL, MongoDB, Redis. 🔥 Cloud: Firebase, Docker, AWS (EC2, RDS, API Gateway, Lambda, DynamoDB, SQS, CloudFront), Amplify. 🤙 Let's collaborate! Contact me for a project audit, technical consultation, or to develop a roadmap for your project. Looking forward to forging a long-term, win-win partnership. Cheers from Vilnius, Raman.
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    Back-End Development
    Full-Stack Development
    Database
    NFT Marketplace
    React Native
    Blockchain
    User Experience Design
    Data Visualization
    Amazon Web Services
    Front-End Development
    Node.js
    TypeScript
    JavaScript
    Next.js
    React
  • $60 hourly
    Please reach out to me for work related to ServiceNow Administration, Incident/ Problem Management, and Change Management. I have worked in FT jobs and have good experience with Service Desk Management, Project Management and IT Service Management. You won't be disappointed, that's a promise!
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    Agile CRM
    Business Analysis
    Project Management Office
    Helpdesk
    Configuration Management
    Change Management
    Incident Management
    IT Service Management
  • $35 hourly
    Servicenow developer for 5 years specializing in scripting and API integrations. Expert in general development (workflows, service catalog, business rules, sclient scripts, service portal, etc) Have done different integrations like Servicenow Ebonding, integration to 3rd party apps like Sharepoint, Oracle, AWS, etc) Custom applications development. Before Servicenow, I was doing fullstack development in DOT NET, php. Excellent background in relational database design (SQL server, mysql, DB2) Servicenow Certified Application Developer Servicenow Certified System Administrator Servicenow Certified Implementation Specialist- ITSM
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    SQL Server Integration Services
    API Integration
    Microsoft SQL Server
    MySQL
    PHP
  • $31 hourly
    A competent, dynamic & creative professional with over 8 years of experience in producing robust code for high-volume companies. I have experience & expertise in the design & development of Cloud, Web & Desktop applications. I have 3 years of extensive experience as a ServiceNow developer & administrator. Good understanding & knowledge of all phases of the software development life-cycle (SDLC) & also familiar with methodologies like Waterfall, & Agile/Scrum. I have experience working in different modules • Request Management • Incident Management • Problem Management • Knowledge Management • Change Management • Case Management • Service Catalog • Service Portal • Agent Workspace • Reports • Dashboards • Integrations I have worked extensively on the customized scripting in • Business Rules • REST Message • ACLs • Assignment Rules • Workflows • SLAs • Client Script • Flow Designer • Reports • Script Includes • Scheduled Jobs • UI Actions • Email Notification/Scripts Reference qualifiers UI Scripts • Inbound email action • Data/UI Policies • Widgets • Export Sets • Transform Maps • Data Sources • Views • View Rules • Forms/Sections Integrations • PagerDuty • LogicMonitor • StatusPage • Jira - Service Cloud • Azure AD CSM/ITSM • Written several business rules using configuration as well customized scripts for custom execution. • Written Script Includes, Client Scripts, UI Policies, UI Actions, Assignment Rules, Notification, Email Script, Reference qualifiers, Catalog Items, Record Producers, Inbound Email Action, Email ingestion flow using flow designer and workflows. ITSM/CSM Agent Workspace • I have done the customization on the agent workspace homepage with the gadgets and the data on display tiles. • I have created a custom filter for each different listing of Cases, Requests, Incidents, Change Requests, and Change Tasks. • Customize the layouts based on a specific selection of a dropdown in the Case detail page. Portal: • I have developed two different customized CSM Portal for the different clients with customized widgets for creating the 'Cases'. • Developed Service Portal with custom creation of incidents and requests using a customized widget. Upwork experience (Upwork Profile) • Recently did GitHub integration from ServiceNow • Working on workflow to Create/Update/Get AWS IAM users. • Business Document done for ServiceNow with AWS CloudWatch Spoke integration • Widget custom development for Service Portal Certifications • Flow Designer • ServiceNow - Certified System Administrator
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    .NET Core
    .NET Framework
    ASP.NET Core
    AngularJS
    Yii
    ASP.NET MVC
    PHP
    JavaScript
    ASP.NET Web API
  • $25 hourly
    ⭐ Certified Full Stack Mobile App Developer ⭐ Hi, I'm Shubham, We are a team of certified Full-stack developers with over 6 years of experience. We can help you turn your digital dreams into reality with my expertise in: ✅ Mobile App development: We can create native apps for iOS and Android using Swift, Kotlin, Java, and Objective-C, or hybrid apps using Flutter, React Native, and Ionic. ✅ Website Development: We can build full-stack web applications using MEAN and MERN stacks, Python using Django or Flask, PHP frameworks like Laravel, CodeIgniter, and CakePHP, and PHP CMS like WordPress, Shopify, and Webflow. We can also work with JavaScript frameworks and libraries like jQuery, Angular, Node.js, React, Typescript, and Next.js. ✅ Database Management: We can work with NoSQL databases like MySQL, MongoDB, PostgreSQL, and Oracle, and ensure data security and integrity. 🔑Other Key Skills: We have experience in various industries, such as e-commerce, social networks, listing platforms, CRM, travel, logistics, on-demand, fintech, and startups. We can also integrate APIs, payment gateways, and other third-party services to enhance your app's functionality and performance. We have launched over 200 mobile apps and 150 websites for clients across the globe, and we have a portfolio of impressive projects to showcase my work. We are committed to delivering high-quality, user-friendly, and scalable solutions that meet your business goals and exceed your expectations. Look no further if you are looking for a reliable, professional, and creative partner for your next app development project. Contact me today to discuss how I can help you achieve your digital aspirations. Looking forward to hearing from you soon. Best Regards Shubham Pareek
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    Python
    Firebase
    Website Redesign
    Web Development
    Swift
    PHP
    Laravel
    Node.js
    React
    Android App Development
    Flutter
    React Native
    Mobile App Development
    Hybrid App Development
  • $20 hourly
    Worked extensively on servicenow. can write : Client script Business rule UI policy UI action Data policy Ui policy ACL Portal ( sp, esc). All IT modules : Incident,problem, change. I am also CSA certified servicenow developer.
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  • $20 hourly
    • 10+ years of IT experience with proven record providing excellent and consistent development and application support to multiple clients worldwide: Accenture, AT&T, FedEx, Panacea, Coforge and Central Bank of the Philippines • Completed ServiceNow Administration Fundamentals On Demand training (October 2022) • Working knowledge and familiar on ServiceNow workflows and forms. • Knowledgeable in managing User access on ServiceNow • Involved in activities like requirements gathering, design and development in ETL processes using Informatica Power Center. • Extensively worked on Data Extraction, Transformation and Loading with RDBMS, flat files, Excel, PDF and HTML files • Knowledge on UNIX scripting, cron jobs, alert monitoring tools and file system maintenance • Able to plan and implement server to server migration (EOSL) • Able to work on Windows and Unix / LINUX / AIX • Proficient in MS Office • Supervise 20 people for efficiency and success. • Has the ability to work on a fast-paced environment. • Works within and between teams knowledgeably and capably. • Highly proficient and creative at solving problems.
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    Visual Basic
    Microsoft Excel
    Linux System Administration
    Unix Shell
    IBM WebSphere
    HTML
    Microsoft PowerPoint
    JavaScript
  • $20 hourly
    I’m Sakshi, full time US based Digital Marketing specialist and website developer (from scratch) specialisations in Web Analytics, Digital Marketing, Search Engine Optimisation, Social Media Marketing and website designing-development & Specialization in Servicenow platform. Pragmatic, actionable with a strong analytical skill. Trained and qualified Digital Marketing specialist and a professional website creator with background in Computer Science. I do on page and off page SEO. I provide guaranteed top 10 rankings for competitive keywords. In on page I do keyword analysis, meta tagging, content optimisation, image tag optimisation, Google analytics setup, Xml sitemap generation and verifying at webmaster central, robots file creation, error page redirection, keyword rich internal page navigation, keyword rich footer text and footer tag creation and all other aspect of SEO as required. I build all types of links like industry related links, guest posting, do follow blog commenting, forum posting, Social bookmarking, Social community building, article and press release distribution, business and classified listing, Google base for product based sites and Google and yahoo local listing. Client Friendly Policies: Let me mention a few of the client-friendly policies and practices I apply with all my clients. I don't do these things to distinguish myself from other contractors. (I would hope they all do the same.) I do these simply because this is how I would want to be treated if I was the client: · My recommendation is that you secure your domain before starting the project. Domain names tend to go very quickly, and once it's gone, it's gone. You do not have to purchase your domain name, you can; its very easy. · Premium services that Website provides such as paid apps, hosting or email subscription services will need to be set up by the client; I can help you upon request for the same. All of these premium features require monthly billing information by the domain holder. None of the extra feature charges are integrated into my hourly rate or fixed priced contracts. · I do not charge fees for revisions. Once we begin a FIXED-PRICE contract, you are entitled to an unlimited amount of revisions for the duration of the contract --- within reason. · While I can provide content creation for your website, I do not offer this as a free service that will come with the creation of, or redesign of your site. Content creation needs to be explicitly stated by the client and comprehended on both sides as part of the project's scope. · If requested, I will provide clients with instructions on maintenance of their site. Content Management System provides a fairly simple system to maintain your website, and make small edits as needed, but if you find yourself needing guidance, I'll provide you with the instructions you need. · If I am working for you, all work product belongs to you. Always. Though I will provide you all the required access. · I do not provide mysterious "black box" solutions. I am happy to have you look under the hood at everything I do. You're welcome to ask about the most intricate details. · Do not be embarrassed to ask ANY question! I enjoy working with clients who have zero technical know-how in design/development, partially because I appreciate their expertise in OTHER fields (real estate, art, medicine, law, science, civics, etc.) If you already know everything about designing and developing websites, you probably wouldn't need me, would you?
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    Competitor Backlink Analysis
    Backlink Analysis
    Content Marketing
    Wix SEO Wiz
    Shopify SEO
    Search Engine Optimization Report
    Search Engine Marketing Strategy
    SEO Backlinking
    SEO Keyword Research
    Digital Marketing
    Off-Page SEO
    On-Page SEO
    Search Engine Optimization
  • $25 hourly
    Unlock the Power of Seamless Digital Solutions! Hello there, Are you ready to take your online presence to the next level? Look no further! I am Suleman Khan, a versatile digital expert ready to elevate your business through three specialized services – Email Design, Front-End Development, and ServiceNow Consulting. 🌐 Email Design Excellence: Immerse your audience in captivating brand experiences with my expertly crafted and responsive email designs. Whether it's a dynamic campaign or a static signature, I guarantee that your message will shine through every inbox. With 24-hour communication availability, your vision is just an email away from becoming a reality. 💻 Front-End Development Brilliance: Tired of unreliable freelancers? Say goodbye to subpar work! As a seasoned Front-End Developer and UI/UX Designer, I bring over 70 successful projects' worth of experience to your doorstep. Let's collaborate to transform your designs into stunning and functional HTML websites, ensuring timely delivery and continuous communication throughout the process. 🚀 ServiceNow Consulting Expertise: Are you seeking a skilled ServiceNow Developer to streamline your business operations? Your search ends here! With more than a year of experience and certifications in IT Service Management, HRSD, CSM, CMDB, and more, I bring a robust skill set to the table. My problem-solving skills and attention to detail ensure high-quality solutions that exceed expectations. Let's connect and discuss how I can tailor my expertise to meet your unique needs. Your digital transformation journey begins now! Warm regards, Suleman Khan
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    Python
    IT Consultation
    Marketing
    Email & Newsletter
    Shopify
    ERP Software
    IT Service Management
    Email Signature
    Email Template
    Email Campaign
    Email Design
    WordPress
    CSS
    JavaScript
    HTML
  • $30 hourly
    • Consultant with total 6.5 years of IT experience in ITSM, ITBM and Domain Specific Applications. • More than 3 years of experience in ServiceNow ITSM, ITBM domain with prime focus on PPM, Agile Management, Test Management. • Experienced in NoCode Mobile Applications like Flutterflow, Figma, Firebase, Supabase, Buildship • Worked in capacity of Functional as well as Technical consultant/team lead for large scale complex projects. • Experienced in ITIL process implementation and service delivery. • Strong experience in managing, mentoring, and coaching team members. • Conducted various training sessions on various modules of ServiceNow. • Strong documentation and reporting skills. • Experienced in client and cross-functional team management and in coordinating, negotiating and motivating stakeholders and off-shore resources for timely project delivery. • Performed coordination of user acceptance testing of final development deliverables through iterative evolutions. • Excellent verbal and written communication. • Preparation of POCs presentations for client demos. • Participation in RFPs for ITSM, ITBM & Custom application Project planning, scope and effort analysis for complex project requirements. • Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings, test planning, test execution and defect management. • Effective knowledge and application of agile team leadership competencies. • Experience in Agile project management using tools; ServiceNow, MS Office. • Assist in Testing while holding team members accountable for their commitments, removing roadblocks to their work, and mentoring and developing team members. • Send out weekly Status emails to the clients. • Performed Web Service testing, database testing, test automation and automated reporting to deliver a product exceeding client expectations. • Raising risks and issues at the right time and to the right person. • Interact with Onsite team for day-to-day activities and develop a detailed understanding to meet requirements for the project. • Work collaboratively with product owners, business analysts, testers, developers and technical architects. • Found critical bugs during regression, helped deliver releases on time with 0 user acceptance defects.
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    Supabase
    Firebase
    Mobile App
    FlutterFlow
    JavaScript
    Business Analysis
    Project Management
    Tech & IT
    API
  • $50 hourly
    Note: Pls scroll down to the end to see my employment history ⦿ Work: I help small to mid-sized enterprises with Data Engineering, Business Intelligence & Visualization/Reporting. I also work with education & non-profit organizations looking to convey stories in a visually and factually engaging manner. I don’t believe in a one-size fits all solution for Data Management. While some companies have performance as their priority, some look for a balance of performance and costs. Similarly, some companies prefer interactive dashboards whereas some prefer tabular reports to be sent to their emails daily. I help my clients make the right choice. I consider myself fortunate to have worked with different types of clients where we have worked together to achieve the optimal BI and data visualization solution. If you are looking to set up your Business Intelligence from ground up, then this is how I can help - 1. I will conduct a data maturity assessment wherein I can assess the data landscape in your firm. The deliverable will be a detailed current state report with recommendations. 2. I will then propose a detailed plan that lays out the ideal solution for your data and reporting landscape. 3. I will then work on the implementation. If you are looking to build dashboards for smaller initiatives in hand, I can build some professional dashboards with the right combination of KPIs and metrics. If it is a non-profit research based storytelling, I can develop infographics and dashboards that will effectively convey the story. After completion of a project, I will provide detailed documentation to enable you to continue maintenance of your dashboards and/or data products (including scripts, code, etc.). Lastly, if you are a product owner in the data and Analytics space looking to promote your product, I can work on proof of concepts to help you promote your data tool. ⦿ My Skills: Data Visualization/Reporting Tools: Tableau, SSRS, Cognos 10.2, Cognos 11.1 Analytics,Google Data Studio, Grafana Databases: SQL Server, mySQL, postgreSQL, AWS Redshift Cloud Technologies: AWS AppFlow, AWS S3, AWS Lambda Data Engineering (ETL Development) Tools: SSIS, T-SQL, Cognos Framework Manager, Cognos Transformers Coding languages: Python, R Agile Project Management Platform: Atlassian (JIRA) Source Control: Git Survey Tools: Qualtrics ------------------------------------------------------ ⦿ Work Highlights: 1. Custom built call center analytics performance tool to reduce call volume using Python & Tableau. - Built a tool in Tableau comprising multiple dashboard views where users could decide the type of comparisons they wanted to see. - Built Python scripts to pull raw data from multiple Google Analytics properties periodically, combine data and feed the data to Tableau on a schedule. - Used AWS AppFlow and AWS S3 to export data from Salesforce on a schedule. Built Python scripts to clean this data and run multiple machine learning algorithms (Ensembles) to perform Sentiment Analysis. The Python scripts were setup to allow for constant training based on verified data. This data was then fed to Tableau on a schedule. 2. Developed Dashboards in Tableau to gauge Chatbot effectiveness - Used AWS AppFlow to gather chatbot data and store it in S3 for historical tracking. This data was then visualized for various metrics like Retention Rate, Chatbot Conversation Length, etc. Performed Hypothesis testing (Two-Sample T-Test) to determine the chatbot's launch effectiveness (i.e., to determine if the introduction of the chatbot had a significant effect on call volume reduction) 3. Developed a Chatbot in Python Used Python NLP algorithms and libraries to build a chatbot that could answer queries related to ticket booking and could retrieve booking details. 4. Developed Dashboards in Tableau for Non-profit research based storytelling Mined survey data from Google Sheets and developed dashboards in Tableau to relay the stats related to a certain social cause. 5. Data Warehousing and Reporting for a large beauty company Developed stored procedures and SQL views using SQL Server, SSIS and T-SQL for a large beauty company. The 'Revenue Recognition' logic was incorporated in the report development so that revenues could be realized only after being invoiced. Developed the necessary processes to deploy the reports to top executives to their emails. Developed reports using Cognos Analytics and SSRS. 6. Developed Predictive Analytics algorithms in R and Python across domains I have also worked on a number of Predictive Analytics use cases in R and Python wherein I have used Supervised and Unsupervised predictive analytics models. ----------------------------------------------------------------------------------- ⦿ Availability: I am in Stamford, CT and work in any US timezone. If you have a requirement for a different timezone, we can always discuss it.
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    Amazon Redshift
    Amazon CloudWatch
    AWS Lambda
    Microsoft Azure SQL Database
    Data Visualization
    API Integration
    Data Scraping
    Google Analytics
    SQL Server Integration Services
    Python
    Tableau
    Looker Studio
    Microsoft Excel
    SQL
    ETL Pipeline
  • $50 hourly
    Expert in React, React Native, Redux, HTML, CSS, Sass, MongoDB, Postgresql. I am a Full Stack developer interested in building useful, usable, well-constructed sites and applications; working with excellent people; and constantly learning. Proficiencies: Large-scale frontend architecture React, React Native, Redux, and ES2015 Scalable and maintainable CSS, and tooling to facilitate it (especially PostCSS) Frontend build processes JS unit testing with Mocha & Chai, and more The principles and practice of responsive web development, accessibility, and progressive enhancement Fine-tuned attention to detail, in code and in interfaces Relentless, self-motivated learning Communication and critical thinking (former-English-teacher skills)
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    Sass
    TypeScript
    CSS 3
    HTML5
    JavaScript
    React
    Firebase
    React Native
    PostgreSQL Programming
    Bootstrap
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How to Hire Top ServiceNow Specialists

How to hire ServiceNow specialists

Spreadsheets, emails, and ad hoc scripting can carry a company only so far. ServiceNow provides a single cloud solution for managing and automating all your business workflows and IT operations.

So how do you hire ServiceNow specialists? What follows are some tips for finding top ServiceNow specialists on Upwork.

How to shortlist ServiceNow professionals

As you’re browsing available ServiceNow consultants, it can be helpful to develop a shortlist of the professionals you may want to interview. You can screen profiles on criteria such as:

  • Technology fit. You want a ServiceNow specialist who understands the technologies powering your business.
  • Project experience. Screen candidate profiles for specific skills and experience (e.g., automating the onboarding of new employees with an intuitive information portal).
  • Feedback. Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular ServiceNow specialist.

How to write an effective ServiceNow job post

With a clear picture of your ideal ServiceNow specialist in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a freelancer to know if they’re the right fit for the project.

An effective ServiceNow job post should include:

  • Scope of work: From ITBM (IT business management) solutions to API integrations, list all the deliverables you’ll need.
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain industries, software, or ServiceNow products, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.

Ready to streamline and automate your IT workflows and business operations? Log in and post your ServiceNow job on Upwork today.

SERVICENOW SPECIALISTS FAQ

What is ServiceNow?

ServiceNow is a platform as a service (PaaS) for managing business and IT workflows in the cloud. A ServiceNow professional can help you with everything from traditional IT service management (ITSM) to HR service delivery (HRSD) to customer service management (CSM).

Here’s a quick overview of the skills you should look for in ServiceNow consultants:

  • System administration
  • Desired ServiceNow solution (e.g., IT, HR, CSM)
  • ITSM and ITIL (information technology infrastructure library)
  • Software development (especially API integrations)

Why hire ServiceNow specialists?

The trick to finding top ServiceNow specialists is to identify your needs. Are you looking for someone to perform routine system administration tasks? Or do you need help with something specific, such as integrating ServiceNow ITSM with your Ruby-powered app? The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life.

How much does it cost to hire a ServiceNow specialist?

Rates can vary due to many factors, including expertise and experience, location, and market conditions.

  • An experienced ServiceNow specialist may command higher fees but also work faster, have more specialized areas of expertise, and deliver higher-quality work.
  • A freelancer who is still in the process of building a client base may price their ServiceNow expertise more competitively.

Which one is right for you will depend on the specifics of your project.

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