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15+ years of experience(Full time Freelancer) , 9 years specializing in designing, implementing, and managing cloud-based solutions with expertise in Azure Cloud, Intune, Microsoft Endpoint for defender, Entra ID and modern workplace (M365) setup. Proven ability to lead large-scale cloud migration projects, optimize enterprise infrastructure, and deliver innovative solutions that drive business performance. Service offering :- • Designing and deploying cloud infrastructure using Azure services (IaaS & PaaS) . • Planning and executing the migrating on-premises applications and workloads to Azure cloud environment. • Building automation platforms by utilizing infrastructure as code (Infrastructure-as-a-code) to provision, deploy and manage Microsoft Azure cloud infra. • Implementing cost optimization strategies, leading to a reduction in monthly cloud expenses. • Conducting a comprehensive assessment of the existing VDI environment and recommend suitable solution. • Designed a new architecture for Azure Virtual Desktop, Citrix Cloud, Workspot, Horizon. • I offer fully white-labeled IT and Cloud services, allowing you to provide end-to-end solutions to your clients while I operate in the background under your brand. • Designing and configuring Intune solution to manage endpoint devices. • Supporting Entra ID solution to manage the cloud based identities. • setting up Microsoft endpoint for defender solutions. • Configuring M365 solution i.e Outlook, Team, One Drive for middle scale to enterprise customers. I also help global organizations establish and manage their IT infrastructure in India, Philippines location. ensuring a secure, scalable, and cost-effective setup aligned with international standards. My services includes: • Network design and implementation for office environments • Desktop and laptop deployment and configuration • Thin client setup and integration with VDI platforms • End-to-end Virtual Desktop Infrastructure (VDI) design and deployment (Azure Virtual Desktop, Citrix, etc.) • Setting up Intune for managing devices. • IT infrastructure planning for new office setups or remote teams Azure Infrastructure :- Compute: Virtual Machines, App Services, Networking: VNet, DNS, VPN Gateway, Private Link Storage: Azure Blob, File Shares, Queue, Disks Security: Azure AD, Key Vault, Microsoft Defender, RBAC, Conditional Access Dev Tools: Azure DevOps, GitHub, Repos, Artifacts I am certified in: • Microsoft Certified: Azure Administrator Associate • MCP on 70-270 (Installing, Configuring, and Administering Windows XP Professional) in the year of 2008 • MCP on 70-290 (Managing and Maintaining a Microsoft Windows Server 2003 Environment) in the year of 2008 • CCA Certified- XenServer • CCA Certified -XenApp 6.5 • CCA Certified – XenDesktop 5.0 • CCAA-- XenApp6.5 • Citrix Certified on XenApp/XenDesktop 7.6 (CCA-V). • Azure Virtual Desktop Specialty. Feel free to reach out to me at any time!

Cybersecurity, Infrastructure & Technology Leadership With over 25 years of experience in IT, cybersecurity, and technology leadership, I help organizations build secure, scalable, and resilient technology environments that support business growth and operational success. My background spans cybersecurity, infrastructure, cloud platforms, systems engineering, networking, technical operations, and IT strategy. I have led technical teams, managed mission-critical environments, overseen technology projects from design through implementation, and worked closely with executive leadership to align technology decisions with business objectives. Over the course of my career, I have developed expertise in security operations, SIEM and SOC management, incident response, vulnerability management, governance, risk and compliance (GRC), and security program development. I have worked extensively with healthcare and other regulated industries, helping organizations strengthen their security posture while meeting operational and compliance requirements. My areas of expertise include: Technology strategy and leadership Cybersecurity and risk management SIEM, SOC, and security operations Infrastructure architecture and modernization Cloud platforms and hybrid environments Network design and security Vulnerability management and remediation Governance, Risk & Compliance (GRC) Security awareness and user training Disaster recovery and business continuity Vendor management and technology procurement Technical project leadership and digital transformation What sets me apart is the ability to bridge the gap between business, operations, and technology. I am equally comfortable discussing strategy with executives, conducting risk assessments with compliance teams, or working hands-on with technical staff to solve complex challenges. Whether you're looking for a trusted technology advisor, cybersecurity consultant, infrastructure expert, fractional CTO/vCISO, or technical project leader, I bring a practical, business-focused approach backed by decades of real-world experience delivering successful outcomes.

✨🥇🏆 - I help businesses design, deploy, secure, and optimize IT infrastructure. With experience across networking, virtualization, cloud platforms, Microsoft technologies, and cybersecurity, I can step into existing environments, solve complex technical challenges, or build new infrastructure from the ground up. 🏆🥇✨ - My background includes working with enterprise and SMB environments, delivering everything from infrastructure migrations and platform upgrades to security improvements and performance optimization. I focus on implementing solutions that are secure, scalable, and aligned with project goals. 👉 My expertise includes: ✅ - Networking: Cisco, Meraki, UniFi, VLANs, VPNs, routing, switching, wireless deployments, and network troubleshooting. ✅ - Cybersecurity: SonicWall, Palo Alto, Fortinet, Cisco, firewall configuration, VPNs, access control, network hardening, and security best practices. ✅ - Virtualization: VMware vSphere, Citrix Virtual Apps & Desktops, Citrix MCS, PVS, App Layering, XenServer, Microsoft Hyper-V, VDI deployments, and server migrations. ✅ - Microsoft Technologies: Windows Server, Active Directory, Group Policy, DFSR, WSUS, Microsoft Exchange, Microsoft 365, Microsoft Entra ID (Azure AD), and PowerShell automation. ✅ - Storage & Infrastructure: Dell EMC, Pure Storage, SAN deployment, disaster recovery planning, and infrastructure modernization. ✅ - Systems Engineering: Server deployment, cloud migrations, performance tuning, infrastructure upgrades, automation, and complex troubleshooting. 🥇 - I believe technology should solve problems, not create them. My approach is straightforward: understand the objectives, identify the right solution, and deliver high-quality work with clear communication throughout the project. Whether it's a migration, virtualization deployment, network redesign, cloud implementation, security hardening, or resolving a complex infrastructure issue, I focus on delivering results that meet the agreed scope and timeline. 🥇 - If you need an experienced infrastructure engineer for a well-defined project, I'd be happy to discuss your requirements.

#AWS, #Azure, #VMware #ManagedCloudServices (#MSP) #ServerAnd Email Migration #SLA 24/7/365 #Office365 Administration, #Exchange Administration #AWSDevOps, #AzureDevOps #ServerAdmin , #BackupSolutions, , #BackupMonitoring #ServiceNow #JIRAServiceDesk #Zendesk #Freshservice #ConnectWise #SolarWinds #ManageEngine #NinjaRMM #Kaseya #Atera #Automate PROFILE I am an experienced IT professional with over 9 years of expertise in system administration, specializing in server and desktop support. My skills include working with Microsoft Servers, Azure, and Citrix cloud services. I am also an expert in managing Office 365 and utilizing remote and RMM tools to provide efficient and effective IT solutions.

Helping businesses simplify and secure their IT environments using Microsoft 365 and virtual desktop solutions. With over a decade of experience, I specialise in designing, deploying, and managing Microsoft 365, Azure Virtual Desktop (AVD), and Citrix environments — with a strong focus on performance, security, and cost-efficiency. I also have deep expertise in Citrix NetScaler (ADC) to ensure high availability, secure access, and optimised traffic management. I work with SMB and enterprise clients across the UK, US, and international markets, with experience supporting managed services, professional services, and healthcare. Services I Offer: • Microsoft 365 Solutions for businesses • Citrix Virtual Apps and Desktops deployment and optimisation • Azure Virtual Desktop (AVD) design, rollout, and support • Nerdio Manager for Enterprise & MSP configuration and cost control • Citrix NetScaler (ADC) setup – including Gateway, Load Balancing, and SSL VPN • Hybrid environments – integrating on-prem with Azure • FSLogix configuration and storage optimisation • Secure remote access, MFA, and identity integration with Azure AD • Troubleshooting, health checks, and performance tuning About Me: • 10+ years of hands-on experience • Microsoft, Citrix, and Nerdio certified • Practical expertise across both cloud and on-prem environments • Strong communication and a client-focused approach • UK-based and flexible with international time zones Let’s connect to discuss how I can help streamline and secure your virtual desktop infrastructure.

Helpdesk System and Network Coordinator (LATAM Based - Bilingual Talent) | Tech Enthusiast and IT Operations Specialist | If you find my profile convenient for your current needs and budget, if interested in hiring and collaborating with a remote contractor in a convenient time zone in Central America, Caribbean or America in general. CONTINUE READING, hopefully we will connect and work together toward mutual collaboration and success! Feel free to send a message and I will answer as soon as I am available. I consider myself a freelancer with a bunch of hands-on experience and passionate about new technologies. Aside from my current commitments and duties, I am always eager to get involved in new personal and professional challenges. Open availability (especially on weekends and weekday nights).m You are welcome to message me to check my current availability, as it might change. Also available for Mystery shopping, testing, investigation visits, online gaming and other tasks needed to be performed within the Dominican Republic or in general for market research. On this platform, I mainly focus on opportunities that allow me to continue exploring, developing, sharpening, growing, and taking advantage of my existing skills, which I have mostly acquired working independently. I invest a lot of time in training myself and getting better to meet the standards of this changing and moving world and field. I consider myself resourceful and detail oriented. Thanks to my computer science background and technical skills acquired over the years, I am well organized, with a clear and positive approach to problem-solving and end-user support. I also maintain a high sense of responsibility, without dismissing the empathetic and human touch to ensure trust and reliability even from the less tech savvy individuals. My toolkit comes with the following and more: ➢ General IT L1/L2 Support, Consulting, and Device troubleshooting. ➢ Ticketing System and CRM Management and Administration. ➢ M365 and Teams Admin and Support service. ➢ Azure Administration (VM, Networking, Azure Virtual Desktop) ➢ Familiarity with tenant-tenant migration tools such as Bit Titan MigrationWiz ➢ Monitor and product testing (Websites, apps, etc.). ➢ Software installation, System Configuration and Maintenance prevention. ➢ Hardware Troubleshooting, Peripherals, Software solutions. ➢Chats, games, and forums Moderation ➢ Assistance through Remote Access and Control Apps ➢ And more...... -------------------------------------------------------------------------- Coordinador de sistemas de asistencia técnica y redes | Entusiasta de la tecnología y especialista en operaciones de TI | Si mi perfil se ajusta a tus necesidades y presupuesto actuales, y si estás interesado en contratar y colaborar con un profesional autónomo que trabaje de forma remota en una zona horaria conveniente en especial en Latinoamérica, ¡SIGUE LEYENDO! Espero que podamos conectar y trabajar juntos para lograr una colaboración fructífera. Con vasta experiencia práctica y apasionado por las nuevas tecnologías. Aparte de mis compromisos y responsabilidades actuales, siempre estoy dispuesto a involucrarme en nuevos retos personales y profesionales. Disponibilidad (especialmente los fines de semana y por las noches entre semana). No dudes en enviarme un mensaje para consultar mi disponibilidad actual, ya que podría cambiar. También disponible para compras testeos, pruebas, visitas de investigación y otras tareas que deban realizarse en la República Dominicana para estudios de mercado. En esta plataforma, me centro principalmente en oportunidades que me permitan seguir explorando, desarrollando, perfeccionando, creciendo y aprovechando mis habilidades actuales, que he adquirido en su mayor parte trabajando de forma independiente, por eso dedico mucho tiempo a formarme y a mejorar para estar a la altura de los estándares de mi área la cual siempre está en constante cambio y evolución. Puedo asistirte con lo siguiente y mucho más: ➢ Asistencia general de TI de nivel 1 y 2, consultoría y resolución de problemas de dispositivos. ➢ Gestión y administración de sistemas de tickets y CRM. ➢ Servicio de administración y asistencia para M365 y Teams. ➢ Administración de Azure (máquinas virtuales, redes, Azure Virtual Desktop). ➢ Familiaridad con herramientas de migración, como Bit Titan MigrationWiz. ➢ Supervisión y pruebas de productos (sitios web, aplicaciones, etc.). ➢ Instalación de software, configuración de sistemas y mantenimiento preventivo. ➢ Resolución de problemas de hardware, periféricos y soluciones de software. ➢ Moderación de chats, juegos y foros. ➢ Asistencia a través de aplicaciones de acceso y control remoto. Entre otras soluciones a tus problemas o necesidades. Cuéntame cuál es tu necesidad, y te indicaré como puedo complementar lo que sé con lo que quieres lograr, será un gusto.