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Helping businesses simplify and secure their IT environments using Microsoft 365 and virtual desktop solutions. With over a decade of experience, I specialise in designing, deploying, and managing Microsoft 365, Azure Virtual Desktop (AVD), and Citrix environments — with a strong focus on performance, security, and cost-efficiency. I also have deep expertise in Citrix NetScaler (ADC) to ensure high availability, secure access, and optimised traffic management. I work with SMB and enterprise clients across the UK, US, and international markets, with experience supporting managed services, professional services, and healthcare. Services I Offer: • Microsoft 365 Solutions for businesses • Citrix Virtual Apps and Desktops deployment and optimisation • Azure Virtual Desktop (AVD) design, rollout, and support • Nerdio Manager for Enterprise & MSP configuration and cost control • Citrix NetScaler (ADC) setup – including Gateway, Load Balancing, and SSL VPN • Hybrid environments – integrating on-prem with Azure • FSLogix configuration and storage optimisation • Secure remote access, MFA, and identity integration with Azure AD • Troubleshooting, health checks, and performance tuning About Me: • 10+ years of hands-on experience • Microsoft, Citrix, and Nerdio certified • Practical expertise across both cloud and on-prem environments • Strong communication and a client-focused approach • UK-based and flexible with international time zones Let’s connect to discuss how I can help streamline and secure your virtual desktop infrastructure.

I help UK, EU and US businesses harden Microsoft 365 and cloud environments against real-world threats, and architect the Azure/AWS infrastructure underneath it — backed by 18 completed projects, 5,200+ hours and a 100% Job Success score. What I do: - Microsoft 365 & cloud security — Intune/Entra ID, conditional access, attack surface reduction rules, device compliance, zero-trust hardening - Cloud architecture — Azure/AWS environments designed for security and resilience, not just cost - Network & infrastructure — Meraki, VPN/firewall, Active Directory, Hyper-V, Teams Phone/VoIP - Ongoing protection — monitoring, patching, incident response, and documentation that holds up to an audit I'm fully insured ($3M public liability) and typically respond within hours. If something in your M365 tenant or cloud setup doesn't look right — or you just want a second pair of eyes before it becomes a problem — that's exactly the kind of call I want. Tell me what's going on and I'll tell you exactly how I'd approach it.

✅ I'm a Microsoft 365 security and migration specialist with 450+ completed projects and a 4.9/5-star rating on Fiverr (see portfolio for verification). I've personally configured and secured Microsoft 365 environments for Lockheed Martin, UK National Air Traffic Services, Superdrug UK, and LGC Group (15 M&A integrations across 5,000+ users). I specialize in Microsoft Purview, Defender XDR, Microsoft Intune, Microsoft Teams Phone, ISO27001 and Cyber Essentials Plus security audits to M365 CIS benchmarks, Copilot readiness & AI Compliance, and zero-downtime tenant migrations. I bring aerospace-grade precision from delivering £500M safety-critical aviation systems to every M365 project, whether you need security hardening, AI governance, or complex migrations. ⭐ What I bring to your project ⭐ ✅ 10+ of working on Microsoft 365 for highly regulated companies on large scale migrations. ✅ Expert of Security and Data Compliance using Purview, Defender XDR and Sentinal. ✅ Extensive experience of Endpoint Management using Intune and Defender XDR and Purview DLP for Endpoint. ✅ M&A IT integration expertise - 45-day secure integration playbook refined across 15 acquisitions ✅ Copilot security specialist - Secured AI rollouts for 5,000+ users with zero data leakage ✅ Teams phone guru - Successfully completed a worldwide migrations from Cisco Call Manager to Microsoft Teams phone, impacting over 1000 users. ✅ Comprehensive documentation – Technical runbooks, config guides, and knowledge transfer ✅ 24/7 communication – Daily updates and rapid response times ⭐ Why choose me over other freelancers ⭐ ✅ Client Reviews: I focus on providing value to all of my clients and earning their TRUST. ✅ Over-Delivering: this is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying "WOW" ✅ Responsiveness: being extremely responsive and keeping all lines of communication readily open with my clients. ✅ Resilience: reach out to any of my current or former clients and ask them about my resilience. For any issue that my clients face, I attack them and find a solution. ✅ Kindness: one of the main aspects of my life that I implement in every facet. Treating everyone with respect, understanding all situations with empathy, and genuinely wanting to improve my client's situation 🏆 Reviews from Upwork clients 🏆 ⭐⭐⭐⭐⭐ "Adams has been fantastic, he's gone above and beyond the job scope. Highly Recommend and will be using again." — Teams Phone Implementation ⭐⭐⭐⭐⭐ "Great quick response with further projects planned." — M365 Security Review ⭐⭐⭐⭐⭐ "thanks for the great job" — Intune & Autopilot Deployment MY CORE SERVICES 🔒 Security & Compliance Microsoft Purview (DLP, Information Protection, eDiscovery), Defender XDR (Endpoint, Cloud Apps, Identity, Office 365), Sentinel (KQL, analytics, playbooks), Entra ID (Conditional Access, PIM), Zero Trust architecture, ISO 27001/HIPAA/SOC 2/Cyber Essentials Plus compliance 🤖 AI Security & Copilot Microsoft 365 Copilot deployment, Copilot Studio agents, Purview AI Hub, Shadow AI discovery, Microsoft Fabric security, AI governance frameworks, prompt injection defense, agentic workflow security 🔄 Migrations & M&A M&A technical due diligence, tenant-to-tenant migrations (BitTitan, ShareGate), Google Workspace migrations, GoDaddy defederation, Exchange/SharePoint/OneDrive migrations, identity consolidation, zero-downtime cutovers 📱 Endpoint & Telephony Microsoft Intune (MAM/MDM, Autopilot), configuration profiles (Windows/macOS/iOS/Android), security baselines, Teams Phone deployment, Direct Routing or OPerator Connect, legacy PBX replacement REPRESENTATIVE PROJECTS AI Security (5,000 Users) – Configured Purview AI Hub and Defender policies securing Copilot rollout. Result: Zero data leakage incidents. M&A Integration (15 Deals) – Executed 45-day secure integrations across 3 continents maintaining GxP/SOC 2 compliance vs 6-month industry standard. Aviation Migration (3,000 Users) – Migrated highly regulated environment to M365 into Exchange, Intune, Purview and Teams Phone. Teams Phone (100+ Sites) – Replaced legacy PBX systems globally with Teams Direct Routing. Result: 45% telephony cost reduction. CERTIFICATIONS ✅ Microsoft Security: SC-300 (Identity), SC-401 (Purview - In Progress) ✅ Microsoft AI: AI-102 (Azure AI Engineer), AB-100 (Agentic AI Architect - Beta) ✅ Microsoft 365: MS-100/101 (Enterprise Administrator Expert) ✅ Professional: PRINCE2, ITIL v4, ISO 27001 Lead Implementer

✅ System Administration ✅ Network Support ✅ Desktop Support ✅ MDM Support ✅ MCSA ✅ 6 Years of experience in IT ⭐⭐⭐⭐⭐Skills and Expertise ⭐⭐⭐⭐⭐ ✅ Microsoft Windows Server (2008 R2, 2012, 2012 R2, 2016, 2019 and 2022) ✅ Microsoft Active Directory, GPO, OU, User Group, DFS, RDS, RFS ✅ DNS, DHCP, IIS, WSUS, ADRMS, ADCS Installation and Configuration ✅ Virtualization, Hyper-V, VMware ESXi ✅ Intune Configuration and Management for Hybrid and Cloud Only Infrastructure ✅ Active Directory Cross-Forest , Inter forest Migration ✅ Azure Active Directory, Azure ADDS, and AAD Connect ✅ Exchange Server, Exchange Online, Office 365, Microsoft 365 ✅Microsoft Teams, SharePoint Administration ✅ Linux Based System Administration ✅ IPA, SAMBA, Mail Server Configuration and Administration ✅ C-Panel Domain and Mail Server Configuration and Administration ✅ MikroTik Based Network Administration ✅ Knox MDM Solution Administration ✅ L1, L2, L3 Support

Network Engineer with a proven track record of delivering network solutions, IT Infrastructure, and telecom services. My area of expertise includes. . Certified: CCNP, AZ305, AZ104, AZ-700, CCNA, ITIL, MCSA, ZIA. . Cloud: Azure, AWS, and GCP. · Configuration of networks, servers, switches, and routers. . Zscaler: ZDX, ZPA & ZIA . Cisco R&S, Cisco ISE, Cisco ASA, Juniper, ESXI VMware, Hyper-V. . Wireless Tech: Meraki, Aruba, Aerohive, Ubiquiti. . CRM: Zendesk, Halo, Fresh Service and ServiceNow . NMS: SolarWinds, Opmantek, Mutiny, Datadog . Firewall: Checkpoint, Palo Alto, Cisco ASA, FortiGate . Windows Server, Linux, Exchange Servers, O365, Active Directory, SSL Certs, DNS, DHCP, SCCM.

I'm a certified Microsoft 365 architect and developer with 12+ years experience in the industry. I work with public (UK government) and private sector clients building solutions on SharePoint Online, Power Platform, Azure, Dynamics365 and related technologies, primarily in Microsoft stack * Front-end development using React (SPFx), Vue.js, Typescript or good old vanilla JavaScript if required * Back-end using C# (.net 10, Azure Functions, MVC, Blazor), Node.js or Java * Scripting using PowerShell or Bash * PnP Contributor (PnP PowerShell) * Microsoft Certified Power Platform Solution Architect