The Best ServiceNow Freelancers For Hire In the United Kingdom

Check out ServiceNow Freelancers in the United Kingdom with the skills you need for your next job.

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$200 hourly
- 5.0/5
- (7 jobs)
A highly experienced software architect and solution delivery consultant having extensive experience working with complex enterprise environments since 2000, his skills cover a wide range of the technology stack, with focus on Cloud, DevOps, Real-time streaming, Systems Management, and IT Service Management. David has considerable global experience delivering solutions to many top-tier enterprise customers and his outcome-focussed attitude has been instrumental in delivery of a wide range of complex projects.

ServiceNow
Spring Boot
Angular
Cloud Architecture
Kubernetes
Java
Apache Flink
Apache Kafka
Maximo Asset Management
IBM WebSphere
Amazon Web Services
DevOps Engineering
DevOps
$40 hourly
- 5.0/5
- (2 jobs)
As a seasoned ServiceNow Architect and Project Manager at Wipro, I bring over eight years of experience in spearheading IT service management, IT operation management, and HR service delivery projects. My journey in the industry has been marked by a consistent drive to deliver innovative and efficient solutions across diverse sectors such as telecom, insurance, aerospace, pharma, and payment card processing. In my role, I've honed a robust skill set centered around Project Management, with a strong emphasis on ServiceNow Architecture, Business Analysis, and Product Ownership. A key aspect of my expertise lies in effectively managing stakeholder relationships, ensuring that every project aligns with the client's vision and delivers tangible value. My specialization in assessing IT asset management processes and aligning ServiceNow platforms to industry best practices has been instrumental in driving project success. I take pride in my ability to manage projects from inception to

ServiceNow
Process Improvement
Business Analysis
IBM Netcool
Microsoft Project
Management Skills
Telecommunications
Project Management
$69 hourly
- 4.8/5
- (43 jobs)
✅ ServiceNow Platform Build Partner. ✅ 15+ Certified Store Apps Developed. ✅ 20+ Successful Implementations Across Industries. ✅ 12+ Years of Specialized ServiceNow Experience. 𝗟𝗮𝘂𝗻𝗰𝗵 𝗬𝗼𝘂𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗦𝘁𝗼𝗿𝗲 𝗔𝗽𝗽 - for businesses looking to scale with ServiceNow’s marketplace. 𝗧𝗮𝗰𝗸𝗹𝗲 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝘄𝗶𝘁𝗵 𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲 • 𝗖𝗹𝗲𝗮𝗿 𝗦𝘁𝗮𝗿𝘁𝗶𝗻𝗴 𝗣𝗼𝗶𝗻𝘁: For teams unsure where to begin, we provide structured guidance to set a strong foundation. • 𝗔𝘃𝗼𝗶𝗱 𝗥𝗲𝗱 𝗧𝗮𝗽𝗲 𝗮𝗻𝗱 𝗠𝗶𝘀𝘀𝗲𝗱 𝗧𝗶𝗺𝗲𝗹𝗶𝗻𝗲𝘀: Our efficient approach reduces bottlenecks and keeps projects on track, avoiding unnecessary delays. • 𝗦𝗶𝗺𝗽𝗹𝗶𝗳𝗶𝗲𝗱 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗣𝗿𝗼𝗰𝗲𝘀𝘀: We navigate complex certification requirements, ensuring a smooth launch of your application. • 𝗔𝗰𝗰𝗲𝘀𝘀 𝘁𝗼 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗘𝘅𝗽𝗲𝗿𝘁𝘀: Without in-house expertise, our skilled developers deliver effective, high-quality solutions. 𝗢𝘂𝗿 𝟯-𝗦𝘁𝗲𝗽 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗳𝗼𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 👉 𝗔𝘀𝘀𝗲𝘀𝘀 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄’𝘀 𝗦𝘂𝗶𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 & 𝗕𝗲𝘀𝘁 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀: Analyze ServiceNow’s fit for your goals, identify limitations, and establish best practices for a strong foundation. 👉 𝗕𝘂𝗶𝗹𝗱 𝘄𝗶𝘁𝗵 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Leverage over 12 years of experience to create secure, efficient apps tailored to your business needs. 👉 𝗖𝗲𝗿𝘁𝗶𝗳𝘆 𝗳𝗼𝗿 𝗦𝘁𝗼𝗿𝗲: We manage the entire certification process, ensuring your app meets ServiceNow standards for seamless approval and deployment readiness. 𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗳𝗼𝗿 𝗕𝘂𝘆𝗲𝗿 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁𝘀 After certification, we provide end-to-end support for smooth deployment on ServiceNow instances. Our team assists with setup, updates, and user-specific needs, ensuring reliable performance and a great user experience in real-world environments. 𝗪𝗵𝘆 𝗢𝘂𝗿 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗖𝗵𝗼𝗼𝘀𝗲 𝗨𝘀 𝗔𝗴𝗮𝗶𝗻 𝗮𝗻𝗱 𝗔𝗴𝗮𝗶𝗻 • 𝟭𝟬𝟬% 𝗝𝗼𝗯 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗦𝗰𝗼𝗿𝗲: Reflecting consistent client satisfaction and successful project completion. • 𝟭𝟬𝟬% 𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝘁𝘂𝗿𝗻 𝗥𝗮𝘁𝗲 𝗳𝗼𝗿 𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀: Every client has returned for further projects, proving the quality of our solutions. • 𝟱+ 𝗬𝗲𝗮𝗿𝘀 𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 𝘄𝗶𝘁𝗵 𝗞𝗲𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀: Trusted by clients for over five years as a dedicated ServiceNow partner. ➡️➡️𝗡𝗲𝘅𝘁 𝗦𝘁𝗲𝗽𝘀➡️➡️ When you're ready to get in touch, just click the green Invite / Contact button to send an intro message. You won't be locked into anything — we'll chat about your project first before starting a project.

ServiceNow
CSS 3
Process Architecture
HTML5
Wrike
Google Maps API
Solution Architecture Consultation
AngularJS
JavaScript
Orchestration
Agile Software Development
Custom App
Customer Portal
IT Service Management
ITIL
$75 hourly
- 0.0/5
- (3 jobs)
A ServiceNow Architect/Principal Developer and Certified Senior ServiceNow instructor with 7+ years of experience in development with a range of applications; ITSM, ITAM, SAM, Knowledge, Discovery, Service Portal, GRC, VRM, Custom Apps and more. An exceptionally talented technical resource, who has quickly added value to every engagement he’s been involved with and established himself as the ‘go-to’ member of every engagement team. Worked with a multitude of organisations, delivered 30+ implementations across different industries. Certifications: - CSA - 5 CIS (ITSM, CSM, SIR, VRM, RC) - 6 Micro-Certifications - 2 Suite Certifications Certified Instructor/Trainer in: - ServiceNow Fundamentals - GRC Fundamentals - Vendor Risk Management - Risk and Compliance Implementation - Service Portal In addition to the above, I’ve been in the Consultancy / SaaS space for over 10 years, and also have a deep level of knowledge at both a Technical & Architect level with LivePerson

ServiceNow
System Administration
DNS
Email Deliverability
RESTful Architecture
Training
IT Service Management
API Integration
Scripting
LivePerson
Agile Project Management
API
WordPress
JavaScript
$60 hourly
- 0.0/5
- (0 jobs)
Available for development, coaching, consulting, and troubleshooting in all areas of the ServiceNow platform -Expert ITSM Architect & Developer -Expert Service Portal Developer -Expert Customer Service Management (CSM) Developer -Highly Skilled with Orchestration & Integration, Governance Risk & Compliance (GRC), and many other areas of ServiceNow -Certified ServiceNow Administrator and Developer with over six years of full-time, hands-on experience. -Many years of software development experience in web application and enterprise application development. -Managed teams of developers, testers, and project managers to deliver enterprise-level software projects. -Experienced in many industries including utilities, oil & gas, retail, legal, finance, and technology. I look forward to discussing your projects and how I can help you deliver them!

ServiceNow
ServiceMax
ServicePower
Service Cloud Development
Service Cloud Administration
Service Design
Service Level Management
$50 hourly
- 0.0/5
- (0 jobs)
I've worked as n IT professional for over 15 years, working in the Retail and Insurance Market (Finance) as a Technology Support Specialist. Whether you need support for basic to complex issues, I'll be able to help. Working knowledge in: Microsoft 365/ Outlook and Exchange Online, Azure Administration, Active Directory, Windows 10 Ivanti User Profile Administration Nexthink Finder Console Support Support of Apple iPad, iPhone, and MacBook Citrix MDM Finance & Insurance applications deployment and support. Deskside & Remote Support - Teamviewer/LANDesk Citrix, inTune, Jamf Strong problem and Troubleshooting skills Good communication skills, verbal/written Excellent Customer Support Skills Passion for the latest technology and to keep learning

ServiceNow
Citrix
Adobe Photoshop
Information Technology
Mobile Device Management
LANDesk
iPhone & iPad Apps
iOS
Windows 10 Administration
Microsoft Office
Windows Administration
TeamViewer
Mac OS X Administration
Email
Microsoft Active Directory
$10 hourly
- 5.0/5
- (1 job)
Have experience working as 1st and 2nd line user supporting. To support users, I used multiple monitors at one time and I am good at typing keyboard including shortcuts as well. I have done a lot of creating documents to help not only end-users but also colleagues. I enjoy helping people. I have worked at the following company in the past; ✅Walt Disney ✅Prudential ✅CBRE ✅Cargill ✅Morgan Stanley Supported OS, Applications and Harwares; ✅Supported OS: Windows 98, NT, XP, 7 and 10 ✅Supported Microsoft 2003, 2007, 2013, 2016 and 365 ✅Supported Microsoft SharePoint, Power Apps, Power Automate ✅User Account Management in Active Directory ✅Supported Internet Explorer, Google Chrome and Microsoft Edge ✅Supported Video Conference System such as Telepresense, Cisco Video Conferencing ✅Multi Functional Printers: Cannon, Xerox and Richo ✅Supported BlackBerry, iPhone, Galaxy

ServiceNow
Office 365
Microsoft Active Directory
Microsoft PowerApps
Microsoft Power Automate
Helpdesk
$30 hourly
- 5.0/5
- (25 jobs)
Customer services experience, 1st line support, ISP, experience in networking, html c SQL python and Manu more

ServiceNow
WiFi
Microsoft Office
Microsoft Outlook
Troubleshooting
Techno
Technical Project Management
Server
Computer
System Maintenance
Phone Communication
Technical Support
Customer Service
Computer Maintenance
Tech & IT
$80 hourly
- 0.0/5
- (0 jobs)
Profile I have 15+ years of experience as a Senior Analyst and Business Analyst in both the Public and Private sectors including Higher Education and Insurance, where she has delivered several business transformation projects. Ayobola is a skilled result driven professional with an excellent approach to managing stakeholders throughout a project life cycle, bringing all perspectives to a consensus, and proactively managing any risks and issues that may arise, whilst ensuring effective stakeholder engagement at all levels. Ayobola is excellent at communicating technical solutions to business users at all levels whilst promoting a collaborative, dynamic and cross-functional environment. Ayobola has worked on many successful digital transformational projects for example during her time at Mastek she helped to integrate legacy data into the AWS product of DynamoDB for efficient data management within the organisation. With a strong background in business analysis, I bring a wealth of experience in leading complex projects, particularly in stakeholder collaboration, requirements gathering, and process improvement, all of which align with the Senior Business Analyst role at the BBC. I have successfully worked with cross-functional teams to articulate both business and technical needs, simplifying complex problems into actionable solutions that align with business objectives. My expertise in Agile and Waterfall methodologies, coupled with advanced knowledge in business process mapping, re-engineering, and requirements engineering. I excel in stakeholder relationship management, ensuring clear communication and alignment across teams, and I am adept at identifying process optimisations to improve performance. Additionally, my technical understanding of product management methodologies and software design principles will help support the technical teams in delivering solutions that meet both functional and non-functional requirements. I am confident that my combination of strategic thinking, technical skills, and experience in delivering high-impact business solutions will contribute significantly to your organisation vision of enhancing the user experience and delivering valuable technology solutions. Behaviours I am a skilled Business Analyst with a passion for ServiceNow implementation and ITOM capabilities. As a Senior Business Analyst, I am dedicated to aligning project outcomes with strategic objectives by bridging current and future business models to achieve a cohesive architecture strategy. My proactive approach ensures that business needs are effectively communicated to stakeholders and team members, driving clarity and unity around project goals. Within the agile ServiceNow DevOps environment, I take an active role in Scrum ceremonies and adopt a collaborative approach to continuously refine and improve ServiceNow features, helping realise the strategic vision of the Product Owner. My ability to constructively challenge and offer critical insights ensures solutions are aligned with business requirements and operational excellence. I am a seasoned Business Analyst with strong experience in IT Operations Management (ITOM) capabilities, ServiceNow Configuration Management Database (CMDB), and Common Services Data Model (CSDM), I bring a deep understanding of regulatory and operational frameworks, along with hands-on implementation experience across medium to large-scale organisations. In my recent role, I was integral in supporting ITOM implementation, where I successfully led the design, configuration, and deployment of ServiceNow's visibility and health features. My work enhanced real-time IT visibility, streamlined incident resolution processes, and aligned closely with the organisation’s strategic objectives. I am passionate about business analysis and have developed key skills in requirements definition and management, business modelling, and user experience analysis, as well as building and maintaining productive stakeholder relationships. Additionally, I have demonstrated my ability to quickly learn and understand new technologies, such as cloud and containerisation, to support effective ServiceNow integrations, fostering an agile, future-proof IT infrastructure. In my role as a Business Analyst, I bring a collaborative and inclusive approach that fosters strong working relationships across technical and non-technical teams. My communication style is clear and adaptable, ensuring all stakeholders have a thorough understanding of project goals and objectives. I value constructive feedback and use it to inform the decision-making process, I also encourage teamwork in a non-hierarchical setting. My ability to negotiate and persuade in challenging situations to drive consensus, maintain alignment, and ensure project success. Strengths My strengths lie in my analytical mindset, adaptability, and ability to manage and influence complex stakeholder relationships. I am committed to fostering personal relatio

ServiceNow
Business Change
Business Analysis
Process Modeling
Process Improvement
Process Flow Diagram
Customer Relationship Management
Project Requirements
Requirements Specification
Requirement Analysis
Web Service
Cloud Services
Service Blueprinting
IT Service Management
Service Design
$35 hourly
- 0.0/5
- (0 jobs)
I’m a developer experienced in ServiceNow tool into ITSM and HRSD. * Knows HTML and CSS, PHP, and JavaScript * Full project management from start to finish * Regular communication is important to me, so let’s keep in touch.

ServiceNow
LDAP
Email Communication
IT Service Management
Scripting
Python
JavaScript
$40 hourly
- 0.0/5
- (1 job)
I am a Scrum Master, Product Owner, Business analyst, Process Analyst, Data Analyst and Project Manager with over 5 years’ experience in delivering business transformations to cut production/operation costs, improve quality, speed up, stay competitive, and save money. I have supported several change delivery initiatives in Retail, Leisure, Transport and Logistics, Telecommunication and Healthcare through green field implementation, integration, and migration of Enterprise Solutions (ERP, CRM, and CMS) such as SAP Business One, Business ByDesign, S/4HANA, Commerce cloud, Success Factors, Salesforce, Microsoft Dynamics 365, ServiceNow, and WordPress using frameworks like structured (Waterfall), flexible iterative (Agile) and Lean Six Sigma (DMAIC). I am highly motivated, comfortable, and adaptable working within diverse, multicultural, and dynamic project team. An excellent communicator which allows for effective stakeholder management, investigation, and decision-making skill. My domain areas include Migration (Legacy to Automation, On-premises to Cloud), Integration (SAP Business1), Software/ Web dev and Maintenance, ERP, CRM, CMS, LMS, Supply-Chain, Ecommerce, Data Management, Data Modelling, Data Visualization & Data Warehousing As a business transformation and change agent, I am responsible for identifying and bridging the gap between IT and the business using data analytics to determine requirements and deliver recommendations and reports to executives and stakeholders. I Identify and prioritizing technical and functional requirements. I first listen to what a client needs, paying attention to their goals for the project. I investigate the data to figure out how to guide them toward success or how to change their goals to move forward in a more productive way. Of course, every project and every client require something new, so I always make sure to consider the specific situation instead of automatically imposing a one-size-fits-all solution.

ServiceNow
Business Process Reengineering
Stakeholder Management
ITIL
Value Stream Mapping
Six Sigma
Requirement Analysis
Business Process Automation
Data Analysis
Process Improvement
User Stories
Enterprise Resource Planning
Process Modeling
$20 hourly
- 0.0/5
- (0 jobs)
Significant knowledge and working experience of IT Service and Delivery Management principles, as well as a track record of delivering results and introducing key ITIL disciplines and practical project management techniques to programmes Managed a contract portfolio as well as individual enterprise complex service contracts covering Servers/Networks/Security Services/Storage/Data Centre (Hosting)/PC's and Applications, accountable for the entire service lifecycle. Successful in improving relationships and processes to improve quality and client satisfaction, resulting in more business. Collaborated with Sales/Transition teams to bring on new services, ensuring that all SLAs are met and clients are satisfied.

ServiceNow
KPI Metric Development
IT Service Management
Service Level Management
ITIL
Change Management
Leadership Skills
Vendor Management
Business Process Management
Service Design
Incident Management
Problem Solving
Project Management
Agile Project Management
$35 hourly
- 0.0/5
- (0 jobs)
I am a Certified System Administrator and Certified Application Developer who has worked on a range of projects on the ServiceNow platform, from configuring and customising ITSM, CSM etc. modules to developing integrations, creating Service Portals and custom applications. I have a strong JavaScript, HTML, CSS skillset and have worked on the platform for over 5 years. I have worked for financial organisations to boutique consultancies, acquiring expert knowledge and understanding of the platform along the way. I have helped upskill and train junior developers, teaching best practices and efficient methods to create the desired solution.

ServiceNow
Agile Software Development
Custom App
API
Form Development
Scrum
Report
API Integration
Jira
HTML
CSS
$65 hourly
- 0.0/5
- (0 jobs)
With a unique combination of expertise in ServiceNow development, a strong background in Litigation and Human Resources, and a track record of streamlining complex workflows, I am confident in my ability to contribute meaningfully to your organisation’s goals. In my previous roles, I have cultivated a diverse skill set that bridges technical innovation and operational excellence. My experience as a ServiceNow Engineer has equipped me with the technical acumen to design and implement custom workflows, automate HR and legal processes, and integrate third-party systems to improve efficiency. Paired with my understanding of litigation processes and HR operations, I am adept at crafting solutions tailored to both compliance-driven and people-focused environments. Highlights of my qualifications include: • ServiceNow Expertise: Proficient in ServiceNow ITSM and HRSD modules, with hands-on experience automating onboarding processes and contract lifecycle management workflows. • Litigation and Compliance Experience: Managed data-intensive legal projects, ensuring accurate documentation and adherence to strict regulatory requirements. • Human Resources Insights: Designed HR solutions to enhance employee experience, including the automation of benefits administration and grievance handling systems. • Stakeholder Collaboration: Partnered with HR, legal, and IT teams to gather requirements, translate needs into actionable technical solutions, and ensure smooth implementation. I welcome opportunity to discuss how my skills and experience align with your needs.

ServiceNow
Communications
Problem Solving
JavaScript
Jira
Presentation Design
Microsoft Office
Proofreading
$45 hourly
- 0.0/5
- (0 jobs)
Hi, I'm Kem 👋 As a cloud engineer, I'm passionate about helping businesses thrive in the digital age. My Expertise: 🤖 ✨ Cloud Services: Designing, implementing, managing, and migrating workloads to the cloud (Azure, AWS, M365) ✨ Active Directory: Managing and securing AD environments ✨ Microsoft 365: Providing expertise on Microsoft's cloud-based productivity suite ✨ Endpoint Management: Managing and securing endpoints (Windows, macOS, Linux) with Intune, System Center Configuration Manager (SCCM), and MobileIron ✨ Azure DevOps: Collaborating on software development life cycles using Azure Pipelines, Azure Repos, and Visual Studio Code ✨ PowerShell: Automating tasks and workflows with PowerShell scripting ✨ Docker: Containerizing applications for deployment and management ✨ Terraform: Deploy Infrastructure using IaC and DevOps common practices ✨ GitLab CI/CD: Automating testing, building, and deployment of software projects My Certifications: 🏆 Azure Certified: AZ-900 💻 Azure Certified: AZ-104 💻 Azure Certified: AZ-400 💻 (currently in progress) What I Can Do for You: 🤝 - Design and implement cloud solutions that meet your business needs - Migrate workloads to the cloud, ensuring minimal downtime and disruption - Troubleshoot cloud-based applications and secure cloud environments - Automate cloud tasks to increase efficiency and reduce errors - Provide Azure and AWS support for your projects - Assist with migration projects and implementing HA (High Availability) solutions - Develop and implement endpoint management strategies - Collaborate on software development life cycles using Azure DevOps tools - Script automations with PowerShell - Containerize applications with Docker - Deploy and manage containerized applications with Kubernetes - Automate testing, building, and deployment of software projects with GitLab CI/CD Ready to Get Started? 💪 Book a 30-minute consultation with me today, and let's discuss how I can help you achieve your cloud computing goals! 📞

ServiceNow
Microsoft Active Directory
Jira
GitLab
VMware Administration
VMware ESX Server
Azure App Service
Amazon EC2
Office 365
Terraform
Git
Jenkins
Microsoft Windows PowerShell
Amazon ECS
Microsoft Azure
$125 hourly
- 0.0/5
- (0 jobs)
Performance/results-driven Head of Identity & Access Management (IAM) Subject Matter Expert with a proven track record in IAM & Identity Governance and Administration (IGA) program management, implementation, and migrations for governments, multi-billion-pound organizations, banks, telecoms, and high-tech companies. Adept at managing complex IAM Implementation Programs with hands-on experience, including budget oversight for projects exceeding £30M. I specialize in security strategy development, IAM integrations, and migration projects, leveraging a solid work ethic and leadership acumen to deliver tangible business results. Hands-on experience in SailPoint IIQ, SailPoint Identity Security Cloud, Saviynt, and Okta. Skilled in identity governance capabilities to help organizations manage user identities, entitlements, and access requests. Well-versed in Identity and Access Management (IDAM), specializing in single sign-on (SSO) and multi-factor authentication (MFA). Proficient in privileged account onboarding, including using Auto Detection and Accounts Discovery, performing bulk uploads via Password Upload Utility, and integrating CyberArk with MySQL, Oracle databases, and Splunk for log management. Capable of administering Active Directory functions such as user and security group management, policy assignment, and service account maintenance. Skilled in identifying and testing system vulnerabilities and conducting in-depth research in information systems and network security. SAFe Agile Certified Transformation Leader with extensive experience in technical and strategic roles, consistently delivering secure, scalable, and dynamic IAM solutions.

ServiceNow
Web Development Consultation
SailPoint Platform
SailPoint Technologies IdentityIQ
NIST Cybersecurity Framework
Scaled Agile Framework
Digital Transformation
Microsoft Active Directory
AWS Development
Architecture
Problem Solving
Information Security
Database
Architectural Design
Compliance
$15 hourly
- 5.0/5
- (3 jobs)
Automation | General accounting | Month end close process | AAT certified | Process improvement | Accounting controls review | Account reconciliation | Banking & cash accounting | Expense management | Accounts payable | P2P (purchase to pay) | Vendor management | Administrative professional | Events’ management | Calendar management | Office management Highly motivated and adaptable Accounting Analyst with a background in accounting, workplace coordination, and customer service. Possess strong time management, organisational and analytical skills, with a proven track record in process improvement and project management. I have recently completed the AAT level certification and aim to keep investing in my finance/accounting education.

ServiceNow
Oracle NetSuite
Calendar Management
Procurement
Purchasing Management
Vendor Management
Accounts Payable Management
Account Reconciliation
Bank Reconciliation
Balance Sheet
Month-End Close Assistance
Administrative Support
Management Accounting
Bookkeeping
Accounting
$50 hourly
- 0.0/5
- (0 jobs)
Software Asset License Manager with 6+ years of experience in licensing and 8+ years in Customer Support. Proven ability to manage software licenses, streamline IT operations, and ensure compliance. Skilled in customer relationship management, problem-solving, and technical support. Strong understanding of software licensing models, IT asset management best practices, and customer service principles. Committed to delivering exceptional service and driving operational efficiency.

ServiceNow
Customer Support
Compliance
Database Management
Microsoft Excel
Salesforce CPQ
Oracle CRM On Demand
$22 hourly
- 0.0/5
- (0 jobs)
A dedicated 1st/2nd Line Support Engineer with a strong background in IT support, specializing in Cisco data networks and Microsoft infrastructure. Committed to delivering high-quality service, with proven skills in troubleshooting and incident management to ensure minimal downtime and optimal performance for end-users. Skilled in Active Directory, Office 365, Exchange, hardware and software troubleshooting, Citrix, and VPN configurations. Adept at managing support tickets, communicating effectively with users, and escalating complex issues to higher-level support when necessary. Passionate about IT and new technologies, with a proven record of deploying and troubleshooting LAN/WAN devices in highly available enterprise environments. Seeking a new and challenging Technical Support Engineer position to leverage existing skills and further career development.

ServiceNow
Troubleshooting
Ticketing System
Phone Communication
Microsoft Azure Administration
Microsoft Azure
Microsoft Active Directory
Zendesk
Service Level Agreement
ITIL
Customer Service
Technical Support
Tech & IT
Microsoft Intune
$15 hourly
- 0.0/5
- (0 jobs)
With my extensive experience in business intelligence analysis and expertise in Tableau, I am confident in my ability to contribute to your team's success. As a Tableau Desktop Certified Associate and a Business Intelligence Analyst with over 13 years of experience, I have a proven track record of delivering impactful visualizations and insights to drive informed decision-making.

ServiceNow
Snowflake
Machine Learning
BigQuery
Tableau
$40 hourly
- 0.0/5
- (0 jobs)
Senior DevOps Engineer with a software background experienced with Cloud platforms, DevOps automation, Cloud architecture, consulting, application/infrastructure migration and development. Well experienced with Agile, best-practices, integration testing and deploying solutions to production and operating them. Team-player, hard-working and ambitious to learn new skills to be up-to-date with the latest technologies. Focused and committed to solving quick problems in the most effective and efficient way. Skills: AWS Solution Architect CI/CD - Jenkins, GoCD, ArgoCD, CodeBuild/CodePipeline GitHub/GitLab actions Python, Ruby, .NET, Bash Docker, Kubernetes, Operators, KOPS, Helm Chef, Ansible On-premise, GCP, Azure PostgreSQL, SQL, MongoDB GitHub, GitLab, Bitbucket RHEL 6/7, SUSE, Ubuntu, CentOS Windows 2008, 2012R2, 2019 Terraform, Vault CDK, CloudFormation Splunk, DataDog, ELK, EFK Serverless – Cognito, API gateway, Lambda, DynamoDB Spacewalk, Artifactory, WSUS Governance and Compliance tools Grafana, Prometheus, Alert Manager, Loki Application migrations/factory HTML, CSS, Javascript AI/Machine Learning ServiceNow, Incident.io, OpsGenie

ServiceNow
Grafana
Prometheus
Windows Server
Linux
Docker
Kubernetes
Ansible
CI/CD
Git
Terraform
Python
Google Cloud Platform
Microsoft Azure
Amazon Web Services
$30 hourly
- 0.0/5
- (0 jobs)
Hi, I am a Microsoft Technical Support Engineer, skilled professional responsible for addressing customers' concerns and technical issues related to Microsoft products such as Windows Operating Systems, Microsoft Office, Microsoft Dynamics, and Azure. I typically work in a team environment and collaborate with other technical professionals to resolve complex technical issues. Working as a Microsoft Technical Support Engineer involves handling customer support requests and providing solutions to technical problems related to Microsoft products. As a technical support engineer , I diagnose and resolve complex technical issues related to software applications, hardware, and networking infrastructure. I have been able to provide technical guidance and support to customers via phone, email, or chat. In addition to troubleshooting technical issues, as a Microsoft Technical Support Engineer, I also assist customers in installing, configuring, and maintaining Microsoft products. I provide guidance and best practices to customers to help them utilize the full potential of Microsoft products. I also have a vest experience with Service Now as an administrator and ServiceNow developer. My recent work and experience: ✔️IT Support Specialist - ServiceNow Administrator / support Administering and supporting a multi-domain Windows Server environment, associated technologies, services and resources including Windows desktop operating systems, a range of third party and custom applications. •Administering and supporting College wired and wireless networks, computer hardware; PCs, Apple Macs, mobile devices, peripherals and core hardware infrastructure for over 8000 students •Assisting in network management, auditing and maintenance of the physical network to ensure network security, optimization and efficiency. •Providing technical support and training on computer and network systems within the College for all students and staff. •Assist in the operation of the College backup systems, scheduling, logging, upgrading and monitoring. Advising the IT Support team when these are not fully functioning. •Taking ownership of Helpdesk issues to ensure the efficient operation of the IT Support Helpdesk, promoting & delivering a timely and quality customer service, helping to meet and exceed targets for over 8,000 users ✔️Technical Lead (Support)- Microsoft Dynamics CRM/Microsoft product and services • Coach and mentor the technical team in the development of the project from a technical perspective • Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews • Ensuring overall quality of deliverables to customer • Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project • Act as interface between technical and functional design teams ✔️IT Specialist -ERP Solutions Skills: Google Workplace · Technical Leadership · Remote Troubleshooting · Database Management System (DBMS) · MySQL · Database Administration · Data Analysis · Enterprise Resource Planning (ERP) · Training I will be glad to share how my recent experience would be useful. Tell me if you are available to discuss details. I’m happy to answer any questions you might have about the details of your project.

ServiceNow
User Technical Training
Technical Documentation Management
Desktop Support
Incident Management
Microsoft Power Automate
End User Technical Support
Cybersecurity Management
Customer Service
Microsoft SharePoint Administration
$20 hourly
- 0.0/5
- (0 jobs)
A hard-working and conscientious service desk professional working within the Civil Service for over a year, with extensive experience troubleshooting and resolving user's software, hardware and networking issues. A problem solver who enjoys working under pressure with strong customer service and communication skills.

ServiceNow
Microsoft Office SharePoint Server
Desktop Application
Microsoft Teams
Windows 10 Administration
Printer
Essay Writing
Microsoft Exchange Online
Microsoft Active Directory
Office 365
Microsoft Azure
$14 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY A senior and experienced Blue Prism, Kofax Kapow and AWS certified Software Developer with over 12+ years' experience in delivering end-to-end projects. Expertise in RPA solutions and identifying processes for automation opportunities within Insurance, Logistics and e-invoicing solutions.

ServiceNow
Agile Software Development
Jira
AWS Lambda
Blue Prism
Kofax RPA
UiPath
Software
Robotic Process Automation
$15 hourly
- 0.0/5
- (0 jobs)
I have 7+ years of experience in application support/administration , Data Analysis, infrastructure maintenance, monitoring, Technical support providing 2nd line support and Customer service. Expertise in Configuring and maintaining the application including webapps, CLI and API's, also maintaining the backend services which were hosted on Redhat linux servers. Developed and maintained detailed documentation for processes and procedures, ensuring clarity and consistency Constructed SQL queries utilizing sorting and joins to efficiently retrieve data for application users Proactively handled incidents, change records and problem records along with service requests raised by customers. Also support the customers over phone, email and chat. Streamlined alert management processes in ITSM tools like BMC Remedy and ServiceNow, ensuring adherence to Service Level Agreements (SLAs) for faster incident response times. Fostered a collaborative environment that improved overall team performance and customer satisfaction. Have Knowledge about Tableau desktop, Tableau public. Championed Agile practices by leading daily standups and managing Kanban boards Expertly handling change requests for critical production changes to ensure the application’s stability, performance, and security. Provided comprehensive support to customers across various time zones, including the USA, India, and the UK, enhancing global service delivery. ++++++++++++++++++++++++++++++++++++++++++ Data Analysis: As part of Data Analyst team have performed : • Created dynamic data reports using Tableau, Excel, and SQL to meet and exceed client-specific requirements. • Designed and delivered individual performance reports in Tableau and Excel, ensuring accurate dissemination to customers and stakeholders. • Developed monthly data visualization dashboards showcasing individual contributions for over 20 teams, improving team performance insights. • Designed interactive dashboards and visual stories to analyze and present trends of incoming tickets over a three-month period. • Conducted report review meetings with customers, gathering feedback and ensuring deliverables met client expectations. • Partnered with stakeholders to translate complex analytical findings into actionable and comprehensible business insights. • Collaborated with cross-functional teams to ensure data collection accuracy and reporting consistency. ++++++++++++++++++++++++++++++++++++++++++ •Demonstrated strong conceptual and analytical thinking capabilities, with proven problem-solving skills and a customer-focused communication approach. • Competitive, self-motivated team player with a proactive attitude, adept at multitasking, and effective in prioritizing tasks and workloads. • Skilled in collaborating with cross-functional teams to achieve organizational goals and drive successful project outcomes. • Quick to learn and adapt to new technologies, driven by a passion for making a positive impact and contributing to continuous improvement. • Detail-oriented and committed to ensuring accuracy in all aspects of work. ++++++++++++++++++++++++++++++++++++++++++++

ServiceNow
Microsoft Azure
Cloud Computing
Communication Skills
Online Chat Support
Email Support
Troubleshooting
Technical Support
Customer Support
Linux
Microsoft Excel
Python
SQL
Data Visualization
Tableau
$20 hourly
- 0.0/5
- (0 jobs)
Dedicated Software Tester with over 10 years experience specializing in Android, Web and PC testing including extensive experience in improving test productivity and automation. Adept at finding solutions within my role as a developer to resolve bugs and rewrite code to enhance the users experience. Passionate about leveraging my technical expertise and collaborative skills to drive projects to successful completion. A keen eye finding defects as well as problem solving to ensure the customer has the best experience. Key Skills ● Product Usability and Durability Testing ● Leapwork Automation ● Eggplant Automation ● Postman API ● Fiddler ● C# ● SQL

ServiceNow
Xamarin
HTML5
Technical Support
Postman
Manual Testing
Automated Testing
C#
SQL
Web Application
Script
Software QA
Quality Assurance
Beta Testing
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