"REVIEWS ON MY PORTFOLIO & GOOGLE"
UGC, Content Creation + Strategy. Increse Sales via content + Editing. Social Media Management + TIKTOK SHOP AND Expert Business Admin Support/Data Entry/Proof-Reading/Customer Support.
Experienced and versatile degree educated professional offering :-
*To make video content that sells
*Consultation to teach you how to make video content that sells
*Social Media Management
*Social Media Creation & Branding
*Social Media Content Strategy for the week or month
*Tiktok, Facebook, Snapchat, Instagram, Pinterest, Threads, Twitter
*Online Business Admin
I help brands make videos that get results!
Brands such as:-
Heul Temu
Ergonfoods Boots
Kangtairshoes Wellgard
Nazani Tea SkinStore
TeaTeasers Jolie Beauty
Wecommunify Look fantastic
Rheal Superfoods \ Rhythm nutrition
Flot.Ai
Currently on Tiktok, Facebook, Snapchat. I have 11k followers combined and have reached over 2M views. I have Tiktok Shop UK
Spent the last 7/8 years Creating Content for BTS, HOW TO, TUTORIALS, BEAUTY, FASHION, HEALTHYLIFESTYLE, FOOD PIC+VIDEOS CONTENT, SOUNDS, VOICEOVER VIDS, BLOG, UGC, COMMERCIAL ADS, SM CAMPAIGN ADS, WEBSITES.
As an adaptable individual, I am capable of working with minimal supervision but my communication is consistent.
I also offer extensive experience in all areas of business administration, phone & online customer service, creating websites using online website builders, product description, internet research, creating Facebook/twitter etc. Able to use Canva, Capcut, Inshot, Photoshop, Davinci & Wordpress. Social media moderation, contents uploads, proof reading for grammar, spelling and punctuation.
I wish to continue as a freelancer here and help Brands to increase their revenue online or create Brand awareness.
Digital Marketing
UGC
Social Media Management
Content Creation
Administrative Support
Monsurat Taiwo U.
London, United Kingdom
$15/hr
4.1
121 jobs
Here’s who i am:
I love my work and always give my best to my clients.I consider myself a fast learner and an excellent team player. I know AI is the new trend, but I prefer to minimize its use in my work because it feels less authentic so most people can sense it. In my opinion, AI often feels like speaking to a chatbot and we all know how often we ask to speak to a real agent. With that said, I use AI, but as tool and not the lead.
So, If you’re looking for a Virtual Assistant who doesn’t just complete tasks but builds systems, eliminates errors, and keeps your operations running with precision, you’ve found the right person. With over 5 years of experience, 8,000+ Upwork hours, and 90+ satisfied clients, I bring a proven track record of discipline, accuracy, and operational excellence.
I specialise in supporting executives, property managers, agencies, and project teams with high‑stakes administrative work where consistency and attention to detail truly matter.
💼 Core Skills & Expertise
✔ Virtual Assistance & Administrative Support
✔ Email Management & Inbox Zero Systems
✔ Customer Service (Live Chat, Phone, Email)
✔ Lead Generation & Cold Calling
✔ Project Coordination (Asana, Trello, ClickUp)
✔ Advanced Google Sheets & Excel (Formulas, Automation)
✔ GoHighLevel (GHL) CRM Setup, Automation & Pipeline Management
✔ Workflow Optimisation & SOP Development
✔ CRM Management & Data Organisation
✔ Document Preparation & Data Entry
🧠 GoHighLevel (GHL) Expertise
I help clients streamline operations and maintain clean, high‑performing pipelines using GHL. My skills include:
• Building automations, triggers, and workflows
• Managing pipelines, opportunities, and lead stages
• Creating forms, surveys, and booking calendars
• Setting up email/SMS campaigns
• Cleaning and organising CRM data
• Creating dashboards and performance tracking
• Integrating GHL with external tools for seamless operations
Whether you run a coaching business, real estate operation, agency, or service‑based company, I ensure your GHL system supports your revenue goals.
My last client said I’m the best in the world at finding the tiny discrepancies everyone else ignores and that’s exactly the level of precision I bring to every task.
📍 Time Zone & Availability
My established working hours are 8AM – 9PM Gmt
This is my normal routine, but I am always willing to adjust it according to my client needs
🎓 Professional Credentials
• Msc International Business
• Certified Management Consultant (CMC)
• Chartered Financial Analyst (CFA)
These credentials strengthen my analytical, financial, and strategic approach to administrative work.
✨ Upwork Highlights
⭐ 80+ satisfied clients
📈 90%+ Job Success Score
🏆 Top Rated Freelancer
⏱️ 8,000+ hours worked
💬 Client Feedback
"She was very communicative and followed directions. Look forward to sending her more job postings as they come up!"
If you want a Virtual Assistant who brings structure, accuracy, and proactive problem‑solving to your operations with strong GHL, Xero, Asana, and Google Sheets expertise I’d love to support your team and help you scale with confidence.
Let’s build something exceptional together.
Customer Support
Email Support
Customer Service
Data Entry
HubSpot
Zendesk
Intercom
Online Chat Support
Administrative Support
Phone Support
Project Management
Technical Support
HighLevel
Zoho CRM
Virtual Assistance
Customer Care
Order Processing
Communication Etiquette
CRM Software
Invoicing
Lucas V.
London, United Kingdom
$13/hr
5.0
13 jobs
Hello and welcome!
I’m a UK-based freelancer specialising in Admin Support, Data Entry, and Online Research. My background in Finance (BSc) and running my own e-commerce business has given me strong organisational, problem-solving, and digital skills. I also have experience in customer-facing roles, which taught me clear communication and professionalism.
I can assist you with:
✔ Data entry & spreadsheet management
✔ Internet & market research
✔ CRM updating & organisation
✔ E-commerce product listings & order tracking
✔ Lead generation & contact research
✔ Virtual assistance & general admin tasks
What you can expect from me:
✅ Detail-oriented and reliable work
✅ Clear communication and fast response times
✅ Tasks completed accurately and on time
✅ A professional, client-focused approach
I’m committed to helping clients save time and stay organised so they can focus on growing their business.
Thank you.
Data Entry
Virtual Assistance
Email Management
Ecommerce Support
Karima N.
London, United Kingdom
$5/hr
5.0
8 jobs
I am a professional freelancer ready to assist with a variety of online tasks.
I specialize in Data Entry and Administrative Support. I can accurately enter, organize, and manage data in Excel, Google Sheets, and online systems. I pay strong attention to detail and ensure that all information is entered correctly and efficiently.
I am also an App & Website Tester using iPhone, Android, and laptop. I can test apps and websites, follow step-by-step instructions, report bugs, usability issues, and provide clear feedback from a real user’s perspective.
Additionally, I offer English–Dari Translation, delivering accurate and natural translations.
I am detail-oriented, reliable, and available to start immediately. I follow instructions carefully and deliver high-quality results on time.
Customer Support
Copy & Paste
Writing
Data Entry
Copy Editing
Mobile App Testing
Usability Testing
English to Persian Translation
Translation
Proofreading
Virtual Assistance
TikTok Video
Sophia M.
London, United Kingdom
$35/hr
5.0
10 jobs
Update - March 2026
I'm Now Top Rated on Upwork!
Trusted by founders and growing businesses to bring structure, stability, and compliance to fast moving environments.
If your operations feel messy, your processes unclear, or your compliance at risk - I step in to take ownership, bring clarity, and ensure nothing critical is missed.
I work with startups, scaling teams, and established household names, operating across HR, operations, and compliance to support businesses at every stage of growth. Combining strategic oversight with hands on execution, I strengthen foundations, streamline workflows, and keep your business running efficiently behind the scenes.
My background spans operations, HR, and risk & compliance (including KYC/AML), with a strong focus on building systems that are not only effective - but scalable, secure, and aligned with regulatory requirements.
Clients bring me in when they need someone they can trust to:
- Step into complex, high-responsibility environments
- Handle sensitive data and critical workflows with discretion
- Identify risks early and resolve them before they escalate
- Bring structure and accountability to day-to-day operations
What I deliver:
- Clear, documented processes that support scale
- Reliable HR and people operations that don’t break under growth
- Strong compliance foundations and reduced risk exposure
- Streamlined operations with fewer inefficiencies and bottlenecks
- More time and headspace for leadership to focus on growth
I don’t just operate as task based support. I work as a proactive partner, taking real ownership of the areas I’m responsible for and delivering measurable improvements - not just ticking boxes.
I typically work with a limited number of clients at a time, ensuring focused, high-quality delivery across both ongoing partnerships and clearly defined, high impact projects.
If you’re looking for someone who can bring order to complexity, protect your business, and keep operations running as they should - I’d be glad to support.
Customer Support
Email Support
Staff Recruitment & Management
Applicant Tracking Systems
Administrative Support
Meeting Notes
Executive Support
Human Resources
Virtual Assistance
Staff Orientation & Onboarding Materials
Data Protection
Anti-Money Laundering
Compliance
ISO 27001
Vita K.
London, United Kingdom
$40/hr
5.0
1 jobs
⭐⭐⭐⭐⭐ I build AI agents that do real work, answering customers, booking calls, and closing the loop, so your team stops doing it manually. 🏆 Top Rated Plus | 100% Job Success | 15+ Years Experience | 80% Long-Term Repeat Clients | [X]+ AI agents & bots shipped
🚀 **Why Businesses Trust Me**
After 15+ years delivering software and a 100% Job Success record on Upwork, I know that an AI agent is only valuable if it's reliable in production, not a demo that breaks on the first edge case. I build AI assistants and AI voice bots that handle real conversations, plug into your existing tools through n8n and Zapier, and keep running after launch.
I operate founder-minded with fast prototypes, transparent weekly updates, and a business-first focus on the outcome you actually care about. That means fewer manual hours, faster response times, and more booked revenue.
🚀 **What I Do**
I'm an AI Agent Developer specializing in AI Assistants, AI Voice Bots, and RAG-powered automation. My core areas:
1. AI Agent Development. Autonomous agents that reason, call tools, and complete multi-step tasks instead of following a rigid script.
2. AI Assistants & Chatbots. Customer-support, lead-qualification, and internal knowledge assistants trained on your data.
3. AI Voice Bots. Inbound and outbound voice agents that book appointments, qualify leads, and handle calls 24/7.
4. RAG & Workflow Automation. Knowledge-grounded answers and end-to-end automations wired into the apps you already use.
🚀 **AI Assistants & Chatbots**
🔹 RAG-powered support bots, trained on your docs, tickets, and chat history, with accurate source-grounded answers
🔹 Lead-qualification assistants that capture, score, and route leads automatically
🔹 Internal knowledge assistants that turn company data into instant answers for your team using RAG
🔹 Conversational AI with sentiment analysis and human-handoff fallback
🚀 **AI Voice Bots**
🔹 Outbound sales AI Voice Bots (VAPI, Retell AI, Bland AI, ElevenLabs)
🔹 Inbound receptionist bots for appointment scheduling and lead qualification
🔹 Twilio-integrated call flows with live CRM updates pushed through n8n and Zapier
🔹 Multilingual AI Voice Bots for global support
🚀 **AI Agents & Automation (n8n, Zapier, Make)**
🔹 n8n agent workflows with custom AI agent nodes connected to your stack
🔹 Zapier & Make automations with AI steps wired into 1,000+ apps
🔹 CRM automation across HubSpot, Salesforce, GoHighLevel
🔹 RAG pipelines on Pinecone / Qdrant, automated end-to-end with n8n and Zapier
**Professional Achievements**
🏆 Top Rated Plus on Upwork
✅ 100% Job Success Score
✅ 80% long-term repeat clients, 98% of clients recommend me
✅ 93% on-time delivery across all milestones
✅ Fluent English (verified)
✅ [X]+ AI agents and AI assistants deployed, [X]+ voice agents handling [X]k+ calls/month (replace with your real numbers)
**My Technical Stack**
🔹 AI Agents: LangChain, LangGraph, CrewAI, OpenAI GPT, Claude, function calling
🔹 RAG: Pinecone, Qdrant, vector databases, embeddings, document AI
🔹 Voice AI: VAPI, Retell AI, Bland AI, ElevenLabs, Twilio
🔹 Automation: n8n, Zapier, Make
🔹 Integrations: HubSpot, Salesforce, GoHighLevel, Slack, Gmail, Google Calendar
🔹 Development: Python (FastAPI/Django), PostgreSQL, AWS
**Whom I Work With**
➜ SMBs and agencies wanting an AI workforce that runs 24/7
➜ Startups needing an AI assistant or voice bot from idea to live
➜ SaaS companies adding AI agent features to their product
➜ Service businesses replacing manual calls and chats with AI
**What You Get**
➜ Working prototype fast, with clear milestones
➜ Business-first builds focused on adoption and ROI
➜ Transparent weekly updates and fluent English communication
➜ Post-launch support and maintenance via monthly retainer
Got a process that eats your team's time? Let's turn it into an AI agent. Book a free intro call and I'll map out exactly what's possible.
AI Agent Development, AI Assistant, AI Voice Bot, RAG, n8n, Zapier, LangChain, VAPI, Retell AI, Conversational AI, Python
Artificial Intelligence
Python
Machine Learning
JavaScript
Natural Language Processing
AI Bot
Computer Vision
Deep Learning
API
Make.com
n8n
Zapier
Data Science
API Integration
Automation
PHP
Data Analysis
Artificial Neural Network
AI Chatbot
AI Agent Development
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