Hire the Best Customer Support Freelancers in London, UK

I am a professional freelancer ready to assist with a variety of online tasks. I specialize in Data Entry and Administrative Support. I can accurately enter, organize, and manage data in Excel, Google Sheets, and online systems. I pay strong attention to detail and ensure that all information is entered correctly and efficiently. I am also an App & Website Tester using iPhone, Android, and laptop. I can test apps and websites, follow step-by-step instructions, report bugs, usability issues, and provide clear feedback from a real user’s perspective. Additionally, I offer English–Dari Translation, delivering accurate and natural translations. I am detail-oriented, reliable, and available to start immediately. I follow instructions carefully and deliver high-quality results on time.

Hello and welcome! I’m a UK-based freelancer specialising in Admin Support, Data Entry, and Online Research. My background in Finance (BSc) and running my own e-commerce business has given me strong organisational, problem-solving, and digital skills. I also have experience in customer-facing roles, which taught me clear communication and professionalism. I can assist you with: ✔ Data entry & spreadsheet management ✔ Internet & market research ✔ CRM updating & organisation ✔ E-commerce product listings & order tracking ✔ Lead generation & contact research ✔ Virtual assistance & general admin tasks What you can expect from me: ✅ Detail-oriented and reliable work ✅ Clear communication and fast response times ✅ Tasks completed accurately and on time ✅ A professional, client-focused approach I’m committed to helping clients save time and stay organised so they can focus on growing their business. Thank you.

Here’s who i am: I love my work and always give my best to my clients.I consider myself a fast learner and an excellent team player. I know AI is the new trend, but I prefer to minimize its use in my work because it feels less authentic so most people can sense it. In my opinion, AI often feels like speaking to a chatbot and we all know how often we ask to speak to a real agent. With that said, I use AI, but as tool and not the lead. So, If you’re looking for a Virtual Assistant who doesn’t just complete tasks but builds systems, eliminates errors, and keeps your operations running with precision, you’ve found the right person. With over 5 years of experience, 8,000+ Upwork hours, and 90+ satisfied clients, I bring a proven track record of discipline, accuracy, and operational excellence. I specialise in supporting executives, property managers, agencies, and project teams with high‑stakes administrative work where consistency and attention to detail truly matter. 💼 Core Skills & Expertise ✔ Virtual Assistance & Administrative Support ✔ Email Management & Inbox Zero Systems ✔ Customer Service (Live Chat, Phone, Email) ✔ Lead Generation & Cold Calling ✔ Project Coordination (Asana, Trello, ClickUp) ✔ Advanced Google Sheets & Excel (Formulas, Automation) ✔ GoHighLevel (GHL) CRM Setup, Automation & Pipeline Management ✔ Workflow Optimisation & SOP Development ✔ CRM Management & Data Organisation ✔ Document Preparation & Data Entry 🧠 GoHighLevel (GHL) Expertise I help clients streamline operations and maintain clean, high‑performing pipelines using GHL. My skills include: • Building automations, triggers, and workflows • Managing pipelines, opportunities, and lead stages • Creating forms, surveys, and booking calendars • Setting up email/SMS campaigns • Cleaning and organising CRM data • Creating dashboards and performance tracking • Integrating GHL with external tools for seamless operations Whether you run a coaching business, real estate operation, agency, or service‑based company, I ensure your GHL system supports your revenue goals. My last client said I’m the best in the world at finding the tiny discrepancies everyone else ignores and that’s exactly the level of precision I bring to every task. 📍 Time Zone & Availability My established working hours are 8AM – 9PM Gmt This is my normal routine, but I am always willing to adjust it according to my client needs 🎓 Professional Credentials • Msc International Business • Certified Management Consultant (CMC) • Chartered Financial Analyst (CFA) These credentials strengthen my analytical, financial, and strategic approach to administrative work. ✨ Upwork Highlights ⭐ 80+ satisfied clients 📈 90%+ Job Success Score 🏆 Top Rated Freelancer ⏱️ 8,000+ hours worked 💬 Client Feedback "She was very communicative and followed directions. Look forward to sending her more job postings as they come up!" If you want a Virtual Assistant who brings structure, accuracy, and proactive problem‑solving to your operations with strong GHL, Xero, Asana, and Google Sheets expertise I’d love to support your team and help you scale with confidence. Let’s build something exceptional together.

Hi, I'm Ina - Administrative Alchemist 💫 For the past five years I’ve been working as a freelancer, specialising in customer service and administrative support. With a background in both journalism and computer science, I bring a unique blend of communication skills and technical know-how to everything I do. I work best with purpose-driven businesses and entrepreneurs that prioritise impact, ethics, and human connection. If you’re looking for someone who can support your operations with heart, precision, and a touch of magic, I’d love to connect. Let’s build something meaningful together! Here are a few examples of how I can assist you. If there's a specific task you need help with that's not listed, don't hesitate to reach out. I'm able to assist with a wide range of PA and administrative tasks. Customer Support – Friendly and professional email & chat support Inbox Management – Organizing, prioritizing, and responding to emails Calendar & Scheduling – Booking appointments and managing your time Admin Tasks – Data entry, file organization, and document formatting Travel Planning & Research – Booking flights, accommodation, and creating itineraries Client Onboarding – Setting up smooth welcome processes for new clients CRM Management– Keeping your client database clean and up-to-date Document Creation – Building polished PowerPoint presentations, Word docs, and Excel sheets Copy Typing & Audio Transcription – Accurate transcription from audio or handwritten notes Proofreading – Ensuring your content is clear, correct, and typo-free

Update - March 2026 I'm Now Top Rated on Upwork! Trusted by founders and growing businesses to bring structure, stability, and compliance to fast moving environments. If your operations feel messy, your processes unclear, or your compliance at risk - I step in to take ownership, bring clarity, and ensure nothing critical is missed. I work with startups, scaling teams, and established household names, operating across HR, operations, and compliance to support businesses at every stage of growth. Combining strategic oversight with hands on execution, I strengthen foundations, streamline workflows, and keep your business running efficiently behind the scenes. My background spans operations, HR, and risk & compliance (including KYC/AML), with a strong focus on building systems that are not only effective - but scalable, secure, and aligned with regulatory requirements. Clients bring me in when they need someone they can trust to: - Step into complex, high-responsibility environments - Handle sensitive data and critical workflows with discretion - Identify risks early and resolve them before they escalate - Bring structure and accountability to day-to-day operations What I deliver: - Clear, documented processes that support scale - Reliable HR and people operations that don’t break under growth - Strong compliance foundations and reduced risk exposure - Streamlined operations with fewer inefficiencies and bottlenecks - More time and headspace for leadership to focus on growth I don’t just operate as task based support. I work as a proactive partner, taking real ownership of the areas I’m responsible for and delivering measurable improvements - not just ticking boxes. I typically work with a limited number of clients at a time, ensuring focused, high-quality delivery across both ongoing partnerships and clearly defined, high impact projects. If you’re looking for someone who can bring order to complexity, protect your business, and keep operations running as they should - I’d be glad to support.

I’m an Operations leader experienced in scaling processes, leading large remote teams and managing complex projects. Whether you need help streamlining operations, launching a new initiative, or supporting a growing team, I can help. - Previously scaled a boutique fitness brand in London as a freelancer - Skilled in Asana, Notion, Mailchimp, and Google Suite - Hands-on approach with full project oversight from planning to delivery - Currently working remotely and open to new remote projects Clear communication and collaboration are key- let’s connect!