Hire the Best Customer Support Freelancers in Manchester, UK

Are you looking for a reliable, results-driven Customer Service Representative or Administrative Assistant? I’m a dedicated freelancer with 5+ years of experience providing high-quality customer support, virtual assistance, and administrative services to businesses worldwide. I am fluent in English and highly skilled in delivering excellent customer experiences while keeping operations organized and efficient. 🔹 What I Can Help You With: * Professional customer support (email, chat, and ticket handling * Resolving customer inquiries, complaints, and customer retention * Accurate data entry and office administration * Calendar management, email handling, and executive support * Virtual assistance for daily business operations I understand that customer satisfaction is the foundation of business success, and I consistently go the extra mile to exceed expectations. I am available for up to 40 hours per week and committed to delivering fast, reliable, and high-quality results. 💼 Core Skills & Expertise: * Customer Service Representative * Administrative Assistant * Virtual Assistant * Client Support Specialist * Customer Experience Manager * Office Administrator * Executive Assistant * Customer Care Specialist * Data Entry Clerk * Customer Service Manager 📩 Let’s connect and discuss how I can support your business goals and help you grow.

With my background in sales, consulting and workplace strategy, I bring 8 years of diverse experience to the table. My work included customer support through all stages of the sales pipeline, administrative tasks such as invoicing and purchase order creation, lead generation and networking, managing a busy schedule while working remotely or hybrid. I pride myself on my proactive approach, continuously learning new systems to enhance processes and drive innovative solutions. I have effectively collaborated with a wide range of clients, from tech startups to prominent law and investment firms, ensuring their unique needs are met through tailored strategies. With exceptional organizational skills, I thrive in managing multiple projects simultaneously, delivering results on time and exceeding expectations. If you need a dedicated assistant who can elevate your work environment and enhance productivity, let's connect and discuss how I can help.

🌟 Top-Rated and 100% Job Success 🌟 👋 Nice to meet you, I'm Jen 🙂 Are you in need of a reliable and skilled virtual assistant? Look no further! With over 10 years of experience working with customers, I have the skills and expertise to handle any task thrown my way. My strong attention to detail, efficient and organized work style, and approachable, calm demeanour make me an asset to any team. As a freelancer, I have worked remotely for the past two years, delivering exceptional customer service and admin support for a variety of clients. Not only do I have a track record of high-quality work, but I am also experienced in social media marketing, running successful Instagram pages with over 16,000 and 2,000 followers. In addition, I have a wealth of knowledge in e-commerce, having sold on Amazon, eBay, Etsy, Shopify, and Depop, where I have gained expertise in uploading inventory, managing customer inquiries, dispatching items, replenishing stock, and sourcing new products. With the ability to adapt quickly to new work procedures and a fully equipped remote setup with fast fiber internet up to 400mbps, I am ready to tackle any project. I am willing to start at an affordable rate to gain reviews, build relationships, and establish rapport with my clients. Don't hesitate to reach out to me to discuss the opportunities available. I am eager to put my skills to work for you! ****PLEASE READ**** Billing Policy and Work Requirements When you hire me, my time and expertise are fully dedicated to your project. Please note that all work-related tasks, including daily email check-ins, WhatsApp messages, voice notes, and Zoom or video calls of any kind, will be billed as part of the hours worked. If it’s related to your project, it’s billable. I prioritize clear communication and transparency to ensure we achieve your goals efficiently and effectively. Before Sending a Job Invite Kindly confirm that the budget aligns with my rate and discuss the job expectations to ensure my availability suits the role. Please note, I require a minimum contract of 10 hours per week. Thank you for your understanding. ✅ Active Campaign ✅ Amazon ✅ Bookkeeping ✅ Call Handling ✅ Calendar Scheduling ✅ Canva ✅ CRM ✅ Customer Service ✅ Data entry ✅ Depop ✅ Diary management ✅ eBay ✅ Email Handling ✅ Etsy ✅ Excel ✅ Facebook ✅ Finance ✅ G Suite ✅ Google Meet ✅ HR Experience ✅ Instagram ✅ Invoices ✅ Miro ✅ Outlook ✅ PayPal ✅ Personal Assistant ✅ Photoshop ✅ PowerPoint ✅ ReCharge ✅ RingCentral ✅ Sales ✅ Shopify ✅ Skype ✅ Slack ✅ Social Media ✅ Trello ✅ Trengo ✅ Trust Pilot Reviews ✅ Virtual Assistant ✅ Virtual Events ✅ Voxer ✅ Word ✅ Writing ✅ Zoiper ✅ Zadarma Softphone ✅ Zendesk ✅ Zoom