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Hi, I’m Habib, an IBM, Microsoft & Google Certified IT Support Specialist, Professional Google Workspace Administrator, Email Deliverability Specialist, Cloud & Infrastructure Engineer, and Cyber Security Architect with 15+ years of enterprise IT experience. I specialize in diagnosing and resolving complex IT infrastructure issues such as domain and DNS failures, email deliverability problems, cloud misconfigurations, server and hosting issues, network connectivity errors, and website downtime. My goal is to ensure your business stays fully operational with secure, stable, and properly configured IT systems. I serve as a multi-domain IT expert covering: Google Workspace Administration (Super Admin Level), Email Deliverability Specialist, Cloud & Infrastructure Engineering, IT Support Specialist (Tier 1/2/3), Network & Systems Engineering, Virtualization & Server Administration, Data Recovery & Backup Specialist, and DNS, Domain & Web Hosting Configuration Expert. I have extensive experience supporting and managing large-scale IT environments, including enterprise systems with 20,000+ users, where uptime, security, and reliability are critical. My approach focuses on fast root-cause diagnosis, clean execution, and long-term stable solutions. Core Services I Provide 🌐 Domain, DNS & Hosting Expertise Domain setup, transfer, and configuration DNS troubleshooting (A, CNAME, MX, TXT, NS records) Cloudflare, GoDaddy, Namecheap, Hostinger, cPanel/WHM Website not working, 404 errors, and misrouting issues Domain propagation and connectivity troubleshooting ☁️ Email Platforms Setup, Configuration & Migration (Google Workspace, Microsoft 365, Zoho & Others) Full setup and configuration of Google Workspace and Microsoft 365 (Outlook/Exchange) environments Email hosting setup across providers including Zoho Mail, Hostinger Mail, Turbify, cPanel email, CrazyDomains, GoDaddy, Namecheap, and other hosting platforms Outlook desktop & mobile configuration (IMAP, POP3, Exchange, SMTP) troubleshooting and setup Domain-based email integration and proper DNS configuration for all email platforms Email migration between email hosts 📧Email Deliverability, Authentication & Routing Fix emails landing in spam, junk folders, or not delivering at all across major providers SPF, DKIM, and DMARC configuration, validation, and troubleshooting for full email authentication Google Workspace, Microsoft 365, Zoho Mail, Hostinger Mail, Turbify, and other email platform troubleshooting SMTP, IMAP, POP3, and MX record configuration, routing, and issue resolution Domain-based email setup and integration across hosting and cloud providers Email migration between platforms (Google Workspace, Microsoft 365, Zoho, cPanel email, etc.) Email reputation recovery, blacklist removal, and deliverability optimization DNS-based email authentication and propagation troubleshooting Secure email flow setup for transactional and business communication systems 🌐 Website, CMS & Hosting Support WordPress setup, migration, recovery, and troubleshooting Wix website DNS connection and domain integration Lovable website setup and deployment support cPanel/WHM management, cleanup, and optimization Malware removal and website security hardening SSL installation, HTTPS enforcement, and certificate fixes Website downtime troubleshooting and recovery Hosting issues (files, database, email routing, DNS) Website speed and performance optimization 🧠 Computer & Laptop Troubleshooting | IT Helpdesk & System Support Hardware and software troubleshooting for PCs and laptops, Windows installation and system configuration, software installation and compatibility fixes, performance optimization, and reliable remote IT helpdesk support 🌍 Networking & Infrastructure LAN/WAN setup and troubleshooting Routers, switches, VLANs, VPNs, firewalls Network design, DNS architecture, and optimization Connectivity and performance troubleshooting 🖥️ Virtualization & Server Administration VMware ESXi and Microsoft Hyper-V Proxmox VE setup, clustering, and management Oracle VirtualBox virtualization support Windows Server and Active Directory management Azure AD / Entra ID hybrid environments Virtual machine provisioning and optimization P2V, V2V, and V2P migrations Server performance tuning and disaster recovery 💾 Data Recovery & Backup Solutions File, system, and partition recovery (PC, server, cloud) Email recovery (Google Workspace, Outlook, IMAP, etc.) Cloud and local backup configuration Disaster recovery planning and implementation Data recovery from PCs, laptops, servers, and mobile devices 🧰 Tools & Platforms Google Workspace, Microsoft 365, Cloudflare, cPanel/WHM, GoDaddy, Namecheap, Hostinger, Bluehost, SiteGround, AWS, VMware, Hyper-V, Proxmox, Active Directory, Azure AD, Jira, Zendesk, ServiceNow, AnyDesk, TeamViewer 💡 I am not limited to these platforms and services—this is only the beginning. Let's discuss how I can help streamline your IT operations

I am an IT Support Engineer and System Administrator with 7+ years of experience providing technical support, Microsoft 365 administration, network administration, and infrastructure management for businesses across the US, UK, and Canada. I specialize in Microsoft 365, Azure, Windows Server, Active Directory, Microsoft Intune, Exchange Online, Entra ID (Azure AD), SharePoint, Teams Administration, and 3CX VoIP systems. I help businesses maintain secure, reliable, and high-performing IT environments while minimizing downtime and improving operational efficiency. My expertise includes: ✅ IT Support & Help Desk Support (Tier 1, Tier 2 & Tier 3) ✅ Microsoft 365 / Office 365 Administration ✅ Azure Administration & Cloud Infrastructure ✅ Windows Server Administration ✅ Active Directory & Group Policy Management ✅ Microsoft Intune & Device Management ✅ Exchange Online Migration & Administration ✅ Network Administration (DNS, DHCP, TCP/IP, VPN) ✅ Firewall Configuration & Network Troubleshooting ✅ Remote Desktop & End-User Support ✅ Virtualization (Hyper-V & VMware) ✅ 3CX VoIP, SIP Trunking & PBX Administration ✅ MSP Support & Ticket Management ✅ Email Migration & Domain Management ✅ System Monitoring & Infrastructure Support In addition to hands-on technical expertise, I have successfully supervised and managed IT support teams of 30+ engineers, implemented efficient support workflows, improved SLA performance, and maintained high levels of customer satisfaction. Whether you need ongoing IT support, Microsoft 365 administration, Azure management, network troubleshooting, server administration, 3CX support, or a dedicated MSP engineer, I can help keep your systems running smoothly and securely. 𝐒𝐤𝐢𝐥𝐥𝐬: IT Support, Technical Support, Help Desk, Service Desk, Microsoft 365, Office 365, Azure, Windows Server, Active Directory, Entra ID, Microsoft Intune, Exchange Online, SharePoint, Teams Administration, Network Administration, VPN, DNS, DHCP, VoIP, 3CX, VMware, Hyper-V, MSP Support, System Administration, Desktop Support, Remote Support. 𝐌𝐒𝐏 / 𝐈𝐓 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 - ConnectWise Manage - ConnectWise Control (ScreenConnect) - Hudu - Atera - Syncro - NinjaOne - Datto RMM - Remote Monitoring & Management (RMM) - PSA (Professional Services Automation) - Documentation - Onboarding - Offboarding 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 / 𝐈𝐝𝐞𝐧𝐭𝐢𝐭𝐲 - Microsoft 365 - Exchange Online - Microsoft Intune - Entra ID (Azure AD) - Active Directory - SharePoint Online - Microsoft Teams 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐄𝐧𝐝𝐩𝐨𝐢𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 - Remote Dsktop Support - Endpoint Management - Device Management - User Provisioning - User Onboarding & Offboarding - Patch Management - Asset Management 𝐓𝐢𝐜𝐤𝐞𝐭𝐢𝐧𝐠 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 - ConnectWise Manage - Autotask - Freshservice - Zendesk - Jira Service Management 𝐁𝐚𝐜𝐤𝐮𝐩 & 𝐑𝐞𝐜𝐨𝐯𝐞𝐫𝐲 - Datto Backup - Acronis - Veeam

⭐⭐⭐⭐⭐ Top Rated IT & Technical Support Specialist 🏆 Top Rated Freelancer ✅ 100% Job Success ✅ 55+ Successfully Completed Projects ✅ Fast Response & Reliable Communication Need fast, reliable, and professional Remote IT Support? I help businesses and individuals solve Windows, macOS, printer, networking, software installation, gaming PC, and computer performance issues through secure remote support. Whether you're facing technical problems, system crashes, printer errors, slow performance, or network issues, I provide efficient solutions that get your devices back to peak performance. With years of hands-on experience in IT Support, Computer Repair, Windows Administration, and Network Troubleshooting, I focus on providing permanent solutions rather than temporary fixes. Every issue is carefully diagnosed to ensure your computer runs smoothly, securely, and reliably. 🛠 Services I Offer ✔ Remote IT & Technical Support ✔ Windows 10 & Windows 11 Troubleshooting ✔ macOS Support ✔ Computer & Laptop Repair ✔ Custom Windows ISO Creation ✔ Windows Installation & Reinstallation ✔ Software Installation & Configuration ✔ Driver Installation & Updates ✔ Printer Installation & Network Printer Configuration ✔ Wi-Fi & Network Troubleshooting ✔ Virus & Malware Removal ✔ Blue Screen (BSOD) & Windows Error Fixes ✔ System Performance Optimization ✔ Gaming PC Optimization ✔ Hardware Diagnostics ✔ Windows Updates & Upgrade Issues ✔ Secure Remote Support using TeamViewer & AnyDesk 🖥 Custom Windows Builds I create customized Windows installations designed for businesses, gamers, developers, offices, educational institutions, and personal users. Each Windows build is professionally optimized for speed, stability, security, and reliability while removing unnecessary software and background processes that reduce performance. Whether you need a lightweight Windows installation, integrated drivers, unattended setup, gaming optimization, or a fully customized deployment, I can create a Windows build tailored specifically to your requirements. 🌟 Why Clients Choose Me ✔ Top Rated Freelancer ✔ 100% Job Success ✔ Fast Response Time ✔ Professional Communication ✔ Secure Remote Sessions ✔ Reliable Troubleshooting ✔ Long-Term Technical Solutions ✔ Attention to Detail ✔ Client Satisfaction is My Priority If you're looking for a dependable IT Support Specialist who can resolve Windows, Mac, printer, networking, gaming PC, software installation, or computer repair issues quickly and professionally, I'm ready to help. Send me a message today, and let's get your systems running smoothly.

As a highly experienced IT professional with over 12 years of expertise in Helpdesk IT Support Tier 2, I am dedicated to providing exceptional technical support to businesses of all sizes. My service encompasses a wide range of activities aimed at ensuring the efficient functioning of your IT environment. Here's what you can expect from my Helpdesk IT Support Tier 2 service: Advanced Troubleshooting: I have a deep understanding of IT systems, networks, and software applications. When issues arise, I can quickly identify the root cause and provide effective solutions, minimizing downtime. User Assistance: I offer prompt and friendly assistance to end-users, helping them with technical issues, software installations, account setups, and general IT-related inquiries. Ticket Management: I am well-versed in ticketing systems and can efficiently manage and prioritize support requests, ensuring that critical issues receive immediate attention. Remote Support: With the ability to provide remote support, I can resolve issues efficiently without the need for on-site visits, reducing costs and minimizing disruptions. Documentation: I maintain comprehensive documentation of support activities, including solutions to common problems, to facilitate knowledge sharing and future reference. Escalation Handling: In cases that require Tier 3 support or specialized attention, I am proficient in escalating issues to the appropriate teams or experts. Software and Application Support: I am experienced in supporting a wide array of software and applications, including Microsoft Office Suite, Adobe products, email clients, QuickBooks, Sage and more. Service 2: Server Administration Tier 3 With over a decade of hands-on experience in Server Administration Tier 3, I offer specialized expertise in managing and optimizing server environments. My service is tailored to meet the specific needs of your organization's server infrastructure. Here's what you can expect from my Server Administration Tier 3 service: Microsoft Azure Cloud Services: I am well-versed in Microsoft Azure, including the provisioning, configuration, and management of virtual machines, storage, and other Azure services. I can help you leverage the cloud for scalability, cost-efficiency, and flexibility. Server Deployment and Maintenance: I have a proven track record in setting up, configuring, and maintaining Windows and Linux servers, ensuring they operate at peak performance. Security and Compliance: I implement robust security measures to protect your servers and data, including regular updates, firewall configuration, access controls, and compliance with industry standards. Backup and Disaster Recovery: I design and implement reliable backup and disaster recovery solutions to safeguard your critical data and minimize downtime in case of unforeseen events. Performance Optimization: I continuously monitor server performance and fine-tune configurations to ensure optimal resource utilization and response times. Firewall Expertise: I have extensive experience working with various firewall technologies, including Pfsense, Fortinet, Sophos, WatchGuard, and SonicWALL. This expertise allows me to secure your network infrastructure effectively. Patch Management: I handle patch management, applying updates and security patches to servers in a timely manner to mitigate vulnerabilities. 24/7 Monitoring: I offer round-the-clock monitoring to detect and address server issues proactively, reducing the risk of service interruptions. Documentation and Reporting: I maintain detailed documentation of server configurations, changes, and performance metrics. Regular reporting keeps you informed about the health and status of your server infrastructure. Scalability Planning: I work with you to plan for future growth, ensuring your server infrastructure can scale seamlessly to accommodate your organization's evolving needs. My commitment to excellence, in-depth technical knowledge, and extensive experience makes me the ideal partner for all your Helpdesk IT Support Tier 2 and Server Administration Tier 3 requirements. I will provide you Free IT Security Audit and IT Awareness Trainings to staff and implementations of recomendatons of report. I look forward to collaborating with you to optimize your IT environment and drive your business's success. I’m ready willing to help as much as possible in your organization/Business tech issues. Looking forward to reply your queries.

🏆🎖️ Top Rated Plus Upwork Freelancer 👋 Hi, I’m Saif Ur Rehman, Certified ISO & HSE Consultant and Qualified Engineer with a strong reputation for delivering high-impact compliance solutions, Audit-ready documentation, and tailored ISO Management systems across diverse companies. With a passion for excellence and a deep understanding of International Standards, I help businesses achieve operational efficiency, regulatory compliance, and sustainable growth through expertly crafted ISO, HSE, WHS, and risk management framework all documentation. 📌 My Services 📄 ISO Documentation, Gap Analysis, Implementation & Certification ✅ Manuals | Policies | QAQC docs | ITPs & ITCs | SOPs with templates | Flowcharts | Audit Checklists ✅ Internal/External Audits | Risk Registers | Gap Assessments ✅ Full IMS & ISMS compliance: QHSE + Information Security Management System 🛡️ HSE, ESG & Risk Management ✅ JSA | SWMS | RAMS | SDS | Incident Statistics ✅ Method Statements | HSE Plans | Technical Training | NDIS Compliance documentation ✅ WHS / OSHA / NEBOSH / GradIOSH-Compliant Support 📝 Technical & Research Writing ✅ Bidding Documents | Reports | Research Papers | Thesis 🎓 Certifications & Expertise ✅ ISO 9001:2015 (Quality Management System - QMS) ✅ ISO 27001:2022 (Information Security & Cyber Security - ISMS) ✅ ISO 14001:2015 (Environmental Management System - EMS) ✅ ISO 45001:2018 (Occupational Health & Safety - OHS) ✅ ISO 13485:2016 Medical Devices QMS ✅ ISO 22301:2019 (Business Continuity Management System - BCMS) ✅ ISO 17025:2017 (Laboratory Management System - LMS) ✅ ISO 22000:2018 (Food Safety Management System - FSMS & HACCP Plans) ✅ ISO 31000:2018 (Risk Management) ✅ ISO 50001:2018 (Energy Management System – EnMS) ✅ ISO 41001:2018 (Facility Management System - FMS) ✅ ISO 20000:2018 (IT Service Management System – ITSMS) ✅ ISO 42001: 2023 (Artificial Intelligence Management System – AIMS) ✅ ISO 20121:2024 (Event Sustainability Management System - ESMS ✅ ISO 26000, 26030:2019 & 14064 GHG ✅ NVQ Level 6 GradIOSH Occupational Health & Safety ✅ NEBOSH International General Certificate (IGC) ✅ Occupational Safety & Health (OSHA) ✅ cGMP & FDA 21 CFR Part 820 & 111 ✅ SOC 2 & HIPAA 🔷 Partnering with top certification bodies like ASIB, UKAF, UKAS, UAF, IAS, JAS-ANZ, and IAF. I help organisations achieve compliance, streamline operations, and meet global standards for long-term success. 🚀 Why Choose Me? ✨ Top Rated Plus – Trusted by global International clients ⏱️ Fast delivery – On-time & detail-focused 📈 Quality-driven – Customized & audit-ready documents 🌍 Industry-experienced – Engineering, Manufacturing, IT, Pharma 📩 Let’s Collaborate! I can perform quality projects. Feel free to contact me for more details. SAIF UR REHMAN

Most support stacks don't start out messy; they just grow that way, tool by tool, until nothing talks to each other. I fix that: 16 years, 500+ projects, one connected system across HubSpot, Zendesk, Intercom, and Freshworks. I work with SaaS companies, eCommerce brands, and agencies to make that happen. I've cleared a 100,000+ ticket backlog, built helpdesk setups that run smoothly across multiple brands and regions, and automated the everyday routing and follow-ups so nothing slips through the cracks, all so your team can spend their time on customers, not configuration. 💡 𝐖𝐡𝐚𝐭 𝐈 𝐝𝐨 • AI chatbot setup that handles real conversations, not just basic FAQs • Zendesk automation, workflows, SLAs, triggers, and ticket routing built to scale • HubSpot lifecycle automation, email sequences, and pipeline management • Intercom onboarding flows and FIN AI chatbot configuration • Cross-platform integrations via API, Zapier, and Make 🏆 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞 ✅ 500+ completed projects on Upwork ✅ 21,000+ hours on Upwork ✅ 400+ five-star reviews ✅ Excellent Job Success Score | Top Rated ✅ $400k+ earned 🎖️𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 🟠 𝐇𝐮𝐛𝐒𝐩𝐨𝐭 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 • CRM, Marketing Hub, Sales Hub & Service Hub implementation • Data management, segmentation, lead scoring & lifecycle automation • Reporting, dashboards & attribution tracking • Email automation, campaigns & personalization • Full account audits & cleanup 🟢 𝐙𝐞𝐧𝐝𝐞𝐬𝐤 & 𝐅𝐫𝐞𝐬𝐡𝐰𝐨𝐫𝐤𝐬 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 • Helpdesk & ticketing architecture — multi-brand, multi-region & agent workspace setups • Advanced workflows, triggers, SLAs, business rules & escalation paths • Intelligent ticket routing & triage • AI bots, live chat, messaging, Freshcaller & Zendesk Talk • Zendesk Explore & Freshworks Analytics • Freshservice ITSM, incident management, SLA policies & ticket management • Zendesk Guide & help center administration 💬 𝐈𝐧𝐭𝐞𝐫𝐜𝐨𝐦 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 • Workspace setup & automation • Customer onboarding & lifecycle messaging • Advanced FIN AI chatbot setup with AI-powered conversation workflows & routing • Help center & knowledge base management 🔗 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 • API integrations across platforms, including Shopify, Slack, Zapier, Make & custom integrations • Automated email sequences & process optimization • CRM and platform migrations & cleanup 🎯 𝐑𝐞𝐜𝐞𝐧𝐭 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬 • Implemented AI-powered ticket routing for high-volume operations • Built HubSpot lifecycle automation and lead scoring systems • Configured Zendesk workflows with automated SLAs and escalations • Deployed Intercom automation flows and chatbot experiences • Optimized Freshdesk environments for ecommerce customer support • Integrated CRM and support platforms with external business tools 📩 𝐋𝐞𝐭’𝐬 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 If you're looking to automate support operations, clean up your CRM, or implement AI-powered workflows, let's talk. I'll tell you exactly what's possible for your setup.