Hire the Best xAssets IT Asset Management Specialists

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Nestor D.

Santo Domingo, Dominican Republic

$14/hr
5.0
4 jobs

You don’t need basic IT support. You need someone who understands how business infrastructure actually works. I’m a Systems Analyst with over 10 years of experience operating inside a multi-client MSP environment, managing Microsoft 365 tenants, Exchange Online, Entra ID (Azure AD), and Windows infrastructures across multiple organizations simultaneously. I specialize in: • Microsoft 365 administration (multi-tenant environments) • Exchange Online mail flow troubleshooting (NDRs, SMTP relay, forwarding restrictions) • Conditional Access, MFA, and security hardening • Azure AD / Entra ID account lifecycle management • PowerShell automation • Windows 10/11 endpoint management via RMM • VPN & firewall troubleshooting (SonicWall) • Active Directory & hybrid environments I have supported 10+ client environments at the same time while maintaining SLA-driven performance and executive-level communication. If you’re running an MSP, managing multiple tenants, or struggling with complex Microsoft 365 issues, I can step in and stabilize your environment quickly. I don’t just close tickets, I solve root causes.

  • Office 365
  • Windows Server
  • Citrix Virtual Apps & Desktops
  • Linux System Administration
  • Windows Administration
  • Technical Support
  • End User Technical Support
  • VMware Administration
  • IT Support
Jason Ross D.

Dasmarinas, Philippines

$20/hr
5.0
2 jobs

::Professional Summary:: Highly skilled IT professional with over 15 years of experience in MSPs, Technical Support, IT Helpdesk, Media Helpdesk, Sales, and Customer Service. Proven expertise in problem resolution, ticket tracking, incident ownership, and customer satisfaction. Strong ability to work independently and collaborate effectively with individuals at all levels. Recognized for adaptability, sound judgment, confidentiality, teamwork, and commitment to delivering exceptional customer service. Hardware & Software Microsoft Windows (10 and 11) Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access) PC/Desktop hardware and software installation, upgrades, and troubleshooting Computer Troubleshooting (Software/Hardware troubleshooting & sales) Printer (wired/wireless) installation and troubleshooting Malware detection and removal Networking & Security Wired and wireless network setup and troubleshooting LAN/WAN configurations using routers (Linksys, D-Link, Netgear, TP-Link) Cloud & Remote Support Microsoft Azure, Intune, Entra, Exchange Server, M365, SharePoint Remote troubleshooting via TeamViewer, Dell Connect, RDP, WebEx, Immybot, Screen Share Documenting tools such as ServiceNow, Remedy, Salesforce, Halo Customer Service & Data Management Customer service, complaint resolution, and escalation handling Data backup

  • Management Skills
  • IT Recruiting
  • Microsoft Windows
  • IT Infrastructure
  • IT Service Management
  • ITIL
  • IT Management
  • Helpdesk
  • Desktop & Laptop Support
  • Storage Device
  • Microsoft Azure
  • Microsoft Azure Administration
  • Microsoft Intune
  • Microsoft Office
  • POS Terminal
James P.

Bridgwater, United Kingdom

$55/hr
4.5
59 jobs

I count myself fortunate to be deeply passionate about my work. I specialize in crafting modern workplace solutions tailored for Small and Medium-sized Businesses (SMBs). Thanks to this amazing community, I now have: ✅A top-rated emblem My mission is to eliminate downtime, streamline operations, boost efficiency, and elevate productivity by harnessing the power of top-tier technology. Qualified: ⭕3cx advanced engineer ⭕Acronis engineer ⭕Vade secure certified ⭕Several Azure certifications At the heart of my strategy is ensuring our clients stay at the forefront of IT innovation. I take pride in being the trusted facilitator that businesses rely on to optimize their IT solutions for peak speed, stability, and security. ⭐Cisco ⭐Unifi ⭐Microsoft365 ⭐Google ⭐DNS ⭐Cyber security ⭐Servers ⭐Mobile management ⭐3CX ⭐Projects ⭐Azure ⭐Papercut

  • IT Asset Management
  • Microsoft Project
  • Microsoft Azure
  • Technical Project Management
  • Tech & IT
  • Telephone
  • Telephone System
  • IT Compliance Audit
  • IT Consultation
  • Microsoft 365 Copilot
  • Microsoft Active Directory
  • Server & Virtualization Software
  • Network Architecture
  • Web Design
  • Website Builder
Brent B.

Antipolo City, Philippines

$10/hr
4.6
4 jobs

IT Support Specialist | ITIL v4 certified | Bridging Technology & Users | Focused on Streamlining IT Operations. • Skills: Results-oriented IT Analyst with 8 years of experience in BPO and IT industries, providing expert monitoring, troubleshooting, and service management using CRM and ITSM tools. Currently responsible for critical systems and server monitoring, proactively identifying and escalating crucial events to resolution teams. • Career highlights: - Delivered consistent team SLA score of 100% in Monitoring support from 2023 Q1 to present. - Resolved massive volume of incidents/support request tickets in 2022 Q2-Q3. - 2022 Q2 top team in ProV International client. - Perseverance award in DFI Retail Group. - Extended seasonal contract in Balsam Brands for performance. - Promoted from partners support tier I to partners support II in a ride-sharing app at Telus International. - Scored 98% on Intern assessment at Securities and Exchange Commission.

  • Zendesk
  • ServiceNow
  • Incident Management
  • System Monitoring
  • Network Monitoring
  • Cybersecurity Monitoring
  • Citrix Virtual Apps & Desktops
  • Hardware Troubleshooting
  • SolarWinds VoIP & Network Quality Manager
  • PRTG
  • Office 365
  • Microsoft Azure Administration
  • Microsoft Office
  • SAP
  • Salesforce
  • Customer Service
  • PROXY Networks Remote Support Software
  • Technical Writing
  • Google Docs
  • Computer Skills
  • Salesforce CRM
  • Email Communication
Shafquat A.

Karachi, Pakistan

$30/hr
4.9
3 jobs

Senior IT Manager with 10+ years of enterprise IT experience across cloud, cybersecurity, ERP, and managed services. Currently managing 500+ users across AWS, Azure, and Microsoft 365 for a US-based accounting firm. I specialize in Windows Server, Active Directory, NinjaOne RMM, Sophos firewall, Microsoft 365 migrations, and ERP implementations (Dynamics, SAP B1). I have successfully led cross-tenant M365 migrations, AWS cloud migrations, and deployed global helpdesk systems with SLA-driven support. US/UK business standards, fluent English, flexible timezone — I bring enterprise-level IT expertise to your team without the enterprise price tag.

  • Windows Server
  • System Administration
  • Microsoft SharePoint Administration
  • Microsoft Infopath
  • Microsoft Power Automate
  • Microsoft Dynamics GP
  • Network Administration
  • Google Workspace
  • Network Security
  • Computer Network
  • Sophos Sophos UTM
  • IT Support
Bernnel H.

Lapu-Lapu City, Philippines

$15/hr
5.0
4 jobs

I'm a Professional and independent IT Support, Expert with Microsoft 365 troubleshooting and administration, Expert with MS Office Outlook email client, Excellent at Troubleshooting Microsoft Windows Operating system Windows 11 and earlier versions. I am hardworking and a fast learner with good communication skills and strong call handling skills. Worked as a Service Desk level 2 for 4 years and 10 months. Worked at Accenture as a APP/Cloud Support Senior Analyst. Certified ForgeRock Identity Access Management Professional.

  • Technical Support
  • ServiceNow
  • Product Support
  • Microsoft Outlook
  • Office 365
  • Windows Server
  • Microsoft Active Directory
  • Helpdesk
  • Technical Documentation
  • Desktop Support
  • Application Installer
  • Windows 8 Administration
  • Windows 10 Administration
  • User Identity Management
  • SailPoint Technologies IdentityIQ

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Don't just take our word for it

What does an xAssets IT Asset Management specialist do?

An xAssets IT Asset Management specialist operates the xAssets platform to discover, recognize, and manage IT hardware and software across its entire lifecycle. This role builds a centralized asset register by running discovery engines that identify computers, network devices, users, and installed applications. The specialist configures integrations with systems like Active Directory to sync data automatically and maintains accurate records for compliance tracking. They generate detailed reports on license positions and historical changes to support security audits and operational decision-making.

  • Execute discovery runs using SNMP and other agents to inventory hardware, software, patches, and users across the network. Clean and normalize this raw data into the asset register, ensuring every device and application has a recognized reference entry for accurate tracking.
  • Manage the full asset lifecycle from initial procurement through deployment, ongoing service or repair, and final disposal. Configure dashboards to monitor portfolio status, procurement history, and service records, allowing stakeholders to view real-time asset health and location data.
  • Support software license compliance by comparing installed software against purchased licenses using recognition features. Generate management reports that highlight compliance gaps, track historical changes against baseline builds, and send notifications when unauthorized software appears or critical hardware changes occur.

How to hire an xAssets IT Asset Management specialist on Upwork

Step 1: Post a job

Define your asset inventory needs clearly so candidates understand the scope of discovery and compliance work. Use the Job Post Generator powered by Uma™, Upwork's Mindful AI to draft a precise description in seconds. Describe your environment in a few sentences, and Uma creates a tailored post for this role. You can write a new post, update a saved draft, or reuse an existing one.

  • Specify requirements for running discovery engines to inventory hardware, software, and network devices via SNMP or Active Directory.
  • List necessary experience with normalizing reference data to clean discovered assets into a central register.
  • Detail the need for configuring integrations that sync data from directories or agents into the xAssets platform.

Step 2: Evaluate candidates

Look for portfolios that demonstrate maintained asset registers and generated compliance reports. Uma runs instant video interviews and builds shortlists with side-by-side comparisons to help you assess technical fit quickly.

  • Verify experience managing the full asset lifecycle from procurement through deployment to disposal.
  • Check for examples of historical change reports that compare current profiles against baseline standard builds.
  • Confirm ability to configure dashboards for tracking software licenses and security compliance status.

Step 3: Interview your top choices

Discuss specific workflows for handling notifications when hardware or software changes occur in your environment. Schedule and conduct interviews within Upwork Messages to receive an immediate transcript and summary after each session.

  • Ask how they troubleshoot recognition errors when discovery tools fail to identify specific software patches.
  • Review their approach to syncing inbound data feeds from systems like SMS or HP Web JetAdmin.
  • Evaluate their method for generating management reports that highlight deviations from standard configurations.

Step 4: Agree on scope and begin work

Set clear milestones for delivering an up-to-date asset register and configuring automated alerts. Use Upwork Messages and the contract workroom for communication and project management, plus identity verification, payment protection, hourly tracking, and project funds for security.

  • Define deliverables for initial discovery runs and the subsequent cleanup of the asset database.
  • Establish a schedule for regular compliance reporting and license position updates.
  • Agree on parameters for integrating help-desk workflows with asset change notifications.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring an xAssets IT Asset Management specialist cost?

$500-$1,500 per project is a typical range for focused xAssets IT Asset Management specialist work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

Asset register setup

$500-$1,200/project

Entry-level to mid-level
  • Configured SNMP and agent-based discovery runs
  • Cleaned hardware and software inventory records
  • Initial asset register export and summary

Integration configuration

$1,200-$2,500/project

Mid-level
  • Active Directory integration via xAssets engine
  • Automated notifications for asset changes
  • Customized portfolio and lifecycle dashboards

License compliance audit

$2,500-$4,500/project

Mid-level to senior-level
  • Mapped installed applications to license keys
  • Identified unlicensed or over-deployed software
  • Submitted license position versus entitlements

Lifecycle management system

$4,500-$7,000/project

Senior-level
  • Connected purchase data to asset records
  • Configured RMA and disposal status fields
  • Generated change comparison reports against baselines

Enterprise deployment

$7,000-$12,000/project

Expert-level
  • Scaled discovery engines across network segments
  • Synced data from SMS and HP Web JetAdmin
  • Documented asset management policies and procedures

Frequently asked questions

Is hiring an xAssets IT Asset Management specialist worth it?

For most businesses, yes: hiring an xAssets IT Asset Management specialist is worthwhile. This role centralizes hardware and software data into a single register, which removes manual tracking errors. Specialists configure discovery engines to automate inventory updates, freeing internal teams to focus on strategic tasks rather than data entry.

How do I evaluate xAssets IT Asset Management specialist candidates?

Look for candidates who describe specific experience configuring the xAssets integration engine to sync data from Active Directory or SMS. A strong candidate will explain how they normalize discovered software titles into a clean asset register and generate compliance reports that compare current profiles against baseline standards.

What technical skills does an xAssets IT Asset Management specialist need?

Specialists must know how to run SNMP discovery scans for network hardware and configure agents for endpoint detection. They also need proficiency in mapping data fields from external systems like Microsoft .NET environments into the xAssets dashboard for accurate reporting.

How does an xAssets IT Asset Management specialist handle software license compliance?

The specialist uses recognition features to identify installed software versions and matches them against purchased licenses. They then export compliance reports that highlight gaps or overages, allowing your team to adjust procurement or remove unauthorized applications.