Hire the Best IT Operations Specialists
in Romania

Agencies and service businesses hire me when operations are holding back growth - too many tools, no clear processes, and the founder doing work they shouldn't be doing. I come in, map what's broken, and build the systems that fix it: SOPs, dashboards, automated workflows, and clear ownership across the team. I've done this as a CEO and operations lead across multiple businesses - I know what chaos looks like, and I know how to turn it into something that runs without you. Current engagement: campaign operations and systems audit for a US-based marketing firm (Airtable, SharePoint, Excel dashboards). Tools I work with: Airtable, Notion, ClickUp, Asana, SharePoint, Excel, n8n, Make, Zapier — and whatever your team already uses. What you get at the end of an engagement: documented processes your team can actually follow, dashboards that show what's happening without asking anyone, and automations that remove the repetitive work. I work best with agency owners and service business founders who are between 5–50 people and feel like they're the bottleneck in their own company. If that's you — message me with a brief description of where things are breaking down. I'll tell you in 24 hours whether I can help and how.

🌟 Experienced System Administrator | IT Operations & Support Specialist 🌟 Hello! I’m a versatile and dedicated IT professional with over 10 years of experience spanning IT Operations, Technical Support, and WordPress Development. My expertise includes managing complex IT infrastructures, Active Directory (Azure AD), network configuration, and technical support, ensuring secure and seamless operations. As a developer, I specialize in WordPress. I’m committed to delivering scalable, efficient, and client-focused technology solutions that drive business success. 🔹 What I Offer: ✓ Active Directory Management: Create users, assign permissions, set up groups, and implement policies for secure and efficient access control. ✓ Microsoft 365 & Google Workspace Administration: Configure and manage user accounts, email, and collaboration tools to enhance productivity. ✓ System Setup & Maintenance: Install and configure Windows on laptops/workstations, connect to AD, and apply policies; set up new servers and ensure reliable data connections. ✓ Ticketing & User Support: Handle IT requests and incidents via Freshservice, provide onboarding/offboarding support, and train users on applications and systems. ✓ Software Licensing: Manage software license portfolios to ensure compliance and cost-efficiency. ✓ IT Support: Level 2 support, troubleshooting hardware/software, resolving user issues. Mobile Device Management: Microsoft Intune MDM, managing mobile devices (enrollment, app deployment, security). ✓ IT Operations: Device logistics, procurement, deployment, maintenance. ✓ Technical Documentation: Writing clear, concise documentation (user manuals, system specs, troubleshooting guides). ✓ Technical Writing: Creating high-quality technical content (articles, blog posts, white papers). ✓ IT Maintenance: Perform cabling, patching, and hardware relocation (PCs, printers, phones, laptops) to maintain operational continuity. ✓ Consultancy & Optimization: Conduct infrastructure analyses, recommend modernization strategies, and provide technical guidance for IT equipment procurement. ✓ ChatGPT, Gemini, Grok for AI Assistance and Faster Production Time 🔹 Why Choose Me: ✓ Strong problem-solving skills and a proactive approach to preventing and resolving issues. ✓ Continual Learning & Up-to-Date Skills—even during career gaps, I’ve remained focused on mastering in-demand technologies. ✓ Strong Work Ethic—I complete tasks diligently and often ahead of deadlines. ✓ Client-Focused Solutions tailored to real business needs and goals. ✓ Committed to innovation, teamwork, and client satisfaction, with a positive and professional attitude. ✓ Excellent communication and documentation skills, ensuring clear procedural guides and user training. ✓ Whether you need help with IT infrastructure setup, ongoing system administration, or technical consultancy, I’m here to deliver high-quality solutions tailored to your needs. Let’s connect to discuss how I can support your business! As a consultant business owner, I love helping other like-minded people succeed, and I am happy to assist you in your business. 📩 Available for short-term and long-term projects. Message me today!

When operations are unclear, projects stall, and teams lose time to workarounds and manual processes, I help businesses fix that. I design and implement systems that improve coordination, execution, and reporting across teams, tools, and time zones. I specialize in project management, digital operations, and process design, with a strong focus on practical implementation rather than documentation for its own sake. I also help organizations integrate AI and LLM tools into real workflows where they create measurable efficiency gains, not just impressive demos. If you need someone who can map, build, and run structured operations while communicating clearly across teams and stakeholders, I bring exactly that combination.

I’m a Senior IT Project Manager with 20+ years of experience leading cloud migrations, SaaS implementations, and digital transformation programs across global organizations including DHL IT Services, Microsoft, Miele, and NTT Data. I specialize in Agile and Waterfall delivery, stakeholder and vendor management, and building alignment between business and technical teams. My goal is simple — to bring structure, clarity, and measurable results to every project I lead. I’ve delivered large-scale Atlassian Cloud and M365 migrations, improved ITSM operations, and managed international cross-functional teams through complex change with a focus on efficiency, communication, and impact. 🧭 Core strengths: Cloud Migration | SaaS Delivery | ITSM | UAT & Testing | Governance | PMO Reporting 🧰 Tools: Jira | Confluence | MS Project | Azure DevOps | SharePoint | M365 If you’re looking for a reliable, results-driven Project Manager to lead your next transformation — let’s connect or schedule a quick chat: 📅 Book a call

5 Years experience as Technical Support Helpdesk Specialist • Hardware and software support • First-level support infrastructure • Single point of contact for Network requests • Active Directory management • Google Workspace admin • IIS(Internet Information Services) • Implementing new applications with SSO, Active Directory authentication • Infrastructure librarian • PowerShell scripts automation Business Analyst • Designed and implemented various SharePoint sites that allowed business users to share their status of the projects, work materials and exchange information more freely on a Virtual private cloud environment. • Designed and developed the security group structure. • Business Analyst owner for the implementation of a cluster application. • Led the development of multiple workflows for the automation of tasks. Helpdesk Specialist • Coordinator of external teams and helpdesk colleague for level 1 and 2 support • Check invoices • Asset Management • Created the SOAPs and guide materials for the knowledge transfer to the external company • Led the meetings for the knowledge transfer for the helpdesk and infrastructure • Tested applications, policies, bios and patching updates before implementation • Coordinate necessary maintenance and installations of providers to ensure minimal impact on users. • Resolved business issues and complaints by appropriate professional standards. • Managing Active Directory users, groups, & policies. • Work with the team on project work to keep the project going according to the schedule • Work with Business Unit Information Security Officers (BUISOs), system owners, and other IAM colleagues to address audit and regulatory-related issues

Hi! I’m Elisabeta — a people-first recruiter with over a decade of experience helping fast-growing companies find the right people, not just the right resumes. For me, recruiting isn’t just about filling roles — it’s about building relationships, creating great candidate experiences, and being a true partner to the teams I support. Over the years, I’ve hired for every kind of role—from software engineers to product managers—across multiple countries and cultures. I know how to move fast when needed, but I also know when to pause, listen, and ask the right questions. I’ve worked closely with founders, hiring managers, and HR teams to scale teams thoughtfully and inclusively. What drives me is seeing people land a job they love — and knowing I helped make that connection happen. Things I’m good at: Making candidates feel seen and respected — even if they don’t get the job Working closely with hiring teams to define what “great” looks like (beyond just a job description) Balancing speed with quality — hiring fast and hiring well Building diverse pipelines and fair processes Turning feedback (even tough feedback) into something useful If you’re building a team and want a recruiter who truly cares — or if you’re looking for your next role and want a human conversation — let’s connect.