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Agencies and service businesses hire me when operations are holding back growth - too many tools, no clear processes, and the founder doing work they shouldn't be doing. I come in, map what's broken, and build the systems that fix it: SOPs, dashboards, automated workflows, and clear ownership across the team. I've done this as a CEO and operations lead across multiple businesses - I know what chaos looks like, and I know how to turn it into something that runs without you. Current engagement: campaign operations and systems audit for a US-based marketing firm (Airtable, SharePoint, Excel dashboards). Tools I work with: Airtable, Notion, ClickUp, Asana, SharePoint, Excel, n8n, Make, Zapier — and whatever your team already uses. What you get at the end of an engagement: documented processes your team can actually follow, dashboards that show what's happening without asking anyone, and automations that remove the repetitive work. I work best with agency owners and service business founders who are between 5–50 people and feel like they're the bottleneck in their own company. If that's you — message me with a brief description of where things are breaking down. I'll tell you in 24 hours whether I can help and how.

Hi! I’m Cristina, a Virtual Assistant with 4+ years of experience helping businesses stay organized, efficient, and customer-focused. I’ve built and managed my own ecommerce operations, and over the past years I’ve supported clients from multiple industries, including ecommerce, coaching, and hospitality. This mix of experience helps me understand what business owners actually need: clarity, speed, and reliable support. ⭐ What I will help you with: ✨ Anything that will save your time ✨ Shopify & Ecommerce Support ✨ Task & Workflow Systems Setup ✨ Customer Support & Admin Tasks ✨ Canva Graphic Design ✨ Social Media Managemnt ✨ Accounting & Finance Support ✨ Offline/Online Events organising ✨ Research & Outreach ⭐ Why clients enjoy working with me ✨ Clear communication & fast delivery ✨ Highly organized and detail-oriented ✨ Proactive problem solver ✨ Flexible ✨ If I don't have the solution, I know someone who does ✨ Perfectionist Whether you need help with a single task, a messy system that needs reorganizing, or quick Shopify support, I’m here to make everything easier for you. Let’s connect and get your project sorted!

✔ 𝗜 𝗵𝗲𝗹𝗽 𝘀𝗺𝗮𝗹𝗹 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗽𝗿𝗲𝘃𝗲𝗻𝘁 𝗰𝗼𝘀𝘁𝗹𝘆 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗶𝘀𝘀𝘂𝗲𝘀 𝗮𝗻𝗱 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗤𝗔 𝗮𝗻𝗱 𝘂𝘀𝗲𝗿-𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝘁𝗲𝘀𝘁𝗶𝗻𝗴. 🏆 𝟐𝟎𝟎 + web sites and 📱 𝟔𝟎+ mobile apps were tested, improved and debugged, ensuring the best quality, usability and conversion. 𝟏𝟎+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞, 𝟔𝟖𝟎𝟎 hours worked at Upwork. Experience in testing AI-driven apps. ▶ Senior Software Tester / QA Expert / Web & Mobile app testing / QA Analyst / WordPress pro / Project Manager. I work with small business: WordPress, WooCommerce, Shopify web development companies, early-stage SaaS startups, product owners and indie software developers. Your digital business's success is based on the quality of your software! My top priority is identifying issues before they reach your users. My specializations: • AI - Extended Manual QA: Mobile App Testing - iOS / Android, Web testing • Technical Project Management 𝐖𝐡𝐲 𝐝𝐨 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐜𝐡𝐨𝐨𝐬𝐞 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐦𝐞? 👇 ✔"Vitaly is an amazing tester and gives such much attention to detail. He has given me new tools to use in my own business and has streamlined a lot of things for me. Could not recommend him more." As a results-driven QA Engineer, I deliver high-quality, reliable, and user-friendly products that exceed expectations. By leveraging a wide range of QA tools, devices, and testing methodologies, I ensure top-notch results that drive customer satisfaction. 🔍 𝑪𝒐𝒓𝒆 𝑴𝒂𝒏𝒖𝒂𝒍 𝑸𝑨 𝑻𝒆𝒔𝒕𝒊𝒏𝒈 𝑺𝒆𝒓𝒗𝒊𝒄𝒆𝒔: ✅ Risk-Based Testing ✅ AI-assisted QA ✅ Conversion focused e-Commerce QA ✅ Websites, Mobile App, Flutter, Game Testing ✅ Functional Testing ✅ Cross Browser / Cross Device Testing ✅ End-to-End Testing ✅ Compatibility Testing, Responsive Design Testing ✅ UI/UX Testing and Review ✅ Exploratory Testing, Black Box Testing ✅ Usability Testing, User Acceptance Testing (UAT) ✅ Smoke, Sanity, Regression Testing ✅ Beta Testing, Pre-Launch, Post-Release QA ✅ Test Case Design & Execution ✅ Agile Scrum ✅ QA Management ◉ Domains tested: AI - powered apps, Healthcare (4 years experience - QA Lead), WordPress, WooCommerce, E-commerce, Shopify, Laravel, OpenCart, Magento, Real Estate, Wellness solutions, Kids and EdTech applications, CRMs, dating apps, Bubble io (no-code apps), custom websites, iGaming / betting, Online casinos and games. 🧪 𝑻𝒐𝒐𝒍𝒔, 𝑬𝒏𝒗𝒊𝒓𝒐𝒏𝒎𝒆𝒏𝒕𝒔 & 𝑫𝒆𝒍𝒊𝒗𝒆𝒓𝒂𝒃𝒍𝒆𝒔: • I combine the best QA techniques & AI to increase testing efficiency and covering • Mobile App Testing: Android Studio, TestFlight, Diawi, iMazing & Emulators, Postman • Bug Tracking & PM tools Jira, Trello, Asana, Monday com, Notion, GitHub I supply Detailed Bug Reports with Annotated Screenshots, Videos • Cross-device Testing: Browser Stack, Blisk, DevTools / Сonsole • Understanding frontend - HTML, CSS, JS • Familiar with on-page SEO Experience in QA Documentation - Design and UI testing: Photoshop, Figma, Adobe XD, PerfectPixel • Conversion: Hotjar - Project Management Support 🤝 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? As a Expert Software QA and Project Manager, I bring a unique blend of technical expertise and business awareness to every project. With a proven track record in WordPress web development and QA, I deliver high-impact solutions that drive results. By combining technical expertise with collaborative approach, I help my clients to launch reliable, user-friendly products that are over the top. My experience in the IT field is also underscored by the fact that I run my own WordPress / WooCommerce dev and QA company. Soft skills: ◉ Adaptable & Results-Oriented: I'm a quick learner who delivers results-driven solutions. I prioritize quality over everything else. ◉ Industry Expertise: I stay current with the latest industry trends, test design methodologies, and best practices in QA software testing. ◉ Dedicated Client Support: I'm always available for open communication, ensuring your needs are met and concerns are addressed. ✅ I can successfully meet deadlines. I'm available for both short-term QA tasks and long-term collaboration. 💬 There are few verified reviews from my happy Customers: ✔I can recommend Vitaly's website QA testing services enough. Their professionalism, speed, and meticulous attention to detail are second to none. If you are seeking top-notch QA services, Vitaly is the team to trust. I am truly grateful for their exceptional work and will undoubtedly engage their services for any future QA needs. ✔Vitaly paid great attention to details. I would recommend him on QA tester /Senior QA role. Well done!; ✔Excellent knowledge and experience about testing 📩 Let’s work together to ensure your product is fully tested and ready for success. Feel free to drop me a message on Upwork - just click the button in the top-right corner. 𝑩𝒆𝒔𝒕 𝑹𝒆𝒈𝒂𝒓𝒅𝒔, 𝑽𝒊𝒕𝒂𝒍𝒚 𝑩𝒊𝒆𝒍𝒊𝒂𝒌𝒐𝒗

👨🏻‍🎓𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗠𝗮𝗸𝗲 𝗰𝗼𝗺 𝗘𝘅𝗽𝗲𝗿𝘁 ⏳9000+ 𝗵𝗼𝘂𝗿𝘀 𝘄𝗼𝗿𝗸𝗲𝗱 𝗶𝗻 𝘁𝗵𝗶𝘀 𝗳𝗶𝗲𝗹𝗱 ✅ 70+ 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗛𝗶!👋🏼 𝗜’𝗺 𝗜𝗼𝗻𝘂𝘁, an Automation and Integration Workflow Developer. I specialize in empowering your business by saving valuable time, reducing costs, and streamlining operations. My goal is to accelerate your growth while minimizing overhead, ensuring your processes are efficient, error-free, and scalable. As a low-code automation developer, I leverage powerful platforms like Make com (Integromat) to create customized workflows tailored to your business needs. Whether you need to automate repetitive tasks, integrate various systems, or optimize complex processes, I’m here to deliver solutions that drive results. Building AI chat and voice agents is also on my list. I have build conversational AI agents for Clinics, Hotels and Customer Support 📞 Invite me to your project on Upwork or 𝘀𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗱𝗶𝗿𝗲𝗰𝘁 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 if you’d like to discuss your project together. Successfully integrated apps: ✅ Hubspot ✅ Pipedrive ✅ Airtable ✅ Shopify ✅ Clickup ✅ Zoho ✅ Stripe ✅ Mailcimp ✅ Sengrid ✅ Chargebee ✅ Lexoffice ✅ Telegram ✅ Slack ✅ Monday ✅ Typeform ✅ Webhooks ✅ Wordpress ✅ ActiveCampaign ✅ Tally ✅ eSignaturesio ✅ OpenPhone ✅ Google Local Business ✅ Asana ✅ Google Apps Script ✅ WhatsApp Business ✅ Manychat ✅ ElevenLabs ✅ Twillio and much more

Hi there! my name is Eniko and I have a diverse portfolio to offer to you. I am an excellent communicator, as well as proactive by nature and I love to have a new challenge from time to time. Here is what I can help you with: Project management - project coordination - project setup: defining project scope and objectives - team collaboration and management - customer and stakeholder management - milestone management - risk management - bottle-neck resolution, identifying and mitigating risk and dependencies - project documentation maintenance - status meetings and reporting - change management - budget tracking - team coordination, resource management - QG management - on-time project delivery I have significant experience in process migrations and knowledge transfers, as well as working with international teams. Tools I work with: Asana, Jira, RACE, oneQ, Saleforce Google Project Management certificate (ongoing). Impact of finished/ongoing projects so far: more than 1M EUR. Accounts payable expert - invoice processing - invoice and payment audit - 3-way matching with PO and supplier invoice - reporting - account reconciliation - periodical payment run process - client support, client management - vendor account set-up - OCR Tools I work on: SAP (significant experience), Parashift

I specialize in work that needs accuracy, structure and analytical thinking. I can help with: • Operations & Admin Support: task tracking, follow-ups, documentation, coordination, inbox support • Data cleanup: remove duplicates, fix formatting, validate values, standardize tables(Excel/Google Sheets) • KPI Tracking & Weekly Updates: update trackers, short summaries, highlight issues • Transcription / Audio QA / ASR: Romanian & Russian transcriptions, timestamps, error checks • AI QA & Annotation: label text/audio/image tasks, evaluate model outputs, follow strict guidelines • Online Research: find and summarize information, compare options, collect data • Multilingual Support: English / Russian / Romanian Tools: • Data: Excel, Google Sheets, Power Query, Power BI, SQL(basics) • Docs: Word, PowerPoint, Google Docs • Comms: Outlook, Teams, Zoom, Slack • Project tools: Jira, Asana • Files: SharePoint, OneDrive, Google Drive • QA/Transcription: Loft 2.0, Labelbox Why to choose me: • 6+ years working with structured reporting and quality checks • Reliable, consistent and easy to work with • Clear communication, on-time delivery, minimal supervision Ready to start with a small test task.