Hire the Best ITIL Specialists
in Romania

With extensive experience in the administration and management of cultural, social sciences, and humanities projects, I bring years of expertise in organising, coordinating, and supporting projects across the cultural sector and beyond. I offer reliable and prompt assistance in project management, document organisation, research support, and financial tracking to help you streamline processes and ensure efficiency in your initiatives. I am particularly skilled in: -Organising digital files and implementing efficient document management systems using online repositories and collaborative platforms (Google Workspace, Microsoft Office, etc.). -Tracking and reporting on expenses for project budgets, with careful attention to detail to ensure full compliance with funding requirements. -Contributing to research projects in the social sciences and cultural sectors, including helping with the implementation, analysis, and reporting stages. -Editing and proofing documents to ensure accuracy and clarity, as well as compiling professional PDF documentation for submissions and reports. Additionally, I am highly experienced in website content management for a variety of platforms, including Drupal, Wix, WordPress, GoDaddy, and Elementor, ensuring smooth and up-to-date content management. I also offer support with visual content using Canva and Piktochart to enhance presentations and reports. If you need a reliable partner to support your cultural, social science, or research projects, I would be delighted to offer my expertise. Let’s discuss how I can help you achieve your goals with efficient organisation, document management, and project execution.

I am an experienced Customer Manager with IT experience. I worked for over ten years in large-scale landscapes, taking ownership of distribution and monitoring of the available workforce and improving the value we deliver to customers in M365, Infrastructure and Digital Workspace environments. My skills include analytical thinking and creative problem-solving. I can apply customer service concepts to IT to improve the user experience for clients, employees, and administration. I have studied Agile Management and Lean practices and have an ITIL 4 certification.

5 Years experience as Technical Support Helpdesk Specialist • Hardware and software support • First-level support infrastructure • Single point of contact for Network requests • Active Directory management • Google Workspace admin • IIS(Internet Information Services) • Implementing new applications with SSO, Active Directory authentication • Infrastructure librarian • PowerShell scripts automation Business Analyst • Designed and implemented various SharePoint sites that allowed business users to share their status of the projects, work materials and exchange information more freely on a Virtual private cloud environment. • Designed and developed the security group structure. • Business Analyst owner for the implementation of a cluster application. • Led the development of multiple workflows for the automation of tasks. Helpdesk Specialist • Coordinator of external teams and helpdesk colleague for level 1 and 2 support • Check invoices • Asset Management • Created the SOAPs and guide materials for the knowledge transfer to the external company • Led the meetings for the knowledge transfer for the helpdesk and infrastructure • Tested applications, policies, bios and patching updates before implementation • Coordinate necessary maintenance and installations of providers to ensure minimal impact on users. • Resolved business issues and complaints by appropriate professional standards. • Managing Active Directory users, groups, & policies. • Work with the team on project work to keep the project going according to the schedule • Work with Business Unit Information Security Officers (BUISOs), system owners, and other IAM colleagues to address audit and regulatory-related issues

Manual & Automation QA Specialist | Experienced Defect Manager I am offering Senior level IT services from Europe. I am currently living in Germany. I have been working for more then 12 years in the IT sector. With 5+ years of experience in Quality Assurance, I specialize in ensuring software excellence through meticulous testing and efficient defect management. My expertise spans both manual and automation testing, allowing me to approach projects with a versatile and results-driven mindset. What I Offer: - Comprehensive QA: Skilled in manual testing, exploratory testing, and regression analysis to identify and resolve issues early. Building test cases included full set of regression, security and accesability test sets. - Automation Knowledge: In tools like Cypress WebdriveIO, Movha and Chai, also API automation testing with Postman, to streamline testing processes and enhance efficiency. - Defect Management: As an experienced Defect Manager, I excel in tracking, prioritizing, and resolving bugs with a focus on collaboration and clear communication. - End-to-End Collaboration: A team player who works seamlessly with developers, designers, and project managers to deliver flawless solutions. Highlights: - Successfully managed 2 projects across automotive and web development industries within an agile framework - Implemented automated test suites that reduced testing time by over 50%. - Recognized for proactive problem-solving and delivering on-time, quality results. I pride myself on delivering value to my clients by ensuring their software meets the highest standards. Whether you need a rigorous QA process, automated solutions, or efficient defect resolution, I'm here to help. Let’s build software that performs brilliantly and earns trust My skills include and are not limited to HTML5, CSS3,JS,SQL, Manual Software Testing, Automation Testing, Test Management and Project Management. I have experience using Jira, Trello, Zendesk, Confluence, Docker, Postman, Xray(Jira plugin for testing) and many other custom tools I've worked with. I worked for the last years in multinational companies where I grew as a professional learning what an enterprise level project means and how to handle different situations that could come up. In my free time I've sharpened my skills by studying online courses and taking up freelance projects. My main focus is on delivering high quality services and keep my customers happy and satisfied. Please feel free to reach out to me should you have any questions or just need to talk to someone for advice on your online projects and digitalizing your business.

Cyber Security Architect and Consultant and Technical Team Leader with extensive knowledge and skills in Microsoft 365 Security & Microsoft Purview products such as Microsoft Defender for Endpoint/Identity/Office/Cloud Apps and Intune. Experienced in leading technical teams to deliver successful proof of concept, migration, and policy development projects for Microsoft 365 and EMS platforms using best practices and standards. Customer-oriented and results-driven professional with over five years of technical support and consulting experience for various clients and partners. Demonstrated ability to troubleshoot complex technical issues, provide customer feedback, and escalate product issues to relevant stakeholders.

I help SaaS, iGaming, FinTech, and regulated businesses reduce security risk and pass audits without overengineering or panic-driven spending. I’ve worked at executive level (CTO / CISO / Head of Security), supporting companies with: – ISO 27001 & SOC 2 readiness – PCI DSS advisory – Security architecture & risk management – Incident response & executive reporting What clients hire me for: – Clear gap analysis (what really matters vs noise) – Board-ready security roadmaps – Practical compliance without bureaucracy I usually work on monthly retainers as a Virtual CISO, but I also support short-term audits, reviews, and second opinions. If you’re preparing for an audit, investor due diligence, or want a clear security roadmap — let’s talk.