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Communication specialist with a strong background in Quality Assurance, a true catalyst for any project's success.

Welcome to my profile! 𝗠𝘆 𝗺𝗮𝗶𝗻 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝘀𝘁𝗮𝗿𝘁𝘂𝗽 𝗳𝘂𝗻𝗱𝗿𝗮𝗶𝘀𝗶𝗻𝗴, 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗺𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘁𝗼 𝗽𝗿𝗲𝗽𝗮𝗿𝗲 𝗳𝘂𝗻𝗱𝗶𝗻𝗴 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗿𝗮𝗶𝘀𝗲 𝗳𝘂𝗻𝗱𝘀. When done right, business plans, pitch decks, and financial models can help your business grow, and raise funds from investors or banks. That's where I come in. I am an international advisor specializing in finance, accounting, financial forecasting, and writing business plans for startups or established companies. I am proud to have a REAL and TRACKABLE success rate in supporting small companies to turn BIG. 𝗜 𝗵𝗮𝘃𝗲 𝗮𝗹𝘀𝗼 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝗻 𝗿𝗲𝗹𝗮𝘁𝗲𝗱 𝗳𝗶𝗲𝗹𝗱𝘀 𝘀𝘂𝗰𝗵 𝗮𝘀 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗰𝗼𝗮𝗰𝗵𝗶𝗻𝗴, 𝗯𝗼𝗼𝗸𝗸𝗲𝗲𝗽𝗶𝗻𝗴 (𝗤𝘂𝗶𝗰𝗸𝗯𝗼𝗼𝗸𝘀, 𝗫𝗘𝗥𝗢), 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀, 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀 𝗰𝗼𝗺𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝗶𝗻𝗴. My work experience covers: - Five years of business advisory for entrepreneurs raising capital from Europe, the US, Asia, and Africa - Ten years in financial analysis and financial budgets, forecasts for corporate, real estate, and project finance clients. - Seven years in turnaround/workout projects as a corporate restructuring/workout manager. - Five years in writing credit applications for corporate and SME clients. - Two years as a risk analyst/underwriting. - Two years as a financial expert in the audit of European Union Grants. - Trainer on business analysis with Brainest one of the largest education providers in Europe. Remember: now it's your time, and I am here to help! Let us schedule a one-one meeting as soon as possible! Time is money!

My name is Robert Malmare, and for more than 3 years I have been working as a manual QA in a CRM company. During this time, I have gained deep expertise in Customer Relationship Management systems, understanding their unique challenges and requirements. This experience has allowed me to develop a strong foundation not only in meticulous testing of CRM functionalities but also in analyzing business processes and identifying opportunities for product improvement. I am passionate about leveraging my QA background to transition into roles as a Business Analyst and Product Manager, where I can combine my understanding of CRM systems with a focus on delivering user-centered, robust, and scalable solutions. My goal is to bridge the gap between technical execution and business strategy, ensuring that every product decision aligns with both user needs and organizational objectives.

🇨🇦 Canadian Citizen - Native English ⭐️⭐️⭐️⭐️ Certified Salesforce Administrator & Business Analyst Core Salesforce Competencies 👉 Full-Cycle Delivery (Admin + Business Analyst) 👉 Requirements Gathering & Discovery 👉 Declarative Configuration (Objects, Fields, Page Layouts) 👉 Process Automation (Flows, Validation Rules) 👉 Data Management, Imports & Cleanup 👉 Stakeholder Alignment & Consultative BA 👉 User Training & Adoption 👉 Documentation & Salesforce Best Practices What I Deliver in Team Environments 👉 Clean requirements-to-build handoff and clear solution ownership 👉 Business & technical alignment between stakeholders and the build 👉 Org setup, objects, pipeline stages & record-level configuration 👉 Process documentation & solution design 👉 Flow automation, validation rules & data integrity 👉 User adoption, hands-on training & ongoing support EXPERIENCE ✅ Ran my own business for 14 years and owned every process end-to-end, then moved into Salesforce — now 2 years of hands-on Admin and BA delivery (Jun 2024 – present). ✅ Experience running discovery to translate vague business needs into clear, documented requirements the build can actually be scoped against. ✅ Configure Salesforce declaratively — objects, fields, page layouts, record types, flows, validation rules — and keep the org clean and maintainable rather than patched together. ✅ Comfortable owning the full delivery loop: gather requirements, build, document, then train the people who have to use it day to day. ✅ Have run hundreds of discovery and stakeholder calls over the years — getting people to tell you what they actually need is something I'm very comfortable with and enjoy. ✅ 14 years as a professional trainer (live Zoom and YouTube) means user adoption and training aren't an afterthought for me — they're a strength. I can simplify a complex system so a team will actually use it. ✅ Strong on data: imports, cleanup, dedupe, and keeping reporting trustworthy. The numbers never lie. ✅ Since I ran my business for so many years, I'm well organized, reliable and process-oriented — I document what I build and hand it off clean. ✅ Growth Mindset: passionate about mastering the platform. A lifelong learner, always humble, ready to learn from senior consultants and architects. (Currently deepening my Flow and reporting/analytics skill set.) ✅ Team player. Learn from others. Respect other perspectives. No entitlement — I believe we EARN our spot at the table. ⭐️⭐️STRENGTHS⭐️⭐️ Delivery & Outcomes Focus on shipping working, documented solutions that solve the actual business problem — never losing sight of what the client needs the org to do. Platform Knowledge Always make sure I know the org and the requirements inside and out, so I can recommend the right declarative solution instead of over-engineering. Proactive Problem-Solving Eager to dig into messy requirements and untangle them. Lean into the hard configuration and data problems with an enthusiasm that doesn't fade when things get tricky. Requirements & Documentation Keep detailed records — user stories, process maps, build notes — so nothing gets lost between discovery and delivery. Follow Salesforce Best Practices Build to proven, supportable patterns; always looking to emulate strong architecture and avoid the shortcuts that create technical debt later. ⭐️⭐️ACHIEVEMENTS⭐️⭐️ Built a YouTube Channel to 69K Subscribers Generated 14 million views and 85K+ inbound leads — 100% organic. Proof I can explain complex things simply, which is exactly what user training and adoption demand. Former Wingsuit Pilot Jumped out of a plane over 200 times. I face my fears and go after what I want. Filmed Over 1000 YouTube Videos Developed superior communication & presentation skills from 14 years on camera as the face and brand of the business — directly transferable to client-facing discovery and training. EDUCATION Salesforce Certified Administrator Hotel Management Diploma — César Ritz Colleges, Switzerland

Currently working as Business Analyst for an international telecommunication company world wide known. I am responsible with maintaining the data base up to date, solve bugs and incidents, implementing technical evolutions received from our end-2-end customers or business owners. Previous experience on team management, customer service and data analysis’ Excellent communication on a business level. Excellent soft skills on identifying and clarifying the business need. Technical skills. MS Office

I help founders, consultants, and executives keep their operations running — calendars, CRMs, podcasts, contracts, and finances — without needing to manage the details themselves. EXECUTIVE SUPPORT - Multi-timezone calendar management, meeting prep and follow-up - Inbox triage, document prep, and CRM management - Contract drafting and e-signing workflows BUSINESS SUPPORT - Financial analysis, valuation support, and due diligence research - Pitch decks, client-ready documents, and invoice processing - Compliance and certification tracking, scheduling, and customer support across healthcare and online business platforms PODCAST & CONTENT PRODUCTION - End-to-end podcast production coordination: guest research, outreach, scheduling, show notes, file prep and distribution - Guest database building and outreach campaigns - LinkedIn and newsletter content from episodes I work independently, communicate clearly, and don't need hand-holding to deliver. Send me a message and let's see if it's a good fit.