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I am a Microsoft 365 Engineer and Consultant with over 10 years of hands-on experience delivering end-to-end solutions for enterprise environments. I’ve worked with leading IT organizations like Wipro Technologies, Tata Consultancy services and HCL Technologies, supporting and managing complete Microsoft 365 ecosystems. My expertise covers Microsoft Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID (Azure AD), Intune, Microsoft purview Security & Compliance Center, Conditional Access, MFA, mail flow, user administration, and overall Microsoft 365 administration. I specialize in tenant configuration, migration, troubleshooting, and user adoption training. Whether you need technical support, tenant setup, hybrid configuration, or customized Microsoft 365 training for your team, I can help streamline operations and improve productivity. I hold certifications in Microsoft 365 and Security & Compliance, ensuring best practices in governance, data protection, and secure collaboration across your organization. I’m passionate about helping businesses leverage the full potential of Microsoft 365 combining technical precision with practical, user-friendly guidance.

Need reliable Microsoft 365, Intune, or remote IT support with ongoing guidance you can count on? I help businesses secure, streamline, and support their IT systems with hands-on Microsoft 365 expertise, Intune device management, and end-user troubleshooting. With 5+ years of experience across SMBs and international clients, I provide both project-based solutions and retainer-based support for long-term reliability. 🔹 What I Do Best Microsoft 365 setup, migration & administration (Exchange, Teams, SharePoint) Intune enrollment, compliance policies & device management Security & compliance (SOC2 readiness, MFA, conditional access) Email deliverability troubleshooting (SPF, DKIM, DMARC) Remote IT support & end-user troubleshooting (Windows, Outlook, Office apps) 🔹 Value-Added Support (Bundled with Retainers) As part of my ongoing service, I also offer website hosting (Hostinger Business Plan) and email hosting via Microsoft 365, at no extra charge for clients who maintain a minimum retainer. This ensures you get both IT support and reliable infrastructure under one roof. 🔹 Why Clients Choose Me Quick response with clear, step-by-step guidance Ability to explain complex IT in simple terms Documented, repeatable solutions for smoother operations Reliable long-term partner for SMBs and distributed teams Let’s discuss your IT challenges, I’ll help you find the right solution quickly and effectively.

I help MSPs deliver faster support, stronger endpoint security, and more efficient IT operations. With 8+ years of experience across Helpdesk, NOC, Microsoft 365, Intune, ConnectWise, N-Central, and PowerShell automation, I independently manage tickets, streamline operations, and improve service delivery from day one. I’m an experienced MSP System Administrator and IT Support Specialist with hands-on expertise supporting SMB and enterprise environments across Microsoft 365, Azure, Intune, RMM platforms, endpoint security, virtualization, backups, and day-to-day IT operations. I have successfully managed and supported 1200+ endpoints while delivering SLA-driven technical support in fast-paced 24/7 MSP environments. I specialize in providing reliable remote support, proactive monitoring, automation, and operational improvements that help MSPs reduce ticket backlog, improve response times, and maintain stable client environments. CORE TECHNICAL EXPERTISE Microsoft 365 Administration - Exchange Online, Teams, SharePoint, OneDrive - User onboarding/offboarding and license management - Mail flow troubleshooting and mailbox administration - MFA, Conditional Access, identity and access management Azure & Intune Management - Device enrollment and endpoint configuration - Compliance policies and security baselines - BitLocker management and application deployment - Endpoint remediation and Windows troubleshooting Windows Server Administration - Windows Server deployment, management, and troubleshooting - Active Directory, Group Policy, DNS, DHCP administration - File server management and permissions administration - Remote Desktop Services (RDS) support and maintenance - Server performance monitoring and issue remediation Virtualization & Infrastructure - VMware and ESXi administration and troubleshooting - Virtual machine deployment and resource management - Hypervisor monitoring and infrastructure maintenance - Backup verification and disaster recovery support MSP Helpdesk & NOC Operations - ConnectWise ticket management and documentation - N-Central RMM monitoring, patching, and remediation - Alert management, health checks, and escalation handling - Remote support for users, workstations, and Windows servers - SLA-focused ticket resolution with strong communication - Experience supporting fast-paced 24/7 MSP environments Security & Endpoint Protection - CrowdStrike deployment, monitoring, and remediation - Huntress monitoring and threat response support - Endpoint security management and hardening - Conditional Access and identity protection policies - Incident response support and security best practices - Patch management and vulnerability remediation Backup & Maintenance Operations - Backup monitoring and recovery support - Routine maintenance and patch management - Endpoint health monitoring and proactive remediation - System update coordination and compliance tracking Automation & Scripting - PowerShell automation for repetitive IT tasks - Process optimization and operational efficiency improvements - Reduced repeat tickets through proactive automation and monitoring - Custom scripts for reporting, remediation, and maintenance WHY MSPS CHOOSE TO WORK WITH ME - Independently manage tickets from start to resolution - Strong troubleshooting and escalation decision-making - Clear, professional communication with clients and internal teams - Clean documentation and audit-ready ticket notes - Proactive approach focused on stability and prevention - Reliable long-term resource for MSP operations and support teams INDUSTRIES SUPPORTED - Managed Service Providers (MSPs) - Healthcare and multi-site medical clinics - Professional services firms - Retail and logistics operations - Education and training organizations If you’re looking for a dependable MSP engineer who can quickly integrate into your Helpdesk or NOC operations, support your clients professionally, and improve operational efficiency through automation and proactive support, I’d be happy to work with you.

I help companies secure Microsoft 365 environments and pass SOC2 & ISO 27001 audits. Intune & Endpoint Security (Windows, iOS, Android) Entra ID (IAM, Conditional Access, Identity Protection) Microsoft Defender (Endpoint, Cloud, Identity) Purview (DLP, Compliance, Data Protection) With 5+ years of hands-on experience and Microsoft certifications (SC-100, AZ-305), I design secure, compliant, and production-ready environments. Let’s fix your security gaps and get you audit-ready.

I help businesses manage and secure Microsoft 365, Intune, Entra ID, Exchange Online, and Endpoint environments with a focus on stable operations, secure access, and fast issue resolution. I currently serve as the IT Administrator supporting India and USA operations, handling user lifecycle management, device compliance, email administration, identity and access control, server support, and security operations. My work includes Intune device management, Conditional Access, MFA, SSO, Exchange Online administration, mail flow troubleshooting, SPF/ DKIM/ DMARC, Microsoft Defender, Windows Server support, and remote IT troubleshooting. What I can help you with: • Microsoft 365 Administration User management, licensing, Exchange Online, Teams, OneDrive, SharePoint setup and troubleshooting. • Intune & Device Management Device enrollment, compliance policies, app deployment, endpoint security configuration. • Entra ID (Azure AD) & Access Control SSO, MFA, Conditional Access, user lifecycle management, SCIM provisioning. • Email & DNS Configuration Mail flow issues, Outlook troubleshooting, SPF, DKIM, DMARC setup and fixes • Endpoint Security Microsoft Defender setup, policy configuration, alert handling, device protection • Windows Server & AD Support Active Directory, Group Policy, permissions, server troubleshooting. • Network & Firewall Support Fortigate firewall configuration, VPN setup, basic network troubleshooting • Remote IT Support Fast issue resolution via remote tools like logmein rescue and teamviewer, user support, system troubleshooting.

I help businesses and MSPs secure and manage Microsoft 365, Microsoft Intune, Defender for Endpoint, Purview DLP, plus Exchange, SharePoint & Teams, so company data stays safe and IT runs without daily fires. Microsoft-certified, 5★-rated on Upwork. With 5+ years in IT and an MSP background, I specialize in securing and streamlining Microsoft 365 for small and mid-sized businesses, from day-to-day administration to endpoint security and compliance. Whether you're rolling out new laptops, migrating mailboxes, stopping data leaks, or tightening security after an audit, I deliver setups that are secure, organized, and easy to manage long term. What I can help you with: - Microsoft 365 Administration & Collaboration, Exchange Online, SharePoint, Teams, OneDrive, mail flow & email security, mailbox migrations, license management, and Microsoft 365 Copilot rollout guidance - Microsoft Intune & Endpoint Management — Autopilot zero-touch deployment, compliance policies, configuration profiles, app deployment, BitLocker, Windows/macOS/iOS/Android management - Microsoft Defender for Endpoint — EDR, attack surface reduction, security baselines, threat & vulnerability management, ransomware protection, endpoint hardening - Microsoft 365 Security & Identity — Conditional Access, MFA, Zero Trust, Secure Score improvement, anti-phishing & anti-spam, Defender for Office 365, Entra ID, SSO, RBAC, hybrid Active Directory - Microsoft Purview & Compliance — Endpoint DLP, sensitivity labels, retention policies, USB/device restrictions, data classification - Networking (CCNA) — pfSense & DrayTek firewalls, VPNs, VLANs, troubleshooting Certifications: - MS-102 — Microsoft 365 Administrator Expert - CCNA — Cisco Certified Network Associate Additional hands-on training in MD-102 (Endpoint Administrator) and SC-900 (Security, Compliance & Identity). How I work: secure the environment properly, cut recurring IT issues, document everything clearly, and hand over a setup your team can actually run. Responsive, proactive, and straight with you about what your environment needs. Recent Upwork clients have rated my work 5.0★ for Autopilot + Intune rollouts, high-security endpoint setups, and Endpoint DLP / USB-blocking projects. If you need reliable Microsoft 365 administration, Intune management, Defender security, or Purview compliance, send me a message and let's talk through your project.