Hire the best E-Commerce Experts

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based on 23,946 client reviews
  • $25 hourly
    Seeking for an expert eCommerce Virtual Assistant? You are looking at the right profile! I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping, Retail, and Print-on-Demand). Engaging, patient, and highly motivated customer service professional with 5 years of experience in the Hospitality industry. ✅ Leadership, Training, and Management - Quality Assurance - Product Training - Process Docs Creation - Team Management - Coaching ✅Customer Support for E-commerce stores - Email (Zendesk, Gorgias, Reamaze) - Chat (Talkto Live Chat) - Social Media Management & Moderation - Order Fulfillment (Shopify, Alaiko, Backerkit) ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word)
    vsuc_fltilesrefresh_TrophyIcon E-Commerce
    Content Creation
    Administrative Support
    Customer Service
    Virtual Assistance
    Community Moderation
    Email Communication
    Team Management
    Microsoft Excel
    Social Media Management
  • $35 hourly
    My mission is to build the 100 biggest brands on Amazon. I am going to tell you right now. I will increase your sales and profit on Amazon within 30 days or get your money back (risk-free). At this moment, I can handle ONLY ONE more project. Get in contact to see if you qualify. Updated: 15th of July 2024 Support Ukraine! 8+ years experience with Amazon (since 2015) Amazon / eCom BRAND GROWTH Expert. I help create 8-9 figure brands. DM Now we work a lot with 6-7 figure sellers to make them 8-9 figure brands (and yes, some of them for exit). Super Easy first step = free audit. Just get in contact to check if you qualify. And here will be a long-read story. If you want to increase your sales on Amazon or outside Amazon, keep reading. My name is Maksym Lazuto and I specialize in brand and sales growth. I have been working with different Amazon sellers since the end of 2015. I am studying the latest experience & technologies of Amazon business Sellers & Trainers daily. Private courses, webinars, memberships, groups, communities, news, etc. I enjoy the strategy of a man who built a $100m/annual brand. I can apply all best practices to your business. Just a few words about me – SALES. DTC brands work a lot with us. Numbers about me: • More than $30m in 2017 in sales • More than 200 companies work with me • More than 3,000 listings are optimized • More than 15,000 advertising campaigns on Amazon launched/optimized • 2015 - Starts my Amazon experience Want to be a part of these numbers? Let's start with my strong skills: 1. High-competitive products. 2. Aggressive marketing. 3. Advertising on Amazon. 4. Listing optimization. 5. Product Ranking. 6. Brand growth. Many things affect sales. I know many of them and keep learning new. What I'm focusing on? Precisely what you will get: 1. Sales growth. 2. Brand growth. I have saturated work experience, more than 72 months with different Amazon sellers, from zero to $3m in monthly sales. I enjoy it. I have strong skills in Amazon Advertising (PPC), the latest updates of Amazon Search Engine (SEO) (Amazon A10 Algorithm) and the whole process of maximizing a product's potential. Primary skill – sales in general. I am a member of a closed community of Amazon sellers, which means I have many valuable contacts. We can answer any questions. Some sellers are nine figures there on Amazon :D I have a complete package of plans, tools, and services for a growing brand from zero to $1m in about 24 months. My main target — generate more sales. My second target — achieve more results through long-term relationships. To grow the brand from the current point, x2 x3 even x10. Why? I love sales. Send me a message, and we will boost your business to the moon! I would be happy to share a few secrets that will increase Amazon sales in your case. Some of the Amazon Business Courses helped me start my own Amazon business, including primary and advanced things in Seller Central, launching products, listing optimization, marketing, growing business up to $100,000/month, and others. I listen to over ten speakers who are already making over 6-7 figures monthly turnover there. Several times, I went from beginning to successful product launch and from zero to 450 sales daily. Some services I have good experience with: - Business development. - Business analysis. - Audience analysis. - Business strategy building. - Competitors analyze. - Niche analysis. - Product research. - Negotiation with suppliers. - Keyword research. - Listing optimization. - Marketing strategy & in general. - Amazon Advertising. - Outside Amazon Advertising. - External traffic. - Product ranking. - Reviews. - Email strategy. - Brand growth on Amazon. - Brand growth outside Amazon. - Inventory management. - Shopify website creation and improvements. - Funnels. - Advertising strategy & complex implementation. - Different sales platforms like Amazon and much more. - Facebook Advertising. - Social Media Marketing. - Project management. - Sales in general. - Product improvements. - Work organization. - Team management - Amazon account manager. - UGC - Brand registry (trademark) - Sell globally - Customer avatar - Target audience - Branding etc. Shopify experience funnels and more + Other marketplaces like Walmart, Etsy, Wayfair, Home Depot, and more. I'm MBA Certified with Brain Tracy. I know something about business. Are you ready to transfer your business to the next level? Let's get in touch. I'M DONATING TO THE UKRAINIAN FORCES SUPPORT UKRAINE
    vsuc_fltilesrefresh_TrophyIcon E-Commerce
    Amazon FBA Product Research
    Marketing Strategy
    Organic Traffic Growth
    Conversion Rate Optimization
    Account Management
    Amazon Seller Central
    Amazon Webstore
    Amazon FBA
    Amazon PPC
    Amazon Advertising Console
    Amazon SEO
    Amazon Listing Optimization
    Amazon Marketing
    Amazon Private Label
    Display Ad
  • $10 hourly
    Greetings, Hope you're doing well. INTRODUCTION: I am an experienced freelancer and have a whole crew of professionals having great expertise in managing whole e-Commerce stores from developing & designing to hunting & listing products along with their SEO and customer support. We have a decent experience in Amazon FBA Wholesale/Online Arbitrage/Private Label, eBay Dropshipping, Walmart Dropshipping, Shopify Store design and development, as well as Graphics and Logo Designing for that beautiful look of your product and website. We're a highly experienced and professional freelancing team under a single roof with great communication skills, fast learners, can handle multitasking work, and a very reliable contractor. We offer a complete end-to-end and cost-effective web solutions. OUR EXPERTISE: Graphics & Images: • Graphic Designing • Image Editing • Flyer Design • Brochure Design • Logo Design • Background Removal • Adobe Photoshop • Corel Draw • Canva E-Commerce Services: • eBay Dropshipping (Complete Store Management) • Amazon FBA (Wholesale / Online Arbitrage / Private Label) • Walmart Dropshipping (Complete Store Management) • Etsy (Complete Store Management) • Shopify (Complete) WHY CHOOSE US: We have worked for different multinational companies and brands. We have more than 8 years of experience in each field described above. You can see our portfolio as well as our 100% Client Satisfactory 5-Star Ratings. Which clearly describes why we're the best choice for your business. Leave us a message and we'll respond you promptly. Hire us for more & more brilliance in your project. Be Safe & Take Care. With Kind Regards, Mohammad S.
    vsuc_fltilesrefresh_TrophyIcon E-Commerce
    Shopify Development
    Shopify Dropshipping
    Flyer Design
    Amazon FBA
    Amazon PPC
    Amazon Listing
    eBay Listing
    Customer Service
    Amazon Listing Optimization
    Product Listings
  • $40 hourly
    Be honest. When you first started your business, you probably never thought about how important social media was going to be. You always expected if you had an amazing product to sell, or service to offer, sales would just happen. Post a few photos on your social channels and forget about it. And that’s the problem. Because it’s not about having 100k followers. This is about finding YOUR people and helping them understand why they need your product or service. It's about strategically creating content that YOUR ideal customer will relate to. It's about building a loyal audience who loves your brand as much as you do. That's where I come in. By the time my work is done, you won’t just have a social media presence. You’ll have a loyal following of your ideal customers. Your audience is your lifeline. Your ideal customers are on social media. Let me find them. Your content should freaking kill it. I'll be creating content your audience actually cares about. Your brand's image matters. I understand the importance of a consistent brand on all touchpoints of social media. I would love to learn about your project and work together! Please reach out with any questions.
    vsuc_fltilesrefresh_TrophyIcon E-Commerce
    Email Copywriting
    Instagram Plugin
    Marketing Strategy
    Creative Writing
    Social Media Strategy
    Social Media Marketing Plan
    Content Strategy
    Instagram Marketing
    Social Media Content
    Social Media Marketing
    SEO Keyword Research
    Pinterest Ads Manager
  • $35 hourly
    Hello, my friend! If you are looking for a passionate and experienced web-developer, it's me! I have experience in the following areas: ✔️ Wordpress, WP Woocommerce, plugin development, theme modifications ✔️ Wordpress API's ✔️ Wordpress REST API ✔️ REST API ✔️ PHP 5/7 ✔️ HTML/Jquery/CSS ✔️ SQL/Databases ✔️ Stripe, Molly payment APIs ✔️ CSV/XML parsing data, creating automated scripts ✔️ Custom import/export any size of catalogs (100k+) ✔️ ChatGPT/OpenAI/Leonardo.ai/Diffusion AI integrations I've been working with 100+ projects and for sure my skills will be precious for your business!
    vsuc_fltilesrefresh_TrophyIcon E-Commerce
    WordPress e-Commerce
    Website Customization
    Theme Development
    WordPress Plugin
    RESTful Architecture
  • $60 hourly
    I am a professional digital marketer and website development project lead having worked on hundreds of websites generating meaningful ROI in a variety of industries. My diverse skill set allows me to manage anything related to website development (specialise in Wordpress & Shopify) and digital marketing projects. My expertise spans multiple industry sectors including finance, real estate, fashion, entertainment, beauty, sports, IT & technology, travel and food to name a few. WEBSITE DEVELOPMENT I have over 15 years managing IT and website development teams across multiple projects, however, recently have specialised in Wordpress and Shopify websites including Woocommerce, blogging, publishers, customer website builds, marketplaces, and ecommerce platforms. I have experience in a plethora of plug-ins that can maximise the growth potential for companies. My expertise includes the following: - Responsive Design - WooCommerce - Building a new website from scratch. - Custom wordpress theme development. - Custom wordpress plugin development. - Membership Website Development - Database Management - Website Migration - PHP/ HTML DIGITAL MARKETING: A chartered marketer with 18 years’ experience delivering data-driven marketing strategies incorporating innovation, automation, and operational management. With a strong commercial-led focus, I am looking for opportunities that utilises my skills. I have 18 years experience in marketing and communications and have worked with over 100 businesses spanning multinationals, start-ups, not for profits, and local businesses. I possess experience across the full spectrum of marketing ranging from B2C, B2B, client-side and agency side that has undoubtedly brought a wealth of knowledge, expertise, and results to a wide range of businesses. Charles Darwin once said "It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change. "In today’s competitive digital marketplace, this is so true. GENERAL PROFILE: Whether it's search engine algorithms, A/B testing marketing creatives, website development, social media engagement, user metrics, Wordpress or customer experience; the best companies continue to learn and thrive on innovation, flexibility and data to succeed. Throughout my career, I have always brought strategy and hands-on experience to the party; this is the only way I believe you can get the holistic perspective to digital marketing and website development. So, how can I help you? Good question, over the last 15 years I have worked on diverse projects consisting of SEO, Wordpress, PPC, SMM, affiliate marketing, content marketing, Google analytics, local search marketing, lead generation, inbound marketing, website development (Wordpress), social media, CRM systems (MailChimp, Hubspot, Infusionsoft) and conversions. Whatever your digital marketing and website development needs, I can help. From a client-side, I was Head of Marketing for a company called videojug.com back in 2006. I successfully drove marketing and website development results for this start-up to in excess of 14 million monthly unique users and over 300,000 daily search visits. At it's peak, Videojug was in the top 1,000 website sin the world. After Videojug, I started an agency called Bough Digital. Bough Digital is a professional full-service digital marketing company based in the UK which aims to deliver a first-class, full scale service to a variety of clients. With this, I have worked with some of the largest names in the UK and across the globe including eBay, Antler, Readers Digest, NHS, NASUWT, VMWare, and Alamy to name a few. During this work, I have worked across multiple verticals across a multitude of digital marketing tactics. MY KNOWLEDGE AND SKILL SET  Digital Marketing Strategy  Wordpress Development  Shopify Development  Data-Driven Insights & Actions  Search Engine Optimisation  Content Optimisation & Strategy  UX & UI  Google AdWords  CRM (Infusionsoft)  Competitor & Industry Analysis  Pricing Strategies  Customer Profiling  Campaign Management  Budgeting & Reporting  Social Media  Inbound Marketing  Omni-channel Communication  Analytics & Reporting  Data Visualisation  Lead Nurturing  Marketing Automation PROFESSIONAL DEVELOPMENT & EDUCATION Professional Postgraduate Diploma in Marketing Msc in Business Management Ba (hons) in Leisure & Sport Management INTERESTS  Tennis  Squash  Soccer  Golf  Sports  Digital Photography (beginner)  Forex Market
    vsuc_fltilesrefresh_TrophyIcon E-Commerce
    Web Development
    Google Search
    Content Writing
    Content Strategy
    UX Research
    Content Creation
    Social Media Marketing
    Search Engine Optimization
    Search Engine Marketing
  • $88 hourly
    I have operated a full service marketing firm for over 22 years. My company has won multiple awards in branding and data analytics. I hold a master's degree from NYU, and have worked with over 800 clients spanning virtually every industry, including start-ups and fortune 500 clients. I specialize in advanced research, marketing strategy, brand design and content development, and financial services. I am able to offer a comprehensive marketing package to take anyone from idea conceptualization to bringing a product or service to market, and scaling the business from marketing, fiancial, and operational perspectives. I pride myself on staying up date on all the latest technologies and strategies. I am well versed in big data, analytics and multi-variate analysis, ai systems, marketing automation, and neuroscience. While having strong understading of marketing tech, I also have a great eye for design and building engaging content that captures customer attention and leads to engagement. __________________________________________________ I started my own company in high school with a $250 investment and grew it to become one of the premier full-service marketing agencies in the NYC tri-state area. My unique career path allows me to understand business like few people can. I built my company from the ground up, had the opportunity to work with multi-million $ ad campaigns, and developed innovative marketing strategy to help start-ups expand in highly competitive environments. My experience helped me build a very diverse skill-set. I have expert level knowledge of marketing data as well as unique creative / branding abilities, a combination that's quite rare in my industry. I believe in using an analytical and research driven approach to eliminate guess work in key marketing and business decisions, while maintaining my creative roots. I love learning, look forward to a good challenge, and enjoy meeting driven and motivated individuals. In my industry these are luxuries I get to enjoy on a daily basis! __________________________________________________ Professional Highlights: Implemented an email and social media based affiliate marketing campaign that generated a sales increase of over 70% in a 90 day period. Achieved 13 cents per user acquisition with Facebook paid media in a highly competitive education vertical. Obtained front cover publication in a top 10 fashion magazine for a start-up brand. Reached 500,000 downloads in less than six months for a gaming app, without the use of paid media. Obtained $8,000,000 in VC funding for an athletic technology company. Realized over 150% growth in website traffic for all company websites within 1 year through the use of social media and unique marketing strategy. Managed a crowd-funding campaign that raised $480,000 in a highly competitive industry. __________________________________________________ I have advanced skills in: Digital marketing strategy and implementation (social media, SEO, PPC, email, and PR) Research (qualitative and quantitative) Marketing automation and sales funnels Content writing (web, print, taglines, video scripts) Branding (creative design and multi-media) Big data, analytics, and conversion optimization Digital PR outreach (partnership marketing, influencer engagement With the support of my talented team I can also provide top notch: Website and mobile app development Programming and software development Video production (animated and footage based) Here're some core software i'm experienced with (this is not a full list, just listing the ones I use most often, and I try to learn a new system every couple of weeks): SAS, SPSS, Excel JMP (data visualization) Mailchimp, klaviyo, constant contact, active campaign, infusion soft, pardot, hubspot Optimizely Wordpress, Shopify, Magento, Squarespace, Drupal Google analytics, tag manager, omniture Crazy egg, hot jar Salesforce, Sugar CRM, Zoho ------------------------------------------------------- Before moving to Austin TX, I operated my company in New York City for over 12 years. If you've been NYC you know this city never sleeps, and neither do I. That means I can work on your time, I get things done on time, and I work fast without sacrificing quality (yes, there're plenty of people here who will charge half my hourly rate and then end up taking twice as long to get the work done). A lot of the projects I get here are to clean up their mess, so lets get it done right the first time together!
    vsuc_fltilesrefresh_TrophyIcon E-Commerce
    Market Research
    Content Writing
    Web Analytics
    Business Plan
    Marketing Plan
    Brand Marketing
    Social Media Marketing
    Pitch Deck
    Brand Consulting
    Marketing Strategy
    Internet Marketing
    Search Engine Optimization
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How to Hire Top E-commerce Specialists

E-commerce professionals specialize in market research, web development, and sales to expand online businesses.  They can create a Shopify site for your brand or establish an inventory management system for timely order fulfillment. An e-commerce expert helps grow your customer base and saves valuable time, allowing you to focus on other business areas.

When hiring an e-commerce expert, make sure they have the skills that align with your business goals. For example, if your primary objective is to attract new customers, look for an expert with knowledge of digital marketing strategies and sales funnels. If you need a professional to design, code, and test an e-commerce platform, search for someone with experience in web development and responsive design principles.

Below are some strategies you can use to find talented e-commerce experts for your business.

Understanding e-commerce expertise 

Brief overview of an e-commerce expert’s key skills:

  • Sales funnel optimization. Implement strategies to improve one or more aspects of your sales funnel. For example, optimizing email campaigns to target potential customers and encourage purchases through promotions. 
  • E-commerce marketing. Creating articles, videos, and infographics to highlight the benefits of your product or service to drive traffic and increase sales.
  • Platform-specific advertising. Tailored advertising on Google Shopping or other platforms to increase product visibility.
  • Social media strategies. Creating short-form content or Facebook groups to boost sales and address customer queries.

Within e-commerce, experts specialize in areas like content creation, customer service, and technical platform management. For instance, an e-commerce consultant with a track record of high-quality content creation can enhance your brand's message through engaging images, videos, and copy.

Essential skills for e-commerce experts

Marketing and Sales Skills:

  • PPC advertising. Pay-per-click advertising involves creating an online ad to appear on platforms like Google or social media
  • Email marketing. Nurtures lead, fosters customer relationships, and boosts sales by crafting well-written and engaging emails for potential and current customers. 
  • Social media marketing. Developing compelling images, text, videos, and infographics about your brand’s product to engage with target audiences and generate leads. 
  • eCommerce SEO: Optimizing website content and structure to improve organic search rankings, attract relevant traffic, and increase conversion rates.

Technical Skills:

  • Shopify development. E-commerce experts can help you streamline the creation of a Shopify store. 
  • Amazon FBA (Fulfillment by Amazon) management. E-commerce managers can help with researching products, creating product listings, and monitoring performance metrics to identify areas for improvement.
  • Platform-specific optimizations.  Integrating third-party tools and leveraging sponsored listings.

Analytical and Strategic Skills:

  • Web analytics. Tracking e-commerce metrics such as sales, inventory levels, and seller ratings can help experts identify areas for optimization.
  • Market research. Market research in the e-commerce industry involves identifying the target audience through surveys and feedback. It also includes analyzing industry competitors and remaining informed about e-commerce trends to help businesses make better decisions.
  • Conversion rate optimization. To optimize conversion rates and increase sales, e-commerce specialists may improve product pages or redesign your website. They might also implement A/B testing methods to identify what resonates best with your audience.

Finding the right e-commerce expert

Find e-commerce experts on freelance marketplaces like Upwork. On Upwork, use filters to find top-rated talent with specific skills like web design or WordPress management. Customize your search by location and pay rate to find the perfect candidate.

Evaluating Candidates:

  • Review Profiles and Portfolios: Check for relevant industry experience and past projects.
  • Customer Testimonials: Assess job success through reviews and testimonials.
  • Skills Proficiency: Identify expertise in areas like social media marketing or specific software.

The hiring process

To conduct a good interview, you’ll need to ask specific questions to evaluate the candidate’s experience with e-commerce strategies. You’ll also want to assess their problem-solving abilities and understand how they would approach challenges.

A few questions you could ask:

  • How do you approach optimizing conversion rates on an e-commerce website?
  • Can you describe an e-commerce project you’ve managed from start to finish? What were some of the challenges you faced?
  • In your experience, what are the best marketing channels for driving traffic to an e-commerce store?
  • What software tools do you use to analyze e-commerce data?

While asking questions provides insight into candidates’ skills and knowledge, practical tests offer an opportunity to assess their abilities in a real-world scenario. Conduct short, paid assessments, such as developing a small-scale content marketing campaign or conducting a website audit, to gauge creativity and problem-solving skills.

Cost of hiring an e-commerce expert

Median hourly rates for hiring an e-commerce expert range from $25 to $48 per hour. Factors influencing rates include experience, specialized skills, location, and project complexity. Set your budget with your project's specific needs and goals in mind.

Collaborating with your e-commerce expert

After hiring an e-commerce expert, establish clear expectations and responsibilities. Ensure access to tools like e-commerce platforms and analytics software. Define KPIs such as customer satisfaction, conversion rates, and initiative success.

Legal and contractual considerations

Key aspects to include in contracts:

  • Confidentiality Clauses: Protect customer lists and proprietary information.
  • Deliverables: Clearly define tasks and ongoing responsibilities.
  • Deadlines: Provide a detailed schedule to prevent delays.
  • Payment Terms: Indicate pay rate and payment frequency.
  • Intellectual Property Rights: Clearly state ownership of work in exchange for monetary compensation.

FAQ when hiring an e-commerce expert

What makes a good e-commerce expert?

A good e-commerce expert has a history of success in the industry. They should have a strong reputation with positive reviews from past clients, indicating their reliability and expertise.

They also have exceptional communication skills, keeping clients informed at every step of the project. A good e-commerce expert submits deliverables with high quality on time so projects keep moving forward and clients remain satisfied.

How do I measure the ROI of hiring an e-commerce expert?

To determine whether hiring an e-commerce expert is worth it, you’ll need to track specific metrics that can help you measure your return on investment (ROI). These metrics include:

  • Revenue generated. Calculate the revenue generated from the e-commerce expert’s work, such as online sales from ad campaigns or website optimizations implemented. By comparing this revenue to the cost of hiring and maintaining the expert, you can understand whether the investment is paying off.
  • Quality of work. The quality of the e-commerce expert’s work can directly impact sales performance and operational efficiency. If the expert is able to generate positive customer feedback, produce error-free work, and meet deadlines consistently, this can boost ROI.
  • Cost savings. Take into account any reduction in costs that happened as a result of their work. Cost savings could be due to simplifying processes to maximize productivity and minimize expenses, or enhancing inventory management to save money across the supply chain.
  • Time saved. Consider the amount of time saved due to the e-commerce expert’s work. By freeing up hours for yourself and other employees to focus on different parts of the business, you can calculate the value of this time as an hourly rate and factor it into your ROI calculation.

What are common pitfalls in e-commerce projects, and how can an expert help avoid them?

A common mistake in e-commerce projects is not accurately identifying the target audience. This can result in ineffective marketing strategies and low conversion rates. To tackle this challenge, an e-commerce expert conducts comprehensive market research and experiments with marketing approaches to pinpoint the target demographic.

Poor website usability is another issue that can discourage customers from purchasing. An e-commerce professional can leverage their expertise in web design and development to enhance the design and functionality of your website. This can make transactions hassle-free for your customers and lead to a better overall user experience.

How important are soft skills in an e-commerce expert’s profile?

Effective communication, understanding project requirements, and collaboration with team members is important for e-commerce experts to master. These soft skills enable them to convey ideas, receive feedback, and work toward achieving project goals.

While technical skills are needed to complete tasks, soft skills help build trust and credibility. This makes them as important as technical competencies.

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