Hire the Best Solid Commerce Specialists

🚚 Strong ecommerce operations create scalable and profitable businesses 🚚 Hi, I’m Ricardo, an E-commerce Operations Manager with 5 years of experience helping ecommerce brands, marketplaces, and online stores improve operational efficiency, profitability, and marketplace performance. I specialize in ecommerce operations, inventory coordination, marketplace management, and data-driven decision-making across platforms like Mercado Libre, Amazon, Shopify, and Falabella. My background combines ecommerce operations, business intelligence, and commercial strategy to support growing brands and marketplace sellers. From building automated reporting structures for LATAM ecommerce channels to scaling marketplace revenue and improving fulfillment performance, I focus on creating organized systems that help businesses grow sustainably. I’ve helped increase channel profitability by 28%, improved OTIF performance to 95%, managed ecommerce operations across Colombia and Brazil, and built a profitable Mercado Libre business with more than 50% gross margins in its first year. Here’s how I can support your ecommerce business: ✅ Manage marketplace operations across Amazon, Mercado Libre & Shopify ✅ Improve inventory management, fulfillment workflows & operational efficiency ✅ Create reports, dashboards & Excel models for data-driven decisions ✅ Optimize product listings, pricing strategies & marketplace performance ✅ Coordinate ecommerce operations, catalog updates & seller workflows These are the types of results I’ve delivered: ✔ Increased a marketplace channel from 25% to 50% of total revenue in Colombia ✔ Improved channel margins from 32% to 60% through operational and pricing strategies ✔ Achieved 95% OTIF and 100% fill rate during periods of accelerated growth ✔ Built reporting and P&L structures used for LATAM commercial decision-making ✔ Generated 400M COP in first-year sales through my own Mercado Libre store ✔ Maintained 50% gross margins through inventory and profitability optimization I enjoy working with ecommerce brands, growing marketplace businesses, and teams that value autonomy, organization, and smart decision-making. If you’re looking for someone who understands both the operational and commercial side of ecommerce, send me a message and I’ll be happy to support your business.

Hello, I’m Phu, With over 9 years of full-stack engineering experience and 5+ years specializing in high-end Shopify Plus architectures, I engineer scalable digital products that drive revenue. I am not just a developer. I am a Product Architect who bridges the gap between complex technical execution and high-converting business logic. My engineering philosophy is built on achieving a "105% polish" standard, maintaining "Visual Calm" in UI/UX, and writing highly maintainable, zero-debt code. 🛍️ ADVANCED SHOPIFY PLUS ENGINEERING (Core Expertise) For established D2C brands and boutique agencies, I transform Shopify stores into high-conversion engines. I do not rely on basic theme setups; I build custom OS 2.0 architectures. ⚡ Performance & No App Bloat: I specialize in ripping out heavy third-party apps and replacing them with native Liquid logic and Vanilla JavaScript/AlpineJS to achieve sub-second load times. 🧩 Modular OS 2.0 & Metafields: Engineering highly dynamic JSON templates and custom sections. I build dummy-proof schemas and leverage Metaobjects so your marketing team can scale content seamlessly. 🔍 SEO & Knowledge Graph: Technical implementation of advanced Schema markup (JSON-LD) to maximize your brand's AI search discovery. 🚀 FULL-STACK MVP & MOBILE APP ARCHITECTURE Beyond Shopify, my 9-year full-stack background allows me to build robust Web and Mobile MVPs for startups operating with a "portfolio of small bets" mindset. If you need to validate a market rapidly or build a custom app for your e-commerce ecosystem, I deliver high-speed, scalable execution. 💻 Modern Web Stack: Architecting high-performance web applications using NextJS, React, TypeScript, and TanStack Query, backed by secure Supabase (PostgreSQL, Edge Functions) infrastructure. 📱 Cross-Platform Mobile: Developing seamless, native-feeling mobile experiences using React Native, Expo, and Flutter, ensuring your product reaches iOS and Android users efficiently. ⚙️ THE "ENGINEER'S EYE" & AI-DRIVEN DELIVERY I operate in highly efficient, asynchronous environments (UTC+7), providing a natural overlap with US/EU nights—meaning you wake up to completed tasks. 🤖 AI-Accelerated Speed: I heavily integrate advanced AI Agents (Cursor, Claude, MCPs) into my workflow to accelerate scaffolding and testing, cutting development time in half while maintaining enterprise-grade quality. If you are looking for a highly technical partner to scale your Shopify Plus store or rapidly build your next MVP, send me an invite. Let's engineer something exceptional.

Your Shopify store deserves a structured backend built for long-term growth. I set up and organize Shopify stores for fashion and luxury brands with clean product catalogs, accurate variants, collection architecture, inventory organization, filters, and scalable backend operations. Problems I Solve ✔️ Fashion and luxury Shopify stores that need structured setup before launch ✔️ Disorganized product catalogs, collections, and backend systems ✔️ Messy variants, filters, tags, and navigation that confuse customers ✔️ Product catalogs that become difficult to organize as stores grow ✔️ Backend workflows that make product management inefficient How I Help You Succeed ◆ Shopify Store Setup & Backend Structure 🔹 Shopify store setup for fashion and luxury brands 🔹 Collection architecture and catalog organization 🔹 Navigation, filters, menu structure, and collection organization 🔹 Product taxonomy and backend organization 🔹 Payment, shipping, and essential app configuration ◆ Product Catalog & Ecommerce Operations 🔹 Fashion product uploads and catalog management 🔹 Variant setup for size, color, and product options 🔹 Inventory organization and product data cleanup 🔹 CSV imports, bulk edits, and catalog restructuring 🔹 Tagging systems, collections, and filter optimization Why Work With Me ✔️ Specialized in fashion and luxury Shopify catalog operations ✔️ Structured backend systems built for scalable product management ✔️ Accurate product data, variants, collections, and inventory organization ✔️ Clean catalog organization focused on long-term store consistency ✔️ Reliable execution with organized workflows and clear communication About Me ◆ For the past five years, I have supported brands with Shopify store setup, product catalogs, variants, inventory organization, and backend operations. ◆ My experience includes working with apparel, accessories, and luxury resale products, with a focus on catalog organization, accurate product information, and consistent store management. ◆ I hold a university degree in Economics, which shaped how I approach operations: structured thinking, attention to detail and a focus on consistent, well-defined processes. Let’s Work Together ➡️ Reach out to learn how I can help you succeed. ✎ PS: A well-organized Shopify backend does more than improve store management — it creates a smoother customer experience, cleaner operations, and a stronger foundation for long-term growth.

Shopify Operations & Inventory Management Specialist | 6+ Years | eCommerce Backend Expert Growing eCommerce brands hit a wall when their backend can't keep up — messy catalogs, inaccurate inventory, supplier chaos, and fulfillment bottlenecks. That's where I come in. I'm a Shopify operations specialist with 6+ years of hands-on experience managing high-volume product catalogs, inventory systems, and end-to-end supply chain workflows for DTC eCommerce brands across the US and AU markets. I've managed 21,000+ products across multiple Shopify stores, coordinated 3PL and warehouse operations, built inventory forecasting systems, and kept supply chains running smoothly for brands like Empress Mimi, CenCal Motorsport, and X-Pak Global. ━━━━━━━━━━━━━━━━━━ WHAT I DO ━━━━━━━━━━━━━━━━━━ ✅ Shopify Product & Catalog Management ✅ Bulk Imports & Updates via Matrixify ✅ SKU Creation, Standardization & Cleanup ✅ Inventory Audits & Stock Reconciliation ✅ Inventory Forecasting & Reorder Planning ✅ Collection, Filter & Navigation Organization ✅ Product SEO (Titles, Descriptions, Metafields) ✅ Purchase Order & Supplier Coordination ✅ 3PL & Warehouse Coordination ✅ Order Fulfillment & Logistics Support ✅ Shopify → Shopify & WooCommerce → Shopify Migrations ✅ Operational Reporting (Excel & Google Sheets) ━━━━━━━━━━━━━━━━━━ SHOPIFY EXPERIENCE ━━━━━━━━━━━━━━━━━━ ✔ Managed 21,000+ products across multiple Shopify stores ✔ Bulk imports, mass edits, and data cleanup via Matrixify ✔ Organized collections, tags, filters, variants & metafields ✔ Optimized product titles, descriptions & SEO structure ✔ Standardized SKUs and resolved inconsistent catalog data ✔ Built inventory and sell-through reports for operational planning ✔ Supported WooCommerce → Shopify migrations end-to-end ━━━━━━━━━━━━━━━━━━ SUPPLY CHAIN & INVENTORY EXPERIENCE ━━━━━━━━━━━━━━━━━━ ✔ Inventory forecasting, reorder planning & safety stock management ✔ Purchase order creation, tracking & supplier communication ✔ International shipment coordination & freight quote management ✔ 3PL coordination across AU & US warehouse locations ✔ Warehouse inventory reconciliation & stock adjustments ✔ Logistics support for overseas suppliers and fulfillment ops ━━━━━━━━━━━━━━━━━━ BRANDS I'VE WORKED WITH ━━━━━━━━━━━━━━━━━━ - Empress Mimi — Shopify ops, inventory workflows, fulfillment & supply chain support for a global DTC brand - X-Pak Global — Purchasing, supplier coordination, freight & warehouse logistics - CenCal Motorsport — Product listings, SEO, image formatting & catalog management - Bahari — Full inventory audit, SKU standardization & Shopify catalog cleanup - PetNest — WooCommerce → Shopify migration, product cleanup & inventory setup - WorldWine — Product uploads, inventory updates & catalog maintenance ━━━━━━━━━━━━━━━━━━ TOOLS & PLATFORMS ━━━━━━━━━━━━━━━━━━ Shopify • Matrixify • Excel • Google Sheets • ShipStation • ShipBob • ShipMonk Carton Cloud • MYOB • Airtable • Notion • Asana • Monday(.)com • Trello ━━━━━━━━━━━━━━━━━━ WHY BRANDS HIRE ME LONG-TERM ━━━━━━━━━━━━━━━━━━ ⭐ I've managed 21,000+ SKUs — I don't get overwhelmed by scale ⭐ I catch operational gaps most VAs miss (inventory drift, SKU conflicts, PO errors) ⭐ I work across the full ops stack: catalog → inventory → suppliers → fulfillment ⭐ I'm built for long-term engagements, not one-off tasks ⭐ US & AU market experience — I understand your timezone and workflow needs 📩 Send me an invite or message — let's talk about what's breaking down in your backend operations and how I can fix it.

🏆 Top Rated Plus Supply Chain Consultant (Among Top 3% on Upwork) 🏆 Terrific Upwork History with 5000+ Hours & Counting 🏆 90 + Completed Projects with 5 Star reviews on Upwork and Counting Consultant in Supply Chain Management, Procurement, Logistics, Sourcing, Supply Chain Modeling, EDI, Warehousing, etc - Top Rated Plus (within a 6 month Timeframe) Team Experience 10 - 40 years each with Fortune 500 companies in the US, small/large production, factories and e-commerce stores. Our team's extensive supply chain experience is combined over 75 years+. We bring value when we work with company's from due to our experience with major ecommerce companies (FashionNova, largest supplier for towels to Walmart and Target, Intel), many small ecommerce companies (one of which below is is on track to do $80M+ annual - we saved this company $200K + in about couple months on their annual shipping costs based on their high volume). Also, we have experience working with Fortune 500 and Fortune 100 (Caterpillar, Honeywell, midsize printing company in Chicago grossing $25M a year). Rates are dependent after interview and discussion of specific project. - Owner of Investa Garden (Management Consulting Agency specialized in Supply Chain, Operations, EDI Development (CargoWise, etc), ERP Solutions and Full Stack Web Development): Based in Chicago with a global setup. We specialize in setting up Quality department, Quality Management Systems, Quality Assurance, Quality Management, Supplier Quality Audits. My business partner has over 35+ years in Quality Assurance, Auditing, QMS for Medical Devices / Chemical Companies Pharma companies (such as DuPont Chemical, Exxon, Pfizer, Dow Chemicals, Baxter, etc). Has been in this space since the 90s (36 years working for Fortune 100/500 companies and 18 years of pre & continuous education) - We build/manage Digital Supply Chains/Logistics infrastructure for e-Commerce companies whether you are starting out or at a point in the business where you would like a consulting team to take over current operations. Then, you are able to focus more on product design, sales, marketing or even retire. This is why we offer Management Consulting services because Supply Chain does not only affect operations but all parts of a business. - Experienced supply chain professional with a strong record of cross-functional, data-driven results and exceeding goals - 8 + years of Inventory & Vendor Management Experience in Entrepreneurial and Corporate Settings - Data-Driven financial and market research & analysis, regularly prepared and communicated to Senior Management - 7 + years of diverse B2B & Consumer Sales experience - US-Based I am a skilled supply chain / operations management consultant with the ability to help improve small-medium sized businesses with their supply chain needs, including the digital transformation of manual reporting, assessment and set up of database needs, ERP based analysis of inventory, process simplification of cycle counts, warehouse stocking recommendations and customer/client relationship improvements. I also hold a Bachelor of Business Administration degree with a concentration in Supply Chain Management from Loyola University, Chicago (Top 20 Schools for Supply Chain Management undergraduate program in the US) I can support long and short-term contract positions, remote-based projects, onsite (Chicago area) assessments and can provide a customizable consulting engagement to meet your supply chain needs. Key supply chain performance skills include: - Inventory & Vendor Management Experience with small-medium sized business environments - Supply chain process improvements including digital transformation, implementing reporting tools and developing metrics and analytics to drive cost reductions, labor improvements, and supply chain risk mitigation - Inventory performance analytics, including cycle counting processes and inventory obsolescence management - Experience with vendor negotiations and operational performance for the supplier relationships - Data-Driven financial and market research & analysis - Diverse B2B & consumer sales experience - Trilingual: English (primary), Hindi, & Urdu - Operational efficiencies improvements including creating databases and Excel-based reports to assist production and sales - Microsoft Excel (expert report and data management) - ERP Systems (EPICOR Vantage) - NAFTA (North American Free Trade Agreement) code applications - CAGE (Commercial And Government Entity) codes - Utilization of ERP system to assess inventory availability - Ability to create actionable ERP data extracts to resolve customer issues or improve daily operations - Warehouse process improvements for inventory accuracy metrics, including cycle counts - Implementation of product coding standards to improve NAFTA trade compliance Experience in starting and running E-Commerce Businesses from A-Z. Built full supply chain models in E-Commerce business.

Recent Client Feedback (5.0 ⭐⭐⭐⭐⭐) "Lusine delivered outstanding results on our Shopify eCommerce project. Not only did she complete every task with precision, but she also brought smart cost-cutting strategies, clear project direction, and high-level optimization insights that significantly improved our store’s performance. Her professionalism, attention to detail, and commitment went far beyond expectations. Highly recommended." 💼 What I Do Best 🛍 Shopify Store Management & Backend Setup Collection structure, navigation, menus Tagging, variants, metafields, metaobjects Full catalog organization (clean, neat, scalable) Shopify settings, shipping zones, multi-currency 🔍 Deep Product Research Trending, viral, high-demand items Supplier sourcing (AliExpress, Taobao, Alibaba, Shein, Afterlib, etc.) Price analysis & profit margin calculation Competitor research + store benchmarks ✍️ Product Listing & SEO SEO-optimized titles, descriptions, tags High-converting product pages Batch/CSV upload (clean & error-free) Photo renaming + alt tags for SEO boost ⚡ Shopify Optimization Speed & performance improvements UX fixes & structure polishing Removing duplicates, broken SKUs, bad tags CRO improvements for higher conversions 📨 Marketing Integrations Meta Pixel setup Google Analytics & Search Console Klaviyo basic flows (welcome, abandoned cart) ✨ Why Clients Love Working With Me ✔ Extremely organized & fast ✔ Clean structure + zero errors ✔ Beautiful SEO-friendly product pages ✔ Professional communication ✔ Daily updates with screenshots ✔ I take initiative & solve problems ✔ I always deliver more than expected You don’t just hire a Shopify assistant — You get a reliable e-commerce partner who understands the entire system end-to-end. 🚀 Ready to Scale Your Shopify Store? Whether you need product listings, full backend setup, catalog cleanup, supplier sourcing, or ongoing weekly management — I’ll make your store polished, optimized, and ready to generate more sales. 💬 Send me a message — let’s build your store the right way.