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What our customers are saying

At A Glance: Technical Support

Product support is one of the most important aspects of running any business that provides goods or services. Quality product support is a key factor when it comes to generating repeat sales and assessing customer needs. As the market becomes increasingly dominated by technical products and services, such as computer hardware, software, and online services, the need for more specialized and dynamic product support also grows. Technical support is a dynamic way to interact with customers of technical and complicated products. Quality tech support can improve customer relationships and sales by providing customized solutions and one-on-one interaction. If you are in the business of producing technical products, it is imperative you work with a tech support specialist to maximize your product’s effectiveness.

Tech support specialists are trained customer support professionals familiar with the variety of tech support systems that exist, including email, live chat, phone systems, and online tools. With experience in customer relationship management and a variety of multimedia technology, a specialist can help you design and implement a tech support system to fit any need. Hiring a freelance tech support specialist gives you access to an experienced professional who is capable of understanding the system of your choosing and sharing this understanding with you through training and consultation. Experts in tech support can also offer services for your business independently, reducing the stress on your core business team. Working with a freelance tech support specialist is a flexible way to increase customer relationship in a dynamic and efficient way.

Mobile Development

Helpful Tips & Best Practices for Android Developers

Many programmers will tell you that some of the biggest mistakes they’ve made have been through trial and error. Even an experienced developer can benefit from reviewing some of the best practices that Google lays out for Android projects. To help you start your Android app project off on the right foot, here are a few tips and best practices to consider.

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October 24, 2016

Web Development

Tips and Best Practices for Working With the .NET Framework

It’s not easy getting to know .NET. Not only do you have to learn the language, which is a combination of the C# and VB.NET programming languages, you also need to understand principles of object-oriented programming (OOP). Other than differences in syntax, the concepts are the same. Here are some tips to keep in mind when working in the .NET platform.

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October 21, 2016

Web Development

Backbone.js: An MV-Style JavaScript Library

Backbone.js is a JavaScript library that was designed with specific goals: to keep client-side JavaScript code clean and organized, and to make it easy for developers to connect that code with their site’s server-side applications. Find out what makes it such an important addition to the technology landscape.

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October 20, 2016

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