×

How it works

Find an amazing freelancer

Just tell us about your project and in seconds we'll match you with experts. Quickly browse their profiles and proposals, then hire your favorite.

Get quality work right away

Kickoff your project in hours, not weeks. Instantly scale your team with a skilled specialist, collaborating in your own shared online workspace.

Safe payment, zero worries

Invoicing, payment and tax forms are handled on Upwork. And with Upwork Payment Protection, you only pay for work that's rightly billed.

Get Started

More details? Check out our FAQs

Find the World's Best Technical Support Agents

Upwork is the leading online workplace, home to thousands of top-rated freelancers. It’s simple to post your job and get personalized bids, or browse Upwork for amazing talent ready to work on your Technical Support project today.

Browse Freelancers
OpenTable Logo
Pinterest Logo
Unilever Logo
Panasonic Logo
NBC Logo

What our customers are saying


At A Glance: Technical Support

Product support is one of the most important aspects of running any business that provides goods or services. Quality product support is a key factor when it comes to generating repeat sales and assessing customer needs. As the market becomes increasingly dominated by technical products and services, such as computer hardware, software, and online services, the need for more specialized and dynamic product support also grows. Technical support is a dynamic way to interact with customers of technical and complicated products. Quality tech support can improve customer relationships and sales by providing customized solutions and one-on-one interaction. If you are in the business of producing technical products, it is imperative you work with a tech support specialist to maximize your product’s effectiveness.

Tech support specialists are trained customer support professionals familiar with the variety of tech support systems that exist, including email, live chat, phone systems, and online tools. With experience in customer relationship management and a variety of multimedia technology, a specialist can help you design and implement a tech support system to fit any need. Hiring a freelance tech support specialist gives you access to an experienced professional who is capable of understanding the system of your choosing and sharing this understanding with you through training and consultation. Experts in tech support can also offer services for your business independently, reducing the stress on your core business team. Working with a freelance tech support specialist is a flexible way to increase customer relationship in a dynamic and efficient way.

Web Development

Is Cloud Bursting Right for You?

Cloud bursting is one of the most buzzed about applications for the hybrid cloud. In this article, we’ll explore what cloud bursting is, when you should consider it, and what challenges you should expect in implementing it.

Read More

July 28, 2016

Web Development

Continuous Integration Development with GitHub and CircleCI: How It Works & How to Get Started

Continuous integration (CI) is a common practice in development that involves integrating code into a shared repository like GitHub several times a day. In this article, learn how to set up a development environment with CircleCI, a powerful, free CI tool.

Read More

July 26, 2016

Web Development

Hybrid Cloud: A Brief Intro

Hybrid cloud solutions give organizations the scalability of the public cloud while maintaining data security. In this article, we look at what a hybrid solution entails as well as how it compares to public and private clouds.

Read More

July 25, 2016

Bring your idea to life with a Technical Support freelancer now

Get Started