Hire the Best Technical Support Specialists
in Indonesia

Professional Summary Experienced Remote Tech Support Specialist with 20+ years helping individuals and small businesses resolve hardware, software, and network issues. Skilled at remote troubleshooting via TeamViewer, Zoom, and other tools. Known for patience, empathy, and clear communication, able to guide users calmly through stressful technology failures. Expert in interpreting technical documentation and translating complex systems into simple, actionable guidance. Professional Experience Freelance / Independent - Remote Tech Support Specialist Ongoing - Present Delivered remote support for computers, networks, software, and devices worldwide. Used TeamViewer, Zoom, and remote desktop tools to troubleshoot and resolve issues quickly. Applied deep understanding of software behavior and system functionality, anticipating issues even when systems malfunction. Explained technical solutions clearly to users of all skill levels. Assisted with system setup, optimization, and maintenance for individuals and small businesses. Built a professional business model from years of informal tech support for friends and family. Qualified for Appen LLM (Large Language Model) project work involving AI training and evaluation. Key Skills Remote troubleshooting: TeamViewer, Zoom, AnyDesk Hardware & software support: PCs, laptops, OS, networking Documentation & problem-solving: Reading manuals, explaining complex systems simply Soft skills: Patience, empathy, clear communication, user-focused support Languages: Dutch (native), English (fluent), German (basic) Education & Training Continuous self-directed learning in computer systems, software, and networking Practical experience supporting diverse users and environments 1998 Interaction Design (Bachelor of Engineering) 1993 Technical Diploma in Mechanical Engineering Fields of Interest AI training and model feedback (data labelling, quality control, prompt evaluation) Data entry and data verification (accuracy-focused digital workflows) Objective Provide efficient, reliable, and empathetic remote tech support to clients worldwide. Open to freelance, contract, or permanent remote opportunities where technical expertise and user-cantered service are valued.

As a seasoned WordPress Technical Support Specialist with over a decade of experience, I excel in providing top-notch technical support, site maintenance, and malware removal. I have a proven track record of successfully completing extensive malware removal projects, ensuring websites run at peak performance and security. My proficiency in troubleshooting and optimizing WordPress sites allows me to effectively resolve JavaScript errors and database issues. Utilizing my skills in PHP, MySQL, and WordPress, I deliver tailored solutions that meet diverse client needs. At your service! Hendra

From troubleshooting tech to leading teams, reviewing content to refining platforms-I've spent 7 years sharpening an eye for detail and a voice that connects. Now, I'm turning that experience into words that work. I'm ready to craft content that speaks, sells smartly, and hits where it matters. Let's turn insight into impact-one line at a time. INTERESTS Music Production Audio Engineering Content Writing Copywriting

Hello *I’m Putri, the future of your Reliable Admin & Tech-Savvy Virtual Assistant * I’m a detail-oriented professional with 5+ years of administrative management experience in the food industry and additional hands-on experience as a Technical Support Specialist in IT. This unique blend allows me to combine strong organizational skills with technical know-how, making me a reliable partner for clients who need accuracy, structure, and adaptability in their business operations - so you can stay focused on growth. *Administrative Expertise: Data entry, daily reporting, and document organization Scheduling and workflow coordination Ensuring processes run smoothly and in line with SOPs *CRM & Tools Proficiency: GoHighLevel: CRM setup, pipeline tracking, lead management, landing page edits Pipedrive: Custom fields, pipeline organization, and lead data updates ClickUp & Google Workspace: Task management, reporting, and collaboration WordPress: Content editing and updates (basic) Clients value me for my reliability, attention to detail, and tech-savvy. I not only handle administrative tasks with precision but also ensure your CRM and workflows stay well-organized, helping you save time and run operations efficiently. If you’re looking for a dedicated Administrative & CRM Specialist who can bring structure and consistency to your business, I’d love to work with you.