Hire the Best Customer Service Representatives
in Indonesia

Drowning in missed appointments, email overload, or messy systems? I’m your reliable Administrative Virtual Assistant & Customer Support Specialist, ready to bring order, ease, and consistency to your daily operations. What I Do Best: 📅 Calendar Management | 📧 Inbox Zero | 💬 Data Entry | 📌 Project Coordination With 2+ years of experience supporting CEOs and founders, I help transform overwhelm into structure. From startups to solo professionals, I streamline workflows using Google Workspace, ClickUp, Trello, HubSpot, Calendly, and more—so you can focus on growth instead of admin. Services I Offer: ✔ Calendar & Scheduling • Prevent double-bookings & no-shows • Tools: Google Calendar, Calendly ✔ Email & Inbox Management • Decluttering, filtering, follow-ups • Save 30–50% of your email time • Tools: Gmail, Outlook, Slack ✔ File Management & Data Entry • Keep files secure, searchable, and synced • Tools: Google Drive, Dropbox, Sheets, Airtable ✔ Customer Support & CRM • Fast, empathetic, professional communication • Consistently high client satisfaction (98%+) • Tools: Zendesk, HubSpot, Intercom, Freshdesk ✔ Project & Task Coordination • Keep teams aligned and deadlines on track • Tools: ClickUp, Notion, Trello, Asana ✔ Travel & Logistics • Smooth bookings for travel & meetings • Tools: Trip.com, TripAdvisor 🚀 Ready to work smarter, not harder? Message me or hit “Invite to Job” and let’s build the systems that will save you time and energy.

If you need someone who can hit the ground running, I'm your person. I've spent years working in fast-paced, high-pressure environments where I had to wear multiple hats at once: managing 300+ monthly customer orders, coordinating across teams, handling complaints, tracking revenue across multiple cities in Google Sheets, and keeping operations moving even when things got messy. What I bring to your business: → Operations & Data Management: Built and maintained multi-sheet Google Sheets systems tracking revenue, staff performance, costs, and KPIs for a service business across 3 cities → Customer Service & Communication: Handled inbound inquiries, order coordination, and complaint resolution — consistently keeping clients informed and satisfied → Content & Social Media: Produce short-form educational video content on TikTok using CapCut, including scripting, on-camera delivery, and editing. Also managed Instagram Stories for business accounts → Admin & Tools: Proficient in Google Suite, Microsoft Office, Notion, Canva, CapCut, Zoom, Slack, and more I'm detail-oriented, proactive about deadlines, and comfortable working independently. I adapt quickly to new tools and systems. Let's talk about how I can make your workload lighter. Some of the systems that I have experience with: - Microsoft Office (Excel, Outlook, Word, PowerPoint) - Google Suite (Spreadsheet, Mail, Docs, Slide, Drive) - Zoom, Teams, Skype, Discord, Slack - Notion - Calendly, Google Calendar, Microsoft Calendar - Canva, Capcut, Lightroom - Chat GPT

Enthusiastic and quick-learning virtual assistant with a solid background in customer service, content moderation, and project management. I am eager to leverage my diverse skills remotely while bringing fresh, proactive energy to every task. Customer Service & Communication: Strong foundation in handling customer inquiries across various channels, including phone, email, and live chat. Passionate about delivering exceptional service and resolving issues with care and efficiency. Example: Successfully de-escalated a customer complaint, leading to positive feedback and a 20% increase in customer retention. Content Moderation: Experience in ensuring online content complies with community guidelines. Capable of reviewing and moderating content with attention to detail while maintaining a respectful, safe space. Example: Managed a social media platform’s community, removing harmful content promptly and communicating with users clearly and professionally. Project Management & Organization: While relatively new to virtual assistance, I’ve honed my organizational skills through managing projects and leading cross-functional teams. Passionate about delivering results and meeting deadlines while coordinating tasks and keeping everything on track. Example: Led a project with a cross-functional team, delivering it on time and within budget by effectively coordinating tasks and maintaining clear communication. Multitasking & Efficiency: Highly organized and skilled at juggling multiple tasks in fast-paced environments. Whether it’s scheduling meetings, managing emails, or organizing calendars, I’m able to maintain efficiency while ensuring everything runs smoothly. Example: Coordinated several virtual meetings per day while handling scheduling requests and maintaining a smooth workflow. Tech-Savvy & Time Management: Proficient in tools like Microsoft Office, Google Workspace, CRM systems, and project management platforms (Trello, Asana). I’m committed to learning and adapting quickly to new tools and systems to make tasks as efficient as possible. Example: Managed scheduling for a busy executive, using calendar tools to streamline appointments and eliminate conflicts. Problem-Solving & Flexibility: Able to think on my feet and resolve issues with a can-do attitude. Ready to tackle challenges as they come while learning from every experience. Example: Improved response time for client emails by implementing a more efficient system for handling inquiries.

Need a reliable partner to manage your customer experience via chat, email, or phone? You have found one! Helping you scale your operations efficiently by managing your customer is my specialty, and I have over seven years of experience as a customer service representative in the fintech, e-commerce, and wellness support industries. I understand that excellent support isn't just about being nice—it's about accuracy, speed, and retention. As a customer support specialist, my goal is to resolve issues on the first contact and protect your brand's image. Why work with me? ✅ I know the platforms: Shopify, WooCommerce, Shopee, and various CRMs. ✅ I know the industry: Experience in fintech (retention/general), sports (football or soccer), and e-commerce. ✅ I’m tech-savvy: I research technical issues and explain them simply to your customers. ✅ I’m reliable: Proactive, goal-driven, and adaptable to your specific workflows. Have a backlog of tickets or need someone to take over your chat? Drop me a message, and let's get to work! 🚀

Hi! I'm Nova a dedicated Virtual Assistant with 6+ years of experience in Customer Service, 2 years as a Virtual Assistant, and 1 year in Data Entry. I help busy entrepreneurs, small business owners, and teams save time and stay organized by handling repetitive tasks with precision and care. I help businesses deliver excellent customer support and manage their admin tasks efficiently — so they can focus on growing their business. 🔹 What I Do Best: 💬 Responding to customer inquiries via email, live chat, or social media 🧾 Accurate and fast data entry (Excel, Google Sheets, Shopify, etc.) 📅 Scheduling via Calendly & managing calendars 🛒 Handling order processing, returns, and product updates on Shopify ⏱️ Time tracking and productivity support using tools like Clockify 🗂️ General admin support and documentation using Google Workspace & Microsoft Office 🔹 Tools I Use Daily: Google Workspace | Microsoft Office | Shopify | Calendly | Clockify | Discord What you can expect from me: ✔️ Clear communication ✔️ Attention to detail ✔️ Quick turnaround ✔️ 100% commitment to deadlines I'm known for being detail-oriented, responsive, and easy to work with. I take ownership of every task and treat your business as if it were mine. I’m always open to learning new tools and adapting to your workflow. Let’s work together to make your day more productive and stress-free! 📩 Ready to get started? Send me a message and let’s talk about how I can support your business.

I help founders and fast-growing businesses streamline their operations by combining technical expertise, business support, and operational execution. As a Computer Engineer specialized in Data Science with over five years of professional experience, I bridge the gap between technology and business. I have more than three years of experience as an L1/L2 Technical Support Engineer at Hewlett Packard Enterprise, where I supported international enterprise clients in both French and English, troubleshooting technical issues, coordinating with engineering teams, and ensuring service excellence under strict SLA environments. Beyond technical support, I have worked across business operations, executive assistance, customer success, sales support, and project coordination. I enjoy bringing structure to fast-paced environments, solving problems proactively, and helping founders stay focused on strategic growth. Here’s how I can support your business: • Executive & Administrative Support • Technical Support (L1/L2) • Business Operations & Process Coordination • Project & Task Management • Customer Success & Client Communication • CRM Management (Salesforce, Freshdesk, HubSpot) • Documentation & Process Improvement • Data Analysis & Reporting (Excel, Power BI) • Google Workspace & Microsoft 365 • AI Productivity Tools (ChatGPT & AI-assisted workflows) • Cross-functional Team Coordination • Technical Troubleshooting & Incident Management I am comfortable working across technical, operational, and administrative responsibilities. Whether it’s coordinating projects, troubleshooting software, organizing workflows, communicating with clients, or supporting business operations, I take ownership and focus on delivering efficient, reliable solutions. I’m fluent in French and English, experienced in remote international environments, and always eager to learn new tools and improve existing processes. Let’s discuss how I can help simplify your operations and become a reliable extension of your team.