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Check out Administrative Assistants with the skills you need for your next job.
Clients rate Administrative Assistants
Rating is 4.8 out of 5.
4.8/5
based on 39,880 client reviews
  • $30 hourly
    If you are looking for an experienced Executive VA that has over 6 years working with top CEOs, Founders and small business owners alike, then you are in the right place! I specialize in helping business owners and executives regain time in their day to complete higher-level tasks. My job is to take over and manage all the mundane day to day tasks while keeping you organized, in shape, and help you realize your company's potential. Some of my specialities include, but are not limited to: **Email and Client Follow - Up **Software-as-a-Service (SaaS) **Social Media Management **Customer Relationship Management (CRM) and Customer Service **Calendar Management and Scheduling **Web and Academic Research **Project Management **Consultancy **Basic WordPress Know-How Some software that I have a fluent and working knowledge of include: *Slack *Zoom *G-Suite/Google Workspace *Zoho CRM + Zoho Desk *Calendly *Microsoft Office *LinkedIn and LinkedIn Profinder *Hootsuite *Asana *Paypal Invoicing *Crisp chat, RingCentral, Nextiva, and more! I'm a fast learning self-starter who likes to hit the ground running. I've never seen a challenge that I am not willing to take on and excel at.
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    Social Media Management
    Customer Service
    Google Docs
    SaaS
    Customer Relationship Management
    Google Workspace
    Microsoft Office
  • $25 hourly
    *Registered Nurse (Associate Degree) *18+ years working for Health Insurance Company *HEDIS experience *HIPPA knowledge *Medical Terminology knowledge *Knowledge of CPT and ICD-9 codes *Data Entry skills, good organizational skills, able to enter data correctly with strong attention to detail and able to handle multiple tasks. (Familiar with Microsoft Word and Excel software) * Excellent communication skills, whether in person, by phone or through correspondence. * Detail oriented. * Time management skills, can stay on task and complete work in timely manner. * Dedicated home office with high speed internet, access to computer, printer and phone.
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    Mental Health
    Quality Assurance
    Nursing
    Interpersonal Skills
    Microsoft Outlook
    ICD Coding
    Microsoft PowerPoint
    Customer Support
    Electronic Medical Record
    English
    Microsoft Word
    Time Management
    Microsoft Office
    Microsoft Excel
  • $45 hourly
    20+ Years Of Virtual Assistant & Customer Service Experience I focus on providing reliable, thorough and honest VA work for positive impact businesses. 🥇 "I have had the pleasure to work with Caoimhe on many occasions. She has always been very professional, punctual and always delivered before the deadline which I truly appreciated! She has helped with highly sensitive project proposals and always offered her expert advice to accommodate tasks and ensure the best possible result for everyone involved. I wish her a lot of success on her ongoing professional endeavours - everyone will be lucky to have her on their team!" - Elina Grave, Professional Digital Partnership Manager Hi, I'm Caoimhe, from Ireland 🇮🇪 I offer a variety of virtual assistant services and solutions to help businesses and organisations make more time for what they do best. Here are a few highlights of the areas I can help you with: ☞ Customer Service ☞ Email Management (I love an empty inbox!) ☞ Internet Research ☞ Social Media Maintenance ☞ Proofreading & Editing ☞ Report Writing ☞ Travel Planning ☞ Light Bookkeeping ☞ Calendar Management ☞ Personal Life Management ☞ Digital Marketing Support ☞ Transcription I'm a native English speaker with an honours Bachelor's degree in English. I have a personal interest in the study of language and am meticulous about grammar and punctuation. I would consider myself to have exceptional editorial and research skills. My background includes 20+ years of virtual assistant and customer service experience. Over the last few years, some of the roles I've been in have been Virtual Assistant, Event Producer, Community Outreach Officer, Data Researcher, Editor, Proofreader and Web Administrator. I consider some of my greatest strengths to be honesty, reliability, loyalty, conscientiousness and my love of organisation! You can rely on me to get the job done well and on time. ------ 🥇 "Caoimhe worked for me as an event producer, PA, and hospitality manager since September 2016. I have no hesitation in recommending her, as she is highly responsible, conscientious, dedicated, detail-oriented and a great host. She would make an excellent choice!" - Tobias Slater, Managing Director for The Summer House Weekend ------ Tech Details: I use an Apple MacBook Air and have a 100MBPS wifi connection. Some of the platforms I can help you with include: ✔ Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) ✔ Scheduling (Calendly, Doodle, Hootsuite, CreativeStudio, Buffer, LearnCube) ✔ Customer Relationship Management (Hubspot, ActiveCampaign) ✔ Event Planning (Eventbrite, MeetUps, Brown Paper Tickets, Egencia) ✔ Task Management (Evernote, Trello, Asana, ClickUp) ✔ Cloud Storage (Dropbox, Google Drive) ✔ Admin & Email Management (Google Suite, Microsoft Office, Streak, Mailchimp, Airtable) ✔ Communications (Zoom, Skype, Slack, Voxer, Whatsapp) ✔ Light Bookkeeping (Wave, Paypal, Stripe, QuickBooks) ✔ Website Maintenance (Squarespace, Wix, Carrd) ✔ Design (Canva, LucidChart) ✔ Marketing Management Tools (Sellics) ✔ Cloud-based Data Entry (Fastfield) Thanks for learning about me. If you'd like to work with me, please invite me to your job. I look forward to freeing up more time for you! Caoimhe Goggins
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    Editing & Proofreading
    Travel Planning
    Customer Service
    Report Writing
    Social Media Plugin
    Project Management
    Scheduling
    Light Bookkeeping
    Data Entry
    Email Support
    Google Docs
    Google Sheets
  • $20 hourly
    I have experience in managing an online retail store, replying to customers in a timely manner and handling office clerical work in a fast paced environment. I can provide online and phone support for you and/or customers. I have customer service experience and understand the importance of maintaining an excellent relationship with our customers. I managed my online eBay and Amazon store for over three years. I understand the market inside and out. I can also provide online assistance with anything that can be done remotely. I am a millennial with excellent social media and online presence skills. I am currently a computer science student with plenty of free time to help you with your business. I am also fluent in Spanish, but English is my native language.
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    Email Communication
    Scilab
    Swift
    Python
    C++
    MATLAB
    Adobe Photoshop
    Email Handling
    Data Entry
    Customer Support
    Amazon Webstore
  • $25 hourly
    Hey there! I'm a self-made, self-taught individual with a strong drive to succeed. I'm highly motivated and a fast learner, and I've gained valuable experience in a variety of fields, including customer service, sales, and programming. In the past few years, I've provided consistent and reliable support to three clients across three different continents. I'm a versatile problem-solver who pays great attention to detail and is able to understand and execute on my clients' vision. I'm naturally enthusiastic and highly emotionally intelligent, which helps me build strong connections with the people I work with. I'm always striving to be the best I can be, and I set high standards for myself. I don't need supervision, and in fact, I'm capable of supervising others. I'm currently seeking new opportunities, and I'm particularly interested in positions in management. With a 100% job success rate on Upwork, I'm confident in my ability to succeed in any role I take on. My skills are but are not limited to Project Management, Team-Building, Professional Customer Service, Call Support, Outstanding Communication, Fast Learner, Extremely Organized and Attentive to Details, Great Verbal and Written Communication, Documentation, Microsoft Office Suite, Slack, Zoom, Github, Gitlab, CSS5, CSS Methodology Bem, SASS, HTML5, Angular, Javascript, Typescript, NGRX, NXJS, Cypress Testing, Mobiscroll, SquareSpace, WordPress Management, Content Writing, G Suite, Email Management, Social Media Management, Notion, Freshdesk, Trello, Team Player, Precise Time Management and Great with Deadlines, Creative with Creating Solutions, Top Confidentiality. Thanks for taking the time to get to know me!
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    Email Communication
    Online Help
    File Management
    Marketing Operations & Workflow
    Documentation
    General Transcription
    Customer Service
    Light Project Management
    Online Chat Support
    Phone Support
  • $15 hourly
    I have 15 years of experience in customer service and administrative support. I have gained knowledge and skills in financial services (banking & brokerage), fraud operations & AML procedures. Within eight years of working online, I've also acquired and harnessed new skills as a Personal Assistant and a Project Manager dealing with software development project management, QA testing, website maintenance, social media graphic & ppt creations, blog & video posting & editing, bookkeeping, web content writing and translation. Platforms/Tools Used: Zoho, Zendesk, JIRA, Asana, Teamwork, Filezilla, Limelight, Salesforce, Amazon, Shopify, Amazon, eBay, Stripe, ActiveCampaign, IPS, Atrium, Canva, Stencil, Prezi, IPS, DLGuard, Crowdfire, Helpshift, Helpscout, Giorgias, AirBnB, Guesty, Base, Trello, Wordpress, MailChimp, SEMRush, Ahrefs, Quickbooks, Freshbooks, FattureinCloud, Pipedrive, Presentermedia, Videoscribe, Tawe, LastPass, 1Password Kashflow, Equifax, Accurint, VerID, TransUnion, Authorized.Net, Shipwire, VCC, Zoiper, MicroSIP, five9, 8x8, ringcentral. I speak fluent English and Italian while I know basic German. I have also done occasional/seasonal jobs within Italian hospitality industries. I’m flexible, fast-learner and I have a quick adaptability proven by my various work experiences in different environments with huge cultural differences. Hopefully you'd be happy to welcome me to your team for a long term commitment.
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    Digital Marketing
    Hospitality
    Software QA
    English to Italian Translation
    Customer Service
    Customer Satisfaction
    Customer Support
    Bookkeeping
    Social Media Management
    Italian
  • $15 hourly
    Bonjour ! Je suis rédactrice SEO et assistante virtuelle. Je vous propose mes services de rédaction (articles de blog, fiches produits et tout autre article pour le web), d'optimisation SEO, d'intégration, de traduction (français vers anglais), de support client, d'assistance administrative... Pourquoi me choisir ? Avec moi, les tarifs sont négociables en fonction du type et de la quantité de travail à effectuer. L'engagement est également la chose la plus importante pour moi. Si je m'engage à faire votre travail, il sera fait. L'élément suivant qui est important pour moi est le respect des délais. Si le travail est plus important et le délai plus court, je peux aussi travailler le week-end pour que le travail assigné soit fait à temps. D'autre part, un résultat de qualité est également un impératif pour moi. Je vous livrerais un travail sans fautes et ce n'est pas parce que c'est mon besoin, mais parce que je ne veux pas vous déranger pour corriger un ouvrage incorrect. Enfin, je crois aux relations de confiance. Avec moi, toutes vos données confidentielles seront gardées en sécurité. Vous pouvez vous fier à moi sur ce point. Hâte de collaborer avec vous, Daniella
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    Google Search
    Copywriting
    Email Support
    Sales Writing
    Article Spinning
    Canva
    Product Description
    WordPress
    Shopify SEO
    Yoast SEO
    SEO Backlinking
    SEO Writing
    Content SEO
  • $15 hourly
    I am a full time freelancer and has several years of experience as a Virtual Assistant. I have helped small, medium, and large businesses grow by being an Office Manager responsible for doing administration tasks so that you, as a business owner, can focus on more important matters. Let me help you and let's make your dream a reality. Why Hire Me? • Efficient and effective work ethic • Quick response on Upwork, even via Email • Full-Time Freelancer in Upwork, available 24/7 • I can handle pressure and am serious about deadlines Skills: -✅Data Management -✅Basic Graphic Designing -✅Online Research and Lead Generation -✅CRM Management -✅Calendar Management -✅Database Management -✅Email Management -✅Appointment Setting -✅Project Management -✅Bookkeeping (Accounts Payable Management, Accounts Receivable Management, Reconciliation) -✅Copywriting and Content Writing -✅40 WPM with 99% accuracy Applications and Tools, websites I use: Google Sheets, Google Docs Microsoft Excel, Microsoft Word Asana, Trello, Basecamp, Kartra Authentisign, Hellosign, DocHub Slack, Outlook, Yahoo, Gmail Canva, Paint, Acrobat Facebook, Instagram Quickbooks Online, Xero, Simpro, Hubdoc, Myob Google Drive, Dropbox, OneDrive
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    Google Workspace
    Accounts Payable Management
    Scheduling
    Accounting Software
    Intuit QuickBooks
    Xero
    Bookkeeping
    Email Communication
  • $15 hourly
    "Whatever you do, work at it with all your heart, as working for the Lord" [Colossians 3:23] I have more than 25 years of experience working in the legal field (both in litigation and conveyancing matters). I am an independent worker, very attention to details and have good written communication skills. I have the ability to type 75 wpm. I am also an experienced transcriber (with 9 years of experience) with 99% of accuracy both in legal and medical terminology. I have assisted in transcribing dictations for law firms and psychiatrist/psychologist/doctors (which includes estate planning matters, work injury damages claims, judgments, witness statements, medical reports etc). I am very familiar with the Australian, UK and American accent. I am able to punctuate sentences correctly by listening to the tone of voice and to break into new paragraphs when topic changes. I can offer my best services in the following areas: - paralegal services (experienced in using LEAP) - transcribing of dictation/audios/videos (experienced in property inspection/medical/legal transcription) - online/offline data entry - updating database (experienced in PropertyMe, Smartsheet) - typing of PDF documents/scanned image/handwritten notes to word format or spreadsheet - internet research - translation of English to Malay, Malay to English - creating quote photos I hope to build a good working relationship with my Upwork client and I am willing to be trained further in any other area to submit to the needs of my client in order to provide excellent service and good quality work.
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    Legal Writing
    English to Malay Translation
    Office Administration
    Data Entry
    Typing
    Database Management
    Microsoft Word
    Legal Transcription
    Medical Transcription
    General Transcription
  • $32 hourly
    Experienced administrative assistant with over 10 years under my belt. Whether you are overwhelmed with work or just a startup, medium, or small business looking for a contractor I'm your girl! I can build PowerPoint Presentations, short videos, and print outs. I have experience in: - Graphic Design - Report Generating - Data Entry - Document Procurement - Data Analysis - Scheduling - Human Resources I am experienced with: - Microsoft Office - Canva - Adobe Photoshop/ Lightroom - Google Sheets/ Documents - and much more to satisfy your business needs. I am good at following instructions and able to learn various systems, and create enhancements. Regular communication is really important to me, so let’s keep in touch!
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    Executive Support
    Merchant Account Setup
    Receptionist Skills
    Squarespace
    Email Platform Account Setup
    Marketing Analytics
    Data Wrangling
    SQL
    DocuSign
    Wix
    Website
    Document Conversion
    Microsoft Office
    Graphic Design
  • $40 hourly
    If you need a self-motivated, high functioning virtual assistant look no further. I am eager to support your growth and advancement through attention to detail, anticipating others’ needs, and problem resolution. My passion is to support the success of others through dedicated collaboration, with minimal supervision anchored in a willingness to learn, and a positive, forward focus to get the job done well every time. I have served behind the scenes for small to large, nonprofit and corporate entities. Coordinating efforts to track and complete detailed work on time, I have successfully maximized achievements anchored in good communication with a team effort, even with key players who are virtually connected. Skills & Expertise Calendars, emails and project tracking across multiple time zones Detailed international travel Document creation: design, content, layout of brochures, mass mailings, manuals and presentations Strong communication skills: verbal, written, editing Internet research: market analysis for presentations or content development Operations and process documentation Social media: strategic marketing posts to LinkedIn, Pinterest, Instagram, Facebook Electronic and hard copy document management Event planning: budget management, contract negotiations, site and vendor selection MS Office Google Suite Adobe Acrobat DocuSign Dropbox Salesforce An enthusiastic team player able to collaborate with all levels of personnel, clients and vendors. I am well suited for your diverse tasks and I look forward to discussing how I can further your success!
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    Writing
    Travel Planning
    Scheduling
    Problem Solving
    Online Research
    Kajabi
    Microsoft Office
    Google Workspace
    Email Software
    Event Planning
    Editing & Proofreading
    Calendar Management
    Content Rewriting
    Executive Support
  • $45 hourly
    I have over a decade of office experience working in a financial industry before moving on to a retail industry. Finally, before turning freelance, I worked in a tax services company. I have experienced working as an administrative virtual assistant doing various tasks, simple and complex, with accurate and excellent results. I am well versed in all areas of administrative works such as: • email management • file management • customer relationship management • case management • quality control/reviewing errors • google forms and google sheets creation • customer service • online research • data entry • data extraction • data mining • data scraping • data collection • data cleaning • lead generation • converting files • managing calendar • booking travel • scheduling appointments • tax preparation assistance • receipt reconciliation • creating reports using microsoft excel/spreadsheet I pride myself on being extremely professional and aim to deliver exceptional results promptly. I’m looking forward to working with you and helping you streamline your tasks to improve your business’s productivity.
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    Data Scraping
    Salesforce Lightning
    CRM Software
    Form Completion
    File Management
    Data Collection
    Case Management
    Quality Control
    Data Extraction
    Accuracy Verification
    Email Support
    Data Entry
    Lead Generation
  • $10 hourly
    Hi there, I'm Ray. For over 3 years I've developed in the Communications field. Starting in 2020, I served as Assistant Copywriter for an emerging music blog project in both English and Spanish, publishing 12 exciting interviews with several musicians in the EDM scene. The last 2 years I worked for a Property Management Company as a Marketing Assistant / Copywriter, with over 500 ads published with an excellent converting rate. During my time in this position, the company grew 20% in managed properties due to the amazing reputation built in part to my successful ads' copy. I am comfortable working in groups and in multicultural environments since I have developed my experience in different countries across South America and have worked with people from all around the world. Furthermore, I am interested to enrich my skills from new challenges and experiences. The services I'm familiar with (though not limited to) are: -Content Writing, Copywriting, and Proofreading -Executive and Virtual Assistant -Data Research and Data Entry -Translation and transcription EN-ES-EN -Email handling -Administrative Support (Asana, Trello, G-Suite, Video Conference Platforms) As an adaptable and detail-oriented person, along with the skills I mentioned before I can provide great performance in order to achieve your goals and grow together. Let me know about your brand and feel free to mark a meeting. Thank you!
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    Content Writing
    Email Communication
    English to Spanish Translation
    Spanish to English Translation
    Writing
    Copywriting
    Data Entry
    General Transcription
  • $27 hourly
    I am a quick learner in all situations I am placed in. After initial instructions, I do well in making decisions and paying attention to all details. I have had experience being an administrative assistant, and I wish to continue my experience to sharpen my skills. I have worked in many environments where I was required to properly and efficiently respond to contacts, as well as, multi-task when necessary. I am comfortable with meeting deadlines and ensuring all work, and its components, are done well and all tasks are complete.
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    Customer Service
    Email Etiquette
    General Transcription
    Data Entry
    Microsoft Office
  • $26 hourly
    Reliable, organized, and independent. Always ready for a challenge. If you need an enthusiastic go-getter, let's talk. What I do: ● Travel planning and consultancy ● Project management and task automation ● Team management and support ● Online events management ● Calendar management ● Social media management ● Email management ● Marketing campaigns management ● Content writing, presentations, transcription and notes ● Editing, proofreading, and document formatting ● Targeted research and data analysis ● VAs recruitment and management
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    Project Management Professional
    Project Management
    Virtual Assistance
    Portuguese to English Translation
    Human Resource Management
    Management Skills
    Travel Planning
    Translation
    Team Management
    English
    Portuguese
  • $30 hourly
    A self-motivated person that loves solving problems. I'm very tech-savvy and enjoy learning new ideas. I have a background in Business & Technology and HCI (Human Computer Interaction). I took various courses that focused on concepts on user experience, software engineering, usability, mock-ups, software requirements, and project management, which gives me the tools necessary to give the best performance in this digital era. I have Experience in customer service from owning a small business for over 5 years. I'm a person that enjoys growing and is always looking for a new challenge to take on.
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    PDF Conversion
    Data Analysis
    Marketing Strategy
    Castilian Spanish
    Marketing Automation
    Adobe PDF
    Data Entry
    Microsoft Excel
  • $35 hourly
    With extensive experience in accounting, project management, customer service and more, I have successfully worked in many industries such as tech, sports/fitness, industrial, manufacturing and digital marketing. I am advanced in Microsoft Office (especially Word and Excel), Google Suite, QuickBooks, monday.com, Canva, Notion, Asana, Dropbox, Slack, Trello, Loom, Zoom, Basecamp, HelpScout, Sharepoint, DocuSign, and DocSend, MindBody, Shopify, MailChimp, Momence, Jira and WordPress. I also have proven skills in copywriting, proofreading, report generating, note taking and research. My aim is to continue providing the best services possible so you can focus on growing your business.
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    Customer Experience
    Online Market Research
    Email Automation
    Project Management
    Light Bookkeeping
    Travel Planning
    Social Media Engagement
    Email Support
    Affiliate Marketing
    Microsoft Office
  • $20 hourly
    Over the last 13 years, I have provided administrative, marketing, social media and customer support in a variety of settings including financial services, sales, mobile application, corporate stock, corporate philanthropy, executive education and commercial/residential real estate. Working in various settings allowed me to quickly become an expert in the entire Microsoft Office suite. As a freelancer, I've gained great experience using a variety of CRM's and various other online software including MailChimp and Canva. During my professional career, I was frequently selected to create PowerPoint presentations for CEO's, CPO's, CFO's, Board of Trustees meetings, and educators due to my eye for detail and creative flair. I am frequently commended for my positive attitude, reliability, and my ability to multitask and work independently. I love how freelance work allows me to share my knowledge and skills with a great multitude of people. I am interested in both small projects and long-term assignments requiring me to dedicate up to 10 hours per week. If exceptional work done with a smile is what you're searching for, look no further.
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    Canva
    Social Media Marketing
    Marketing Communications
    Mailchimp
    Database Management
    Data Entry
    Email Communication
  • $25 hourly
    I am passionate about customer service related goals, targets and necessary points of refinement that can so often go overlooked in large corporations. Performing extensive support functions—including managing web content, communicating with teams, sending newsletters, and coordinating general operations—while maintaining a consistent level of professionalism and accuracy. I am fluent in French, Dutch, and English, and I have a basic knowledge of German, Italian and Spanish. I Communicate consistently via phone, email or Skype, ensuring reliable ongoing contact for a smooth running of every project I work on. Demonstrating proficiency in a wide array of software programs, including social media channels. Balancing multiple tasks within time-sensitive environments while providing top-level organization and interpersonal skills.
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    Blog Writing
    Customer Support
    Email Communication
    Social Media Content
    Dutch to French Translation
    Dutch to English Translation
    Translation
    General Office Skills
    Communication Etiquette
    Multitasking
    Call Center Management
    Social Media Management
    HR & Business Services
  • $30 hourly
    Savvy corporate-trained Virtual Assistant with 8 years Executive Assistant and Office Management experience, and 8 years Virtual Assistant experience. I offer a wide varied of virtual assistant services designed to meet the needs of busy entrepreneurs and small business owners who need executive level assistance. My expertise includes: - Accounting Assistance and General Bookkeeping - Calendar and Email Management - Document Preparation - Data Entry Whether it was managing the day-to-day of a three person office, or working for a large corporation with several thousand employees and offices around the country, I've successfully worked with all levels of staff. I can provide the quality support services needed to take you and your business to the next level. Whatever your need, no job is too small! Professional Highlights: - 8 years proven executive administrative and office management experience - 8 years virtual assistant experience - Accounting assistance and general bookkeeping - A/R, A/P, Expense Reports, Bank Reconciliations - Strong computer skills: MS Office; Google Suite; QuickBooks Online - Calendar and email management - Online research and data entry - Adapts quickly to new challenges, manages multiple projects, and meets strict deadlines - US citizen. Native Language - English - Specialized Associate of Arts Degree in Fashion Design and Construction
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    Expense Reporting
    Accounts Payable
    Accounts Receivable
    Google Workspace
    Online Help
    Light Bookkeeping
    Microsoft Office
    Typing
    Data Entry
  • $12 hourly
    I am a proactive and results-oriented Administrative and Operations Assistant with 3 years of experience. I have worked with start-ups to high-profile companies all over the world such as Stone & Chalk - Adelaide and Sydney. I can stay on top with tasks such as: ▪️ Accounting (payroll, invoices) ▪️ HR (recruiting, onboarding new talents) ▪️ Executive management (reminders, travel, personal requests) ▪️ Inbox management (schedule meetings, answer emails, "zero"-inbox mentality) Below are the tools I have experience in: ▪️ Wix ▪️ Later ▪️ Getro ▪️ Canva ▪️ Shopify ▪️ LastPass ▪️ Dropbox ▪️ CRM | Hubspot ▪️ Online Community| Hivebrite ▪️ Membership Sites | Kartra ▪️ Team Comms | Slack, Ryver, Voxer ▪️ E-signature| HelloSign, AdobeSign ▪️ Accounting: Quickbooks, Gusto, Harvest ▪️ Visitor/Delivery Management | Envoy, Sine ▪️ Appointment Scheduling | Calendly, AddEvent ▪️ Video Hosting | Vimeo, UScreen, Loom, Zoom ▪️ Project Management | Asana, Notion, AirTable, Trello ▪️ Email Service Provider | Mailchimp, QuickMail, ActiveCampaign If you're interested in discussing how I can help you, feel free to send me a message. I provide hassle-free client experience with open communication.
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    Notion
    Clerical Procedures
    HubSpot
    Online Research
    Business Operations
    Kartra
    Virtual Assistance
    File Management
    File Maintenance
    Data Entry
    Scheduling
  • $25 hourly
    I am an organized and efficient virtual assistant with extensive experience in project coordination, supporting the day-to-day administrative and operational functions and process documentation to increase quality, productivity, and consistency. I value structure, organization, and consistency which draws me to mundane tasks. I will provide you with results-driven administrative assistance while maintaining strict confidentiality. If you want to be efficient, hire me right away to get things started.
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    QuickBooks Online
    Process Documentation
    Nonprofit Organization
    Project Workflows
    Meeting Notes
    WordPress
    Email Support
    Status Reports
    Calendar Management
    Procedure Development
    Data Entry
    Google Workspace
    Microsoft Office
    File Management
  • $22 hourly
    I have more than five years of experience in the BPO industry and more than ten years of experience as a VA and Customer Service Specialist. I have extensive experience in phone support, email support, and chat support in sales, bookkeeping, customer support, and technical support. I am brilliant, and I can quickly adapt to tasks and responsibilities with minimum training and supervision. I can work individually or with a team. I can lead a team of 12 to 24 people, and I can rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I can perform data entry tasks, web research, and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm, and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications, and basic troubleshooting). My objective is to provide excellent service in a timely manner.
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    Video Editing
    General Transcription
    Data Entry
    Email Communication
    Customer Service
    Bookkeeping
    Xero
    Customer Support
    Intercom
    Phone Support
    Email Support
    Zendesk
  • $30 hourly
    I have the skills to assistant in any manner necessary to complete a task. I am above average intelligence with years of work experience to bring to the table. I have a good work history with longevity. I'm reliable, dependable, good with meeting deadlines. I have worked extensively with Excel, Word, Google Docs, Adobe PDF, Email, Google Drive, Asana, AppFolio, Google Voice to mention a few. Interested in using my current skills as well as expand my knowledge base.
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    Scheduling
    WhatsApp
    Zoom Video Conferencing
    Asana
    DocuSign
    Data Entry
    MS Excel
    QuickBooks Online
    Email Communication
    Customer Service
    Office Administration
    Computer Skills
  • $80 hourly
    Welcome! I help entrepreneurs organize their businesses to grow. It is my goal to assist overwhelmed business owners in taking control of the backbone of their company. I've run the behind-the-scenes operations for everything from small family side-hustles to multi-million dollar operations. With over six years of experience starting, running, and growing small businesses, I love a challenge and am driven by results. I am QuickBooks Online certified, have extensive experience in MS Office, G Suite, and Photoshop, and boast exceptional communication skills. Reach out to me today to discuss how I can be an asset to your business' growth!
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    Payroll
    Accounts Receivable
    Financial Reporting
    CRM Software
    Xero
    MS Excel
    Google Sheets
    Project Management
    Web Service
    QuickBooks Online
    Employee Onboarding
    Invoice Managemement
    Bookkeeping
    Customer Service
  • $10 hourly
    I am a highly motivated and organized Executive Virtual Assistant with years of experience in wide variety of skills such as Customer Service, Transaction Coordinating and Project Management just to name a few. In my years working as an EA - I have used different tools like Asana, Podio, Salesforce, Mailchimp, ActiveCampaign, DealCloud, Zapier, Dotloop, Docusign, Xero, QuickBooks, Canva, etc. Looking forward to working with you and help your business grow!
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    LinkedIn
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    Transaction Data Entry
    Email Marketing
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  • $10 hourly
    Hi, my name is Rhesa Wiratma I am a freelancer that currently focuses on a Virtual Assistant position with a little Project Management responsibility and has experience in managing an online business, blog, and some other tasks such as responding to emails, scheduling, social media management, problem-solving, data entry, Internet Research, Market Research and customer support. Previously I worked as a Service Desk Analyst/Helpdesk Technician/IT Help Desk/User Support Technician in the Philippines for three years. I always strive to satisfy my client with my work, and when I was still working as a Helpdesk Technician, I always received recognition as the top agent. Right now I am a full-time freelancer that focuses on a Virtual Assistant job doing some customer support/chats support responsibility as well and also not only that I also manage small projects for my client (Project Manager) when it's needed and I am currently preparing for my Project Management certifications. I have an understanding of how to initiate, plan, execute, and close projects properly. I also have a basic understanding of Agile methodology, PRINCE2 Foundation, and P3Express and hopefully, soon I will be able to get my official exam done in Project Management. I take communication with all of my clients very seriously. I really love to help people with their problems and always strive to give the best result for them as much as possible. I also have a self-drive to get everything done with satisfaction. I would like to help and grow your business with you. Let me help you to achieve your target or goals. Feel free to reach me out if you are interested to know about me more.
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    Google Docs
    Microsoft Office
    Data Entry
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    ServiceNow
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How to Hire an Administrative Assistant

What Does an Administrative Assistant Do?

An administrative assistant is a cost-effective, efficient way to get the on-demand help you need. Whether it’s during busier times of the year when you need a little extra help or for a few hours a day to tackle weekly upkeep, an administrative assistant can offer anyone from startups to larger organizations incredible ROI. Here, we’ll review just some of what a jack-of-all-trades admin can do for you, then give you a quick framework for writing up a great job description that will grab the attention of the best freelance admins.

An administrative assistant specializes in stepping in and taking on a variety of tasks so individuals and teams can focus on their jobs, not the hours’ worth of peripheral, but very necessary, tasks associated with their work. These days, getting overwhelmed with the day-to-day is nearly unavoidable. We’re more connected than ever, but with that connectivity comes a ton of communication, emails, voicemails, social media messages, online meetings, and more.

More than office support-style jobs like receptionists and office managers, administrative assistants are skilled and capable of taking on more sensitive work that requires great attention to detail and initiative. Many individuals, teams, or businesses across nearly every industry (legal, medical, educational, startups, sales—you name it) hire administrative assistants to handle things like:

  • Calendar management for individuals or teams, coordinating meetings, appointments, calls, conferences, etc.
  • Inbox assistance, reading, prioritizing, and responding to emails
  • General CRM administration support
  • Data entry and maintaining electronic filing systems
  • Marketing support (e.g., posting to social media, scheduling posts, or responding to reviews or inquiries)
  • Bookkeeping
  • Help setting up and managing business or marketing automation
  • Industry-specific work (whether those are unique to your business or field, be it medical, legal, government, etc.)

How do I write an effective administrative assistant job post?

The description will definitely determine the quality of administrative assistant you’ll attract, so be thorough, clear, and concise with your project description. Include a list of any work they’ll be doing, mention the tools or programs they should be familiar with, your budget, and what availability you require of them.

Explain who they’ll be working with and what systems they’ll need access to. Give plenty of context around the work and how it will contribute to the overall productivity of the company, team, or office. Will they have a set amount of things to tackle daily or weekly or will you need to carve out some specific hours for you? In other words, is there an inbox full of emails they need to respond to each day or do they need to be on-hand to answer messages in real time?

Included the competencies that are must-haves for the role, too. For example, if you need an admin who’s well-versed in Excel and fluent in the terminology of your particular industry, state this upfront in your title—it will catch the attention of qualified candidates and ensure the proposals you receive are already filtered so you can move on to the interview phase. For more tips on writing a great project description, check out this article.

Sample project overview

Below is a sample of how a project description may look. Keep in mind that many people use the term “job description,” but a full job description is only needed for employees. If you think you might want an employee, check out Upwork Payroll. When engaging a freelancer as an independent contractor, you typically just need a statement of work, job post, or any other document that describes the work.

Title: Administrative Assistant to Handle Online Scheduling Tool for Medical Practice

Description: We are a mid-sized medical practice of general health practitioners who need an administrative assistant to handle a variety of tasks—primarily the management of our patient scheduling tool and online messaging portal. We use an electronic scheduling tool that receives scheduling requests from our website that automates replies and appointment reminders, but it requires monitoring, cancellation requests, and manual follow-up with patients about pre-appointment paperwork. We also use an online patient portal so patients can confidentially submit questions and requests to their physicians, which need monitoring and prioritizing so urgent requests are flagged for physicians and responded to appropriately. In addition, we need help with general filing, new patient paperwork, input and output from our lab, and prioritizing and routing of online contact form submissions. The role will support/work with the office physicians, nurses, insurance claims admin, receptionist, and our web design company.

Project Scope & Deliverables:

We are hoping to build a strong and lasting relationship with the right partner. This engagement requires the monitoring of messages and inboxes, so it may fluctuate on a daily basis. We have an after-hours receptionist to handle emergency calls, so won’t require 24/7 monitoring.

About Us:

We are a medical practice affiliated with St. John’s Hospital, specializing in family and women’s primary care and internal medicine.

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