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  • $30 hourly
    If you are looking for a knowledgeable and efficient Executive VA then you are in the right place! I am a highly experienced Executive Assistant specialising in helping business owners and Executives regain much needed time in their day to complete higher-level tasks. I have a passion for organization and a track record of providing top-notch virtual support. With a decade in the VA industry, including 8 years as an EA to CEOs, Founders, and Small Business Owners alike, I bring a wealth of skills to the table. *𝙀𝙢𝙖𝙞𝙡 𝙖𝙣𝙙 𝘾𝙡𝙞𝙚𝙣𝙩 𝙁𝙤𝙡𝙡𝙤𝙬-𝙐𝙥: I excel in managing email communications and ensuring timely client follow-ups, demonstrating a keen eye for detail and a commitment to exceptional client relations. *𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙖𝙣𝙙 𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙞𝙣𝙜: I am skilled in juggling multiple calendars and scheduling across varying timezones, utilizing tools such as Calendly to streamline appointments and meetings, ensuring none of your important client or personal meetings are dropped or missed. *𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚-𝙖𝙨-𝙖-𝙎𝙚𝙧𝙫𝙞𝙘𝙚 (𝙎𝙖𝙖𝙎): Proficient in various SaaS applications, I leverage technology to streamline processes, enhance collaboration, and drive productivity. *𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙍𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨𝙝𝙞𝙥 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 (𝘾𝙍𝙈) 𝙖𝙣𝙙 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚: Experienced in utilizing CRM systems, particularly Zoho, Zoho Desk, and HubSpot. I excel in maintaining strong customer relationships and delivering exceptional service. *𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: I bring expertise in project management, utilizing platforms like Asana, Notion, etc to coordinate tasks, meet deadlines, and ensure successful project outcomes. *𝘾𝙤𝙣𝙨𝙪𝙡𝙩𝙖𝙣𝙘𝙮: As a seasoned professional, I offer consultancy services, providing strategic insights and recommendations to drive organizational success, bringing order and routine to your busy life. *𝘽𝙖𝙨𝙞𝙘 𝙒𝙤𝙧𝙙𝙋𝙧𝙚𝙨𝙨 𝙆𝙣𝙤𝙬-𝙃𝙤𝙬: I possess a foundational understanding of WordPress, enabling me to contribute to website management and updates. *𝙒𝙚𝙗 𝙖𝙣𝙙 𝘼𝙘𝙖𝙙𝙚𝙢𝙞𝙘 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝: With a strong research background, I navigate the digital landscape adeptly, providing valuable insights through web and academic research. I am also fluent in a range of software tools, some of which include: Slack Zoom G-Suite/Google Workspace Microsoft Office LinkedIn and LinkedIn Profinder Hootsuite PayPal Invoicing My commitment to staying at the forefront of technology, coupled with a proactive and positive attitude, ensures that I am well-equipped to meet the dynamic challenges of the executive support role. Let's collaborate to elevate efficiency and productivity within your organization!
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    Social Media Management
    Customer Service
    SaaS
    Customer Relationship Management
    Google Docs
    Google Workspace
    Microsoft Office
  • $25 hourly
    *Registered Nurse (Associate Degree) *18+ years working for Health Insurance Company *HEDIS experience *HIPPA knowledge *Medical Terminology knowledge *Knowledge of CPT and ICD-9 codes *Data Entry skills, good organizational skills, able to enter data correctly with strong attention to detail and able to handle multiple tasks. (Familiar with Microsoft Word and Excel software) * Excellent communication skills, whether in person, by phone or through correspondence. * Detail oriented. * Time management skills, can stay on task and complete work in timely manner. * Dedicated home office with high speed internet, access to computer, printer and phone.
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    Mental Health
    Quality Assurance
    Nursing
    Interpersonal Skills
    Microsoft Outlook
    ICD Coding
    Microsoft PowerPoint
    Customer Support
    Electronic Medical Record
    English
    Time Management
    Microsoft Word
    Microsoft Office
    Microsoft Excel
  • $40 hourly
    20+ Years Of Virtual Assistant & Customer Service Experience I focus on providing reliable, thorough and honest VA work for positive impact businesses. 🥇 "I have had the pleasure to work with Caoimhe on many occasions. She has always been very professional, punctual and always delivered before the deadline which I truly appreciated! She has helped with highly sensitive project proposals and always offered her expert advice to accommodate tasks and ensure the best possible result for everyone involved. I wish her a lot of success on her ongoing professional endeavours - everyone will be lucky to have her on their team!" - Elina Grave, Professional Digital Partnership Manager Hi, I'm Caoimhe, from Ireland 🇮🇪 I offer a variety of virtual assistant services and solutions to help businesses and organisations make more time for what they do best. Here are a few highlights of the areas I can help you with: ☞ Customer Service ☞ Email Management (I love an empty inbox!) ☞ Internet Research ☞ Social Media Maintenance ☞ Proofreading & Editing ☞ Report Writing ☞ Travel Planning ☞ Light Bookkeeping ☞ Calendar Management ☞ Personal Life Management ☞ Digital Marketing Support ☞ Transcription I'm a native English speaker with an honours Bachelor's degree in English. I have a personal interest in the study of language and am meticulous about grammar and punctuation. I would consider myself to have exceptional editorial and research skills. My background includes 20+ years of virtual assistant and customer service experience. Over the last few years, some of the roles I've been in have been Virtual Assistant, Event Producer, Community Outreach Officer, Data Researcher, Editor, Proofreader and Web Administrator. I consider some of my greatest strengths to be honesty, reliability, loyalty, conscientiousness and my love of organisation! You can rely on me to get the job done well and on time. ------ 🥇 "Caoimhe worked for me as an event producer, PA, and hospitality manager since September 2016. I have no hesitation in recommending her, as she is highly responsible, conscientious, dedicated, detail-oriented and a great host. She would make an excellent choice!" - Tobias Slater, Managing Director for The Summer House Weekend ------ Tech Details: I use an Apple MacBook Air and have a 100MBPS wifi connection. Some of the platforms I can help you with include: ✔ Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) ✔ Scheduling (Calendly, Doodle, Hootsuite, CreativeStudio, Buffer, LearnCube) ✔ Customer Relationship Management (Hubspot, ActiveCampaign) ✔ Event Planning (Eventbrite, MeetUps, Brown Paper Tickets, Egencia) ✔ Task Management (Evernote, Trello, Asana, ClickUp) ✔ Cloud Storage (Dropbox, Google Drive) ✔ Admin & Email Management (Google Suite, Microsoft Office, Streak, Mailchimp, Airtable) ✔ Communications (Zoom, Skype, Slack, Voxer, Whatsapp) ✔ Light Bookkeeping (Wave, Paypal, Stripe, QuickBooks) ✔ Website Maintenance (Squarespace, Wix, Carrd) ✔ Design (Canva, LucidChart) ✔ Marketing Management Tools (Sellics) ✔ Cloud-based Data Entry (Fastfield) Thanks for learning about me. If you'd like to work with me, please invite me to your job. I look forward to freeing up more time for you! Caoimhe Goggins
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    Editing & Proofreading
    Travel Planning
    Customer Service
    Report Writing
    Social Media Plugin
    Project Management
    Scheduling
    Light Bookkeeping
    Data Entry
    Email Support
    Google Docs
    Google Sheets
  • $10 hourly
    I have been immersed in the world of online work since 2012, serving as a Virtual Assistant for various companies spanning across the globe - from startups to large-scale corporations located in places such as the United Kingdom, Australia, South Africa, and the United States. My expertise lies in managing E-Commerce platforms, specifically Amazon and Shopify. I assist online business owners in amplifying their accounts, which include different models such as dropshipping, Print-on-Demand (POD), Fulfillment by Amazon (FBA), and Fulfillment by Merchant (FBM). Beyond just managing, I handle the crucial aspects of the online store operation, taking care of everything from order processing, billing, and shipment, to communication with suppliers, customer service, and backend management. My skills extend beyond operations to include strategic planning for your brand. I can provide you with tailored strategies to help position your brand effectively in the market, enabling your business to grow and thrive. My ultimate objective is to help you attain a level of success where you can enjoy a vacation, secure in the knowledge that your business continues to operate smoothly and generate revenue in your absence.
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    Virtual Assistance
    Email Communication
    Google Docs
    Customer Service
    Amazon FBA
    Shopify
    Spreadsheet Software
    Helpdesk
    Inventory Management
    Zendesk
  • $40 hourly
    Professional with experience working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, reliable, and committed to excellent customer service, assistance to professionals and team management. Organized, focused, detail-oriented, creative, and resourceful in creating and developing projects or assignments.
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    Microsoft Excel
    Data Entry
    Customer Relationship Management
    PDF Conversion
    Graphic Design
    Order Processing
  • $15 hourly
    I am your collaborative partner to take on all those administrative tasks that distract you from your job of growing and running your business. I am also your friendly CSR to take care of your valuable customers and an all-star community manager to engage with your digital audience. You will benefit from my following Skills and Key Strengths: - Live chat and Email support. - Admin/Moderator: Cryptocurrency, NFT, DeFi, GameFi, Blockchain community - Community management: Telegram, Discord - eCommerce hosting platforms: Shopify, Volusion, Amazon, Prestashop - Order management software: Deposco - Live Chat support software: Comm100, Livechatinc.com, Intercom - Team collaboration tool: Slack, MS Teams, Google Meet, Zoom, Cisco - Project Management Tool: Trello, Airtable, Click Up - Social Media platforms: Facebook, Instagram, Twitter, Tiktok, LinkedIn, Reddit - Google Drive, Google Docs, Spreadsheet, MS Word/Excel, Powerpoint, Google Workspace - Posting job ads: Craiglist, Laimoon, Indeed, Dubizzle - Updating website: Squarespace, Wix, Wordpress - Accounting duties, Invoicing and journal entry: Waveapp, Xero - Knowledgeable with processing Payroll: ADP - Manage and update property listings on rental websites: Airbnb, Booking.com, HomeAway - Familiar with Property Management software: Kigo. Proficient with AppFolio - PDF File Conversion/Transcription to Word/Excel - Website Scraping/Data Extraction - Managed Schedule - Google Calendar, Calendly - Image uploading / Editing of JPEG and PNG image - Data Entry on Real Estate documents (County of Orange, Bexar, Brown, Broward) - Email outreach: app.woodpecker - Email database: Zoho - Web research: Google, Yahoo, Aol, Bing - ESL Online Tutor - Typing speed of 50 words per minute Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always up for the challenge and leverage my skills for the benefit of your company and contribute to its success. Looking forward to working with you and be part of your team!
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    Blockchain
    Cryptocurrency
    Forum Moderation
    Google Docs
    Community Moderation
    Shopify
    Community Engagement
    Online Chat Support
    Data Entry
    Customer Service
    Email Communication
  • $18 hourly
    I am self-directed and motivated Virtual Assistant with 7+ years' experience in Data Processing, Data scraping, Virtual Assistance, E commerce product management, WordPress website management, Forum Posting, Microsoft Excel/Word and Internet Research. I assure you quality work delivered on time and a long term commitment.
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    PDF Conversion
    WooCommerce
    Lead Generation
    Microsoft Excel PowerPivot
    Data Extraction
    WordPress
    Microsoft Excel
    Data Entry
  • $50 hourly
    I work as a virtual personal assistant for high-level executives, managing busy calendars, & scheduling/confirming meetings & appointments for very fast-paced lifestyles. I adapt to meet the individualized needs of each of my clients - including researching & booking both domestic & international travel, creating & proofreading contracts, coordinating a podcast, managing social media profiles, overseeing accounts and billing, reading & giving feedback on scripts, and light graphic & web design (Wix, Canva, Squarespace). I bring my creativity and varied skill-set to each of my jobs, and the willingness to learn & continue to grow. I also worked for 3 years in an administrative & coordinator position in an educational setting. There, I was promoted twice, each time with a 25% pay increase. What sets me apart is that I work quickly & accurately. My work is detailed & comprehensive. I also have experience with creative writing (reviews for online publications, scripts for the entertainment industry), as well as transcription (interviews, etc.). Most recently, I have worked as a freelance screenwriter for production companies & actors. I am extremely detailed in researching & organizing data, setting meetings to ensure no double-bookings, and following-up on emails, projects, etc. I have completed comprehensive data entry (such as from hardcopy forms, handwritten cards, business cards, or web data) into spreadsheets. I am fluent in English, and have proficient copy-editing skills in English spelling & grammar. I am professional & friendly in all communication - whether written or oral. I have a typing speed of 70-80 WPM. I am extremely familiar with Microsoft (Docs & Excel), Google (Docs, Sheets, Forms), and use them on a daily basis. I have used FileMaker, Sugar CRM, Empower, & 8x8 VirtualOfficeVoicemails on a daily basis, and run reports or analyzed data from them. I am also familiar with mail-merge apps to send mass e-mailings (such as Yet Another Mail Merge), as well as teamwork apps such as Notion, Asana, Slack, & ClickUp. I also have a background in customer service, and am friendly, responsible, & positive. I am flexible with time (mornings, evenings, weekends), and extremely communicative.
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    Draft Correspondence
    Screenwriting
    Creative Writing
    Google Sheets
    Google Docs
    Microsoft Office
  • $10 hourly
    I am a fulltime Customer Service Representative with 12 years of experience handling complex customer inquiries related to Card Member and Merchant Services, Travel, and E-commerce.
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    Travel Planning
    Customer Service
    Sabre
    Data Entry
    Email Support
    Inbound Inquiry
    Online Chat Support
  • $10 hourly
    Formerly an outbound call and quality assurance specialist, responsible for validating sales, audio editing, and coaching agents. For the past four years, I have been a freelance virtual assistant for a variety of clients in the US and other countries. I have received one-on-one intensive training in SEO, WordPress, and other online marketing tasks. My projects have included SEO, social media, maintaining WordPress sites, site QA, content posting and formatting, SEO site reviews and web research. I have a considerable amount of experience in Google Sheets, Google Docs, WordPress, keyword research and basic HTML.
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    Social Media Plugin
    Instagram
    Podcast
    Lead Generation
    WordPress
    Online Research
    Data Entry
  • $15 hourly
    Greetings! I am a dedicated and highly skilled nurse with a passion for delivering exceptional patient care and support. My extensive background spans across various fields, including Client Services, Healthcare, Human Resources, and life and non-life Insurance. With a strong foundation in nursing, I have cultivated a unique skill set that allows me to excel in a diverse range of responsibilities. Professional Highlights: Nursing Expertise: With a solid nursing background, I have honed my ability to discuss and review patients' medical histories, symptoms, allergies, and current medications. My proficiency in triaging ensures that patients receive timely and appropriate care, prioritizing their well-being. Medication Management: I specialize in efficiently processing doctor's standing orders, managing medication refills for non-controlled substances, and facilitating lab orders. My meticulous approach ensures accurate and safe administration of treatments. Patient Education: Educating patients is a crucial aspect of healthcare, and I excel in this area. Whether it's providing reminders for lab draws, offering prescription instructions, explaining discharge guidelines, or offering dietary advice, I am committed to empowering patients with the knowledge they need for optimal health outcomes. Effective Communication: I take pride in my excellent communication skills, which extend beyond face-to-face interactions. I am adept at maintaining clear and compassionate patient communication through phone or video calls, fostering trust and rapport even in virtual settings. EHR Proficiency: I am well-versed in utilizing various Electronic Health Record (EHR) systems, including eClinical Works, Dr. Chrono, AdvancedMD, and Practice Fusion. This proficiency allows me to efficiently manage patient information, ensuring accurate documentation and streamlined workflows. Appointment Scheduling: I am highly organized and skilled in scheduling appointments, ensuring that patients receive timely and convenient access to healthcare services. Versatile Background: My unique combination of experience in Client Services, Healthcare, Human Resources, and Insurance equips me with a well-rounded perspective and a deep understanding of diverse aspects of patient care. I am committed to delivering compassionate care, leveraging my broad expertise to enhance patient experiences and outcomes. My goal is to continue making a meaningful impact in the healthcare field while embracing new challenges and opportunities for growth. If you're seeking a dedicated nurse who is proficient in various areas of healthcare and possesses exceptional communication skills, I am excited to collaborate and contribute to the well-being of your patients and healthcare team
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    eClinicalWorks
    drchrono
    Telemedicine
    Electronic Medical Record
    Acuity Scheduling
    Task Coordination
  • $20 hourly
    Hello, Feel free to call me Sue! I am a professional in the field of mental health with an MS degree. Very passionate about assisting clients who need their work done accurately and fast. It is my goal to provide quality service to those in need of quality work. My language skills include fluency in Turkish and English. I am proficient with Microsoft Office, Hootsuite, Hypefury, Google Sheets, Canva, etc. I specialize in data, research, calendar management, gatekeeping for higher-ups, and managing personal tasks. Looking forward to working with you!
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    Data Mining
    Personal Administration
    Microsoft PowerPoint
    Turkish
    Scheduling
    Executive Support
    English to Turkish Translation
    Turkish to English Translation
    Virtual Assistance
    Email Communication
    Data Entry
    Microsoft Word
  • $40 hourly
    🏅"Excellent customer service! Went above and beyond to help my project out. Kind, friendly, reliable! I will hire her again and again. I wish I had 10 of her!" —Sonya Z., Author and Coach 🏅"I've worked with Jessica on multiple creative projects. She is adaptable and always goes the extra mile in everything she does...And as a bonus you'll get to work with someone genuinely funny and nice!” —Josh W., Writer and Voice Actor 💻Background: I’m Jessica, an executive assistant and graphic designer with 5 years’ experience helping corporations, nonprofits, government agencies, and ivy league institutions through administrative support, project management, and graphic design. ➜ Message me today, and let’s talk about how we can make your next project shine!
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    Microsoft PowerPoint
    Social Media Design
    Ebook Design
    Presentation Design
    Canva
    Wix
    Squarespace
    Microsoft Office
    Proofreading
    Writing
    Adobe Illustrator
    Graphic Design
    Adobe InDesign
    Adobe Photoshop
    Newsletter
  • $10 hourly
    With eight years of experience in customer service across the financial, telecommunications, and e-commerce sectors, I have honed my skills. Additionally, I've served as a virtual assistant for three years. My proficiency extends to addressing inquiries, managing complaints, and resolving critical customer support issues through various channels such as phone, chat, and email. Notably, I possess expertise in handling chargeback and fraud issues. I am well-versed in utilizing a range of customer care software, including Gorgias, Zendesk, LivePerson, and Zoho. Furthermore, I am adept at navigating tools like Trello, Insightly, Hubspot, Zoom, Stripes, Shopify, GSuites, Excel, Google Sheets, Canva, and others. This diverse skill set allows me to swiftly comprehend intricate processes and deliver optimal outcomes for clients. Feel free to reach out, and we can delve into the details of your project. If you're in search of a versatile and self-directed virtual assistant/customer service support, I look forward to connecting with you soon.
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    Payment Processing
    Customer Service
    Email Support
    Alternative Dispute Resolution
    Lead Generation
    Prospect.io
    Online Chat Support
    Data Entry
    File Maintenance
    Email Communication
    Google Workspace
  • $30 hourly
    I have administrative and marketing experience and am proficient in Microsoft programs. I can assist with email marketing, social media, blogging, scheduling, and data entry. I am comfortable in fast-paced, high-stress situations requiring attention to detail and timely follow-through. I am a fast learner and great at multi-tasking. I would love the opportunity to work with you.
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    Social Media Content
    Draft Correspondence
    Task Coordination
    Client Management
    Inventory Management
    Bookkeeping
    Customer Service
    Google Workspace
    Virtual Assistance
    Microsoft Office
    Data Entry
  • $15 hourly
    I have 15 years of experience in customer service and administrative support. I have gained knowledge and skills in financial services (banking & brokerage), fraud operations & AML procedures. Within eight years of working online, I've also acquired and harnessed new skills as a Personal Assistant and a Project Manager dealing with software development project management, QA testing, website maintenance, social media graphic & ppt creations, blog & video posting & editing, bookkeeping, web content writing and translation. Platforms/Tools Used: Zoho, Zendesk, JIRA, Asana, Teamwork, Filezilla, Limelight, Salesforce, Amazon, Shopify, Amazon, eBay, Stripe, ActiveCampaign, IPS, Atrium, Canva, Stencil, Prezi, IPS, DLGuard, Crowdfire, Helpshift, Helpscout, Giorgias, AirBnB, Guesty, Base, Trello, Wordpress, MailChimp, SEMRush, Ahrefs, Quickbooks, Freshbooks, FattureinCloud, Pipedrive, Presentermedia, Videoscribe, Tawe, LastPass, 1Password Kashflow, Equifax, Accurint, VerID, TransUnion, Authorized.Net, Shipwire, VCC, Zoiper, MicroSIP, five9, 8x8, ringcentral. I speak fluent English and Italian while I know basic German. I have also done occasional/seasonal jobs within Italian hospitality industries. I’m flexible, fast-learner and I have a quick adaptability proven by my various work experiences in different environments with huge cultural differences. Hopefully you'd be happy to welcome me to your team for a long term commitment.
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    Digital Marketing
    Hospitality
    Software QA
    English to Italian Translation
    Customer Service
    Customer Satisfaction
    Customer Support
    Bookkeeping
    Social Media Management
    Italian
  • $10 hourly
    Hi there, I'm Ray. For over 3 years I've developed in the Communications field. Starting in 2020, I served as Assistant Copywriter for an emerging music blog project in both English and Spanish, publishing 12 exciting interviews with several musicians in the EDM scene. The last 2 years I worked for a Property Management Company as a Marketing Assistant / Copywriter, with over 500 ads published with an excellent converting rate. During my time in this position, the company grew 20% in managed properties due to the amazing reputation built in part to my successful ads' copy. I am comfortable working in groups and in multicultural environments since I have developed my experience in different countries across South America and have worked with people from all around the world. Furthermore, I am interested to enrich my skills from new challenges and experiences. The services I'm familiar with (though not limited to) are: -Content Writing, Copywriting, and Proofreading -Executive and Virtual Assistant -Data Research and Data Entry -Translation and transcription EN-ES-EN -Email handling -Administrative Support (Asana, Trello, G-Suite, Video Conference Platforms) As an adaptable and detail-oriented person, along with the skills I mentioned before I can provide great performance in order to achieve your goals and grow together. Let me know about your brand and feel free to mark a meeting. Thank you!
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    Content Writing
    English to Spanish Translation
    Spanish to English Translation
    Writing
    Copywriting
    Email Communication
    Data Entry
    General Transcription
  • $40 hourly
    If you need a self-motivated, high functioning virtual assistant look no further. I am eager to support your growth and advancement through attention to detail, anticipating others’ needs, and problem resolution. My passion is to support the success of others through dedicated collaboration, with minimal supervision anchored in a willingness to learn, and a positive, forward focus to get the job done well every time. I have served behind the scenes for small to large, nonprofit and corporate entities. Coordinating efforts to track and complete detailed work on time, I have successfully maximized achievements anchored in good communication with a team effort, even with key players who are virtually connected. Skills & Expertise Calendars, emails and project tracking across multiple time zones Detailed international travel Document creation: design, content, layout of brochures, mass mailings, manuals and presentations Strong communication skills: verbal, written, editing Internet research: market analysis for presentations or content development Operations and process documentation Social media: strategic marketing posts to LinkedIn, Pinterest, Instagram, Facebook Electronic and hard copy document management Event planning: budget management, contract negotiations, site and vendor selection MS Office Google Suite Adobe Acrobat DocuSign Dropbox Salesforce An enthusiastic team player able to collaborate with all levels of personnel, clients and vendors. I am well suited for your diverse tasks and I look forward to discussing how I can further your success!
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    Writing
    Travel Planning
    Problem Solving
    Online Research
    Kajabi
    Email Software
    Event Planning
    Editing & Proofreading
    Calendar Management
    Content Rewriting
    Executive Support
    Scheduling
    Google Workspace
    Microsoft Office
  • $40 hourly
    Motivated and loyal individual. Dedicated to providing only top quality work. Have experience in a variety of Administrative categories, including but not limited to, executive assistant, article writing, transcription, data entry, real estate administrative coordinating, bill pay, office managing, filing, uploading, scheduling, phone etiquette, email response handling, typing, calendar management for multiple parties, route planning, travel arrangements, google maps, google docs, proposals, accounting, collections, order processing, Salesforce. Freshbooks, Quickbooks, Wunderlist, Slack, Bill.com, Zendesk, Box, Dropbox, Smartsheets, Trello, Hubspot, Wordpress (back-end), with lots of customer service experience, and a wide variety of knowledge with Microsoft tools. Human Resources - screening candidates, performing initial phone interviews, running background checks and reference checks. Willing to learning new things, with quick pick up of new material, excellent at time management while multi-tasking. Stay at home mother, looking to bring in Full time income on a long-term basis.
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    Accounts Receivable Management
    Article Writing
    Order Processing
    Travel Planning
    Customer Service
    Email Communication
    Phone Communication
    Data Entry
  • $27 hourly
    My name is Winnie D. I am a jack of all trade IT/admin professional. I have background in IT software testing, usability testing, database custom reports (SQL). I am also skilled in any administrative work such as spreadsheet, proofreading, Google Suites, data entry, and bookkeeping. I considered myself as a quick learner, attention to details, and highly organized. I look forward to contributing my skills to your project needs.
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    UserTesting
    Functional Testing
    Database Report
    User Acceptance Testing
    SQL
    Web Testing
    Usability Testing
    Software Testing
    Bookkeeping
    Data Entry
  • $10 hourly
    I am a proficient, self- motivated Virtual Assistant with excellent skill and I have a great knowledge in Bookkeeping. I have a great passion for working as a Virtual Assistant and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work.
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    Logistics Management
    Google Sheets
    Forecasting
    Personal Administration
    Microsoft Office
    Virtual Assistance
    Inventory Management
    Invoicing
    Accounting Software
    Intuit QuickBooks
    Accounting Basics
    Bookkeeping
    Accounts Receivable
    Data Entry
  • $20 hourly
    Over the last 13 years, I have provided administrative, marketing, social media and customer support in a variety of settings including financial services, sales, mobile application, corporate stock, corporate philanthropy, executive education and commercial/residential real estate. Working in various settings allowed me to quickly become an expert in the entire Microsoft Office suite. As a freelancer, I've gained great experience using a variety of CRM's and various other online software including MailChimp and Canva. During my professional career, I was frequently selected to create PowerPoint presentations for CEO's, CPO's, CFO's, Board of Trustees meetings, and educators due to my eye for detail and creative flair. I am frequently commended for my positive attitude, reliability, and my ability to multitask and work independently. I love how freelance work allows me to share my knowledge and skills with a great multitude of people. I am interested in both small projects and long-term assignments requiring me to dedicate up to 10 hours per week. If exceptional work done with a smile is what you're searching for, look no further.
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    Social Media Marketing
    Marketing Communications
    Mailchimp
    Database Management
    Canva
    Data Entry
    Email Communication
  • $20 hourly
    With broad experience in customer service, I aim to deliver a delightful experience and transform the way I interact with customers on a personal level. I am a strategic problem solver with an operational mindset – I can easily see the big picture and can translate high-level business goals into actionable plans. Please find a list of tools I am proficient with: CS/Helpdesk platforms ✅ Intercom ✅ Freshdesk ✅ Zendesk ✅ HelpScout ✅ Drift Email ✅ Gmail ✅ Microsoft Outlook ✅ Yandex Project Management ✅ Trello ✅ Asana ✅ Freedcamp Others: ✅ Salesforce ✅ Slack ✅ Microsoft Teams ✅ Notion ✅ Sharepoint ✅ Hangouts ✅ GSuite (Docs, Sheets, Drive, Slides) ✅ Excel
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Answered Ticket
    Bug Reports
    Customer Support
    SaaS
    Ticketing System
    Customer Service
    Intercom
    Technical Support
    Online Chat Support
    Freshdesk
    Email Support
    Zendesk
  • $10 hourly
    Your Expert Virtual Assistant is here. I have been working for Real Estate Agents as a Freelance Virtual Assistant since 2015. I provided Administrative support and Lead generation services to many realtors. If you need anyone related to Virtual Assistant, Admin support, Lead generation, Affiliate marketing, Amazon affiliate, Blog management, Adobe in-design, Microsoft Office software, File conversion, Social media marketing, LinkedIn connections, Web research, Internet marketing, Telemarketing, Online help desk, and WordPress management service, then I am your guy. I am also good at SEO. I can do keyword research and on-page SEO for your website. I can create amazing graphic designs using Canva Pro. My strength is doing the work timely and accurate. I am best at Administrative support, LinkedIn connection building, Lead generation, and Social media management. Moreover, I am consistent with my work. Thank you for reading this. I am waiting for your response.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Email Communication
    Customer Relationship Management
    Virtual Assistance
    Lead Generation
    List Building
    Sales
    Customer Support
    Internet Marketing
    LinkedIn Profile Creation
    WordPress
    Social Media Marketing
  • $25 hourly
    My name is Courtney, and I am a friendly, detail-oriented, hardworking writer, Canva graphic designer, and virtual business assistant. I am a native English speaker, always willing to learn new skills, and constantly seeking new insight into my chosen fields. As the owner/manager of many different online shops, and with years of experience operating in the customer service industry, I have worked extensively with many popular e-commerce, communication, and reputation management platforms. I am constantly picking up new, modern techniques to assist my clients with reaching their goals and I have also used popular programs to support my work such as, but not limited to: - Microsoft Office - Google Office Suite - Slack - Basecamp - Medallia - Canva - Adobe Illustrator - DialPad Phone System - MightyCall I assist with product listing, order fulfillment, reputation management, customer service, basic human resources duties, and many of the other responsibilities required to properly manage online businesses and brands. A writer by nature, I also enjoy writing and editing projects such as articles, product descriptions, and web page content. I am knowledgeable and experienced in a variety of subjects such as: traditional and special needs homeschooling, crafting, homesteading, and organic agriculture. Also, having created many different designs, ranging from social media ads, to logos and branded memes, designing on Canva is one of my specialties; it is my policy to work until I create a layout my clients can be proud of. I look forward to assisting you on your next project!
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Shopify
    Copywriting
    Data Entry
    Virtual Assistance
    Content Writing
    Spreadsheet Skills
    Employee Training
    Human Resources Consulting
    Graphic Design
    Canva
    Email Communication
    Logo Design
  • $60 hourly
    Now OPEN for creative project management OR copywriting/content marketing clients, starting March 2024. I am a creative project manager with 5+ years of experience leading marketing projects in a mix of creative, client-facing, and administrative functions. In 2019, I became a StoryBrand-trained copywriter, applying the framework to brand messaging and content marketing for service-based businesses. Throughout my career, I’ve worked to educate and engage the audiences of service-based businesses to increase visibility and build a loyal follower base. Over the past 5 years, I've worked in multiple agencies (social media marketing, web design, PR, and more), led teams of 4-8 creatives to execute client strategies, and carried out content marketing plans for clients across multiple industries. I’m adept in using technology and have successfully implemented various software to achieve overall growth. My knowledge includes CRMs (HubSpot, EveryAction), ESPs (Mailchimp, Convertkit, Flodesk, Mailerlite, Sendgrid), learning management systems (Kajabi, Teachable, Articulate) PM platforms (Asana, Trello, Clickup, Monday, Basecamp), website builders (Showit, Duda, HubSpot, Squarespace, basic Wordpress) and creative tools like Adobe, Figma, and Affinity. I’ve also integrated tools like Twilio, Airtable, Databox, and Make for data management. I’m a Fashion Designer by trade (2010-2013) and have since expanded my marketing knowledge with the following training programs: Project Management Certification - 2023 | Google Careers Content Marketing Certification - 2021 | Hubspot Academy Inbound Methodology Certification - 2021 | Hubspot Academy Inbound Marketing Certification - 2021 | Hubspot Academy Email Marketing Certification - 2021 | Hubspot Academy SEO Marketing Certification - 2021 | Hubspot Academy StoryBrand Framework for sales copywriting - 2020 | Business Made Simple University In addition to these, I’m completing Python and Web Development bootcamps in 2024. Core Competencies • Strong time management skills, including workflow optimization • Efficient account management, including coordinating multiple clients and projects • Effective team management, including task assignment and workload management to reduce project costs • Experience working remotely with teams in multiple time zones • Expert use of tools used for remote work (Slack, Zoom, Gsuite, Trello, etc) • Curious researcher and open to learning about virtually any topic • Inclined to testing and pivoting strategies as needed to optimize results
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Executive Support
    Digital Project Management
    Project Management
    Copywriting
    Blog Content
    Website Copywriting
    Blog Writing
    Content Writing
    Organic Traffic Growth
    HubSpot
    Content Marketing
    Email Marketing
    SEO Writing
    Content SEO
  • $40 hourly
    A little background will give you some perspective about who I am. When my first child arrived during graduate school, I decided to make my family my first priority. The jobs that I took --either in the schools they attended or in a local family practice-- allowed me to have time to be full-time mom. Last month, my youngest son was admitted to college. Now, it is time to rebuild my career but I do not want to go back to programming. I found out I enjoy working with people. Because of my Bachelor's, it goes without saying that I am more than proficient in a variety of technologies. My favorite undergraduate class was process architecture. I have always enjoyed looking for the bottlenecks and analyzing data flow. I have decided to make office management my new career because I can then use my training and interact with peers. I strive for efficiency and reliability. I am a detail-oriented and problem-solving person. Be confident that I can organize information in a way that can be easily retrieved and will save future problems. I can multitask effectively and with initiative. During my work in the family practice, I learn to deal with real life-and-death problems with discretion and compassion. You can count on my experience to help you solve stressful situations.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Mailchimp
    Business Management
    Customer Service
    Scripting
    Process Architecture
    Office Administration
    Database
    Scheduling
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How to Hire an Administrative Assistant

To boost efficiency and organization, many companies hire Administrative Assistants. They add to the smooth running of a business. But sometimes, finding the right one can be challenging. Upwork gives you access to a large talent pool from which you can browse, interview, and hire the right administrative assistant. Writing a well-thought-out administrative assistant job description can help set the stage for your new administrative assistant by giving them clear guidelines and an idea of their day-to-day responsibilities.

What Is An Administrative Assistant?

An administrative assistant is a cost-effective, efficient way to get the on-demand help you need. Whether during busier times of the year when you need extra help or for a few hours a day to tackle weekly upkeep, an administrative assistant can offer anyone from startups to larger organizations incredible ROI. Here, we’ll review just some of what a jack-of-all-trades admin can do for you, then give you a quick framework for writing up a great job description that will grab the attention of the best freelance admins.

An administrative assistant specializes in stepping in and taking on various tasks so individuals and teams can focus on their jobs, not the hours’ worth of peripheral, but very necessary, tasks associated with their work. 

Cost Of Hiring An Administrative Assistant

The first step to determining the cost of hiring an Administrative Assistant will be to define your needs. Rates can vary due to many factors, including expertise and experience, location, and market conditions.

Rates typically charged by Administrative Assistants on Upwork are:

Beginner: $10 per hour

Intermediate: $20+ per hour

Administrative Assistant Solutions for Businesses

Many individuals, teams, or businesses across nearly every industry (legal, medical, educational, startups, sales—you name it) hire administrative assistants to handle things like:

  • Managed calendar for individuals or teams, coordinating meetings, appointments, calls, conferences, etc.
  • Inbox assistance, reading, prioritizing, and responding to emails
  • General CRM administration support
  • Data entry and maintaining electronic filing systems
  • Marketing support (e.g., posting to social media, scheduling posts, or responding to reviews or inquiries)
  • Bookkeeping
  • Help setting up and managing business or marketing automation
  • Industry-specific work (whether unique to your business or field, be it medical, legal, government, etc.)

How do you hire an  Administrative Assistant?

You can source an Administrative Assistant on Upwork by following these three steps:

  1. Write a project description. You’ll want to determine the scope of work and the skills and requirements you seek in an Administrative Assistant. 
  2. Post it on Upwork. Once you’ve written a project description, simply post it to Upwork. Follow the prompts to help you input the information you collected to scope out your project. 
  3. Shortlist and interview Administrative Assistant. Once the proposals start coming in, create a shortlist of the professionals you want to interview. 

Administrative Assistant FAQ

How do you write an Administrative Assistant job post?

Your job post is your chance to describe your project scope, budget, and talent needs. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project. 

Job post title

Create a simple title that describes what you’re looking for. The idea is to target the keywords your ideal candidate will likely type into a job search bar to find your project. Here are some sample Administrative Assistant job post titles:

  • Executive Administrative Assistant needed for corporate office
  • Our law firm is looking to hire an Administrative Assistant with legal knowledge

Project description

An effective Administrative Assistant job post should include:

  • Scope of work: List all the deliverables you’ll need from document creation to receipt record keeping
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain industries, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts. 

Administrative Assistant Responsibilities

Here are some sample Administrative Assistant responsibilities you may want to include in your job post:

  • Manage and coordinate schedules for executives and team members
  • Organize and preserve paper and electronic files for efficient retrieval 
  • Order and maintain office supplies

Administrative Assistant Requirements and Qualifications

Here are some sample Administrative Assistant requirements and qualifications you may want to include in your job post:

  • Strong skills in Microsoft Office Suite
  • Strong organizational and time management skills
  • Must be trustworthy with sensitive data and information

Ready to free up space for more important tasks? Hire an Administrative Assistant on Upwork today!

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