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4.8/5
based on 39,880 client reviews
  • $12 hourly
    I'm a Social Media Specialist for business owners and entrepreneurs. I help them increase their social media presence through planning, engaging, content creation and curation, and providing an effective marketing strategy that will result in more leads and sales conversion. I am also a virtual assistant doing various administrative tasks to help business owners unburden their heavy loads and focus on the bigger aspects of their business. I love to help overwhelmed service-based entrepreneurs and businesses manage the back-end of their companies so that they can have the freedom to grow their businesses and enjoy their lives with serenity.
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    General Transcription
    Social Media Marketing
    PropertyWare
    Social Media Management
    Social Media Content
    Chatbot Development
    Microsoft Excel
    Bookkeeping
    Intuit QuickBooks
  • $40 hourly
    Professional with experience working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, reliable, and committed to excellent customer service, assistance to professionals and team management. Organized, focused, detail-oriented, creative, and resourceful in creating and developing projects or assignments.
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    Microsoft Excel
    Data Entry
    Customer Relationship Management
    PDF Conversion
    Graphic Design
    Order Processing
  • $30 hourly
    I have the ability to adapt to the requirements of any assignment and work diligently to finish in a timely matter. My skills include but are not limited to: social media marketing, data entry, administrative support, Microsoft office, transcription and research. I am able to work independently as well as a part of a team as needed by clients. I also pride myself on my ability to work with clients regularly outside of my time zone with great success. With an education in marketing and management, combined with an MBA, I have the drive and knowledge to ensure your project is a success.
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    Computer Skills
    Public Relations
    Travel Planning
    Customer Service
    Microsoft Word
    Microsoft Office
    Company Research
    Microsoft PowerPoint
    Photography
    Mailchimp
    Photo Editing
    Adobe Acrobat
    Market Research
    Microsoft Outlook
    Google Workspace Administration
    Time Management
    Constant Contact
    General Transcription
  • $25 hourly
    *Registered Nurse (Associate Degree) *18+ years working for Health Insurance Company *HEDIS experience *HIPPA knowledge *Medical Terminology knowledge *Knowledge of CPT and ICD-9 codes *Data Entry skills, good organizational skills, able to enter data correctly with strong attention to detail and able to handle multiple tasks. (Familiar with Microsoft Word and Excel software) * Excellent communication skills, whether in person, by phone or through correspondence. * Detail oriented. * Time management skills, can stay on task and complete work in timely manner. * Dedicated home office with high speed internet, access to computer, printer and phone.
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    Mental Health
    Quality Assurance
    Nursing
    Interpersonal Skills
    Microsoft Outlook
    ICD Coding
    Microsoft PowerPoint
    Customer Support
    Electronic Medical Record
    English
    Time Management
    Microsoft Word
    Microsoft Office
    Microsoft Excel
  • $40 hourly
    20+ Years Of Virtual Assistant & Customer Service Experience I focus on providing reliable, thorough and honest VA work for positive impact businesses. 🥇 "I have had the pleasure to work with Caoimhe on many occasions. She has always been very professional, punctual and always delivered before the deadline which I truly appreciated! She has helped with highly sensitive project proposals and always offered her expert advice to accommodate tasks and ensure the best possible result for everyone involved. I wish her a lot of success on her ongoing professional endeavours - everyone will be lucky to have her on their team!" - Elina Grave, Professional Digital Partnership Manager Hi, I'm Caoimhe, from Ireland 🇮🇪 I offer a variety of virtual assistant services and solutions to help businesses and organisations make more time for what they do best. Here are a few highlights of the areas I can help you with: ☞ Customer Service ☞ Email Management (I love an empty inbox!) ☞ Internet Research ☞ Social Media Maintenance ☞ Proofreading & Editing ☞ Report Writing ☞ Travel Planning ☞ Light Bookkeeping ☞ Calendar Management ☞ Personal Life Management ☞ Digital Marketing Support ☞ Transcription I'm a native English speaker with an honours Bachelor's degree in English. I have a personal interest in the study of language and am meticulous about grammar and punctuation. I would consider myself to have exceptional editorial and research skills. My background includes 20+ years of virtual assistant and customer service experience. Over the last few years, some of the roles I've been in have been Virtual Assistant, Event Producer, Community Outreach Officer, Data Researcher, Editor, Proofreader and Web Administrator. I consider some of my greatest strengths to be honesty, reliability, loyalty, conscientiousness and my love of organisation! You can rely on me to get the job done well and on time. ------ 🥇 "Caoimhe worked for me as an event producer, PA, and hospitality manager since September 2016. I have no hesitation in recommending her, as she is highly responsible, conscientious, dedicated, detail-oriented and a great host. She would make an excellent choice!" - Tobias Slater, Managing Director for The Summer House Weekend ------ Tech Details: I use an Apple MacBook Air and have a 100MBPS wifi connection. Some of the platforms I can help you with include: ✔ Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) ✔ Scheduling (Calendly, Doodle, Hootsuite, CreativeStudio, Buffer, LearnCube) ✔ Customer Relationship Management (Hubspot, ActiveCampaign) ✔ Event Planning (Eventbrite, MeetUps, Brown Paper Tickets, Egencia) ✔ Task Management (Evernote, Trello, Asana, ClickUp) ✔ Cloud Storage (Dropbox, Google Drive) ✔ Admin & Email Management (Google Suite, Microsoft Office, Streak, Mailchimp, Airtable) ✔ Communications (Zoom, Skype, Slack, Voxer, Whatsapp) ✔ Light Bookkeeping (Wave, Paypal, Stripe, QuickBooks) ✔ Website Maintenance (Squarespace, Wix, Carrd) ✔ Design (Canva, LucidChart) ✔ Marketing Management Tools (Sellics) ✔ Cloud-based Data Entry (Fastfield) Thanks for learning about me. If you'd like to work with me, please invite me to your job. I look forward to freeing up more time for you! Caoimhe Goggins
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    Editing & Proofreading
    Travel Planning
    Customer Service
    Report Writing
    Social Media Plugin
    Project Management
    Scheduling
    Light Bookkeeping
    Data Entry
    Email Support
    Google Docs
    Google Sheets
  • $15 hourly
    I have 18 years of experience in the BPO industry and Remote. Handled various programs including Sales, Customer Service, Technical Support and Outbound campaigns. 12 years experience in Team Handling in Corporate and Remote.Earned leadership status by setting inspirational goals and setting examples.Superb organizational, motivational, management and time management skills. DIALER & CRM USED; Quick Books Hubspot, Talk Desk Mojo, Xencall, Callshaper, Vulcan7, Kixie, Ring Central, GoHighLevel, NICE and SalesForce, Pipedrive, SAGE CRM and Call Tool. As a Team Lead, I do Performance and Motivational Coaching. Performance Improvement Plan ( PIP) I can work following any time zone. I can deliver less than 40 hours a week. I am also available during weekends. Experienced in HR position responsible for identifying qualified agents, conducting interviews one-on-one and over the phone as well. Admin tasks like preparing contracts and job offers. Sales experience on Solar Panel. Combination of sales and Customer Service experience on hard-selling VOIP products. Sales experience in student loan consolidation. Experienced as Quality Analyst for TSR/CSR account before becoming a Team Lead. REMOTE: : April 2016 – Present. Total of 7 years in Admin Tasks, Sales, Cold Calling and appointment setting experience. 2 years and 9 months Operations Supervisor for Sales Program Medicare Advantage. 2 years experience as Sales Team Leader for Cold Calling, Lead Generation and Appointment Setting projects based in New York. The role includes intensive 1 on 1 Coaching, Performance Review and Close live monitoring. Experienced VA, Real Estate Australian and US-based client. Responsible for preparing contracts, uploading and downloading files requested, and answering and checking client emails. Receiving calls- inbound. Appointment setting. Total of 8 years of Remote Sales Experienced in B2B, Lead Gen campaigns, Cold Calling appointment setting for Security Services in Australia, SOLAR Panel Insurances and Credit Repair. – B2B and B2C
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    Cold Calling
    Online Chat Support
    Customer Service
    Email Communication
    Scheduling
    Cross Functional Team Leadership
    Lead Generation
    Data Entry
    Appointment Setting
  • $10 hourly
    I've been working in US Real Estate Industry for more than 9 years now. I handled real estate agents, investors, and title insurance rep. I have a formal training in Real Estate virtual assistance. Here are the tasks that I've handled: Administrative Assistant tasks & tools used: Listing Coordination (pre-listing, showing coordination, & MLS): NTREIS MLS (Texas) Navica MLS (South Padre Island, Texas) NJMLS (New Jersey) Sandicor (California) Trend MLS (Philadelphia) Dotloop MyKw SupraWeb Centralized Showings Service General Administrative Tasks (website, social media, & CRM management): Wordpress Placester Salesforce FollowUp Boss Podio Microsoft Outlook Eedge EngageRE Leadstreet MyKW Facebook (Pages & Groups) Twitter Instagram LinkedIn Pinterest Marketing Assistant (marketing materials, SEO, social media, & email marketing): Zillow Trulia Realtor.com Remax.com Facebook Market Place Craigslist Photoshop (flyers, postcards) Biteable (video) Tourfactory (Virtual Tour) Paradym (Virtual Tour) Canva (images) Mailchimp (Newsletters) Eedge Marketing (Email Campaigns)
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    Task Coordination
    Transaction Processing
    Google Workspace
    Social Media Optimization
    Social Media Management
    Customer Service
    Dialpad
    Social Media Marketing
    Google Sheets
    Salesforce
    Customer Support
    Real Estate Listing
    Real Estate Transaction Standard
    Real Estate Marketing
  • $15 hourly
    I am your collaborative partner to take on all those administrative tasks that distract you from your job of growing and running your business. I am also your friendly CSR to take care of your valuable customers and an all-star community manager to engage with your digital audience. You will benefit from my following Skills and Key Strengths: - Live chat and Email support. - Admin/Moderator: Cryptocurrency, NFT, DeFi, GameFi, Blockchain community - Community management: Telegram, Discord - eCommerce hosting platforms: Shopify, Volusion, Amazon, Prestashop - Order management software: Deposco - Live Chat support software: Comm100, Livechatinc.com, Intercom - Team collaboration tool: Slack, MS Teams, Google Meet, Zoom, Cisco - Project Management Tool: Trello, Airtable, Notion, Click Up - Social Media platforms: Facebook, Instagram, Twitter, Tiktok, LinkedIn, Reddit - Google Drive, Google Docs, Spreadsheet, MS Word/Excel, Powerpoint, Google Workspace - Posting job ads: Craiglist, Laimoon, Indeed, Dubizzle - Updating website: Squarespace, Wix, Wordpress - Accounting duties, Invoicing and journal entry: Waveapp, Xero - Knowledgeable with processing Payroll: ADP - Manage and update property listings on rental websites: Airbnb, Booking.com, HomeAway - Familiar with Property Management software: Kigo. Proficient with AppFolio - PDF File Conversion/Transcription to Word/Excel - Website Scraping/Data Extraction - Managed Schedule - Google Calendar, Calendly - Image uploading / Editing of JPEG and PNG image - Data Entry on Real Estate documents (County of Orange, Bexar, Brown, Broward) - Email outreach: app.woodpecker - Email database: Zoho - Web research: Google, Yahoo, Aol, Bing - ESL Online Tutor - Typing speed of 50 words per minute Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always up for the challenge and leverage my skills for the benefit of your company and contribute to its success. Looking forward to working with you and be part of your team!
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    Blockchain
    Cryptocurrency
    Forum Moderation
    Google Docs
    Community Moderation
    Shopify
    Community Engagement
    Online Chat Support
    Data Entry
    Customer Service
    Email Communication
  • $20 hourly
    Hi! My name is Cielo. I’ve been in the freelancing industry for over six years now, working as a marketing expert and project manager. I specialize in content management and funnel building, making sure that the company achieves optimal user experience with our systems. I also found interest and have acquired knowledge in hiring, task delegation, and project management. I have kept long-term clients, most of them 6 months and up, and have received excellent ratings and reviews from them. Before getting into freelancing, I have 5 years of solid experience in the BPO industry. I have climbed up the career ladder, started off with taking in calls, then after a few months, was promoted to become a Quality Assurance Specialist, then, became a supervisor and handled a team of 18 chat support and email correspondence representatives. As an employee or contractor, I am very dedicated and committed. I prefer long-term clients but can also provide the same, if not better, service to short-term clients. I also have a passion for learning new things and do not prefer being stagnant to repetitive work for a long time; I am very inquisitive and always eager to learn. I like to do tasks that will help enrich my knowledge and help me grow as an individual. For the right job, I can work past my allotted time and have no issues with overtime, I can also do tasks that are not related to my actual project provided that I will be trained and guided on how to accomplish them. I am flexible, very responsive, and loyal. Outside of work, I am a mom, a wife, a daughter to a single mother, and a friend to a few very genuine people. I love spending quality time with family and friends, which is one of the reasons why I opted to work as a freelancer. My leisure activities are cycling, beach bumming, and swimming. Please see below the skills/platforms I learned for the past years in the workforce: Key Skills: 👉 Funnel Building 👉 Content Management Systems / Wordpress using it's internal editor, Divi themes or Elementor 👉 Email Marketing Campaigns Setup 👉 Social Media Management / Marketing 👉 Customer Support 👉 Virtual Assistance 👉 Email Support / Marketing 👉 Fraud Analysis 👉 Team Management 👉 Project Management PLATFORMS USED: CMS, Marketing and Funnel Building: WordPress ClickFunnels Opt-in Pages, Sales Pages, Membership Sites Bldrly Kajabi Ontraport Page Builder Kartra Klaviyo Wix Amazon Store Builder Klaviyo Ontraport Mailchimp ActiveCampaign AWeber ClickFunnels MailerLite Webhosting: GoDaddy Bluehost Hostgator Names.co.uk Hostinger Customer Support Platforms: GMail ZohoMail Zendesk JiRa LiveChat Inc. Amazon Seller Central Messaging Social Media Platforms: Facebook (Business Manager, Ads Manager, Publishing) Instagram (Business and Personal) Snapchat Twitter Pinterest Spotify Schedugram Hootsuite Tweetdeck Repost App LinkedIn Clubhouse TikTok Buffer Design: Canva Adobe Photoshop Adobe Premiere Pro Adobe Illustrator Adobe InDesign Adobe XD Headliner Windows Video Editor Cloud Sharing / File Management: Google Drive Dropbox Zoho E-commerce and Dropshipping: Shopify WooCommerce Shiphero Shipit Amazon Signifyd Alibaba Project Management and Team Management software: Basecamp Slack Trello Kanban Dropbox Asana ClickUp Time tracking software: Hubstaff Worksnaps Upwork Desktop App Data Analysis / Data Entry: Django Google Drive (Google Sheets) Microsoft Excel Other skills: SEC Filings Writing Blogs Photo / Video editing Skills that I'd like to learn in the future: AI Usage and Developing Graphic Design Full Stack Developing Web Design Video Editing Animation Multimedia Arts Thanks for taking a peek at my profile and looking forward to speaking soon!
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    Virtual Assistance
    ActiveCampaign
    Ontraport
    Executive Support
    Customer Service
    Social Media Plugin
    Email Communication
    Kajabi
    Content SEO
    ClickFunnels
    Marketing
    Email Marketing
    WordPress
    Web Design
  • $20 hourly
    I am a dedicated Tech Virtual Assistant with 7 years of experience as a Virtual Assistant and 10 years of previous corporate experience in administration, communications and marketing, mainly in the real estate sector. My corporate background includes work in positions such as Administrative Assistant, Executive Assistant, Marketing Researcher and Marketing, PR and Advertising Specialist. For the last 7 years, I have been working as a Virtual Assistant helping small and medium-sized companies and individuals with the day-to-day running of their businesses. I have worked with clients within many industries, such as e-commerce, software, real estate, marketing, coaching, food, interior design, construction, health and beauty and other. I’m fluent in English and Spanish and have basic knowledge of French. I have a Bachelor degree in Business Administration (Management) and a Master Degree in Hospitality (International Tourism) obtained at the University of Economics – Varna, Bulgaria. I’m a swift learner, especially concerning new software and technologies. Until now, I have worked with the following tools: Windows, MS Office (Word, Excel, PowerPoint, Outlook), Adobe Photoshop, Adobe Indesign, PDF, Social Media, Buffer, Hootsuite, Shopify, Wordpress, Weebly / WooCommerce, Wix, Squarespace, Google Docs, Google Spreadsheets, Google Forms, Ontraport, Mailchimp, Sendinblue, Sendgrid, ActiveCampaign, Mailerlite, ConvertKit, Hubspot, HTML (entry level), Canva, Zapier, Upviral, ClickFunnels, Unbounce, Teachable, LearnDash, Zenler., Woobox, Teamwork, Asana, Trello, Airtable, Clickup, Bluesnap (payment processor), Shipbob, Paperform, Google Forms, Audacity, The Videopad Editor, FlashBack Pro, YouTube, Vimeo, Zoom, Slack and more. My skills are: ✅ Virtual Office Administration – full administrative assistance, email support, scheduling and calendar management, creating and managing databases of contacts and customers, CRM, managing and sorting files using Dropbox or Google Drive, document management, document conversion, content formatting, reports running, basic bookkeeping, form development, etc. ✅ Website / Blog Management, including editing and light design, SEO ✅ Content Management ✅ Email Marketing and Automation ✅ System Setup ✅ Customer Support via email and chat (phone calls are not an option) ✅ Internet Research ✅ Market, Customer and Competitor Research ✅ Lead Generation / Email List Building ✅ Landing Page Building ✅ Project and Event Management ✅ Software Developers support ✅ Marketing / Digital Agencies support ✅ Coaches Support / Online Course Management ✅ E-commerce – product descriptions writing, products uploading, image research, manipulation and uploading, Shopify ✅ Real estate agents support - transactions / listings / digital marketing / email communication ✅ Data Entry and Data Analysis ✅ Database/CRM Management ✅ Graphic Design (for the Web) ✅ PowerPoint Presentations ✅ Social Media Management and Group Moderation ✅ Translation (English-Bulgarian, Bulgarian-English, Spanish-Bulgarian, Bulgarian-Spanish, Spanish-English, English-Spanish) ✅ Proofreading of Bulgarian texts ✅ Website Reviewing / Auditing ✅ Video / Audio Editing I am reliable, attentive, detail-oriented, critical and self-critical, self-starter and self-motivated, with a proven ability to work independently and with my own equipment. I am fully committed to every project and work with pleasure. I always enjoy and welcome new challenges and development opportunities. I have strong personal interests in technology, health and medicine, interior design and culinary. My current availability for new projects is around 5 hours per week. Looking forward to working with you! Yana
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    Problem Solving
    WordPress
    Customer Service
    Marketing Plugin
    Technical Support
    Automation
    Social Media Website
    File Management
    Critical Thinking Skills
    Email Communication
    Data Entry
    Email Marketing
  • $55 hourly
    I'm Jasmyne, a versatile virtual assistant based in Colorado, and I've been helping clients across the US and Europe for over three years now. Throughout my time in the industry, I've honed my skills in brand and project management, content creation, and administrative tasks. I've helped entrepreneurs, influencers, and executives boost productivity and handle multiple projects simultaneously. As your virtual assistant, I understand your time's value, and I aim to help you focus on the bigger picture. By taking care of the little details and managing your to-do list, I can alleviate your stress and give you more time for the things you love. Head to everydayjas.com/ejva to learn more about my services and past work.
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    Social Media Content
    Email Communication
    Google Workspace
    Calendar Management
    Project Management
    Content Planning
    Personal Administration
    Graphic Design
    Digital Marketing Management
    Shopify
    Blog Content
    WordPress
    Social Media Management
  • $11 hourly
    Hello, my name is Elizabeth. I have over ten years in the customer service field, including being a Team Leader over seven co-workers. I have over six years of experience as a Test Plan Engineer. I have experience with both automatic and manual testing in QC and QA, which makes me very detailed oriented. I am a reliable, self-motivated individual. I work hard in any task I'm given. I am fluent in English, French, and Creole. I have good office skills and work well in fields such as translation, typing, internet researching, data entry, and various customer services. I type 65 wpm with a 98% accuracy. I enjoy working with customer support and love working with data and information.
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    Database
    English to Haitian Creole Translation
    English to French Translation
    Photo Editing
    Customer Service
    Quality Control
    Data Entry
    Creative Writing
    Data Analysis
    Customer Support
    French
  • $35 hourly
    I am a seasoned Executive Assistant, bringing incredible organization skills, attention to detail, effective communication and an unparalleled focus on results. I have experience in inbox and calendar management, expense reporting, project management and systems creation. For the past 10 years I have worked in non-profit and educational settings and am able to quickly adapt and pick up new skills. I look forward to working with you!
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    Communications
    Scheduling
    Data Entry
    Draft Correspondence
    Executive Support
    Virtual Assistance
    Email Communication
    Google Workspace
    Light Project Management
    Task Coordination
  • $20 hourly
    I am experienced in different areas of a business from data gathering to overseeing projects and city-wide operations. My expertise lies in managing people, operations management, process improvement, administrative assistance, and lead generation. I live and breathe working in startup businesses since I enjoy helping them grow and learn new things. I can help you and your business in improving your operations and expansions.
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    Business Operations
    Marketing Management
    Social Media Management
    Startup Company
    Lead Generation
    Microsoft Excel
    Project Plans
  • $30 hourly
    I have administrative and marketing experience and am proficient in Microsoft programs. I can assist with email marketing, social media, blogging, scheduling, and data entry. I am comfortable in fast-paced, high-stress situations requiring attention to detail and timely follow-through. I am a fast learner and great at multi-tasking. I would love the opportunity to work with you.
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    Social Media Content
    Draft Correspondence
    Task Coordination
    Client Management
    Inventory Management
    Bookkeeping
    Customer Service
    Google Workspace
    Virtual Assistance
    Microsoft Office
    Data Entry
  • $10 hourly
    I am a dedicated professional with a diverse background in customer support and virtual assistance. With three years of experience as a Helpdesk Technician at Stefanini Philippines, where I provided crucial IT support to Kraft Heinz in the Asia Pacific region, I honed my technical skills and customer-centric approach. Subsequently, I joined Kleeq, an e-commerce company, where I spent nearly three years as an Email Customer Support Specialist, serving customers with excellence and efficiency in a virtual work environment. During this time, I developed strong communication and problem-solving skills while contributing to the success of the company. Currently, I am thriving in my role as a Clinical Operations Virtual Assistant, working remotely through Upwork for Vitable Health, a prestigious healthcare company based in Philadelphia, USA. This position has allowed me to apply my expertise in administrative support to assist clinical operations, showcasing my adaptability and commitment to remote collaboration. With a solid foundation in IT support, e-commerce customer service, and clinical operations assistance, I bring a versatile skill set and a strong work ethic to any professional setting. My experiences across these diverse roles highlight my ability to excel in both technical and customer-focused domains, making me a valuable asset to any team or project.
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    Virtual Assistance
    Slack
    Project Management
    Google Docs
    Microsoft Office
    Data Entry
    Customer Service
    Zendesk
  • $33 hourly
    I have completed multiple Upwork tests and scored in the top 20% in Virtual Assistant. I specialize in data entry and web research. I am tech savvy and a quick learner. I am known for my attention to detail and problem-solving skills. I specialize in MS office, Salesforce, Infusionsoft, Youtube transcriptions, LinkedIn management, Facebook group/page management, Quickbooks Online, Airbnb, Flowspace Inventory management, and G Suite. I also have experience with monday.com, Asana, Slack, and Teamwork,Cloze,Mailchimp, Shipstation, Instagram, Active Campaign, and Wordpress. My main client as of now is a startup in the cryptocurrency space.
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    Salesforce
    Customer Relationship Management
    Bookkeeping
    Email Communication
    Data Entry
    Microsoft Excel
  • $25 hourly
    Hello! I’m Jayme, a dedicated Executive Assistant with over six years of experience in the eCommerce and Affiliate Marketing industries. I'm passionate about helping businesses succeed, and I'm confident that I can add value to your team. I have a proven track record of increasing product sales through optimized product listings, image and video editing, and persuasive description writing. However, my abilities extend beyond eCommerce support. I’ve streamlined inventory processes, developed lucrative affiliate partnerships, and provided comprehensive administrative support. Whether I am required to do data entry, online research, or communicate with vendors, I tackle each task with care and dedication. Client satisfaction is my top priority and I’m committed to exceeding expectations on every project. My proficiency in MS Suite, Google Suite, Shopify, Wordpress, and Adobe Creative Cloud allows me to streamline workflows and deliver high-quality results. Let's discuss how I can help you achieve your goals.
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    Content Writing
    Image Editing
    Video Editing
    Inventory Management
    Google Workspace
    Adobe Creative Cloud
    WordPress
    Shopify
    Ecommerce
    Virtual Assistance
    Product Listings
    Online Research
    Data Entry
    Microsoft Office
  • $10 hourly
    A virtual assistant that handles client's email, managing my client's personal and business calendar, preparing reports, coordinate meetings, any ad-hoc administrative tasks such as internet research, travel coordination and appointment setting. I also used to be in the hospitality industry but I have decided to switch to a work from home set up to have a work and life balance. I have a strong background in customer service. I used to handle guests requests, inquiries and complaints. Manage check-in, check-out, telephone handling, pre-arrival process and post arrival surveys.
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    Customer Engagement
    Customer Support Plugin
    Following Procedures
    Order Tracking
    Complaint Management
    Client Management
    Travel Planning
    Customer Experience
    Google Docs
    Phone Communication
    Scheduling
    Email Communication
  • $15 hourly
    Computer Science Graduate, worked over 10,000 hours as a professional on Upwork since 2010 and I have 100% job success feedback as of this date from my clients, committed to continuing that. Experience in many projects, I can provide quality support as: ✅ Admin Specialist ✅ Data Analyst ✅ Virtual Assistant ✅ Video Editor ✅ Real Estate Assistant ✅ Project Manager ✅ Team Lead I have comprehensive understanding/experience of the following: ► Virtual Assistance on Administrative and Real Estate Tasks. ► Data Analysis, Management, Organization and Reporting. ► Video Editing, Audio Editing, Post Production and Quality Assurance. ► Video Intro/Outro, Promos and Compilations. ► Video Presentations, Sales Letters and Webinar Recordings. ► Real Estate Specialization in Multifamily / Apartment industry. ► Real Estate CRM Management, Market Research, Analysis and Lead Generation. ► Property Listings / Appraisals / Comps and Rent Roll Analysis. ► LoopNet / Costar / PropertyShark / O’Connor / CAD Search. ► Microsoft Office Suite with advance level skills in Access, Excel, Word, PowerPoint. ► Google Docs / Spreadsheets / Presentations / Drive, OneDrive Spreadsheets. ► Web Research, Product Research, Company and Contact Research. ► Slack, Trello, Favro, and REA for Task / Project Management. I prefer long term working relationship. I am a quick learner, have an analytical type mind and can pick up industry specific tools quite efficiently. Communication is very important and I am available to talk/chat for project discussions/meetings. I work hard to meet deadlines and complete the task at hand as required. Look forward to the opportunity to being an asset to your project/team. Thank You. Rehman Shahid
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    Real Estate
    Video Editing
    Camtasia
    Market Analysis
    Project Management
    Video Post-Editing
    Database Administration
    Adobe Premiere Pro
  • $40 hourly
    A little background will give you some perspective about who I am. When my first child arrived during graduate school, I decided to make my family my first priority. The jobs that I took --either in the schools they attended or in a local family practice-- allowed me to have time to be full-time mom. Last month, my youngest son was admitted to college. Now, it is time to rebuild my career but I do not want to go back to programming. I found out I enjoy working with people. Because of my Bachelor's, it goes without saying that I am more than proficient in a variety of technologies. My favorite undergraduate class was process architecture. I have always enjoyed looking for the bottlenecks and analyzing data flow. I have decided to make office management my new career because I can then use my training and interact with peers. I strive for efficiency and reliability. I am a detail-oriented and problem-solving person. Be confident that I can organize information in a way that can be easily retrieved and will save future problems. I can multitask effectively and with initiative. During my work in the family practice, I learn to deal with real life-and-death problems with discretion and compassion. You can count on my experience to help you solve stressful situations.
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    Mailchimp
    Business Management
    Customer Service
    Scripting
    Process Architecture
    Office Administration
    Database
    Scheduling
  • $17 hourly
    "Dani has been an absolute God-send! She is extremely professional, motivated, organized, and dedicated. I'm not exaggerating when I say she's saved my business. She took so much off my plate and helped move me in the right direction. I can't sing enough of her praises!!" ~Briana Melissa Ford "We enjoyed working with Daniella. She is professional and self-aware about the outcome of her work. We appreciate the good work we had with her and can recommend her to other companies." ~Sebastian Herz Over the last couple of years, I have developed a wide range of skills and now I am able to fit myself in multiple roles as well as multitask efficiently. Some of the software I've mastered over time include, G-Suite, Microsoft Word, Microsoft Excel, Dubsado, Shopify, Nifty, Helpscout, SellerCloud, Slack, and Monday. I am very organized and I believe in setting the right priorities and knowing your limits. However, I do not believe in mediocrity, instead, I keep trying to go beyond my current limitations. I am open-minded, a fast learner; always ready to accept and try out new ideas that will improve my skills and output, and an active listener who pays attention even to the smallest of details. I am able to properly manage time and meet deadlines and also capable of self-education in areas of unfamiliarity. I am friendly, hardworking, and enthusiastic. I also place value on loyalty and honesty, in the discharge of one's duties. Above all, my ultimate goal is the satisfaction of my client, and I would do everything I can to make sure they get the best service I can render.
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    Time Management
    Shopify
    Client Management
    Human Resource Management
    Proofreading
    Phone Communication
    Community Management
    Personal Administration
    Customer Service
    Email Communication
  • $70 hourly
    Welcome! I help entrepreneurs organize their businesses to grow. It is my goal to assist overwhelmed business owners in taking control of the backbone of their company. I've run the behind-the-scenes operations for everything from small family side-hustles to multi-million dollar operations. With over six years of experience starting, running, and growing small businesses, I love a challenge and am driven by results. I am QuickBooks Online certified, have extensive experience in MS Office, G Suite, and Photoshop, and boast exceptional communication skills. Reach out to me today to discuss how I can be an asset to your business' growth!
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    Invoicing
    Payroll Accounting
    Project Management
    Accounts Receivable
    Xero
    Google Sheets
    Financial Reporting
    Employee Onboarding
    QuickBooks Online
    Bookkeeping
    Web Service
    CRM Software
    Microsoft Excel
    Customer Service
  • $25 hourly
    With a decade of hands-on experience in customer service, project management, and logistics coordination, I've honed my skills in bringing order to chaos and driving operational success. Known for my outstanding performance and relentless dedication to organization and efficiency, I'm not just your average Virtual Assistant – I'm your right hand and a secret weapon for productivity! Guided by a passion for service and a love for teaching others, I continually strive to improve and develop both personally and professionally. I thrive in roles where I can make a difference, whether by freeing up an executive's day or by contributing to greater education and professional development opportunities in my community. From coordinating projects to managing emails and schedules, I'm eager to tackle challenges head-on and use my skills to make your professional life easier. Let's connect and turn your stress into success!
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    Microsoft Office
    CRM Software
    Office Management
    Customer Experience
    Case Management
    Google Workspace
    Logistics Coordination
    Task Coordination
    Project Management
    File Management
    Decision Making
    Supply Chain & Logistics
  • $15 hourly
    Hello, thanks for checking out my profile. I have spent 7 years working in the Call Center Industry and I gained a lot of experience in handling different types of tools, processes, customers, teammates, supervisors and managers. I handled sales, data entry, technical and billing accounts for Sears, Comcast and Telstra. I'm also part of the Quality Team as Data Auditor for non-voice and Quality Assurance Specialist for voice account. I do side by side coaching, call listening, quality talk, call monitoring, call calibration and reporting. I started to work from home last August 2017 and as a Freelancer, I've worked as an Appointment Setter and Lead Generation Specialist. I am skilled in communicating with clients over the phone and email. There are many things that I can do but not limited to; customer service, email or chat support, data entry, admin task, virtual assistant, and research. I welcome tasks that are new to me because I know there is so much room for improvement and I am excited to learn new skills in different fields. I am trainable, eager to learn and can work with less or no supervision.
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    Virtual Assistance
    Google Workspace
    Online Chat Support
    Email Support
    Customer Service
    Online Research
    Product Listings
    Data Entry
  • $60 hourly
    Enterprise Program Manager - Freelance Talent Recruiter - Outsourced Project Manager Providing full-cycle project and program management support to Enterprise clients with U.S. and international operations. A sampling of clients includes Microsoft, Amazon Web Services, GoDaddy, Johnson & Johnson, Unilever International, Google, and Flexera. Expert at optimizing management and utilization of Gig economy resources for startup to enterprise clients. Helping clients develop, implement, streamline, and manage freelance talent initiatives. Excel at launching and managing large-scale, high-production programs. Recruited 4,000+ freelancers through the Elance/Upwork platforms. Recruited and managed contract talent and employees hired through Upwork, Indeed, Career Builder, Fiverr, and Zip Recruiter. Managed thousands of outsourced projects. Specializing in recruiting and retaining top-performing talent and leading remote/globally dispersed teams. Adept at consulting businesses on process improvement, managing freelancers and remote employees, and implementing project management tools. Achievements: * Transformed failing website redesign project from delivering 8 websites per week to 500 per week within 8 weeks. Completed 2,500 websites in 3 months. (Brought in 2 months after project start date to "try and save a nearly impossible" project as an Elance Enterprise Program Manager.) * Developed internal programs for two enterprise clients to utilize freelance talent and helped launch and manage their freelance talent initiatives. * Achieved on time completion of a rapid-turn, large-scale project; hired and managed 300 freelancers to complete over 600 deliverables in 2 weeks. * Launched and co-managed 3-year project to redesign nearly 10,000 websites for an enterprise client; teamed with 2 project managers to successfully complete the program. Full-time freelancer since 2011 (Upwork/Elance): * 100% Job Success Score * 16,000+ hours billed (hourly/payroll) * 60 completed projects (several multi-year, repeat contracts) * Excellent client feedback * Several long-term engagements, including one for 10 years! ========== Additional experience: Technical Editor, Facilities Coordinator, Office Manager, and Patent and Trademark Paralegal/Office Manager (13 years). Project types managed: Content writing, graphic/web design, accounting, software development, eLearning course design, market research and product development, freelance talent solutions, project management tool implementations, change management programs, etc. Industries supported: Freelance/Gig economy, technology (software/website development), marketing, finance, legal, transportation, human resources, and consumer packaged goods (beauty and personal care, home care, medical devices, food, toys, etc.).
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    Human Resource Management
    Project Plans
    Technical Editing
    Process Improvement
    Project Management
    Program Management
    Recruiting
  • $20 hourly
    I'm an administration professional with experience working in a variety of organizations. I have a high level organizational ability with great attention to detail and an emphasis on providing exceptional customer service through strong written and verbal communication skills. I excel in problem solving, pre-emptive planning and instigation of organizational efficiencies with a genuine desire to support and assist others.
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    Video Editing
    General Transcription
    Data Entry
    Email Communication
    Customer Service
    Bookkeeping
    Xero
    Customer Support
    Intercom
    Phone Support
    Email Support
    Zendesk
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How to Hire an Administrative Assistant

To boost efficiency and organization, many companies hire Administrative Assistants. They add to the smooth running of a business. But sometimes, finding the right one can be challenging. Upwork gives you access to a large talent pool from which you can browse, interview, and hire the right administrative assistant. Writing a well-thought-out administrative assistant job description can help set the stage for your new administrative assistant by giving them clear guidelines and an idea of their day-to-day responsibilities.

What Is An Administrative Assistant?

An administrative assistant is a cost-effective, efficient way to get the on-demand help you need. Whether during busier times of the year when you need extra help or for a few hours a day to tackle weekly upkeep, an administrative assistant can offer anyone from startups to larger organizations incredible ROI. Here, we’ll review just some of what a jack-of-all-trades admin can do for you, then give you a quick framework for writing up a great job description that will grab the attention of the best freelance admins.

An administrative assistant specializes in stepping in and taking on various tasks so individuals and teams can focus on their jobs, not the hours’ worth of peripheral, but very necessary, tasks associated with their work. 

Cost Of Hiring An Administrative Assistant

The first step to determining the cost of hiring an Administrative Assistant will be to define your needs. Rates can vary due to many factors, including expertise and experience, location, and market conditions.

Rates typically charged by Administrative Assistants on Upwork are:

Beginner: $10 per hour

Intermediate: $20+ per hour

Administrative Assistant Solutions for Businesses

Many individuals, teams, or businesses across nearly every industry (legal, medical, educational, startups, sales—you name it) hire administrative assistants to handle things like:

  • Managed calendar for individuals or teams, coordinating meetings, appointments, calls, conferences, etc.
  • Inbox assistance, reading, prioritizing, and responding to emails
  • General CRM administration support
  • Data entry and maintaining electronic filing systems
  • Marketing support (e.g., posting to social media, scheduling posts, or responding to reviews or inquiries)
  • Bookkeeping
  • Help setting up and managing business or marketing automation
  • Industry-specific work (whether unique to your business or field, be it medical, legal, government, etc.)

How do you hire an  Administrative Assistant?

You can source an Administrative Assistant on Upwork by following these three steps:

  1. Write a project description. You’ll want to determine the scope of work and the skills and requirements you seek in an Administrative Assistant. 
  2. Post it on Upwork. Once you’ve written a project description, simply post it to Upwork. Follow the prompts to help you input the information you collected to scope out your project. 
  3. Shortlist and interview Administrative Assistant. Once the proposals start coming in, create a shortlist of the professionals you want to interview. 

Administrative Assistant FAQ

How do you write an Administrative Assistant job post?

Your job post is your chance to describe your project scope, budget, and talent needs. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project. 

Job post title

Create a simple title that describes what you’re looking for. The idea is to target the keywords your ideal candidate will likely type into a job search bar to find your project. Here are some sample Administrative Assistant job post titles:

  • Executive Administrative Assistant needed for corporate office
  • Our law firm is looking to hire an Administrative Assistant with legal knowledge

Project description

An effective Administrative Assistant job post should include:

  • Scope of work: List all the deliverables you’ll need from document creation to receipt record keeping
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain industries, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts. 

Administrative Assistant Responsibilities

Here are some sample Administrative Assistant responsibilities you may want to include in your job post:

  • Manage and coordinate schedules for executives and team members
  • Organize and preserve paper and electronic files for efficient retrieval 
  • Order and maintain office supplies

Administrative Assistant Requirements and Qualifications

Here are some sample Administrative Assistant requirements and qualifications you may want to include in your job post:

  • Strong skills in Microsoft Office Suite
  • Strong organizational and time management skills
  • Must be trustworthy with sensitive data and information

Ready to free up space for more important tasks? Hire an Administrative Assistant on Upwork today!

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