Hire the best Administrative Assistants

Check out Administrative Assistants with the skills you need for your next job.

Clients rate Administrative Assistants
Rating is 4.8 out of 5.
4.8/5
based on 39,880 client reviews
Rodelie R.
$12/hr
  • Trophy Icon Administrative Support
  • Virtual Assistant
  • Email Handling
  • Online Chat Support
  • Content Management
  • Internet Research
  • Microsoft Excel
  • Google Spreadsheets
  • Transaction Data Entry
  • Customer Service
  • Researcher
  • Office Administration
  • Real Estate Investment Assistance
  • Multiple Email Account Management
  • File Management

TOP-RATED PLUS I am a GO-GETTER with a POSITIVE CAN-DO attitude. If your jobs need Web Searching/Internet Research, Data entry or Content Management, do not hesitate to contact me. I would love to do it for you. Here are the services/ skills I can offer: o Creating/Updating and Managing Real Estate Listings and Transactions - Dotloop, Dropbox, SkySlope, Zbuyer, FollowUpBoss o Basic Graphic Design using Canva and Photoshop o Customer Service Representative - Gmail, Yahoo, MailChimp, Gorgias, ShipStation o Customer Service Representative via Social Media - Facebook, Instagram,...

Edna H.
$25/hr
  • Trophy Icon Administrative Support
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Telephone Handling
  • Microsoft Outlook
  • Customer Support
  • Medical Terminology
  • ICD Coding
  • Nursing
  • Electronic Medical Record
  • English
  • Time Management
  • Interpersonal Skills

*18+ years working for Health Insurance Company *Medical Terminology knowledge *Knowledge of CPT and ICD-9 codes *Data Entry skills, good organizational skills, able to enter data correctly with strong attention to detail and able to handle multiple tasks. (Familiar with Microsoft Word and Excel software) * Excellent communication skills, whether in person, by phone or through correspondence. * Detail oriented. * Time management skills, can stay on task and complete work in timely manner. * Dedicated home office with high speed internet, access to computer, printer and phone.

Ariel Aleksander S.
$22/hr
  • Trophy Icon Administrative Support
  • Virtual Assistant
  • Microsoft Power BI
  • Microsoft Excel
  • Email Handling
  • Data Analysis
  • Executive Assistant
  • Quickbooks
  • Intuit QuickBooks
  • Transaction Data Entry

Medical Student and Virtual Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. 7 years of experience as a VA, handling inventory, accounting reports, project management, payroll and doing admin tasks. Some of my skills • Power BI reports • Excel formulas (vlookup, ifs, countif, etc) • QBO reports, Reconciling credit cards, Adding expenses, Syncing invoices • Monthly Reports • Creative problem solver • Quick learner • Pivot Charts and Tables/Power Pivot/Power Query • Analysis and Visualization of Data Software that I have experience with: Quickbooks online and desktop...

Mallory M.
$50/hr
  • Trophy Icon Administrative Support
  • Organizer
  • Typing
  • Legal
  • Legal Assistance
  • Data Entry
  • General Transcription
  • Editor
  • Paralegal
  • Family Law
  • Legal
  • Legal Writing
  • Virtual Assistant
  • Microsoft Office
  • Communications

As a dedicated professional with over ten years of experience providing comprehensive administrative and operational support to law firm personnel, I am confident that I would be a valuable asset to you! My expertise is in coordinating and leading administrative and operational functions for attorneys and for accountants. Backed by superior communication and multitasking capabilities, I excel at providing exceptional organizational and time-management skills and driving optimal office efficiency and success. Highlights of my experience include… • Scheduling, meeting coordination, calendar management, project management, and records...

Katrina S.
$30/hr
  • Trophy Icon Administrative Support
  • Scheduling
  • Organizational Development
  • Email Communication
  • Form Development
  • Bank Reconciliation
  • Virtual Assistant
  • SAP
  • Data Entry
  • Payroll Accounting
  • File Maintenance
  • Accounting
  • Bookkeeping
  • Customer Support
  • Executive Support

SKILLS: Quick learner Well organized Skilled multi-tasker Deadline oriented Report analysis Bookkeeping experience Efficient computer skills Superb communication skills SERVICE I OFFER: Administrative Tasks + Organization Calendar Management Creating & Managing Spreadsheet Data Entry Managing Accounts Payable & Receivable Creating Document Templates & SOP’s Presentation Preparation Google Drive & DropBox Organization Human Resource Knowledge/Implementation Payroll Expertise SAP, CRM, & WFC Email + Social Media Management Email Management & Organization Create Newsletters & Autoresponders Create/Manage Facebook & Instagram Accounts...

Laura S.
$33/hr
  • Trophy Icon Administrative Support
  • Virtual Assistant
  • Email Handling
  • Internet Research
  • Data Entry
  • Bookkeeping
  • Quickbooks
  • Salesforce
  • Microsoft Excel
  • Customer Relationship Management

I have completed multiple Upwork tests and scored in the top 20% in Virtual Assistant. I specialize in data entry and web research. I am tech savvy and a quick learner. I am known for my attention to detail and problem-solving skills. I specialize in MS office, Salesforce, Infusionsoft, Youtube transcriptions, LinkedIn management, Facebook group/page management, Quickbooks Online, Airbnb, Flowspace Inventory management, and G Suite. I also have experience with monday.com, Asana, Slack, and Teamwork,Cloze,Mailchimp, Shipstation, Instagram, Active Campaign, and Wordpress. My main client as of now is a startup in the cryptocurrency space.

Bella W.
$30/hr
  • Trophy Icon Administrative Support
  • Microsoft Word
  • Social Media Management
  • Microsoft Excel
  • Intuit QuickBooks
  • Travel Planning
  • Microsoft PowerPoint
  • Customer Service
  • Communications
  • Adobe PDF
  • Task Coordination
  • Social Media Marketing
  • Calendar Management
  • Executive Assistant
  • Apple iWork
  • Organizer

As a previous business marketing major at Belmont University in Nashville, TN, I have found that I am able to adapt at in situations where I can apply business and managing techniques. With help from my courses as well as previous employers, I have worked on my natural capability to lead and coach people around me. I have also honed skins to include: organization, time management, quick learner, leadership, and public speech. Experience with social media management and all social media outlets, design on platforms like Canva, as well as experience within Microsoft Office, and Google Workspace. I also have practiced and excelled in building...

Kimberly M.
$35/hr
  • Trophy Icon Administrative Support
  • Form Completion
  • Light Project Management
  • Virtual Assistance
  • Appointment Scheduling
  • Task Coordination
  • Data Entry
  • Communication
  • Google Suite
  • HR & Business Services
  • Expense Reporting
  • HR & Business Services

My broad experience in the human resources field in a start up environment means I can do much more than simply maintaining your calendar and setting your appointments. I am ready to get my hands dirty with some projects to help lighten your load, including (but not limited to) project management, drafting job descriptions, drafting communications, research, and event coordination. In my most recent position, I coordinated benefit implementation, new hire onboarding, open enrollment, conducted compliance audits, and drafted an internal leave of absence policy. I am a helper at heart and am happy to dive in to projects to help you keep your...

Dana D.
$35/hr
  • Trophy Icon Administrative Support
  • Virtual Assistant
  • Project Management
  • Clerical Skills
  • Computer Skills
  • Customer Service
  • Data Entry
  • Event Planning
  • General Office Skills

Virtual Administrative Assistant and Project Management Get it done right and on time, operating at maximum efficiency Ability to multi-task and take on multiple projects Quick response time Individually motivated and team player Attentive to detail and organization Timely & responsive Excellent planning skills creating step-by-step project processes and instructions Highly deadline-driven, able to keep things moving forward in real time Strong business management background Customer service focus Excellent work ethic and professionalism Highly confidential English proficiency (written and spoken) Virtual Administrative Assistant:...

Daniella I.
$25/hr
  • Trophy Icon Administrative Support
  • Email Communication
  • Customer Service
  • Email Handling
  • Proofreading
  • Researcher
  • Appointment Scheduling
  • Community Management
  • Client Management
  • Editor
  • Time Management
  • Phone Communication
  • Human Resource Management
  • Shopify
  • Personal Administration

"Dani has been an absolute God-send! She is extremely professional, motivated, organized, and dedicated. I'm not exaggerating when I say she's saved my business. She took so much off my plate and helped move me in the right direction. I can't sing enough of her praises!!" ~Briana Melissa Ford "We enjoyed working with Daniella. She is professional and self-aware about the outcome of her work. We appreciate the good work we had with her and can recommend her to other companies." ~Sebastian Herz Over the last couple of years, I have developed a wide range of skills and now I am able to fit myself in multiple roles as well as multitask...

Elaiza C.
$10/hr
  • Trophy Icon Administrative Support
  • Google Docs
  • Customer Experience
  • Customer Engagement
  • Email Communication
  • Telephone Handling
  • Client Management
  • Complaint Management
  • Calendar Management
  • Travel Planning
  • Order Tracking
  • Following Procedures
  • Customer Support Plugin

A virtual assistant that handles client's email, managing my client's personal and business calendar, preparing reports, coordinate meetings, any ad-hoc administrative tasks such as internet research, travel coordination and appointment setting. I also used to be in the hospitality industry but I have decided to switch to a work from home set up to have a work and life balance. I have a strong background in customer service. I used to handle guests requests, inquiries and complaints. Manage check-in, check-out, telephone handling, pre-arrival process and post arrival surveys.

Rachel R.
$20/hr
  • Trophy Icon Administrative Support
  • Microsoft Office
  • Customer Service
  • Management Skills
  • Bookkeeping
  • Communications
  • Virtual Assistant
  • QuickBooks Online
  • Accounts Receivable Management
  • Accounts Payable Management

I am an experienced Accounting Specialist. I worked 11 years in different areas of Accounting and Finance. I have a background with Treasury, Accounts Payable, Bank Reconciliation, Bookkeeping, Admin and expert in handling Accounts Receivables. Below are the strengths and skills that I find myself excellent with. * Analytical and Problem Solving Skills * MS Office (Word, PowerPoint, Excel) * Advanced Excel (Pivot table, Data Analysis, V-Lookup, Conditional Formatting, Data Validation, Complex formulas, Macro) * Research and investigation * Collection * Communication (Verbal & Writing) * Admin Support * Data Entry and transcription *...

Tana Andrea C.
$20/hr
  • Trophy Icon Administrative Support
  • Project Planning
  • Microsoft Excel
  • Researcher
  • Lead Generation
  • Virtual Assistant
  • Marketing Management
  • Operations Management
  • Social Media Management
  • Startup Company

I am experienced in different areas of a business from data gathering to overseeing projects and city-wide operations. My expertise lies in managing people, operations management, process improvement, administrative assistance, and lead generation. I live and breathe working in startup businesses since I enjoy helping them grow and learn new things. I can help you and your business in improving your operations and expansions.

Katlyn W.
$30/hr
  • Trophy Icon Administrative Support
  • Computer Skills
  • Data Management
  • People Management
  • Critical Thinking Skills
  • Curriculum Plan
  • Event Planning
  • Writing
  • Proofreading
  • Education
  • Email Communication

I am a hardworking and reliable Ministry Leader and Educator with solid abilities in leadership, communications skills, and time management. Offering knowledge in curriculum development, team management, and being innovative and creative. I am highly organized, proactive, and punctual with a team-oriented mentality. I graduated from Liberty University in May of 2014 with my Special Education and Elementary Education degree. I am proficient in Google Workspace, Dropbox, PowePoint, Excel, Canva, and InDesign. I also have strengths in curriculum development, proofreading, and writing.

Ramelyn V.
$15/hr
  • Trophy Icon Administrative Support
  • Lead Generation
  • Virtual Assistance
  • Data Entry
  • File Management
  • Cold Calling
  • Email Communication
  • Outbound Sales
  • Phone Communication
  • Telemarketing
  • Customer Service
  • Customer Support
  • Executive Support
  • Meeting Agendas
  • Communications

A Multi-faceted and reliable Virtual Assistant and Telemarketer with 10+ years of experience in administrative roles, appointment setting, lead generation, customer service, and data entry I experienced working in different fields such as SEO, Reputation Marketing, Software, and Application Development, Recruitment, Real Estate, Insurance, and Personal Growth. I have worked with clients from the Philippines, US, Canada, Europe, and Australia. My passion for work, efficiency, persistence, and drive are qualities I can bring to the table.

Frederike G.
$28/hr
  • Trophy Icon Administrative Support
  • Customer Support
  • Email Communication
  • Customer Service
  • Virtual Assistant
  • Customer Satisfaction
  • English to German Translation
  • German
  • Email Support
  • English
  • Copywriting
  • Executive Support
  • Qualitative Research
  • Executive Assistant
  • Virtual Assistance

I am a Multilingual Management Assistant and I hold a Bachelor Degree in Business Administration. I fluently speak German (native) and English. (I do NOT speak Finnish) Previous work experience includes: - virtual assistance - customer service and advice via phone, email, chat - data and project management - order processing - writing invoices - website content/image editing (Wordpress) - Facebook / Instagram - GoogleMyBusiness / Pinterest / Canva - troubleshooting technical issues - translations - guidance of employees - general, administrative work - experience with Bexio/Xero - content writing Furthermore I developed good...

Onyinyechi Nancy O.
$20/hr
  • Trophy Icon Administrative Support
  • Microsoft Office
  • Virtual Assistant
  • Data Entry
  • Email Communication
  • Google Docs
  • Social Media Marketing
  • Meeting Agendas
  • File Management
  • File Maintenance
  • Google Suite
  • Researcher
  • Light Project Management
  • Canva
  • Executive Assistant

You can call me Nancy. I am a full-time freelancer with over 5years of experience in the Administrative field and project management, I specialize as; Project Manager, Administrative/Executive Assistant, Customer Service, Data Entry, SEO Management. My main objective is to make your daily workflow run smoothly. I’m Detail-orientated, Tech-Savvy, Versatile, Self-motivated, easy to work with, Goal-driven with great communication skills and strong values. Over the past years, I have worked with individuals and businesses, creating a great impact and value. From and through these experiences, I have developed exemplary skills including but...

Margaret U.
$15/hr
  • Trophy Icon Administrative Support
  • Finance & Accounting
  • Event Management
  • Blog Writing
  • WordPress
  • Email Marketing
  • Human Resource Management
  • Business Development
  • Company Research
  • Social Media Marketing
  • Online Research
  • Market Research
  • Microsoft Word
  • Microsoft Excel

Hi, I'm the VA you're looking for because I'm one of the top Odesk and Elance freelancers, based on my stats. I have been a VA since 2011. Besides being VA, I was trained by my family to manage and help our business (trade and beauty salons). I'm located in Manila, Philippines. I have been an OVERALL virtual assistant for many clients, from the project manager, research head, admin manager, marketing head for an eCommerce site, fulfillment for an online store, analyst for an affiliate company, and customer service head. I have met a lot of good online workers as I have managed other freelancers and led them as team leaders. Before I...

Lyn F.
$15/hr
  • Trophy Icon Administrative Support
  • Virtual Assistant
  • Customer Service
  • Shopify
  • Data Entry
  • Online Chat Support
  • Google Spreadsheets
  • Cryptocurrency
  • Forum Moderation
  • Blockchain
  • Community Moderation
  • Community Engagement
  • Live Chat Operator
  • Email Communication
  • Google Docs

I am your collaborative partner to take on all those administrative tasks that distract you from your job of growing and running your business. I am also your friendly CSR to take care of your valuable customers. You will benefit from my following Skills and Key Strengths: - Live chat and Email support. - Admin/Moderator: Cryptocurrency, NFT, DeFi, GameFi, Blockchain community - eCommerce hosting platforms: Shopify, Volusion, Amazon, Prestashop - Order management software: Deposco - Live Chat support software: Comm100, Livechatinc.com, Intercom - Team collaboration tool: Slack - Project Management Tool: Trello, Airtable, Click Up -...

Melissa P.
$10/hr
  • Trophy Icon Administrative Support
  • Recruiting
  • Payroll Processing
  • English
  • Human Resource Management
  • Virtual Assistant
  • Appointment Scheduling
  • Google Docs
  • Customer Service
  • Google Sheets
  • Call Handling
  • Basecamp
  • Zendesk

I have a bachelor degree in Human Resources with solid knowledge in recruitment and payroll. and administrative, project manager activities that will help you meet your goals I have experience with Desku, Basecamp, Zendesk, Pressero,Monday, Liondesk, process street among others I´m proactive, organized and I have good comunications skills, bilingual (english and spanish). I am always ready to overcome new challenges and work diligently just as I continue to grow and gain experience in my professional life.

Katelyn K.
$28/hr
  • Trophy Icon Administrative Support
  • Task Coordination
  • Data Entry
  • Google Suite
  • Light Project Management
  • Copywriting
  • Proofreading
  • Microsoft Excel
  • Microsoft Office
  • Email Communication
  • Scheduling
  • Slack
  • Lead Generation
  • Content Writing
  • Accuracy Verification

Greetings! I am a Texas-based professional with a passion for helping others achieve their goals. My professional background is in both the restaurant and customer service industries; working in many roles involving administrative tasks and company development. I have 8 years combined experience in retail, restaurant management, private catering, small-business startups, and executive assisting. I pride myself on my work ethic and attention to detail. I love learning all functions within a company and often find myself wearing many different hats. Call me a Jill-of-all-trades! I hope to make your day-to-day more seamless and give you peace...

Tope A.
$35/hr
  • Trophy Icon Administrative Support
  • Virtual Assistant
  • Scheduling
  • Task Coordination
  • Online Research
  • Light Project Management
  • Notion
  • Airtable
  • Email Communication
  • Trello
  • Asana
  • Hiring Strategy
  • Data Entry
  • Presentation Design
  • Executive Support

With over 6 years of working experience as an Executive / Virtual Assistant with experience in General Project Management, Data Entry, Web Research, and all forms of Administrative Support, I support busy top executives (CEOs, CFOs, COOs, Board of Directors, EVPs), company owners in the DIGITAL/ONLINE MARKETING SPACE, STARTUPS, SCALEUPS, TECH and individuals to manage their tasks and time to achieve optimal productivity. ---------------- -------- WHAT CLIENTS ARE SAYING ABOUT ME ------------ ----------------- "Tope is very bright and talented and brings more to a project than asked or expected at such a reasonable rate. Her ability...

Juaymah A.
$15/hr
  • Trophy Icon Administrative Support
  • Microsoft Excel
  • Microsoft Word
  • Virtual Assistant
  • Xero
  • Adobe Photoshop
  • WordPress
  • Mailchimp
  • Canva
  • HTML
  • Internet Research
  • Klaviyo
  • Adobe Premiere
  • Shopify
  • Zoho CRM

Since 2013 I have been providing extensive administrative services online. These services are: - Wordpress and Shopify maintenance - designing Mailchimp and Klaviyo campaigns - FB and Instagram ads - image editing through Photoshop, Canva used for flyers, website, promotions - scheduling posts on social media platforms (facebook, Instagram, google plus) - onpage SEO - email handling - comparative research - KPI reporting, customised reports based on business or client needs (excel) - data entry, bank reconciliation (Xero) - monitoring and pursuing outstanding accounts - issuing invoices and handling customer payments Prior to freelancing,...

Magdalena O.
$35/hr
  • Trophy Icon Administrative Support
  • Customer Support
  • Calendar Management
  • Email Handling
  • Event Planning
  • Customer Service
  • General Office Skills
  • Helpdesk
  • Microsoft Office
  • Microsoft Excel

✅ Proactive, dynamic and results-oriented Executive Assistant with over 11 years experience. I have worked with startup executives, sole proprietors, individuals, and growth-minded small business owners. I have focused more on roles that implied administration, planning, project management and coordinating tasks and teams. I contributed to the expansion of the companies I worked for by creating new processes or improving existing ones, supporting team members in exceeding at their job, delivering excellent customer service and keeping all running tasks on track. I have a demonstrated ability to multi-task & prioritize with ease, excellent...

Abigail R.
$18/hr
  • Trophy Icon Administrative Support
  • Google Sheets
  • Researcher
  • Scheduling
  • Customer Service
  • Virtual Assistant
  • Product Listings
  • Data Entry
  • Quickbooks
  • Accuracy Verification
  • Microsoft Word
  • Microsoft Excel
  • Phone Support
  • Online Chat Support
  • Email Support

Hiring me will allow you to work ON your business, not IN it. 💡 Virtual Assistant, Customer Support Agent and Data Entry Specialist, Abigail is a determined, ambitious, jovial, and assiduous individual. Her core strengths include excellent attention to detail, strong written and verbal communication skills, and comfortable working independently with minimal supervision. She has Customer Service, Bookkeeping, and Real Estate experiences using platforms like RingCentral, Quickbooks, and Zillow respectively. 💡Her Expertises💡 ✅ Virtual Assistance 📞 CRM platforms (RingCentral, Zendesk, Chatra) 📖 Databases/Marketplaces (Zillow) 🛍️...

Freda C.
$55/hr
  • Trophy Icon Administrative Support
  • Corporate Event Planning
  • Event Management
  • Event Planning
  • Project Management
  • Executive Assistant
  • Critical Thinking Skills
  • Social Media Management
  • Travel Planning
  • Human Resource Management
  • Virtual Assistant
  • WordPress
  • Digital Project Management

What Do You Need To Accomplish? I'm Here To Help. With more than 12 years of experience working for C-suite executives and additional experience virtually supporting director-level decision-makers in non-profits and start-ups, I am well-versed in the art of seamless support. I'm easy to work with, detail-oriented, resourceful and enjoy challenging work. There’s not much I can’t accomplish with a cell phone and laptop: event planning, social media management, research, travel planning, recruitment, bookkeeping; you name it, I’ve probably done it. I look forward to working with you! Skills: - Extensive project management experience in...

Hannah D.
$35/hr
  • Trophy Icon Administrative Support
  • Bookkeeping
  • MS Excel
  • Microsoft Excel
  • QuickBooks Online
  • Quickbooks
  • Data Entry
  • Virtual Assistant
  • Accuracy Verification
  • Google Docs
  • Microsoft Word
  • Xero

I will free up your time to focus on your business' success by providing bookkeeping services. I specialize in QuickBooks cleanups and monthly bookkeeping services. I will tailor your accounting software to deliver the results you need for financial success and accuracy.

$NaN/hr

How it works

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

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How to Hire an Administrative Assistant

What Does an Administrative Assistant Do?

An administrative assistant is a cost-effective, efficient way to get the on-demand help you need. Whether it’s during busier times of the year when you need a little extra help or for a few hours a day to tackle weekly upkeep, an administrative assistant can offer anyone from startups to larger organizations incredible ROI. Here, we’ll review just some of what a jack-of-all-trades admin can do for you, then give you a quick framework for writing up a great job description that will grab the attention of the best freelance admins.

An administrative assistant specializes in stepping in and taking on a variety of tasks so individuals and teams can focus on their jobs, not the hours’ worth of peripheral, but very necessary, tasks associated with their work. These days, getting overwhelmed with the day-to-day is nearly unavoidable. We’re more connected than ever, but with that connectivity comes a ton of communication, emails, voicemails, social media messages, online meetings, and more.

More than office support-style jobs like receptionists and office managers, administrative assistants are skilled and capable of taking on more sensitive work that requires great attention to detail and initiative. Many individuals, teams, or businesses across nearly every industry (legal, medical, educational, startups, sales—you name it) hire administrative assistants to handle things like:

  • Calendar management for individuals or teams, coordinating meetings, appointments, calls, conferences, etc.
  • Inbox assistance, reading, prioritizing, and responding to emails
  • General CRM administration support
  • Data entry and maintaining electronic filing systems
  • Marketing support (e.g., posting to social media, scheduling posts, or responding to reviews or inquiries)
  • Bookkeeping
  • Help setting up and managing business or marketing automation
  • Industry-specific work (whether those are unique to your business or field, be it medical, legal, government, etc.)

How do I write an effective administrative assistant job post?

The description will definitely determine the quality of administrative assistant you’ll attract, so be thorough, clear, and concise with your project description. Include a list of any work they’ll be doing, mention the tools or programs they should be familiar with, your budget, and what availability you require of them.

Explain who they’ll be working with and what systems they’ll need access to. Give plenty of context around the work and how it will contribute to the overall productivity of the company, team, or office. Will they have a set amount of things to tackle daily or weekly or will you need to carve out some specific hours for you? In other words, is there an inbox full of emails they need to respond to each day or do they need to be on-hand to answer messages in real time?

Included the competencies that are must-haves for the role, too. For example, if you need an admin who’s well-versed in Excel and fluent in the terminology of your particular industry, state this upfront in your title—it will catch the attention of qualified candidates and ensure the proposals you receive are already filtered so you can move on to the interview phase. For more tips on writing a great project description, check out this article.

Sample project overview

Below is a sample of how a project description may look. Keep in mind that many people use the term “job description,” but a full job description is only needed for employees. If you think you might want an employee, check out Upwork Payroll. When engaging a freelancer as an independent contractor, you typically just need a statement of work, job post, or any other document that describes the work.

Title: Administrative Assistant to Handle Online Scheduling Tool for Medical Practice

Description: We are a mid-sized medical practice of general health practitioners who need an administrative assistant to handle a variety of tasks—primarily the management of our patient scheduling tool and online messaging portal. We use an electronic scheduling tool that receives scheduling requests from our website that automates replies and appointment reminders, but it requires monitoring, cancellation requests, and manual follow-up with patients about pre-appointment paperwork. We also use an online patient portal so patients can confidentially submit questions and requests to their physicians, which need monitoring and prioritizing so urgent requests are flagged for physicians and responded to appropriately. In addition, we need help with general filing, new patient paperwork, input and output from our lab, and prioritizing and routing of online contact form submissions. The role will support/work with the office physicians, nurses, insurance claims admin, receptionist, and our web design company.

Project Scope & Deliverables:

We are hoping to build a strong and lasting relationship with the right partner. This engagement requires the monitoring of messages and inboxes, so it may fluctuate on a daily basis. We have an after-hours receptionist to handle emergency calls, so won’t require 24/7 monitoring.

About Us:

We are a medical practice affiliated with St. John’s Hospital, specializing in family and women’s primary care and internal medicine.

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