Hire the Best Administrative Assistants
in Turkey

Hello! I'm Berika, a dedicated Virtual Assistant with hands-on experience in managing various administrative tasks and supporting clients to streamline their operations. With a focus on efficiency and attention to detail, I’m committed to delivering high-quality work that meets your needs. Whether you need help with email management, scheduling, data entry, research, or any other administrative task, I’m here to assist. I pride myself on being organized, proactive, and adaptable, ensuring that your projects are handled with care and precision. I’m also passionate about learning and improving my skills, which means I’m always ready to take on new challenges and find innovative solutions to your problems. Let’s work together to make your day-to-day operations smoother and more efficient. Looking forward to collaborating with you!

Every hour spent answering emails, managing your calendar, handling customer inquiries, or chasing podcast hosts is an hour you're not growing your business. That's where I help. I work with founders, coaches, agency owners, CEOs, creators, and podcast hosts who need reliable support across podcast booking, executive assistance, and customer support. Whether it's managing operations behind the scenes, supporting your customers, or securing podcast opportunities, I help your business run smoothly so you can focus on growth. What I Help Clients Achieve - Secure podcast guest opportunities through strategic, personalized outreach - Deliver responsive and professional customer support - Keep inboxes, calendars, and daily operations organized - Build efficient systems and workflows - Take time-consuming administrative tasks off your plate Podcast Booking Specialist I don't rely on generic outreach templates. Every pitch is built around genuine research, creating a natural connection between your story and the podcast host. My goal isn't just to send emails, it's to start conversations that lead to interviews. Services include: - Podcast research (Rephonic, Podchaser & Listen Notes) - Building targeted podcast lists - Personalized outreach & follow-ups - Guest booking & scheduling - CRM & outreach pipeline management - Interview coordination Recent Result: I secured 3 podcast bookings within 2 weeks through strategic outreach, personalized pitches, and consistent follow-ups. Executive Assistant - Calendar management - Inbox management - Meeting scheduling - Travel coordination - SOP creation & documentation - Project coordination - CRM management - Data organization & reporting - Administrative support - Workflow & task management Customer Support Specialist - Email support - Live chat support - Customer issue resolution - Client onboarding - Customer follow-ups - CRM updates & customer records - Knowledge base management - Escalating complex issues - Delivering empathetic, professional customer experiences Tools HubSpot • Zendesk • Freshdesk • Help Scout • Intercom • GoHighLevel • ClickUp • Asana • Trello • Mondaydotcom • Airtable • Notion • Slack • Google Workspace • Calendly • Zoom • Canva • Podchaser • Rephonic • Listen Notes Why Clients Enjoy Working With Me - Proactive and dependable - Strong communicator who keeps clients informed - Detail-oriented and highly organized - Relationship-driven podcast outreach - Customer-first mindset with professional, empathetic support - Able to work independently with minimal supervision If you're looking for an Executive Assistant, Customer Support Specialist, or Podcast Booking Specialist who communicates proactively, stays organized, and delivers reliable results, click "Invite" or send me a "message". I'd love to discuss how I can support your business.

Need an expert to handle your customer success and cold calling without missing a beat? As a Top Rated Plus specialist with 1,200+ logged hours and a 100% Job Success Score, I help international companies scale their support operations, cold calling, and administrative excellence—all delivered seamlessly in English, Arabic, and Turkish. Based in Istanbul with deep cultural understanding of Turkish, Arabic, and Western business environments, I bridge the gap between your company and new markets. 💰 PROVEN TRACK RECORD - $28,000+ earned on Upwork | Top Rated Plus | 100% Job Success - 2+ year partnership with business development ($14,113+) - 3+ year ongoing partnership with major client ($8,300+) - 1,200+ hours of business development support - 27 completed projects | Consistent 5-star reviews - Featured in "Collaborative," "Committed to Quality," and "Reliable" badges ✅ CORE SERVICES 📞 CUSTOMER SERVICE & SUPPORT - Multilingual customer support (phone, email, live chat) - Technical support & troubleshooting in 3 languages - Customer success management & retention - Complaint resolution & satisfaction recovery - Help desk support & ticket management - After-sales support & follow-up - CRM management (Zendesk, Freshdesk, HubSpot, Salesforce) 📈 COLD CALLING & APPOINTMENT SETTING - B2B & B2C outbound calling campaigns - Qualified lead generation & prospect research - Appointment scheduling for sales teams - Script development & A/B testing - Follow-up sequences & nurture campaigns - Call tracking & performance reporting - Pipeline management & lead scoring 💼 BUSINESS DEVELOPMENT & GROWTH - Market research & competitive analysis (Turkey & MENA regions) - Lead generation & database building - Strategic outreach & partnership development - Supplier/vendor communication & negotiation - Sales support & proposal coordination - Territory expansion research 🎯 VIRTUAL ASSISTANCE & ADMINISTRATIVE SUPPORT - Executive administrative support - Email & calendar management - Project coordination & task management - Data entry & database management - Document preparation & organization - Meeting scheduling & coordination - Social media management & content scheduling - General business operations support 🌐 TRANSLATION & LOCALIZATION - Document translation (Turkish ↔ Arabic ↔ English) - Website & app localization - Marketing content adaptation - Customer communication translation - Cultural consulting for market entry 🏢 INDUSTRIES I EXCEL IN E-commerce | SaaS & Technology | Real Estate | Hospitality & Tourism | Healthcare | Professional Services | Consulting | Financial Services | Education 📍 LOCATION & AVAILABILITY - Based in Istanbul, Turkey (UTC+3 timezone) - Perfect coverage for European, Middle Eastern, and US East Coast hours - Available for full-time or part-time contracts - Open to long-term partnerships - Flexible scheduling to match your business needs 🎓 EDUCATION & BACKGROUND Bachelor's degree in Journalism, Media Studies, and Communication from Sakarya University (2021-2024) - Strong written and verbal communication foundation 💡 WHY CLIENTS CHOOSE ME ✓ Trilingual fluency eliminates language barriers ✓ Cultural intelligence across Turkish, Arabic, and Western markets ✓ Proven reliability with 3+ year client relationships ✓ Fast response times & proactive communication ✓ Technology-savvy with modern tools & platforms ✓ Results-driven approach with measurable outcomes ✓ Professional yet personable client interactions 🚀 WHAT SETS ME APART I don't just complete tasks—I become an extension of your team. With my unique combination of language skills, cultural awareness, and business acumen, I help you not only communicate with customers but truly connect with them. Whether you're expanding into Turkish or Arabic-speaking markets, scaling your customer support, or need reliable cold calling to fill your pipeline, I bring the expertise and dedication to drive real results. 📊 READY TO GROW YOUR BUSINESS? Let's discuss how my trilingual expertise and proven track record can support your goals. Message me to start the conversation.

✔ 100% Top Rated Plus. ✔ Worked within multi-national companies (Team Leader and Instructor). ✔ 15k+ hours of working experience. I am a B.A. holder in commerce with 13 years of experience in freelancing, 11 years in translation, and 2 years in recruiting. My Experience: During my working journey I worked in: ★ Translating products from English to Arabic on online selling websites companies. ★ Translating website interfaces and menus. ★ Translating banners, brochures, daily pushes, and newsletters, and making some designs on photoshop or canva. ★ Led the team for high performance. ★ Updating stock of products. ★ Translating and Maintaining blog posts. ★ Creating presentations on google ppt, and professionally dealing with sorting data, classifying or clearing it in Excel. ★ Trello, Google maps, Youtube .. etc ★ Droid survey on Harvest your data website. ★ Dealıng wıth HTML codes. ★Woocommerce. ★Intuit Quickbooks. I moved through many projects throughout my freelancing lifecycle, So I have a good experience in many fields indeed. My Skills: ★ Multi-tasker. ★ Detail-oriented. ★ Work under pressure, and meet my deadlines. Also, I have multi-skills and can learn any new apps/platforms that help in work. I can work on Photoshop, Translation, Facebook, Instagram, content writing, Online store management, Data entry, Quality checking, Proofreading, and Article writing. 🌟I am a very loyal person and appreciate long-term work relationships. ✔ All my clients who worked with me were satisfied with my skills and performance and appreciated my work.

Hello, I'm Raed, an organized, reliable, and versatile virtual assistant with a wealth of skills to help you optimize your business operations. With fluency in both Arabic and English, I specialize in providing comprehensive support across various areas, including administrative tasks, data entry, social media management, and customer service. Here's what I can do for you: What I Offer: Administrative Support: Efficient calendar management, email handling, and document preparation. I can take care of your to-do lists, schedule meetings, book appointments, and streamline communication so you can focus on strategic tasks. Data Entry: Fast, accurate, and detail-oriented data entry services. I have extensive experience in collecting, organizing, and managing data in spreadsheets, CRMs, and databases, ensuring error-free records and up-to-date information. Social Media Management: Need to build a vibrant social media presence? I can create and schedule engaging posts, interact with followers, and analyze metrics to boost your brand's visibility. Whether it's content creation, community engagement, or performance tracking, I have you covered! Customer Support: I excel in providing exceptional customer support, whether via email, chat, or phone. I understand the importance of timely, friendly, and effective communication in maintaining customer satisfaction and loyalty. Why Work With Me? Bilingual Communication: Fluent in both Arabic and English, I can cater to a diverse customer base and assist with translation needs. Reliable & Detail-Oriented: I pride myself on my attention to detail and commitment to meeting deadlines. You can trust that I will manage your tasks efficiently and accurately. Flexible & Adaptable: I’m quick to learn new tools and processes to fit your unique business requirements. Problem Solver: With a strong background in project management and team coordination, I bring a proactive approach to tackling challenges and finding effective solutions. I am passionate about helping businesses like yours thrive by taking care of the day-to-day tasks, allowing you to concentrate on growth and success. Let's discuss how I can support your goals! Ready to collaborate? Feel free to reach out, and let's get started on your project today!

Highly organized and results-driven Operations & Partnerships Specialist with 5+ years of experience and an academic background in social sciences. Skilled in open source intelligence research for decision-making. Multidisciplinary tech-savvy and AI enthusiast professional with strong demonstrated interpersonal and negotiation skills to develop and maintain stakeholder relationships among private and non-profit sectors.