Hire the Best Customer Service Representatives
in Turkey

I'm a logistics coordinator with 5+ years of hands-on experience in European, Chinese, LATAM, and U.S.-based transportation, freight forwarding, and e-commerce operations. I specialize in: ✓ International supply chain coordination and optimization ✓ Pricing strategy & tariff negotiation ✓ Import/export compliance and documentation ✓ 3PL vendor management and cost reduction I've successfully coordinated complex multi-modal shipments for freight brokers, 3PLs, and major corporations, ensuring smooth operations, regulatory compliance, and strong vendor relationships. My approach combines strong organization, strategic problem-solving, and effective communication. I'm equally comfortable managing high-volume operations or negotiating rates with international carriers. Fluent in English, French, Spanish, and Turkish. I'm passionate about creating value through efficient supply chain solutions and welcome meaningful connections with professionals in logistics, freight forwarding, and global trade.

Real Estate, Consultancy and Citizenship via Investment expert. Currently based and born in Istanbul with international experience over a decade in several countries. I have tasted the skies with flying over hundreds of hours and both dual and solo missions as Capt. Gul. I only have 2 love in life, one is flying the other is selling properties :)

Need an expert to handle your customer success and cold calling without missing a beat? As a Top Rated Plus specialist with 1,200+ logged hours and a 100% Job Success Score, I help international companies scale their support operations, cold calling, and administrative excellence—all delivered seamlessly in English, Arabic, and Turkish. Based in Istanbul with deep cultural understanding of Turkish, Arabic, and Western business environments, I bridge the gap between your company and new markets. 💰 PROVEN TRACK RECORD - $28,000+ earned on Upwork | Top Rated Plus | 100% Job Success - 2+ year partnership with business development ($14,113+) - 3+ year ongoing partnership with major client ($8,300+) - 1,200+ hours of business development support - 27 completed projects | Consistent 5-star reviews - Featured in "Collaborative," "Committed to Quality," and "Reliable" badges ✅ CORE SERVICES 📞 CUSTOMER SERVICE & SUPPORT - Multilingual customer support (phone, email, live chat) - Technical support & troubleshooting in 3 languages - Customer success management & retention - Complaint resolution & satisfaction recovery - Help desk support & ticket management - After-sales support & follow-up - CRM management (Zendesk, Freshdesk, HubSpot, Salesforce) 📈 COLD CALLING & APPOINTMENT SETTING - B2B & B2C outbound calling campaigns - Qualified lead generation & prospect research - Appointment scheduling for sales teams - Script development & A/B testing - Follow-up sequences & nurture campaigns - Call tracking & performance reporting - Pipeline management & lead scoring 💼 BUSINESS DEVELOPMENT & GROWTH - Market research & competitive analysis (Turkey & MENA regions) - Lead generation & database building - Strategic outreach & partnership development - Supplier/vendor communication & negotiation - Sales support & proposal coordination - Territory expansion research 🎯 VIRTUAL ASSISTANCE & ADMINISTRATIVE SUPPORT - Executive administrative support - Email & calendar management - Project coordination & task management - Data entry & database management - Document preparation & organization - Meeting scheduling & coordination - Social media management & content scheduling - General business operations support 🌐 TRANSLATION & LOCALIZATION - Document translation (Turkish ↔ Arabic ↔ English) - Website & app localization - Marketing content adaptation - Customer communication translation - Cultural consulting for market entry 🏢 INDUSTRIES I EXCEL IN E-commerce | SaaS & Technology | Real Estate | Hospitality & Tourism | Healthcare | Professional Services | Consulting | Financial Services | Education 📍 LOCATION & AVAILABILITY - Based in Istanbul, Turkey (UTC+3 timezone) - Perfect coverage for European, Middle Eastern, and US East Coast hours - Available for full-time or part-time contracts - Open to long-term partnerships - Flexible scheduling to match your business needs 🎓 EDUCATION & BACKGROUND Bachelor's degree in Journalism, Media Studies, and Communication from Sakarya University (2021-2024) - Strong written and verbal communication foundation 💡 WHY CLIENTS CHOOSE ME ✓ Trilingual fluency eliminates language barriers ✓ Cultural intelligence across Turkish, Arabic, and Western markets ✓ Proven reliability with 3+ year client relationships ✓ Fast response times & proactive communication ✓ Technology-savvy with modern tools & platforms ✓ Results-driven approach with measurable outcomes ✓ Professional yet personable client interactions 🚀 WHAT SETS ME APART I don't just complete tasks—I become an extension of your team. With my unique combination of language skills, cultural awareness, and business acumen, I help you not only communicate with customers but truly connect with them. Whether you're expanding into Turkish or Arabic-speaking markets, scaling your customer support, or need reliable cold calling to fill your pipeline, I bring the expertise and dedication to drive real results. 📊 READY TO GROW YOUR BUSINESS? Let's discuss how my trilingual expertise and proven track record can support your goals. Message me to start the conversation.

Hello, Thanks for visiting my profile. I'm a professional Customer service Representative with more than 2 years experience. I speak three languages (Arabic, Turkish and English). I Provide: • dynamic customer service professional experienced both in phone and chat support. • productive relationship builder; excellent at listening to customer needs and creating solutions that provide value to the customer. • highly professional – dependable, reliable, and able to perform duties with minimal supervision. Feel free to contact me anytime. Thank you

Hello, My name is Güven and i'm 23 years old. Currently i'm studying at Istanbul University. I'm studying German Language and Literatur and also International Trading and Logistics. I'm currently working as a freelance translator at HBO. I can do every kind of translations. I can speak English and German fluently. My native language is Turkish. I'll finish the translations before the dead-line. With me you can translate every kind of document, texts etc. I can also do voice over translations. In my free time i'm interested in music. I can play 4 instruments and also can develope music with softwares such as FL Studio. Since i was a kid i grew up with computer so i can use every office program.

+8 years of experience in Customer support, helpdesk, and administrative support. Bilingual Arabic and French (Fluent English and German, beginner level in Italian, Portuguese and Turkish) Passion for people / Experience in customer support and training projects Excellent communication skills