Hire the Best Technical Support Specialists
in Poland

Open minded in fast paced changing world, creative, organised, responsive, quickly adapting to new environment, able to work under pressure and deadlines. Independent, focused on gaining all experience. Actively participate in the crypto culture as well as learning data analytics. Voice over artist, audio post production.

I’m an Experienced SaaS & Technical Support Specialist with 7+ years supporting CRM/ERP systems, business applications, and complex integrations. I help companies solve technical issues fast, support users in a friendly and clear way, and keep systems running smoothly. What I do best? • Technical Support (Tier 1–2) • SaaS & Application Support • ERP/CRM Support (Business Central, Navision, AX, Bonsai, Precisely) • Ticket handling (Jira, ServiceNow, Azure DevOps, Zendesk, Freshdesk) • Troubleshooting software issues, bugs, and integrations • UAT testing, documentation, workflows • Remote support, onboarding & system guidance Why clients choose me? • Calm, patient, and reliable • Strong problem-solver • Excellent communication skills • Fast learner — I adapt quickly to any system • Detail-oriented and organised If you need someone who can take ownership of your support tasks, deliver great customer experience, and solve problems efficiently — I’m ready to help.

Technical support specialist with experience in SaaS. Before tech support and SaaS jobs, I have also had a few years of experience in eCommerce customer support (Shopify, Amazon, eBay). I am fluent in several CRM tools - Zendesk, Freshdesk, Magento, Intercom and Salesforce to name a few I have worked with. Additional experience in the music industry as a performer, producer, DJ, promoter, curator, radio broadcaster, booking agent, and event producer.

Are you looking for a long-term partner rather than just another freelancer? I specialize in custom WordPress development and web design with a focus on in-depth research, problem-solving, and building sustainable systems for my clients. I don’t just deliver tasks – I work as part of your team, helping you understand what's not working, proposing practical solutions, and improving your product over time. Many of my clients stay with me for months or even years because they value my strategic thinking, attention to detail, and reliability. Since 2014 I have been creating websites and plugins using Wordpress, HTML5 / CSS3, JavaScript, PHP, MySQL, jQuery. Here are my skills: • Wordpress • Figma to Wordpress • Woocommerce • WPML / Polylang • Metabox / Visual Composer / WpBackery / Elementor / Gutenberg, etc. • HTML5 • CSS3 • jQuery, AJAX • PHP • MySQL • Bootstrap / Foundation / Popular Paid Themes for Wordpress • API: Google, WordPress REST API I’ve worked with a wide range of hosting environments including GoDaddy, SiteGround, Kinsta, Bluehost, and AWS Lightsail – so I know how to adapt to different infrastructures and solve issues quickly. There are a lot of developers who look for quick, easy money on the upwork, but I'm looking for a long-term cooperation, that's why I'm ready to work for you for the first hour absolutely free, it can be a test task or some small task on your current project Looking forward to working together.

Your team is losing time on manual regression and flaky tests that slow down every release. I fix that. My clients typically see: • 70% faster release cycles through parallel test execution and CI/CD integration • 75% better test coverage across web, API, and mobile layers • 60% fewer critical defects reaching production I cover web (Playwright, Selenium, Cucumber), API (REST Assured, Postman, GraphQL), mobile (Appium, Maestro for iOS & Android), and CI/CD (GitLab CI, Jenkins, Azure DevOps, Docker). Performance testing with JMeter and K6. I also use AI-assisted tooling to build smarter automation frameworks with self-healing tests and reduced maintenance. What Makes Me Different AI-First Automation I use Claude Code, MCP (Model Context Protocol), and multi-agent systems to build self-healing, intelligent frameworks — not just scripts. This reduces test maintenance by up to 40% and gives your team actionable insights in real time. Full-Stack Coverage From REST APIs to mobile UI, I cover every layer of your application: Web: Playwright, Selenium WebDriver (TypeScript/JavaScript) Mobile: Appium, Maestro (iOS & Android) API: REST Assured (Java), Postman, GraphQL CI/CD: GitLab CI, Jenkins, Azure DevOps, Docker, AWS Performance: JMeter, K6 💼 Recent Results AI Health App (Gaia) — Built REST Assured API framework + Maestro mobile automation + LLM response validation for healthcare AI conversations Enterprise Automation — 70% faster release cycles, 75% better coverage, 60% fewer critical defects Mobile Gaming (Product Madness) — 91% increase in test coverage across iOS/Android platforms ✅ Why Clients Come Back Full ownership: from framework design to CI/CD integration Clear communication: daily updates, no surprises Business-focused: I optimise for your release velocity, not just test counts Modern stack: always using the best tools available today Expertise: Test Automation API Automation Mobile Automation End-to-End Testing Automation Framework Development CI/CD Test Integration Performance Tests with JMeter Beyond test automation, I also build workflow automations in Make. com — particularly for teams that need their integrations to be as reliable as their test suites. If you're connecting APIs, moving data between tools, or automating business processes, I bring the same QA-minded approach: edge cases covered, error handling built in, and logic verified before it goes live. 🌍 Availability 📍 Poland (CET) — flexible for US & EU time zones 🕐 Available for long-term collaborations and ongoing automation projects. 🗣 English (Fluent) · Ukrainian (Native) · Polish (Intermediate) · Russian (Fluent)

I’m a dedicated backend web developer specializing in Python and Apache Airflow. With a strong background in building robust and scalable server-side applications, I excel at designing and maintaining microservice architectures that streamline data workflows and optimize performance. My technical skill set includes expertise in asynchronous programming with FastAPI, solid experience with both SQL and NoSQL databases, and containerization using Docker. I have a proven track record in setting up reliable CI/CD pipelines and automating complex data processes, ensuring efficient and seamless project delivery. I value clear communication and a detail-oriented approach, which helps me provide tailored solutions that meet your specific business needs. Whether you need to enhance an existing system or build a new backend from scratch, I’m here to deliver quality work that drives success. Let’s work together to turn your project vision into reality.