Hire the Best Customer Service Representatives
in Poland

Im qualified lead generator. I have very good skills with search and build databases. I know outbound and inbound process. I can write cold mail and blog posts. Social media research and content creation is not a problem for me. As an anthropologist i know how to ask a question and get an answear. I have worked in several talented teams in IT/marketing/startups field. My personal skills such as: creative spirit, reliable and professional are very helpful in freelance work. Im also very good organized and can easy manage my time. Im always 100% focused on on the current task and always open for a new experience.

I help businesses provide fast, professional, and customer-focused support through email and live chat. I have hands-on experience working as a Customer Support Representative for Ferryhopper through Onepilot, where I assisted customers with booking inquiries, ferry schedules, refunds, cancellations, and general travel-related questions. I worked daily with Intercom and Slack while maintaining high-quality customer service and resolving issues efficiently. In addition to customer support, I also have experience with data entry, online research, warehouse operations, and administrative tasks. I am organized, detail-oriented, and able to manage multiple tasks while meeting deadlines. What I can help you with: • Email Support • Live Chat Support • Customer Service • Data Entry • Virtual Assistance • CRM Management • Internet Research • Order Processing • Administrative Support • English–Polish Communication I am reliable, quick to learn new tools, and committed to delivering excellent service. My goal is to build long-term relationships with clients by providing accurate, professional, and friendly support. Let's work together!

Marketing Professional with 15+years of experience in international environment, at both European and American companies. Able to solve complex issues and projects, managed team of agents for 10+ years. For the last 4 years worked with big media agencies from Germany on the publishers side. Marketing specialist with understanding of marketing funnels, SEO and social media marketing. Experience in social media apps (Jodel), hospitality industry (Couchsurfing), transport and logistics (Transporeon, Volkswagen), finance services, health industry, publishing, entertainment and parenting. Fluent in English, German, Spanish and Russian. Native Polish. Experience using Google Docs, Slack, Salesforce and other applications. Problem-solver, multitasker, quick learner and patient but inspiring team leader. In free time - graphic recorder and traveller :)

* Customer service representative - CRM in general * Python Scripting * Logs reading * Handling big chunks of data * SQL management

Open minded in fast paced changing world, creative, organised, responsive, quickly adapting to new environment, able to work under pressure and deadlines. Independent, focused on gaining all experience. Actively participate in the crypto culture as well as learning data analytics. Voice over artist, audio post production.

ABOUT ME Experienced in customer service with a solid record of providing effective support. Strong communication and negotiation skills. Skilled in offering personalized assistance, resolving conflicts, and improving customer satisfaction. Capable of building strong relationships and implementing effective problem-solving strategies to enhance customer experiences.