Hire the Best Chat Support Specialists
in Poland

Stop losing customers to slow response times. I provide expert-level customer support that turns tickets into 5-star reviews and long-term loyalty. With over 3+ years of experience in the Shopify and SaaS space, I help brands scale by delivering fast, professional, and high-impact solutions. I specialize in multichannel support-including email, live chat, phone, and social media-ensuring your customers feel heard and valued on every platform. Whether it’s handling high-volume ticket queues, processing complex refunds, or resolving technical product issues, I focus on the metrics that matter: CSAT, Retention, and First Response Time. I am tech-savvy, proactive, and ready to adapt to whatever tools your team uses. Technical Proficiencies: * E-commerce Platforms: Shopify, WooCommerce, BigCommerce * Help Desks: Expert in Zendesk & Gorgias; highly adaptable to Freshdesk, Intercom, or Help Scout * Operations: Slack, Trello, Notion, Google Workspace * Customer Care: Refund processing, ticket tagging, and CRM management Let’s turn your customer support into a growth engine! 🚀

Professional Voice Actor & Language specialist Over four years of experience in customer-facing roles: AR & AR accountant, 1st line IT Support & Cluster lead & Senior Desktop Analyst + Escalation management. These positions let me establish an impressive skillset that allows me to provide the best service, take decisions and react efficiently to the upcoming challenges.

My strengths are being punctual, open minded and focused on the job. Over the course of few last years I was working in a customer support center providing chat, phone and e-mail support. Over 10 years of experience working as a work from home CSR and QA analyst. Experienced in customer service via Phone/E-mail. English language at almost native level, accent free. Familiar with working from home, and all the tools used in customer service, such as Zendesk and similar.

Technical support specialist with experience in SaaS. Before tech support and SaaS jobs, I have also had a few years of experience in eCommerce customer support (Shopify, Amazon, eBay). I am fluent in several CRM tools - Zendesk, Freshdesk, Magento, Intercom and Salesforce to name a few I have worked with. Additional experience in the music industry as a performer, producer, DJ, promoter, curator, radio broadcaster, booking agent, and event producer.

I am a committed tech support specialist with experience in resolving connectivity, hardware, and software problems. A quick learner with strong communication skills that thrives in both group and independent settings. Focused, reliable, and eager to grow.

I’m an Experienced SaaS & Technical Support Specialist with 7+ years supporting CRM/ERP systems, business applications, and complex integrations. I help companies solve technical issues fast, support users in a friendly and clear way, and keep systems running smoothly. What I do best? • Technical Support (Tier 1–2) • SaaS & Application Support • ERP/CRM Support (Business Central, Navision, AX, Bonsai, Precisely) • Ticket handling (Jira, ServiceNow, Azure DevOps, Zendesk, Freshdesk) • Troubleshooting software issues, bugs, and integrations • UAT testing, documentation, workflows • Remote support, onboarding & system guidance Why clients choose me? • Calm, patient, and reliable • Strong problem-solver • Excellent communication skills • Fast learner — I adapt quickly to any system • Detail-oriented and organised If you need someone who can take ownership of your support tasks, deliver great customer experience, and solve problems efficiently — I’m ready to help.