Hire the Best Technical Support Specialists
in Sri Lanka

Hello there! 👋 I help businesses secure, manage, and automate devices with Microsoft Intune, ensuring compliance, zero-touch onboarding, and a seamless end-user experience. If you’re looking for a proven Intune Expert who delivers fast and reliable results, you’re in the right place. 👨‍💻About Me: 👨🏻‍🎓 Microsoft Certified Professional (since 2020) 💻 7+ years as a Microsoft Modern Workplace / Intune Engineer 🏆 50+ Successful Intune Implementations (SMEs + Enterprise) 📲 5000+ Cross-platform devices onboarded 💼 Work experience with IT Teams and Business Owners worldwide 🔑Key Areas of Expertise: ✔Live Intune Support & Consultation ✔MDM for Windows, macOS, iOS & Android ✔MAM for BYOD (iOS, Android, Windows) ✔Endpoint Security with Microsoft Defender for Endpoint ✔Windows Autopilot (Cloud + Hybrid) for Zero-Touch deployment ✔Conditional Access & Identity-based Access Controls ✔Simplified App Deployment across all platforms ✔Entra Hybrid Join, Co-Management (SCCM + Intune) ✔Automated Device Enrolment (ADE) via Apple Business Manager ✔PowerShell Automation & Policy Deployment ✔CIS / NIST Aligned Security Hardening ✔Ongoing Support, Optimization & Maintenance 🎓Certifications: ✔Microsoft 365 Certified: Endpoint Administrator Associate ✔Microsoft 365 Certified: Administrator Expert ✔Microsoft Certified: Azure Administrator Associate ✔Microsoft Certified: Azure Fundamentals ✔MCSE: Core Infrastructure ✔MCSA: Windows Server 2016 🚀Recent Projects: ✔Implementation of Hybrid Entra Join for Intune Enrollment ✔Windows device hardening with CIS Best Practices ✔Automated Device Enrollment via Intune for MacOS 🤝What You Can Expect Working With Me: ✔ Clear communication & regular progress updates ✔ Best-practice, security-first configurations ✔ No downtime approach for production environments ✔ Post-implementation documentation & knowledge transfer If you’re ready to modernize, secure, or optimize your Intune environment, let’s talk. Please send me your requirements, and I’ll propose the best next steps. 🤝

# IT & Network Security Pro | Aspiring Cybersecurity Specialist Hello - I’m Inzam Yahiya a seasoned IT & Network Security expert with 4+ years of industry experience, now fully focused on cybersecurity. I blend technical rigor, linguistic versatility, and creative flair to deliver top-tier results. ## Core Competencies - **Sinhala ↔ English Transcription & Translation** Accurate, idiomatic, context-aware; technical & legal terminology friendly - **Data Entry & MS Office 365** 75+ WPM typing • Excel (pivot tables, VLOOKUP) • Access • Word • PowerPoint • Outlook • Teams • SharePoint - **Copywriting & Arabic Calligraphy** Engaging blogs, product copy, white papers • Custom calligraphic logos & invitations - **IT Assignments & Research Support** Network diagrams • Security policies • Technical reports • Literature reviews • Presentation decks ## How I Deliver 1. Align on goals & success metrics 2. Share clear milestones & timelines 3. Execute in agile sprints with regular updates 4. Provide thorough QA, documentation & actionable insights 5. Offer post-project support & tweaks **Ready to secure your network, translate critical content, or craft standout copy?** 👉 Send me a message or click “Invite” and let’s get started!

Technical specialist with 16 years’ experience in providing IT support for end users around the world covering the following key areas. I just started my career with Upwork and looking forward to apply my skills and experience towards the success of your organization. ❖ Office 365 Deployment/Configuration /Administration ❖ SharePoint Development ❖ Microsoft Azure Deployment/Configuration /Administration ❖ IT Service Desk / End User Support ❖ Systems Administration (Windows Systems)

With nearly 9 years of experience in IT Support, I have built a strong foundation in , Customer Support, IT Systems Administration, Technical Support, and Microsoft 365 Administration. An IT professional who is passionate about technical support and continuous learning. A person with a positive attitude and a problem solving mindset both in technology and in life. Related Experience and skills : M365 Administration Troubleshooting Exchange / Sharepoint / One Drive / Teams / Migration Entra ID / Intune / Security Defender / Purview Office 365 / Outlook / Windows Troubleshooting Active Directory / DNS / DHCP Windows Server 2022/2016/2012 (Installing/Administering/Maintaining), Routing/Switching LAN/WAN, Remote Technical Support, Help desk Support, Network Security (Firewall, VPN, VoIP), Data Centers, Hardware/Software, Microsoft Office (Word, excel, outlook, PowerPoint), Printers and UPS Currently, I work as a Microsoft 365 Administrator, supporting global Microsoft customers. In Microsoft i also served in the following roles as a Microsoft 365 Support Lead, managing a team of 15 engineers who provided remote support to clients worldwide, I worked as a Level 2 Support SME, assisting Microsoft Support Agents by resolving complex and escalated cases. Awards : Was awarded as the Freelancer of the Year on 2021 for Microsoft Due to the Recent organizational changes in Microsoft I am Actively seeking a position where I can apply my technical skills, expand my experience, and continue building my career in IT Below are my educational qualifications Qualifications : • BSc (Hons) in Computer Network Security(UK) (2016) • CCNA certified. • MS900 certified • HND in Computing and Systems Development (Pearson UK)

★ “Muad was Amazing! He was extremely patient, listened to my ideas and made them come to life! I am so blessed to have found him. His prices are very reasonable as well!! Simply amazing!!” ★ Hey! I'm Muad, an experienced Social Media Content Creator, Graphic Designer, and Video Editor specializing in Instagram Reels, YouTube Shorts, and TikTok Videos. I possess over 4 years of experience in Canva, Capcut, Inkscape, Adobe Photoshop and Illustrator. I’m dedicated to empowering entrepreneurs to enhance their online presence and solidify their brand on social media with compelling visual content and strategic management. Working with me, you will receive an exclusive service of managing your brand/business My services include: 🚀 Reels & Videos - YouTube videos - YouTube Shorts - Instagram Reels - TikTok 🚀 Social Media Management - Content creation and scheduling posts - Content Calendar - Captivating captions and trending hashtags - Management & maintenance 🚀 Graphic Design - Brand Identity - Package | Print Design - Rebranding - Logo Design - Social Media Management (Instagram, Facebook, LinkedIn, Pinterest, Twitter) - Banners | Flyers | Pamphlets - Business Cards | Company Profiles | Letterheads - Background Removal ⭐ Social Platforms - Instagram - TikTok - YouTube - Pinterest - LinkedIn My Expertise: Social Media Management, Social Media Strategy, Social Media Content Creation, Social Media Graphic Design, Instagram reels, YouTube shorts, video editing, Graphic design, Captions Writing, Hashtags Research, Content Scheduling, Social Media Audit, Social Media Marketing, I help business owners and individuals make their marketing content go viral, look professionally designed, aesthetically pleasing, and memorable. Place an order & enjoy the best service! Thanks!

I am a WordPress Migration & Technical Support Specialist with strong experience in hosting, DNS configuration, website security, and performance optimization. I help businesses move, fix, secure, and improve their WordPress websites without downtime or data loss. With over 3 years of hands-on experience in WordPress and website management, I provide reliable technical solutions for business owners who need expert support. 🔧 WordPress Migration & Technical Support * Website migration between hosting providers (cPanel, VPS, Cloud) * Domain transfer and DNS configuration * SSL installation and HTTPS setup * Cloudflare configuration * Backup and restore (WP Vivid, manual backups) * Website troubleshooting & error fixing * Malware cleanup and security hardening 🚀 Website Speed & Performance Optimization * Page speed improvement * Image optimization * Caching setup * Core Web Vitals improvements 🎨 WordPress Website Design (Elementor Expert) * Professional business websites * High-converting landing pages * WooCommerce setup & customization * Responsive mobile-friendly design * Website redesign & modernization 📈 SEO Setup & Optimization * Google Search Console setup * Sitemap submission & indexing fixes * Rank Math SEO configuration * On-page SEO optimization * Technical SEO improvements I focus on delivering secure, fast, and user-friendly websites that help businesses grow online. I am detail-oriented, dependable, and committed to long-term client relationships. Let’s build, fix, or optimize your website the right way.