Hire the best Helpdesk Specialists in Sri Lanka
Check out Helpdesk Specialists in Sri Lanka with the skills you need for your next job.
- $25 hourly
- 4.9/5
- (10 jobs)
I'm a Systems Engineer with 5 years of experience providing remote, phone, and chat support for customers for their issues. I have an expert-level Technical background in the below-mentioned areas and am eager to learn to use technologies that would get the job done well for you and your team. 🔽 Technical Competences ✔ Remote Desktop Support L1 / L2 ✔ Help Desk Support L1 / L2 ✔ IT Server Infrastructure Support L1 / L2 ✔ Client OS: Windows 7, 8.1, 10 / Mac / Ubuntu ✔ Microsoft Office 365 / Modern Desktop Support ✔ Microsoft Azure Cloud ✔ Server OS Support: Windows Server 2012, 2016, 2019 / Linux Server, Ubuntu Server ✔ Implementing Virtualization: Hyper-V, VMware ✔ RMM Software Support: Manage Engine Desktop CSP, Italian ✔ Network Troubleshooting ✔ IT Infrastructure Management ✔ IT Infrastructure Monitoring ✔ Patch Management ✔ Exchange Server 2010, 2013, 2016, 2019 ✔ Google Workspace ✔ Client / Server Antivirus Management ✔ Hardware Installation / TroubleshootingHelpdesk
Web DesignWeb HostingHardware TroubleshootingTechnical SupportWindows AdministrationWindows 10 AdministrationSystem AdministrationMicrosoft Active DirectoryOffice 365Microsoft WindowsMicrosoft AzureWindows Server - $20 hourly
- 4.5/5
- (18 jobs)
Hello! I'm Sameera Sandaruwan, your go-to prepress specialist from Sri Lanka. With extensive experience in offset printing, large-format printing, and a variety of print-finishing techniques such as die-cutting, foiling, and embossing, I'm here to ensure your print projects are flawless and ready to impress. My expertise includes: Prepress Services: Preparing print-ready files that meet all your specifications Providing Fiery services for optimal print quality and performance Creating files tailored for Roland sticker cutting machines, ensuring precision and perfection Graphic Design: Designing captivating posters, banners, and flyers Crafting appealing food menus and business cards Developing professional stationery, price lists, and user manuals Creating unique and memorable logos Website Design: Building and maintaining stunning websites using WordPress Offering ongoing support to keep your site running smoothly I take pride in delivering exceptional results, whether you're an individual, a small business, or a large corporation. Let's collaborate to bring your ideas to life and achieve your goals. Feel free to reach out and discuss your project needs—I'm here to help!Helpdesk
Printable FilePrint LayoutRoll-Up BannerDigital PrintingOffset PrintingPackaging DielineStickerPrepressDesktop PublishingPapercraft 3DGraphic DesignLayout DesignBrochureAdobe Illustrator - $50 hourly
- 5.0/5
- (9 jobs)
Network Engineer with 5+ years of experience in network design, escalation support, network administration, and systems administration. Skilled in delivering technical support, managing network operations, and maintaining enterprise-wide area networks across multi-platform and high uptime Data Center environments. Cisco Certified Network Professional (Routing and Switching) - CCNP R&S Certified Meraki Networking Associate - CMNA VMware Certified Professional Data Center Virtualization VMware Certified Professional Network Virtualization Juniper Networks Certified Associate, Cloud (JNCIA-Cloud) Huawei Certified ICT Associate - Routing and Switching Microsoft Certified: Azure Fundamentals Cisco Networking: On-Premise and Cloud Solutions (OCSE) I have extensive hands-on experience of the following vendors' devices: Cisco Router & Switch Cisco Meraki Firewall Cisco Meraki Access Points Sophos XG Firewall Checkpoint Firewall Fortinet FirewallHelpdesk
VMware vSphereSystem AdministrationCisco RouterInformation TechnologyCiscoArubaWireless LAN ControllerWireless SecurityWireless Network ImplementationWiFiWireless CommunicationFirewallCisco IOSCisco Certified Network AssociateCisco Certified Network ProfessionalNetwork AdministrationNetwork SecurityCisco Meraki - $20 hourly
- 5.0/5
- (2 jobs)
Network Engineer with 6+ years of experience in network design, escalation support, network administration, and systems administration. Skilled in delivering technical support, managing network operations, and maintaining enterprise-wide area networks across multi-platform and high uptime Data Center environments.Helpdesk
CiscoInformation TechnologyNetwork EngineeringSystem AdministrationVMWareNetwork AdministrationVirtual LANCisco Meraki - $7 hourly
- 0.0/5
- (0 jobs)
A Qualified Network Engineer & IT professional with over 6 years of experience in IT Support, Technical Support, Virtual Assistant, Computer & Laptop Repair, Desktop & Laptop Troubleshooting, Printer Installation & Setup, Software Installation, Networking, Fix Hardware Errors, Removing viruses & Clean Malware, ELV System Designing & Troubleshooting (CCTV System | Time & Attendance System | Access Control System | Security Alarm System), Assignment & Project Article Writing, Content Writing, SEO, Social Media, Data Entry, Graphic Designing. I firmly believe in giving my customers the "Fastest and Best Quality Service.Helpdesk
Data RecoveryGraphic DesignDesktop SupportVirtual AssistanceComputer MaintenanceRemote IT ManagementCustomer SupportIT ConsultationDesktop & Laptop SupportTechnical SupportComputer HardwareIT SupportMicrosoft Windows - $15 hourly
- 0.0/5
- (1 job)
Experienced IT Support Specialist | Microsoft 365 | Azure | Customer Service With over 8 years of IT support experience, I specialize in providing reliable, proactive service in Microsoft 365 administration, troubleshooting user issues, and managing network environments. My background includes working with MSPs and enterprise-level clients, where I’ve developed strong skills in problem-solving, technical support, and customer satisfaction. Key Skills: Microsoft 365 & Azure Management: Proficient in all areas of Microsoft 365, including Exchange, SharePoint, and Endpoint Manager, as well as Azure Virtual Desktop environments. Technical Troubleshooting: Skilled in resolving complex issues related to servers, PCs, and network devices (DHCP, DNS, Active Directory). Customer-Centered Service: Experienced in managing support requests via phone, email, and chat, always prioritizing clear and professional communication. Notable Accomplishments: Supported a diverse range of clients in MSP environments, delivering top-tier IT solutions tailored to specific business needs. Consistently received positive feedback for quick issue resolution and quality support, contributing to high user satisfaction. Certified in ITIL, with ongoing training in Azure administration. I am dedicated to helping businesses streamline their IT operations, minimize downtime, and deliver an outstanding user experience. I’m excited to bring my expertise and passion for IT to your project.Helpdesk
Problem SolvingRemote Connection SupportServiceNowTechnical Project ManagementTech & IT - $5 hourly
- 0.0/5
- (0 jobs)
About Me Experienced IT Executive with a well-established background in Helpdesk and Network operations, backed by 7 years of industry experience. Proficient in providing top-notch Technical Support and ensuring exceptional Customer Experience. Skilled in Server and Network Administration, Computer Network Operations, and supervisory responsibilities associa ted with the IT department, including Implementation, Management, Planning/Budgeting, Organization, Control, Training, and Evaluation. Seeking an opportunity to leverage my comprehensive IT experience and advance as a Network or Systems Administrator within a respected organization that values hard work, strategic thinking, and tangible results.Helpdesk
Computer NetworkNetwork EngineeringComputing & NetworkingNetwork Administration - $19 hourly
- 4.5/5
- (30 jobs)
I am Gayan Asanka. I have 15 years experience in networking, hardware, software. IT related services IT Administrator Mac & Widows etc. I work for many companies in Sri Lanka including largest apparel exporter of the country. I have Microsoft professional IT qualification (MCP, MCTS, MCITP & VCP 5 - DCV ). I'm well experienced in Network (Trouble shoot, Monitoring, Design, Security and DLP), Windows Server Support(2003, 2008 , Monitoring, AD, Exchange, troubleshoot, Google Apps, Office 365, DSET), Windows OS (XP, 7), Mac OS, PC Trouble shoot (Window and MAC), Customer Support, Email Management, Windows, and Mac Systems. I also have data entry experience and internet research experience also good typing speed & very good type setting. Experienced in Microsoft Office, Adobe Photoshop, Adobe Acrobat Pro (all Mac and PC) and Apple iWork. I have web developed wide range experience Wordpress, blogger ,Joomla and website hosting too.Helpdesk
Mac OS X AdministrationComputer NetworkPDF ConversionWord ProcessingNetwork AdministrationHardware TroubleshootingWindows AdministrationData BackupVMware Administration - $10 hourly
- 0.0/5
- (1 job)
Im Professional Trained Kid's coding online teachers with an attractive GBL approach The way of teaching will be really effective and enjoyable for KiDS Especially! Real-time Interactive face-to-face class which ensures a secure environment and it is highly efficient. I have lots of success stories and currently, I have many ongoing classes Programming using Scratch and High-level code practice(Python, C++,Java,C# php, JS, Pascal, ext.) Computer Science/ DSA/ AI/ Machine Learning Hardware and Computer Architecture Graphic Design/ 3D Modeling /Blender 3D Web design and Web Development (HTML, CSS, Bootstrap, JS, PHP, MYSQL, NODE, MONGO, ) Arduino and Microbit (Basic Electronic and Micro Controllers) [UNITY 3D C# and PYTHON] - After the basic coding! I'm Teaching all these in project basic unlike the schools do!. so the kids can learn and understand much more!Helpdesk
MySQLAdobe IllustratorVisa TransferWordPressPHPJavaScriptMarket ResearchBusiness ConsultingDesktop SupportElearning LMS ConsultingProblem ResolutionTechnical Support - $13 hourly
- 0.0/5
- (1 job)
- I’m skilled with English typing/ data entry work. - I am a good team player who is really interested in team work. - Capable enough to assist other people with utmost care and patience. - Good at counseling. - Good in CommunicationHelpdesk
Team ManagementCommunication SkillsCustomer SupportCounselingKeyboardingTeam TrainingTypingTeam BuildingEnglish - $8 hourly
- 0.0/5
- (0 jobs)
Voodesk is a Support-as-a-Service company providing secure customer service, technical support, and CX solutions to modern startups around the globe. Do you want to focus on your long-term goals while maintaining exceptional customer support for your users? Then outsourced customer support can help achieve your vision. Voodesk provides multiple services that can give you time and room to stay focused on your goals and keep your customers happy. ..and we can do a lot more. Healthcare Startup Support Startup Support SaaS Support Inbound Call Center Pre-Sales Support Outsourcing Game Support Outsourcing Shopify Customer Service Outsourcing Live Answering Service Answering Services for Small Businesses Back Office Services Virtual Answering Services IT Customer Services Retail Customer Service Outsource E-mail Support Bilingual Answering Service Tech Support Call Center Inbound Call Center Service Inbound Sales Call Center Help Desk Services 24/7 Call Center Virtual Call Center Services B2B Call Centers Order Taking Service Flat Rate Answering Service After Hours Answering Service Live Chat Answering Service E-mail Answering Service Outsourcing BPO Call Center On-Call Services Overflow Call Handling Services Fintech SupportHelpdesk
Virtual AssistanceShopify MarketingSet Up Shopify SiteBPO Call CenterCustomer ExperienceCustomer CareSocial Media ChatbotEmail ManagementChatbotChat & Messaging SoftwareTechnical SupportTechnical Project ManagementPhone CommunicationCustomer Service - $30 hourly
- 0.0/5
- (1 job)
Translating business requirements into IT solutions taking into account the complexity of existing systems. Designing overall system and solution architecture, system integration, and implementation strategy minimizing CAPEX and OPEX. Ensure engineered platforms meet reliability expectations throughout the process.Helpdesk
EnglishArticle WritingUnix System AdministrationContent ManagementAcademic WritingContent WritingCustomer SupportTechnical WritingDatabase Administration - $7 hourly
- 0.0/5
- (0 jobs)
Providing good and quality customer service is crucial for retaining customers and fostering long-term relationships. It goes beyond just resolving issues; it involves creating a positive and memorable experience that exceeds customer expectations. I am proficient in navigating your email and customer support systems to efficiently manage and respond to customer inquiries, troubleshoot issues, and provide timely and accurate assistance. I have more than 8 years of experience in Customer Support and Quality assurance. My service packages include the following; Customer support (emails, social media, live chat) - Platforms: Gmail, Zoho, Outlook, Amazon, Slack, Gorgias, Reamaze, Tidio, etc. Handling order inquiries Addressing product concerns Managing refunds, exchanges, and returns Managing disputes/chargebacks e-commerce store management Order fulfillment via AliExpress, CJDropshipping, Dsers, Shipstation, Eprolo, and other custom order-fulfilling apps Product Listing In addition to that, you will receive; Quick responses to your messages Prompt and personalized responses to your customers on-time delivery Quality output I am available for a quick meeting to discuss further your requirements. Please feel free to contact me anytime. Best Regards, Themiya.Helpdesk
AmazonFacebookShopifyData EntryStore ManagementDropshippingCustomer SupportOrder FulfillmentMicrosoft ExcelCustomer ServiceGmailEcommerce SupportEmail Support Want to browse more freelancers?
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