Hire the best Virtual Assistants in Colombo, LK

Check out Virtual Assistants in Colombo, LK with the skills you need for your next job.
  • $7 hourly
    Struggling to find high-quality leads or need expert research support? I help businesses like yours build targeted prospect lists, conduct in-depth research, and streamline workflows to accelerate growth. With 4+ years of experience in lead generation, market research, and virtual assistance, I specialize in delivering accurate, high-converting leads and organized data that drive results. 🔹 Worked with 50+ businesses to optimize their outreach & research 🔹 99% data accuracy – no more bounced emails or wasted efforts 🔹 Efficient & scalable lead generation strategies 💡 What I Can Do for You: ✔ B2B Lead Generation – Find your ideal clients & decision-makers ✔ Contact List Building – Verified emails, phone numbers & LinkedIn profiles ✔ LinkedIn Lead Research – Identify & connect with top prospects ✔ Google Maps Scraping – Extract business data, addresses & contacts ✔ Online Research & Data Collection – Competitor analysis, industry insights ✔ Email List Building & Outreach – Generate leads that convert ✔ Data Mining & Web Scraping – Extract valuable business information ✔ CRM Data Entry & Management – Organize leads for easy access ✔ Virtual Assistance – Administrative support, email handling, & scheduling Why Work with Me? ✅ Data Accuracy & Validation – I ensure every lead is verified & up-to-date ✅ Custom-Tailored Lead Lists – No generic lists—just highly targeted contacts ✅ Quick Turnaround & Reliable Service – On-time delivery, every time ✅ Advanced Tools & Platforms – LinkedIn Sales Navigator, Apollo, ZoomInfo, Google Maps, ContactOut & more My Process: 🔍 Understand Your Target Audience – Define your ideal customer profile 📊 Research & Compile Data – Gather & verify lead details 🚀 Deliver Actionable Insights – Provide organized, ready-to-use data I stay up-to-date with Upwork’s algorithm trends, ensuring my skills match the latest job demands. Plus, I’m always open to learning new tools if there’s a specific platform you prefer. Let’s work together to grow your business with high-quality leads & research support! 📩 Message me now for a free test sample! Cheers, Linuka
    Featured Skill Virtual Assistant
    List Building
    Data Entry
    Microsoft Excel
    Company Research
    Virtual Assistance
    Google Maps
    LinkedIn Sales Navigator
    Apollo.io
    Google Sheets
    Web Scraping Software
    Email Marketing
    Data Extraction
    Online Research
    Data Mining
    Lead Generation
  • $20 hourly
    ⭐𝗢𝗣𝗘𝗡 𝗙𝗢𝗥 𝗜𝗡𝗩𝗜𝗧𝗔𝗧𝗜𝗢𝗡𝗦 ⭐ Please note that many active jobs are as-needed rather than regular positions. ✅ A NATIVE Sinhalese, professionally qualified by a national university for translations. ✅ I'm experienced in CAT tools; I provide SRT files if requested for transcriptions. ✅ My translations are always done manually; they're authentic and accurate. ✅ With experience translating through Upwork (top-rated Freelancer) and outside Upwork. **I focus on providing a tone-appropriate translation that flows and reads naturally in the target language. ✔ Translating content for websites: Travel, Gambling, IT, and Marketing. ✔ Content localization jobs. ✔ Live interpreting jobs. ✅ Localize your content, which is more delicate than translation. The words are better chosen to match the target audience. The content is adapted to the local zone where it's supposed to be read. ✅ My transcription experience – Academic, corporate, technical, media, industry-specific, and general transcription. I provide SRT files if requested. ✔ This helps to give a better idea of Websites and Mobile Apps; I'm an IT graduate so that I can work with tags, etc. ✔ I'm a qualified marketer working with the local market, so you know where to look if you need help localizing marketing material. ✅ If you think I can do your work best for the money you pay, hire me for the first time and see the difference. You can always see the feedback from previous clients on my profile.
    Featured Skill Virtual Assistant
    Customer Service
    Shopify
    Article Writing
    SEO Writing
    Online Chat Support
    Email Support
    Virtual Assistance
    Sinhala to English Translation
    Photography
    Customer Support
    English to Sinhala Translation
    Content Localization
    Email Communication
    Sinhala
  • $35 hourly
    Hi there! I'm a versatile and dedicated professional with a passion for storytelling, sharp editing skills, and a knack for helping businesses and individuals thrive. ✔As a ghostwriter: I bring characters to life and craft compelling narratives that captivate readers. Whether you're looking to create or develop a novel or to craft a story based on tropes, I can turn your ideas into a masterpiece. ✔As a content writer: I also specialize in creating engaging articles, blog posts, and various types of content tailored to your audience. With a keen eye for detail, I deliver content that informs, inspires, and resonates. ✔As a virtual and executive assistant: Beyond writing, I offer virtual and executive assistance to help you stay organized and efficient. From managing schedules to handling email correspondence, I ensure you stay on top of your priorities. ✔As an editor and proofreader: My services also include editing and proofreading, ensuring your work is polished, professional, and error-free. If you're looking for a reliable, creative, and detail-oriented professional, I’m here to help! Let's collaborate and bring your vision to life. Message me today, and let's get started!
    Featured Skill Virtual Assistant
    Web Development
    Web Design
    Virtual Assistance
    Data Entry
    Short Story Writing
    Content Writing
    Ghostwriting
    Essay Writing
    Article Writing
    Creative Writing
  • $20 hourly
    Are you struggling to keep up with Instagram Reels, TikToks, or YouTube Shorts? I help personal brands, startups, and small businesses create scroll-stopping short-form content that grabs attention, builds trust, and grows followers — fast. What I offer: 🎯 Hook-first editing that captures attention in 1–2 seconds ⚡ Fast-paced, modern cuts with trending audios 🧠 Optimization for retention and storytelling 🎬 Clean captions, bold text, and clear branding Let’s create content that makes people stop scrolling. Send me your raw footage — and I’ll turn it into content that gets views.
    Featured Skill Virtual Assistant
    Client Management
    Market Research
    Brand Strategy
    Social Media Management Analytics
    Community Management
    Social Media Advertising
    Copywriting
    Social Media Management
    Social Media Account Setup
    Virtual Assistance
  • $9 hourly
    I obtain experience 10 years of experience as a Senior Marketing Executive in a local Advertising Agency which included: * Market Research for new product launches * Product Research * Competitor activity monitoring and planning counter advertising campaigns Apart from above I obtain 5 years experience as a pre-school teacher for the children of 3-5 years which included: * Preparation of progress reports for each child. * Monitoring their levels of capabilities and understanding * Preparing of lesson plans and implementing them on time. ** I have obtained Diploma in Marketing from Charted Institute of Marketing - UK Diploma in Computing from Informatics Institute of Technology - Sri Lanka Diploma in Child Psychology from London Business School - Sri Lanka Diploma in Pre school Education and Child Development - Open University - Sri Lanka
    Featured Skill Virtual Assistant
    Topic Research
    English
    Microsoft Word
    PDF Conversion
    Education
    General Transcription
    Microsoft Excel
    Psychology
    Data Entry
    Typing
    Virtual Assistance
    Online Research
  • $6 hourly
    Hey there! 👋🏼 If you’re overwhelmed by all the content things don’t worry, I’ve got you. I’m Umama, a Pinterest Virtual Assistant and Canva Pro content designer who helps small businesses, bloggers, and coaches show up online with confidence, consistency, and killer visuals. Basically, I make your brand look amazing while saving you time. Here’s how I can help: 📌 Pinterest VA Services - Scroll-stopping pin design - SEO-optimized descriptions + keyword research - Account + board setup - Tailwind scheduling 🎨 Canva Content Design - Branded social media posts (IG, FB, LinkedIn, Pinterest) - Reels + story content - Workbooks, eBooks & lead magnets - Flyers, posters, and custom marketing materials 🗓️ Content Support - Caption writing - Content calendars - Scheduling and publishing - Strategic visual planning I’m all about good vibes, great design, and making your life easier. If you’re ready to hand over the content chaos and finally focus on what you do best, I’m just a message away. 📩 Let’s connect and see how we can bring your brand vision to life, one pin, post, or PDF at a time.
    Featured Skill Virtual Assistant
    Email Management
    Content Calendar
    Content Creation
    Social Media Content
    Canva
    Facebook Marketplace
    Market Research
    Data Entry
    Virtual Assistance
  • $9 hourly
    Running a business comes with its challenges, but you don't have to face them alone. As your dedicated Virtual Assistant, I specialize in tackling the repetitive and time-consuming tasks that can weigh you down, such as managing your online store and handling customer service inquiries. My mission is to reduce your work pressure, allowing you to channel your energy where it matters most - Growing Your Business. 📌 How I Can BENEFIT You: Are you struggling with a high volume of customer inquiries? ✅I can manage customer support, promptly addressing their needs and ensuring satisfaction. Do you find managing your online store a daily challenge? ✅ I can manage your store and keep the product listings up to date. Spending too much time on administrative tasks? ✅I'll take over from data entry to report preparation to free up your time. Are you worried about maintaining an active online presence? ✅I'll create, and schedule content across your social media platforms. Are you tired of drowning in your inbox? ✅Let me manage your emails, ensuring important messages get prompt attention. 📌 Software and Apps I've Used and am Familiar With: ⚪ Data Entry & Analysis: ✔Microsoft Office ✔Google Workspace ⚪ CRM System: ✔Zendesk ✔ HubSpot ✔Zoho ✔Gorgias ✔Freshdesk ✔Bliss ⚪ e-Commerce Management: ✔Shopify ✔eBay ✔Etsy ✔Amazon ✔PrestaShop ⚪ Product & Keyword Research: ✔Helium 10 ✔Jungle Scout ✔Zik Analytics ⚪ Product Sourcing: ✔Alibaba ✔ AliExpress ✔Thomasnet ✔CJ Dropshipping ✔Zendrop ✔GSR Dropshipping ⚪ e-Commerce Ads: ✔Amazon PPC ✔Google Ads ✔Facebook Ads 📌 As a Freelancer: ✅ I'm committed to responsiveness, ensuring your needs are addressed promptly when you reach out. ✅ I'm open to virtual meetings via Zoom, Skype, or your preferred platform, streamlining our collaboration and communication. ✅ I offer flexible working hours, including weekends and overtime, to meet the demands of your business. ✅ Your sensitive information and data are handled with the highest level of care and security, ensuring your complete peace of mind. ✅ I'm enthusiastic about learning new skills and tools, guaranteeing that I stay adaptable to your evolving business requirements. 📌 About Myself I'm an Entrepreneur from Sri Lanka. My journey kicked off in 2017 with Online & Retail Arbitrage. Then, I started Drop Shipping on eBay and eventually built an Amazon FBA business. Right now, I'm saving away funds to get my new invention patented. This has led me to offer my skills as a freelancer. 📌 About My System Prolink 1200VA UPS Power Backup 300 Mbps Fibre Internet connection Anker Q30 Active-Noise-Cancelling Headset i5 12th generation Processor 16GB 3200Mhz RAM Windows 11 Pro With years of experience and a track record of reliability, I provide high-quality support to help streamline your operations. If you're looking for an expert who can deliver results, let's connect! 🚀
    Featured Skill Virtual Assistant
    Gorgias
    Zendesk
    Freshdesk
    Translation
    Online Chat Support
    Amazon FBA
    Dropshipping
    Email Support
    Customer Care
    Ecommerce Support
    Customer Service
    Email Communication
    Virtual Assistance
    Shopify
    Ecommerce
  • $75 hourly
    I am a dynamic and results-oriented professional with over seven years of experience in account management and destination services, particularly within the French and Benelux travel markets. My career has been dedicated to cultivating strong business relationships with international partners, managing complex tour operations, and ensuring client satisfaction through strategic planning and operational excellence. With a strong foundation in communication, negotiation, and cross-cultural liaison, combined with academic credentials including an MBA and a BA in English and French, I bring a well-rounded and client-focused approach to account management and administrative support roles.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Data Entry
    Task Coordination
    Email
    Calendar Management
    French
    English
    Translation
  • $50 hourly
    Are you a busy entrepreneur, small business owner, or professional looking for reliable and efficient virtual support? I'm here to help. At AZOVA Nexus, I provide professional and trustworthy remote services designed to simplify your workload and help your business run smoothly. 🔹 My Services Include: ✅ Virtual Assistant Support ✅ Email Management & Inbox Organization ✅ Admin Assistance & Task Management ✅ Data Entry (Excel, Google Sheets, CRMs) ✅ Bookkeeping (Basic financial records, reports) ✅ Calendar Management & Scheduling With a focus on accuracy, confidentiality, and clear communication, I deliver services that help you save time, stay organized, and focus on what matters most — growing your business. 💼 Why Choose AZOVA Nexus? ✔ Reliable and detail-oriented ✔ Professional, friendly communication ✔ On-time delivery ✔ 100% confidentiality assured 📩 Let’s Get Started! Send me a message today to discuss how I can support your business remotely and efficiently. AZOVA Nexus — Your Connection to Smarter Business Support.
    Featured Skill Virtual Assistant
    General Transcription
    Microsoft Excel
    Management Skills
    Financial Report
    General Ledger
    Leadership Skills
    Critical Thinking Skills
    Customer Service
    Accounting Software
    Accounts Receivable
    Time Management
    Bookkeeping
    Account Reconciliation
    Data Entry
    Virtual Assistance
  • $8 hourly
    *Multi-skilled professional. Sinhala- English Translator, Document Formatting Specialist, Excel Data Analyst, Data Entry Operator, Virtual Assistant, Typesetter, Transcriber, Translation Quality Controller, Proofreader, Editor, Localization Expert *Bilingual - English, Sinhala (Sinhalese), Expertise: Typesetting Transcription Editing Virtual Assistance E-commerce Data entry Data analysis Languages - en, si Market research Web research Technical support List building ✓ Translating, Proofreading and editing of business, technical and creative content ✓ Professional document formatting ✓ More than 7 years' experience ✓ Timely delivery & quality output ✓ Quick response to every client regardless of his or her time zone. I enjoy translating, proofreading and editing texts on a wide range of topics. - Finance, business, technology, health care, travel, entertainment, fashion, lifestyle, politics etc. My clients include individuals, small businesses, global companies and government organisations. Web copy, reports, presentations, press-releases, instruction manuals, non-fiction eBooks, novel manuscripts, entertainment blogs, website copy and much more besides – my perfect grammar and my natural command of the language ensure that your content is clear, concise, and error-free. I am always enthusiastic to work with new clients, from students and individuals to startups and large companies. Please get in touch with me via Upwork or by emailing me at Kalingaadhikari[at]gmail.com with any questions you may have
    Featured Skill Virtual Assistant
    Proofreading
    Typesetting
    Accuracy Verification
    Online Research
    English
    Google Docs
    Microsoft Word
    Microsoft Excel
    Computer Skills
    Data Entry
    Critical Thinking Skills
    Virtual Assistance
    Administrative Support
    English to Sinhala Translation
    Sinhala to English Translation
  • $5 hourly
    I am a reliable, dedicated and hard working person with varied experience. I possess excellent administrative skills and am a conscientious and thorough person wanting to provide a service that you are happy with. Provide More than Expected....!!! ADMIN SUPPORT ‘’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’ ***** Data Entry ***** MS Excel - Data Cleanse/Format /Sort/Compare/Validate/Normalize/Duplicate Removal ***** MS Word Formatting and Troubleshooting ***** PDF Conversions - PDF/OCR/Image to Word/Excel/Html ***** Web Data Extraction - Websites, Given Db's, Other Specified Sources ***** Mail Merge -Word/Excel ***** Web Research/ Analysis/ Fact Checking ***** Customized Individual Email Sending ***** PowerPoint Slideshows/Presentations ***** Mailing Lists Development/ Leads Generation ***** Google Documents /Online Databases ***** Ads/Events Posting/Listing ***** Websites Data Scraping ***** Email Data Extraction ***** Blog Handling (WordPress) Social Media Marketing '’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’ ***** WordPress / Shopify / EBay ***** Products Uploading ***** Gathering Data from Specified Sources And Formatting/Sorting for uploading purposes ***** eBay, Amazon, Google Products Etc. I pay high attention to detail and can assure you that my work will always be of the highest quality. I am confident working on new challenges and can guarantee that your project will be returned on time and of high quality. I look forward to working with new clients in the future.
    Featured Skill Virtual Assistant
    Shopify
    Administrative Support
    English
    Virtual Assistance
    Image Editing
    Data Entry
    Social Media Marketing
    WordPress
    Product Listings
  • $50 hourly
    I'm a Cloud Solution Architect and IT Security Consultant with more than 6+ years of experience in the industry. My passion is to help businesses optimize and secure their cloud infrastructure. I have a proven track record of successfully delivering solutions that exceed expectations and meet business needs. As a Cloud Solution Architect, I design, implement, and manage cloud-based infrastructure solutions across multiple platforms, including AWS, Azure, and Google Cloud. I'm well-versed in cloud architecture principles and best practices, and I work with clients to identify and implement the most effective cloud solutions for their unique needs. As an IT Security Consultant, I protect businesses' data and assets by implementing adequate security measures. I conduct security risk assessments, audits, and incident response planning. I develop and implement security policies and procedures to ensure compliance with industry standards and regulations. My combination of cloud architecture and IT security expertise enables me to provide comprehensive solutions that address infrastructure and security needs. I'm committed to delivering solutions that align with business goals and objectives. If you want to migrate to the cloud, optimize your existing cloud infrastructure, or enhance your IT security posture, let's work together to take your business to the next level."
    Featured Skill Virtual Assistant
    SSL
    SSL Certificate
    Remote Connection Support
    Virtual Assistance
    Email Support
    Network Engineering
    Executive Support
    Cloud Computing
    Microsoft Azure SQL Database
    Troubleshooting
    Firewall
    Windows Administration
    Office 365
    Microsoft Active Directory
  • $7 hourly
    I am a skilled Ecommerce and Social Media Specialist with a strong background in supporting online business growth and customer engagement. Here’s what I can offer: Ecommerce Product Export & Upload – Accurate and efficient product listings and uploads to boost your online store. Order Fulfillment & Site Management – Ensuring smooth order processing and seamless eCommerce site functionality. Ecommerce Management & Marketing Consultation – Strategic insights to enhance your eCommerce operations and increase sales. Social Media Management & Marketing – Creating and managing content to drive engagement and grow your brand. Online Sales Management – Optimizing your online sales process to improve customer experience and revenue. Customer Support & Virtual Assistance – Reliable support for your team and customers. Canva Design – Professional visual content for your social media and eCommerce needs. With my expertise, I’m here to help streamline your eCommerce operations and elevate your online presence. Let’s connect to make your business goals a reality!
    Featured Skill Virtual Assistant
    Canva
    Virtual Assistance
    Customer Support
    Social Media Marketing
    Social Media Management
    Online Sales Management
    Manage Ecommerce Site
    Ecommerce Marketing
    Ecommerce Marketing Consultation
    Ecommerce Management Consultation
    Ecommerce Order Fulfillment
    Ecommerce Product Upload
    Ecommerce Functionality
    Ecommerce Product Export
    Ecommerce
  • $60 hourly
    Hello and welcome to my Upwork profile! I am an experienced sales and marketing professional with over 20 years of experience in the telecommunication industry. My specialized skills include strategic planning, sales management, retail branding/trade marketing, channel development and operations, team management, and team development. As a goal-oriented individual with strong leadership capabilities, I am highly organized, motivated, and a team player with a proven track record of success in the telecommunication and retail channel development sectors in Sri Lankan market. I am a detail-directed problem solver who works well under stressful situations to drive optimum results. With my experience in sales and marketing, channel development, and my skill set, I am passionate about supporting businesses to achieve their goals. I am highly capable of identifying opportunities for clients with a target audience and leading a team to provide valuable and measurable results to the company's bottom line. I believe that my enthusiasm and excitement for this opportunity, combined with my experience and skills, make me an excellent match to support your business development. Whether you need help with strategic planning, sales management, retail branding/trade marketing, channel development and operations, team management, or team development, I am here to help. I have a strong work ethic and am dedicated to providing high-quality results to my clients. I am looking forward to connecting with clients who are in need of my specialized skills and experience. Please feel free to reach out to me to discuss your business requirements and how we can work together to achieve your goals. Thank you for considering my profile, and I look forward to hearing from you soon. Best regards, Kamalnath
    Featured Skill Virtual Assistant
    Business Development
    Management Skills
    Business Management
    Team Building
    Customer Experience
    Virtual Assistance
    Coaching
    Leadership Skills
    Digital Business Modeling
    Team Management
    Strategic Planning
    Product Development
    Sales Consulting
    Sales Management
    Sales
  • $12 hourly
    I'm a detail-oriented Data Entry Specialist with strong typing skills and a commitment to accuracy and fast turnaround. Whether you need help with: -PDF to Word or Excel conversion -Manual data entry from scanned files or websites -Google Sheets organization -Online form filling -Copy typing handwritten notes or images My strengths include: -Typing speed: 45+ WPM -100% manual data entry (no software auto-fill) -MS Word, Excel, and Google Workspace proficiency I take pride in my clean work, open communication, and reliability. Let’s work together — I’d love to help lighten your workload!
    Featured Skill Virtual Assistant
    Virtual Assistance
    PDF Conversion
    Typing
    Google Sheets
    Microsoft Word
    Microsoft Excel
    Data Entry
  • $5 hourly
    Hello! My name is Fawzia, and I bring over 15 years of expertise in Virtual Assistance and Data Entry. My career has been defined by consistent excellence in administration and customer support, thriving in fast-paced environments to deliver outstanding performance and results. As a self-motivated professional, I am deeply committed to maintaining integrity and honesty while ensuring top-notch work efficiency for my clients. ✅Experience Highlights ✨Administrative Specialist With over a decade of experience, I have successfully managed a wide array of administrative tasks. From optimizing workflows to ensuring seamless operations, I have helped businesses achieve efficiency and productivity. ✨Customer Support Specialist I excel in providing exceptional customer service, promptly resolving issues, and enhancing customer satisfaction, contributing to a positive and professional customer experience. ✅Key Skills ✨Content Writing and Editing: Crafting and refining engaging content tailored for websites and other platforms. ✨Presentation Creation: Designing compelling, informative, and visually appealing presentations. ✨Data Entry: Delivering accurate and efficient data management services. ✨Calendar Management: Expert in organizing and maintaining schedules to maximize productivity. ✨Email Management: Proficient in handling and organizing email communications to ensure timely responses and follow-ups. ✨Online Chat Support: Providing quick and effective solutions through online chat platforms to enhance customer engagement. ✨Research: Gathering, analyzing, and interpreting information to deliver insightful results. ✅Personal Attributes ✨Organizational and Time Management Skills: I excel at prioritizing tasks, meeting deadlines, and maintaining order in complex projects. ✨Effective Communication: Clear and professional in both verbal and written communication, fostering strong client relationships. ✨Flexibility and Adaptability: Quick to adjust to new tools, workflows, and environments, ensuring smooth transitions. ✨Analytical Thinking: Skilled at evaluating data to make informed, strategic decisions. ✨Strong Capacity and Multitasking: Highly efficient in managing multiple projects simultaneously without compromising quality. ✅Platforms and Tools ✨Slack: Experienced in facilitating team communication and collaboration. ✨Trello: Proficient in project management and task organization. ✨Google Workspace: Skilled in utilizing Google Docs, Sheets, Calendar, and other tools for productivity. ✨Metasuite: Adept at using Metasuite for comprehensive business management solutions. ✨MS Office: Advanced expertise in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Why Choose Me? I am dedicated to helping businesses streamline operations and achieve their goals. My extensive experience, coupled with my commitment to excellence, ensures that every project is handled with precision and care. Whether you need help with data entry, email management, or administrative tasks, I am here to deliver results that exceed expectations. Let’s work together to make your business operations seamless and stress-free. I look forward to collaborating with you! Thanks & Regards Fawzia
    Featured Skill Virtual Assistant
    Contact List
    Google Docs
    Google Workspace
    Microsoft Office
    Communication Skills
    Editing & Proofreading
    Customer Relationship Management
    Personal Administration
    Administrative Support
    Presentation Design
    Customer Support
    Content Writing
    Customer Service
    Data Entry
    Virtual Assistance
  • $18 hourly
    Experienced Professional: Over a decade of experience in ERP implementation, billing, collections, and MIS management. Educational Background: Master of Business Management (GPA: 3.86). Current Role: Head of ERP Implementation & Support at Ascension Holdings (PVT) Ltd, leading a team of 8 professionals. Professional Expertise ERP Implementation & Support: Modules Implemented: Accounts Payable: Managed vendor invoices, payment processing, and reconciliation. Accounts Receivable: Oversaw customer invoicing, collections, and cash application. HRMS (Human Resource Management System): Implemented solutions for employee data management, payroll, and benefits administration. Manufacturing: Integrated production planning, scheduling, and inventory management. Operations: Optimized operational processes including order management, supply chain, and logistics. SRM (Supplier Relationship Management): Enhanced supplier management, procurement processes, and supplier performance monitoring. Sales: Managed sales order processing, customer relationship management, and sales reporting. Inventory: Implemented inventory tracking, stock management, and warehouse management. Fixed Assets: Oversaw asset management, depreciation calculations, and asset reporting. CRM (Customer Relationship Management): Developed solutions for managing customer interactions, sales tracking, and customer service. Tax: Implemented tax management solutions for compliance, reporting, and calculations. Banking: Integrated banking processes including reconciliation, payment processing, and account management. Conduct system demonstrations for clients and stakeholders. Gather client requirements to enhance the Ilooops ERP system. Oversee ERP system enhancements and provide exceptional client support. Utilize Jira for project management and task tracking. Billing & Collections: Managed billing and collections for over 13,000 customers at American Premium Water Systems (PVT) Ltd. Prepared detailed management reports, handled invoicing adjustments, and maintained documentation across three financial years. Addressed and resolved major billing and payment issues. Technical Skills: Proficient in implementing and supporting various cloud-based ERP systems. Experienced in managing email communications, generating invoices, and processing administrative payments. Skilled in planning and scheduling, creating registration links, and promoting classes. Team Leadership & Development Leadership: Led a team of 8 members, focusing on collaboration, communication, and continuous improvement. Provided training and development programs for all levels, from interns to senior staff. Client Relations: Maintained 100% communication with clients, stakeholders, and government entities. Ensured effective collaboration and resolved client issues related to billing and payments. Project Management Tools & Methods: Utilized Jira for efficient project management and task tracking. Managed project timelines and ensured goals were met. Demonstrated adaptability and flexibility in dynamic work settings. Operational Excellence: Oversaw accounting and billing functions, processed payments, and finalized documents for senior leadership. Created and implemented processes to enhance operational efficiency. Why Work With Me Results-Oriented Approach: Dedicated to delivering exceptional results and fostering positive, productive environments. Proven track record in driving successful ERP implementations and managing complex billing processes. Commitment to Success: Focused on aligning technical solutions with business objectives and achieving measurable outcomes. Committed to continuous learning and staying at the forefront of technological advancements in ERP systems. Personal Values & Vision Continuous Growth: Committed to ongoing personal and professional development. Passionate about innovation and helping organizations navigate modern business challenges. Positive Impact: Strive to create environments where everyone can succeed and reach their full potential. Guided by values of respect, integrity, and collaboration.
    Featured Skill Virtual Assistant
    Microsoft Project
    Academic Research
    Facebook Marketplace
    Market Research
    Company Research
    Project Management
    Virtual Assistance
  • $25 hourly
    Experienced executive and personal assistant with a love for strategy, sustainability, administration and events. * Stakeholder Engagement * Documents Maintenance * Administrative Assistance * Team Building & Leadership * Organizational Development * Risk Assessment & Mitigation * Staff Training & Development * Cross-functional Collaboration * Strategic Planning & Execution * Accommodations Arrangement * Brand Awareness & Recognition * Process Improvement Initiatives * Issues Identification & Resolution * Reports Generation & Submission * Budget & Resources Administration * Cost Saving & Financial Management
    Featured Skill Virtual Assistant
    Office Administration
    Office 365
    Problem Solving
    Budget Management
    Procurement
    Customer Experience
    Event Planning
    Administrative Support
    Email Communication
    Executive Support
    Calendar Management
    Market Research
    Data Entry
    Virtual Assistance
  • $11 hourly
    Passionate about customer success, I thrive on building strong relationships, understanding client needs, and delivering tailored solutions. I ensure long-term satisfaction and growth for customers and businesses by aligning aspirations with opportunities.
    Featured Skill Virtual Assistant
    Task Coordination
    Business Development
    BambooHR
    Salesforce
    Customer Retention Strategy
    Zoho CRM
    Customer Onboarding
    Customer Relationship Management
    Customer Experience
    Customer Experience Management Software
    Customer Acquisition
    Customer Care
    Data Entry
    Market Research
    Virtual Assistance
  • $7 hourly
    Business Analyst | Customer Success Specialist | SaaS Support & Client Onboarding | Virtual Assistant Hi! I’m Sajadh, a detail-oriented and tech-savvy professional with over 6 years of experience supporting global clients in SaaS-based businesses through roles in business analysis, client onboarding, customer success, and virtual assistance. I specialize in helping businesses streamline operations, implement software solutions, and provide exceptional post-sales support. Whether it’s mapping business processes, configuring a CRM, delivering onboarding sessions, or providing daily admin support, I bring a client-first mindset with proven results. 🔧 What I Can Help You With: -Business Analysis & Requirement Gathering -Client Onboarding & Demo / Training (B2B SaaS) -Customer Success & Account Management -SaaS Application Support (Odoo, HubSpot, Salesforce, Freshdesk) -Account & CRM Setup & Data Management -Admin / User management and monitoring -Dashboard Creation (Power BI, Excel) -Email & Calendar Management, Scheduling -Documentation, SOPs, User Guides & Reports 🧰 Tools & Platforms I Use: Power BI | Odoo | HubSpot | Salesforce | Zoho CRM | Jira | Trello | Notion | Slack | QuickBooks | Google Workspace | Microsoft 365 | Freshdesk I’ve successfully supported clients across APAC, UK, US, GCC, and Europe, managing both strategic initiatives and day-to-day operations with a balance of technical knowledge and customer-centric communication. Let’s work together to simplify your workflow, support your clients, and elevate your business operations!
    Featured Skill Virtual Assistant
    Virtual Assistance
    Client Management
    Microsoft Power BI
    Communications
    Project Management
    Stakeholder Management
    User Stories
    Report Writing
    Documentation
    Critical Thinking Skills
    Data Analysis
    Business Intelligence
    Wireframe & Prototyping Software
    Requirement Management
    Business Analysis
  • $10 hourly
    I am a lawyer who is doing my private practices in Sri Lanka and also a bachelor of Science. I mostly value accurate and efficient service, prompt responces, reliablity and trust worthy environment, when I am working with my clients. Further I am expert in reviewing documents, data entry, proof reading apart from my legal work such as conveyancing, company secretarial work, drafting agreement and any other legal services I am providing. And also I am an easy going person and having good skills in people handling while continuing long lasting relationships without making disputes. Finally, I would like to specify that I am strongly avoid illegal work in any manner.
    Featured Skill Virtual Assistant
    Microsoft Project
    General Transcription
    Project Management
    Virtual Assistance
    Data Entry
  • $30 hourly
    Accountant Cum Admin Detail-oriented and results-driven accounting and administrative professional with extensive experience in financial reporting, cost control, and accounts management within the Account/Administration firm. Seeking to leverage my expertise to contribute to organizational success by ensuring accurate financial operations, streamlined processes, and exceptional administrative support. AREAS SPECIALIZED * Financial Statements Preparation * Accounts Receivable & Payable * Cash Management * Stock Valuation * Bank Reconciliation * Tax Return Filling * VAT & Corporate Tax * Management Report Preparation * Internal Audit * Improved Financial Accuracy * Enhanced Cash Flow Management CORE COMPETENCIES * Financial Data Analysis * Budgeting & Forecasting * Compliance & Risk Management * Process Improvement * Vendor & Client Relations * Attention to Detail
    Featured Skill Virtual Assistant
    Data Entry
    General Transcription
    Project Management
    Virtual Assistance
    Microsoft Project
  • $15 hourly
    I’m an organized Virtual Assistant with experience in administrative support, email management, data entry, customer service, and social media management. Currently supporting a yarn importing company in Sri Lanka and previously assisted a manager in the elevator industry remotely. I studies my Advanced Level in the Technical stream and passed my GCE O/L with 4 A’s, 3 B’s, and 2 C’s. I’m committed to helping businesses run smoothly with reliable and professional support.
    Featured Skill Virtual Assistant
    Copywriting
    Canva
    Google Workspace
    Microsoft Office
    Customer Service
    Office Administration
    Virtual Assistance
  • $15 hourly
    hi im dilru :) i love creating stuff, consulting. a full time musician who loves to spend the spare time building your dreams
    Featured Skill Virtual Assistant
    General Transcription
    Virtual Assistance
    Market Research
  • $5 hourly
    PROFILE I am a Procurement and Admin Support Assistant currently pursuing my MSc in International Logistics and Supply Chain Management. I help small businesses and entrepreneurs with tasks that save time, reduce costs, and make supplier communication easier. I may be new to Upwork, but I’ve already completed sample projects in: Supplier research and product sourcing (UAE, India, China) RFQ preparation and vendor comparison Purchase order formatting Data entry using Excel and Google Sheets I am detail-oriented, reliable, and always eager to learn. If you're looking for someone who is committed to high-quality work and clear communication, I'm ready to help. Let’s work together.
    Featured Skill Virtual Assistant
    Administrative Support
    Administrate
    Purchase Orders
    Request for Quotation
    Virtual Assistance
    Supplier Search
    Microsoft Excel
    Procurement
    Data Entry
  • $30 hourly
    I am a customer service representative dedicated to providing quality care for excellent customer satisfaction with adept in general business administration duties and communication skills. I have good knowledge about the customer service industry, and the ability to identify customer needs and provide solutions for problems. I am willing to expand my knowledge and skills to benefit the team and the community.
    Featured Skill Virtual Assistant
    Academic Research
    Virtual Assistance
    Market Research
  • $30 hourly
    Detail-oriented virtual administrative assistant with over a year of remote experience. Skilled in drafting business documents, processing payroll, managing HR records, creating invoices, updating financial data, and handling client communications. Known for accuracy, reliability, and strong organizational skills. Committed to supporting smooth daily operations and delivering timely, high-quality results.
    Featured Skill Virtual Assistant
    Microsoft Teams
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    Microsoft Office
    Email Management
    Calendar Management
    Data Entry
    Virtual Assistance
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