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At a Glance: Blog Writing

Engaging, fresh content can help you attract readers to your blog or website. A blog can provide a vehicle for you to connect with your audience or customers in a more meaningful way on a regular basis. Most companies have blogs, and it’s never too late to get started. Unique and in-depth content adds value and professionalism to a brand by demonstrating thought leadership and well-researched information. Having fresh content is an essential part of any content marketing strategy and will be needed to support your efforts or to fuel social media and email marketing campaigns.

A professional writer can create your blog from scratch or take an existing blog to the next level. Great content can help you build your audience and drive continued traffic growth to your site. Blog writing pros on Upwork can also craft content around specific keywords as part of a search engine optimization campaign. Engage a top-notch writer and watch your search rankings soar and your users stick.

Design

What Are Web Fonts and Why Are They Important?

Web fonts were developed to allow designers to use custom fonts that aren’t available on computers while still ensuring their design (and overall branding) remains consistent no matter who’s viewing it, or where. Learn more about web fonts, things to consider when using a web font, and how to optimize web fonts for your site or app.

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March 24, 2017

Customer Support

What is Interactive Voice Response (IVR)?

Interactive voice response (IVR) is an automated telephone system that interacts with callers and gathers information about the purpose of the call to route callers to the appropriate individual or department.

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March 24, 2017

Customer Support

Customer Experience Trends to Look for in 2017

Customer experience (CX) refers to the interactions between a customer and an organization that occur for the duration of the business relationship. In recent years, customer experience has grown in value to supersede product quality, value, and customer service.

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March 23, 2017

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