Hire the Best Change Management Specialists

I am an Expert-Vetted Project and Operations Specialist with close to three decades of experience helping organisations improve execution, operational structure, and delivery consistency across construction, finance, e-commerce, technology, and professional services. I work with founders and leadership teams when priorities become fragmented, ownership is unclear, and delivery begins to lose momentum. My focus is on aligning people, processes, and systems to create clearer ways of working and more controlled execution. I have managed a £550M portfolio of 375 projects over five years, established PMOs, implemented earned value management, and introduced process and system improvements to strengthen control across time, cost, and quality. On a £1.2B healthcare programme, I restructured a stalled design process and increased completion from 53 percent to 96 percent within five months. I also bring strong experience in contract and change management. In one case, I supported a client facing a $60K contractual claim. By reviewing the contract in detail and identifying key breaches, I established a clear contractual position that resulted in the claim being withdrawn and avoided escalation, saving the client a significant cost exposure. Alongside large-scale programmes, I support organisations transitioning from reactive operations to more structured and scalable ways of working. This has included operational transformation work within a major financial institution in Dubai, where I reduced fragmented processes, established a PMO, and onboarded close to 100 staff onto Monday to improve coordination and visibility. As a Fractional COO, I have implemented operating frameworks (EOS), standardised SOPs, improved cross-functional alignment, and rationalised technology stacks to create more efficient delivery environments. I have also introduced practical AI applications to support research, analytics, and operational workflows. In e-commerce, I managed the recruitment of staff, liaising with suppliers, ensuring stock was on hand, coordination of an in-house team of specialists, and the launching of three multilingual websites, along with Facebook and YouTube ads within a two-week period in preparation for Black Friday/Cyber Monday, contributing to measurable sales growth year on year. I have also supported startups and SMEs in developing scalable operating models and structured delivery processes. I am a Certified Monday Partner, have direct hands on experience with ClickUp, Miro, Notion, and am a Primavera P6 super user, amongst other systems. I am currently working towards PMP certification and an MBA, while continuing to expand my capabilities in AI and automation.

Most PMOs produce reports. I build the systems that produce decisions. After 12 years running project controls on programs from $60M to $400M (EPC, construction, SaaS, ERP), I've seen the same pattern: PMOs that track everything but influence nothing. Executives get slide decks. Nothing gets decided. I come in, find the real gaps, and build governance frameworks, executive dashboards, and AI-powered PMO systems that leadership actually opens on Monday morning. What I build: → PMO governance from scratch: RAID logs, intake processes, change control workflows, RACI charts, and templates teams actually use (not bypass) → Executive dashboards (Power BI + Smartsheet) with live CPI/SPI, S-Curves, risk heatmaps, and one-page flight plans → AI-powered PMO operating systems: automated status synthesis, risk flagging, and reporting via Make + Claude API → Integrated master schedules in Primavera P6 and MS Project: from 25-project construction portfolios to 5,000-task EPC programs → EVM reporting (CPI, SPI, variance analysis) that finance and executives can read without a translator At Algonquin College, I built the PMO governance framework for a $75M ERP transformation across 7+ workstreams, eliminated 10+ hours per week of manual reporting, chaired the Change Control Committee, and integrated MS Project, SharePoint, JIRA, and Excel into a single reporting system. Over the past year I've extended this work into small businesses and SaaS development companies, teams that need the same discipline but with a lean approach. For these clients I typically deploy Smartsheet or Asana as the operating backbone, scaled to fit the team size and budget without the enterprise overhead. ------------------------------------------------- How I work: I don't need 3 weeks of onboarding calls before I start. I diagnose fast, build faster, and hand off with documentation your team can actually use. Week 1 - Diagnostic: I find the real problems, not just the obvious ones. Week 2–3: Build: governance frameworks, dashboards, automation, schedules. Delivery: A working system, full handoff documentation, and a 30-minute walkthrough call. Everything is deliverable-driven and async-friendly. If you want structured weekly check-ins, I build those in. If you prefer async-only, that works too. I respond within 12–24 hours and communicate in plain language, no consultant-speak. Not sure if this is the right engagement? Start with the Free PMO Health Check [link in profile] before you commit to anything. ------------------------------------------------- What clients say: "Grateful for Amir's expertise in all things PMO, governance and the hands on ability to demonstrate how to execute. The most difficult challenge at Algonquin was controlling the hybrid approach which included getting change management buy-in for the various ceremonies, multiple control tools (vendor/3rd party included) such as MS Project/Project Server, SharePoint, Jira, Service Now, SmartSheets and Azure DevOps. Amir is tremendously skilled in monitoring the governance impacts in near real time and making the necessary adjustments for delivery. I always think of Amir for his early consultation when I need to approach a new engagement. Thanks Amir!" Sam Wong - Algonquin College ------------------------------------------------------ "Amir has been working with our organization "PAND Settlement Service" for the past six years in various capacities, including five years as a strategic advisor and board member, where he played a key role in building the governance backbone of our organization. His strategic mindset, structured approach, and ability to translate complex project data into clear executive direction have significantly strengthened our operational efficiency and long-term planning. In addition to his leadership contributions, Amir has delivered high-impact PMP, Excel, and Project Management workshops for our community and designed a comprehensive Educational Email Course for our employment program, all of which received remarkable feedback. Most recently, as a member of our Board of Directors, he continues to advise at the executive level, providing valuable insight on organizational roadmap development and strategic growth." Kaveh Shakouri - Board Member at PAND Settlement Services -------------------------------------------------------- PMO implementation | PMO governance | executive dashboard | Power BI | Smartsheet | project controls | Primavera P6 | MS Project | earned value management | EVM | integrated master schedule | critical path analysis | RAID log | change control | AI automation | Make | PMO health check | portfolio management | EPC project management | construction scheduling | ERP implementation | project management consultant | PMP | governance framework | risk management | business analysis | process mapping | PMO setup | project portfolio management

Companies start looking for a Chief of Staff when the business is growing, but execution isn’t keeping up. You have direction, you have priorities - but turning that into clear plans, ownership, and consistent follow-through is where things break down. That’s where I step in - I work directly with founders and leadership teams to take strategy, and make it real across the business. • Turning direction into clear plans and timelines • Establishing ownership and accountability across teams • Driving cross-functional execution without creating drag • Surfacing risks early and bringing solutions, not just problems I'm most effective when: • Priorities exist, but don’t translate into execution • Initiatives start strong but lose momentum • The founder is the bottleneck for decisions and direction • The business feels harder to run than it should Within the first 30 days: • Priorities stabilize and translate into execution • Ownership is clear across key initiatives • Work moves forward without constant escalation • Leadership has visibility into what’s actually happening My role is simple - bring structure, pace, and follow-through so the business can scale without all the chaos. If that’s the gap you’re trying to close, we should talk.

𝐅𝐫𝐚𝐠𝐢𝐥𝐞 𝐜𝐡𝐚𝐨𝐬 𝐩𝐫𝐞𝐭𝐞𝐧𝐝𝐢𝐧𝐠 𝐭𝐨 𝐛𝐞 𝐜𝐚𝐥𝐦? 𝐈 𝐭𝐮𝐫𝐧 𝐭𝐡𝐚𝐭 𝐢𝐧𝐭𝐨 𝐟𝐥𝐨𝐰 𝐂𝐥𝐢𝐜𝐤𝐔𝐩 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝟓𝟎% 𝐟𝐚𝐬𝐭𝐞𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬, 𝐳𝐞𝐫𝐨 𝐝𝐞𝐚𝐝𝐥𝐢𝐧𝐞 𝐝𝐫𝐢𝐟𝐭, 𝐚𝐧𝐝 𝟐𝟓+ 𝐡𝐨𝐮𝐫𝐬 𝐬𝐚𝐯𝐞𝐝 𝐰𝐞𝐞𝐤𝐥𝐲. 𝐂𝐚𝐥𝐦 𝐢𝐬𝐧’𝐭 𝐥𝐮𝐜𝐤 𝐢𝐭’𝐬 𝐚𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞. By helping teams and 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗗𝗶𝘀𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 into streamlined, automated systems that actually deliver results. As a 𝗣𝗠𝗣 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿, 𝗖𝗹𝗶𝗰𝗸𝗨𝗽 V𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁, and 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝘁, I design scalable 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝘀, 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝗥𝗲𝗰𝘂𝗿𝗿𝗶𝗻𝗴 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀, and keep teams aligned from concept to delivery. 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 I create robust project plans using 𝗔𝗴𝗶𝗹𝗲, 𝗦𝗰𝗿𝘂𝗺, and 𝗛𝘆𝗯𝗿𝗶𝗱 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀, ensuring total visibility and accountability at every level. From 𝗪𝗼𝗿𝗸 𝗕𝗿𝗲𝗮𝗸𝗱𝗼𝘄𝗻 𝗦𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝘀 (𝗪𝗕𝗦) and 𝗚𝗮𝗻𝘁𝘁 𝗖𝗵𝗮𝗿𝘁𝘀 to 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗕𝘂𝗱𝗴𝗲𝘁𝗶𝗻𝗴, 𝗥𝗼𝗹𝗲 𝗠𝗮𝗽𝗽𝗶𝗻𝗴, and 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻, my approach eliminates inefficiency before it spreads. I’ve delivered successful outcomes in 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀, and 𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽, leveraging platform like 𝗖𝗹𝗶𝗰𝗸𝗨𝗽, 𝗝𝗶𝗿𝗮, 𝗔𝘀𝗮𝗻𝗮, 𝗧𝗿𝗲𝗹𝗹𝗼, 𝗡𝗼𝘁𝗶𝗼𝗻, 𝗠𝗼𝗻𝗱𝗮𝘆.𝗰𝗼𝗺, and 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗣𝗿𝗼𝗷𝗲𝗰𝘁. These tools become real systems not just task lists with 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗗𝗲𝗽𝗲𝗻𝗱𝗲𝗻𝗰𝗶𝗲𝘀, 𝗠𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴, and 𝗥𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀. 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗧𝗵𝗮𝘁 𝗗𝗿𝗶𝘃𝗲𝘀 𝗔𝗰𝘁𝗶𝗼𝗻: Behind every high-performing workflow is sharp business analysis. I bridge strategy and execution with expertise in: - 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗘𝗹𝗶𝗰𝗶𝘁𝗮𝘁𝗶𝗼𝗻, 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗗𝗮𝘁𝗮 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 - 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗠𝗼𝗱𝗲𝗹𝗶𝗻𝗴 𝗮𝗻𝗱 𝗖𝗵𝗮𝗻𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 - 𝗨𝘀𝗲𝗿 𝗦𝘁𝗼𝗿𝘆 𝗪𝗿𝗶𝘁𝗶𝗻𝗴, 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗠𝗮𝗻𝘂𝗮𝗹 𝗤𝗔 𝗧𝗲𝘀𝘁𝗶𝗻𝗴 - 𝗥𝗶𝘀𝗸 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗮𝗻𝗱 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 Whether it’s building a 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 (𝗕𝗥𝗗), 𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 (𝗙𝗥𝗗), or complete 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗦𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 (𝗦𝗥𝗦), I ensure technical clarity, business alignment, and smooth developer handoff. 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 & 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗪𝗿𝗶𝘁𝗶𝗻𝗴: Clarity is the foundation of every project. I craft precise, 𝗦𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝗱 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 including: - 𝗣𝗥𝗗𝘀, 𝗕𝗥𝗗𝘀, 𝗙𝗥𝗗𝘀, 𝗨𝗫 𝗕𝗿𝗶𝗲𝗳𝘀, 𝗔𝗣𝗜 𝗗𝗼𝗰𝘀, 𝗧𝗲𝘀𝘁 𝗣𝗹𝗮𝗻𝘀, 𝗙𝗲𝗮𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗥𝗲𝗽𝗼𝗿𝘁𝘀, 𝗠𝗮𝗿𝗸𝗲𝘁 𝗔𝗻𝗮𝗹𝘆𝘀𝗲𝘀, and 𝗖𝗮𝘀𝗲 𝗦𝘁𝘂𝗱𝗶𝗲𝘀. - Tools like 𝗖𝗼𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲, 𝗚𝗶𝘁𝗕𝗼𝗼𝗸, 𝗟𝘂𝗰𝗶𝗱𝗰𝗵𝗮𝗿𝘁, 𝗗𝗿𝗮𝘄.𝗶𝗼, 𝗙𝗶𝗴𝗺𝗮, 𝗩𝗶𝘀𝗶𝗼, and 𝗠𝗶𝗿𝗼 help visualize and communicate complex systems from 𝗨𝗠𝗟 𝗗𝗶𝗮𝗴𝗿𝗮𝗺𝘀, 𝗘𝗥𝗗𝘀, 𝗮𝗻𝗱 𝗗𝗙𝗗𝘀 𝘁𝗼 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 𝗠𝗮𝗽𝘀 and 𝗪𝗶𝗿𝗲𝗳𝗿𝗮𝗺𝗲𝘀. 𝗦𝗰𝗿𝘂𝗺 & 𝗔𝗴𝗶𝗹𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: I lead full-cycle 𝗦𝗰𝗿𝘂𝗺 𝗖𝗲𝗿𝗲𝗺𝗼𝗻𝗶𝗲𝘀, 𝗦𝗽𝗿𝗶𝗻𝘁 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴, refinement, daily stand-ups, retrospectives, and backlog prioritization with tools like 𝗝𝗶𝗿𝗮, 𝗖𝗹𝗶𝗰𝗸𝗨𝗽, 𝗮𝗻𝗱 𝗡𝗼𝘁𝗶𝗼𝗻.. I make sure sprint goals are tied to 𝗠𝗲𝗮𝘀𝘂𝗿𝗮𝗯𝗹𝗲 𝗞𝗣𝗜𝘀 and team outputs stay transparent and trackable. 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Why waste hours on tasks that could run themselves? I build 𝗠𝗮𝗸𝗲.𝗰𝗼𝗺 𝗮𝗻𝗱 𝗭𝗮𝗽𝗶𝗲𝗿 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻𝘀 that sync your apps (𝗦𝗹𝗮𝗰𝗸, 𝗛𝘂𝗯𝗦𝗽𝗼𝘁, 𝗔𝗶𝗿𝘁𝗮𝗯𝗹𝗲, 𝗭𝗼𝗵𝗼, 𝗲𝘁𝗰.), cut down 𝗥𝗲𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗔𝗱𝗺𝗶𝗻 𝗪𝗼𝗿𝗸, and keep data flowing Smoothly across your systems. 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗧𝗵𝗮𝘁 𝗦𝘁𝗶𝗰𝗸: - 𝟯𝟬–𝟱𝟬% 𝗳𝗮𝘀𝘁𝗲𝗿 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗰𝘆𝗰𝗹𝗲𝘀 - 𝟭𝟬𝟬% 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗰𝘂𝘀𝘁𝗼𝗺 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀 - 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝘁𝗮𝘀𝗸 𝗳𝗹𝗼𝘄𝘀 𝗮𝗻𝗱 𝗿𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 - 𝗖𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝘁𝗲𝗮𝗺 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗰𝗹𝗮𝗿𝗶𝘁𝘆 If your projects need structure, clarity, and scalable systems that work even when you’re not watching you’re in the right place. → Click “𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗝𝗼𝗯” and let’s build a workflow that runs like a business should fast, clear, and fully optimized.

Hi, I'm Dr. Francia. Building on a diverse 30-year career spanning academic leadership, communications, and consulting across corporate, nonprofit, and government sectors, I am a bilingual (ENG/SPA) Senior Executive who specializes in turning organizational chaos into streamlined, high-ROI systems. Today, I partner with CEOs to scale their business operations, architect global education programs, and integrate no-code AI solutions. If your business operations or learning programs feel chaotic, manual, or scattered, I am the dedicated executive partner who will step in, take ownership, and build the systems to help you scale seamlessly. What I Deliver as Your Dedicated Operations Leader: ✔️ End-to-End Operational Ownership: I take full control of your complex logistics, program execution, and continuous improvement metrics so you can focus on high-level strategy. ✔️ Native Platform Architecture & Setup From Scratch: I know how to build and launch complete educational ecosystems from the ground up. Whether it is a global learning program, a digital academy, or an international summit, I set up everything from scratch on enterprise platforms like Circle, TalentLMS, Canvas, RingCentral, and various other Learning Management Systems (LMS). ✔️ SME Collaboration & Advanced Program Architecture: I constantly partner with cross-functional Subject Matter Experts (SMEs) to extract their specialized knowledge and productize it into scalable, high-impact learning tracks. I design and develop the end-to-end curriculum pipeline for a wide range of educational assets, from corporate L&D programs to fully accredited Master's degree courses. ✔️ Digital Academy Creation: I recently directed the full-cycle development and launch of 14 distinct microlearning certifications for a global tech community. While SMEs delivered the raw video lessons, I developed the entirety of the remaining course content and architected the complete learning ecosystem from scratch natively within the Circle platform, including knowledge checks, community practice labs, and final credentialing. ✔️ Accreditation, Compliance & State Standards Alignment: I bridge the gap between technology and academic rigor. I have driven major accreditation readiness (including Cognia) and aligned online curricula with Common Core and other specific state standards for institutions. I expertly manage compliance documentation and apply Quality Matters (QM) frameworks to ensure your programs pass rigorous audits. ✔️ Responsible AI Governance & Tech Adoption: While I partner with specialized SMEs to shape complex AI curricula, I personally ensure your digital transformation is safe. Drawing on my experience as a recurring guest lecturer on Generative AI, I help organizations implement ethical AI guardrails, mitigate algorithmic bias, and protect data privacy during digital rollouts. ✔️ No-Code Workflow Automation (Circle): I engineer highly efficient systems without writing custom code. Specifically within the Circle platform, I have architected and deployed over 100 complex, no-code automated workflows to manage enrollments, module drip-releases, and automated badge credentialing, completely eliminating manual administrative overhead. ✔️ Tech-Savvy & Platform-Agnostic Execution: I am a rapid learner of new technologies. I quickly adapt to your organization's unique tech stack, troubleshoot complex systems, and seamlessly implement new tools to drive immediate efficiency. ✔️ Large-Scale In-Person & Virtual Summit Operations: I expertly direct complex logistics for massive global events. I recently spearheaded on-site operations for a 3-day international summit in San Francisco, supervising 130+ volunteers and managing on-site execution for 1,000+ attendees. Alongside in-person logistics, I scale virtual production pipelines, driving VIP speaker management and flawless live broadcasts for up to 2,000+ expected global participants. ✔️ Strategic Partnerships & Cross-Functional Leadership: I act as the frontline for strategic partnerships, leading collaboration calls and evaluating global growth opportunities. I seamlessly align stakeholders, multicultural remote teams, and executives to ensure flawless execution. Partnering with Me: As a remote-first leader with a Ph.D., I thrive on bringing deep organization, strategic alignment, and execution rigor to my clients. If you are looking for a dedicated operational partner to take the chaos completely off your plate, let's connect to discuss your vision.

Featured Upwork Talent – Canada I have been featured by Upwork on multiple category hire pages as a Top-Listed Freelancer in Canada, including: Web Analytics Specialists – Canada Google Data Studio Specialists – British Columbia Business Analyst / Data Analytics categories A versatile individual, passionate writer, excellent communicator with core financial and analytical skills exhibiting deductive reasoning for problem-solving with 8+ years of corporate experience in Business Analysis, Product Management, Data Analytics and Management Consulting. Industry Experience – Fintech, Media Network, Digital Marketing, Financial Services, Lease Management, Supply Chain Management. I have had an opportunity to work with global companies like Barclays, Odessa and Ernst and Young (Consulting) in Business Analysis/Project Management and Consulting. I have worked for North American clients and my work as consultant included working with North American and European Markets as well. I can comfortably position myself as an eligible candidate with global exposure. Generative AI ✅ LLM Integration (e.g., ChatGPT 4.0, Claude, Gemini) ✅ Retrieval-Augmented Generation (RAG) Pipelines ✅ Prompt Engineering for Feature Design ✅ Vector Database Implementation (e.g., Pinecone, FAISS) ✅ Embedding Models & Similarity Search ✅ Semantic Search & Intelligent Query Routing ✅ Conversational UI/UX with Q&A Chat Interfaces ✅ Summarization and Document Parsing Features ✅ Evaluation Frameworks for LLM Accuracy and Relevance ✅ Use of OpenAI/Anthropic APIs in Production ✅ Fine-tuning and Model Selection Strategy ✅ Alignment of LLM Use Cases to Business Goals ✅ AI Feature Rollouts with Analytics Instrumentation ✅ Ethical AI Considerations & Guardrails ✅ Integration of LLMs into Scalable Product Architecture Product Management ✅Product Strategy and Product Design ✅ Product Roadmap Developement ✅ Software Development Lifecycle (SDLC) ✅ Agile Methodologies/Scrum/Kanban ✅ Requirement Gathering, BRD ✅ Documentation ✅ Business Process/requirement Analysis ✅ Design and Wire-framing ✅ User Stories ✅ Test Strategy/Planning ✅ JIRA and Confluence ✅ Market Research Project Management: ✅ Project Scheduling ✅ Velocity/Capacity Planning ✅ Daily Stand-ups, Daily triages, Retrospective Meetings ✅ Project Proposals, Scope Documents, Work Breakdown Structures, Project Reports ✅ Risk Mitigations and handling Escalations ✅ PM tools and Systems ✅ Delegation of Tasks ✅ Resource Planning ✅ Budgeting and Ad-hoc PM support Data Analytics/Power BI Specialist ✅ Extraction/Cleaning (ETL) ✅ Data Studio/Looker ✅ Amplititude Analytics ✅ AWS Redshift, Quickshift, Kinesis, Glue ✅ Google Analytics ✅ Azure ✅ Apps, SharePoint, Power Automate (Flow), Logic Apps ✅ Data Automation ✅ Dashboard development ✅ Microsoft Power BI ✅ Tableau Development ✅ Data Analysis ✅ Report Design and Visualisation ✅ Data Modelling and Design ✅ Statistical Modeling ✅ Python, R, ggplot2 ✅ SQL, SSIS, PostgreSQL, MySQL ✅ DAX ✅ Time series analysis