Hire the Best Ashbourne Management Services Ashbourne Specialists

Hello! I'm a certified customer service representative and skilled virtual assistant with over 10 years of experience handling queries, processing payments, updating consumer information, emailing, scheduling, preparing documents, etc. Key Strengths: Strong communication skills Ability to multitask Proficient in the Microsft and Google suite Used and knowledge of communication tools, including Slack, Discord, etc Used different CRM platforms Quick learner Achievement: Served and serving as Secretary for school organizations and communities I served as team leader for a lead generation company I worked as an operations manager in developing and implementing a business plan for a remote call center Education and Certifications: Diploma in Entrepreneurship Certificate in Business Administration, General Office, and Customer Service. Active participation in ongoing professional development. Value Proposition: Reliable and effective support personnel. A blend of experience, skills , knowledge, and commitment

I’m the reliable, no-nonsense support you hire when you want things handled properly. I bring experience across customer service, administration, bookkeeping support, scheduling, and hospitality operations, helping businesses stay organised, responsive, and running smoothly. I’m proactive, detail-focused, and confident working in fast-paced environments — trusted to manage tasks independently and communicate professionally with clients and teams. What I can support you with: Customer service & client communication Admin & virtual assistant support Bookkeeping support (invoicing, expenses, reconciliations) Scheduling & diary management Operations & hospitality support If you’re looking for dependable support that saves you time and reduces stress, I’m ready to get started. I am looking to work remotely only.

Hello! I have spent the last 10 years working as a Virtual Assistant in the property management industry across several states, including California, Ohio, Florida, Michigan, and Virginia. During my Property Management career, I have had the opportunity to collaborate with various property management companies, where I developed a comprehensive skill set. My experience includes managing the marketing of vacant units, collecting rent, leasing properties, and handling evictions, escrow, delinquencies, and bookkeeping. Additionally, I have worked on payment plans with tenants, facilitated lease signings, and completed the move-in process. I am also well-versed in dealing with Section 8 failed inspections and abatements, rent collections, transaction entries, leasing (RFTA), accounts payable, receivable management, bank reconciliations, management fee creation, owner disbursements, and sending owner packets, as well as paying property taxes, utility bills, and overseeing repairs and maintenance of occupied units. I also assisted leasing agents with rental applications and conducted screening reports. As a maintenance coordinator, I managed numerous responsibilities, including handling incoming tenant maintenance requests and answering tenant inquiries. I worked with tenants to resolve HOA violations and registrations, created work orders, and oversaw property maintenance and repairs. With a strong knowledge of construction, I completed make-readies and unit turnovers, managed city violations, POS violations, and abatement processes for Section 8 tenants. I addressed tenant concerns, coordinated with insurance companies, and scheduled appointments with adjusters. After completing my training on Xactware Classroom, I started collaborating with insurance adjusters to create estimates on Xactimate and submitted them to insurance companies. I effectively managed the maintenance and repair schedule for a portfolio of 300-400 doors/units, ensuring prompt resolutions and adherence to property maintenance standards. I coordinated remodeling projects and renovations, supervising contractors and vendors to ensure high-quality work within budget. I implemented preventive maintenance programs to extend the life of property assets and minimize costly repairs. Through regular inspections, I proactively identified maintenance needs to reduce tenant disruptions and safety hazards. I collaborated with property owners, tenants, and vendors to quickly address maintenance concerns and maintain tenant satisfaction. I utilized advanced data management tools to efficiently track maintenance requests, work orders, and project timelines, while conducting financial analyses on maintenance expenditures to identify cost-saving opportunities and optimize budget allocation. I also supported real estate agents by managing property maintenance tasks to ensure that properties were ready for leasing or sale. In addition to my extensive knowledge in property management, I am proficient in software such as AppFolio, Buildium, QuickBooks, Doorloop, Yardi Voyager, Property Meld, Latchel Entrata, Xero, Rent Manager, OTTO, Yardi Breeze, and PropertyWare. I have employed CRM tools like Monday, Asana, LeadSimple, and ClickUp, and have experience with leasing software including Zumper, ShowMojo, Zillow, Tenant Turner, and TurboTenant. I am also an advanced user of Microsoft Word and Excel. Regarding HOA management, I served as the primary point of contact for all HOA-related matters, addressing inquiries and concerns from homeowners and tenants. I managed financial duties such as collecting dues, creating budgets, and ensuring timely payments for maintenance and utilities. I coordinated and scheduled regular HOA meetings, prepared agendas, and documented the minutes. I enforced HOA rules and regulations, addressed violations, and coordinated necessary actions with homeowners and property management. Additionally, I have worked alongside various real estate agents as an unlicensed Virtual Assistant. In my role as a Cold Caller, I utilized the MLS to identify properties for investors, conducted comparable market analysis, and sent contracts to sellers. I made cold calls and followed up through calls, texts, and emails using tools such as MojoDialer, RingCentral, Google Voice, 8x8, and Vonage.

If you are looking for someone who stays for years, and not someone who is looking for the next thing in six months. Thanks for stopping by! I support busy teams and executives by bringing structure, clarity, and efficiency to their day-to-day operations. With over six (6) years of experience as a virtual assistant, I’ve worked with clients across fast-paced industries, such as education, digital marketing, healthcare, travel, media and communication, marketing, among others. I’ve done everything from standardising SOPs, creating itineraries, managing schedules, coordinating vendors, handling communications, and supporting projects from start to finish. My role has never been just “admin” — I focus on keeping operations running smoothly, ensuring nothing falls through the cracks, and helping teams stay organized and on track. 🧩 Here's how I can support your business: ✔ Operations management and administrative support ✔ Project management ✔ Client success and customer support ✔ Calendar, inbox, and meeting management ✔ CRM and database management ✔ SOP creation and process documentation ✔ Vendor/Contractor management ✔ Data entry, reporting, and document management ✔ Travel coordination and itinerary planning ⚙️Platforms & Tools ADP Workforce | Hubstaff | ChatGPT | Claude | Gemini | Slack | Shopify | Zendesk | Canva | ClickUp | Notion | Trello | Basecamp | RingCentral | Google Workspace | Outlook | Calendly | Dropbox | Zoom | Loom | Typeform | Adobe | PDFFiller | DocuSign | Mailchimp | Travelfy I also hold a Bachelor’s degree in Management Studies, and a Certificate in Project Management, which strengthens my communication, organization, and operational support skills. If I sound like a good fit; send me an invite. I’d love to learn more about how I can support you and your business!

I am a CRM and Customer Support Specialist with 6+ years of proven experience in HubSpot, Zoho, Salesforce, and other CRM platforms. My expertise lies in optimizing customer journeys, enhancing client satisfaction, and driving business growth through effective relationship management and seamless support delivery. ✨ Over the years, I have successfully managed high-value and VIP accounts, ensuring that every interaction is professional, efficient, and customer-focused. 🔑 Key Expertise: 🔹 CRM Management (HubSpot, Zoho, Salesforce): Skilled in implementing, customizing, and maintaining CRMs to ensure accurate data management, smooth workflows, and actionable insights. 🔹 Customer Support & Retention: Proficient in handling live chat, email, and escalations with a focus on improving retention, satisfaction, and loyalty. 🔹 Client Relationship Management: Strong track record in building and nurturing long-term client partnerships, resolving complex issues, and delivering tailored solutions. 🔹 Data Accuracy & Compliance: Experienced in organizing and safeguarding client records while maintaining confidentiality and ensuring compliance. 🔹 Communication & Problem-Solving: Adept at active listening, conflict resolution, and delivering outcome-driven solutions that enhance customer experience. I am detail-oriented, reliable, and results-driven, with the ability to work as a Customer Support Executive, CRM Administrator, or Virtual Assistant. My goal is to help businesses streamline customer operations, boost satisfaction, and build long-term loyalty. 🚀 Let’s connect to unlock the full potential of your CRM and customer support systems.

I help small businesses and growing companies keep their finances accurate, organized, and up to date. As a Top Rated Upwork freelancer with a 100% Job Success Score, I provide bookkeeping, finance administration, and operational support that helps business owners save time, improve financial visibility, and focus on growth. My services include: ✔ Bookkeeping and account maintenance ✔ Bank and credit card reconciliations ✔ Accounts payable and accounts receivable ✔ Invoicing and payment tracking ✔ Financial reporting and data analysis ✔ Payroll support and administration ✔ Xero, QuickBooks, Sage, and other accounting systems ✔ Business administration and operational support With qualifications including ACCA Accounting Technician, Certified Bookkeeper, ECDL Administrator, Digital Marketer, and Tender Expert, I combine financial accuracy with strong operational and administrative experience. Whether you need ongoing bookkeeping support, help cleaning up accounts, managing invoices, or improving back-office processes, I provide reliable, detail-oriented support that keeps your business running smoothly. Why clients work with me: • Top Rated freelancer with 100% Job Success • $20,000+ earned on Upwork • 900+ hours worked successfully with clients • Experienced across Xero, QuickBooks, Sage, and cloud-based accounting systems • Strong background in bookkeeping, finance operations, and business administration