Hire the Best Ashbourne Management Services Ashbourne Specialists
Launceston, United Kingdom
I’m a reliable and professional Customer Support Specialist with strong communication skills and a commitment to providing excellent service. I can help businesses with: * Email support * Live chat support * Customer inquiries * Data entry * Internet research * Administrative tasks * Calendar and inbox management I am detail-oriented, organized, and quick to learn new systems and processes. I take pride in responding promptly, maintaining professionalism, and ensuring customers have a positive experience. My goal is to help businesses save time while delivering excellent customer service.
- Customer Service
- Customer Support
- Email Communication
- Virtual Assistance
- Data Entry
- Administrative Support
- Microsoft Excel
- Microsoft Office
- Google Docs
Dasmarinas, Philippines
Hi, I’m Igi ! I have a passion for helping small business owners gain clarity, confidence, and control over their Operations. I offer professional, remote Operations Management / Sales / Support services tailored to your company’s unique needs. By partnering with me, you’ll have the assurance that your Operations are accurate and organized. I’m committed to provide peace of mind to Operations so you can focus on what you enjoy most in your business. Let’s work together to save you time, simplify your operations, and help your business be successful! Ready to lighten your workload and skyrocket your company’s growth? 🚀 Let me fuel your mission with out of this world Service and Management! 😊💫 🏆 Top Rated Plus freelancer with 100% Job Success! 🗣️ Fluent English-speaker with Near-Native Accent 🌟 Over 17 Years in Customer Support and Call Center Management ⏰ Available in All Time Zones 🔍Outstanding Attention to Detail While Managing Multiple Tasks 🤝On Time and Consistently Reliable 🧐Proficient in a Wide Range of Tools, and Quick to Master New Ones 🚀Able to Learn Product Knowledge and Processes Quickly 😊High Emotional Intelligence Interacting with Customers and Teammates PHONE SUPPORT • SALES • PROJECT MANAGEMENT • MANAGING LARGE TEAMS CRMs Odoo • Xero • Salesforce • Zoho • Highrise • Hubspot • Shopify & Others Help Desk Ticketing Systems Zoho, Live Agent, Odoo, Missive, Front & Others Call Center / VOIP (Internet-based Phone) RingCentral • Avaya • Dialpad • 8x8 • Zoom Phone • Sangoma & Others Live Chat Support LiveChat & Others I’ve spent my career leading large teams of BPO professionals, steering them towards excellence in client deliverables. I foster continuous improvement by personally coaching my team and nurturing a culture of innovation. My dedication has led me to discover countless operational efficiencies, and I take pride in supporting the career growth of each team member. With a proactive approach to problem-solving, I’m constantly looking ahead, identifying future potentials and embracing automation. I see myself as a leader, dedicated to guiding my team through transformative challenges and opportunities.
- Data Entry
- Marketing Management
- BPO Call Center
- Mechanical Engineering
- Call Center Management
- Business Process Outsourcing IT Services
- Price & Quote Negotiation
- Property & Equipment Lease
- Sales
- Cold Calling
- Communication Skills
Port of Spain, Trinidad and Tobago
Hi! I’m a reliable and detail-oriented Virtual Assistant with experience in customer support, administrative assistance, cold calling, and daily business operations. I help businesses stay organized, communicate professionally with customers and leads, and keep workflows running smoothly. Customer Support Experienced in handling email, chat, and phone support with a strong focus on communication, problem-solving, and customer satisfaction. I aim to create positive customer experiences while representing your business professionally. Administrative Assistance Skilled in managing schedules, organizing records, data entry, updating spreadsheets, handling reports, and supporting teams with day-to-day administrative tasks. Cold Calling & Lead Generation Experienced in outbound calling, speaking with homeowners and potential clients, gathering information, following scripts naturally, and maintaining professional communication during calls. Comfortable handling objections, qualifying leads, and updating CRM systems accurately. Tech-Savvy & Quick Learner Comfortable using tools such as Shopify, Gorgias, Slack, Google Workspace, Zendesk, Intercom, Canva, dialers, and CRM/helpdesk platforms. I adapt quickly to new systems and workflows. What You Can Expect From Me: • Professional and reliable communication • Strong attention to detail and organization • Ability to work independently and meet deadlines • A proactive and solutions-focused mindset • Long-term support and consistency for your business I’m committed to helping businesses provide excellent customer experiences while supporting smooth day-to-day operations. I’d be happy to become a dependable part of your team. Let’s connect!
- Customer Service
- Phone Communication
- Technical Support
- Administrative Support
- Microsoft Excel
- Microsoft Office
- Customer Care
- Salesforce CRM
- Customer Experience
- Virtual Assistance
- Customer Satisfaction
- Customer Onboarding
- Email Support
- Live Chat Software
- CRM Software
Kingston, Jamaica
Hi! I am Chantal, an avid Writer, Customer Support Representative (Chat, Email, Phone, and Ticket Support), Virtual Assistant who is willing to go above and beyond every time. With more than 7 years of rigorous experience in phone sales, telemarketing, customer support, inbound and outbound marketing campaigns, I freelance here on Upwork as one of the Top Virtual Assistants on the platform. You have the vision; let me do the hard part for you and give your customer’s the best support there is so you concentrate on growing your business. I CAN: ✅ Handle Appointment Scheduling ✅Build out Support teams and training materials. ✅Manage Customer Support Teams ✅Manage Social Media Post scheduling ✅ Be A Remote, Virtual Assistant ✅ Handle and Respond To Emails ✅ Provide Administrative Support ✅ Answer Product Questions And Services Leading To A Sale ✅ Give Excellent Customer Support Tags: Administrative Support, Answered Tickets, Answering Product Questions, Appointment Setting, Call Handling, Call Support, Chat Support, Communication Etiquette, CRM, Customer Satisfaction, Customer Service, Customer Support, Data Entry, Data Scraping, Email Handling, Email Support, English, Following procedures, Google Docs, MS Office, Inbound Inquiries, Interpersonal Skills, Lead Generation, Live Chat Operator, Microsoft Excel, Microsoft Word, Mobile App, NGP VAN, Research, Telemarketing, Telephone Handling, Ticketing Systems, Virtual Assistant, Web Scraper, Zendesk I pride myself on my ability to express myself both orally and written. I become overly enthused when provided with an opportunity to share my skills either with an individual or a group. Here is my course of action: ✅ Listen to your requirements ✅ Incorporate any rules or guidelines you need ✅ Reflect the tone of voice you prefer to showcase your unique value to your clients ✅ Call, convert, and improve efficiency ✅ Engage prospects, entice decision-makers ✅ Make sales Lets identify exactly what you need and the timeframe of your goals. I am here to help. After our discussion, we can do a trial to see if we are a good fit before we go ahead with the rest of the project. Good things to know from the client: ✅ You know what you need ✅ You have an idea of what your customer wants ✅ You have a clear vision of your products and services Excited to start today? Send me a message now, and let's get into it!
- Customer Service
- Zendesk
- Receptionist Skills
- Shopify
- Online Chat Support
- Help Scout
- Email Support
- Live Chat Software
- Intercom
- Gorgias
- Freshdesk
- Dropshipping
- Customer Care
- Customer Support
- Call Center Management
Bolton, United Kingdom
I have worked in the timeshare industry for over 15 years, doing online sales, OPC, in-house sales, and guest services. Also worked for telesales companies for 10yrs working in numerous different sales positions and companies Later on, I worked for a UK company called Hungry House (now Just Eat), which is an online food delivery company. The contract with them was for over 3 years in customer service for inbound calls and online live chat through their website. Calls were anything from locating missing orders, food quality complaints, invoice/payment inquiries and for the clients, invoice questions, and cancelling orders for compensation. I also did the menu editing for the restaurant partners for their online website menus, postcodes, price changes and layouts of how their menus looked on the website. I worked for 1 year for an American company doing telephone orders, processing online orders, and email correspondence. Most recently, I am employed by an online travel agency, Dorms com, in Client Care, Sales, and Customer Services. Plus, I also worked for Wlingua S.L.U, which is a language app in the customer email department. Dealing with all aspects of users. Complaints, technical and payment issues, and general help. I have also been paid to write reviews and edit documents as a Native English speaker. I also worked for adult companies, writing bios for content in that field. In the UK, I have also worked for Sainsbury's supermarket on the kiosk selling tobacco and lottery products. Also dealing with customer complaints, consumer exchanges, and general help. Also worked on the checkouts. I have also worked in the care sector in the UK as a night-time carer in a residential home for people with all different types of dementia. Looking after all the residents' needs overnight, from washing, dressing, medical needs, lifting, and personal care. Because of this type of work, I was also fully DBS checked.
- Copywriting
- Customer Support
- English
- Customer Service
- Sales
- Review
- Writing
London, United Kingdom
I am a CRM and Customer Support Specialist with 6+ years of proven experience in HubSpot, Zoho, Salesforce, and other CRM platforms. My expertise lies in optimizing customer journeys, enhancing client satisfaction, and driving business growth through effective relationship management and seamless support delivery. ✨ Over the years, I have successfully managed high-value and VIP accounts, ensuring that every interaction is professional, efficient, and customer-focused. 🔑 Key Expertise: 🔹 CRM Management (HubSpot, Zoho, Salesforce): Skilled in implementing, customizing, and maintaining CRMs to ensure accurate data management, smooth workflows, and actionable insights. 🔹 Customer Support & Retention: Proficient in handling live chat, email, and escalations with a focus on improving retention, satisfaction, and loyalty. 🔹 Client Relationship Management: Strong track record in building and nurturing long-term client partnerships, resolving complex issues, and delivering tailored solutions. 🔹 Data Accuracy & Compliance: Experienced in organizing and safeguarding client records while maintaining confidentiality and ensuring compliance. 🔹 Communication & Problem-Solving: Adept at active listening, conflict resolution, and delivering outcome-driven solutions that enhance customer experience. I am detail-oriented, reliable, and results-driven, with the ability to work as a Customer Support Executive, CRM Administrator, or Virtual Assistant. My goal is to help businesses streamline customer operations, boost satisfaction, and build long-term loyalty. 🚀 Let’s connect to unlock the full potential of your CRM and customer support systems.
- Customer Service
- HubSpot
- Zoho CRM
- Zapier
- CRM Software
- CRM Development
- Administrative Support
- Customer Relationship Management
- Ecommerce Support
- Email Support
- Customer Support
- Virtual Assistance
- Customer Care
- Ecommerce Management Consultation
- Online Chat Support
- Lead Generation
- Appointment Setting
- Telemarketing
- Cold Calling
- Complaint Management
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