Hire the Best IT Service Management Specialists
in India

#Microsoft365 #Office365 #Intune #EntraID #AzureAD #ExchangeOnline #Helpdesk #ITSupport #MSP #DeviceManagement #ActiveDirectory #AWS #Azure #VMware #WindowsServer #RMM #ConnectWise #NinjaRMM #Kaseya #Atera #ServiceNow #GoogleWorkspace #IPCamera #CCTV #VideoSurveillance #NVR #RTSP #ONVIF #Hikvision #Dahua Microsoft Certified IT Professional with 7+ years of experience in IT Support, Microsoft 365, Cloud Administration, MSP Operations, and Infrastructure Management. Key Expertise: • IT Helpdesk Support (L1 / L2) • User Onboarding & Offboarding • Microsoft 365 / Office 365 Administration • Exchange Online & Email Migration • Azure AD / Entra ID / Intune Device Management • Active Directory & Group Policy Administration • AWS / Azure Cloud Administration • Windows Server Administration (2012–2022) • VMware, Hyper-V & Virtualization • Endpoint & Device Management • Backup Solutions (Veeam, Acronis, Unitrends) • Security Management (SonicWall, Sophos, Meraki) • VPN Configuration & Network Troubleshooting • Remote Monitoring & Management (RMM) • ConnectWise, SolarWinds, ManageEngine, NinjaRMM, Kaseya, Atera • ServiceNow, Jira Service Desk, Zendesk, Freshservice • Google Workspace Administration & Migration • Zoom, Slack, Jira & Confluence Support • IP Camera Installation, Configuration & Troubleshooting • CCTV, NVR, DVR & Video Surveillance Support • RTSP Stream & ONVIF Configuration • Camera Connectivity, Remote Access & Playback Troubleshooting • VMS Monitoring & Security Camera Management • Hikvision, Dahua, Axis & UniFi Protect Support Why Hire Me? ✔ 7+ Years of IT & MSP Experience ✔ Fast Response & Reliable Support ✔ Microsoft 365, Cloud & Infrastructure Expert ✔ Strong Troubleshooting & Problem-Solving Skills ✔ Security-Focused & SLA-Driven Support ✔ Clear Communication & Detailed Documentation ✔ 24/7 Camera Monitoring, CCTV/NVR Management & Home Automation Support ✔ Microsoft 365 Technical Writer | SOPs, Knowledge Base Articles, User Guides & SEO Content ✔ Available for Long-Term and Ongoing Support I help businesses reduce downtime, improve productivity, secure their IT infrastructure, and maintain reliable surveillance systems.

#AWS #Azure #VMware #ManagedCloudServices (#MSP) #ServerAndEmailMigration #SLA24/7/365 #Office365Administration #Exchange #HomeAssistant #AWSDevOps #AzureDevOps #ServerAdmin #BackupSolutions #ConnectWise #SolarWinds #ManageEngine #NinjaRMM #Kaseya #Atera #Automate #MSP With over 6+ years of hands-on experience in the IT industry, I specialize in delivering end-to-end solutions in Windows Server Administration, Cloud Infrastructure (AWS & Azure), Network Security, IP Camera & Video Surveillance Systems, and Remote Technical Support. My work is rooted in precision, reliability, and long-term value—making me the go-to tech partner for businesses worldwide. 🔧 My Core Expertise Includes: Windows Server Setup, Migration & Troubleshooting (2012–2022) MSP Support – Helpdesk, RMM, SLA Compliance, Ticketing (JIRA, ServiceNow, Zendesk) Cloud Management – AWS EC2, S3, IAM, Azure AD, M365 Admin Virtualization – VMware, Hyper-V, Proxmox, VirtualBox Home Automation – Home Assistant Expert Network & Security – SonicWall, Sophos, Meraki, VPN Configuration Backup & Monitoring – Veeam, Acronis, N-able, PRTG Email & Collaboration – Microsoft 365, Exchange, Outlook, SharePoint, Teams IP Camera Installation, Configuration & Troubleshooting VMS/NVR Monitoring, RTSP Stream & ONVIF Configuration AI-Based Camera Features – Person Detection, Motion Detection & Smart Alerts Camera Connectivity, Video Playback & Remote Access Troubleshooting Linux-Based Troubleshooting & Technical Support I am passionate about solving complex technical issues, improving system reliability, and delivering fast, professional support to clients across the globe.

I help businesses migrate, secure, and optimize Microsoft 365 and Azure environments with zero downtime and no data loss. ✔ 2000+ Mailboxes Migrated (Exchange Hybrid & Cloud) ✔ Microsoft 365 Setup, Migration & Troubleshooting ✔ Email Deliverability Expert (SPF, DKIM, DMARC, SMTP) ✔ Azure VM, Networking & Landing Zone Deployment ✔ Security & Compliance (MFA, Conditional Access, Intune) Recent Work: • Fixed email delivery issues for multiple domains • Completed Microsoft 365 migrations for startups & enterprises • Optimized Teams Voice & call flow for 50+ users With 15+ years of enterprise experience (IBM, HCL), I deliver reliable and secure solutions. Let’s solve your problem quickly.

A dynamic and self - motivated System and Network Administrator aspiring for a bright and challenging career in the field of System Administration and Networking Technology which would enable me to upgrade myself with emerging trends and technologies. More than 12 years' experience in working with MSPs to provide remote technical support to end users. Responsible for completing OnBoarding tasks with new clients and deploy all the RMM tools that are required for remote management. Familiar with Office 365 configuration, creating mailboxes, resetting passwords, troubleshooting office 365 activation issues. Good hands-on RMM tools like Datto RMM, ConnectWise RMM, Solar-Winds. Kaseya, Ninja RMM. I have good understanding of ticketing systems like Autotask, ConnectWise manage, Zoho, Freshdesk, Kaseya, Zendesk, etc. Familiar with cloud backup tools like Intronis and Autotask workplace. Responsible for deploying backup agents and configure backup according to client infrastructure needs. Also, responsible for monitoring and troubleshooting failed backups. (Veeam Backups, etc) More than 12 years' experience in providing phone based, chat & email support to international clients. Have been responsible for collaborating with third party vendors and end users to resolve issues related to application support and hardware warranty. Have contributed to improving the company's documentation work by modifying changes as and when they occur and create documentation for newly resolve issues. I have good hands-on documentation tools like IT glue, Hudu cloud, Confluence, Podio, etc. I have worked on after-hours support projects that included monitoring alerts and respond to emergency issues as and when they arise.

Top Rated | 100% Job Success | 11+ Years of IT Excellence Need a reliable IT partner who solves problems fast, communicates clearly, and delivers measurable results? That’s exactly what I do. I’m an experienced IT Support Specialist & System Administrator with a proven track record of helping businesses streamline operations, boost performance, and strengthen security across multi-platform environments. What I Bring to Your Team: End-to-End IT Support: Troubleshooting, helpdesk ticketing, and remote support (Windows, macOS, Linux) System Administration: Windows Server (2008–2019), Active Directory (GPO, Users & Groups), DNS/DHCP, SAN/NAS setup, backup & recovery Cloud Administration: Office 365, Google Workspace, AWS, Azure Security & Compliance: Endpoint protection, VPN configuration, SSL, firewall management Automation: PowerShell, Bash, n8n, Zapier, AI-based workflows to save time and reduce errors E-commerce & Web Platforms: Shopify user/app management, WordPress security, domain & SSL setup Documentation & SOPs: Clear, actionable process guides for internal teams HR Support: Helping HR with technical hiring for multiple positions Recent Client Wins: ✔ Migrated 200+ webmail accounts to Office 365 with zero downtime ✔ Reduced website load time from 9.2s to 2.8s, improving Google Ads ROAS from 8.4 to 16+ ✔ Achieved first-page Google SEO rankings with top keywords in single digits ✔ Set up full IT infrastructure for a multi-location business, including backups, security policies, and remote access systems I combine deep technical knowledge with clear, proactive communication to ensure you always know the project status and next steps. Let’s connect and discuss how I can make your IT systems faster, safer, and more efficient.

I am Vinisha, I am a professional IT Helpdesk Technician, Application Support, and System Engineer with extensive customer and technical service experience who is enthusiastic about my work. I've worked with many clients professionally from a variety of businesses for over 6 years. I am a dedicated, hard-working, fast learner, loyal, and a team player. I strive for a positive workplace, but I can also work under pressure. With 6 years of proven experience in roles such as Help Desk Technician and System Engineer, I am well-versed in various customer support capacities. My technical expertise extends to MS Office 365, Azure, Active Directory, VMs, O365 Administration, VPN, RDP, Cisco VPN, workstation setup, profile and account management, licensing, and more. Ready to take on new challenges immediately, I am eager to discuss how my skills align with your needs. I look forward to the opportunity to speak with you further.