I'm a Computer Science graduate who loves to help people solve its problems, that's why I prefer working on the Help Desk or Desktop Support area, even networking if needed.
I'm A+, Network+, Security+, Cloud+ and Server+ certified from CompTIA, also certified in Microsoft 365 and Azure, so I can help you regarding these cloud solutions and other issues
I worked as an intern for the Social Security institute in my country, and really loved it.
My next experience was working as a Walk-up Support Technician at the University of South Florida, helping students, faculty and staff at the library for 2 weeks
Then I was permanently hired by the University of South Florida to work as a Service Desk Technician remotely. Here, I was able to help students, faculty and staff with even more issues since I was given training on Bomgar, the remote support software used at USF. I helped clients with networking issues, printing issues, Active Directory lockouts and more.
For personal reasons I had to leave my position at USF, currently looking for a new position.
Reach out to me if you need any IT help.
I'm also an experience Wikipedia editor and can help you edit and rebuild your Wikipedia page.
Finally, I also have experience as an IT instructor, having made 2 courses at Cybrary, a CompTIA Network+ course and a Tech+ course. If you need my help to prepare for a certification exam, please let me know
Microsoft Windows
Customer Service
Technical Support
IT Support
Desktop Support
Customer Support
Microsoft Outlook
Troubleshooting
CompTIA
Helpdesk
Wikipedia
Tutoring
Education
Ticketing System
Managed Services
Dan Emerson D.
Lapu-Lapu City, Philippines
$10/hr
5.0
14 jobs
I am an IT Support Specialist and Cloud Systems Administrator specializing in Infrastructure Operations. I bridge the gap between traditional hardware and modern cloud environments, ensuring your tech stack runs seamlessly without downtime.
From managing virtual servers to configuring enterprise workspaces and troubleshooting hardware bottlenecks, I handle your IT operations so you can focus on scaling.
🛠️ Direct Services & Expertise
Cloud & Infrastructure: Provisioning Virtual Machines (VMs), firewalls, Linux Server Administration (CLI maintenance), and Web/App Deployment.
Workspace & Identity: Full tenant setup and migrations for Microsoft 365 and Google Workspace, including user provisioning and access control.
Domain & DNS Management: Expert configuration via Cloudflare, nameserver routing, and vital email authentication (SPF, DKIM, DMARC) for flawless deliverability.
Desktop & Peripheral Support: Advanced hardware troubleshooting, network connectivity, and driver configuration for specialized/large-format enterprise printing.
🌟 Why Work With Me?
Full-Stack IT Support: I provide end-to-end technical coverage—from high-level cloud architecture and workspace administration to hands-on desktop software configuration and hardware troubleshooting.
Clear Communication: I deliver fast, reliable updates, translating complex technical infrastructure and hardware issues into clear, actionable terms for non-technical clients and executive teams.
🎯 Client Focus
I act as your complete, on-demand IT department for growing businesses and digital agencies.
Let's optimize your technology and operations today. Click "Invite to Job" to get started!
Computer Maintenance
Graphic Design
Remote Connection Support
Hardware Troubleshooting
Computer Hardware Installation
Operating System
Troubleshooting
Software
Adobe Photoshop
Canva
Laser Printer
Inkjet Printer
Dye-Sublimation Printer
Anthony C.
Iloilo, Philippines
$20/hr
4.1
110 jobs
I am an Information Technology Instructor for 6 years and IT helpdesk support specialist for 4 yrs and counting. Highly knowledgable and managing M365 environment, Google workspace, DNS Settings and email management and deliverability. GoHiglevel admin responsible in all integrations, user management and subaccounts. Can manage and finish all task in timely manner. A versatile, approachable and can adjust to any environment. I am very willing to learn, adapt and to discover new ideas for my personal growth and development.
Hardware Troubleshooting
Office 365
Computer Network
3CX
Virtual Machine
ClickFunnels
Software Maintenance
Microsoft Outlook Development
Matti Ur Rehman K.
Rawalpindi, Pakistan
$14/hr
4.9
23 jobs
As a highly experienced IT professional with over 12 years of expertise in Helpdesk IT Support Tier 2, I am dedicated to providing exceptional technical support to businesses of all sizes. My service encompasses a wide range of activities aimed at ensuring the efficient functioning of your IT environment. Here's what you can expect from my Helpdesk IT Support Tier 2 service: Advanced Troubleshooting: I have a deep understanding of IT systems, networks, and software applications. When issues arise, I can quickly identify the root cause and provide effective solutions, minimizing downtime. User Assistance: I offer prompt and friendly assistance to end-users, helping them with technical issues, software installations, account setups, and general IT-related inquiries. Ticket Management: I am well-versed in ticketing systems and can efficiently manage and prioritize support requests, ensuring that critical issues receive immediate attention. Remote Support: With the ability to provide remote support, I can resolve issues efficiently without the need for on-site visits, reducing costs and minimizing disruptions. Documentation: I maintain comprehensive documentation of support activities, including solutions to common problems, to facilitate knowledge sharing and future reference. Escalation Handling: In cases that require Tier 3 support or specialized attention, I am proficient in escalating issues to the appropriate teams or experts. Software and Application Support: I am experienced in supporting a wide array of software and applications, including Microsoft Office Suite, Adobe products, email clients, QuickBooks, Sage and more. Service 2: Server Administration Tier 3 With over a decade of hands-on experience in Server Administration Tier 3, I offer specialized expertise in managing and optimizing server environments. My service is tailored to meet the specific needs of your organization's server infrastructure. Here's what you can expect from my Server Administration Tier 3 service: Microsoft Azure Cloud Services: I am well-versed in Microsoft Azure, including the provisioning, configuration, and management of virtual machines, storage, and other Azure services. I can help you leverage the cloud for scalability, cost-efficiency, and flexibility. Server Deployment and Maintenance: I have a proven track record in setting up, configuring, and maintaining Windows and Linux servers, ensuring they operate at peak performance. Security and Compliance: I implement robust security measures to protect your servers and data, including regular updates, firewall configuration, access controls, and compliance with industry standards. Backup and Disaster Recovery: I design and implement reliable backup and disaster recovery solutions to safeguard your critical data and minimize downtime in case of unforeseen events. Performance Optimization: I continuously monitor server performance and fine-tune configurations to ensure optimal resource utilization and response times. Firewall Expertise: I have extensive experience working with various firewall technologies, including Pfsense, Fortinet, Sophos, WatchGuard, and SonicWALL. This expertise allows me to secure your network infrastructure effectively. Patch Management: I handle patch management, applying updates and security patches to servers in a timely manner to mitigate vulnerabilities. 24/7 Monitoring: I offer round-the-clock monitoring to detect and address server issues proactively, reducing the risk of service interruptions. Documentation and Reporting: I maintain detailed documentation of server configurations, changes, and performance metrics. Regular reporting keeps you informed about the health and status of your server infrastructure. Scalability Planning: I work with you to plan for future growth, ensuring your server infrastructure can scale seamlessly to accommodate your organization's evolving needs. My commitment to excellence, in-depth technical knowledge, and extensive experience makes me the ideal partner for all your Helpdesk IT Support Tier 2 and Server Administration Tier 3 requirements. I will provide you Free IT Security Audit and IT Awareness Trainings to staff and implementations of recomendatons of report. I look forward to collaborating with you to optimize your IT environment and drive your business's success. I’m ready willing to help as much as possible in your organization/Business tech issues. Looking forward to reply your queries.
Technical Support
IT Support
System Administration
Office 365
Windows Server
Microsoft Active Directory
Desktop Support
Google Workspace Administration
Microsoft Outlook
Information Security Audit
Email Support
Troubleshooting
Microsoft Azure
Helpdesk
Windows Administration
James Ryan L.
Cabramatta, Australia
$7/hr
5.0
10 jobs
I am a seasoned IT Support here in NSW Australia for 6 years.
Please see all my skills and experiences below:
• Respond to client's inquiries, assess problems, and troubleshoot
hardware, software, and network issues.
• Set up and configure new computer systems and server systems,
install software, and perform updates.
• Installing, diagnosing, repairing, maintaining, and upgrading all
PC hardware and equipment to ensure optimal workstation
performance.
• Install, configure, and maintain servers, networking hardware,
and software infrastructure.
• Provide technical support across the company this may be in
person or over the phone).
• Implement and maintain system and information security
measures, including firewalls and intrusion detection systems.
• Collaborating with network services, software systems
engineers, and/or application owners to ensure optimal operation
of the company's computing environment.
• Develop and maintain disaster recovery plans to ensure business
continuity in case of a system failure.
• Manage user accounts and file permissions to ensure
compliance with company policies.
• Assisting in the management of user account information,
including rights, security, and systems groups.
• Test and evaluate new technology for potential benefits within
the company.
• Create and configure Office365 Admin Centre for Email
management.
• Configure and Deploy VoIP Phones.
Operating Systems support:
- Windows XP, Vista, 7, 8.1, 10 and 11
- Windows Server 2008, 2012, 2016,2019 and 2022
Business Printer support:
- HP, RICOH, Toshiba, Fujixerox
- Scan to PC, Scan to Email
Web hosting and other related support:
- Purchase and setup domain name with DNS, Email hosting, DKIM, SPF and Reverse DNS.
Email Management:
- Office365 (with SharePoint, Azure and Intune), cPanel (VentraIP, GoDaddy, Hostinger and Crazy Domains)
FIrewall Support:
- pfSense and Mikrotek
Network Support:
- Cisco, Unifi, TP-Link Omada
Computer Maintenance
Computer Network
Computer Skills
Windows Server
Office 365
cPanel
WordPress Website Design
Windows 10 Administration
Windows 11 Administration
Windows 7 Administration
Windows 8 Administration
PfSense
Microsoft Active Directory
DNS
Laser Printer
Fahad V.
Gujranwala Cantt, Pakistan
$85/hr
5.0
139 jobs
Windows & macOS Remote Computer Repair | IT Support | Website Development | Video Editing | Gaming PC Optimization | Photo & Slideshow Editing Services
Having PC or Mac issues? Laggy performance? Annoying viruses? Need fast tech support?
I’m Fahad Virk, a freelancer and IT Support Specialist providing professional freelance services and freelancing support in system administration, remote IT troubleshooting, and technical solutions. With over 13 years of experience, I work with clients in the United States (USA) and around the world, providing reliable online remote support and high-quality, trusted results.
Technical Support & IT Services
Windows & macOS Support
• Microsoft Windows 10/11, macOS Monterey/Sonoma installation and configuration
• Remote tech support using TeamViewer, AnyDesk, Chrome Remote Desktop
• Blue Screen of Death (BSOD) fixes, boot errors, driver updates
• Microsoft Office support: Outlook, Word, Excel, Teams
• Password reset, system restore, full OS reinstallation
• iMac/MacBook health checks, optimization, and storage cleanup
PC Repair & Maintenance
• Virus and malware removal, spyware/adware cleanup
• SSD and HDD upgrades, disk cloning, storage solutions
• Driver installation, startup optimization, Windows registry repair
• Laptop overheating fixes, hardware upgrades (RAM, CPU, GPU)
• System performance tuning, slow boot resolution, tune-ups
Gaming PC Support
• FPS optimization, low-lag configurations, overclocking
• Gaming PC builds (budget and high-end), hardware compatibility checks
• Game crashing fixes: Valorant, Call of Duty, Fortnite, PUBG, GTA V
• OBS, Streamlabs, Twitch streaming setup and lag fix
• GPU driver updates, stuttering and latency fixes
Business IT Solutions
• Remote IT Helpdesk support for small offices and startups
• Office 365 and Google Workspace integration
• Cloud backup systems
• Cybersecurity best practices: antivirus setup, firewall configuration
• Workstation optimization and maintenance
Creative Digital Services
Website Development
• Responsive WordPress, Wix website design and customization
• Business landing pages, portfolio websites, blog setup
• Website optimization for speed, SEO, and mobile devices
• Plugin configuration, theme customization, domain setup
• Fixing broken layouts, 404 errors, and WordPress bugs
Video Editing Services
• Professional video editing for YouTube, Instagram, TikTok, business content
• Cutting, trimming, transitions, subtitles, color correction
• Background music sync, audio cleanup, visual enhancements
• Video format conversion
Slideshow & Presentation Services
• Custom photo slideshows with music and transitions
• Wedding, memorial, birthday, and event slideshow creation
• PowerPoint presentations for business, school, and marketing
I specialize in the following expert services:
Fix Windows 11 Laptop, Computer Repair, Gaming PC Optimization, Mac Troubleshooting
IT Support, Windows 10, Computer Help, Technical Support, Slow Computer
Speed Up, FPS Boost Gaming Computer, Fix Slow PC Optimization, Laptop Performance
Tech Support, Virus Removal, Remote Support, Computer Support, Windows Support
Clean, Speed Up Slow Apple Laptop, Mac OS, MacBook Pro Performance Optimization
Mac Support, Mac Help, Free Mac Storage, Free Mac Space, iCloud Storage
Install Softwares, Software Installation, Windows 11 Applications, Mac Programs
Microsoft Office, Adobe Creative Cloud, Software Setup, Software Error, Fix Software
Upgrade Windows 10 to Windows 11, TPM, Secure Boot fix, unsupported computer/PC
Activate Windows, Windows installation, install Windows 11 2025, Windows 11 25H2
Games FPS Boost, Optimize, Tweak, Overclocking Gamer PC for Gaming, Streaming
Blue Screen, Game Error, Game Optimization, System Optimization, Increase Low FPS
Fix Game Errors, Blue Screen Crashes Bugs, Low FPS Lag Freezes, Steam PC Games
Gaming Support, Gaming PC, Computer Setup, Windows Boot, PC Crash
Overclock CPU, RAM Memory, GPU Graphics Card, Increase PC Games FPS Performance
Gaming Performance, High FPS, Game Overclocking, Best Performance, BIOS Optimization
Optimize PC Games, Valorant, Fortnite, COD BO6 Warzone, CS:GO, GTA V Online FiveM Multiplayer Games, Online FPS Games
Fix Steam, Epic Games Store, Ubisoft Connect, Blizzard Battle Net, Microsoft Store, Xbox PC & EA App
PC GAMES:
Valorant, Call of Duty Black Ops 7, Warzone, Fortnite, Apex Legends, PUBG Battlegrounds (PC), GTA V Online / FiveM / Grand Theft Auto V Legacy & Enhanced, CS:GO / CS2 / Counter-Strike 2, Rainbow Six Siege X, Dota 2, League of Legends, Cyberpunk 2077, Black Ops 6, Elden Ring, Battlefield 6, Marvel Rivals, Rust, Delta Force, Rocket League, Destiny 2, THE FINALS, Forza Horizon, Borderlands 4, EA Sports FC 26, Path of Exile 2, Minecraft, Overwatch 2, ARC Raiders
All Other Multiplayer Online FPS Games
Fast, Reliable Remote Support for all IT needs.
Hire an Expert Freelancer Today.
Message Now!
Computer Maintenance
Desktop Support
Technical Support
Computer Skills
Windows Administration
macOS
Microsoft Windows
Windows 11 Administration
Gaming
PC Game
Tech & IT
IT Support
Desktop & Laptop Support
Game Tuning
Helpdesk
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At A Glance: Computer Repair
No matter how well-designed a computer is, accidents happen. This can be an accidental tumble, liquid poured across vital components, a surprise virus, or any number of other complications, all leading to your computer being damaged beyond use or unable to live up to its full potential. Replacing a computer completely can be costly, can be time-consuming, and can place you in danger of losing the vital data contained within. The computer repair specialists on Upwork can offer a solution that fits your budget and specific requirements. As freelancers, many of these experts have experience in a range of fields, providing them a diverse collection of skills, knowledge, and practice that allows them to offer a unique perspective and creative solutions to your computer’s problems. Should a virus have damaged your computer, such specialists may be able to help you rebuild corrupted code and sections of your software, or make recommendations on how best to recover lost data.
Their fluency in the online workplace makes them ideal for remote work and online communication, where they can offer consultation and insights from anywhere in the world, with flexible hours allowing for advice at almost any time. Their competitive rates and abilities to offer a precise service for your exact needs places them in high demand compared to their traditional counterparts, so you can receive the service you need at a rate that fits your budget. With dozens of professionals to choose from on Upwork, you’re sure to find the exact expert you need with the skills to help with your computer repair.