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Hire the best Helpdesk Specialists in Malaysia

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  • $5 hourly

    • 4.9/5
    • (132 jobs)
    Hello! 您好！👋 Thanks for reviewing my profile, message me for discussions. Together, I strive to make your customers' and your day! ❤️ TESTIMONIALS: •"I really love the message you sent. It gives so much confidence in our craftsmanship and generates excitement with the customer..." •"Fast, accurate, cooperative and professional! Was glad to work with Chun and will hire him again! Highly recommended!" •"I also wanted to say thank you so much for working on this project for me. Your professionalism is outstanding, and I would recommend you in a heartbeat." •"Thank you for your openness to the feedback. That's something you continually impress me with." •"Chun Hou responded quickly and finished the job quickly and with quality." ABOUT ME: ✓ Customer Service Professional CERTIFIED by American Express, I embrace Relationship Care® servicing ethos in delivering excellent customer support. ✓ CERTIFIED by Eazl in Digital Customer Service. ✓ Intercom "Deliver a world-class customer support experience" Certification. ✓ PROFICIENT in English and NATIVE Chinese/Cantonese speaker. ✓ TRY-MY-BEST work ethics: on-time submission, communicative, detailed, studious, and patient. ✓ Engineering graduate with INTERNATIONALLY published technical paper (portfolio). EFFECTIVE customer support for your commercial needs! Minimum resources for maximum client satisfaction! CORE PRINCIPLES: My core principles as a customer service professional include: 1. Generate excitement in customers - respond quickly, acknowledge customer's needs and ideas, always use positive tone and maintain a professional standard (avoid typos, read the customer's full message) 2. Give customers the confidence to make a purchase decision - to me, customer service includes driving revenue for my employers! I use my knowledge and expertise to respectfully make suggestions to my clients, and communicate clearly with my clients. 3. Add value to customers - simplify the decision-making/ problem-solving process, and present available options in a clear and concise manner. In addition, focus on the customer's true needs!
    Featured Skill Helpdesk
    Online Help
    In-App Support
    Technical Support
    Product Support
    Customer Service
    Customer Retention
    Blockchain
    Customer Support
    English to Chinese Translation
    Social Customer Service
    Email Support
    Chinese
    English
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Translation service available` Chinese(traditional-English/vice versa) Chinese(simplified-English/vice versa)
    Featured Skill Helpdesk
    Cantonese
    Mandarin Dialect
    Mandarin Chinese
    Information Technology
  • $10 hourly

    • 5.0/5
    • (1 job)
    I am a native English and Malay speaker with excellent written, verbal and communication skills. I am experienced in the following areas - • compliance, transaction monitoring, sanctions and alert mitigation in Banking/Financial Industry (on-site and remote) • fully remote client on-boarding and helpdesk services • fully remote Client Due Diligence and Client Screening for pre-employment, post-employment and legal documentation requirements • assisted a senior assessor of the Minority Shareholders Watch (MSWG) to assess Malaysian public listed companies (PLCs) using the ASEAN CG scorecard. This ASEAN Scorecard includes criteria which are based on international benchmarks such as the OECD/G20 Principles of Corporate Governance, International Corporate Governance Network Corporate Governance Principles and other industry-leading regional and global practices.
    Featured Skill Helpdesk
    Customer Onboarding
    Corporate Governance
    Transaction Processing
    Written Comprehension
    Communications
    Customer Care
    Compliance
    Government Reporting Compliance
    Due Diligence
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    Thank you for visiting my profile. :) Currently, I'm working as an finance helpdesk in an e-commerce company and I'm an ex-auditor who has experienced in working in one of the Big 4 Firm previously. I would love to use my knowledges to serve your company with an optimistic growth in the development. Apart from that, I would really love to have the chance to further develop my skills and continuously broaden my horizon in bookkeeping or accounting jobs and also I'm interested in exploring in any data entry, translation, and transcription jobs.
    Featured Skill Helpdesk
    Bank Reconciliation
    Accounts Payable
    Accounts Receivable
    SAP
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    Finance
    Financial Audit
    Transaction Data Entry
    Data Entry
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    An IT specialist with demonstrated experience in technical support for several clients in the industry. Strong understanding of customer environments, skilled in verbal and written communication with an intermediate knowledge in problem solving. Looking to advance career in information technology, always seeking for further development through professional certificates.
    Featured Skill Helpdesk
    Desktop & Laptop Support
    End User Technical Support
    Virtual Assistance
    Customer Support
    IT Support
    Android
    Office 365
    Microsoft Windows
    macOS
    Network Administration
    Operating System
    Hardware Troubleshooting
    Customer Service
    Technical Support
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Dedicated and patient Early Childhood Education professional with 5 years of teaching experience. Known for strong time management skills and adaptability, I create safe and supportive learning environments that foster growth and development in young children. Highly committed to building positive relationships with students and colleagues, I prioritize creating a friendly, welcoming atmosphere where children feel valued and secure. Proven ability to engage, motivate, and guide children through their educational journey while maintaining a calm and nurturing approach.
    Featured Skill Helpdesk
    Education
    Google Assistant
    Data Annotation
    Data Analysis
    Network Administration
    Teaching
    Transaction Data Entry
    Market Research
    Virtual Assistance
    General Transcription
    Data Entry
  • $15 hourly

    • 0.0/5
    • (1 job)
    I have four years experience of a content review for almost four years, Other than that, I have two years experience of IT helpdesk for almost two years, so I would like to seek for an opportunity with AI annotator / AI tutor/ AI evaluator/ data entry / transcription /
    Featured Skill Helpdesk
    Voice Recording
    Data Labeling
    Data Entry
    Data Annotation
    Content Editing
    Content Writing
    Content Audit
    Article Writing
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    ✨ Reliable Virtual Assistant | Data Entry | Transcription | Customer Service | Writing Are you overwhelmed with daily tasks? Let me handle the details while you focus on growing your business! I am a highly organized and detail-oriented Virtual Assistant specializing in: ✅ Data Entry & Management (Excel, Google Sheets) ✅ General Transcription (Audio/Video to text, timestamps, formatting) ✅ Customer Service (Email & chat support, client communication) ✅ Content Writing (Articles, blog posts, product descriptions) ✅ Web Research & Data Collection (Accurate and fast results) ✅ Administrative Support (Email management, scheduling, document handling) I ensure fast, accurate, and reliable work to help you save time and boost productivity. My goal is to make your work easier and stress-free! 💡 Why Choose Me? ✔️ 100% accuracy & efficiency ✔️ Quick turnaround & on-time delivery ✔️ Strong communication & attention to detail ✔️ Affordable rates at $5 per hour 📩 Let’s discuss how I can assist you! Send me a message, and let’s get started.
    Featured Skill Helpdesk
    Writing
    Customer Service
    General Transcription
    Data Entry
    Virtual Assistance
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    5 years experience in HelpDesk IT Support, specialise in providing technical support and ensuring smooth IT operations for users across various platform. - Support users on Incidents/Request on common Operating Systems (Mac and Windows) - Troubleshoot Incidents via phone, Zoom, email and web portal using Service Now - Use LogicMonitor for server monitoring and alerts - Basic knowledge in AWS (EC2, S3, EFS, RDS and VPC) - Troubleshooting Microsoft Office 365, Office 365 Admin, GSuite Admin, Okta, Zoom, VPN (Global Protect, Cisco AnyConnect and Netscope) - Troubleshooting Business Application such as Linkdn, Outreach, Slack, SmartSheet, Lucidchart, Confluence, Jira - Performs Onboarding and Offboarding tasks on AD and Okta - Performs equipment orders/replacements. - Tracked customer interactions and insights in a predefined tracking system for continuous improvement. - Well experienced in Customer Service and Sales too I'm here to help. Contact me to start a successful partnership focused on technical excellence and client satisfaction.
    Featured Skill Helpdesk
    Network Engineering
    VPN
    Cisco Certified Network Associate
    Virtual Assistance
    Email Communication
    AWS Application
    Firewall
    Microsoft Azure
    Microsoft Active Directory
    Customer Support
    Troubleshooting
    Technical Support
    Server
    Customer Service
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