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Hello, I am a highly experienced and proficient data entry specialist who has successfully completed numerous data entry tasks, consistently delivering top-quality results to my clients. Here are some of my skills: Data Entry Data Collection Data Mining PDF Conversion PDF to Excel PDF to Word Google Sheets LinkedIn Data Collection Google Data Collection Web Research Data Extraction Web Scraping Data Scraping WordPress Data Entry If you require any other services, please feel free to ask. Here's why you should choose me: Efficient Accurate Punctual Available at all times Quick response to queries Thank you for visiting my profile.

Struggling to keep up with daily store management while trying to grow your business? I help e-commerce owners increase sales and reduce operational headaches by handling everything from product uploads to customer support, so they can focus on what matters most. Over the last decade, I’ve worked with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more. Some of the recent businesses I have worked with are rawcreation.com, enchantihome.com, and bedquarter.ae. Furthermore, I have my own e-commerce store for my Cricket Equipment business named "A3 Sports" based in Malaysia. We are supplying high-quality cricket equipment throughout Malaysia and working to expand the business in all the Southeast Asian countries. Currently, we are generating yearly revenue over USD 125K solely from the Malaysian market and projecting to surpass USD 650K by the end of 2026, including the overseas market. I know how overwhelming it can be to juggle product listings, customer inquiries, order processing, and inventory management while trying to scale your business. That's why I specialize in becoming your reliable right hand. My approach is simple: I learn your business inside and out, then handle the day-to-day operations with the same care you would. Whether it's optimizing product titles for better visibility, managing customer support to maintain 5-star ratings, or ensuring orders flow smoothly from purchase to delivery, I've got you covered. I've helped e-commerce stores streamline their operations across platforms like Shopify, WooCommerce, Amazon, and eBay. From processing hundreds of orders weekly to managing customer inquiries that turn complaints into repeat customers, I handle it all with precision and speed. Clients say I'm incredibly reliable, proactive with updates, and always deliver ahead of deadlines. I believe in making your business run smoother, not adding more complexity to your day. I have over a decade of experience of working with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more. If you're ready to have someone you can trust completely with your store operations, without missing deadlines or dropping the ball on customer service, let's chat. I'd love to learn more about your business and show you how I can help it thrive.

I'm a Guest Experience & Operations Manager with 2-3 years of hands-on experience running day-to-day operations for short-term rental portfolios. I currently manage 80+ properties across two active roles, overseeing everything from guest communications to maintenance coordination and team support. Platforms & tools I work in daily: Breezeway — maintenance and housekeeping coordination SuiteOp — guest experience and operations management Hostaway — channel management and reservations Quo — guest messaging and phone communications Airbnb, Vrbo, and direct booking channels What I handle: Guest communications: pre-arrival, check-in/check-out, in-stay support, complaint resolution, review management Operations: maintenance scheduling, vendor coordination, house rules enforcement (quiet hours, gathering fees, etc.), damage claim documentation Team coordination: working across owners, cleaners, and maintenance staff to keep large portfolios running smoothly Scale: managing SOPs and consistent guest experience across dozens of units at once, not just single properties I'm looking for a long-term, full-time role where I can bring this multi-property operational experience to a growing team. Experience Guest Experience & Operations Manager Short-Term Rental Portfolio — Remote | March 2026 – Present Oversee daily operations for a portfolio of 30+ luxury vacation rental properties across Florida, ensuring seamless guest experiences and consistent property standards. Manage and resolve Airbnb claims, disputes, and platform-related escalations. Drive client acquisition by identifying and onboarding new property owners to expand the rental portfolio. Coordinate guest communications from first inquiry through checkout, and liaise with vendors and maintenance teams using Breezeway and SuiteOp to schedule repairs and upkeep. Key contributions: Manage guest experience end-to-end across 30+ luxury properties, from booking to review Resolve Airbnb disputes and platform escalations professionally and on deadline Drive new owner acquisition, directly growing the managed portfolio STR Operations & Guest Communications Specialist Multi-Property Vacation Rental Management — Remote | January 2026 – Present Manage a second short-term rental portfolio, bringing total properties under active management to 80+ combined across both roles. Use Hostaway for channel and reservation management and Quo for real-time guest messaging and phone communications across Fort Lauderdale and Key Largo properties. Work cross-functionally with owners, cleaning crews, and maintenance teams to maintain consistent standards at scale. Key contributions: Manage reservations and guest messaging across multiple booking channels in Hostaway Handle urgent guest communications via Quo, including access and maintenance issues Maintain SOPs and message template libraries used across a multi-person operations team Grant Research & Market Research Consultant Nonprofit Consulting Firm — Remote | March 2026 – Present Conduct grant research and market research for a nonprofit consulting firm, building standardized research workbooks that identify funding opportunities for client organizations in the nonprofit sector. Completed formal training through NonprofitReady covering grant seeking fundamentals, grantor cultivation, and nonprofit financial management. Key contributions: Research and verify federal, foundation, and bureau-level funding opportunities with primary-source documentation Build structured research deliverables used directly by grant consultants for client proposals Apply nonprofit financial literacy to assess client funding readiness Additional Professional Background Beyond short-term rental operations, I bring several years of client-facing experience across SaaS, compliance, and business development. This includes leading a team of 20+ in a compliance and sales performance role, managing client onboarding and account success for SaaS platforms, and running full sales cycles from outreach through close. This background gives me strong instincts for client relationship management, CRM systems (Salesforce, HubSpot), team coordination, and process/compliance oversight — skills that translate directly into structured, scalable property operations. Additional skills from this experience: Client onboarding & account management Team leadership & performance coaching CRM proficiency (Salesforce, HubSpot) Compliance and process oversight Full sales cycle management

Top Rated eCommerce specialist with 10+ years of experience managing Shopify, Amazon, eBay, Etsy, Noon, Lazada, and Zalora stores. I help online sellers grow revenue through optimised product listings, SEO-driven content, PPC management, and end-to-end store operations. Trusted by clients across the US, UK, and Middle East with a consistently high Job Success Score and a strong track record of long-term client relationships on Upwork. WHAT I CAN DO FOR YOUR BUSINESS - Shopify Store Management: store setup, theme customisation, product uploads, collections, and ongoing maintenance - Amazon and eBay Listings: keyword-optimised titles, bullet points, descriptions, A+ content, and backend search terms - Product Research: winning product identification for dropshipping and private label using tools like Helium 10 and Jungle Scout - Amazon PPC: campaign setup, optimisation, and ongoing bid management to maximise ROI - Multi-Platform Management: Noon, Lazada, Zalora, Etsy, Walmart - listings, inventory, and order management - SEO and Keyword Research: on-page optimisation for eCommerce platforms to drive organic traffic - Customer Support and Order Processing: responsive, professional handling of queries, returns, and escalations - Virtual Assistance: day-to-day operational support so you can focus on growing your business WHY CLIENTS KEEP COMING BACK I deliver results quickly, communicate clearly, and treat every client's business as if it were my own. Whether you need a one-time project or ongoing support, I adapt to your workflow and time zone with no fuss. If you are looking for a reliable, experienced eCommerce professional who gets things done, let us talk.

I'm an all rounder with excellent English proficiency level. I'm great at communicating and assisting people. I'm also an experienced proofreader of academic writing. • I'm an effective communicator and I always get the job done. • Details oriented person

• I'm a Chinese based in Malaysia. • Able to speak, write and listen to Chinese English and Malay. Why hire me: • 5 years of experience in sourcing and purchasing with China suppliers. • 15+ years of experience in admin support and customer service • Have experience in order processing, invoicing, quotations, reporting, and data entry • Hands-on with Lazada, Shopee, Amazon, Shopify • Professional email, chat support • Organized, responsive, detail-oriented, and easy to work with