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  • $10 hourly

    • 4.9/5
    • (12 jobs)
    I am a Malaysian Chinese with a background in Finance. While Chinese is my mother tongue, I am proficient in Mandarin, English, Malay, and Cantonese. I possess a strong drive and am capable of working effectively under pressure, requiring minimal supervision. I am proactive, diligent, and adept at managing my time efficiently. My skills encompass a range of competencies, including but not limited to: - eCommerce Support (Taobao, 1688, Shopee) - Order Fulfillment - Inventory Management - Customer Support (via email) I take pride in my ability to quickly grasp new concepts and I am always eager to expand my knowledge. My dedication to achieving success motivates me, and I am eager to contribute my skills to make a positive impact in the world.
    Featured Skill Chat Support
    Sales
    Online Chat Support
    Logistics Management
    Chinese
    Data Analysis
    Supply Chain Management
    Administrative Support
    Cantonese
    Executive Support
    Virtual Assistance
    Data Entry
  • $5 hourly

    • 4.8/5
    • (118 jobs)
    I am a science degree holder and an experienced English-Malay translator with a strong background in localization across various industries. My expertise spans the internet and technology areas, including mobile games, social networking platforms, software, and hardware. I also have contributed to education, marketing, e-commerce, science, fashion, health, and lifestyle projects, ensuring precise and culturally appropriate translations tailored to the target audience. With a commitment to quality and detail, I help bridge linguistic and cultural gaps to create impactful localized content. As a freelancer for 11 years, I had the opportunity to explore myself as a Community Manager/Customer Specialist for various industries. I specialize in maintaining a safe and welcoming environment by interacting with users, reviewing, assessing, and removing flagged profiles and images that violate community guidelines or legal standards. With a sharp eye for detail and a deep understanding of online safety protocols, I ensure compliance with regulations, fostering a positive user experience while upholding the integrity of the community.
    Featured Skill Chat Support
    Email Support
    Online Chat Support
    Data Entry
    Customer Service
    Customer Support
    Community Moderation
    Community Management
    Social Media Management
    Content Moderation
    Content Localization
    Mobile App Localization
    Malay to English Translation
    English to Malay Translation
    Proofreading
    Malay
  • $12 hourly

    • 5.0/5
    • (4 jobs)
    "Jornalyn Hanni is efficient, smart and detailed oriented. She not only performed her tasks, but performed them well. Quality work is what she produced every time."- Mr. Sam, Malaysia. My goal is to free yourself from mundane tasks. Hello! Thank you for taking time to read my profile. My name is Jornalyn Hanni Intienza, I am a Virtual Administrative Assistant from the Philippines. ⦿ 5 Years Virtual Assistant experience I work closely with the owner and operations manager as admin and tech support. Here are the tasks I handle. ‣ Updating daily and weekly report ‣ Email correspondence ‣ Bookings set up ‣ Research ‣ Setting up order form or cart links ‣ Scheduling email broadcasts ‣ Uploading files to cloud ‣ Editing opt-in and sales pages ‣ Updating membership sites ‣ Basic video editing ‣ Procurement ‣ Social media set up, engagement and posting ‣ E-commerce set up (Shopee) ⦿ Strenghts ‣ Flexibile ‣ Trustworthy ‣ Dedicated ‣ Problem Solver ⦿ 10 Years Office-Based Experience I have worked in different business sectors - Education, Hospital and Engineering. My previous role includes:- ‣ Data Entry ‣ Invoicing / Purchasing ‣ Email correspondence ‣ Research ‣ Appointment booking ‣ Logistics ‣ Report generation ‣ Cold calling ‣ Accounting role (accounts receivables) ‣ Front desk role I am well versed in Microsoft programs, Google apps, Infusionsoft, Simplero, Social Media. I have knowledge in WordPress editing, Groove Funnels, Kajabi and Systeme.
    Featured Skill Chat Support
    Administrative Support
    Brochure
    Social Media Website
    Virtual Assistance
    Social Media Account Setup
    Customer Service
    Technical Project Management
    Online Research
    Email Communication
    Data Entry
    Online Chat Support
    Email Support
  • $9 hourly

    • 5.0/5
    • (7 jobs)
    ✔ Always Providing Satisfaction And Quality Work For Clients. ✔ Willing to work based on clients requirement in negociable rate. ✔ Considering my experience i can serve and extend my support for most of the roles in the market. As of now i am managing a team of 130+ Headcount on diffrent workscope to support business need & my clients. With 10 years of diverse experience in Project Management, Client Management, Account Management, Sales, Content Writing, Email Marketing, Data Entry, Management, and Customer Support, I am dedicated to delivering high-quality, results-driven solutions. I specialize in managing projects from inception to completion, creating engaging content that resonates with audiences, optimizing email marketing campaigns, and providing efficient administrative support. My goal is to help businesses streamline operations, enhance customer experiences, and achieve their objectives with precision and professionalism." Certified: Project Management Risk Management Revenue Management
    Featured Skill Chat Support
    Online Chat Support
    Customer Retention
    Appointment Scheduling
    Scheduling
    Marketing Management
    Survey Question
    Digital Marketing
    Data Entry
    Translation
    Email Marketing
    Customer Support
    Sales Leadership
    Account Management
    Client Management
    Project Management
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Hi, 👋 My name is Fatihah, but you can call me Teha. I'm from Sarawak, the land of Borneo, which is the Eastern part of Malaysia. I'm an undergrad student of Marketing at Universiti Malaysia Sarawak. A brief tale of my experience: I took the first step of my freelance journey earlier in 2019 as a part-time Virtual Assistant on Fiverr but I had the breakthrough of my freelance journey as a Virtual Assistant during this lockdown and quarantine period of this global pandemic. For almost a year now, I have successfully handled a couple of satisfying short-term and long-term clients as a Virtual Assistant on Fiverr and also outside of the platform which helps me to grow my confidence to step further in my freelance career. I believe I'm a self-motivated, passionate, and hard-working individual, with my skills and "can do, will do" attitude I can offer you to help you with your tasks which would add value to your business. Besides sitting in front of a laptop working virtually I also have had quite a few years of working experience in some real-life jobs. I worked as a contractual admin assistant for the Ministry of Education Malaysia for seven months and also worked as a substitute teacher at a local school for three months. Amongst all of my previous jobs the one that I have enjoyed the most and had a great experience with a demonstrated history of working, was being a Barista and dealing with a lot of happy customers for more than four years in the field of F&B industry. My thoughts about Freelancing: About freelancing the most thing that I started to like is the flexibility and ability to work from my comfort zone. And I believe that being able to work from comfort and also having working flexibility enhanced productivity and increases performance and also brings quality results. In the future, even after my graduation, I would still be wanting to work from home. What skills I can offer you to bring value to your business: - Generate Business Leads - Admin Work - Administrative Support - Email Handling - Email Management - Social Media Management - CRM Management - Internet Research Professional or Personal needs - Product Research - Live Chat Support - Customer Service non-vocal - Customer Support non-vocal - Virtual Assistant - Order Fulfillment - Order Processing - Bookkeeping - Calendar Management AND - Simple Web Development - Simple WordPress Development - Data Entry and Typing Work - CRM Data Entry - Data Mining - Data Scraping - Copy Paste Work - Data Conversion PDF to Word, PowerPoint, Excel JPEG to PNG, BMP, GIF PNG, BMP. GIF to PNG Merge PDF Split PDF - Business Copywriting **Please discuss the task and pricing before we proceed Social Media Content Website Content Product Description Email Marketing Content - Office tools i.e. MS Office, Doc or Google Office Spreadsheet handling - And always eager to learn new tasks. Please, do contact me and let me know your preference and we can discuss it further. I'm open to both long-term and short-term contracts. FAVOURITE QUOTE: "SKY IS THE LIMIT but WORLD IS YOUR OYSTER!"
    Featured Skill Chat Support
    Data Scraping
    Data Entry
    Administrative Support
    Social Media Management
    Online Chat Support
    Data Mining
    Email Communication
    Customer Service
  • $18 hourly

    • 5.0/5
    • (31 jobs)
    I am Malaysian by birth and Chinese by ethnicity. Thus, I grew up surrounded by many languages, primarily English, Bahasa Melayu, Mandarin, and Cantonese. Of these languages, I am most fluent in English and Mandarin. In the last 15+ years, since I started translating and transcribing as a freelancer, I have had the privilege to complete many projects for my clients worldwide. My clients are from a university in New Zealand, a medical research center in Canada, an NGO in Malaysia, a business corporation in the UK, an educational facility in Australia, and many more. Languages: English, Mandarin Chinese, Cantonese, Malay, How Can I Be Of Service To You? - Translation from any of these languages to any of these languages - Transcription for any of these languages - Subtitling for visual media I am ready to be at your service and guarantee to meet your expectation up to 100%.
    Featured Skill Chat Support
    Online Chat Support
    Customer Support
    English to Malay Translation
    English to Chinese Translation
    Chinese to English Translation
    Transcription Timestamping
    Proofreading
    General Transcription
    Translation
    English
    Subtitles
  • $10 hourly

    • 5.0/5
    • (63 jobs)
    Hello, I'm a marketing executive who is proficient in Adobe Photoshop and Illustrator with stable drawing and design skills. My daily tasks include creating social media posts and images, reply customer messages, designing company product package stickers, updating company website information and etc. In addition, I'm also been a part-time Tele surveyor and virtual assistant before, my job includes collect questionnaires, reply customer emails, arranging shopify orders, replenishing Amazon inventories etc. Furthermore, I am a dedicated and hard-working person who believes in honesty and good working relation. Besides, I am multilingual which involved Mandarin, Cantonese, and English. I'm also proficient in Microsoft Word, Excel and PowerPoint. ✔️I am eager to work with you, to provide reliable, consistent and high-level services to all of you. Please contact me. Thank you.
    Featured Skill Chat Support
    Design Writing
    Online Chat Support
    Digital Marketing
    Drawing
    Microsoft Word
    Social Media Marketing
    Adobe Illustrator
    Customer Service
    Line Drawing
    Adobe Photoshop
    Translation
  • $7 hourly

    • 5.0/5
    • (7 jobs)
    Young, passionate, and always up for a new adventure! I’m pumped to jump into exciting projects and bring my skills to the table. From voice recording in English and Malay to crafting reels, managing social media, and planning awesome content—I'm ready to make things happen. Let’s connect and create something amazing together!
    Featured Skill Chat Support
    Social Media Advertising
    Administrate
    Social Media Ad Campaign
    Business
    Brand Identity
    Marketing
    Female Voice
    Voice-Over
    Voice Recording
    Sales Presentation
    Packaging Design
    Online Chat Support
    Customer Service
    Voice Acting
  • $20 hourly

    • 5.0/5
    • (18 jobs)
    Accurate English to Chinese Translation & Transcription Are you looking for high-quality English to Chinese translation or transcription services? Look no further! I will provide precise, natural, and culturally appropriate translations tailored to your needs. My Services Include: ✅ English to Chinese Translation (Documents, Articles, Websites, Subtitles, etc.) ✅ Chinese Transcription (Audio & Video) ✅ Proofreading & Editing to ensure top accuracy ✅ Simplified & Traditional Chinese available ✅ Fast Delivery & 100% Human Translation Why Choose Me? ✔ Fluent in English & Chinese with deep cultural understanding ✔ Detail-Oriented & Professional ✔ Affordable Pricing with Top-Quality Work I am committed to delivering accurate and natural translations that preserve the original meaning and intent. Whether you need business documents, video subtitles, or general translations, I'm here to help!
    Featured Skill Chat Support
    Online Chat Support
    Malay to Chinese Translation
    Data Entry
    Chinese to English Translation
    English to Chinese Translation
    Customer Service
    Online Research
    English to Malay Translation
    Malay to English Translation
    Chinese to Malay Translation
    Customer Support
    Copywriting
    Proofreading
    Subtitles
    Chinese
    Translation
    English
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    “I’m a university student in Malaysia. Currently, I’m studying at Taylor’s University, and my major is Bachelor of Psychology (Hons).” • I have a passion for writing and editing. I have experience rewriting and editing my groups’ report papers, especially checking grammar and writing errors. I’m also skilled in using both Microsoft Office and Google Docs. • I have consistent performance and the ability to balance my work with other commitments with the outcome of high quality work, as I have made the Dean’s List in every semester till now. I’m dedicated to learning and providing the highest quality work to my client. • My experience as a member of my university’s magazine club’s drawing design team taught me the importance of effective collaboration and communication. As a freelancer, I work closely with my clients to meet their expectations and deadlines.
    Featured Skill Chat Support
    Data Entry
    Malay
    English
    Mandarin Chinese
    Translation
    Email Communication
    Email Support
    Online Chat Support
  • $8 hourly

    • 5.0/5
    • (1 job)
    Dedicated and results-driven Customer Service Executive with a proven track record of delivering exceptional customer experiences. With a strong background in customer support, I am passionate about resolving inquiries, concerns, and issues promptly and efficiently. I excel in building rapport with customers, ensuring their satisfaction, and contributing to the growth of the company. Key Skills: Customer Relationship Management: Adept at establishing and maintaining positive customer relationships through effective communication and empathy. Problem Solving: Skilled in identifying customer issues and providing creative solutions to ensure their needs are met. Effective Communication: Proficient in clear and concise verbal and written communication to convey information and instructions. Multi-Channel Support: Experienced in providing support through various channels including phone, email, chat, and social media. Product Knowledge: In-depth knowledge of products/services to provide accurate information and assist with product-related inquiries. Time Management: Organized and able to prioritize tasks to meet and exceed service level agreements. Adaptability: Quick to adapt to new tools, technologies, and processes to enhance the customer service experience.
    Featured Skill Chat Support
    Audio Transcription
    Data Entry
    Customer Experience
    Customer Satisfaction
    Customer Service
    Customer Support
    Online Chat Support
    Email Support
  • $5 hourly

    • 5.0/5
    • (1 job)
    I am a dedicated and adaptable professional with a diverse skill set and a proven ability to excel in dynamic environments. I seek new opportunities to apply my skills in a fast-paced work environment, aiming to contribute effectively to the team while continuously learning and growing professionally.
    Featured Skill Chat Support
    Voice-Over Recording
    English
    Malay
    Online Chat Support
    Accuracy Verification
    Data Labeling
    Data Annotation
    Microsoft Excel
    Time Management
    Customer Care
    General Transcription
  • $6 hourly

    • 4.9/5
    • (8 jobs)
    Hello, I am a highly experienced and proficient data entry specialist who has successfully completed numerous data entry tasks, consistently delivering top-quality results to my clients. Here are some of my skills: Data Entry Data Collection Data Mining PDF Conversion PDF to Excel PDF to Word Google Sheets LinkedIn Data Collection Google Data Collection Web Research Data Extraction Web Scraping Data Scraping WordPress Data Entry If you require any other services, please feel free to ask. Here's why you should choose me: Efficient Accurate Punctual Available at all times Quick response to queries Thank you for visiting my profile.
    Featured Skill Chat Support
    Virtual Assistance
    Customer Service
    Photo Editing
    Online Writing
    Online Community
    Online Chat Support
    Translation
    Resume Design
    Logo Design
    Customer Care
    Online Help
    Microsoft Excel
    Microsoft Word
    Online Research
    Data Entry
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE Result-driven Human Resources Executive with over 2 years of experience delivering HR solutions across diverse industries. Expertise in talent acquisition, employee engagement, training and development, and policy implementation. Skilled at driving organizational change and fostering a positive work culture. Strong communicator with exceptional leadership and interpersonal skills, committed to enhance employee experience and business performance.
    Featured Skill Chat Support
    Customer Service
    Online Chat Support
  • $6 hourly

    • 5.0/5
    • (2 jobs)
    Canadian high school graduate here. Seeking a long-term part-time job opportunities. My name is Nikita Marchenko, but feel free to call me Nik – that’s what I’m used to. I’m a 19-year-old Canadian high school graduate, originally from Russia. Education&Experience: I studied in a prestigious Russian Lyceum in Novosibirsk for ten years, beginning my formal education at the age of 3. I continued there until 10th grade with a perfect score. I have been learning English since the age of 6. In 2022, I moved to Ontario, Canada, where I completed my high school education at Columbia International College, a private boarding school for international students, graduating in May 2024. Finished with an average of 98 out of 100. Was a member Student Council and the President of the Business Community Club in Hamilton, while working as an assistant for one year. I am currently pursuing my bachelor's degree in Kuala Lumpur, Malaysia. Experience in Literature and Writing: During my time in the Russian Lyceum, I was exposed to a wide range of literature, including Russian classics such as War and Peace, Anna Karenina, Oblomov, The Master and Margarita, The Idiot, The Captain's Daughter, Crime and Punishment and others. I developed a strong love for reading, and now I primarily read in English. While studying in Canada, I explored several Western literary works, including The Great Gatsby, The Adventures of Tom Sawyer, and stories by Ray Bradbury. Currently, I am reading The Passenger by Cormac McCarthy. Work conditions: I am available to work approximately 25–30 hours per week, with the flexibility to take on additional hours during weekends. I can work with you for 3 days for free just to see if we are a good fit! I am seeking long-term working relationships.
    Featured Skill Chat Support
    Product Development
    Online Chat Support
    Technical Support
    In-App Support
    Market Research
    Customer Support
    Writing
    Transcript
    Project Management
    Proofreading
    Virtual Assistance
  • $15 hourly

    • 4.7/5
    • (70 jobs)
    I am a dedicated and experienced administrative assistant with a strong focus on Customer Support, data entry services, including web research and product uploads on platforms like Magento, WooCommerce, and BigCommerce. My expertise also covers Kindle Unlimited reviews and a comprehensive range of administrative tasks such as MS Word, Excel, email response handling, data collection, and categorization. I am known for being honest, hardworking, and reliable, consistently aiming for precision and timely delivery to ensure client satisfaction. I excel in working independently with minimal supervision and thrive in collaborative team environments. As an effective communicator, I keep clients informed with regular updates. My Skills Include: • Product Listing on E-commerce Platforms (eBay, Amazon, Magento, WooCommerce, OpenCart, ZenCart, CS Cart, VirtueMart, Shopify, Volusion, etc.) • Title Optimization using Title Builder Software • eBay/Amazon Listing with Variations (Manually) • Order Processing • Customer Support • Customer Service (Order Confirmation Step) • Shipping Information Update / Add Tracking Information • Customer Service (Processing Returns & Refunds) • Comprehensive Web Research • Various Data Entry Tasks • Online Chat Support and Email Communication • Phone Support and Order Processing • Content Creation and Ad Posting • E-commerce Product Upload and Virtual Assistance • TikTok Shop Support • Affiliate Outreach I am confident that my diverse skill set and unwavering dedication will be a valuable asset to your project.
    Featured Skill Chat Support
    Manage Ecommerce Site
    Ecommerce Support
    Customer Care
    Customer Support
    Virtual Assistance
    Ecommerce Product Upload
    Content Creation
    Online Chat Support
    Product Listings
    Customer Service
    Order Processing
    Phone Support
    Magento
    Email Communication
    Data Entry
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I am a highly skilled worker with 11 years of experience in the BPO and Freelance industry. I also have extensive knowledge and experience working as a Freelance Proctor, Content Review Analyst and Quality Assurance Specialist in one of the biggest Search Engines, Human Resource Payroll Specialist, Customer Service Representative and currently a Project Quality Analyst in one of the Social Media platforms. As a PQA, I am knowledgeable and trained to do training for the trainers and agents of the 3rd party vendors and to facilitate calibration to ensure that the vendors are reaching their goals and target for their clients. I also handled customers and clients via phone calls, chat, or email whatever platform is available and needed for the specific job from my previous job. I also have vast experience in doing Virtual Assistant tasks such as travel, calendar and inbox/ e-mail management. Aside from that I also know using different systems and tools such as CRM, Hubspot, Peoplesoft, Amazon Workspace, VMware, Slack, Lark and all MS Applications and G-Suites. I am a graduate of Bachelor of Science in Psychology in 2014 at Far Eastern University, Manila Philippines. With all the work experience that I have, I believe I can meet medium-sized projects. Regards, Hazel
    Featured Skill Chat Support
    Quality Assurance
    Email Communication
    Technical Support
    Data Entry
    Microsoft Office
    Customer Support Plugin
    PeopleSoft
    Online Chat Support
    Zendesk
  • $12 hourly

    • 0.0/5
    • (1 job)
    Hello there! My name is Giselle, and I am thrilled to be a part of the Upwork community. I specialize in a range of skills that can add value to your projects. PDF to Word Conversion: I have extensive experience in converting PDF documents to editable Word files. Whether you need to extract text, images, or tables from PDFs, I can swiftly and accurately convert them into fully editable Word documents, ensuring that the formatting and layout are preserved. This service can save you time and effort, allowing you to focus on other important tasks. Data Entry: With my excellent typing skills and keen attention to detail, I offer top-notch data entry services. I can efficiently enter data into spreadsheets, databases, or any other required format. I understand the importance of accuracy and confidentiality when handling sensitive information, and I strive to deliver error-free results within the given timelines. PowerPoint: Need a compelling and visually appealing presentation? Look no further! I have a knack for creating engaging PowerPoint presentations that effectively deliver your message. From designing eye-catching slides to incorporating animations and transitions, I can help you captivate your audience and leave a lasting impression. Chinese-English Translation: As a bilingual professional fluent in both Chinese and English, I specialize in accurate and culturally appropriate translation services. I can translate documents, websites, marketing materials, and more, ensuring that the meaning and tone are conveyed accurately between the two languages. My goal is to facilitate effective communication and help you reach a wider audience. I am a dedicated and detail-oriented freelancer, committed to delivering high-quality results that meet or exceed client expectations. I am confident that my skills and expertise can contribute to the success of your projects. Thank you for considering my profile, and I look forward to collaborating with you! Feel free to contact me, thank you!
    Featured Skill Chat Support
    Online Chat Support
    Data Entry
    Microsoft PowerPoint
    Microsoft Word
    Management Skills
    Business Management
    Customer Satisfaction
    Time Management
    Microsoft Excel
    Presentation Design
    Food & Beverage
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Hello! Need an extra hand in managing/completing your projects? I am a 26 year old lady with 3+ years customer support experience. I can be your extra hand in helping you to reduce your time and energy in completing your project. I provide assistance services. This includes: - Article Writing (english/malay) - Data Annotation (currently working with Thoth.AI) - Online Research - Data Entry - Malay-English-Malay Translation - Virtual Assistant - Email Handling - Data Collection - Customer Support - Designing Posters - Writing and Editing Documents - Administrative works No worries! I will help you to resolve last-minute emergencies when you need them. If you need additional support on a project, please do not hesitate to reach out!
    Featured Skill Chat Support
    Customer Support
    Data Collection
    General Transcription
    Social Media Management
    Online Chat Support
    English Tutoring
    Malay
    Administrative Support
    Article Writing
    Translation
    Calendar Management
    Microsoft Word
  • $20 hourly

    • 5.0/5
    • (1 job)
    I had a 10 years experience in doing the online marketing, customer service and online selling in Facebook page. I like to read and serve customer in term of online. I used to write the Chinese advertisement proposal for online advertisement previously. I might be not the best but I always willing to learn.
    Featured Skill Chat Support
    Online Help
    Online Writing
    Online Transaction Processing
    Online Chat Support
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I provide excellent customer service, manage orders smoothly, and handle issues effectively. I create strong marketing presentations and run successful social media campaigns. As a TikTok shop owner, I use my communication skills to boost sales through engaging livestreams. I am also skilled in editing and design. I make high-quality product ads and create attractive graphics and banners for Shopee, Lazada, and Shopify. My work helps improve brand visibility and drive customer engagement.
    Featured Skill Chat Support
    Email
    Video Editing
    Online Chat Support
    Telemarketing
    Inventory Management
    TikTok
    Sales
    Shopify
    Microsoft PowerPoint
    Microsoft Excel
    Canvas
  • $15 hourly

    • 5.0/5
    • (1 job)
    With over 10 years of experience in technical support and sales, I am a skilled professional who excels at providing exceptional customer service while resolving technical issues in a timely and effective manner. As a Product Support Technician, I collaborated with crossfunctional teams to diagnose and escalate complex technical issues, resulting in a 15% reduction in resolution times and increased customer satisfaction. Additionally, I proactively followed up with customers, providing additional training and support as necessary, resulting in a 20% increase in customer retention. As an Indoor Sales Representative, I consistently exceeded monthly sales targets by 120%, built strong relationships with customers, and provided personalized service and product recommendations based on their needs and preferences. In my role as IT Technical Support cum Sales, I provided level 1 and 2 technical support to customers while cross-selling and up-selling company products and services,
    Featured Skill Chat Support
    English
    Zendesk
    Troubleshooting
    IT Support
    Customer Support
    Email Communication
    Online Chat Support
    Product Knowledge
    Technical Support
    Malay
    Customer Service
    Product Installation Support
    Hardware Troubleshooting
    Microsoft Office
  • $12 hourly

    • 5.0/5
    • (1 job)
    📌 Overview (Client-Focused & Sales-Driven) Are you looking for a high-converting social media strategy, viral video content, or a profitable e-commerce setup—without spending months figuring it out? I help businesses like yours attract the right customers, increase engagement, and boost revenue with proven digital marketing strategies. With 20+ years in restaurant operations, 5+ years in e-commerce, and expertise in social media content creation, I deliver real results for F&B businesses, entrepreneurs, and online brands looking for rapid growth. ------------------------------------------------------------------- ✅ What I Can Do for You: 📌 Social Media Marketing & Content Creation – Engaging posts, reels, and ad creatives for Facebook, Instagram, TikTok, & LinkedIn . 📌 Restaurant & F&B Growth Strategy – Increase sales, bookings, and brand awareness with targeted digital marketing . 📌 E-Commerce Store Optimization – Setup & optimize TikTok Shop, Shopee, Gumroad, Etsy & more for maximum sales . 📌 Video Editing & Ad Creatives – Scroll-stopping videos, UGC-style ads & promo content to convert viewers into buyers . 📌 Upwork Optimization – Helping freelancers rank higher, get more orders, and increase earnings ------------------------------------------------------------------- 💡 How I Make a Difference: ✔️ Done-for-you services – I handle everything so you can focus on your business. . ✔️ Performance-driven strategies – Every project is tailored to maximize ROI & revenue growth. . ✔️ Fast turnaround & high-quality work – Get top-notch content, social media plans, or e-commerce setups within days. ------------------------------------------------------------------- 🚀 Let’s grow your brand & scale your sales! Message me now to get started.
    Featured Skill Chat Support
    Online Chat Support
    Video Post-Editing
    Video Editing
    Digital Design
    Virtual Assistance
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Hi Everyone! I'm a very proactive and enthusiastic individual, with over 10 years of experience in the customer service industry in various multinational companies. I am very dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Working in a different industry background such as airline, accommodation, e-commerce and telecommunication. Dedicated to identifying customer needs and delivering effective solutions to all problems. My offer ✓ Answer customer questions and requests via chat, email or call ✓ Pre/post-sales client communications ✓ Social Customer Service - Attend to all inquiries, orders, messages, and reviews on FB page ✓ Inbound Customer Service ✓ Data Entry ✓ English- Bahasa Malaysia- English translation Let's begin our journey together.
    Featured Skill Chat Support
    Voice Acting
    Voice-Over Recording
    Problem Resolution
    Active Listening
    Problem Solving
    Data Entry
    Content Moderation
    Customer Service
    Communication Skills
    Microsoft Excel
    Microsoft Office
    Malay
    Email Support
    Phone Support
    Online Chat Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I'm Alif, an experienced Virtual Assistant, Customer Service Specialist, and Marketing Specialist with a proven track record of delivering outstanding support and driving business growth. With experience in the travel and education industries, including Singapore Airlines, I bring efficiency, professionalism, and a results-driven approach to every project. What I Offer: ✨ Customer Service Excellence: Prompt and professional handling of inquiries via email, chat, and phone. Skilled in resolving issues and ensuring customer satisfaction. Consistently achieving high CSAT and NPS scores. ✨ Virtual Assistance: Efficient management of schedules, bookings, and administrative tasks. Expert in travel arrangements and itinerary planning. Accurate data entry, documentation, and CRM management. ✨ Marketing Management: Strategic marketing plans to boost visibility and engagement. Social media management with compelling content creation. Market research to identify trends and growth opportunities. Why Choose Me? - Proven experience with leading brands like Singapore Airlines. - Detail-oriented, proactive, and highly adaptable. - Proficient in tools such as Amadeus (ticketing skill), Salesforce, Teams, and Sharepoint -Fast learner, always ready to master new tools and processes. Let's collaborate and take your business to the next level. Availability: Open for both short-term and long-term projects. Looking forward to working with you! Best regards, Alif
    Featured Skill Chat Support
    Digital Marketing
    Marketing
    Salesforce CRM
    Copywriting
    Online Chat Support
    BPO Call Center
    Customer Satisfaction
    Customer Support
    Data Entry
    Microsoft Teams
    Microsoft SharePoint
    Ticketing System
    Travel Planning
    Virtual Assistance
    Customer Service
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Dedicated and hardworking individual who accepts responsibility and accountability for my own actions and decisions can establish good interpersonal relationship with colleagues and other member of the institution.
    Featured Skill Chat Support
    Stripe
    Travel Advice
    Telecommunications
    Complaint Management
    Phone Support
    Online Chat Support
    Technical Support
    Customer Service
  • $10 hourly

    • 0.0/5
    • (1 job)
    - Experienced in designing Instagram posts - Proficient in creating PowerPoint presentations - 2.8 years of experienced in front desk operations - Knowledgeable in digital marketing strategies
    Featured Skill Chat Support
    Dental Care
    Canva
    Zendesk
    Tableau
    CRM Software
    Microsoft Office
    Online Chat Support
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