If you are a founder or business owner operating across English, Malay, Chinese and Cantonese-speaking markets, and you need one reliable person to keep the backend running, that is exactly what I do.
With 10 years of experience supporting founders, CEOs, and operations teams across Hong Kong, Singapore, Malaysia, Taiwan, US, UK and Australia, I work as the right hand that keeps everything moving — communications, coordination, project delivery, and day-to-day operations, so you can stay focused on growth.
What makes me different from a typical VA: I am multilingual and I bring automation thinking into everything I do. I use tools like Airtable, Make, Claude AI and Zapier to streamline repetitive work, reduce manual steps, and build systems that keep things from falling through the cracks, without you needing a separate operations or tech hire.
WHAT I HELP WITH
✅ VIRTUAL ASSISTANT & EXECUTIVE SUPPORT: Inbox and calendar management, stakeholder communication, meeting prep, follow-ups, travel arrangements, and day-to-day task coordination. I have supported founders across professional services, F&B, e-commerce, education, and hospitality, stepping in as the operational backbone so they can focus on what matters.
✅ PROJECT MANAGEMENT & COORDINATION: End-to-end coordination across website builds, product launches, webinars, and team onboarding. I manage timelines, stakeholders, and deliverables, and keep cross-functional teams aligned from brief to delivery.
✅ OPERATIONS & WORKFLOW AUTOMATION: I use Airtable, Make, Zapier, and Jotform to build workflows that reduce manual work and keep operations running smoothly. I leverage AI tools to work smarter and move faster, without the overhead of a full development team.
✅ MULTILINGUAL OPERATIONS: Native Mandarin and Cantonese (traditional & simplified Chinese), fluent in English and Malay, I can manage your HK, TW, UK, US, SG, MY, AUS or China-facing operations directly. Client communication, supplier liaison, multilingual correspondence, and stakeholder management across both markets without needing a separate person for each language. I know what gets lost in translation and make sure it doesn't.
✅ CONTENT & VISUALS: Supporting capability for founders who need one person to handle it all, branded graphics (Canva), presentations, and social media content for Chinese-speaking markets.
TECH STACK
Automation & Productivity: Airtable, Make, Zapier, Jotform, Claude AI
Project Management: ClickUp, Trello, Basecamp, Notion, Microsoft Teams
Communication & CRM: Zoho CRM, Google Suite, MS Office, Slack, Zoom
Content: Canva, CapCut, Buffer, Meta
Available for retainer or project-based work. If you need a dependable multilingual operations partner who can hit the ground running, let's connect.
Virtual Assistance
Customer Relationship Management
Personal Administration
Business Development
PowerPoint Presentation
Microsoft PowerPoint
Multilingual Translation
Chinese to English Translation
English to Chinese Translation
Business Presentation
Presentation Slide
Restaurant Menu
Personalized Trip Plan
Hospitality & Tourism
Aysha S.
Kuala Lumpur, Malaysia
$5/hr
5.0
3 jobs
Struggling with a deadline? Need an essay, business report, or assignment done properly well-structured, correctly cited, and ready to submit? That's exactly what I do.
I'm an undergraduate student in Bachelor of Business Administration (Hons) with a strong background in Accounting and Finance. I am good in academic writing for university students and finance-related virtual assistant work for businesses and professionals.
🎓 Bachelor of Business Administration (Hons) | IELTS Band 7 | Students Association Secretary | University Student Representative Council Member | Dean's List Award Recipient | CGPA 3.9
✅ I write in APA referencing style and can follow your university's specific formatting guidelines
✅ Clear communication, fast turnaround, and always deadline-driven
📚 ACADEMIC WRITING (what I'm confident in):
• Essays: argumentative, analytical, reflective
• Business reports & management reports
• Research papers & research summaries
• Literature reviews & annotated bibliographies
• Case studies (business, marketing, finance)
• PowerPoint presentations with speaker notes
• Proofreading, editing & paraphrasing of existing drafts
💼 FINANCE & ACCOUNTING VIRTUAL ASSISTANT:
• Bookkeeping & basic financial record-keeping
• Data entry financial data, invoices, ledgers
• Excel spreadsheets formulas, tables, simple financial models
• Accounts payable/receivable tracking
• Financial report formatting & summarizing
• Invoice creation & expense tracking
• Admin & documentation support for finance teams
I won't take on work I'm not confident in so when I do take your project, you'll get my full effort and honest communication throughout.
📩 Send me your subject, word count, deadline, and referencing style, I'll reply within the hour.
Data Entry
Microsoft Excel
Virtual Assistance
Essay Writing
Academic Writing
Research Paper Writing
APA Formatting
Proofreading
Case Studies
Bookkeeping
Accounts Payable
Financial Reporting
Tutoring
Md A.
Kuala Lumpur, Malaysia
$15/hr
4.8
100 jobs
Struggling to keep up with daily store management while trying to grow your business?
I help e-commerce owners increase sales and reduce operational headaches by handling everything from product uploads to customer support, so they can focus on what matters most. Over the last decade, I’ve worked with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more. Some of the recent businesses I have worked with are rawcreation.com, enchantihome.com, and bedquarter.ae.
Furthermore, I have my own e-commerce store for my Cricket Equipment business named "A3 Sports" based in Malaysia. We are supplying high-quality cricket equipment throughout Malaysia and working to expand the business in all the Southeast Asian countries. Currently, we are generating yearly revenue over USD 125K solely from the Malaysian market and projecting to surpass USD 650K by the end of 2026, including the overseas market.
I know how overwhelming it can be to juggle product listings, customer inquiries, order processing, and inventory management while trying to scale your business. That's why I specialize in becoming your reliable right hand.
My approach is simple: I learn your business inside and out, then handle the day-to-day operations with the same care you would. Whether it's optimizing product titles for better visibility, managing customer support to maintain 5-star ratings, or ensuring orders flow smoothly from purchase to delivery, I've got you covered.
I've helped e-commerce stores streamline their operations across platforms like Shopify, WooCommerce, Amazon, and eBay. From processing hundreds of orders weekly to managing customer inquiries that turn complaints into repeat customers, I handle it all with precision and speed.
Clients say I'm incredibly reliable, proactive with updates, and always deliver ahead of deadlines. I believe in making your business run smoother, not adding more complexity to your day. I have over a decade of experience of working with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more.
If you're ready to have someone you can trust completely with your store operations, without missing deadlines or dropping the ball on customer service, let's chat. I'd love to learn more about your business and show you how I can help it thrive.
Customer Service
Data Entry
Virtual Assistance
Product Listings
Manage Ecommerce Site
Phone Support
Order Processing
Online Chat Support
Content Creation
Ecommerce Product Upload
Customer Support
Customer Care
Ecommerce Support
Email Management
Lazada
Ming Onn S.
Kuala Lumpur, Malaysia
$20/hr
5.0
8 jobs
Sourcing & Procurement Agent/Virtual Assistant -Sourcing and Purchasing (China & Malaysia).
- Alibaba,1688, made-in-China, in addition to the direct suppliers/factories in different industries within my network.
- Worldwide Sourcing and purchasing.
-Following up entire order process from sourcing to shipping.
- Shipping from China/Malaysia to your country (Air,Sea,Express).
- Lead Generation, Market Research, Virtual assistant.
-Chinese-English-Arabic-Malay languages are available.
Virtual Assistance
Source-to-Contract
Alibaba Sourcing
1688.com
Malay
Chinese
Arabic
Factory & Supplier Auditing
Sourcing
Purchase Orders
Purchasing Management
Procurement
Marketing
Lead Generation
Hasnor Ain H.
Kuala Lumpur, Malaysia
$15/hr
5.0
2 jobs
Experienced 6 years as engineer, I provide Virtual Assistant Services to help you with your business from Data Entry, PDF Conversion, Copy-Paste tasks, data typing and more.
I can assist you for the following tasks :
Data Entry
Typing
Copy Paste
Excel Data Entry
Convert PDF
PDF to MS Excel
PDF to MS Word
Typing job in MS Excel / Word
JPEG to MS Excel / Word
Retype Scanned files to Excel / Word
Manual typing Excel or Word document
Canva Design
Canva Instagram Feed Template
Data Entry
Microsoft Excel
Microsoft Office
Google Docs
Typing
PDF
Google Forms
Editable File
Google Sheets
Canva
Shahbaaz Ali S.
Kuala Lumpur, Malaysia
$10/hr
5.0
18 jobs
Lazada, Shopee & TikTok Professional helping Sellers in South East Asia - I have helped build and manage 200+ e-commerce stores (with over $100,000 in Sales) in Malaysia and Singapore, above everything, I focus my energy helping SMEs, and new startups grow their e-commerce ventures.
Currently building and running Leap; a startup, that provides brands with the tools and teams needed to navigate the digital waters of South East Asia.
Passionate about community building, the sharing economy, and productivity hacks!
My skills:
# Lazada Management
# Shopee Management
# TikTok Management
Key Strengths:
# Easy to communicate with.
# Flexible to your needs.
# Motivated to always learn and take on new tasks.
Projects
# Setting up US based brands online in SG
# Brand-Loyalty programs for companies in the e-commerce and consumer goods industry.
# Full automation of Stock management and pricing analysis.
Customer Service
Microsoft Excel
Virtual Assistance
Data Analysis
Business Consulting
Microsoft Excel PowerPivot
Automation
Campaign Management
Lazada
Shopify
TikTok
TikTok Ad
Product Listings
Ecommerce SEO
Ecommerce Store Setup
How it works
Post a job for freePost a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
Top interview questions to help you hire the right Virtual Assistants, faster.
How do I hire a Virtual Assistant near Kuala Lumpur, on Upwork?
You can hire a Virtual Assistant near Kuala Lumpur, on Upwork in four simple steps:
Create a job post tailored to your Virtual Assistant project scope. We’ll walk you through the process step by step.
Browse top Virtual Assistant talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top Virtual Assistant profiles and interview.
Hire the right Virtual Assistant for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Virtual Assistant?
Rates charged by Virtual Assistants on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Virtual Assistant near Kuala Lumpur, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Virtual Assistants and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Virtual Assistant team you need to succeed.
Can I hire a Virtual Assistant near Kuala Lumpur, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Virtual Assistant proposals within 24 hours of posting a job description.