Hi! I’m a detail-oriented and reliable professional with 4+ years of experience in BPO operations, corporate training, administrative support, data entry, customer service, and process coordination. I have experience handling high-volume data, maintaining accurate records, organizing spreadsheets, managing reports, and supporting daily business operations in fast-paced remote environments.
As a Corporate Trainer, I’ve managed training records, operational reports, attendance tracking, and internal documentation while ensuring accuracy and organization across systems. My background in customer service and operations has also strengthened my communication, problem-solving, and multitasking skills.
I’m experienced in using:
Microsoft Excel & Google Sheets
Google Workspace
CRM Systems
Microsoft Word
Zoom & Microsoft Teams
Here’s what I can help you with:
Virtual Assistance & Administrative Support
Data Entry & Data Validation
Corporate Training Support
Spreadsheet & Report Management
CRM & Database Updates
Email & File Management
Customer Service & Operations Support
Documentation & Process Coordination
I’m highly organized, adaptable, and committed to delivering accurate, high-quality work while meeting deadlines. I’m also comfortable working remotely and adjusting to different time zones, including U.S. business hours.
Virtual Assistance
Translation
Language Interpretation
Customer Relationship Management
Writing
Sales
Customer Engagement
Sales Development
Customer Support
Pravitaa P.
Kuala Lumpur, Malaysia
$5/hr
5.0
1 jobs
Detail-oriented and highly organized Virtual Assistant with over 2 years of experience. Proficient in a wide range of administrative tasks, including calendar management, email correspondence, data entry, and project coordination. Adept at using various digital tools and platforms, such as Google Sheet ,Notion Database, Trello and Slack communication to streamline workflows and improve efficiency. Excellent communication skills and a proactive approach to problem-solving, committed to delivering high-quality support tailored to individual client needs.
Administrative Support
Customer Service
Data Entry
Microsoft Excel
Virtual Assistance
Online Research
Communications
Accuracy Verification
CRM Software
Copy & Paste
Google Docs
Accounting Basics
Notion
Canva
Adobe Photoshop
Mum Yi C.
Kuala Lumpur, Malaysia
$18/hr
5.0
52 jobs
If you are a founder or business owner operating across English, Malay, Chinese and Cantonese-speaking markets, and you need one reliable person to keep the backend running, that is exactly what I do.
With 10 years of experience supporting founders, CEOs, and operations teams across Hong Kong, Singapore, Malaysia, Taiwan, US, UK and Australia, I work as the right hand that keeps everything moving — communications, coordination, project delivery, and day-to-day operations, so you can stay focused on growth.
What makes me different from a typical VA: I am multilingual and I bring automation thinking into everything I do. I use tools like Airtable, Make, Claude AI and Zapier to streamline repetitive work, reduce manual steps, and build systems that keep things from falling through the cracks, without you needing a separate operations or tech hire.
WHAT I HELP WITH
✅ VIRTUAL ASSISTANT & EXECUTIVE SUPPORT: Inbox and calendar management, stakeholder communication, meeting prep, follow-ups, travel arrangements, and day-to-day task coordination. I have supported founders across professional services, F&B, e-commerce, education, and hospitality, stepping in as the operational backbone so they can focus on what matters.
✅ PROJECT MANAGEMENT & COORDINATION: End-to-end coordination across website builds, product launches, webinars, and team onboarding. I manage timelines, stakeholders, and deliverables, and keep cross-functional teams aligned from brief to delivery.
✅ OPERATIONS & WORKFLOW AUTOMATION: I use Airtable, Make, Zapier, and Jotform to build workflows that reduce manual work and keep operations running smoothly. I leverage AI tools to work smarter and move faster, without the overhead of a full development team.
✅ MULTILINGUAL OPERATIONS: Native Mandarin and Cantonese (traditional & simplified Chinese), fluent in English and Malay, I can manage your HK, TW, UK, US, SG, MY, AUS or China-facing operations directly. Client communication, supplier liaison, multilingual correspondence, and stakeholder management across both markets without needing a separate person for each language. I know what gets lost in translation and make sure it doesn't.
✅ CONTENT & VISUALS: Supporting capability for founders who need one person to handle it all, branded graphics (Canva), presentations, and social media content for Chinese-speaking markets.
TECH STACK
Automation & Productivity: Airtable, Make, Zapier, Jotform, Claude AI
Project Management: ClickUp, Trello, Basecamp, Notion, Microsoft Teams
Communication & CRM: Zoho CRM, Google Suite, MS Office, Slack, Zoom
Content: Canva, CapCut, Buffer, Meta
Available for retainer or project-based work. If you need a dependable multilingual operations partner who can hit the ground running, let's connect.
Virtual Assistance
Customer Relationship Management
Personal Administration
Business Development
PowerPoint Presentation
Microsoft PowerPoint
Multilingual Translation
Chinese to English Translation
English to Chinese Translation
Business Presentation
Presentation Slide
Restaurant Menu
Personalized Trip Plan
Hospitality & Tourism
Aysha S.
Kuala Lumpur, Malaysia
$5/hr
5.0
3 jobs
Struggling with a deadline? Need an essay, business report, or assignment done properly well-structured, correctly cited, and ready to submit? That's exactly what I do.
I'm an undergraduate student in Bachelor of Business Administration (Hons) with a strong background in Accounting and Finance. I am good in academic writing for university students and finance-related virtual assistant work for businesses and professionals.
🎓 Bachelor of Business Administration (Hons) | IELTS Band 7 | Students Association Secretary | University Student Representative Council Member | Dean's List Award Recipient | CGPA 3.9
✅ I write in APA referencing style and can follow your university's specific formatting guidelines
✅ Clear communication, fast turnaround, and always deadline-driven
📚 ACADEMIC WRITING (what I'm confident in):
• Essays: argumentative, analytical, reflective
• Business reports & management reports
• Research papers & research summaries
• Literature reviews & annotated bibliographies
• Case studies (business, marketing, finance)
• PowerPoint presentations with speaker notes
• Proofreading, editing & paraphrasing of existing drafts
💼 FINANCE & ACCOUNTING VIRTUAL ASSISTANT:
• Bookkeeping & basic financial record-keeping
• Data entry financial data, invoices, ledgers
• Excel spreadsheets formulas, tables, simple financial models
• Accounts payable/receivable tracking
• Financial report formatting & summarizing
• Invoice creation & expense tracking
• Admin & documentation support for finance teams
I won't take on work I'm not confident in so when I do take your project, you'll get my full effort and honest communication throughout.
📩 Send me your subject, word count, deadline, and referencing style, I'll reply within the hour.
Data Entry
Microsoft Excel
Virtual Assistance
Essay Writing
Academic Writing
Research Paper Writing
APA Formatting
Proofreading
Case Studies
Bookkeeping
Accounts Payable
Financial Reporting
Tutoring
Xing Wen Y.
Kuala Lumpur, Malaysia
$6/hr
5.0
3 jobs
Psychology graduate with 3 years of experience in the education field. Strong in communication,
problem-solving, and organization. Adaptable, eager to learn, and passionate about contributing to a positive and collaborative work environment.
Microsoft 365 Copilot
Canva
Video Editing
Photo Editing
Copywriting
Poster Design
Digital Marketing
Md A.
Kuala Lumpur, Malaysia
$15/hr
4.8
100 jobs
Struggling to keep up with daily store management while trying to grow your business?
I help e-commerce owners increase sales and reduce operational headaches by handling everything from product uploads to customer support, so they can focus on what matters most. Over the last decade, I’ve worked with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more. Some of the recent businesses I have worked with are rawcreation.com, enchantihome.com, and bedquarter.ae.
Furthermore, I have my own e-commerce store for my Cricket Equipment business named "A3 Sports" based in Malaysia. We are supplying high-quality cricket equipment throughout Malaysia and working to expand the business in all the Southeast Asian countries. Currently, we are generating yearly revenue over USD 125K solely from the Malaysian market and projecting to surpass USD 650K by the end of 2026, including the overseas market.
I know how overwhelming it can be to juggle product listings, customer inquiries, order processing, and inventory management while trying to scale your business. That's why I specialize in becoming your reliable right hand.
My approach is simple: I learn your business inside and out, then handle the day-to-day operations with the same care you would. Whether it's optimizing product titles for better visibility, managing customer support to maintain 5-star ratings, or ensuring orders flow smoothly from purchase to delivery, I've got you covered.
I've helped e-commerce stores streamline their operations across platforms like Shopify, WooCommerce, Amazon, and eBay. From processing hundreds of orders weekly to managing customer inquiries that turn complaints into repeat customers, I handle it all with precision and speed.
Clients say I'm incredibly reliable, proactive with updates, and always deliver ahead of deadlines. I believe in making your business run smoother, not adding more complexity to your day. I have over a decade of experience of working with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more.
If you're ready to have someone you can trust completely with your store operations, without missing deadlines or dropping the ball on customer service, let's chat. I'd love to learn more about your business and show you how I can help it thrive.
Customer Service
Data Entry
Virtual Assistance
Product Listings
Manage Ecommerce Site
Phone Support
Order Processing
Online Chat Support
Content Creation
Ecommerce Product Upload
Customer Support
Customer Care
Ecommerce Support
Email Management
Lazada
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