☺︎ Hello! I'm a native speaker of Mandarin Chinese and English and a US National Board Certified Medical Interpreter with 15 years of experience in consecutive and simultaneous interpretation and translation.
✐ My educational background is in finance, accounting, and medical & legal interpreting, which are my areas of expertise. Besides, I specialize in computer science, ecommerce, real estate, technical, technology, energy & resources translation and interpretation.
✧ As a good pairing to my linguistic services, I also help clients handle and manage the end to end processes of their imports from Chinese manufacturers.
➣ Send me a message about your business needs and be prepared for the excellence ahead!
☆ Some feedback from my clients:
"Caroline is professional, thorough, highly intelligent and responsive. It is delightful to deal with her. She acted in a warm and professional manner from the very beginning of our interactions. She responded promptly to messages and was clear and concise about her fee structure. During the video calls we had with the investors, Caroline conducted herself with the utmost of professionalism, and her presence assisted in making a good connection between the parties in the meeting. Caroline always delivered the work we gave her prior to any deadline set, even if we required her services at short notice. In summary we could not recommend Caroline enough for all of the reasons stated above." -- Josh Samad, Grangeford Asset Management
"Caroline was professional, helpful and available whenever we needed her. Her work was instrumental in helping us with communications and we would recommend her without hesitation. She was able to support with very technical language translation, too. We hired Caroline for two seperate jobs and she excelled at both (live translation and written translation)." -- Lorienne Doyle-Maw, Speech Graphics
"Caroline was extremely helpful and went the extra mile to complete the job I needed. She is great to work with. I would hire her again." -- Nick Lee, G3 Aerospace
"I appreciate Caroline's ability to think independently of me and to propose alternatives or simply handle things herself. For me, that is like a breath of fresh air. That is when I truly have a team; I don't need to tell someone to" put the left foot here, and the right foot there." -- Rocky Hardie, EPIX Audio, LLC
"Reliable, organized, committed, delivered great quality audios with clean pronunciation." -- Alexis Briceno, Abbrivo International
✯ Some examples of my work:
**Live Simultaneous or Consecutive Interpretation**
√ Business conferences, webinars and medical events
√ Meetings between US city departments of development and Chinese manufacturers
√ Calls between overseas eCommerce companies and Chinese manufacturers
√ Calls between overseas startups and Chinese investors
√ Calls between overseas market research companies and Chinese respondents
**Mandarin Chinese and American English Voiceover**
√ Mandarin voiceover and video post production for US companies
√ Mandarin voiceover for the telephone system of US banks
√ Mandarin and English voiceover for a bilingual Podcast
**Focus Group Moderation and Expert Interview**
√ Focus group recruitment and moderation for top US CROs
√ Focus group moderation and individual interviews on consumer behavior and employee proposition
**Video Translation and Subtitling**
√ Video translation and subtitling for YouTubers in North America and Oceania
√ Video translation and subtitling for commercials and company promo videos
**Product Sourcing, Negotiation and Troubleshooting**
√ Facilitate and manage ECommerce for US clients with Chinese manufacturers
√ Services include product sourcing and development, negotiation, logistics, troubleshooting and liaison
❀ Computer tools I'm experienced in:
• Graphic, audio and video editing: Adobe InDesign, Adobe Premiere Pro, Adobe Lightroom, Audacity
• Microsoft: Excel, Access, SharePoint, Outlook, Word, PowerPoint, Visio
• Project Management & Collaboration: Asana, Trello, Notion, Zoom, Google Chat, MS Teams, WeChat, Slack, SmartSheets
• Accounting: Xero, Quickbooks, Buildium, Bill.com, Great Plains, Khalix, Hyperion
• Google: Google Sheets, Docs, Gmail, Chat, Task, Calendar
• Document management: Google Drive, MS OneDrive, Dropbox
• Marketing: WordPress, LinkedIn, Facebook, Instagram, YouTube, WeChat, Xiaohongshu
• Programming: Python, JavaScript, SQL