Hire the Best Microsoft Office Specialists
in Malaysia

Hi there! 👋 I’m an experienced eCommerce product management specialist with proven skills in handling product uploads across leading platforms, including Magento, Shopify, WordPress (WooCommerce), and BigCommerce. I can help you with: ✅ Uploading SKU, product images, and descriptions ✅ Creating configurable products ✅ Scraping product images from websites — just provide the product name, SKU, and image URL ✅ Generating AI-based product images using ChatGPT — just provide a detailed prompt 📌 I’m happy to provide sample entries so you can review the quality before we begin. 💬 Let’s discuss your project! All work is delivered with high standards, accuracy, and reliability. I’m ready to support your next task and help your online store succeed. ★★ Hearing from you would be an absolute pleasure ★★

Experienced and dedicated professional that can identify deficiencies and problem areas within current processes, while communicating needs for projects. Adept at receiving and monitoring data from multiple data streams, including SQL and Excel data sources. Bringing forth the ability to synthesize quantitative information and interact effectively with colleagues and clients. Further, I have a Bachelor's Degree in Accounting and Finance as well as experience working in financial institutions. My area of expertise include Microsoft Excel, Access, VBA, SQL and Python.

About Me I bring a broad range of skills and a results-driven mindset to every project. Below are the key attributes that define my professional approach: • Excellent Communication Skills: Highly responsive and clear in conveying ideas. • Independent and Self-motivated: Low-maintenance, capable of working with minimal supervision. • Proactive Problem-Solver: Always seeking ways to improve processes and overcome challenges. • Resourceful and Adaptable: Able to pivot and find creative solutions to complex issues. • Passionate & Driven: Enthusiastic about my work with a "can-do" attitude. • Confident & Action-Oriented: Ready to take decisive steps towards achieving goals. • Detail-Oriented & Disciplined: Ensuring precision and quality in all tasks. • Effective Planner & Time Manager: Organized with excellent time-management skills. • Team-Oriented: Strong collaborator who works well in team environments. • Reliable: Dependable, and always follow through on commitments. Additionally, I work with a high-speed internet connection (800 Mbps) to ensure smooth, uninterrupted communication and task completion. _____________ Languages • Chinese: Native speaker; fluent in reading, speaking, listening, and writing. • English: Advanced proficiency (IELTS 6.0); fluent in reading, speaking, listening, and writing. • Cantonese: Fluent in reading and listening; conversational in speaking. ____________ Professional Experience Apparel Industry (1998-2008) Merchandiser & Coordinator Manager I worked across China, Vietnam, Singapore, Cambodia, and Malaysia in the apparel industry, managing projects in areas including costing, sample development, color approval, paper patterns, production, quality control, packaging, and shipment. My key responsibilities included: • Apparel Costing & Sample Development: Extensive experience in costing analysis and approval processes. • Production Oversight: Coordinating production schedules and ensuring quality control at every stage. • International Logistics: Managing shipments across multiple countries and regions. _________________ Full-time Freelancer (2012-Present) Over the past 12 years, I have worked on various projects across industries, including food, machine and equipment, hospitals, fast food franchises, e-commerce, and more. Below are the key areas of my freelance experience: _________________ Amazon Seller Support & Operations I have supported Amazon sellers by managing and optimizing their operations, handling everything from data analysis to customer service. Key tasks include: • Amazon COGS Data Analysis & Order Processing: o Analyzed and forecasted COGS data for optimal pricing and profitability. o Managed bulk order fulfillment and quota setting. o Negotiated prices with suppliers to optimize margins. • Amazon Inventory Management: o Conducted supplier and product research to identify the best inventory options. o Managed product listings, optimized SEO, and coordinated product images and photography. o Resolved stranded listings, optimized variations, and fixed listing errors. o Handled 3PL warehouse follow-ups and inventory management tasks. • Amazon Customer Service & Case Resolution: o Expert in handling FBA customer messages and issues. o Managed FBA open cases, resolved feedback issues, and ensured timely responses to inquiries. o Specialized in bad feedback removal and trademark checking. • Amazon Shipment Coordination & Freight Management: o Managed end-to-end shipment logistics, including freight follow-ups and documentation (BOL, invoices, packing lists, HTS codes, etc.). o Helped arrange 1535 containers in 2021 for shipments from China to the USA (Long Beach, LA, Seattle, Tacoma), Canada, Germany, and the UK. o Facilitated drop-shipment orders and coordinated shipment information with forwarders, suppliers, and clients. • FBA Reconciliation & Cost Recovery: o Reconciled FBA shipments, identifying discrepancies and filing reimbursement claims. o Successfully secured $9,362,790 in reimbursements for a client over six years, with a 90% success rate in claims. _____________ Key Achievements: • Saved over $150,000 in shipment costs for clients over the last three years through strategic planning and freight negotiation. • Optimized COGS and order fulfillment to maximize profitability for multiple Amazon sellers. • Streamlined Amazon inventory and customer service processes, improving response times and customer satisfaction. _____________ Tools & Platforms Expertise: • Google Sheets & Microsoft Office: Advanced proficiency in data analysis and reporting. • Project Management Tools: Asana, Slack, Discord, Trello, Skype, Zoom, Loom. • Amazon Seller Tools: Reprice Express, Jungle Scout, Helium 10, Keepa. • E-commerce Platforms: Amazon Seller Central, FBA Management. _____________ I am committed to delivering exceptional results by optimizing business operations, improving efficiency, and achieving tangible outcomes for your company. Let’s work together to achieve the goals.

1. Sourcing | Procurement Expertise | Cost Analyst (My Foundation) ✅ 20+ years of hands‑on experience in procurement, sourcing, and operations ✅ Worked with Panasonic Procurement Center and Carlsberg Marketing ✅ Strong in vendor sourcing, evaluation, compliance, audits, and cost control ✅ Deep understanding of enterprise workflows, approvals, and data accuracy ✅ Experienced with SAP, Oracle, Navision, and corporate systems 2. Simple Web Apps & Telegram Mini Apps ✅ Build lightweight web apps and Telegram Mini Apps for business use ✅ Focus on internal tools, admin panels, approvals, tracking, and data capture ✅ Strong in logic structuring, user flow design, and MVP scoping ✅ End‑to‑end delivery: idea → structure → build → refine ✅ Prefer simple, scalable systems over complex architectures 3. Business–Technology Translator (Key Differentiator) ✅ Translate non‑technical ideas into clear system logic and workflows ✅ Bridge the gap between business users and technical execution ✅ Reduce miscommunication, scope creep, and rework ✅ Help clients clarify what to build — and what NOT to build ✅ Especially valuable for non‑technical founders and operations teams 🌐 Multilingual Capability ✅ Fluent in Malay, Mandarin, Cantonese, and English ✅ Natural, native‑level communication across languages ✅ Clear pronunciation and strong listening accuracy ✅ Comfortable switching languages in professional contexts ✅ Suitable for roles involving communication, coordination, validation, testing, documentation, AI data, and user interaction ✅ Valuable for both business and technical environments 🔷 Tools & Platforms Excel (Advanced) Power BI Microsoft Power Automate Telegram Mini Apps Lightweight Web Apps SAP / Oracle / Navision (enterprise exposure)

I'm a service desk analyst, I have more than 10 years working experiences in information technology and customer service line. I do knows create website using HTML and CSS. I am familiar with Microsoft Office products. - I like to research and learn new technology such as Artificial Intelligence and Cloud Computing.

I'm a TOP RATED Professional (Ph.D.) Academic Researcher/Writer/Proofreader & Editor. This is Dr. Syed Bilawal Ali Shah Post-Doc Fellow at University Malaysia Kelantan and a PhD Scholar graduated from University of Malaya, Malaysia’s top University, with extensive experience, background knowledge and skills as a writer/researcher/proof-reader and editor with a passion in working at all forms of professional reports, Academic Manuscripts, including Research Papers, Case Studies, Reports, Data Analysis, Literature Reviews, Essays, Thesis, Dissertation Assistance, research and writing and publishing articles, I have published various research articles in highly reputed academic journals with high impact factors. I offer a range of professional services to enhance your written work: 1. Editing and proofreading 2. Plagiarism removing and reduction 3. AI % removing and reduction 4. Editing and proofreading theses 5. Editing and proofreading dissertations 6. Editing and proofreading research articles and papers 7. Copy editing and proofreading 8. Editing and proofreading essays 9. Academic proofreading 10. Statement of Purpose (SOP) editing 11. Line editing 12. Formatting according to APA style 13. APA citation formatting 14. Formatting according to the Chicago Manual of Style 15. Vancouver Style formatting 16. Formatting according to MLA Style 17. Formatting references using Mendeley, Zotero, EndNote 18. Formatting theses 19. Citation specialist services 20. Formatting dissertations 21. Formatting books for Amazon 22. KDP book formatting 23. Formatting services 24. Formatting citations and references 25. Expert in formatting Word documents 26. Expert in copyediting using various English dialects (UK, US, Canadian) 27. Eight years of experience in editing English text for non-native speakers 100% confidentiality guarantee Proficient in working with various file formats e.g., Word, PPT, EXCEL, Pages, and PDF files. Ensuring 100% plagiarism-free text Also Offering a Turnitin plagiarism report as proof Professional PREMIUM TOOLS I use includes: • Turnitin professional academic account for plagiarism checking • Grammarly Paid • Quillbot Paid • Mendeley • Microsoft Office Suite registered As a professional freelancer with over 8 years of experience, I specialize in copyediting, meticulous proofreading, and editing of academic writing for graduate and doctoral students. I have extensive expertise in editing and proofreading theses, dissertations, research papers, and formatting citations in various styles. My services also include proofreading, APA formatting, grammar correction, eliminating clutter, and serving as a citation specialist in multiple formats. I have successfully edited academic articles for publication, Ph.D. ,MS, BS, and MA dissertations, Medical reports, professional reports, technical reports, coursework, and project proposals. My editing experience spans various fields such as Business Management, Earth Sciences, computer science, medicine and health, microbiology, economics, psychology, social studies, hotel management, marketing etc. I am dedicated to providing editing and proofreading services for academic documents requiring APA formatting, including essays, master's theses/reports, doctoral theses/dissertations, journal/conference research articles/manuscripts/papers, and more. In other words, I can be your final pair of eyes for your document. I am well-versed in editing and proofreading dissertations, theses, essays, and technical reports. Furthermore, I am highly skilled in academic document formatting, including master's theses/reports, doctoral theses/dissertations, converting papers from one journal style to another, and formatting citations in various editions using tools like EndNote and Mendeley (e.g., APA, Chicago, Harvard, MLA, AMA, OSCOLA, Vancouver, etc.). Furthermore, I also serve as a reviewer for multiple international journals indexed and well-known Scopus Index (JCR) journals and international conferences. Therefore, if you need proofreading for your dissertations, theses, essays, or technical papers, please don't hesitate to contact me with your project details. I am committed to helping you succeed. Let's chat and work together towards your success!