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At A Glance: Microsoft Dynamics CRM

Microsoft Dynamics is a versatile set of software tools designed to help businesses of any size take advantage of real-time data and implement them into customer relationship management, customer engagement solutions, enterprise resource planning, and other end-to-end business processes. One of the more powerful software tools within Microsoft Dynamics is the Microsoft Customer Relationship Management (CRM) suite. Microsoft CRM is set of programs and apps that allow management of your customer services, leads, accounts, and activity through the cloud. Microsoft CRM can be leveraged by a specialist to generate powerful data analytics and other useful resources to help drive sales and marketing efficiency.

A Microsoft Dynamics expert is an experienced business analytics or marketing professional with a strong grasp and understanding of the Microsoft Dynamics software. A person who is skilled in Microsoft Dynamics can furthermore specialize in the CRM software. This specialization allows them to dig into CRM and access powerful tools for generating additional data and results in sales, marketing, and social media. CRM software specialists give you unprecedented access and ability to scale your customer services needs as your company grows. A Microsoft Dynamics CRM specialist is a well-rounded, self-motivated and business-savvy team member, and hiring a freelance CRM specialist who is on Upwork will help you optimize your business performance and results. Microsoft Dynamics specialists have the ability to work with you from anywhere through the cloud, providing on-demand results for all of your needs.

Customer Support

6 Bonus Tips for Choosing the Best Customer Service Representatives

According to C. Britt Beemer, an authority on customer service, “A good customer service person is born, not taught.” Based on experience from several industry experts, these six tips can help you consistently identify talented customer service representatives.

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October 28, 2016

For Clients

How to Prepare the Perfect Bookkeeper Job Description

A freelance bookkeeper can step in and handle many of the organizational aspects of the business such as generating financial reports, handling payroll, and dealing with accounts payable/receivable. Here’s how to write the perfect bookkeeper job description to land the best professional for the job.

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October 27, 2016

Mobile Development

7 Common Mistakes That Could Affect Your Android App’s Performance

Mobile development is much different than desktop programming—there are UI elements, battery usage, bandwidth, and operating system support to account for. Any of these aspects can hurt your Android app’s performance, and your user experience. For Android developers, here are tips on a few common mistakes to avoid when designing and building a mobile app.

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October 26, 2016

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