Hire the Best Operations Managers
in Malaysia

Last month I cleared a 19 month reconciliation backlog and corrected €10M in phantom entries. 5.0★ from the CEO. But clean books are the minimum. What he kept me for was performance driven finance: I priced his two government tenders including the winning final bid, built the cash flow forecast he ran the business on, and connected finance KPIs to sales and marketing performance. Most finance people tell you what already happened. I help founders see where the business makes money, loses money, and where to push next. I am a senior finance leader with over 20 years in the field, and my work follows one arc: I take a business from numbers you cannot trust to a finance function that drives real decisions. That means winning the deals in front of you, then building the dashboard that shows you where to grow. Where I create the most value: Fractional CFO / Finance Manager. Ongoing monthly close, Board ready reporting, and KPIs linked to revenue so finance speaks the same language as sales and marketing. Pricing and tender strategy that wins revenue+ I sit with founders and sales teams to build pricing that wins business and protects margin. On a recent tender for a Dublin client, the team could not make sense of a complex deal model. I pulled it apart, reverse engineered the competitor benchmarks, and built three pricing scenarios with full margin analysis. My recommended base case was accepted and went in as the final bid. I do the same on government and corporate tenders, including dual currency bills of quantity with commercial buffer built in. Turning your business into profit and cost centres This is where finance starts earning its keep. I restructure your accounts so you can finally see which products, departments, or services actually make money and which quietly drain it. I build the KPIs that mean something and a dashboard a founder can steer by, not just a report that records history. Most founders have never seen their own business this clearly. Cash flow forecasting founders actually use I build forecasts leaders lean on for real decisions. For a recent client I built a cash flow forecast that played out almost exactly as projected, which the CEO told me he relied on through a tight period. Books cleanup and reconstruction, the foundation underneath all of it. Nothing built on bad data survives. For a Dublin client I reconstructed 19 months of accounts across four payment platforms and a bank, found and corrected over 10 million euros in erroneous journal entries, and rebuilt the chart of accounts so the numbers could finally be trusted. I work fractionally to start so we can move fast and you can see the value before committing to anything bigger. If you find you need someone embedded for the longer haul, that is a conversation I am always open to and happy to have with you. . If your numbers are not telling you the truth, or they are clean but not yet driving your decisions, let us talk.

Struggling to keep up with daily store management while trying to grow your business? I help e-commerce owners increase sales and reduce operational headaches by handling everything from product uploads to customer support, so they can focus on what matters most. Over the last decade, I’ve worked with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more. Some of the recent businesses I have worked with are rawcreation.com, enchantihome.com, and bedquarter.ae. Furthermore, I have my own e-commerce store for my Cricket Equipment business named "A3 Sports" based in Malaysia. We are supplying high-quality cricket equipment throughout Malaysia and working to expand the business in all the Southeast Asian countries. Currently, we are generating yearly revenue over USD 125K solely from the Malaysian market and projecting to surpass USD 650K by the end of 2026, including the overseas market. I know how overwhelming it can be to juggle product listings, customer inquiries, order processing, and inventory management while trying to scale your business. That's why I specialize in becoming your reliable right hand. My approach is simple: I learn your business inside and out, then handle the day-to-day operations with the same care you would. Whether it's optimizing product titles for better visibility, managing customer support to maintain 5-star ratings, or ensuring orders flow smoothly from purchase to delivery, I've got you covered. I've helped e-commerce stores streamline their operations across platforms like Shopify, WooCommerce, Amazon, and eBay. From processing hundreds of orders weekly to managing customer inquiries that turn complaints into repeat customers, I handle it all with precision and speed. Clients say I'm incredibly reliable, proactive with updates, and always deliver ahead of deadlines. I believe in making your business run smoother, not adding more complexity to your day. I have over a decade of experience of working with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more. If you're ready to have someone you can trust completely with your store operations, without missing deadlines or dropping the ball on customer service, let's chat. I'd love to learn more about your business and show you how I can help it thrive.

Comprehensive Airbnb Management & Affordable Online Support Services Since 2019, I have been dedicated to providing Airbnb management and support services that help hosts achieve seamless and profitable experiences. Based in Malaysia, I deliver high-quality, cost-effective solutions for Airbnb hosts across America, Australia, Canada, and beyond. My services go beyond the basics—offering a complete property management experience that includes everything from guest communication to property maintenance. With a focus on efficiency, reliability, and affordability, I tailor solutions to meet each host's unique needs, whether they manage a single property or a portfolio of rentals. Services I Offer -24/7 Guest Communication and Support -Complaint Handling and Issue Resolution -Listing Optimization for Maximum Visibility -Partnerships with Top Cleaning Companies in Melbourne -End-to-End Property Management -Airbnb Platform Support and Expert Knowledge -Customized Solutions for Every Host -Additional Services (Have specific requests? I’m flexible and ready to discuss your unique needs to help you succeed!) Why Choose Me? My overseas setup allows me to offer cost-effective service without compromising on quality. Whether you manage one property or several, my services streamline operations, save time, and maximize profits—all at competitive rates. Let me help you succeed in hosting!

Hi, My name is Asmara. An "Upwork Top Rated Plus" dynamic professional with over Ten years of experience in eCommerce, Customer Support, Web Development, Social Media, Marketplaces. Profound understanding and aptitude for web development. Constant performer having immense management skills and ability to work under demanding situations with a proven record of producing exceptional results in short spans. I am an Expert in Shopify/WordPress/WooCommerce/Amazon/eBay/Wallmart/Etsy and many more Platforms. I Do Shopify Stores SEO As well. Account Management (Product Management and Listing, Product Sourcing, Supply Chain Management, Orders Fulfillment, Customer Service Management, Email handling, Manage Returns), Developer, Data Entry, Designer, SEO, APP, Data Entry, Photo Editing, Online Researcher Marketing, Web Development (WordPress/Shopify/Wocommerce/BigCommerce), Facebook and LinkedIn Account Management. I have been working with Shopify from 9 years ago. I am proficient in English, speaking, and writing. I am easily trainable, highly organized, and can determine a particular and efficient workflow during training. I can work autonomously and ensures that my client wouldn't spend too much time training me. Multitasking is an everyday skill for me, along with being patient, compassionate, and honest. I never cheat my work hours and always make sure that I deliver the best possible result on time. Proficient in OneDrive, Google Drive, Asana, Calendly, Word, and Excel Tools I have used are: Vonage, Salesforce, RingCentral, Acuity, CRC, Leads2Clients, AthenaHealth, Verinet, Dialpad, Google Voice, Xencall, Slack, 8x8, Relias, Caremerge, Monday.com, Alignable, Linkedin, Numbers, PracticeBetter for practitioners, Kajabi, Spruce, MailChimp, Helpscout, Trello, Grammarly, Skype, Cisco meetings, Zoom, google meet, CRM Tools proficient in Zendesk, FreshDesk, Gorgias, Zoho, Kustomer, Outlook, Gmail. I always take pleasure in researching, writing emails and task management, and most of all, knowing that my work is making a difference for my clients every day. ✅ Set-up of Basic E-Shop - Catalog - Inventory - Navigation - Shipping - Payment - Important content pages ✅ Design & Development - Selection of a suitable design theme - Template customization (HTML, CSS, Liquid) - Shopify Private and Public App Development. ✅ Online marketing - Actions to increase web traffic, conversion rates, Conversion funnels average order value - Email Marketing (e.g. Klaviyo, Mailchimp) - Facebook shops, Instagram connectivity & shop Sell online through multiple channels. - Improve Google listing and search advertising -Set up all Marketing Campaigns Fb Ads, Google Adwords, Google shopping and much more to drive traffic and sales. Let's talk more :)

I have more than 10 years of working experience in due diligence field, covering background research of company and individual, as well as recruitment and office operations. My role involves strategic planning, team management, process optimization, and ensuring compliance with regulatory guidelines. I have demonstrated a solid foundation of KYC/ Due Diligence knowledge in conducting in-depth investigation research on compliance database such as OFAC Sanction List, Lexis Nexis, Bridger, Global Watch List & Sanctions List check, legal and government reference system to analyze and evaluate the risk levels of a range of search entities types (e.g., Political-Exposed Person, State-owned Enterprise, Corporations, Trusts). With these specialties, I can help with any research and/or analysis based projects. Let's connect and collaborate.

The sound bite version: I help small businesses and entrepreneurs save on average 20+ hours each week through practical AI tools that handle repetitive tasks. My work has helped clients bring in 30% more leads and cut manual work in half, giving them more time to build their business. 🚀 I've set up smart systems for 15+ businesses across different sectors, such as restaurants, real estate, online stores, etc. - making their work faster and cutting their response times by 40%. This means they spend less time on repetitive tasks while giving customers better service. ___ The longer, sit-down version: Hey! 👋 I'm Andrea, originally from Italy but now calling Malaysia home. Let me tell you how I make complicated business tasks simple and reliable. I work with AI tools to help businesses save 20+ hours every week by making their workflows smooth, customer messages quick, and data handling easy. When businesses work with me, they typically see 30% more leads convert, half their paperwork disappear, and customer response times drop by 40%. Many business owners think bringing AI into their work will cost too much or be too technical. But I use simple tools that don't require coding to create affordable solutions that grow with your business. Instead of hiring more people, my clients use these systems to handle more work automatically, usually saving around $2,000 each month through less administrative work and better efficiency. I work two ways: either on single projects to set up specific systems, or on ongoing arrangements where we keep improving things as your business grows. While I work independently, I team up with other automation experts, AI developers, and designers when a project needs extra hands to deliver exactly what you need. I'm looking to work with businesses who want to cut costs, work smarter, and grow their revenue through practical AI tools. If you're spending too much time on tasks that could be automated, let's talk about how I can help you streamline your business today.