Struggling to keep up with daily store management while trying to grow your business?
I help e-commerce owners increase sales and reduce operational headaches by handling everything from product uploads to customer support, so they can focus on what matters most. Over the last decade, I’ve worked with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more. Some of the recent businesses I have worked with are rawcreation.com, enchantihome.com, and bedquarter.ae.
Furthermore, I have my own e-commerce store for my Cricket Equipment business named "A3 Sports" based in Malaysia. We are supplying high-quality cricket equipment throughout Malaysia and working to expand the business in all the Southeast Asian countries. Currently, we are generating yearly revenue over USD 125K solely from the Malaysian market and projecting to surpass USD 650K by the end of 2026, including the overseas market.
I know how overwhelming it can be to juggle product listings, customer inquiries, order processing, and inventory management while trying to scale your business. That's why I specialize in becoming your reliable right hand.
My approach is simple: I learn your business inside and out, then handle the day-to-day operations with the same care you would. Whether it's optimizing product titles for better visibility, managing customer support to maintain 5-star ratings, or ensuring orders flow smoothly from purchase to delivery, I've got you covered.
I've helped e-commerce stores streamline their operations across platforms like Shopify, WooCommerce, Amazon, and eBay. From processing hundreds of orders weekly to managing customer inquiries that turn complaints into repeat customers, I handle it all with precision and speed.
Clients say I'm incredibly reliable, proactive with updates, and always deliver ahead of deadlines. I believe in making your business run smoother, not adding more complexity to your day. I have over a decade of experience of working with over 50 e-commerce brands, ranging from startups to 8-figure enterprises, across dozens of industries. Some of these include fashion, beauty, manufacturing, supplements, electronics, and many more.
If you're ready to have someone you can trust completely with your store operations, without missing deadlines or dropping the ball on customer service, let's chat. I'd love to learn more about your business and show you how I can help it thrive.
Data Entry
Phone Support
Order Processing
Customer Service
Product Listings
Online Chat Support
Content Creation
Ecommerce Product Upload
Virtual Assistance
Customer Support
Customer Care
Ecommerce Support
Email Management
Manage Ecommerce Site
Lazada
Sok Yin L.
Kuala Lumpur, Malaysia
$35/hr
5.0
27 jobs
⭕CRM Executive, LVMH Group
⭕Senior CRM Executive, ZALORA Group (Fashion eCommerce)
⭕SEO Content Marketing Executive, iPrice Group (eCommerce)
⭕Part-time XiaoHongShu blogger
⭕Chinese Studies Master’s student at University of Malaya
Sok Yin's expertise in market research has gained recognition in various regional publications, including Mashable SEA, IGN SEA, INSIDE TW, Sinchew Daily, and ULifestyle HK.
Beyond her professional experience, Sok Yin has over 7 years of experience in freelance work. This includes website copywriting, English to Mandarin content translation and localization, market research write-ups, travel blogging, event advertising, and health and beauty articles.
Driven by a passion for e-commerce and digital marketing, she manages her XiaoHongShu (Little Red Book) account and collaborates with over 40 merchants, such as Watsons Malaysia, ZALORA, CircleDNA, Kerastase Malaysia, and SilkyGirl Malaysia for sales campaigns and advertising.
Sok Yin's expertise encompasses specialized Mandarin content marketing and customer relationship management. She is well-versed in using various tools, including Aampe, Braze, Ahrefs, Moz, Buzzsumo, Google Analytics, and Google Keyword Planner.
Interested to bounce ideas off someone? You're always welcome to contact me.
SEO Backlinking
Content Creation
Creative Writing
Content Writing
Email & Newsletter
English to Chinese Translation
Copy Editing
Customer Relationship Management
Content Marketing
Push Notifications
Content Marketing Strategy
Copywriting
Transcreation
Nur A.
Kuala Lumpur, Malaysia
$15/hr
5.0
3 jobs
Hello there! I'm Nur, a fashion designer with experience in creating ready-to-wear collections, from initial concept to final collection. Whether you're looking for a full collection or a few unique pieces, I’m here to collaborate and bring your ideas to life. I'll work closely with you on every step of the design process to make your brand stand out.
Ready to bring your vision to life? Here’s how I can help!
✅ Conceptualisation & Trend Research
✅ Design Development
✅ Collection Development & Range Planning
✅ Fashion Illustration
✅ Fabric & Material Selection
✅ Technical Flat Sketches & Tech Packs
✅ Branding Materials
I get things done efficiently and with a positive attitude! I’m always open to listening, sharing ideas, and collaborating, especially when it comes to designs. With me, you’ll get a partner who’s not only committed to your success but also a whole lot of fun to work with.
Fashion & Apparel
Fashion & Beauty
Fashion Editorial
Fashion Illustration
Digital Printing
Branding
Design Mockup
Pattern Design
Branding & Marketing
Design Concept
Resume Design
Presentation Design
Emily G.
Kuala Lumpur, Malaysia
$45/hr
5.0
6 jobs
Most service-based businesses are exceptional at what they do.
But they struggle to turn that expertise into clear, compelling messaging that converts.
That’s where I come in.
I help service-based brands clarify their positioning, strengthen their offers, and build strategic email and funnel systems that guide the right audience from lukewarm leads into confident yes.
Rather than producing content for the sake of it, I focus on driving business outcomes:
- Refining messaging so your value is immediately clear
- Crafting offers that attract and convert throughout the funnel
- Building email sequences that nurture trust and move leads toward action
- Structuring landing pages that feel aligned and conversion-focused
- Designing funnel flows that support sustainable, long-term growth
I’ve worked with DTC and service-based brands, serving SEA, Australia & US markets primarily.
My approach is strategy-led and collaborative. I prioritise clarity, consistency, and messaging that sounds like you, resonates deeply with the right audience, and supports measurable business outcomes.
If you’re looking for a strategic partner who thinks long-term, cares about your growth, and builds with intention, I’d love to collaborate!
Sales Funnel Copywriting
Landing Page Optimization
Email Marketing Strategy
Email Copywriting
Sales Funnel Builder
Sales Funnel
Sales Copy
Copywriting
Marketing Strategy
Web Content Strategy
Content Writing
Mohammad A.
Kuala Lumpur, Malaysia
$10/hr
4.6
4 jobs
👋 Hello,
I'm Mohammad Arif — Welcome to my profile!
I am a professional Photo Retouching & Image Editing expert with over 7 years of experience in the field using Adobe Photoshop.
If you’re looking for high-quality, reliable, and professional Image Editing & Photo Retouching services, you’re in the right place!
Please take a look at my Upwork client reviews and portfolio — I’m confident you’ll be impressed with the results.
🛠 My Services
Clipping Path — 100% hand-drawn using Pen Tool (no quick selection tools) for smooth, clean edges
Image Processing — Photo cropping, resizing, optimization for web, and product retouching for eCommerce
Background Removal — White background or transparent background
Image Resizing — Perfect sizing for websites and online stores
Photo Editing, Retouching & Enhancement — Color correction, blemish removal, sharpening, etc.
Ghost Mannequin / Neck Joint / Invisible Mannequin Editing
Photo Restoration & Re-creation / Photo Merging
💡 Why Choose Me
Expert team support for bulk projects
100% satisfaction guarantee
Fast, professional, and friendly customer service at a fair price
On-time delivery — I never accept a job I can’t handle properly
Available 24/7, ready to work anytime you need
I always aim to deliver world-class service and will work until you are 100% satisfied.
Let’s bring your images to life!
Best regards,
Mohammad Arif
Photo Retouching & Image Editing Expert
Color Correction & Filter
Photo Manipulation
Special Effects
Adobe Illustrator
Photo Editing
Background Removal
Image Editing
Adobe Photoshop
Graphic Design
Clipping Path
Photo Retouching
Image Resizing
Azia Airani B.
Kuala Lumpur, Malaysia
$15/hr
5.0
1 jobs
I’m a freelancer with a huge willingness to learn something new and challenge myself. I’ll always do my best to have a great result in the end.
CAD & CAM Software
Sales
Textile
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