Hire the best Customer Service Representatives in Malaysia

Check out Customer Service Representatives in Malaysia with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 122 client reviews
  • $10 hourly
    🖐️Hi. My name is Chan. 😃 👀 Let's have a short brief on myself. I am a full-time Project Engineer and a part-time Upwork freelancer. FYI, my company is in steel manufacturing field and also involves in valves trading. My strengths: ☑️ Good time management skills, who will work well with the deadlines. ☑️ Willingness to learn & hardworking, guarantee will put 100% into quality work. ☑️ Patient & work well for repetitive job. My skills: ☑️ Data entry (MS word, MS Excel) ☑️ Web research (Extract useful information) ☑️ Filing & documentation (MS word, MS Excel) ☑️ Experience in liaising and dealing (Email, Calling) ☑️ Basic translation among languages (Chinese, either Simplified/Traditional, English and Malay) ☑️ Basic skills in design (SolidWork, AutoCAD, Photoshop) Experiences in: ☑️Sourcing & Procurement ☑️Logistics Arrangement (Local & International) ☑️Liaising with vendors and customers on goods quality, lead time and price ✉️ Please don’t hesitate and feel free to contact me/invite me for the job if you are interested to hire me. 🙏 Thanks for reading my profile and stay safe. 😃 Best regards, Chan
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    Lead Generation
    File Documentation
    SolidWorks
    Autodesk AutoCAD
    Data Mining
    Online Research
    Data Entry
    Chinese
    Email Communication
    Microsoft Excel
    Microsoft Word
  • $5 hourly
    Experienced recruiter and virtual assistant with a strong command in English. Past experiences with Upwork: 1. Full time student advisor for a business school based in Geneva 2. Recruitment project - 6 roles for a startup company (mobile game development project) 3. Recruitment project - Affiliate Manager role My expertise: 1. Recruitment 2. Student advisor/ admission coordinator 3. Customer service Perks of hiring me: 1. Able to work on any timezone 2. Flexible - able to work on any shifts required 3. Able to work on weekends and public holidays 4. Strong communication skill especially with customers 5. Able to work independently What will you get if you give me the opportunity? I have an amazing capability of working hard. You don't have to worry on my work as I will make sure that where will be no error and zero trouble!
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    English
    Staff Recruitment & Management
    Administrate
    Human Resources
    Education
    Malay
    Data Entry
  • $20 hourly
    I graduated with a Bachelor's degree in Information Technology major in Programming and Multimedia with Latin Honor. I experienced being a Partner Support Associate and Subject Matter Expert who worked with Southeast Asia's leading E-commerce platform for more than four years. I worked as an Executive Universal Command Center Monitoring specialist with a Multinational technology company. I have a strong personality, a remarkable attitude, and deliver exceptional results. Trying to shift from the corporate world to freelancing and aiming to be successful in this field. ☺
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    Content Writing
    Customer Support
    Technical Support
    Online Help
    Customer Experience
    English Tutoring
    Online Market Research
    Market Research
    Online Research
    Data Entry
    Computer Skills
  • $20 hourly
    👑 VERY RESPONSIVE TOP RATED Freelancer 👑 Hello there! I'm Aini, an English to Malay Translator, Data Entry Specialist, and Customer Support Expert. With a passion for helping clients achieve their project goals, I bring over 5 years of experience in customer support to the table. My mission is to streamline your operations, saving you time and energy so you can focus on what matters most: your top projects. 🌟 Client Testimonial: "Nur, we are happy to work with you and say that you are the best freelancer ever!" - Research Usability of Platform (Malaysia) Need an extra hand in managing your projects? Look no further! At 25 years old, I have honed my skills to professionalize tasks assigned to me, ensuring efficiency and productivity in your workflow. I offer top-notch assistance services in various areas, including but not limited to: 🔹 For Translation Tasks, I am proficient in: 🌍 Lokalise 📝 Trados 🌐 Crowdin ✏️ PO Editor 🎬 Subtitle Edit 📑 Memsource 🗂 MemoQ 💨 WordFast 📄 Google Docs 📃 Microsoft Word & Excel 🔹 For Customer Support Services, I utilize: 🎧 Zendesk 💬 respond.io 🗨 Discord 📲 Telegram 👥 Facebook 📱 WhatsApp 📞 Skype 🔹 For Boosting Productivity, I rely on: 📈 Asana 📅 Monday.com 📝 Microsoft To Do ✅ ClickUp ☁️ Google Drive & One Drive 🌐 WordPress Whether you need expert translation services, efficient data entry, or responsive customer support, I'm equipped with the knowledge and the toolkit to ensure success. By choosing me, you're not just hiring a freelancer; you're gaining a partner dedicated to adding value to your projects. Let's connect and take your projects to the next level! Whether it's managing spreadsheets, coordinating through social media and communication platforms, or assisting with your e-commerce needs, I'm equipped with the knowledge and tools to support your endeavors. Let's collaborate to achieve excellence in your projects. Reach out to me, and let's make your project the next success story!
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    Gambling
    Article Writing
    Community Engagement
    Malay to English Translation
    Customer Support
    English to Malay Translation
    Virtual Assistance
    Cryptocurrency
    Community Moderation
    Instagram
    Online Research
    Data Entry
    Proofreading
  • $7 hourly
    I have been working since the old oDesk and Elance since January 2014 before turning full time on July 2014 until now where I am a full time freelancer. I am also a FIDE certified chess trainer and a part time computer maintenance personnel.
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    Microsoft Word
    Data Mining
    Data Entry
    English to Malay Translation
    Microsoft Excel
    Email Communication
  • $16 hourly
    A life-long writer, EN/AR translator, and an experienced social media marketer. If you are looking for: Translation, Subtitling, flawless & SEO-optimized writing, proofreading, and Social media marketing. Do not hesitate to contact me!
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    SEO Writing
    Blog Writing
    On-Page SEO
    Arabic to English Translation
    Digital Marketing
    Writing
    Malay to English Translation
    Search Engine Optimization
    English to Arabic Translation
    Content Writing
    Social Media Marketing
    Instagram
    Copywriting
  • $12 hourly
    I have six years working experiences in customer services and fluent in several languages. Previously I worked with a Forbes five star hotel in Macau, a nationwide broadcasting company in Malaysia and also a worldwide renowned financial company. My core responsibility was guest services support but also experiences in translating documents and subtitling videos in Youtube. Some of my key strengths include: Fluent in English, Chinese and Malay Achieved level 5 in Test of Proficiency in Korean 6 years experience in customer service and hospitality Excellent in multi-task and a quick learner
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    Translation
    Content Writing
    Language Interpretation
    Proofreading
    Data Entry
    English
    Chinese
    Korean
    Malay
  • $12 hourly
    "Jornalyn Hanni is efficient, smart and detailed oriented. She not only performed her tasks, but performed them well. Quality work is what she produced every time."- Mr. Sam, Malaysia. My goal is to free yourself from mundane tasks. Hello! Thank you for taking time to read my profile. My name is Jornalyn Hanni Intienza, I am a Virtual Administrative Assistant from the Philippines. ⦿ 2 Years Virtual Assistant experience Currently, I am working with a US-based Telesummit/Virtual Summit company. I work closely with the operations manager as admin and tech support. Here are the tasks I handle. ‣ Updating report (sales, email campaign, p&l, analytics) ‣ Following up speakers' deliverables ‣ Booking applicants for interview ‣ Research ‣ Creating order form or cart links ‣ Scheduling email broadcasts ‣ Uploading files to cloud ‣ Editing opt-in and sales pages ‣ Updating membership sites I also have clients where I assist social media engagement and posting. ⦿ Strenghts ‣ Flexibile ‣ Trustworthy ‣ Dedicated ‣ Problem Solver ⦿ 10 Years Office-Based Experience I have worked in different business sectors - Education, Hospital and Engineering. My previous role includes:- ‣ Data Entry ‣ Invoicing / Purchasing ‣ Email correspondence ‣ Research ‣ Appointment booking ‣ Logistics ‣ Report generation ‣ Cold calling ‣ Accounting role (accounts receivables) ‣ Front desk role I am well versed in Microsoft programs, Google apps, Infusionsoft, Simplero, Social Media. I have knowledge in WordPress editing, Groove Funnels and Systeme.
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    Administrative Support
    Brochure
    Social Media Website
    Virtual Assistance
    Social Media Account Setup
    Technical Project Management
    Online Research
    Email Communication
    Data Entry
    Online Chat Support
    Email Support
  • $8 hourly
    Hi, 👋 My name is Fatihah, but you can call me Teha. I'm from Sarawak, the land of Borneo, which is the Eastern part of Malaysia. I'm an undergrad student of Marketing at Universiti Malaysia Sarawak. A brief tale of my experience: I took the first step of my freelance journey earlier in 2019 as a part-time Virtual Assistant on Fiverr but I had the breakthrough of my freelance journey as a Virtual Assistant during this lockdown and quarantine period of this global pandemic. For almost a year now, I have successfully handled a couple of satisfying short-term and long-term clients as a Virtual Assistant on Fiverr and also outside of the platform which helps me to grow my confidence to step further in my freelance career. I believe I'm a self-motivated, passionate, and hard-working individual, with my skills and "can do, will do" attitude I can offer you to help you with your tasks which would add value to your business. Besides sitting in front of a laptop working virtually I also have had quite a few years of working experience in some real-life jobs. I worked as a contractual admin assistant for the Ministry of Education Malaysia for seven months and also worked as a substitute teacher at a local school for three months. Amongst all of my previous jobs the one that I have enjoyed the most and had a great experience with a demonstrated history of working, was being a Barista and dealing with a lot of happy customers for more than four years in the field of F&B industry. My thoughts about Freelancing: About freelancing the most thing that I started to like is the flexibility and ability to work from my comfort zone. And I believe that being able to work from comfort and also having working flexibility enhanced productivity and increases performance and also brings quality results. In the future, even after my graduation, I would still be wanting to work from home. What skills I can offer you to bring value to your business: - Generate Business Leads - Admin Work - Administrative Support - Email Handling - Email Management - Social Media Management - CRM Management - Internet Research Professional or Personal needs - Product Research - Live Chat Support - Customer Service non-vocal - Customer Support non-vocal - Virtual Assistant - Order Fulfillment - Order Processing - Bookkeeping - Calendar Management AND - Simple Web Development - Simple WordPress Development - Data Entry and Typing Work - CRM Data Entry - Data Mining - Data Scraping - Copy Paste Work - Data Conversion PDF to Word, PowerPoint, Excel JPEG to PNG, BMP, GIF PNG, BMP. GIF to PNG Merge PDF Split PDF - Business Copywriting **Please discuss the task and pricing before we proceed Social Media Content Website Content Product Description Email Marketing Content - Office tools i.e. MS Office, Doc or Google Office Spreadsheet handling - And always eager to learn new tasks. Please, do contact me and let me know your preference and we can discuss it further. I'm open to both long-term and short-term contracts. FAVOURITE QUOTE: "SKY IS THE LIMIT but WORLD IS YOUR OYSTER!"
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    Data Scraping
    Data Entry
    Administrative Support
    Social Media Management
    Online Chat Support
    Data Mining
    Email Communication
  • $10 hourly
    Hi there! I'm a versatile professional with a wide range of skills and experience. I am currently a full-time translator/ event crew - translating for English to Chinese language and vice-versa. Additionally, I'm a Contemporary Music (Audio Technology) bachelor's graduate. Which I've obtained skills i music production, composition, arrangement etc. I'm also a part-time music teacher with more than 5 years of experience teaching both children and adults. As a production-stage manager, I've worked on multiple theatre productions. I'm skilled in managing teams, coordinating schedules, and ensuring that everything runs smoothly. Finally, as an administrative assistant, I have experience handling a wide range of tasks, from answering phones and responding to emails to scheduling appointments and managing databases. I'm organized, detail-oriented, and able to handle multiple tasks simultaneously.
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    Music Theory
    Music & Sound Design
    Chinese to English Translation
    English to Chinese Translation
    Audio Editing
    Music
    Administrative Support
    Data Entry
    Chinese
    Proofreading
    Translation
  • $22 hourly
    A highly motivated trilingual Malaysian with experience localization and translation is now available for high quality projects! He worked as a Content Reviewer for a Fortune 100 tech company till May 2021, primarily in charge of the Apple Media Products for the Malaysian market. He specializes in English–Bahasa Melayu (Malay) language pair translation and localization. He is also fluent in Chinese (Mandarin).
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    Bhasa
    Mandarin Dialect
    Software Localization
    Mobile App Localization
    Website Localization
    Customer Support Plugin
    Malay to English Translation
    English to Malay Translation
    Content Localization
    Transcreation
    Website Translation
    Malay
    Translation
  • $25 hourly
    "BeAnn has amazing work ethics - she is fast, responsive and detailed. I could entrust her with virtually any task and she can complete it professionally. Will continue to engage her!" - Ongoing client (2022 - current) I help entrepreneurs and business start ups in multiple countries to achieve their business goals while meeting mine with providing them services that saves them time and stress. I have 3 years of experience as an executive virtual assistant and provide quality, satisfaction, and reliability. My professional work ethics will ensure that I treat your business as my own business as I help you reach your goals. Motto: My commitment to serve you at the best level ensures that your expectations are met as I possess great self-motivation, organization skills, and a quick study to any new skills. My various services: 🠺 Virtual Assistant 🠺 Email Handling/ Communication/ Marketing 🠺 Customer Service & Support 🠺 Social Media Engagement/ Messaging 🠺 Online research & Data Entry My tools: ⚡Documents/ Data storage: Google Drive, Google Docs, Notion ⚡Microsoft: Microsoft Office (Words, Excel, PowerPoints) ⚡Communication platforms: Discord, Gmail, Telegram, WhatsApp, Slack, Todoist, Dialpad ⚡Social Media Engagement: Instagram, TikTok, Twitter, Facebook ⚡ Data analysis: SAS (Statistical Analysis Software) ⚡ Online meetings: Zoom, Google Meet, Webex ⚡ Creative designs: Canva, HubSpot, Procreate ⚡ Document Signing: DocuSign ⚡ Meeting/ Time Schedule/ Task Manager: Google Calendar, Calendly, Trello, Jibble, WorkBuddy ⚡Other systems: Zingtree, Asana, Airtable If you are interested in hiring me, please do not hesitate to contact me for an interview/ review on my resume/ CV/ work file. Looking forward to further discuss with you! "If you fail to plan, you plan to fail."
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    Academic Writing
    Social Media Management
    English to Malay Translation
    Administrative Support
    Formatting
    Scientific Writing
    Proofreading
    Microsoft Excel
    Microsoft Word
    Email Communication
  • $10 hourly
    Hello, I'm a marketing executive who is proficient in Adobe Photoshop and Illustrator with stable drawing and design skills. My daily tasks include creating social media posts and images, reply customer messages, designing company product package stickers, updating company website information and etc. In addition, I'm also been a part-time Tele surveyor and virtual assistant before, my job includes collect questionnaires, reply customer emails, arranging shopify orders, replenishing Amazon inventories etc. Furthermore, I am a dedicated and hard-working person who believes in honesty and good working relation. Besides, I am multilingual which involved Mandarin, Cantonese, and English. I'm also proficient in Microsoft Word, Excel and PowerPoint. ✔️I am eager to work with you, to provide reliable, consistent and high-level services to all of you. Please contact me. Thank you.
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    Design Writing
    Online Chat Support
    Digital Marketing
    Drawing
    Microsoft Word
    Social Media Marketing
    Adobe Illustrator
    Line Drawing
    Adobe Photoshop
    Translation
  • $10 hourly
    I was born in Generation Z and is outstanding in both academic performances and personal characters. I am modestly looking for an employment opportunity to equip my social knowledge and working experiences. Hope that the skills I possess can generate infinite values to your organization.
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    English
    Malay
    Mandarin Dialect
    Graphic Design
    Simplified Chinese
    Poster Design
    Flyer Design
    Clerical Skills
    Mathematics Tutoring
    Translation
    Narration
    Proofreading
  • $20 hourly
    I am an enthusiastic, customer focused individual who is able to meet the high standards of service demanded by the employer.
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    Email Support
    Product Knowledge
    Chinese
    Social Media Plugin
    Simplified Chinese
    Social Media Content
    Customer Support
    Communication Etiquette
    Mandarin Dialect
    Data Entry
    Microsoft Word
    Microsoft Office
  • $15 hourly
    Hey everybody! I'm Siti Nurhazirah. A self-motivated professional that thrives on innovation and overcoming challenges, eager learning new skills and encouraging growth in those around me. Let me help you with all your Virtual Loads and I promise, you'll never regret it! My skills: ✓ Admin Assistant ✓ Customer Service (E-mail | Chat | Voice) ✓ Website Management and Basic Technical Assistance ✓ Video and Photo Editing ✓ Attention to detail ✓ Work under pressure ✓ Organized ✓ Great communication ✓ Excellent written skill ✓ Quick learner ✓ Familiar with Canva, Microsoft Word and Excel ✓ Web research I'm so excited to be part of your success! Feel free to message me! Thank you.
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    Communications
    Typing
    Content Writing
    Blog Writing
    File Management
    Microsoft Word
    Social Media Management
    Data Entry
    Canva
    Google Docs
    Malay
  • $12 hourly
    Hello and welcome to my Upwork profile! Are you in need of accurate and professional English to Malay (and vice versa) translation services? Look no further! With a passion for language and a keen eye for detail, I am here to help you bridge the gap between these two diverse languages. As a skilled translator, I specialize in providing high-quality translations that capture the essence and nuances of both English and Malay languages. Whether you need documents, articles, websites, or any other content translated, I am committed to delivering accurate and culturally appropriate translations that meet your needs. With 7 years of experience in the translation industry, I have worked with clients from various backgrounds and industries and gaining valuable insights. My goal is to ensure that your message is conveyed effectively in the target language while maintaining the integrity of the original content. Rest assured, your projects will be handled with professionalism, confidentiality, and attention to detail. I am dedicated to providing exceptional service and building long-term relationships with my clients. Let's work together to overcome language barriers and achieve your goals. Feel free to reach out to discuss your project requirements or request a quote. I am ready to assist you! Thank you for considering my services. I look forward to the opportunity to collaborate with you.
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    Skin Care
    Malay to English Translation
    Chinese to Malay Translation
    Malay to Chinese Translation
    Chinese to English Translation
    English to Malay Translation
    Customer Support
    English to Chinese Translation
    Data Entry
    Malay
    Translation
  • $15 hourly
    I'm a major English student with a lot of experience on writing. I am also a part time transcriber and I have done a couple transcribe project. When you have trouble on writing or transcribe something - I can help with that! My strength would be article writing and Malay translation - Have anything you want to write or translate? - Feel free to contact me! I would like to communicate with my client, it can avoid misunderstanding on the job So let's keep in touch!
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    Writing
    Blog Writing
    English to Malay Translation
    Article Writing
    Essay Writing
    Proofreading
    English
    Malay
    Translation
  • $10 hourly
    I am developing as a freelancer and trying to widen my skills and knowledge in various aspect. I am capable to provide service based on my capability by referring to the customer's expectation in order to fulfill their satisfaction.
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    Public Speaking
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel
    Quality Inspection
    Quality Assurance
  • $18 hourly
    💪Success is the product of hard work, determination, persistence and perseverance💪 🔨Chatbot training 🔨 AI training 🔨 Music Royality Verification 🔨 Formatting information into Excel, Sheets, Docs, Words, Powerpoint, PDF, etc. 🔨 Data management, cleaning database, sorting data, scrapping database 🔨 Data annotation ( scanning through receipts, car plates, pictures, video transcript ) 🔨 Product uploading ( Wix, Shopify, Amazon, Ebay, WooCommerce, Shopee, Lazada) 🔨 Customer Service, Live Chat Support, Email Handling ( the heart of all business ) 🔨 Social Media managing, Social Media post creating, (Facebook, Youtube, Instagram,) 🔨 Content creation 🔨 Video Editing - as I have my own Instagram account and I enjoyto edit my own video (Instagram account : Zfamily1226) 🔨 Tutor for small age 🔨 Translation - English to Chinese, English to Cantonese, English to Bahasa Malaysia ⚠️Languages : English, Chinese, Mandarin, Contonese, Hokkian, Bahasa Malaysia I have been working online since I graduated, so I have a lot of experience in online work. I am very interested in online work. Due to the epidemic, online work is more convenient and I enjoy it. I don't like to procrastinate, I have the ability to get things done by the specified time. Serving people is what I do, and helping people makes me happy. Why did I join Upwork? Due to the recent development of the Internet, more and more businesses have come into contact with and gradually switched to the online mode. I also think that online work is the future trend, so after passing the screening, I decided to use this good platform to increase my exposure. Let more people discover my specialty.
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    Content Creation
    English to Chinese Translation
    Microsoft Office
    Data Annotation
    Social Media Management
    Data Entry
    Health & Fitness
    Copywriting
    Mathematics
    Tutoring
    Sports & Fitness
    Translation
    Video Editing
  • $8 hourly
    A dedicated learner looking for opportunities to further enhance competencies, skills and to gain experiences. Able to work on own initiative and as a part of a team, as well as, adaptive to new environments and situations.
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    Social Media Engagement
    Active Listening
    Psychology
    PPTX
    Filing
    Word Processing
    Microsoft Office
    Data Entry
    Microsoft Excel
  • $15 hourly
    Jie Xuan is currently a committed undergraduate in IT involving computer networking and security, where passion and critical thinking can be applied to contribute to the continued growth and success of the company. She has completed her three-month industrial training (internship) and one of the Big 4 accounting firms in the world (EY) as an intern in the cybersecurity tech consulting department. Outside of work, Jie Xuan has 2+ years of experience in freelance English to Mandarin translation of novels and website content. Not only that, she also gained experience in copywriting while working as a customer service associate in Life Warehouse by assisting in the content creation for social media posts. Interested to touch base with Jie Xuan? Feel free to contact her!
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    Canva
    Copy Editing
    Data Entry
    Computing & Networking
    Chinese to English Translation
    Video Editing
    English to Malay Translation
    Editing & Proofreading
    Audio Recording
    Apple iMovie
    Digital Illustration
    Packaging Design
    Copywriting
    Translation
  • $25 hourly
    I have over 4 years of experience in handling CX and Operations. I am able to assist SMEs to enhance their customer experience from concept to implementation. I have worked under a few billion-based companies, handling their customer experience department and backend operations. I am focused on improving your business's workflow and implementing standards that suit your business.
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    Copywriting
    Data Analysis
    Adobe Illustrator
    Photography
    Audience Segmentation & Targeting
    Marketing
    Adobe Photoshop
    Search Engine
    Search Engine Marketing
    Public Relations
  • $5 hourly
    I have been in the customer service industry for more than 8 years. I am experienced in both sales and technical assistance.
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    Sales
    Recruiting
  • $15 hourly
    I am from Malaysia. Reliable and on time. These are the words my clients used to describe me. With 1 year of experience, my work consists of writing documents, business PowerPoint presentations, proofread documents and customer service. My Services: - Writing documents - Business PowerPoint presentation - Proofreading - Customer service My Tools: - Microsoft Word - PowerPoint - Microsoft Excel If you are interested with any of my services. Please do not hesitate to message me and discuss more on the project. Regards, Aida Farzana
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    Data Entry
    Voice Recording
    Malay
  • $10 hourly
    An experienced Sales Associate who has been working in Singapore for 7 years. Experiencing in making sales of high-costs items, product marketing and providing high quality of after-sale service.
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    Outbound Sales
    Sales Presentation
    Sales
  • $20 hourly
    im forex trader and computer servicing man. More than 5 years in this field. Profitable trader and care my clients well in forex market. I'm also very fluent speaking and writing in Tamil. I do some voice recording jobs in some projects.
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    Outbound Sales
    Typing
    Computer
    Sales
    System Maintenance
    Selling
    Keyboarding
    Server
    Computer Maintenance
    Microsoft Office
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