Remote-focused, adaptable and technology-proficient professional with experience in administrative support, data entry, digital services and client communication. Experienced in working independently with international clients and managing multiple tasks remotely.
Quick to learn new software and AI- powered tools, with strong attention to detail and a background in finance, banking and government administration.
As a dedicated and results-driven freelancer, I possess a strong ability to quickly learn and master new systems, ensuring efficiency and accuracy in every task I undertake.
CERTIFICATION
SAP S/4HANA Cloud Private Edition – Financial Accounting (Certified)
Beginner
SKILLS AS VIRTUAL ASSISTANT :
1. Virtual Assistance & Administration
2. Online Research
3. Adaptability & Flexibility
4. Technologically and AI proficient
5. Microsoft Office|Google Workspace
6. Generative AI & AI-Assisted Productivity
TOOLS :
1. MS Office Suite
2. Google Workspace
3. Canva
4. Capcut
5. Social Media
6. AI Platform
Virtual Assistance
System Administration
Task Creation
Booking Services
Task Coordination
Receptionist Skills
Email
Writing
Forum Posting
Poster Design
Social Media Account Setup
Social Media Content
Data Entry
Document Management System
Marketing
Loo M.
Cheras, Malaysia
$20/hr
5.0
30 jobs
As a freelancer based in Cheras, Kuala Lumpur, Malaysia, I am excited about the possibility of contributing to your team and leveraging my skills to support your projects. Person that wonderful to work with an exceptional expertise in sales and marketing. I’m Malaysia Chinese, able to speak Mandarin, Malay, English & Cantonese fluently. I am self-motivated, capable and also a very good team player. Bringing with me 16 years of comprehensive administrative experience gained in a dynamic multinational company. I am confident that my combined administrative and research skills position me as a valuable asset for any project requiring meticulous research administration. My proficiency in handling administrative tasks, coupled with advanced skills in Excel and Word, positions me as a valuable freelancer for your team. I’m skilled in cross-cultural communication and building client rapport.
I have successfully completed diverse projects for clients on Upwork, including:
• Experienced in online focus groups (FGD), AI-led interviews, healthcare research surveys, and consumer product studies. Detailed web and market research on Chinese consumer products, Korean beauty products, and the Malaysian department store market, including store visits and merchant interviews.
* Product trials & feedback collection – experienced in providing genuine consumer insights for beauty
• Performing inspections at educational centers and for company compliance in Kuala Lumpur.
• Represented clients at medical exhibitions, showcased products, and established valuable commercial partnerships. Trade Show & Market Research Experience – Conducted on-site research, participated in industry exhibitions, and developed strong vendor relationships.
• Translation & communication support – Experience in transcription and transcription (verbatim or clean read) Mandarin/Malay/English/Cantonese translation and cross-cultural communication
• Logistics & Organization – Experienced in handling document, inspections, and coordinating deliveries.
• Provided customer service and chat support for managing party venues.
• Participated in Singapore FGD (caregiver) and in attending Focus Group Discussion sessions (on-site or virtual) for consumer research and healthcare surveys. Worked as a virtual assistant, demonstrating strong organizational and communication skills, empathy, and adaptability.
I have attended a medical exhibition on behalf of clients, presenting products, building excellent commercial relationships, creating a contact database, and sourcing valuable market. Jobs I've had, I was an auditor and inspector for once. My job was to find things. Skilled in Identifying and Resolving Issues for Company Representation.
In summary, I experienced spans market research, inspections, and public relations, a versatile freelancer available for fixed-price contracts on Upwork. Am available for part-time or project-based roles. I look forward to contributing to your organization’s marketing and public relations efforts. I forward to discussing my qualifications further.
您好!我是美娜,姓呂,一名基于吉隆坡的自由职业者,流利使用普通話、廣東話、馬來話同英文溝通。作为一名多才多艺的自由职业者,我常驻吉隆坡,拥有超过16年的行政管理、研究和市场营销经验。我更倾向于固定价格合同,现可接受兼职或项目形式的工作。我有16年跨國公司行政經驗,專長市場推廣、銷售、客戶服務,亦曾為多間公司提供遙距客戶支援。
我在Upwork平台上成功完成了多项客户项目,包括:
• 语言能力:流利使用普通话、马来语、英语和粤语,便于与不同背景的客户和供应商沟通。
• 市场调研与展会经验:曾负责中国消费品、韩国美容产品及马来西亚百货市场的调研,并在医疗展会代表客户建立商业合作关系。AI 主持访谈、医疗健康研究、消费品研究及消费者洞察分析
• 馬來文、英文與中文(普通話/廣東話)之間的翻譯, 轉錄服務(逐字稿或精簡版本)
• 行政与合规检查:16年跨国公司行政经验,熟悉文档处理、合规检查及物流协调,确保高效执行任务。
• 客户服务与销售支持:提供在线咨询与客户支持,帮助管理派对场地运营并优化客户体验。
• 参与过 新加坡 FGD(Caregiver照护者),及 消费者与医疗调查焦点小组(现场/线上)及产品测试,提供真实消费者反馈。
我的服务:
市场调查工作(Market Research)
公关工作(Public Relations)
焦点小组讨论(FGD)
行政支持与合规检查 (Compliance Inspection)
客户服务与聊天支持(Customer Service & Chat Support
• 展会代表:参加医疗展会,展示产品、建立商业合作,并收集市场信息。
• 處理過訪談、會議及音頻內容,確保翻譯自然流暢、準時交付
• 协助文件处理、现场检查、流程审核及项目在吉隆坡教育中心和公司执行合规检查,确保运营符合标准。
• 客户服务:提供在线支持,管理派对场地,优化客户体验。
• 视频制作:定制宣传和教育视频,如零售店害虫控制指南。
我曾经担任审计员和检查员,主要职责是发现问题。擅长识别和解决公司代表性问题。
作為兩個細路媽媽,我完全喺屋企工作,彈性處理各種專案。我更傾向固定價格合同,亦可接受兼職或項目合作。我勤力、易合作,準備好幫助你嘅團隊取得成功。
Hai! Saya Anna Loo, freelancer dari Cheras, Kuala Lumpur. Saya fasih berbahasa Mandarin, Cantonese, Melayu, dan Inggeris. Dengan 16 tahun pengalaman dalam pentadbiran di syarikat multinasional, saya mahir dalam pemasaran, jualan, dan khidmat pelanggan.
Sebagai ibu kepada dua anak kecil, saya hanya bekerja sepenuhnya dari rumah. Ringkasan Pengalaman:
• Berpengalaman dalam penyelidikan pasaran (China, Korea, Malaysia)
• Pernah menjadi wakil pameran antarabangsa untuk produk perubatan
• Menjalankan audit pematuhan di pusat pendidikan dan syarikat di Kuala Lumpur
• Mahir dalam khidmat pelanggan dan pengurusan lokasi acara
• Menyediakan transkripsi & terjemahan (Bahasa Melayu ↔ Cina ↔ Inggeris) untuk audio
• Pernah mengikuti FGD di Singapura (penjaga) dan sesi Focus Group Discussion untuk kajian pengguna dan survei kesihatan (di lokasi/atas talian)
Terima kasih kerana mempertimbangkan saya.
System Administration
Microsoft Excel
Video Shoot
Market Research
Online Market Research
Consumer Research
Mystery Shopping
Public Relations
Survey Question
Sourcing
Image Sourcing
Office Administration
Data Entry
Virtual Assistance
Customer Service
Shwu Fei L.
Kajang, Malaysia
$8/hr
5.0
1 jobs
I'm good in organised and well-management. Learning and developing my Microsoft designing skills and also marketing as well as video editing.
Travel enthusiast whom driven by desire in exploring new places and challenges.
Data Entry
Virtual Assistance
Microsoft Project
Project Management
Administrative Support
Marketing Plan
Social Media Content Creation
Social Media Management
Piano Composition
Mailchimp
Email Outreach
Calendar Management
Job Scheduling Framework
Project Timelines
Appointment Scheduling
Travel Itinerary
Google Calendar
Nadiah S.
Georgetown, Malaysia
$6/hr
5.0
5 jobs
I am a medical graduate with experience working in a hospital. Though i am no longer practising, I bring strong skills in data handling, admin tasks, medical knowledge, and bilingual communication (English & Bahasa Malaysia).
I offer translation, writing, research, and virtual assistance. Im also up to any new prospects where I am very eager to learn. As a detailed oriented and reliable freelancer, I am commited to delivering high quality work, on time.
Im seeking flexible freelance work or tasks that allows me to focus on my children while contributing professionally.
Malay to English Translation
English to Malay Translation
Data Entry
Administrative Support
Virtual Assistance
Novel
Wing Lin W.
Cyberjaya, Malaysia
$5/hr
4.9
5 jobs
Hi, My name is Lin. I'm experienced in video editing, photography, and translation. If you're looking for a translation for a transcript for your video or paragraphs; even video editing, I can help. I have a certain knowledge of food and beverage as well.
For any enquiries, communication is important to me, so let's keep in touch.
Background:
-Malaysian; Multilingual, can speak English, Mandarin, Malay and Cantonese. Mother tongue is Mandarin and Cantonese
- Good communications in English and Mandarin
- Own a small online business since 2023
- Have the experience in Food and Beverages industry; used to work in restaurants
Skills and techniques:
- Able to do basic book keeping
- Have the experiences with dealing with suppliers, controlling social media to maintain my small online business
- Microsoft Excel, Microsoft Word, Microsoft Power Point, etc.
-Design and editing skills; Adobe Illustrator, Wondershare Filmora Video editing , Canva (self learned, not professional)
-Google drive, Gmail, Docs
- E-commerce & Advertising platform ,eg Instagram, Facebook
Video Editing & Production
Cooking
Photographic
Translation
Chinese
English
Cantonese
Transcript
Cheyenne L.
Kota Kinabalu, Malaysia
$15/hr
5.0
1 jobs
💼 About Me
Hi, I’m Cheyenne, a dedicated freelancer with a strong focus on helping businesses and individuals achieve their goals. I bring professionalism, clear communication, and reliable results to every project.
✨ What I Offer
High-quality work tailored to your specific needs
Attention to detail and commitment to deadlines
Solutions that save you time and add real value to your business
🔧 Skills & Expertise
Microsoft Office & Google Workspace
Excel/Sheets (data entry & reporting)
Calendar & Email Management
🤝 Why Work With Me?
Clients appreciate my proactive approach, ability to adapt, and focus on results. Whether it’s a short-term task or a long-term project, I ensure smooth collaboration and exceptional outcomes.
📌 Let’s Work Together
I’m here to help make your project a success. Feel free to reach out so we can discuss your goals and how I can support them.
Sales & Marketing
Mergers & Acquisitions
Canva
Data Entry
Copywriting
Translation
Beginner
Acquisitions
Outbound Sales
TikTok Marketing
Business Development
Virtual Assistance
Administrate
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