Hire the Best Project Planners
in Malaysia

Hi all. I’m currently an operational excellence specialist working in a MNC and who do product sourcing from China suppliers as a freelance job. Is your online store growing faster than you can keep up with? I provide comprehensive operational support for scaling e-commerce brands. From updating product listings to resolving customer complaints, I keep your digital storefront running seamlessly. Areas of Expertise: -Store Management: Uploading new products, writing descriptions, and adjusting inventory counts. -Customer Service: Resolving shipping delays, managing refunds, and answering product queries. -Order Processing: Tracking fulfillments and coordinating with suppliers or dropshippers.

As a freelancer based in Cheras, Kuala Lumpur, Malaysia, I am excited about the possibility of contributing to your team and leveraging my skills to support your projects. Person that wonderful to work with an exceptional expertise in sales and marketing. I’m Malaysia Chinese, able to speak Mandarin, Malay, English & Cantonese fluently. I am self-motivated, capable and also a very good team player. I would be an asset to any team. Bringing with me 16 years of comprehensive administrative experience gained in a dynamic multinational company. I am confident that my combined administrative and research skills position me as a valuable asset for any project requiring meticulous research administration. My proficiency in handling administrative tasks, coupled with advanced skills in Excel and Word, positions me as a valuable freelancer for your team. I have developed a strong proficiency in Microsoft Office, particularly Excel and Word, enabling me to navigate complex tasks efficiently even in fast-paced environments. I’m skilled in cross-cultural communication and building client rapport. I have successfully completed diverse projects for clients on Upwork, including: • Conducting detailed web and market research on Chinese consumer products, Korean beauty products, and the Malaysian department store market, including store visits and merchant interviews. • Performing inspections at educational centers and for company compliance in Kuala Lumpur. • Represented clients at medical exhibitions, showcased products, and established valuable commercial partnerships. Trade Show & Market Research Experience – Conducted on-site research, participated in industry exhibitions, and developed strong vendor relationships. • Experience in transcription and transcription (verbatim or clean read) • Translation between Malay, English, and Chinese (Mandarin/Cantonese) • Logistics & Organization – Experienced in handling document, inspections, and coordinating deliveries. • Provided customer service and chat support for managing party venues. • Participated in Singapore FGD (caregiver) and in attending Focus Group Discussion sessions (on-site or virtual) for consumer research and healthcare surveys. Worked as a virtual assistant, demonstrating strong organizational and communication skills, empathy, and adaptability. I have attended a medical exhibition on behalf of clients, presenting products, building excellent commercial relationships, creating a contact database, and sourcing valuable market. Jobs I've had, I was an auditor and inspector for once. My job was to find things. Skilled in Identifying and Resolving Issues for Company Representation. In summary, I experienced spans market research, inspections, video production, and public relations, a versatile freelancer available for fixed-price contracts on Upwork. I prefer fixed-price contracts on Upwork and am available for part-time or project-based roles. I look forward to contributing to your organization’s marketing and public relations efforts. I forward to discussing my qualifications further. 您好！我是美娜，姓呂，一名基于吉隆坡的自由职业者，流利使用普通話、廣東話、馬來話同英文溝通。作为一名多才多艺的自由职业者，我常驻吉隆坡，拥有超过16年的行政管理、研究和市场营销经验。我更倾向于固定价格合同，现可接受兼职或项目形式的工作。我有16年跨國公司行政經驗，專長市場推廣、銷售、客戶服務，亦曾為多間公司提供遙距客戶支援。 我在Upwork平台上成功完成了多项客户项目，包括： • 语言能力：流利使用普通话、马来语、英语和粤语，便于与不同背景的客户和供应商沟通。 • 市场调研与展会经验：曾负责中国消费品、韩国美容产品及马来西亚百货市场的调研，并在医疗展会代表客户建立商业合作关系。 • 馬來文、英文與中文（普通話／廣東話）之間的翻譯, 轉錄服務（逐字稿或精簡版本） • 行政与合规检查：16年跨国公司行政经验，熟悉文档处理、合规检查及物流协调，确保高效执行任务。 • 客户服务与销售支持：提供在线咨询与客户支持，帮助管理派对场地运营并优化客户体验。 • 参与过 新加坡 FGD（照护者），及 消费者与医疗调查焦点小组（现场/线上） 我的服务： 市场调查工作（Market Research） 公关工作（Public Relations） 焦点小组讨论（FGD） 客户服务与聊天支持（Customer Service & Chat Support • 市场调研：研究中国消费品、韩国美容产品和马来西亚百货市场，包括实体店考察和商户访谈。 • 展会代表：参加医疗展会，展示产品、建立商业合作，并收集市场信息。 • 處理過訪談、會議及音頻內容，確保翻譯自然流暢、準時交付 • 合规检查：在吉隆坡教育中心和公司执行合规检查，确保运营符合标准。 • 客户服务：提供在线支持，管理派对场地，优化客户体验。 • 视频制作：定制宣传和教育视频，如零售店害虫控制指南。 我曾经担任审计员和检查员，主要职责是发现问题。擅长识别和解决公司代表性问题。 问题解决：曾任审计员与检查员，善于发现问题并提供解决方案。 作為兩個細路媽媽，我完全喺屋企工作，彈性處理各種專案。我更傾向固定價格合同，亦可接受兼職或項目合作。我勤力、易合作，準備好幫助你嘅團隊取得成功。 Hai! Saya Anna Loo, freelancer dari Cheras, Kuala Lumpur. Saya fasih berbahasa Mandarin, Cantonese, Melayu, dan Inggeris. Dengan 16 tahun pengalaman dalam pentadbiran di syarikat multinasional, saya mahir dalam pemasaran, jualan, dan khidmat pelanggan. Sebagai ibu kepada dua anak kecil, saya hanya bekerja sepenuhnya dari rumah. Ringkasan Pengalaman: • Berpengalaman dalam penyelidikan pasaran (China, Korea, Malaysia) • Pernah menjadi wakil pameran antarabangsa untuk produk perubatan • Menjalankan audit pematuhan di pusat pendidikan dan syarikat di Kuala Lumpur • Mahir dalam khidmat pelanggan dan pengurusan lokasi acara • Menyediakan transkripsi & terjemahan (Bahasa Melayu ↔ Cina ↔ Inggeris) untuk audio • Pernah mengikuti FGD di Singapura (penjaga) dan sesi Focus Group Discussion untuk kajian pengguna dan survei kesihatan (di lokasi/atas talian) Terima kasih kerana mempertimbangkan saya🤗

I’m a Malaysian Chinese talent who is currently a full-time event host and planner, fluent in English & Chinese. With 7 years of experiences in event planning, I proactively plan event agenda and coordinate events for clients. In the past working experiences, I hosted various events including wedding events, company annual dinner, company grand opening, product launching, product roadshow, voice-over for clients in Malaysia & Singapore. Being a community manager for 2 years and an event planner for 6 years, I excel in time management, meeting deadlines, scheduling online/offline meetings effectively. Making sure every detail will be monitored and handled all the time. I am a lively and planning person. I thoroughly enjoy organizing and planning my own life and work, and I believe this quality would greatly benefit me in the variety of role. My work flexibility allows me to work with budgeting clients, ensuring accessibility for businesses or individuals of all sizes. I studied and lived in Taipei for 4 years and living in Malaysia for more than 30 years. This is my first time engaging clients on Upwork with different needs. Looking forward to collaborating with you soon! EXPERTISE: • Photo Editing (Adobe Photoshop, Adobe Illustration) • Video Editing (Adobe Premiere, Adobe After Effect, Aegisub Advanced Subtitle Editor) • Audio Editing (Adobe Audition, Audacity) • Microsoft (Microsoft PowerPoint, Microsoft Word, Microsoft Excel) • Social Media (Facebook, Instagram, XiaoHongShu) • Communicating App (WhatsApp, Line, WeChat) • Shopping App (Shopee, Lazada, TaoBao, Carousell) I can provide quality services of: • Personal Assistant • Business Development • Sales & Marketing • Product Sourcing & Market research from Malaysia • Translation ( English, Simplified/Traditional Chinese, Malay ) Proofreading • Travel planning (I've been to over 9 countries, 20 cities and just came back from Tokyo, Japan)

I specialize in English to Malay web localization (Malaysia) with LQA/QA review—natural Malay tone, UI-friendly phrasing, and consistent terminology across pages. Ideal for ongoing website/app updates and long-term localization workflows. What I do (English to Malay Localization): • Website/app localization and content updates • Translation + review (LQA), proofreading, and consistency checks • Glossary/terminology management (keep terms consistent across pages) • Style guide adherence and tone alignment (formal, friendly, brand voice) • Web/UI-friendly phrasing (clear, natural, not “literal translation”) • QA notes for improvements (awkward phrasing, missing context, UI limits) Industries I’m comfortable with: • Sports & lifestyle (including golf/sports content) • Education and training content • Business, general web content, community programs How I work (fast & reliable): I confirm tone + target audience + glossary (if any) I translate and review for natural Malaysian Malay I run consistency checks (terms, numbers, UI text length) You receive clean final copy + optional QA notes Also available (optional): Program documentation and reporting (EN/BM) for clients who need proposals, SOPs, or progress reports alongside localization. Send your text/link, word count, and deadline. I’ll reply with a fixed quote or a monthly retainer plan for ongoing updates.

Looking for a tech-savvy project manager who can bridge the gap between IT and business operations? You’re in the right place. I specialize in Agile SDLC, Scrum, and Kanban, helping businesses streamline operations, optimize workflows, and execute projects efficiently. From digital transformations and resource planning to risk management, I ensure projects stay on track and deliver measurable results. I’m detail-oriented, organized, and results-driven, with hands-on experience across a variety of project management tools. I also leverage automations, data analysis, and process optimization to enhance efficiency and improve project outcomes. My goal is always to integrate smart solutions that drive agility, precision, and measurable impact. Services Offered Project Management & Implementation: Tailored frameworks to track timelines, manage deliverables, and align initiatives with business goals. Tools: Smartsheet, Monday.com, Asana, ClickUp, Jira Process Optimization & Automation: Streamlining workflows, automating tasks, and integrating systems to save time and reduce errors. Tools: Asana, ClickUp, HubSpot, Celigo, Boomi Agile & Scrum Implementation: Sprint planning, backlog management, and Agile ceremonies for faster, flexible delivery. Tools: Jira, ClickUp, Monday.com CRM & ERP Implementation: Full-cycle deployment from needs assessment to rollout for CRM and ERP systems. Tools: Salesforce, Dynamics 365, HubSpot, Monday CRM, Zoho CRM, Acumatica Data Analysis & Reporting: Real-time dashboards and reports to support strategic, data-driven decisions. Tools: Tableau, Power BI, Excel, Smartsheet, Google Sheets E-Commerce & Retail Tech Enablement: Optimizing online storefronts, integrations, and catalogs for DTC and B2B growth. Tools: Shopify, Shopify Plus, BigCommerce, Shopify Collective, NuOrder, RepSpark Supply Chain & Logistics Management: Warehouse, shipping, inventory control, and ERP integration for operational efficiency. Tools: 3PL, Acumatica, Deposco, Celigo Stakeholder & Team Collaboration: Cross-functional alignment, real-time updates, and seamless communication across departments. Tools: MS Teams, Slack, Google Workspace, Microsoft SharePoint I’m ready to help you achieve your business objectives efficiently and effectively. Send me a note and let’s discuss your requirements and how we can collaborate.

I am a QC Chemist with six years of experience in analytical chemistry and quality assurance. My background includes roles in R&D and quality control, where I honed my skills in data analysis and problem-solving. I specialize in applying scientific principles to ensure product safety and efficacy, leveraging a detail-oriented approach to achieve precise and reliable results. My expertise extends to collaborating with cross-functional teams to drive innovation while maintaining strict compliance with industry standards. I thrive in dynamic environments where I can contribute to scientific discovery and continuous improvement. If you need a dedicated professional who can enhance your quality assurance processes and deliver high-quality solutions, let’s connect and discuss your project.