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I am a full stack (Certified Magento 2 / PHP / Shopify / WordPress), Web Developer, with more than 14+ years experience of eCommerce Projects and Web-based applications development. 200+ Magento Contracts and 6000+ Hours successfully worked experience with Upwork. 💎 𝐌𝐘 𝐒𝐊𝐈𝐋𝐋𝐒: ✅ Magento 2 theme installation and customization ✅ Experience in Magento Single, Multi-Store, Multi-Vendors projects development with Magento 2 Community, Enterprise and Cloud versions ✅ Migration from Magento 2 to Shopify, WordPress to Magento 2, WordPress to Shopify to vice versa ✅ Integrations and data sync between Magento 2 and SAP ERP, Ship station or any other 3rd party systems ✅ GraphQL, REST, SOAP API development ✅ Upgrade Magento 2 to Latest version and security patches apply ✅ Custom Magento Development ✅ Magento Extension/Plugins Development ✅ Magento Integration and Maintenance ✅ PSD to Magento Conversion ✅ Custom Magento Template Design and Development ✅ eBay and Amazon Product and orders real time Sync 💎 Benefits of Hire to Me: ✅ Skilled professionals ✅ Flexible Hiring Models (Daily/Weekly/Monthly) ✅ Flexible Payment Methods ✅ 24 x 7 Technical Support ✅ Cross-domain expertise 💎 Why to Hire Me ? ✅ Experienced Certified Magento 2, Shopify, WordPress Developer. ✅ I available for dedicated working solely for you ✅ Seamless integration of third party applications using Magento API ✅ Prompt and transparent communication via IM, email, whatsapp, skype, phone etc.. ✅ Get uninterrupted and round the clock technical support from experts ✅ 100% satisfaction guaranteed ✅ Quality assurance & on time completion of the projects ✅ Daily / weekly report submission to keep you updated with work I have worked on a variety of projects, both as a team member and team lead. At this stage of the career, I have handled projects that can be considered as complex. I am confident of delivering projects on time and meeting the quality criteria. I also have good experience in AWS, Digital Ocean, Web Hosting and Server Administration (VPS, Dedicated, WHM and WHMCS).

Most communities don’t fail because of bad content. They fail because there’s no engagement system behind them. Members join. They scroll. Then they disappear. I help coaches and course creators transform quiet platforms into high engagement, revenue generating communities on Mighty Networks, Circle, and Skool. Not just setup. Not just structure. But strategy, retention, and monetization built in from day one. I’m a 𝗙𝘂𝗹𝗹-𝗧𝗶𝗺𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿 & 𝗖𝗼𝘂𝗿𝘀𝗲 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝘀𝘁 who has helped 𝟭𝟬𝟬+ 𝗰𝗼𝗮𝗰𝗵𝗲𝘀, 𝗰𝗿𝗲𝗮𝘁𝗼𝗿𝘀, 𝗮𝗻𝗱 𝗳𝗼𝘂𝗻𝗱𝗲𝗿𝘀 launch, grow, and optimize high-impact online programs. Instead of just setting things up, I bring 𝗲𝗺𝗽𝗮𝘁𝗵𝘆, 𝗰𝗹𝗮𝗿𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗮 𝗽𝗿𝗼𝘃𝗲𝗻 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, ensuring your platform isn’t only functional it’s designed to convert, retain, and scale. 😵‍💫 𝗪𝗛𝗘𝗥𝗘 𝗠𝗢𝗦𝗧 𝗖𝗥𝗘𝗔𝗧𝗢𝗥𝗦 𝗚𝗘𝗧 𝗦𝗧𝗨𝗖𝗞 DIY setups often lead to messy platforms, low engagement, and lost revenue. That’s why I use my 3-Phase Success Framework to take you from idea → launch → long-term growth. 🚀 𝗧𝗛𝗘 𝟯 𝗣𝗛𝗔𝗦𝗘𝗦 1️⃣ Starter (Idea → Plan) ✔ Define course/community purpose ✔ Map the ideal member/student journey ✔ Choose the right platform & tools ✔ Plan launch + monetization strategy 2️⃣ Builder (Ready to Launch) ✔ Full setup on Circle, Kajabi, Skool, Mighty Networks ✔ Course & content organization ✔ Automations, onboarding, and email sequences ✔ Pricing models & event strategies ✔ Templates + SOPs for a smooth backend 3️⃣ Optimizer (Already Live) ✔ Redesign flow & member experience ✔ Boost engagement & retention ✔ Transition from free → paid models ✔ Revive low-activity groups ✔ Train your team & create SOPs 🤖 𝗔𝗜-𝗣𝗢𝗪𝗘𝗥𝗘𝗗 𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗜𝗘𝗦 (optional) I integrate AI workflows to save you hours on content creation, segmentation, and follow-ups so your systems scale while you focus on people. 🛠️ 𝗧𝗢𝗢𝗟𝗦 & 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦 Circle.so • Kajabi • Skool • Mighty Networks • ConvertKit • Beehiiv • Substack • Teachable • Thinkific • GoHighLevel 💡 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗛𝗜𝗥𝗘 𝗠𝗘 ✅ Strategic design from Day 1 ✅ Clean, simple member journeys ✅ Systems built for scale & automation ✅ Ongoing support — not just setup ✅ Focused on results, not tasks 📩 𝗟𝗘𝗧’𝗦 𝗕𝗨𝗜𝗟𝗗 𝗬𝗢𝗨𝗥 𝗩𝗜𝗦𝗜𝗢𝗡 Whether you’re starting from scratch or revamping an existing community, I’ll help you create a space people love and pay to be part of. 👉 Message me today for a free strategy chat or community audit. Community builder, Community manager, Online community expert, Community strategist, Community engagement, Community setup, Community growth, Community operations, Membership site expert, Paid community expert, Digital product setup, Creator community builder, Subscription setup, Membership funnel, Community onboarding, Community retention. Circle.so expert, Circle community setup, Circle community manager, Circle automation, Circle course setup, Circle membership setup, Circle integration. Mighty Networks expert, Mighty Networks setup, Mighty Networks community manager, Mighty Networks courses, Mighty Networks memberships, Mighty Networks automation. Skool expert, Skool community setup, Skool classroom setup, Skool gamification, Skool membership funnel, Skool community manager. Whop expert, Whop storefront setup, Whop product listing, Whop membership setup, Whop automation, Whop community integration. Zapier expert, Make. com expert, Automation specialist, Payment automation, setup, CRM integration, Funnel automation, Email automation, Onboarding automation. Course

Hi, I'm John , a Virtual Assistant and Operations Specialist with 8+ years of customer support experience and 5+ years in leadership and back-office operations for U.S.-based companies. I help busy business owners and teams stay organized, accurate, and on top of their operations by taking admin, scheduling, CRM, and finance tasks off their plate. What I can help you with: Calendar management, appointment setting, and scheduling CRM data entry, auditing, and accuracy checks (GoHighLevel, Jobber, Housecall Pro, ClickUp, Booking Koala) Invoicing ,creating, submitting, and tracking payment status Customer service and client communication (email, chat, phone) Team coordination and workflow/process documentation Slack and project management tool support (ClickUp, etc.) Why work with me: 2+ years as an Operations Manager for a U.S. cleaning company, managing scheduling, dispatch, and quality control Recent hands-on experience auditing CRM data and handling end-to-end invoicing for U.S. clients 20+ person team leadership experience (Verizon Wireless, Uber Rides US) Detail-oriented , my recent roles are specifically about catching errors and keeping records accurate Reliable, organized, and comfortable working independently across time zones I'm easy to communicate with, quick to learn new tools, and genuinely care about helping your business run smoother. Let's talk about what you need and how I can help.

Executive & General Virtual Assistant | Digital Marketer, Operations, Admin & Project Management Specialist Hello! I’m Noman, an MBA-qualified Executive/General Virtual Assistant with 5+ years of experience supporting CEOs, startups, and entrepreneurs across diverse industries. I specialize in operations management, administrative support, project coordination, and client communication, helping businesses stay organized and run smoothly. I’m proactive, detail-oriented, and results-driven, someone who takes full ownership of tasks, communicates effectively, and ensures everything is completed on time and to a high standard. Professional Experience Highlights: 🔹 Voomi Supply – Team Leader & E-commerce Virtual Assistant Led a team of 7 and managed product listings across Amazon, Walmart, and Shopify. Created product catalogs, performed regular audits, optimized listings, and tracked inventory. My work improved product visibility and sales consistency across all platforms. 🔹 Cognitive Generation Enterprises (CGE) – Executive Assistant Supported the CEO with data entry, research, scheduling, and record management using ClickUp. Maintained team workflows and ensured projects were completed accurately and on schedule. 🔹 SSP Residential Renovations – Admin & Social Media Assistant Managed calendar scheduling, property bookings, and social media accounts. Used Trello and Asana to track tasks, publish posts, and ensure quick responses to client inquiries. 🔹 Highkey Enterprises – Operations & Marketing VA Handled email marketing, invoicing, payroll, and CRM management using Notion, Basecamp, and GoHighLevel, improving internal coordination and financial organization. 🔹 Decimalytics – Executive Virtual Assistant Assisted with project tracking and client communication through Breeze CRM, keeping timelines updated and ensuring deliverables met quality standards. 🔹 Simpletal AI – Onboarding & Data Entry VA Supported the onboarding process by entering client information into DocuSign, GoHighLevel, and Asana, ensuring accuracy and timely submissions for smooth client setups. 🔹 Blue Land Properties & Cleaning on Call – Admin & HR Support Managed client communication, invoices, scheduling, and HR records. Coordinated with cleaning teams to ensure prompt service and maintained clear communication with clients. 🔹 Block Street Homes – Property Co-Host & Operations Assistant At Block Street Homes, I worked as a Co-Host, managing Google Sheets to track property availability and bookings. I coordinated cleaning schedules, ensuring properties were ready for the next guests, and handled maintenance issues, plumbing, AC, and electrical problems- by contacting the appropriate vendors and resolving them efficiently. My proactive communication and organization helped keep operations seamless and guests satisfied. Core Strengths Executive & Administrative Support Operations & Property Management Project Coordination & Workflow Optimization E-commerce Product & Catalog Management CRM & Data Organization Client Onboarding & Customer Support Team Leadership & Task Delegation Invoicing, Research & Reporting Tools & Platforms GoHighLevel | ClickUp | Trello | Asana | Monday,com | Notion | Basecamp | Breeze CRM | Google Workspace | Microsoft Office | Shopify | DocuSign Let’s Work Together! Suppose you’re a busy entrepreneur or business owner looking for a reliable, organized, and self-motivated Virtual Assistant. In that case, I’m here to help streamline your operations, manage your workflows, and handle the day-to-day details, so you can focus on growing your business. Thank you!

Every unresolved support ticket is a customer deciding whether to stay, or switch to your competitor. With 6+ years helping Ecommerce (Shopify) and SaaS businesses reduce churn, speed up ticket resolution, and build CRM systems using HubSpot, Gorgias, Zendesk and GoHighLevel, I don't just support your customers, I help you keep them. 🔹 What I've Delivered: 👉Customer Support | Gorgias · Zendesk · HubSpot Managed 100+ tickets daily across email, and chat, reducing average first response time to under 2 hours through smart escalation workflows and SLA management. 👉Ecommerce Support | Shopify Handled order management, refunds, returns, PayPal/Klarna disputes and chargebacks for Shopify stores maintaining a 95%+ customer satisfaction score across post-purchase interactions. 👉SaaS Customer Success & Onboarding Onboarded 50+ SaaS users with structured onboarding flows that improved product adoption and reduced early churn by 25% within the first 90 days. 👉Retention & Churn Prevention Built re-engagement campaigns and proactive lifecycle touchpoints that helped retain 78% of at-risk accounts before they churned. 👉CRM Setup & Optimization | HubSpot · GoHighLevel · Airtable · Mondaycom Designed and automated CRM pipelines, tagging systems and reporting dashboards that gave teams full visibility into the customer journey, cutting manual follow-up time by 6 hours per week. If your support operation feels reactive, or you're losing customers you could have kept, I can fix that. Send me a message and let's talk about what your business needs. Best, Esther

Greetings! I have 13 years of experience in providing excellent customer service, and for the past 6 years, I've been helping business owners save time by managing customer inquiries, handling email support, moderating online communities, responding to social media messages and comments, keeping daily operations running smoothly, and performing ad hoc tasks. 𝐂𝐡𝐞𝐜𝐤 𝐦𝐲 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐭𝐨 𝐬𝐞𝐞 𝐢𝐟 𝐈'𝐦 𝐚 𝐠𝐫𝐞𝐚𝐭 𝐟𝐢𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬' 𝐧𝐞𝐞𝐝𝐬. 👇 📌 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Let me handle all incoming tickets so you can free up your time and focus on other areas of your business. I have experience in creating macros to make my work more efficient but I also know how and when to personalize my responses. I have used a wide range of ticketing platforms such as Gorgias, Freshdesk, Zoho Desk, ZenDesk, eDesk, Gmail, Zohomail, Zoho TeamInbox, HubSpot, and Gladly. I've handled several e-commerce stores that are using: ✔ Shopify ✔ ClickFunnels ✔ Kajabi ✔ Amazon Seller Central ✔ Walmart Seller Center ✔ WooCommerce ✔ Faire 📌 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I currently help manage one of the largest paid and free communities on Skool, as well as a Discord community. My responsibilities include member onboarding, assisting with Skool invitations, membership cancellations, course access issues, community moderation, and customer support. I also help create a welcoming and engaging environment by responding to member inquiries and ensuring a positive community experience. The tools I have experience using are: ✔ Skool ✔ Discord ✔ Facebook Groups ✔ GHL 📌 𝐅𝐨𝐫𝐮𝐦 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: I worked with an independent app developer who created a third-party Shopify app designed to help merchants overcome Shopify's native bundling limitations. The app enabled store owners to create product bundles and mix-and-match offers, helping them increase sales and improve the customer shopping experience. Through community engagement, I helped increase awareness and adoption of the app among Shopify merchants. 📌 𝐎𝐫𝐝𝐞𝐫 𝐅𝐮𝐥𝐟𝐢𝐥𝐥𝐦𝐞𝐧𝐭: I have utilized different tools such as Oberlo, DSer, Printful, Gooten, DSer, Printify, Gelato, FramesNow and more. 📌 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I have been doing social media moderation and management. I have utilized CoSchedule and Canva to make social media posts. 📌 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I have experience as a Project Manager, utilizing platforms such as: ✔ Asana ✔ ClickUp ✔ Trello ✔ AirTable ✔ Google Sheets, Google Slides, Google Doc ✔ Notion 📌 𝐎𝐭𝐡𝐞𝐫 𝐚𝐝-𝐡𝐨𝐜 𝐭𝐚𝐬𝐤𝐬: Here's a list of other virtual assistance experiences I have: ✔ Scheduling emails in ActiveCampaign ✔ File management ✔ Calendar management ✔ Working for a law firm and drafting letters of protection and letters of representation ✔ Data entry and lead generation ✔ Cold emailing ✔ Issuing refunds via Shopify, PayPal, Stripe, WooCommerce ✔ Transcription ✔ Summarizing medical reports, creating medical forms ✔ SEO keyword search using Google Keyword Planner ✔ Optimizing meta tags and meta descriptions ✔ Using 3PLs such as ShipBob, ShipHero, Montaportal, Australia Post ✔ Responding to Shopify chargebacks and PayPal claims ✔ Creating sales reports ✔ Product Research (Aliexpress and Amazon) ✔ Product Listing (eBay, Amazon Seller Central, WooCommerce and Shopify) 📌 𝐎𝐭𝐡𝐞𝐫 𝐰𝐨𝐫𝐤 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬: From 2013 to 2019, I worked in the corporate world. I was an Evaluator/Proofreader for an Education company, and most of my experience is related to customer service and admin jobs in various call center companies. I have worked as a Back Office Admin Staff for Macquarie Bank and Walmart, as well as a Customer Service-Technical Support Representative for AT&T U-Verse, Verizon (Postpaid Wireless), Comcast, Uber (Northern America) and Lazada Singapore. ✨✨ I am flexible, open to new changes, and a fast learner. I don't want to bore you with my profile description so if you'd still like to learn more about my competency and reliability, feel free to go through my reviews. ✨✨