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Rating is 4.8 out of 5.
4.8/5
based on 153 client reviews
  • $15 hourly
    Expert in Zendesk, Freshdesk, Salesforce, Magento, Desk.com, Monday.com and QuickBase. Previously worked in Amazon, Fashion Industry and Technical Support for Web Application. A Project Manager and a Customer Support in a Translation Company in Australia. Quick, very efficient, hardworking and responsible. I can do these tasks for you. Administrative Task (Data Entry, Typing Jobs, Research) Personal Task Email Management Website Management Social Media Management Calendar Management Lead Generation Data Management Project Management Store Management ( Shopify, Ebay, Amazon ) Customer Support ( Email, Chat, Ticket) Experiences/Responsibilities: - Microsoft Suite - Google Analytics Tracking and Reporting - Social Insights (Sprout experience a plus) - Google Ad Manager Reporting - Affiliate Reporting (AvantLink, Trackanomics) - Various other reporting needs - Live campaign tracking - Updating project management tool (Monday.com) - Fluent in English - Incredibly detail-oriented - Organized and able to keep up with fast-paced media environment
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    Google Analytics
    Intercom
    Microsoft Outlook
    Social Media Advertising
    Magento 2
    Customer Acquisition
    Salesforce CRM
    Staffing Needs
    Customer Support
    Zendesk
  • $55 hourly
    🏆 Top 1% Talent on Upwork ✅ Fluent English 🔥 Fast response time 100+ Project completed Drupal is the main era of my expertise. I played a lot with Drupal (Custom Back-end, front-end, custom module/theme development, hooks/api's/extending classes). I am aware of all technicalities of Drupal Development, whether it is Drupal 6, Drupal 7, or Drupal 8. I am aware of the fact that Drupal 8 is totally different from D6/D7 in terms of coding. But I loved the architecture and coding standards that D8 offers. Other Skills: PHP (PHP 5 and PHP 7) WordPress (Great Command on Front-end Theming, Backend Plugin Development ) CiviCRM (worked on custom extensions too) Solidity/ Token/ erc20/ bep20/trc20/ NFT marketplace/ smart contract/ Crypto exchange/ dex development Laravel Codeigniter Cake PHP Huge Framework Node JS Angular ReactJS Bootstrap/Foundation/ HTML5 jQuery/JS Ajax SCSS/LESS/CSS My plus factor is that my husband is UI/UX Developer, so I never have to seek any designing help from outside. So, I would be like a complete Development package. Having a good logical and understanding level let me handle any kind of development work very easily. As Technologies keep changing, so is necessary to keep yourself updated with the latest market trends, and it is not possible without a good command over logics. When you come to me with a concept in your mind, I will be for sure able to turn your ideas into reality. Price is negotiable for long term contracts!!
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    Bitrix24
    PHP
    Database Development
    Plugin Development
    Drupal
    Google APIs
    CiviCRM
    Website Customization
    Mobile App Development
    LeSS Framework
    WordPress
    Bootstrap
    jQuery
    Sass
    Bitbucket
    Node.js
    Git
  • $75 hourly
    I am a professional freelance writer and career coach with extensive experience across various online publications (Medium, Wanderlust, LinkedIn, etc). With over 10 years of experience in the career-coaching, travel, mindfulness, yoga and lifestyle space, my writing has been featured online and in print. In career coaching, I focus on helping professionals update their resumes, write cover letters, prepare for interviews and apply to either jobs or graduate schools. I have had great success achieving my clients goals and getting them jobs at top-tier companies and schools (i.e: Google, Amazon, Harvard, MIT, Insead, and more) I love writing articles that relate to the masses and draw people into whichever publication I'm writing for. I can write on a variety of topics and take time to thoroughly research each topic to make sure the message is accurate and engaging. I have done copywriting and copyediting, website content creation, content management, and team management on top of my writing services. I have managed large teams of independent writers and coordinated content management strategy across the entire lifecycle (topic creation, calendaring, editing and managing content, and publishing). Let's work together!
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    Content Writing
    Content Strategy
    Content Management System
    Management Skills
  • $56 hourly
    So you have found me, huh? 🤔 Here is how I can help you: ✅Project planning and setup in ClickUp, Monday.com, Notion, Jira, Asana, Hubspot ✅Operations management, Workflow and process design, creation and integration of SOPs ✅Product Requirements Documents (PRD), Business Requirements Documents (BRD) user stories ✅Project evaluation, estimation, workflow creation and Sprint setup ✅Ongoing team coordination, time management ✅Task distribution, evaluation, productivity calculation ✅Team onboarding and training ✅Reporting Why should you consider my candidacy? ✔️7+ Years work experience in management positions ✔️100 + size international team management experience ✔️77 + successful projects completed in IT ✔️Deep understanding of Scrum Framework and practices ✔️Jira, Asana, Hubspot, Trello, ClickUp, BaseCamp and other management framework proficiency ✔️Productivity, Proficiency, Strict Time Management ✔️Flexible availability Thanks for coming this far exploring my profile 😎👌 First of all, management is my passion, and whoever tells you that management is boring and managers are the enemies of employees, don't believe them. I love taking complicated projects and get maximum out of team, at the same time providing fun and satisfaction to all stakeholders of the process. My passion towards management combined with problem-solving mindset, excellent communication abilities and military organizational skills have helped me setup and manage different projects through all my career. I have worked in both small and big teams in local companies, as well as managed international teams remotely through several time zones. For any more questions or personal revelations just shoot me a message, I am always ready to help a prospective project! #clickup #monday.com #notion #businessconsultant #businessoperations #business #consultant #businessadvisor #projectmanagement #taskmanagement #asana #hubspot #businessops #businessoperationsmanager #productivity #efficiency #optimization #itprojectmanagement #itprojectmanager
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    Management Skills
    Operations Management Software
    Business Management
    Business Operations
    ClickUp
    Notion
    Marketing Management
    Startup Consulting
    Agile Project Management
    Project Management
    Team Management
    Business Coaching
    Business Plan
    Product Management
    Management Consulting
  • $15 hourly
    If you need a skill-full rigorous Test Engineer with attention to detail - you are in the right place. ✔ 9+ Years of hands on experience in Software testing (Manual, Automation, API & Mobile app) ✔ Expertise in all types of testing - Usability, Smoke, Sanity, Functional, System, Integration, Regression, Compatibility (OS/Browser), User acceptance Testing (UAT), Load & Performance Testing. ✔ Good experience in creation of Test Plan, Test Strategy, Test Cases Designing , Test Execution, Test Result Reports. ✔ Reporting Defects , Root Cause Analysis of the defects found, Planning Bug Triage Meetings and assisting developers in defect analysis/reproducing. ✔ Test Environment creation - Creating test data for both Manual and Automation test script across QA/STAGING and PRODUCTION environments. ✔ Vast experience in Test case execution across all the environments -QA/STAGING/PRODUCTION. Web & Mobile Automation -------------------------------- ✔ 5+ Years of experience in Web Automation using Selenium Web-drivers ( Java & Python) along with TestNG framework & Serenity with Cucumber (BDD). ✔ 3+ Years of experience in Mobile automation using Appium. ✔ Expert in analysing and setting up automation frameworks( Hybrid, Keyword & Data driven). ✔ 5+ Years of experience in Manual Testing. API Testing -------------- ✔ Good experience in testing API's using tools like Postman. ✔ API Automation using Postman, REST Assured, JMeter & SoapUI. Load & Performance Testing ---------------------------------- ✔ Load & Performance Testing using tools like BlazeMeter and JMeter. Mobile App Testing --------------------------------- ✔ Native Apps testing on Android and iOS platforms Tools (Defect Tracking, Test Case Management & Others) --------------------------------------------------------------------- ✔ JIRA, Trello, HP-ALM, Mantis & Bugzilla ✔ Bitbucket, GitHub, GIT, Jenkins ✔ BrowserStack, Firebug Domain Experience ------------------------ ✔ eCommerce Applications(WordPress, Magneto, OpenCart), Healthcare , HCM applications, Mobile applications, Game applications, Banking, Online Shopping, Salesforce, Telecom, ERP, CRM, ERP & Cloud Applications, SAAS Additional Achievements ------------------------------- ✔ Ability to work under pressure, prioritise the work and multi-task efficiently independently or in a team. ✔ Available 40 hrs/week or more if required. Why I am here: ------------------------------- • To improve application Quality • To make sure applications works as expectations • To make sure applications are easy to use for the User • To help in delivering the Quality application within the timeline. Software Testing is not only my passion, but it is also my hobby. I believe in the process and product quality and do my best to achieve both. (Vinod Reddy)VR
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    Software QA
    Selenium
    Payment Processing
    Regression Testing
    Web Testing
    Functional Testing
    Trello
    Manual Testing
    Beta Testing
    Usability Testing
    Game Testing
    Mobile App Testing
    API Testing
  • $30 hourly
    I help small e-commerce businesses, that can't catch up with all the work and would like to increase ROI (Return on Investment). What sets me apart from other e-commerce project managers is that I accept every project as if it is my own. So you will have a stable partner that shares your goals and visions. ° Everyone says that they are problem solvers. But no one thinks that if something creates problems regularly, it can be fixed or eliminated. I don't solve problems by treating the symptoms I treat what creates them. What are you waiting for? Hit the green button and let's talk about how to make your project greater!
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    CSS
    Python
    WordPress
    Shopify
    HTML
    WooCommerce
    Product Management
    Agile Project Management
    Asana
    Trello
  • $165 hourly
    Expert-Vetted UpWork talent with over $1,000,000 earned and 99% Success rate and tens of thousands of professional consulting and implementation hours (total, including UpWork and non-UpWork). While I am NOT the cheapest, I bring a level of cross-platform experience and industry knowledge of all Project Management platforms. Certified Solutions Partner: Zoho: 8 years Experience Zoho Authorized Partner Zoho CRM Certified Zoho Projects Certified Zoho Creator Certified Wrike: 3 years Experience Authorized Reseller Partner Authorized Channel Partner Authorized Deployment Partner (the only partner that holds all 3) Wrike Integrate Specialist Certification Wrike Advanced Analytics Certification Smartsheet: 3 years Experience Silver Smartsheet Aligned Partner (over 20 certifications) Monday: 4.5 years Experience Channel Partner Monday Master Certification Monday CRM Certification Monday Dev Certification Monday Product Specialist Certification Teamwork: 2 years Experience Enablement Partner Sales Partner Technology Partner ClickUp: 2 years Experience Enablement Partner Strategic Partner ClickUp Pro Certification Not every software is perfect and some are more suited to one business model than others. I help take out the guesswork by consulting with the client on their exact needs, recommending a software solution, or recommending the solution for their current software, to maximize efficiency. My goal is to collaborate with new and exceptional clients and bring them effective project management solutions to overcome their challenges or project requirements. I work with a suite of off-the-shelf products to help companies utilize these to their fullest potential. My general process involves data extraction & process documentation and implementing Project Management tools. I help companies and individuals reduce cost and overhead with efficient project management & tools by tailoring my approach based on resources (people & systems), communication and processes. My skills to accomplish this and bring about a strong job performance include effective organizational communication, a strategic mindset, and the ability to creatively tackle problems with an upbeat attitude. Whether using existing resources or building new systems and operations, I add value through my strategic mindset and actions to ensure lasting results.
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    Asana
    Agile Project Management
    ERP Software
    Process Improvement
    Task Automation
    CRM Software
    Automated Workflow
    Smartsheet
    Zoho Platform
    Zoho CRM
    Wrike
    Process Optimization
  • $80 hourly
    Extremely customer-focused business and technology professional with 10+ years of experience in digital marketing, eLearning, project management software development and process improvement. Skilled in leading highly complex solutions, leading cross functional teams while delivering projects under budget on time. I have a proven track record of delivering excellence, improving ROI, and increasing sales. Skills Summary • Solid project management experience, an agile software development methodology expert • A digital marketing expert. Proven track record of improving conversion rates • E-learning expert, SCORM Package deployment, and troubleshooting skills • Software Quality Assurance guru, web and mobile apps, home grown systems • Proven track record of implementing large scale ERP systems implementation, SAP, Oracle • Budgeting forecasts and analysis, financial reporting, variance analysis • Leading from the front! Manager of the resources, and leader of the people • Excellent communicator, extremely organized and structured.
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    Adobe Captivate
    Moodle
    Articulate Storyline
    Information Security
    Risk Assessment
    Software Testing
    SAP ERP
    Agile Project Management
    Business Analysis
    Project Management
  • $20 hourly
    ⭐️ Top Most Success Badge by Upwork - "Expert-Vetted ⭐️ 🌟 5 Star Client Ratings 🏆 Member of Upwork's Expert Vetted Program - top 1% of the Upwork talent pool (there are 18m registered accounts) 🌟 Certified "Top 1%" QA Lead/Project Manager - Handpicked by Upwork Experts 🏆 100% Job Success from past 10 years ⏰ Total 37,000+ hours Up Work History. 🥇 Response time ideally between a few minutes. ✅ Dedicated full time QA Lead/Project Manager. ✅ Catering to a vast industry domain, such as e-commerce, tourism, education, telecommunication, real estate, fitness, Health, Finance and many more, with a cent percent commitment to the timely delivery and a fine eye for the precision! 🌟Project Management🌟 # Have extensive experience in managing software development teams working in an Agile environment and using various technologies related to web and mobile application development. # Have extensive knowledge and experience with Jira Work Management, Jira Software and Jira Service Management. 🌟 Over 12 years of relevant experience in 🌟 💡 Manual and Automation Testing on Web based applications 💡 Experience in testing ( Manual + Automation) iPhone android applications 💡 Efficient in Smoke Testing, Black-box-testing, Regression-testing, Functional-testing, Usability-testing, Database-testing, User acceptance-testing, Load Testing, Security Testing, Cross-browser Testing 💡 Checking compliance with requirements, finding defects, logging and tracking them, performing validations of fixes and regressions, logging enhancements, creating documents/tools to improve the testing processes, reviewing 💡 Expertise in all stages in testing SDLC (i.e. Scheduling, Test design which includes test case design, test execution, test reporting by using test summary report then analysis of the found defects). 💡 Having Good knowledge in Software Development Life Cycle, Agile Development, Test Life Cycle and Defect Management Process. 🌟 Duties: 🌟 💡 Testing software to identify and resolve problems from a end users perspective. 💡 In charge of testing developed software against specified requirements. 💡 Accurately monitoring and recording results in test documentation. 💡 Preparing detailed test plans, acceptance criteria and test scenarios for each project. 💡 Liaising with developers and programmers to swiftly resolve faults. Analyzing, writing reports & communicating results to colleagues & managers. 💡 Monitoring the testing process and identifying and logging test failures. 💡 Performing peer reviews and estimates. 💡 Testing full product suite's, identifying problems & resolving them with the development team 🙋🏼‍♂️ We pride ourselves on providing the highest quality of work, and will never complete a project until our client is 100% satisfied. Looking forward to amaze you with our QA Skills!
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    Microsoft Project
    Requirement Analysis
    Selenium WebDriver
    Cypress
    WordPress
    WebdriverIO
    GitHub
    Zendesk
    Project Management
    Functional Testing
    Manual Testing
    Web Testing
    Game Testing
    Jira
    Mobile App Testing
  • $22 hourly
    🔝Top Rated Upwork Freelancer based in 🇪🇺 🏆 ISTQB Certified QA Engineer ⏳ 2500+ hours worked 💯 Job Success Score ✅ Verified portfolio ⏱ Part-time/fixed-price QA 💻 More than 50+ projects (including 10 projects on Upwork) 🔥 7 years of experience in software quality assurance and control 📝 Created a lot of testing documentations (test plans, strategies, test-cases, checklists) 👩‍🏫 Experienced in mentoring, lecturing 📌My services include: ◾️ Website/Web Application Testing; ◾️ Manual Software Testing: Functional, Regression, Usability/UX, Cross Browser testing, Ad-Hoc, Smoke, Black Box; ◾️ Mobile App Testing: Ad-Hoc, Sanity/Smoke, Functional, Regression, Installation; ◾️ Documentation Design: Test plan, check-lists, test cases, test reports etc.; ◾️ Basic API Testing: Postman. ⚙️ Technical Skills: ◾️ OS: Windows, macOS; ◾️ Mobile: iOS, Android; ◾️ CMS: WordPress, Drupal, Magento, Shopify; ◾️ Design & Mockups: InVision, Figma, Zeplin; ◾️ Test Management and Issue-Tracking Tools: JIRA, Trello, Mantis, Basecamp, Asana, TestRail, TestLink, Redmine, Visual Studio Team System; ◾️ Continuous Integration and Version Control Systems: Jenkins, Gitlab, Github, Kubernetes; ◾️ Software Testing Methods and levels: Functional, UI/UX, Regression, Confirmation, Usability, Localization, Compatibility, System, Acceptance, Cross-platform, Cross-browsing; ◾️ Test Design Techniques: Equivalence Partitioning, Boundary Value Analysis, Decision Tables, State Transition, Use case testing, Pairwise testing; ◾️ Emulators: BrowserStack, VM; ◾️ Tools: Postman, Dev Tools; ◾️ Software Development Methodologies: Agile, Scrum, Kanban, Waterfall. 🙋🏼Soft Skills: ◾️ Attentive to details ◾️ Logical thinking ◾️ Quick learning ◾️ Team player ◾️ Communicative ◾️ Hard-working ◾️ Responsible 🏆 Why choose me? Here is an answer: ◾️ Lack of fear to ask questions and clarify even the smallest embarrassing details; ◾️ Not only testing but proposing improvements and best practices for your product; ◾️ Good communication skills: I believe communication is the basis of mutual understanding with customers and I am very attentive to this part of my work; ◾️ Compliance with project deadlines and quality assurance; ◾️ Joint search for the ideal solution for each specific case. ✔️ I am creative and talented QA Engineer from Ukraine with more than 7 years of experience in testing. I will offer you the best process of testing your product. ✔️ I know how to help you with testing your product and reach the goals of your business. All my clients are happy with my work and I am sure you will feel the same! ✔️ I offer you all my skills not only as a regular QA Engineer but also as an ongoing QA/QC supporter and consultant. You will be pleasantly surprised by how your product will improve when you start working with me! ✔️ If you want to make sure I am the QA you are looking for - just check my portfolio or contact me and I will send you even more examples of my work (bug-reports/test-cases). ✔️ I am enjoying what I'm doing and I always deliver the best results to my clients. ✔️ I am a trustworthy, reliable and highly motivated professional, ready to help you with your projects. ✔️If I still haven't convinced you to work with me, we can also start with a small contract and you can see my approach to work and prolong the contract in case you are fully satisfied with my work.
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    Quality Assurance
    Usability Testing
    Ecommerce
    Shopify
    WordPress
    Defect Tracking
    Manual Testing
    Shopify Apps
    Software QA
    End-to-End Testing
    Regression Testing
    Test Execution
    Functional Testing
    Web Testing
    Test Design
  • $35 hourly
    Web: Every business starts with an online presence. It is your virtual identity to get more traffic, sales and business ROI. We can help create a tailored web application specific to you by thoroughly understanding your core business. Whether it’s a small or a large scale web application, we use the latest technologies to deliver impactful solutions which truly fits your business objective. Mobile: We want to be the technology behind your great ideas. From conceptualization to development to support and maintenance, we can help bring your idea to masses. We use industry leading UI/UX expertise to increase user engagement by improving product usability and accessibility. Bots: As we enter the new era of technologies, devices like Alexa, Google Assistance or messaging platforms such as Messenger and Skype are becoming hub for chatbots. Whether it’s a voice or text-based query, we can help you integrate AI solution into your business model. This can dramatically boost the customer engagement by having an intelligent bot always at a finger tip to answer basic questions such as (operating hours, FAQs, company info etc.) Data Data can be a very powerful ingredient to pivot your business in a right direction. We offer the following solutions
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    Data Analysis
    User Experience Design
    API
    NoSQL Database
    React
    Android SDK
    iOS SDK
    WooCommerce
    AWS Application
    Data Migration
  • $12 hourly
    Hi there! Thank you for checking my profile, I appreciate it! My name is Dennis, a qualified Customer Service Specialist with a wealth of experience in the field. Having worked with several globally recognized BPO companies, and having worked long-term as a Freelancer Customer Service Specialist/Sales Associate for an eCommerce Drop-shipping business, I have gained extensive knowledge and expertise in providing exceptional customer service across a variety of platforms, including phone, chat, email, text messaging, and more. Customer service skills: -Order Processing and Fulfillment -Answering general product questions -Strong Problem-solving Skills -Strong command of the English language -Phones -Chats -Text messaging -Social Media interactions -E-mails -Returns/Exchanges/Chargebacks/Disputes -Handling customer complaints E-Commerce: Proficient in delivering Customer Service for eCommerce Drop-shipping business, comfortable contacting vendors and sellers, Phone calls, chat, E-mail, Order processing through X-cart, Woocommerce, Shopify uploading, editing/updating products. anti-fraud prevention and risk management, Pay//pal money transactions, Chargebacks, Disputes, and returns assistance, freight/tracking specialist. Tools: Freshdesk, Freshcaller, Freshdesk Chat, Slack, Basecamp, Canva, Zoom, Sk//ype, Pay//pal, Live Chat, Ring Central, Magic Jack, Google Calendar, Google Sheets, Google Docs, Google Drive, Excel, Adobe Photoshop, Adobe Illustrator, and many more! If you're looking for a dedicated and experienced Customer Service Specialist, I would be happy to discuss my qualifications further with you. Thank you for considering my profile.
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    Administrative Support
    Online Chat Support
    Order Tracking
    Phone Support
    Order Processing
    PayPal
    Customer Support
    Canva
    Virtual Assistant
    Email Communication
    Adobe Illustrator
    Data Entry
    Adobe Photoshop
    Customer Service
  • $50 hourly
    I love and enjoy managing exciting projects and helping teams adopt the Scrum framework to simplify their work. I have worked with companies like Domino's, Nielsen, NASA, XL Axiata, Labster, etc. and also with early stage startups in their scaling phase. I act as a bridge between the business needs and product delivery by bringing in efficiency and effective workflows via my Project Management and Operations skills. I fluently combine the relevant stakeholders and teams to knit the information flow for high-performance in the organizations. 📌 My expertise: Depending on the project's scale and needs, I can deliver the whole cycle of Project Management and Product Operations. I can support teams by acting as the Scrum Master by bringing my experience and expertise in it. 🛠 Tools: 5+ years of experience with JIRA, Confluence, Trello, other Atlassian products | Asana, Basecamp | Zoho Projects | Gitlab | Monday.com | Airtable | Miro | Notion | Slack and Slackbots | Loom | Canva, Zeplin, Figma, Sketch | GSuite Products - Google Sheets, Google Docs, Google Slides, etc. | GANTT and other Project Planning Methods | and other modern projects/product management tools 💡My Principles of working: - I do everything possible to provide 100% satisfaction to my clients, I'm a quick learner and have genuine satisfaction when my client's business scale to the next level. - I'm easy to work with but also result-oriented :) - Reliable - No supervision or micro-management required. - Continuous Learner With my diverse educational background, I bring with me skills like attention to detail, technical and business writing abilities, analytical thinking skills, innovative and original approaches to usual cases, etc. I possess the capability to work individually as well as with teams. I am comfortable working under deadlines, yet delivering the best quality, along with ensuring my clients'/partners' satisfaction. I do not get scared to re-work on things of you are not satisfied with them. I look forward to building a healthy relationship and working with you!
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    Product Development Life Cycle
    Communications
    Project Management Office
    Product Development Process
    Product Roadmap
    Product Management
    Management Skills
    Project Management
    Jira
    Scrum
    Gantt Chart
    Project Plans
    Agile Project Management
  • $60 hourly
    Hello! I am a native English speaker born and raised in the USA with over 14 years of SEO and freelance writing experience. I have written blog posts, product reviews, product descriptions, articles, ebooks, guest posts and more. In addition, I'm well versed in all facets of SEO: onpage, offpage/linkbuilding and audits. I've ranked several websites across various niches in the top positions of very competitive keywords.
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    Writing
  • $15 hourly
    QA engineer with thorough hands-on experience in all levels of testing, including functional, non-functional, integration, system, and user acceptance testing.
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    Agile Project Management
    Communication
    Regression Testing
    User Acceptance Testing
    End-to-End Testing
    Smoke Testing
    White Box Testing
    Black Box Testing
    Functional Testing
    Manual Testing
    API Testing
    Integration Testing
    Cypress
    Testrail
    Atlassian JIRA
  • $10 hourly
    Highly enthusiastic customer service professional with 4 years’ client interface experience. Results-driven as Merchant Acquiring Support Associate and Customer Maintenance Associate with proven ability to establish rapport with clients.
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    Customer Service
    Lead Generation
    Email Communication
    Real Estate Appraisal
    Appointment Scheduling
    Data Entry
    Google Docs
  • $25 hourly
    Please see the specialized profiles.
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    Arabic to English Translation
    Internet Survey
    Email Support
    Survey Design
    Typeform
    SurveyMonkey
    Software Localization
    Technical Support
    Google Forms
    Jotform
    Troubleshooting
    HTML
    JavaScript
    HTML5
    Gravity Forms
    CSS
    Web Development
  • $28 hourly
    For the past 5 years, I have been working directly with a lot of startups as an Operations Manager, Customer Service Specialist as well as Business Development Executive. Much of my role includes: ✅Provide day-to-day management that aligns with the company’s strategic vision. ✅Collaborate with executives to grow and build an industry-leading virtual organization. ✅Implement operational processes, reporting systems, and policies that foster profitability and efficiencies within the company. ✅Build relationships with clients and other professional business relationships. CAREER SUMMARY ✅Result driven Executive Administrative Professional with Excellent organization skills ✅Over 20 Years’ Experience in Executive Administration ✅Served Heads of Government, Diplomats, Celebrities, and Senior Executives worldwide ✅Collaborative Team Builder/player; International Cross-cultural skills / Virtual Teams ✅Supervisory Management Skills - Managed a team of 20 staff in the past ✅Tech Savvy eSystems, Software, Tools/Apps /Digital Marketing Skills ✅Critical Thinker/Problem Solver/Common Sense - Think on my feet ✅Excellent communication skills, Email, Phone, Chat ✅Detail-oriented; ability to prioritize and multitask and get things done. ✅Takes responsibility for end products - Follow Up to the finish line ✅Highly professional telephone presence; strong customer service mindset and style ✅Strong email and calendaring skills / Meeting Management & Reporting ✅Excellent professional standards and discretion when taking care of sensitive information ✅Quite dedicated personal office with fast and reliable internet service ✅Fully Available and flexible for any timezone - up to 12 hours a day dedicated time to your task.
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    Business Operations
    Critical Thinking Skills
    Customer Support
    Scheduling
    Management Skills
    Customer Engagement
    Administrative Support
    Decision Making
    Relationship Management
    Light Project Management
    Time Management
    Supervision
    English
  • $30 hourly
    Hey, I'm Olatunbosun, a TOP-RATED CRM Specialist with several years of experience in transforming businesses through strategic CRM implementations and optimizations. I specialize in a variety of CRM platforms, including HubSpot, Salesforce, and Zoho. My track record showcases successful projects that have driven enhanced customer relationships, streamlined processes, and increased revenue. As a CRM expert, I’ve handled several projects with great results and 100% customer satisfaction. My goal for every project is to deliver the best job and ensure to solve my client's problems (what they are facing currently or may encounter later) while giving time-to-time project updates. Here's a glimpse of the feedback I've received: 🏅 "He is honestly THE BEST I have ever worked with. Have been working together for two years and will continue to work with him most likely forever. His work is literally perfection. HIGHLY RECOMMEND!!!" 🏅 "Job completed satisfactorily and within a fast timeframe. Thank you!." 🏅 "Strong in marketing automation. Follows through on projects and cares about his client's success. Highly recommend." 🏅"He did such an amazing job..." Why should you hire me? 🔑 Unlocking CRM Potential: Just like every unopened email represents missed opportunities, an underutilized CRM system means untapped potential. I excel at extracting maximum value from your CRM investment. 🔑 Comprehensive Expertise: My certifications and hands-on experience with CRMs have equipped me to handle the diverse needs of businesses across industries. From system setup to integration, I've got it covered. 🔑 Driving Conversions: I don't just help you manage contacts; I help you convert them. My strategies enhance engagement, conversions, and overall customer satisfaction. 🔑 Holistic Solutions: No more juggling between copywriters, designers, and automation experts. I offer end-to-end solutions that are seamlessly integrated and optimized for performance. 🔑 Tailored Strategies: Whether you're a B2B, B2C, or D2C business, my tailored CRM strategies address your unique challenges, ensuring efficient lead nurturing and higher customer retention rates. My services are high quality and cost-effective, with 100% customer satisfaction. Trust me to get your job done professionally. SOUND LIKE A FIT? NEXT STEPS: Click the green 'Invite to Job' button in the top right-hand corner, send me a message and let's organize a call! Best regards. Olatunbosun F.
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    Zendesk
    Salesforce
    Zoho Platform
    Marketing Strategy
    Email Deliverability
    ActiveCampaign
    HubSpot
    Mailchimp
    Email Marketing
    Marketing Automation
    Email Automation
    Email Template Development
    Email Campaign Setup
    Email Marketing Strategy
    Email Design
  • $13 hourly
    I used to work in an International Company as an Executive Assistant for around 4 years and it has been another 8 years since I become freelancer in 2015. I am proud to say that during those years I've been working with more than 80 clients all over the world. Client's satisfaction is my top priority. So I always aim to deliver the job before the deadline with the quality beyond your expectation. I also believe that good communication is important as it helps to make sure the project completed as required. My service is varies (but not limited to) from: 1. Executive virtual assistance (travel management, schedule management, email handling, research, data processing, others) 2. Data entry / Data management (Office, G-Suite, Dropbox, others) 3. Project Management (Basecamp, Asana, Monday, Trello) 4. Bookkeeping ( XERO & Exact ) 5. Graphic design (logo, business stationery, social media content, pitch deck presentation, e-book, workbook, report, flyer, others) 6. Others. A little bit about my graphic design : My personal design style is clean and minimalist. Not only I believe less is more in design, I also believe design that is easy to understand and consume is important. But in designing things requested by clients, I always work closely with them to ensure their request show up in the design. I want to ensure the design shows or tells people about them. Their brands, their personalities, their messages, their purposes, their stories. And I believe only by working and communicating with my clients, I can achieve that. I'm looking forward to discussing with you on how we can maximize your business so feel free to drop me some message :)
    vsuc_fltilesrefresh_TrophyIcon Basecamp
    WordPress
    Mailchimp
    Xero
    Weebly
    Microsoft Office
    Bookkeeping
    Data Entry
  • $30 hourly
    I'm an Experienced Developer having 8+ years of solid experience in website & web application development. Along with a good logical mind, I have a keen designer eye which helps me in creating my work looks good & interactive. I have experience in automation with Zapier and Integromat/Make.com and I will assist you with automation, integration, and building workflows of your information and your tasks. I'm here to automate your business process From the last + years, I'm working as a Sr. Developer and handling the projects in: - HTML5, CSS3, AJAX, JSON, Bootstrap, PSD to HTML - CMS: WordPress, Drupal, Shopify, Joomla, Big-commerce, Magneto, Squarespace - PHP Frameworks: Laravel, Codeigniter, Cake, Yii, Symfony - Javascript, Angular, React, Node, React Native - Bug Fixes -Integromat, Zapier Automation - Maintenance and Support for websites -Flutter Please contact me for quality development work at very reasonable rates. Looking forward to working with you and building a long-term business relationship.
    vsuc_fltilesrefresh_TrophyIcon Basecamp
    Airtable
    Acuity Scheduling
    API Development
    Automation
    Zapier
    Docker
    WordPress Development
    MySQL Programming
    Integromat
    PostgreSQL
    Vue.js
    WordPress
    WooCommerce
    API Integration
    Laravel
    Drupal
  • $40 hourly
    As an industrial engineer with a CAPM certification from PMI, a Scrum Master certification from Scrum Alliance, and a Masters Degree in Software Engineering, I have 7+ years of experience in project and process management in service companies. During these years I have had the opportunity to improve processes and automate them through the use of technology. I have taken part in a big project in an insurance broker, which objective was the development of a transactional system to manage the insurance policies of the customers. Also, I participated in the implementation of an intranet and the development of a mobile app for this insurance broker. My job as a project manager was to get the requirements from users and translate them into user stories for the development team, optimize the processes, and drive tests on the system. In the process management field, I have been in charge of the definition of processes with the process owners, finding improvement opportunities, and implementing a process management system. I also have experience as an HR Manager, responsible for recruiting and training.
    vsuc_fltilesrefresh_TrophyIcon Basecamp
    Project Delivery
    Process Engineering
    Process Design
    Marketing Operations & Workflow
    Business Operations
    Business Analysis
    Project Management Professional
    Atlassian JIRA
    Human Resource Management
    Project Management
    Agile Project Management
    Trello
  • $125 hourly
    A seasoned Product Manager for web and mobile apps with a proven record of consistent successes. ✔️ Top 1% freelancer across selected project categories ✔️ Accredited "Expert-Vetted" community member ✔️ 5000+ billed hours and over 100+ completed projects - 100% 'Job Success' score ✔️ Certified "Top 1%" Product Manager One of the top rated consultants on this platform, in 2019 he increased his product DAILY REVENUE from 725k to 1.25mil. The most experienced Marketing Expert and Growth Hacker you've probably have ever met; able to grow your company out of nothing in just a few weeks! Be sure to hire this freelancer today if you want to see an actual change with your business! CLIENT FEEDBACK: "The best project Manager I've ever worked with" - James Campbell "Marco structured my team in a few weeks and lead it exquisitely, I'd suggest him to any digital company!" - Tom O'Connell “Working with Marco is great. He always goes above and beyond. His innovative marketing skills can be highly beneficial for anyone trying to grow their business.” - Richard Turnes “It was a pleasure working with Marco, professional and patient. Thanks.” - Rob Pardo "Marco generated in one month as many leads we did during the past entire year, incredible!" - Tim Forbes
    vsuc_fltilesrefresh_TrophyIcon Basecamp
    User Flow
    Software Design
    Experience Strategy
    Finance
    Blockchain Development
    Cryptocurrency
    Digital Marketing
    Marketing Strategy
    Interaction Design
    Product Management
    User Interface Design
    User Experience Design
    Project Management
  • $24 hourly
    🎯𝐒𝐀𝐀𝐒, 𝐂𝐑𝐌, 𝐄𝐑𝐏, 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞, 𝐅𝐢𝐧𝐭𝐞𝐜𝐡, 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞, 𝐄𝐝𝐓𝐞𝐜𝐡, 𝐁𝟐𝐁, 𝐄𝟐𝐄, 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧, 𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬, 𝐕𝐢𝐝𝐞𝐨 𝐏𝐥𝐚𝐲𝐞𝐫, 𝐓𝐫𝐚𝐯𝐞𝐥, 𝐌𝐚𝐠𝐞𝐧𝐭𝐨, 𝐃𝐨𝐦𝐚𝐢𝐧, 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐓𝐨𝐨𝐥, 𝐏𝐥𝐮𝐠𝐢𝐧, 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞, 𝐕𝐏𝐍, 𝐁𝐥𝐨𝐜𝐤𝐜𝐡𝐚𝐢𝐧, _Capabilities to Help in "QA and Development "professional Profile Overview": ▶ I have been a professional tester for 7+years| ▶ Availability 24/7 on inbox, WhatsApp, Telegram, Skype, Gmail, and Phone ▶ One person freelancer completed Approx. 70+ testing projects on Upwork I will cover the following things based on my skills and experiences: ✓ The theoretical solid knowledge base in Software Testing; ✓ Functional, GUI, UAT, Usability, Compatibility, and Regression testing ✓ Experience, preferably in areas of desktop or web; ✓ Mobile applications testing experience (Android, iOS) using Android Studio; ✓ Testing on mobile emulators (Android studio); Good understanding of UX/UI platform; ✓ Knowledge in analyzing the requirements, creation, and execution of test cases/checklists and reporting of test results, maintenance of testing documentation; ✓ Following on bug tracking systems, as well as with bug reports creation and verification (Atlassian Jira; Bugzilla; Asana; Trello) ✓ Familiar with 3DS Max Software & testing 3D environments; ✓ Able to evaluate a 3D object; ✓ Progress control: quality is not a compromise; ✓ Enough maintenance workflow in builds releasing and deployment processes; ✓ Ability to analyze and troubleshoot problems; ✓ Supreme attention to detail and higher performance; ✓ Analytical, problem-solving, and team-working skills; (Available Operating system with Browsers): ✓ Windows 11 Pro ✓ MacBook Pro ☎ Available Device specification: ✓ iOS Devices: ▶ iPad air 5 ▶ iPhone 13 ▶ iPhone XR ▶ iPhone XS MAX ▶ iPhone 11 Pro Max, ▶ iPad Air 5 ✓ Android: ▶Google Pixel 6 ▶Samsung A53s ▶ Samsung A72 ▶ Samsung Galaxy s9+ ▶ Realme C15 ▶ Samsung A12 ▶ RedMi Note 7 ☀☀(Have a nice day and see you soon on your project) ✌✌ 𝗡𝗲𝗴𝗼𝘁𝗶𝗮𝗯𝗹𝗲 𝗿𝗮𝘁𝗲𝘀 𝗳𝗼𝗿 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀. 𝗣𝗹𝗲𝗮𝘀𝗲 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗺𝗲 𝗳𝗼𝗿 𝗱𝗲𝘁𝗮𝗶𝗹𝘀! 🙏🙏
    vsuc_fltilesrefresh_TrophyIcon Basecamp
    Selenium WebDriver
    Bug Reports
    Jira
    Bug Tracking & Reports
    API Testing
    QA Engineering
    Regression Testing
    Usability Testing
    Software Testing
    Functional Testing
    Web Testing
    Mobile App Testing
    Software QA
    Manual Testing
  • $10 hourly
    I have worked as a virtual assistant for 5 years, helping clients achieve their goals in a clear and effective way; I have a degree in HR, I have carried out administrative activities, project manager activities that will help you meet your goals. I have experience with Desku, Basecamp, Zendesk, Pressero,Monday, Liondesk, process street among others I´m proactive, organized and I have good comunications skills, bilingual (english and spanish). I am always ready to overcome new challenges and work diligently as I continue to grow and gain experience in my professional life.
    vsuc_fltilesrefresh_TrophyIcon Basecamp
    Project Management Support
    Phone Support
    Zendesk
    Google Docs
    Recruiting
    Google Sheets
    Payroll Accounting
    Administrative Support
    Task Coordination
    Scheduling
    English
    Virtual Assistance
  • $150 hourly
    I am a Certified Project Management Professional (PMP) and Agile Certified Practitioner (PMI-ACP) with extensive experience in Business Operations and efficiencies. I specialize in developing and executing projects to resolve your frustrations in the operation. Lets join forces and I'll organize your business! Skills and actionable tasks: - Operational management (analysis, review, growth) - Business Planning (development & plans) - Project Risk Analysis (review & reduction plans/projects) - Capital Projects (development & implementation) - SOP + processes (development & implementation) - OSHA, DOT, CDL knowledge - Microsoft Office - Word, Excel, Publisher, Project, etc. - Excellent customer service skills (ability to train, use, and audit) - Experienced Service Quality Assurance auditor - Proficient in Asana, Slack, MS Project, Trello, Monday.com, and Basecamp. I look forward to connecting with you and your company!
    vsuc_fltilesrefresh_TrophyIcon Basecamp
    Logistics Management
    Efficiency Testing
    Team Alignment
    Hospitality & Tourism
    Project Management
    Business Cases
    Project Objectives
    Critical Thinking Skills
    Project Insight
    Project Risk Management
    Project Management Professional
    Project Delivery
    Risk Analysis
    Project Scheduling
  • $22 hourly
    I have more than five years of experience in the BPO industry and more than ten years of experience as a VA and Customer Service Specialist. I have extensive experience in phone support, email support, and chat support in sales, bookkeeping, customer support, and technical support. I am brilliant, and I can quickly adapt to tasks and responsibilities with minimum training and supervision. I can work individually or with a team. I can lead a team of 12 to 24 people, and I can rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I can perform data entry tasks, web research, and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm, and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications, and basic troubleshooting). My objective is to provide excellent service in a timely manner.
    vsuc_fltilesrefresh_TrophyIcon Basecamp
    Video Editing
    Administrative Support
    General Transcription
    Data Entry
    Email Communication
    Customer Service
    Bookkeeping
    Xero
    Customer Support
    Intercom
    Phone Support
    Email Support
    Zendesk
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