Hire the Best Sales Representatives
in Malaysia

I was born and raised in Malaysia, fluent in English, Mandarin and Malay. Native level. Majored in Bachelor of Entrepreneurship with experience working as retail sales, online sales, copywriter and customer service.

I am a videographer and editor with over 5 years of experience and a true passion for the craft. I have had the privilege of producing videos viewed by millions of viewers online as well as being a part of film production projects. I was also making music for about 5 years. I have over a years experience working with a music studio where jamming and recordings were the main business as well as providing backline and live mixing services to events including concerts. With that, I can provide you with these services: Video Production - Engaging Social Media Shorts - Smooth Vlogs - Engaging Youtube/Long Form Videos - Attractive Short Films - Beautiful Commercial Advertisements - Seamless Sound Design - Beat Making - Mixing - Mastering I personally enjoy being the person behind the scenes so I would be more than happy to participate or assist you in creating something great.

Former District Manager | Strategic Partner for Japan As a former District Manager for a major Japanese telecommunications firm with 10+ years of leadership and a proven Upwork record of 330+ hours and 2,500+ high quality audits. I provide more than just language support, I offer strategic AI Content QA, professional localization, and business level insights with a 100% commitment to quality. Core Expertise and Proven Results: ・High-Volume AI and Content QA: Successfully audited 2,500+ videos and completed 330+ hours of high-precision work on Upwork with a 5.0-star rating. Experienced in scaling operations up to 60 hours per week while maintaining 100% data integrity. ・Strategic Leadership: Led teams of 15+ associates and managed regional sales strategies for a Tier-1 Japanese telecom corporation. I bridge the gap between global business goals and local cultural nuances. ・Bilingual Business Reporting: Expert in synthesizing complex Japanese business contexts into clear, actionable English summaries. Specialized in conducting professional interviews and high-level stakeholder management. ・E-commerce and Operational Insight: Hands-on experience in launching e-commerce platforms, automating inventory, and managing cross-border logistics, ensuring practical and scalable solutions for market entry. I am an "Accountable for Outcomes" partner ready to deliver professional, reliable, and strategic results for your project. Let’s discuss your roadmap for Japan today.

I’m currently work as data entry clerk at one of the company in Malaysia. In addition, I’m a detail-oriented data entry specialist with a strong focus on accuracy and efficiency. I help businesses collect, clean, and organize accurate data efficiently so they can focus on growing their operations. My aim is to continuously learn and develop professionally, building on my existing knowledge and expertise to excel in my chosen field. I am determined to strive to achieve personal and professional goals and target. I am willing to learn, able to give out new ideas and adapts quickly on the tasks given.

A senior customer service representative who are expert in handling inbound calls, outbound calls, live chats, emails and tickets with various of ticketing system, live chat system and softphone. Had strong understanding, knowledge and skillset in communication strategy and able to structure script and micro for chats or calls with excellent tone, sentence, verbs and empathy expression in multiple language to provide a outstanding customer satisfaction. With my experience, I am able to provide a great customer experience and services to any industry and organizations, or assist to generate or moderate a fixed micro or script for ticket, emails, chats and calls. -2.5 years of experience with SRT -1 years of experience with ServiceNow -1 years of experience with Bliss Ticket System -1 years of experience with Avaya IP Phone -1 Years of experience with Cisco IP Phone -3.5 years of experience in working remotely -2.5 years of experience in handling Facebook Advertisement project, experted with Facebook Page, Facebook Business Manager, Facebook Ads Manager, Facebook Pixel -Able to speak and write fluently in Chinese, Cantonese, English and professional working proficiency in Malay -Had plan to start learn and work in Zendesk from mid of April 2023

I help global companies localise websites, create Japanese content, and communicate effectively with the Japanese market. With experience supporting startups, SMEs, and international teams, I combine content writing, localisation, and cross-cultural communication to help businesses build trust with Japanese customers and partners. ① Are You Facing These Challenges? • You want to enter the Japanese market, but communication keeps breaking down. You need a reliable bridge. • AI helps, but you still want a native Japanese speaker to review and refine it. • You need someone who understands Japanese culture — but you are not ready to hire full-time. • You want to differentiate your company through storytelling and PR, not just translation. If this sounds familiar, I can support you. ② What I Deliver Core Service ✍️ Content Writing(Japanese and English) Blog articles SEO content Thought Leadership Articles Interview articles LinkedIn content 🌏 Website Localization English → Japanese B2B websites SaaS websites Startup websites Marketing materials 🤝 Japan Market Support Market research Distributor outreach Lead generation Cross-cultural communication Meeting coordination Additional Service 🗾 Japan Travel Planning Personalized Japan itineraries for international visitors. As someone in an international marriage who has traveled throughout Japan with a foreign spouse, I understand the challenges visitors face around: language barriers transportation systems local customs regional travel planning I create practical and culturally informed travel plans that help visitors experience Japan more comfortably and confidently. ③ Clients I Work Best With ✔ Companies that want long-term, smooth business relationships with Japan ✔ Businesses expanding globally and needing localisation support ✔ Startups and SME founders who are too busy to handle PR and content internally ④ Professional Background 👜 7+ years in business communication & client-facing roles 🌏5+ years of international environment experience 🏢3+years of startup company experience I have worked remotely for three years in foreign-affiliated companies, fully in English. At the same time, I understand Japanese business culture and expectations. This allows me to manage communication in a way that feels natural to both sides. ⑤ Selected Experience & Results 📊 HealthTech (Singapore company) Identified prospects, coordinated meetings, and contributed to securing a Japanese distributor partnership that has continued for over 2.5 years. 🌐 Startup Website Localisation (English → Japanese) Localised an English website while coordinating between a Singapore marketing team and Japanese regulatory partners. ✍️ Profile Writing for a Barista & Coffee Instructor Created a professional profile and refined social media positioning. After the revision, the client secured new corporate opportunities. I structure your ideas into narratives that Japanese readers can connect with emotionally. ⑥Client/Teammate Feedback “Misaki has an acute observation that allows her to capture the essence of a story… She always goes the extra mile to maintain high quality.” — Pang （Writing team, Malaysia) “She prepares well, thinks deeply, and always thinks win-win.” —Wan Xin (Community event team, Malaysia) “記事化とSNSプロフィール改善で問い合わせに繋がった” “自覚のない、得意なことに気づけた。” — Tomoko (Barista & Lecturer) “完成後の原稿を読んだ瞬間、電車の中で涙が出た。 客観的によくまとめて下さり、自分の宝物になった。” — Haru (Education Business Owner) ⑦Let’s Connect Many companies now use AI to draft content. However, AI cannot: • Understand unspoken cultural nuance • Capture personal values and emotional depth • Translate intention, not just words If you are looking for a native Japanese professional who can: ✓ Communicate smoothly in English ✓ Research the Japanese market ✓ Write compelling Japanese content ✓ Support your expansion without hiring full-time Please feel free to send an invitation. I look forward to speaking with you. --------------------------------------------------------------------- Industries HealthTech / Healthcare Education & Media Fintech B2B & Professional Services Native Japanese Business-level English Based in Malaysia Skills Content Writing Website Localization Japanese Localization SEO Writing Copywriting Blog Writing Market Research Business Communication English to Japanese Translation Japanese to English Translation Social Media Content Virtual Assistant Travel Planning - Digital tool experience: MS Office, Google Workspace, Hubspot, Zoho, WordPress, Canva, Slack, Notion, and social media platforms