The Best Helpdesk Specialists For Hire In Canada

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$50 hourly
- 4.9/5
- (51 jobs)
I am a certified Freshdesk Product Expert who provides Freshdesk/Freshservice/Freshsales implementation services. Are you looking for a new CRM or helpdesk software for your sales/support team to set up from scratch? Are you already using one of the Freshworks products, but not sure if it was set up correctly and all the available features are utilized? Do you need someone to review your current Freshdesk system and improve your customer support? I will understand your business processes and daily workflow, analyze your current issues, and come up with a custom solution to meet your needs. Once you approve it, I will implement all the changes and test your account. If you and your agents are not sure how to use the new software, I’ll be glad to provide training. If you need the ongoing support of your account down the road, I will be there for you. My achievements: - Happy clients all over the world who have improved their business by using the Freshworks software that is well-tunned and meets their business requirements - Expert knowledge in process mapping, data integration, gap analysis, business requirement documentation, requirement facilitation. - Collaborative team player with strong communication skills, strategic planning, problem solving skills and the ability to work in a fast paced environment, fast-learner and good adaptability to new changes. - Excellent interpersonal and communication skills. - Capable of multi-tasking and working under pressure to meet tight deadlines. SKILLS • Software Requirements, Release Notes, Use Cases, User Manuals, Tutorial Videos, Manual Testing, Test Cases • Freshdesk, Balsamiq Wireframes, Visio, SQL, JIRA, Confluence, Active Reports, Active Query Builder, Camtasio Studio, Filezilla, MS Office (Word, Excel, Outlook), Tableau. LANGUAGES English – fluent Russian – native or bilingual Ukrainian - native or bilingual German – pre-intermediate

Helpdesk
Freshworks CRM
Google Docs
CRM Software
Customer Support
Zapier
Ticketing System
Freshdesk
Customer Relationship Management
$20 hourly
- 5.0/5
- (16 jobs)
Highly motivated Office 365 Support Specialist skilled in troubleshooting, analyzing and resolving complex technical problems and utilizing advanced resolution procedures throughout Office 365 cloud services. With experience as Team Lead/Trainer in handling various teams to achieve and maintain high standard of support experience to our Office 365 admins.

Helpdesk
Customer Service
Email Support
Technical Support
Microsoft Exchange Online
Office 365
Administrative Support
Microsoft Office
Customer Support
$20 hourly
- 5.0/5
- (7 jobs)
Information technology professional with over 6 years of experience providing excellent support on operations management, IT support, Customer Service, network administration and system administration. With my strong relationship building skills, management skills, expertise in technical knowledge I can provide a better IT solution.

Helpdesk
Phone Support
Managed Services
Email Support
Customer Service
Desktop Support
VoIP Software
VoIP Administration
Troubleshooting
Office 365
In-App Support
End User Technical Support
SSH
Cisco Router
VoIP
$15 hourly
- 4.9/5
- (26 jobs)
Why Choose Me for Your Business Needs 🚀 Proven Results With over 7 years of hands-on experience, I craft tailored, strategic solutions that drive success across industries. From IT support and full-stack web development to Salesforce integration and graphic design, I’m committed to helping businesses streamline operations and elevate their digital presence. 🛠️ Salesforce Expertise As a certified Salesforce Developer, I specialize in optimizing processes, automating workflows, and enhancing efficiency. Using tools like Apex, Visualforce, and Lightning Web Components (LWC), I’ve delivered high-impact solutions for industries including Sales, Service, Healthcare, and Financial Cloud, driving measurable results. 💡 Full-Stack Problem Solver Whether it’s creating high-converting websites or troubleshooting technical issues across Windows, Mac, and Ubuntu systems, I take a hands-on approach to solving your challenges. My expertise extends to WordPress website migration, DNS management, and Google Workspace (G Suite) implementation, ensuring smooth transitions and robust operational performance. 🔒 Security and Stability Security is a top priority. With proficiency in Active Directory, Azure AD, and Microsoft Office 365, I integrate secure, scalable IT environments. I also specialize in email deliverability—setting up SPF, DKIM, and DMARC, ensuring your communications reach their destination. Additionally, I offer mail server setup, email migration, and backup solutions to protect your critical data. 📈 Client Satisfaction My clients consistently rate me 5 stars for my ability to exceed expectations and deliver results. Whether it’s implementing Google Workspace for nonprofits, activating free plans for educational institutions, or managing email warming for optimal deliverability, I’m focused on helping you achieve success. What My Clients Say "Salim transformed our business by bringing our IT in-house and ensuring our staff received the best support possible. His quick problem-solving and ongoing assistance have made all the difference." "Salim's work ethic is unmatched. He doesn't just meet expectations—he exceeds them, ensuring we always get the best results." What I Offer ✅ Salesforce Development – Custom objects, workflows, automation, and integrations to enhance productivity. ✅ IT Support & Maintenance – System setup, troubleshooting, security, and proactive management for seamless operations. ✅ Full-Stack Web Development – From HTML, CSS, and JavaScript to WordPress, I create responsive, user-friendly websites that drive conversions. ✅ DNS Management & Email Deliverability – Setup of SPF, DKIM, and DMARC for secure email routing and improved deliverability. ✅ Network & Security Management – Expertise in TCP/IP, LAN/WAN, Windows Server, ensuring secure, stable systems. ✅ Google Workspace & Microsoft Office 365 Implementation, Training & Consultation – Cloud solutions that drive efficiency. ✅ PDF Fillable Forms – Custom designs for interactive documents that streamline your business processes. ✅ Mail Server Setup & Email Warming Solutions – SMTP, IMAP, POP3 solutions that optimize email delivery and improve sender reputation. ✅ Email Migration, Setup & Backup Solutions – Comprehensive services to migrate and safeguard your email data. ✅ Google Sites Creation – Intranet and public site development for effective collaboration and communication.

Helpdesk
Cisco Certified Entry Networking Technician
Computer Hardware
Computer Network
Administrative Support
Slack
Zendesk
Help Desk Software
Customer Service
Web Design
Ticketing System
IT Support
Web Development
Graphic Design
Python
$60 hourly
- 0.0/5
- (0 jobs)
I’m a developer experienced in creating small IOT project and web site. Knows HTML, CSS, Python, Django, and React Full project management from start to finish

Helpdesk
Ubuntu
React Bootstrap
CSS 3
HTML5
Raspberry Pi
iOS
Django
Fiber Optics
Aruba
Docker
Docker Compose
Python
$45 hourly
- 0.0/5
- (0 jobs)
I am a motivated and adaptable IT professional with a solid background in training, customer support, and technical troubleshooting. My primary expertise lies in guiding clients through onboarding processes, resolving complex technical issues, and supporting SaaS-based solutions. With a keen ability to diagnose hardware, software, and integration challenges, I have proven my proficiency in using ticketing systems like ServiceNow. What I Do Best: • Training & Onboarding: Conduct virtual sessions to guide clients through software tools and workflows to ensure smooth platform adoption. • Technical Troubleshooting: Diagnose and resolve hardware, software, and integration issues, achieving high first-call resolution rates. • Customer Support: Build positive client relationships and provide tailored solutions to enhance user satisfaction. • Process Optimization: Design workflows and create reusable resources to improve efficiency and expedite issue resolution. • SaaS & Cloud Technologies: Practical experience with Azure, AWS, and SaaS tools, supported by Microsoft certifications (MS-900, AZ-900). • Communication Tools: Proficient in Microsoft Teams, SharePoint, Zoom, and Slack for effective collaboration and knowledge sharing. Experience Highlights: • Guided clients through Avaya Cloud Office setup as a Basic Install Support Specialist at Innovatia, improving response times and customer satisfaction. • Delivered responsive support for troubleshooting laptops, printers, and Active Directory account issues as a Computer Service Technician for Agriculture and Agri- Food Canada. • Addressed customer concerns, mentored team members, and improved resolution times at Atelka, achieving high satisfaction ratings.

Helpdesk
Microsoft 365 Copilot
Microsoft Office
VoIP
Python
Customer Onboarding
Customer Experience
Customer Service
IT Support
MySQL Programming
Compliance
System Administration
Technical Support
Database
Computer Network
$45 hourly
- 0.0/5
- (1 job)
I use data to solve problems and my empathy to create exceptional client experiences. Certified Scrum Master, and an aspiring product manager, I am a self-motivated, results-oriented problem solver and an authentic communicator focused on working cooperatively to achieve set priorities. My primary focus is on developing startups & SMEs in Healthcare & Ed-tech. My services range from and are not limited to: ✅ Define Product and project requirements ✅ Define Deliverables and KPIs ✅ Establish Project Schedules and Milestones ✅ Risk Management ✅ Resource Management ✅ Budget Management ✅ Product Roadmpa & Reporting ✅ Process Mapping & Project Diagrams

Helpdesk
Project Management
Project Scheduling
Software Documentation
Project Objectives
Physical Fitness
Stakeholder Management
Microsoft Excel
Project Plans
$20 hourly
- 5.0/5
- (1 job)
Hello there! I'm on an exciting journey from being a dedicated Service Desk Analyst to becoming a proficient Azure Cloud Administrator. I'm motivated to leverage my passion for technology and my foundation in IT support as I take my first steps into the world of cloud administration.

Helpdesk
Incident Management
Salesforce Lightning
SAP
Ticketing System
Microsoft Active Directory
$25 hourly
- 0.0/5
- (0 jobs)
Managed the US Department of State (DoS) robust network Infrastructure and in house developed applications. Proven excellent innovative customer service and technical strategies in critical and high-level situations that includes working with the White House Communication Team (WHCA) before and during the visit of the President of The United Sates (POTUS Obama 2009 and VPOTUS Kamala Harris visit to Accra. Worked closely with the US Congress Telecommunications team to provide systems support during the visit of US Speaker Nancy Pelosi to Accra in 2018 Worked closely with Ghanaian American NASA Senior Robotics Engineer, Dr. Ashitey Trebi Ollenu to launch a high school robotics science education program for Ghanaian high school students and teacher. This project has now gown to be the " Ghana Robotics Academy Foundation. Systematic and creative approach to solving IT issues. Calm manner, dedicated with much enthusiasm. and willingness to always go extra length in any task and projects. As

Helpdesk
Virtual Case Management VCM
Legal Case Management Software
VoIP PBX
ITIL
Network Security
Microsoft Azure
Microsoft SharePoint Administration
Cloud Computing
Computer Hardware
Enterprise Risk Management
Microsoft Power BI Data Visualization
Office 365
End User Technical Support
Zendesk
$30 hourly
- 0.0/5
- (0 jobs)
Dynamic IT professional with over 3 years of experience as a Network Engineer, specializing in network design, optimization, and security. Recently transitioned into Full Stack Web Development with expertise in the MERN stack (MongoDB, Express.js, React, Node.js), alongside proficiency in cloud platforms such as AWS and Microsoft 365. Possesses a Bachelor’s Degree in Computer Network Administration and a Diploma in Full Stack Web Development from Red River College Polytechnic. Demonstrated problem-solving skills and hands-on experience in IT Helpdesk and end-user support, ensuring organizational productivity and client satisfaction.

Helpdesk
Project Management
Information Technology
JavaScript
React Bootstrap
Back-End Development
Front-End Development
Web Development
Computing & Networking
Network Engineering
Computer Network
System Administration
$10 hourly
- 0.0/5
- (1 job)
Are delayed responses, order processing issues, or overwhelming inquiries hindering your business? As a skilled 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 with expertise in 𝗹𝗶𝘃𝗲 𝗰𝗵𝗮𝘁, 𝘁𝗶𝗰𝗸𝗲𝘁 & 𝗲𝗺𝗮𝗶𝗹 support, I ensure efficient issue resolution and improved customer satisfaction. I specialize in order management, technical troubleshooting, SaaS onboarding, and customer relationship management using tools like Zendesk, Intercom, and Five9. 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽: 💡 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 - Respond quickly and thoughtfully to customer inquiries via email, live chat, and ticketing systems. - Resolve customer issues efficiently, improving both response and resolution times. - Handle orders, returns, refunds, and exchanges with precision and care. 💡 𝗢𝗿𝗱𝗲𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 - Process and track customer orders, ensuring timely delivery. - Manage order modifications, cancellations, and resolve any issues promptly. - Coordinate with the fulfillment team to ensure seamless order fulfillment. 💡 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 - Troubleshoot and resolve customer technical issues using remote tools. - Assist with SaaS platform setup and integrations, ensuring smooth customer onboarding. - Provide solutions for software-related inquiries, addressing concerns in a timely manner. 💡 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 - Use CRM tools like Zendesk and Gorgias to track and manage customer interactions. - Maintain well-organized records for efficient follow-up and resolution. - Identify high-risk customers to proactively address chargebacks and improve retention. 💡 𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 - Collaborate with internal teams to address recurring customer issues and improve workflows. - Actively participate in feedback sessions to enhance the quality of service. - Assist with process improvements to support efficient team performance. 🧑‍💻 𝗧𝗼𝗼𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 🛡 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗧𝗼𝗼𝗹𝘀: Tools: Zoho, Zendesk, Intercom, Freshdesk, Five9, Salesforce, OMS, Outlook 🛡 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗧𝗼𝗼𝗹𝘀: Slack, Discord, Zoom, MS Teams, Skype, WhatsApp Business 🛡 𝗧𝗲𝗰𝗵 𝗥𝗲𝗺𝗼𝘁𝗲 𝗧𝗼𝗼𝗹𝘀: LMI, TeamViewer, Citrix Workspace 🛡 𝗪𝗲𝗯 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲𝘀: HTML, CSS, JavaScript, ReactJS, PHP 🛡 𝗦𝗦𝗢 & 𝗠𝘂𝗹𝘁𝗶-𝗔𝘂𝘁𝗵 𝗧𝗼𝗼𝗹𝘀: Okta, OneSpan 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? 🤔 💎 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 & 𝗘𝗺𝗽𝗮𝘁𝗵𝗲𝘁𝗶𝗰: I prioritize understanding customer needs and deliver thoughtful, solution-driven responses to ensure satisfaction. 💎 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗹𝗲 & 𝗤𝘂𝗶𝗰𝗸 𝗟𝗲𝗮𝗿𝗻𝗲𝗿: I quickly adapt to new tools, platforms, and evolving customer service processes to provide seamless support. 💎 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 & 𝗔𝘁𝘁𝗲𝗻𝘁𝗶𝘃𝗲: I approach every interaction with patience, especially with non-tech-savvy users, ensuring they feel heard and supported. 💎 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 & 𝗥𝗲𝘀𝘂𝗹𝘁𝘀-𝗗𝗿𝗶𝘃𝗲𝗻: I aim to improve response times, manage customer queries efficiently, and enhance the overall customer experience. 📩 Send me a personalized message. 🟢 Click "Schedule a Meeting" to book a 30-minute slot. Let's work together and hit the ground running! Loud & Cloud, Fritz

Helpdesk
Answered Ticket
JavaScript
CSS
HTML
Intercom
Zendesk
Communication Etiquette
Technical Support
Ticketing System
Online Chat Support
Email Communication
Email
Customer Support
Customer Service
$28 hourly
- 0.0/5
- (0 jobs)
I am a formally educated professional with over four years of working in technical support roles, which began at School District 23, and continued at Fraser Academy. During my time with these schools, I was depended on a day-to-day basis to provide the support that is integral to the success of staff and students. I became accustomed to being on-call as the first line of support. I enjoy the proactive nature of working in IT support and helpdesk. I understand the importance of being available to support users through all means of communication, whether it be through phone, email, or in person. Having worked first-hand with users, I've adopted a customer-centric mindset.

Helpdesk
Leadership Skills
Scripting Language
Information Security
Network Administration
Windows Server
Microsoft Active Directory
Google Workspace Administration
IT Asset Management
macOS
Microsoft Windows
Computer Hardware
Customer Service
Educational Technology
Information Technology
$5 hourly
- 0.0/5
- (0 jobs)
All-in-One Support | Comprehensive staffing & management of your business’s channels—email, chat, phone, social media, and more. Elite Agents, Expertly Outsourced | From simple inquiries to complex problem-solving, management-level agents specialize in your business and build brand love. Scale Instantly | Immediately increase conversion rates & order values, reduce cart abandonments and unlock unlimited sales & support capacity. Concierge Performance Management | High-touch support channel management, including custom reports showcasing measurable results and tangible benefits to your business.

Helpdesk
Customer Service Analytics
Customer Service Chatbot
Customer Service Training
Customer Support
Customer Experience Research
Customer Experience Management Software
Customer Experience
Customer Engagement
Email Support
Live Chat Software
Tech & IT
Technical Support
Phone Communication
Customer Service
$30 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Seasoned IT Service Delivery Leader with 15 years of experience overseeing and optimizing IT service delivery functions. Proven track record in managing complex IT projects from inception to successful delivery, improving operational efficiency, and ensuring high customer satisfaction. Adept at developing IT strategies, policies, and procedures to align with business goals. Expertise in budget management, resource allocation, and cross-functional team leadership. Committed to delivering high-quality IT solutions that drive business outcomes and operational excellence.

Helpdesk
User Experience Strategy
IT Procurement
Resource Allocation
Budget Planning
Vendor Management
Phone Communication
IT Service Management
Customer Service
$22 hourly
- 5.0/5
- (12 jobs)
A hard working freelancer who has been in the remote industry for almost a decade. I have a wide amount experience in customer service , phone support, Ticket support , Live Chat Support, and email handling . I've worked with large cooperation's and many eCommerce companies . I have maintained a 100% job success rate on Upwork and also have been ranked as a top rated freelancer . I've worked with many customer relationship management software's (CRM'S) , I am a fast learner and is always happy to learn about new projects . Send me a job invitation and ill be happy to forward you my cover letter with further details regarding my experience , Thank you .

Helpdesk
American English Accent
Voice-Over
US English Dialect
Customer Support
Canadian English Accent
Voice Acting
Female
Phone Support
Freshdesk
Zendesk
$40 hourly
- 4.3/5
- (176 jobs)
I am having 15+ years of experience in providing IT Support ( Windows/ Linux/Mac). I am working as an IT Freelancer through Upwork since April 2014 . As of March 2024 - worked for over 170 clients. I had acquired Certifications in Microsoft,RedHat & Computer Network Administration from Northern Alberta Institute of Technology,Edmonton, Canada. I have mastered the art of resolving any kind of technical issues with ease. ✉ Expertise in troubleshooting issues for Windows,Linux & Mac OS. ✉ Expertise in providing Technical/Customer support using remote access tools. ✉ Expertise in Freshdesk, Zendesk, OS,RT & Rhino ticketing system. ✉ Expertise in fixing the google drive/dropbox technical issues. ✉ Familiarity with Solarwinds & Repairshopr. ✉ Expertise in removing Malwares,Trojans and other viruses. ✉ Expertise in installing and configuring Local & Network printers and Scanners. ✉ Familiarity with MS Office 2016/365,MS Outlook and Adobe applications. ✉ Well versed in troubleshooting of Desktops and Laptops. ✉ In-depth understanding of Computer Applications and wifi issues.

Helpdesk
Ticketing System
Customer Support
Zendesk
Windows Administration
Technical Support
Amazon Workspace Administration
Tech & IT
Desktop Support
Help Desk Technology International ServicePRO
Windows 11 Administration
Mac OS X Administration
Remote Connection Support
Amazon Web Services
System Administration
$125 hourly
- 0.0/5
- (0 jobs)
We specialize in IT network infrastructure, network administration, data security, network security, cloud solutions, disaster recovery, and business continuity. We have a full team of employees with extensive knowledge of both service and technology.

Helpdesk
Remote Connection Support
Remote Management Software
Remote IT Management
Cisco Meraki
Aruba
Cisco
Microsoft Azure
Network Administration
Microsoft Hyper-V Server
VMWare
Windows 11 Administration
Windows Server
Managed Services
Information Technology
$6 hourly
- 0.0/5
- (0 jobs)
Experienced IT Technician and User Support Specialist with Over 5 Years of Experience Hello! My name is Ronald, and I am a dedicated IT technician with extensive experience in user support and system administration. Whether you need technical troubleshooting, system maintenance, or enhanced IT security, I am here to provide effective, tailored solutions. Key Skills: - Technical assistance and first-level troubleshooting, with strong listening skills and a customer-focused approach. - Installation, configuration, and maintenance of workstations and servers on both Windows and Linux. - Network management and security, including TCP/IP, DNS, DHCP, and VPN protocols. - Proficiency in Microsoft 365 administration and virtualized environments (VMware, Hyper-V). - Advanced scripting skills (PowerShell, Bash) to automate repetitive tasks and improve efficiency. I’m a fast learner, self-driven, and skilled in researching solutions independently. With professional experience in both Canada and Africa, I adapt seamlessly to international work environments, whether remote or on-site. Why Work with Me? I am committed to providing reliable, responsive, and results-driven service to ensure the continuity and performance of your IT systems. Feel free to reach out to discuss how I can support your IT needs!

Helpdesk
Microsoft 365 Copilot
English
Email & Newsletter
Search Engine Optimization
Writing
Web Design
FreeAgent
Cold Calling
Customer Service
Copywriting
SEO Writing
Customer Service Chatbot
Call Center Management
French
$22 hourly
- 0.0/5
- (0 jobs)
With over two years of hands-on experience in IT support and systems administration, I bring a wealth of expertise in troubleshooting, setting up, and managing IT systems to deliver peak performance. My background includes a Graduate Certificate in Information Systems Security, CompTIA A+ certification, and strong experience in implementing security policies that safeguard critical systems and data. I am proficient in network administration, system troubleshooting, software installation and configuration, and IT security compliance. My role as an IT Help Desk Technician allowed me to achieve a 90% first-time resolution rate for technical issues, significantly enhancing user satisfaction and system reliability. Additionally, I have a strong foundation in project management, supported by a Graduate Certificate in Business Project Management. This has equipped me with the skills to manage IT projects effectively, whether working in Agile, Scrum, or Waterfall environments. Key Skills: Network Administration IT Security and Compliance System Troubleshooting and Maintenance Active Directory Management Virtualization Technical Documentation and Reporting Project Management (Agile, Scrum, Waterfall) Remote Desktop Support Data Backup and Recovery I am passionate about continuous learning and improvement,

Helpdesk
Computer Science
Troubleshooting
Scrum
Project Management
Database Administration
Network Administration
Cybersecurity Management
CompTIA
ITIL
Technical Support
Agile Project Management
Cybersecurity Monitoring
Computer
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