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Whether you need: • A custom web application for your business • A cross-platform mobile app (iOS & Android) • IT infrastructure setup and support • WordPress site development or migration • AI-powered website with intelligent features built in • Workflow automation to save time • Emergency technical troubleshooting • An AI chatbot to handle customer inquiries I bring enterprise-level expertise with the personal attention of a dedicated professional. With 8+ years of experience and cutting-edge AI certifications, I bridge the gap between traditional IT infrastructure, modern web & app development, and artificial intelligence applications. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT MAKES ME DIFFERENT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✅ AI-First Approach: I don't just build websites and apps — I integrate intelligent automation that saves you time and money ✅ Real Business Impact: My AI chatbot reduced client support tickets by 40% in the first month ✅ Full-Stack Capability: From servers to AI APIs to mobile apps, I handle the complete technology stack ✅ Enterprise Experience: Previously worked at Automattic (WordPress parent company) serving thousands of clients ✅ Always Available: Saskatoon-based, fluent in English/French, responsive within hours ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📱 APP DEVELOPMENT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • Cross-platform mobile apps (iOS & Android) using React Native/Expo — one codebase, two platforms • Custom web applications built in React or Next.js • AI-powered apps with integrated chatbots, smart search and automation • In-app payments via Stripe, RevenueCat and PayPal • Push notifications, real-time data and offline support • Published to App Store and Google Play ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🌐 WEBSITE DEVELOPMENT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WordPress Development • Custom themes and plugins — no page builder bloat, clean PHP and ACF • WooCommerce stores with intelligent product recommendations • Site migrations, security hardening, performance optimisation • Ongoing maintenance and support (50+ WordPress sites built) AI-Integrated Websites • Websites with built-in AI chatbots for lead capture and support • Smart search powered by vector embeddings • Personalised content and product recommendations • Automated content pipelines (blog, SEO, social) Full-Stack Applications • React/Next.js web applications • REST API development and integration • Database design (MySQL, PostgreSQL, MongoDB, Vector DBs) • Progressive Web Apps (PWAs) that work offline ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🤖 AI & AUTOMATION SERVICES ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🤖 AI Chatbots & Virtual Assistants • Custom chatbots that handle FAQs, bookings, and lead qualification 24/7 • RAG (Retrieval Augmented Generation) systems that answer questions using your company docs • Multi-language support and natural conversation flows • Integration with your existing CRM/tools 📄 Intelligent Document Processing • AI-powered contract analysis and key information extraction • Automated data entry from PDFs, invoices, and forms • Document classification and routing • Content summarisation for reports and research ✍️ AI Content & Communication Tools • Automated email response generation • SEO content creation and optimisation • Social media post generation • Marketing copy that converts 🔗 Workflow Automation • Multi-agent AI systems for complex business processes • API integrations connecting your tools (Zapier, Make, n8n, custom) • Automated reporting and analytics • Smart notification systems ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🛠️ IT SUPPORT & INFRASTRUCTURE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • Office 365 administration (user management, Teams, SharePoint, Exchange) • Active Directory and Azure AD setup/migration • Network troubleshooting and security configuration • Hardware/software support (Windows, Mac, Linux) • Server administration and virtualisation (VMware, cloud platforms) • Remote desktop solutions and VPN setup • DNS, SPF, DKIM, DMARC and email deliverability configuration • Cloudflare setup and management ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Let's build something great together!

Small businesses don't have time for IT problems — and they shouldn't have to. I help small business owners offload the complexity of their IT infrastructure so they can focus on running their business, not troubleshooting it. With over 10 years of hands-on experience, I provide end-to-end IT support across cloud, networking, and systems administration — from a single urgent fix to ongoing managed support. Cloud Migration & M365 Administration I handle complete Google Workspace to Microsoft 365 migrations (and vice versa) — mailboxes, calendars, contacts, and shared drives — with zero data loss and minimal disruption to your team. Post-migration, I can stay on to manage your M365 tenant, user accounts, licensing, and security policies so everything keeps running smoothly. Network Setup & Security I design and deploy reliable business networks using UniFi, configure secure remote access via WireGuard/Headscale VPN, and set up enterprise Wi-Fi — built to handle real workloads without dropping out. Whether you're moving offices or setting up from scratch, I get it done right the first time. Cloud Infrastructure (Azure / AWS) From provisioning virtual machines and managing cloud storage to configuring networking and databases, I keep your cloud environment lean, secure, and cost-efficient. I've deployed and maintained infrastructure for businesses across manufacturing, real estate, and professional services. IT Support & Helpdesk I provide dependable remote and onsite support across Windows, macOS, and Linux — using RMM tools and ticketing systems like Freshdesk to resolve issues fast and keep your team productive. Think of me as your on-call IT department without the overhead of a full-time hire. Credentials & Background Google IT Support Professional Certificate | Diploma in Information Technology Fluent in English, Hindi, Gujarati, and Swahili — great for diverse or globally distributed teams. Based in Calgary, MST — available for both one-time projects and long-term contracts. If your business needs reliable IT that just works, let's connect.

I am a highly motivated Information Technology specialist with experience in the Business Process Outsourcing sector, excellent interpersonal skills, and over four years of working experience in cloud computing and Information Technology support services. I have an excellent track record of providing outstanding service and support to colleagues and clients in various business sectors.

IT Infrastructure Consultant | FortiGate | Proxmox | Microsoft 365 | Windows Server | MSP Support A result-driven IT Infrastructure Specialist with strong expertise in secure data center operations, enterprise storage, virtualization, and Microsoft platforms. Specialized in designing high availability, secure, and scalable environments with a strong focus on FortiGate security, Proxmox virtualization, Windows Server, and Microsoft 365 services. 🔹 Data Center & Infrastructure Deployment Designs and manages enterprise data center environments with a strong emphasis on storage availability, redundancy, scalability, and security. Ensures resilient infrastructure through capacity planning, fault tolerance, and best practice architecture. 🔹 Virtualization & Storage Advanced expertise in Proxmox VE, including clustering, HA, and storage integration (ZFS, Ceph, SAN/NAS). Strong working knowledge of Hyper V and VMware for hybrid and legacy environments, optimizing compute and storage efficiency. 🔹 Enterprise Storage (SAN / NAS) Designs, deploys, and manages SAN and NAS storage solutions to support virtualized workloads, file services, and backups. Ensures high performance, data integrity, and seamless integration with Proxmox, Windows Server, and backup platforms. 🔹 Network & Perimeter Security 🔹 Fortinet (FortiGate, FortiSwitch, FortiAP) Advanced expertise in Fortinet FortiGate firewall deployment and administration, including complex firewall policies, NAT, security profiles (IPS, AV, Web Filtering, Application Control), and deep packet inspection. Strong experience configuring SSL VPN, IPsec VPN, and Site-to-Site VPN for secure remote access and multi-branch connectivity. Skilled in integrating and managing FortiSwitches and FortiAPs through FortiGate (Security Fabric), implementing VLAN segmentation, SD-WAN, high availability (HA), traffic shaping, and advanced troubleshooting for performance optimization and stability. 🔹 Cisco (L2/L3 & Wireless) Experienced in configuring Cisco Layer 2/3 switches (VLANs, inter-VLAN routing, OSPF, STP, ACLs, QoS) and enterprise network design. Skilled in deploying and optimizing Cisco wireless infrastructure with secure SSID configuration. 🔹 SonicWall, OPNsense & pfSense Proficient in firewall deployment, NAT, IPsec/OpenVPN, IDS/IPS, multi-WAN failover, and secure remote access. Strong in designing secure and reliable perimeter network solutions. 🔹 Ubiquiti (UniFi) Hands-on experience with UniFi UDM Pro, Switches, and Access Points, including Site Magic, IPsec, and OpenVPN configuration. Skilled in deployment, optimization, security hardening, and high-availability setups. 🔹 Endpoint & Data Protection Manages endpoint and data security using FortiClient EMS, Microsoft Defender, and Kaspersky Antivirus, ensuring protection of servers, storage systems, and user endpoints. 🔹 Windows Server & Core Infrastructure Services Extensive experience with Windows Server (2003–2025), including deployment, migration, and administration of core enterprise services: • Active Directory (AD DS), DNS, and DHCP • Group Policy (GPO) & Security Hardening • Remote Desktop Services (RDS) • Hyper-V Virtualization • IIS Web Server • File & Print Services, DFS, and Storage Services • Active Directory Certificate Services (AD CS) • Windows Server Backup & Failover Clustering • WSUS & Patch Management Strong background in building secure, highly available identity, access, application, and storage infrastructure for enterprise environments. 🔹 Microsoft 365, Email Security & Identity Management Administers Microsoft 365, Entra ID (Azure AD), and Microsoft security services, including: • Exchange Online & Microsoft Purview (Email Security, DLP, Anti-phishing, Anti-spam) • Teams • SharePoint Online • OneDrive • Microsoft Defender for Endpoint & Microsoft Defender for Office 365 • Email Migration Implements identity, access, and data governance policies while enhancing productivity using Microsoft Copilot for Business. 🔹 Backup & Disaster Recovery Designs and maintains backup and disaster recovery solutions using Veeam, Veritas NetBackup, and Proxmox Backup Server. 🔹 Cloud & Hybrid Infrastructure Supports hybrid deployments across Azure, AWS, Google Cloud, Hetzner, PhoenixNAP, and Contabo, integrating on-prem storage and Proxmox workloads with cloud services. 🔹 Monitoring & Performance Optimization Monitors infrastructure, storage, and network health using PRTG, Zabbix, and SolarWinds, enabling proactive issue detection and rapid resolution. 🔹 Additional Expertise Strong background in IT Support & Helpdesk Operations, including ticketing system management, SLA handling, and leading IT support teams to deliver efficient and high-quality service. Proficient in DNS management, web hosting services, SSL configuration, and deployment. #Microsoft 365 #MSP Support #FortiGate #Proxmox VE #IT Support #Veeam #Windows Server #FortiClient EMS #Systems Administrator #OPNsense #pfSense

Here is something most business owners never hear. Your 𝗘𝗥𝗣 𝘀𝘆𝘀𝘁𝗲𝗺 is not just software, it is the backbone of every department in your company. A strong Odoo implementation is not only about installing modules. It is about 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲, 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁, and 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝘀𝗰𝗮𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆. This is where I bring real value. I am an 𝗢𝗱𝗼𝗼 𝗦𝗶𝗹𝘃𝗲𝗿 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗮𝗻𝗱 𝗘𝗥𝗣 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁, trusted by SMEs, startups, and global enterprises. With 20+ years in tier-1 enterprise applications, a background as a PwC consultant, and 10+ years focused exclusively on Odoo, I understand what businesses actually need from ERP and how decision makers evaluate risk, cost, and long-term value. ⭐ 𝗪𝗵𝗮𝘁 𝗜 𝗗𝗼 𝗕𝗲𝘀𝘁 ➤ Odoo implementation and full ERP rollout ➤ Custom Odoo module development ➤ Odoo API integrations with CRMs, eCommerce, and payment gateways ➤ Odoo AI automation and intelligent workflows ➤ Odoo data migration and version upgrades (including Odoo 19) ➤ Odoo performance optimization and rescue projects ➤ Odoo portal development and third-party integrations ➤ Solution architecture and ERP strategy consulting ⭐ 𝗠𝘆 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 Before configuring a single module, I take time to understand your business, your processes, and your growth goals. A clear implementation methodology is at the center of every successful ERP rollout. I focus on business process mapping first, technology second. I build Odoo solutions using ➤ Structured business process analysis and business process modeling ➤ Upgrade-safe, maintainable customizations ➤ Clean data migration and system integration ➤ Scalable enterprise resource planning architecture ➤ Real-time reporting and dashboard visibility My goal is to make your ERP feel like it was built specifically for how your business works. ⭐ 𝗢𝗱𝗼𝗼 𝗠𝗼𝗱𝘂𝗹𝗲𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 ➤ Accounting and Financial Accounting ➤ Sales, CRM, and CRM Automation ➤ Inventory Management and Warehouse ➤ Manufacturing and MRP ➤ Purchasing and Purchase Orders ➤ POS (Point of Sale) ➤ eCommerce and Website ➤ Helpdesk and Customer Support ➤ HR and Payroll ⭐ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗧𝗼𝗼𝗹𝘀 ➤ PostgreSQL database management and optimization ➤ RESTful API development and integration ➤ AI agent development and automation (n8n, custom bots) ➤ Docker and DevOps for scalable Odoo deployments ➤ Web development and dashboard design ➤ Data management, bookkeeping, and bank reconciliation ⭐ 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 ➤ Manufacturing and retail ➤ eCommerce and SaaS ➤ Finance and professional services ➤ Education and healthcare From startup founders implementing their first ERP to enterprise teams migrating from legacy systems, I deliver Odoo solutions that scale. ⭐ 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗧𝗿𝘂𝘀𝘁 𝗠𝗲 ➤ 100+ Odoo ERP implementations delivered ➤ Fortune 500 client experience, including PepsiCo ➤ Clear communication at every project stage ➤ Upgrade-safe customizations that protect your investment ➤ Full documentation and knowledge transfer ➤ A structured, business-first implementation process My work has helped clients replace disconnected legacy systems, automate manual workflows, and gain real-time visibility across their operations. ⭐ 𝗥𝗲𝗰𝗲𝗻𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 ➤ Full ERP implementations delivered for SMEs and global enterprises ➤ Custom Odoo modules built for accounting, inventory, and manufacturing ➤ Rescue projects that stabilized underperforming Odoo systems ➤ AI-driven automation workflows integrated into Odoo operations You bring the business requirements. I turn them into an ERP system that performs. ⭐ 𝗟𝗲𝘁 𝗨𝘀 𝗕𝘂𝗶𝗹𝗱 𝗮𝗻 𝗘𝗥𝗣 𝗦𝘆𝘀𝘁𝗲𝗺 𝗧𝗵𝗮𝘁 𝗪𝗼𝗿𝗸𝘀 𝗳𝗼𝗿 𝗬𝗼𝘂 If you want an Odoo implementation that is strategic, scalable, and built the right way from day one, I am here to help. Share your business processes, current systems, or even a simple description of your challenges, and I will outline a practical roadmap you can move forward with confidently. 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗲𝗹𝗲𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗘𝗥𝗣? 𝗟𝗲𝘁'𝘀 𝗯𝘂𝗶𝗹𝗱 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝘁𝗵𝗮𝘁 𝘀𝗰𝗮𝗹𝗲𝘀. Keywords: odoo developer, odoo consultant, odoo implementation, odoo erp, odoo development, odoo customization, odoo integration, odoo silver partner, erp solution architect, odoo api integration, odoo data migration, odoo administration, enterprise resource planning, crm development, inventory management, business process modeling, postgresql, odoo ai automation, AIAgentDevelopment, CRMAutomation, BusinessProcessModeling, RESTfulAPI

I fix operations that are held together with spreadsheets, Teams/Slack, and hope. If your team is doing manually what a system should be doing automatically — that's where I come in. 🏆 PROVEN RESULTS / Built no-code automation solutions saving 3 clients 10 hrs/week each across sales, marketing, ops, and client management. / Freshdesk build (start to finish): Consolidated 11 inboxes into 4 revenue-based queues, configured SLA enforcement rules to surface high-value bookings in real time, and eliminated low-priority noise from critical reservation workflows. / Drove a 14% year-over-year increase in team B2B partner booking confidence, reflecting a leadership style built on clear communication and operational excellence. / Salesforce approval workflow: cut contract cycle from 3 days to a few hours. / Led operations supporting $95M+ USD in annual B2B bookings across a 35-person remote team. 🛠️ SERVICES 1. FRACTIONAL REVOPS Pipeline health · Forecasting · Deal desk · Approval workflows · Sales-to-delivery handoffs 2. CRM IMPLEMENTATION & ADMIN Salesforce (certified) · Pipedrive · HubSpot · GoHighLevel 3. NO-CODE AUTOMATION Make (certified) · Zapier · Integrated with Google Workspace, QuickBooks, Typeform, Tally, Notion, Slack, Teams & email 4. PROCESS DESIGN & CHANGE MANAGEMENT SOPs · KPIs · Documentation that makes the automation stick after I'm gone 5. HELPDESK IMPLEMENTATION (FRESHDESK) Ticket queue architecture · SLA rule configuration · Inbox consolidation · Priority routing for high-value accounts · Agent workflow setup · Reporting configuration 🎯 INDUSTRIES: Hospitality & Tourism · Travel Trade · Events · Professional Services · SaaS · SMB 📊 RESULTS YOU GET / Hours back per week; not percentage points, actual time / Systems that your team will actually use / Decisions backed by data, not gut feelings / Documentation so you're never dependent on one person / I don't build Zaps for the sake of Zaps. I find the bottleneck and fix it. Best fit: Small-to-mid-sized businesses and founders who know something is broken and want a strategic partner, not another order-taker. If your ops feel like chaos and you suspect it's costing you more than it should, LET'S TALK!