Hire the Best Technical Support Specialists
in Canada

Experienced and Dedicated IT Professional with over 7 years hands-on experience in the technical and customer support field for local and international companies. Possessing excellent communication and customer relations skills. Dedicated to exceeding client expectations by verifying satisfactory resolutions with excellent technical skills needed at the top percentile of any workforce. Conversant with use of CRM tools including ASD and Rave. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.

I am an experienced IT support professional with extensive knowledge of computer hardware and software, and solid background in bespoke customer support services. I am experienced in Enterprise Office Support and Office 365 administration which includes; Exchange Online, SharePoint Online, OneDrive for Business, Skype for Business & Microsoft Teams. I have excellent communication skills when it comes to explaining technical terms to a layman's understanding, and also good troubleshooting skills on client applications running on Windows computers, Mac, and Mobile devices. Technologies: *Office 365 *Windows/ Mac OS *Azure Active Directory *PowerShell *Active Directory

My objective is to obtain a position where I can maximize my customer relations and problem analysis in a challenging environment to achieve the corporate goals. I have worked as a Tier II Technical Support Specialist for Office 365 and I am confident that I have gathered more knowledge on the following, but not limited to: - Chat Support - Email Handling - Reports Creation - Office 365 - Office 365 Installation - Windows - MS Office knowledge especially in MS Excel & MS Word - Extensive Web Research - Data Entry.

Let me help you get your message to your audience professionally. Based in Ontario, Canada, with over 25 years in the Live Events Industry and now specializing in the Virtual Events Industry, I have the experience behind the scenes and in front of the audience to give your message the polish and engagement it deserves. I look forward to hearing from you.

I am a highly motivated Information Technology specialist with experience in the Business Process Outsourcing sector, excellent interpersonal skills, and over four years of working experience in cloud computing and Information Technology support services. I have an excellent track record of providing outstanding service and support to colleagues and clients in various business sectors.

Hi, I’m Valentina (Rellatech), a tech-savvy Operations Specialist, Virtual and Executive Assistant based in Canada, with over 5 years of experience supporting entrepreneurs, executives, and growing teams. I help businesses stay organized, manage day-to-day operations, and keep important tasks moving without constant follow-up. My background includes executive support, calendar and inbox management, scheduling, client communication, CRM updates, workflow coordination, website updates, automation, reporting, and process documentation. I started my career supporting multiple clients through a client-sourcing company, where I gained experience across administration, tech support, operations, and executive assistance. I now work independently with clients who need someone proactive, detail-oriented, reliable, and comfortable managing both administrative and technical tasks. My core strength is being the person who keeps the business organized behind the scenes: managing calendars, inboxes, documents, follow-ups, client communication, CRMs, task trackers, SOPs, and internal workflows. I’m also comfortable improving systems, setting up automations, organizing data, updating websites, preparing presentations, and supporting course creators or online businesses. I’m a strong fit for founders, executives, consultants, agencies, coaches, course creators, and teams who need dependable long-term support across admin, operations, and systems. What I can support: Executive & Administrative Support • Calendar and inbox management • Scheduling and meeting coordination • Email drafting and correspondence • Travel planning and itinerary coordination • Document preparation and file organization • Meeting notes, agendas, follow-ups, and action tracking • Client communication and relationship support Operations & Business Support • Workflow coordination and task tracking • Client onboarding and offboarding • SOP creation and process documentation • CRM updates and pipeline tracking • Data entry, research, reporting, and dashboards • Internal systems organization • Event, webinar, and project coordination Technical & Digital Support • Website content updates and backend support • CRM and email marketing support • Workflow automation using Zapier, Make, and Google Apps Script • Course platform support, content organization, and student communication • Canva graphics, presentations, templates, and digital assets Tools I work with include Google Workspace, Microsoft 365, Zoom, Slack, Asana, Mondaydotcom, Trello, ClickUp, Notion, HubSpot, Salesforce, GoHighLevel, Zoho, Keap, Pipedrive, QuickBooks, Xero, Wave, Stripe, DocuSign, Kajabi, IVOREY, Thinkific, Shopify, WordPress, Squarespace, Wix, B12, Mailchimp, ActiveCampaign, Flodesk, Zapier, Make, Canva, PowerPoint, Google Slides, Power BI, and Python. At this point in my career, I’m intentionally prioritizing long-term partnerships over short-term or one-off projects. I’m looking to work with clients where I can learn the business, understand the systems deeply, grow with the team, and become a dependable part of the operation over time. If you need someone organized, proactive, tech-comfortable, and committed to helping your business run smoothly, send me an invite or direct message. I respond quickly and can provide professional references upon request.