Hire the Best Hardware Troubleshooting Specialists
in Canada

Stop worrying about website downtime, technical glitches, or disorganized workflows. I provide expert WordPress Administration and Business Operations support to ensure your digital systems are secure, efficient, and scalable. Whether you are managing a high-traffic site or scaling your internal team, I bridge the gap between technical web management and operational efficiency. I don’t just "do tasks"—I manage your systems so you can focus on high-level growth. 🌐 WordPress Administration & Web Systems • System Maintenance: Proactive updates, security patching, and plugin management. • Technical Support: Troubleshooting PHP, HTML, and CSS issues to keep your site functional. • Content Operations: Managing large-scale publishing, accessibility audits, and server management. • Performance: Optimizing site speed and backend workflows for thousands of users. 📊 Business Operations & Workflow Optimization • Google Workspace & Microsoft 365: Advanced setup, administration, and team collaboration optimization. • Process Automation: Reducing bottlenecks and streamlining data management across spreadsheets and CRMs. • Technical Support: Remote software/hardware troubleshooting and platform management. • Live Operations: Professional setup and management for high-stakes video conferencing and livestreams. Why Clients Choose Me: • High-Scale Experience: Proven track record of managing digital systems for thousands of users. • Security First: I prioritize data confidentiality and system integrity in every task. • Results-Driven: I focus on reducing your "technical debt" and operational errors. • Clear Communication: Proactive updates so you’re never left wondering about the status of your systems. Ready to streamline your operations and secure your WordPress site? Let’s hop on a quick call to discuss your current systems and how I can help you save time and reduce technical stress.

Hi my name is Bolaji Gbadamosi i am an Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology. ACCOMPLISHMENTS * Increased number of resolved job tickets by 20% over previous year. * Used Microsoft Excel to develop inventory tracking spreadsheets. * Resolved product issue through consumer testing. *Participated in various incentive programs and contests designed to support achievement of production goals. *Knows HTML 5 and CCS programming languages.

Client Commincations | Apple-Certified Technician | IT & App Support Specialist | Reliable Problem-Solver 💻 With 15+ years of experience in IT support and 125+ Apple certifications (ACMT & ACIT), I help businesses and individuals solve their toughest technical challenges. I specialize in Apple product support, IT helpdesk, mobile app deployment, and troubleshooting. Currently supporting a software development company in Edmonton, I handle iOS & Android app enrollment, publishing, and client support for First Nations in Canada and Native American Tribes in the US. Clients work with me because I combine deep technical expertise, reliable problem-solving, and clear client communication. Whether it’s repairing complex Apple issues, managing IT systems, or ensuring smooth app launches, I deliver solutions that are fast, effective, and client-focused.

Hi! Thank you for stopping by my profile. I'm dedicated to providing seamless technical support and customer service that ensures smooth, stress-free client experiences. Technical issues are addressed quickly and effectively, minimizing downtime and frustration. The focus is always on clear communication, practical solutions, and continuous improvement to meet evolving client needs while delivering exceptional service at every step. I have acquired associate-level expertise ✅Cloud computing, with knowledge of Microsoft 365 Apps Deployment. ✅Licensing and Billing: managed a user base of about 5,000 computer accounts and mailboxes. ✅Exchange Online; SharePoint Online; Microsoft Teams; OneDrive for Business. Key Competencies: ▶️ Multi-tasking and time management. ▶️ Identifying and resolving security vulnerabilities. ▶️ Conducting system performance analysis and optimization. ▶️ Performing maintenance and upgrades on existing systems. ▶️ Collaborating with other IT professionals to resolve complex issues. ▶️ 4me, Remedy, Freshdesk, Zendesk, OS, RT & Rhino ticketing systems. ▶️ Technical troubleshooting, diagnosing, and resolving hardware and software issues. ▶️ Documentation of steps in resolving technical issues for knowledge bases (KB). ▶️ Customer inquiries handling and resolution by communicating via emails, chats, and phone calls. ▶️ Hardware and software support: repairing, installing, and configuring local/ network printers and scanners. Contact me for a committed technical support and customer service specialist who will deliver exceptional support while guaranteeing customer satisfaction.

I am having 15+ years of experience in providing IT Support ( Windows/ Linux/Mac). I am working as an IT Freelancer through Upwork since April 2014 . As of March 2024 - worked for over 170 clients. I had acquired Certifications in Microsoft,RedHat & Computer Network Administration from Northern Alberta Institute of Technology,Edmonton, Canada. I have mastered the art of resolving any kind of technical issues with ease. ✉ Expertise in troubleshooting issues for Windows,Linux & Mac OS. ✉ Expertise in providing Technical/Customer support using remote access tools. ✉ Expertise in Freshdesk, Zendesk, OS,RT & Rhino ticketing system. ✉ Expertise in fixing the google drive/dropbox technical issues. ✉ Familiarity with Solarwinds & Repairshopr. ✉ Expertise in removing Malwares,Trojans and other viruses. ✉ Expertise in installing and configuring Local & Network printers and Scanners. ✉ Familiarity with MS Office 2016/365,MS Outlook and Adobe applications. ✉ Well versed in troubleshooting of Desktops and Laptops. ✉ In-depth understanding of Computer Applications and wifi issues.

I am an experienced IT Analyst and Operations Specialist with over 5 years of hands-on experience delivering advanced technical support and managing mission-critical systems across Windows, macOS, and Linux environments. I specialize in desktop support, endpoint management, system monitoring, incident resolution, and IT operations, ensuring seamless IT performance for businesses and end-users. Certifications & Expertise: ● CompTIA A+, CompTIA Security+, ITIL 4 – demonstrating expertise in IT service management, security, and troubleshooting best practices. ● Skilled with enterprise tools including JAMF, Azure AD, Landscape, ServiceNow, PagerDuty, Splunk, Zenoss, and Dynatrace. ● Strong knowledge in hardware troubleshooting, software deployment, network connectivity, VPN configuration, and audit-compliant IT operations. What I Offer: ● Rapid and efficient incident resolution – recognized for achieving the fastest and highest incident ticket resolution, reducing average downtime by up to 30%. ● End-user support – providing both remote and on-site support, ensuring smooth onboarding, device provisioning, and troubleshooting across multiple platforms. ● IT operations & monitoring – proactive monitoring of critical systems, managing scheduled jobs, production checks, and contingency operations. ● Process improvement & compliance – optimizing workflows, managing assets, and ensuring audit readiness. I am passionate about delivering reliable, customer-focused IT solutions that improve efficiency, maintain system stability, and enhance security. Whether you need desktop support, IT operations management, or endpoint administration, I provide fast, professional, and effective solutions tailored to your business needs. ----- 🌟Bradley Long - CEO and Founder of Shoptimized🌟 "Peddy is extremely loyal, diligent and focused. He's a great team player and works well without supervision. He's very competent with numerous software tools and technology stacks. He's quick to learn new tools too." 🌟Raphael Bergon - CEO and Founder of Debutify Theme🌟 "Jun did an amazing job as a technical support specialist for our Shopify business. He's really responsive, gave us great feedback on our business that we actually implemented. He's sharp and talented. I would definitely recommend him! 🙏" 🌟Tamara - Owner of a 6 figure Shopify Store🌟 "Peddy has been god send. He has helped me improve the layout of our business and offered advice on things to improve to optimise my store. He is extremely efficient and I look forward to working with him again. 🌟🌟🌟🌟🌟" 🌟Fernando - CEO and Founder of Virtual Solutions🌟 "I have worked with multiple freelancers overtime and received plenty of work from them. When I met Peddy I was truly amazed by his outstanding devotion and respect he has for his work. I rule my strategy on ethics, dedication, and desire to succeed, he has truly impressed me in all categories. Great job buddy!" 🌟Eden - Owner of a 6 Figure Ecommerce Store🌟 "I have an ecommerce website that was abandoned by another developer and Peddy has helped me alot to finish the website. Now it turns out to be exactly how I wanted it to look. He's very professional and very responsive to my requests, not only that he adheres to deadlines which is very important. I'd definitely hire him again for my future projects. Thanks, Peddy."