Hire the Best Electronic Medical Record (EMR) Specialists
in Canada

Hello! I’m a versatile and experienced Customer Service Professional with over 8 years of experience delivering high-quality support email, chat, and phone (inbound and outbound). Throughout my career, I’ve grown into leadership roles as a Subject Matter Expert (SME) and Team Leader, where I handled complex cases, supported team members, improved processes, and ensured consistent, top-tier service delivery. I also have solid experience as a Guest Experience Manager, managing platforms like Airbnb, Booking VRBO, and similar short-term rental channels. I handle guest communication end-to-end—from inquiries and bookings to issue resolution and reviews ensuring smooth operations and excellent guest satisfaction. I’m highly familiar with Property Management Systems (PMS) for managing listings, reservations, and daily operations efficiently. In addition, I am completing my Medical Office Assistant (MOA) program, which has equipped me to work as a Medical Virtual Assistant. I have hands-on experience in a hospital setting, working with EMR/EHR systems, coordinating patient care, and supporting administrative medical tasks with accuracy and confidentiality. I bring a strong combination of: * 8+ years of customer support experience * Leadership and team management * Short-term rental & guest experience management * Medical administrative and EMR/EHR knowledge I’m highly organized, detail-oriented, and committed to delivering exceptional service in every interaction, whether supporting customers, guests, or patients. Let’s connect and discuss how I can support your business!

Hello, my name is Lorraine, and I am a proactive administrative professional who is dedicated and hard-working. It has always been a priority of mine to produce high-quality, detail-oriented work. I have extensive knowledge and practice in public relations and implementation of client/patient satisfaction, and work collaboratively with all members of the health care team and serve as a liaison between internal/external contacts. Effective organizational and communication skills in highly stressful and demanding situations Willingness to learn and participate in a team. Self-Management and ability to motivate and inspire team members Advanced knowledge of EHR/EMR software programs-Meditech Expanse, Dr. Chrono, Owl Practice and Jane App, CRM, and office management applications Advanced MS Office Suite, G Suite/Workspace knowledge QuickBooks, Sage Accounting, Medical billing and coding Schedule and Payroll Management, Accounts Receivable Management Data Entry, document editing, database, and medical records management Compliance with HIPAA regulations Spreadsheet development and Schedule and calendar Management Proficient in Microsoft Office and Google Workspace, as well as many Electronic Medical Record Systems including Meditech Expanse, Jane App-Clinic management software, Dr. Chrono, and Owl Practice Solutions for health professionals, but I can adapt to other programs quickly and efficiently. Professional administrative services ready to be challenged to help great businesses succeed.

I help healthcare organizations design, fix, and deliver real-world interoperability solutions - not just theoretical HL7/FHIR/IHE implementations. With 15+ years of hands-on experience, I've built and deployed integrations across HL7v2, HL7v3, C-CDA, FHIR, and IHE for more than 50 organizations worldwide. I work directly at the message level - transformations, mappings, validation, conformance, and troubleshooting - using tools like Mirth Connect, Apache NiFi, and Smile CDR. Many clients come to me when: • integrations don't work as expected • FHIR implementations become too complex • HL7 mappings break across systems • conformance and validation issues block go-live I don't just advise - I build, debug, and deliver working solutions. What makes me different • Author of HL7 v2/v3 specifications and profiles • Contributor to early HL7 FHIR (STU3) • Primary author for Canadian Core/Baseline FHIR profiles • published books and multiple training courses on HL7/FHIR • All HL7 certifications + IHE + SNOMED CT training up to Authoring Level 1 I work at the intersection of specification and implementation - where standards meet real systems. What I can help you with: • HL7v2 / HL7v3 interface development and troubleshooting • FHIR API design, profiling, and implementation • HL7v2 ↔ FHIR transformations (ADT, ORU, OML, etc.) • FHIR ↔ OMOP transformations • C-CDA parsing, generation, validation and C-CDA ↔ FHIR transformation • Integration engine development (Mirth Connect, Apache NiFi) • Conformance testing and validation (HL7v2/v3, FHIR, C-CDA) • Fixing broken integrations and production issues • Implementation Guides (IG), FSH, SUSHI • IHE / HIE integrations (XDS, XCA, XCPD, etc.) Technical stack: • FHIR (R4, STU3), HL7 v2/v3, C-CDA, IHE • Mirth Connect, Apache NiFi, Smile CDR, Aidbox • Java, JavaScript, Python, React, SQL, XML, XSLT, Schematron • Touchstone, Simplifier, Forge, IG Publisher AI & Automation (Applied to Healthcare Interoperability) • Multi-agent AI workflows for healthcare data transformation and validation • LLM-assisted HL7/FHIR mapping and interface documentation • AI-driven data quality analysis and anomaly detection in healthcare messages • Automation of conformance testing and validation workflows using LLM-based agents • Use of AI tools to accelerate implementation guide development and integration debugging Certifications • HL7 FHIR Advanced Developer • HL7 FHIR Foundational Implementer • HL7 FHIR R4 Proficiency • HL7 v2 Control Specialist • HL7 CDA Specialist • HL7 v3 RIM Specialist • IHE Certified Professional • SNOMED CT Terminology Services Let's work! If you need someone who understands both the standard and the implementation, I can help you move faster and avoid costly mistakes.

👋 Welcome aboard! I’m a Full-Stack Developer | AI Engineer with 6+ years of experience building scalable web, mobile, and AI-powered applications. I help businesses design, build, and improve production-ready platforms using React, Vue, Flutter, Laravel, Spring Boot, Node.js, PostgreSQL, MongoDB, AWS, Docker, and CI/CD. On the AI side, I work with LLMs, fine-tuning, prompt engineering, RAG, hallucination reduction, AI agents, document search, chatbots, workflow automation, and AI for software engineering. I can help you build: ✅ Full-stack web applications ✅ Mobile apps ✅ Secure backend APIs ✅ Admin dashboards ✅ AI chatbots and RAG systems ✅ LLM-powered automation tools ✅ AI-assisted software engineering solutions I focus on clean code, reliable systems, clear communication, and real business value, not just writing code. 🚀 Let’s build something scalable, intelligent, and production-ready.

Hello there 🥰, I am Olufunke, but you can call me Funky. I am your go-to person when you need support so you can focus on the things that truly matter (your practice and your patients). I am a highly organized and detail-oriented Medical Virtual Assistant with a strong background in healthcare administration and patient support for over ten years. With my background in healthcare and medical administration, I understand the importance of accuracy, confidentiality, and compassionate patient interaction. I aim to help busy medical practices, clinics, and telemedicine providers save time, improve efficiency, and enhance patient satisfaction through reliable remote support. My hands-on experience in EHR/EMR management, medical billing and coding, and telehealth support helps me support healthcare providers in streamlining their operations and delivering seamless patient experiences. What I Am Good At 📅 Patient Scheduling, Follow-up & Communication: Managing appointments, reminders, and follow-ups through phone, email and chat to ensure smooth clinical operations. 📋 Electronic Health Record (EHR) Management: Updating and maintaining accurate patient data using platforms like Epic, Kareo (Tebra), Cerner, Doxy.me, etc. 🧾 Medical Billing & Insurance Support: Handling claims processing, insurance verification, and CPT/ICD-10 coding. 💻 Telehealth & Virtual Front Desk Services: Supporting virtual consultations, patient onboarding, and providing prompt responses to inquiries. 🔒HIPAA-Compliant Administrative Tasks: Ensuring confidentiality and accuracy in all patient-related documentation. Why Work With Me: Excellent Written and Verbal Communication: My clear, concise communication ensures that patients are always informed and confident in their decisions regarding their healthcare services. Detail-oriented: I care about the little and not-so-little things, and I do not panic under pressure. Results-Oriented: I deliver measurable outcomes that drive patient satisfaction, loyalty, and long-term business growth. Adaptability: I thrive in fast-paced, dynamic environments, quickly adapting to clinical workflows, new technologies and industry trends. Continuous Learning: I stay ahead of industry updates and developments, incorporating the latest trends, tools and techniques into my patient interaction strategies. Connect With Me: If you are looking for a dedicated, detail-driven, and HIPAA-compliant Medical Virtual Assistant, I am your go-to. I am looking forward to leveraging my skills as a Medical Virtual Assistant to help your clinic and practice thrive. Please reach out, and let's chat. I'm here to help!

SUMMARY OF QUALIFICATIONS A highly motivated Medical Transcriptionist looking to obtain a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of medical transcription to grow within the industry and be the part of a team contributing , learning and enhancing self-development as a professional and as an individual. SKILLS • Knowedge of medical teminology • Transcribing • Strong clinical judgement • Patient-focused care • Data collection and management • Typing proficiency/accuracy with an average of 60 WPM • Good communication skills • Strong attention to detail • Good punctuality • Specialized in OB/GYN and Acute Care • Surgical documentation • Microsoft Word • Strong work ethic and high level of professionalism • Good organization • HIPAA compliance training • BOSS knowledge • Experienced in Fluency and Inscribe/Emdat WORK EXPERIENCE • Produced medical reports and records, correspondence, statistics, and patient data • Provided strong knowledge of medical terminology, anatomy and pharmacology • Followed federal regulations to protect the privacy of patients • Responsible for replacing certain terminology with codes to protect patient • Worked from home and used professional software to enter information submitted by doctors • Reviewed audited reports daily to stay aware of any errors, for which I then would take immediate action to correct. • Maintained an average line count of 220 converted lines per hour without conversion • Maintained an excellent relationship with my immediate supervisor and workflow coordinators EDUCATION Medical Transcription/Healthcare Documentation Specialist CanScribe Career College -> 04/2023 Kelowna, BC Having been a CanScribe Career College Medical Transcription graduate, I have completed over 1000 real doctor-dictated reports with an accuracy of 98%, good punctuality, and a typing speed of 60 words per minute. I have obtained knowledge of BOSS, have ESL experience, and have been trained in Warp, Emdat/InScribe platforms. I completed a 100-hour practicum, acute care reports and clinic notes, and have speech recognition and editing experience. I am also proficient in Microsoft Word and Office and compliant with account specifics.