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A results oriented individual who consistently strives to improve business processes- Highly analytical with proven problem-solving skills. Focus on ERP Implementation and Business Process alignment, Forecasting, Procurement and Vendor Management. Connectwise PSA (Manage) and CPQ (Sell) Implementation and Best Practices.

✅ Client relations, customer service, and stakeholder communication ✅ Client onboarding and ongoing account support ✅ Customer service management, including team leadership, performance optimization, and quality assurance ✅ Account and project management with a strong focus on issue resolution ✅ Clear, professional communication with clients and vendors ✅ Proficient in Google Workspace, Microsoft Office, Canva, and Slack ✅ Dedicated to building long-term, trust-based partnerships ✅ Process improvement and workflow design to support efficient teams ✅ Report creation and data-driven performance tracking With over 5 years of experience in learning, technical project management, and customer success and engagement, I help teams and entrepreneurs build systems that flow, communication that connects, and content that truly resonates. My approach is thoughtful and people-first—because great work isn’t just about getting things done, it’s about helping businesses grow while keeping their teams and customers at the heart of every step.

I’m a CAMS‑certified AML specialist with hands‑on experience completing KYC remediation, EDD reviews, transaction monitoring, sanctions screening, and SAR drafting for fintechs, MSBs, and financial institutions.I’ve delivered [insert your number] AML/KYC projects on Upwork with consistent 5‑star feedback, helping clients reduce backlog, prepare for audits, and strengthen their financial crime controls. What I specialize in: • KYC remediation (retail, business, high‑risk) • Enhanced Due Diligence (PEPs, crypto, MSBs, high‑risk geographies) • Transaction monitoring investigations • SAR drafting & narrative structuring • Sanctions screening (OFAC, UN, EU) • Fintech onboarding & risk scoring Why clients hire me: • CAMS‑certified (globally recognized AML credential) • Fast turnaround for backlog or surge support • Clear, audit‑ready documentation • Experience with multiple AML tools (e.g., ComplyAdvantage, LexisNexis, WorldCheck) If you need help with backlog cleanup, regulatory deadlines, or ongoing AML support, I can step in immediately. Happy to complete a sample review so you can see my approach.

Most Google Ads problems in large eCommerce stores aren’t bidding or creatives — they’re catalog and Merchant Center problems. I help large-catalog eCommerce brands fix feed architecture, SKU visibility, and Performance Max structure so Google Shopping can scale without margin loss, disapprovals, or black-box behaviour. About me I specialise in Google Ads and Google Merchant Center optimisation for large-catalog eCommerce stores — typically brands managing hundreds to tens of thousands of SKUs and spending $5k–$100k+/month on Google Ads. This is not generic campaign management. At scale, performance is dictated by: - Feed architecture and attribute quality - SKU-level eligibility and visibility - How Performance Max allocates spend across products - Silent disapprovals, policy risk, and data fragmentation - Shopping & Search cannibalisation That’s the layer I work at. What I actually do I work at the structural level, not surface-level optimisations: Google Merchant Center architecture - Feed diagnostics, disapprovals, and eligibility issues - Attribute quality and policy stability at scale - Supplemental feeds, rules, and automation Large-catalog Google Shopping & PMax structure - SKU-level and margin-aware segmentation - Product inclusion/exclusion logic - Preventing PMax over-aggregation and wasted spend Feed management & automation - Scalable feed setups that survive pricing, seasonality, and catalog growth - Attribute enrichment for better matching and coverage Visibility & control - Understanding which SKUs actually drive profit - Identifying where revenue quietly leaks despite “healthy” ROAS Results & experience ✔ 300+ eCommerce catalogs restructured for scale ✔ 500k+ SKUs managed across multiple verticals ✔ 4.8x average ROAS achieved after structural fixes ✔ 41% average CPA reduction once feed and Merchant Center issues were resolved In many cases, performance improvements came from feed and Merchant Center changes alone — not bid or creative tweaks. Who I’m a good fit for ✔ Large-catalog eCommerce stores (250+ SKUs, usually much more) ✔ Brands running or preparing to scale Google Shopping / Performance Max ✔ Teams experiencing disapprovals, unstable ROAS, or margin pressure ✔ Founders or Heads of eCommerce responsible for revenue, not just clicks Who I’m not a good fit for ✘ Small stores with simple catalogs ✘ Clients looking for generic PPC management or “daily optimisations” ✘ Businesses where Google Ads is a minor channel ✘ Projects focused purely on creatives or copy testing How we typically start - Most clients begin with a Merchant Center & Catalog Risk Audit, which includes: - Merchant Center health & disapproval analysis - Feed quality and attribute scoring - Shopping & Performance Max structure review - SKU-level prioritisation and leakage identification You’ll receive clear, written findings and priorities — not a slide deck, and not a sales pitch. If you’re managing a large catalog and Google Ads performance feels fragile or opaque, this is usually a structural issue — not a campaign one. Get in touch if that sounds familiar.

"Happy to help you!" I'm Odoo Developer having 6+ years expertise in the business domain, I specialized in ERP and CRM development of solutions for businesses and e-commerce using Python, Odoo. Key Technology stack: Odoo(ERP), Python, Postgresql, Javascript, HTML, CSS. I strongly represent myself with, - Customization of Odoo modules. - Development of new modules. - Odoo integration with E-Commerce marketplaces such as Amazon, eBay, Magento, PrestaShop, QuickBook, Woocommerce and many more. - Odoo integration with the third-party warehouse. - Odoo integration with delivery carriers such as DHL, FedEx, ups, USPS, etc... - I have created various third-party tools for turning the current modules into more user-friendly ones. Some of them are for Amazon.com, Magento, Shopify, UPS, USPS, FedEx, QuickBooks, etc. - Migration of modules from old version to the new version. - Import/Export data from one database to other databases. - Develop custom reports/modules like. Branch management, Vendor Management, Property management and many more. After Successfully Implementation? - We offer individual and training in teams which will be helpful for the betterment of the operations to be run in the Odoo platform. - Setting up Odoo server security in a right way will assure your data safety. - AMC Support/installation package. - Support plan

Providing professional clarity to businesses, Improve Cash Flow, Cut Costs, and make data-driven decisions. Are you looking for a reliable finance professional? I assist small businesses and real estate investors in organizing their finances, enhancing cash flow visibility, and establishing straightforward, dependable systems that promote growth. With over 5 years of experience across FP&A, accounts payable, accounts receivable, auditing, and process automation, I help businesses transform their numbers into profits. 📂 Certified & Tech-Savvy: CPA Ontario FP&A Certified (Financial Planning & Analysis) Xero Advisor Certified | SAP ERP Specialist | Sage 50 (Canada) Advanced Excel, QuickBooks, NetSuite, Microsoft Dynamics 🔍 Services I am Offering: ✅ Financial Forecasting & Budgeting: Turning complex data into clear insights. ✅ Accounts Payable & Cash Flow Management: Keeping your payments smooth & optimized. ✅ Process Optimization & Automation: Saving time with streamlined workflows. ✅ Internal Audits & Compliance: Ensuring your finances are accurate and risk-free. 🌟 Why Hire Me? I combine technical expertise with real-world business understanding, having worked both as an internal auditor and full-cycle accounting administrator in Canada. I’ve recently reactivated my Upwork profile after focusing on professional development (CPA FP&A Certification). I’m now back, bringing stronger, more refined skills to deliver high-quality results for my clients. Let’s make your financial statements communicate to you.